Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
WHEELS
Potential Consequences:
WHEEL BEARING FAILURE
Corrective Action:
WHEEL BEARING FAILURE
Additional Notes:
WHEEL BEARING FAILURE
Mfg Campaign: 11413486
Recall Date: Apr 23, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLANT LEAKED INTO THE ENGINE. TOOK 2018 FORD ESCAPE SE 4X4 TO DEALERSHIP AND WAS TOLD AN ENGINE BLOCK AND OTHER PARTS NEED TO BE REPLACED. ONLY HAD 34,500 MILES.
Corrective Action:
COOLANT LEAKED INTO THE ENGINE. TOOK 2018 FORD ESCAPE SE 4X4 TO DEALERSHIP AND WAS TOLD AN ENGINE BLOCK AND OTHER PARTS NEED TO BE REPLACED. ONLY HAD 34,500 MILES.
Additional Notes:
COOLANT LEAKED INTO THE ENGINE. TOOK 2018 FORD ESCAPE SE 4X4 TO DEALERSHIP AND WAS TOLD AN ENGINE BLOCK AND OTHER PARTS NEED TO BE REPLACED. ONLY HAD 34,500 MILES.
Mfg Campaign: 11412874
Recall Date: Apr 19, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Corrective Action:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Additional Notes:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Mfg Campaign: 11408686
Recall Date: Apr 18, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Corrective Action:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Additional Notes:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Mfg Campaign: 11408686
Recall Date: Apr 18, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Corrective Action:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Additional Notes:
COMING DOWN THE FREEWAY IN NEVADA, IT BEGAN TO FEEL LIKE WE RAN OVER SOMETHING IN THE ROAD OVER AND OVER. THERE WAS A SHAKING IN THE STEERING/WHEELS SO FELT LIKE IT KEEP HITTING BUMPS IN THE ROAD. IT PROGRESSIVELY GOT WORSE. WE FINALLY REALIZED THAT IT MAY BE THE TRACTION CONTROL SYSTEM. WHEN IT WAS TURNED OFF, IT BEGAN TO CORRECT. BUT IT TURNED ITSELF BACK ON BY ITSELF.
Mfg Campaign: 11408686
Recall Date: Apr 18, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
JUNE 2018 PURCHASED BRAND NEW FROM THE LOCAL DEALER. SEPTEMBER 2019 BROUGHT TO DEALERSHIP FOR ENGINE TROUBLE. ENGINE NEEDS TO BE REPLACED. REPEATED CALLS - WAITING ON PARTS, YOU ARE NEXT, WAITING ON ENGINE FROM FORD. FINALLY PICKED UP ON DECEMBER 19, 2019 (3 MONTHS!). TOWED TO DEALERSHIP ON 12/20/19. QUICK CONNECT HOSE INSTALLED WRONG. SPRING 2020 TOWED AGAIN TO DEALERSHIP, NOT STARTING. GROUND CABLE, OCTOBER 2020 FLY WHEEL NEEDED TO BE REPLACED, AGAIN TROUBLE GETTING THE PART. JANUARY 27, 2021 OXYGEN SENSOR, TROUBLE GETTING THE PART. MARCH 9, 2021 AGAIN BACK TO DEALERSHIP FOR ENGINE TROUBLE. AGAIN, THE ENGINE NEEDS TO BE REPLACED. IS 28,000MILES THE NEW ACCEPTABLE STANDARD FOR AN ENGINE TO LAST? WE ARE GOING ON ENGINE NUMBER THREE. DEFINITELY AN ENGINE DEFECT!
Corrective Action:
JUNE 2018 PURCHASED BRAND NEW FROM THE LOCAL DEALER. SEPTEMBER 2019 BROUGHT TO DEALERSHIP FOR ENGINE TROUBLE. ENGINE NEEDS TO BE REPLACED. REPEATED CALLS - WAITING ON PARTS, YOU ARE NEXT, WAITING ON ENGINE FROM FORD. FINALLY PICKED UP ON DECEMBER 19, 2019 (3 MONTHS!). TOWED TO DEALERSHIP ON 12/20/19. QUICK CONNECT HOSE INSTALLED WRONG. SPRING 2020 TOWED AGAIN TO DEALERSHIP, NOT STARTING. GROUND CABLE, OCTOBER 2020 FLY WHEEL NEEDED TO BE REPLACED, AGAIN TROUBLE GETTING THE PART. JANUARY 27, 2021 OXYGEN SENSOR, TROUBLE GETTING THE PART. MARCH 9, 2021 AGAIN BACK TO DEALERSHIP FOR ENGINE TROUBLE. AGAIN, THE ENGINE NEEDS TO BE REPLACED. IS 28,000MILES THE NEW ACCEPTABLE STANDARD FOR AN ENGINE TO LAST? WE ARE GOING ON ENGINE NUMBER THREE. DEFINITELY AN ENGINE DEFECT!
Additional Notes:
JUNE 2018 PURCHASED BRAND NEW FROM THE LOCAL DEALER. SEPTEMBER 2019 BROUGHT TO DEALERSHIP FOR ENGINE TROUBLE. ENGINE NEEDS TO BE REPLACED. REPEATED CALLS - WAITING ON PARTS, YOU ARE NEXT, WAITING ON ENGINE FROM FORD. FINALLY PICKED UP ON DECEMBER 19, 2019 (3 MONTHS!). TOWED TO DEALERSHIP ON 12/20/19. QUICK CONNECT HOSE INSTALLED WRONG. SPRING 2020 TOWED AGAIN TO DEALERSHIP, NOT STARTING. GROUND CABLE, OCTOBER 2020 FLY WHEEL NEEDED TO BE REPLACED, AGAIN TROUBLE GETTING THE PART. JANUARY 27, 2021 OXYGEN SENSOR, TROUBLE GETTING THE PART. MARCH 9, 2021 AGAIN BACK TO DEALERSHIP FOR ENGINE TROUBLE. AGAIN, THE ENGINE NEEDS TO BE REPLACED. IS 28,000MILES THE NEW ACCEPTABLE STANDARD FOR AN ENGINE TO LAST? WE ARE GOING ON ENGINE NUMBER THREE. DEFINITELY AN ENGINE DEFECT!
Mfg Campaign: 11405447
Recall Date: Mar 29, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS GOING BAD. THE TRANSMISSION STARTED MAKING NOISE AND STUTTERING. IT WAS STATIONARY WHEN IT WAS FIRST NOTICED. AS SOON AS I TURNED THE CAR ON AND SWITCHED GEARS THE TRANSMISSION STARTED WITH A WHIRRING NOISE. TOOK IT TO A GARAGE AND THEY TOLD ME IT IS THE TRANSMISSION PUMP. WHICH IS A KNOWN ISSUE WITH THESE VEHICLES.
Corrective Action:
TRANSMISSION IS GOING BAD. THE TRANSMISSION STARTED MAKING NOISE AND STUTTERING. IT WAS STATIONARY WHEN IT WAS FIRST NOTICED. AS SOON AS I TURNED THE CAR ON AND SWITCHED GEARS THE TRANSMISSION STARTED WITH A WHIRRING NOISE. TOOK IT TO A GARAGE AND THEY TOLD ME IT IS THE TRANSMISSION PUMP. WHICH IS A KNOWN ISSUE WITH THESE VEHICLES.
Additional Notes:
TRANSMISSION IS GOING BAD. THE TRANSMISSION STARTED MAKING NOISE AND STUTTERING. IT WAS STATIONARY WHEN IT WAS FIRST NOTICED. AS SOON AS I TURNED THE CAR ON AND SWITCHED GEARS THE TRANSMISSION STARTED WITH A WHIRRING NOISE. TOOK IT TO A GARAGE AND THEY TOLD ME IT IS THE TRANSMISSION PUMP. WHICH IS A KNOWN ISSUE WITH THESE VEHICLES.
Mfg Campaign: 11404763
Recall Date: Mar 24, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2018 FORD ESCAPE LOST THE TRANSMISSION ON 24/27 ALBEMARLE ROAD. I WAS TAKING MY SON FOR DOCTORS CHECKUP. I WAS LUCKY THERE WAS SO MUCH TRAFFIC ON MY WAY. SOMEONE COULD HAVE HIT OUR VEHICLE FROM THE REAR. I MANAGED TO PULL OFF TO THE ROAD. THIS WOULD HAVE COSTED OUR LIFE'S HAS SOMEONE HIT US FROM THE REAM.
Corrective Action:
MY 2018 FORD ESCAPE LOST THE TRANSMISSION ON 24/27 ALBEMARLE ROAD. I WAS TAKING MY SON FOR DOCTORS CHECKUP. I WAS LUCKY THERE WAS SO MUCH TRAFFIC ON MY WAY. SOMEONE COULD HAVE HIT OUR VEHICLE FROM THE REAR. I MANAGED TO PULL OFF TO THE ROAD. THIS WOULD HAVE COSTED OUR LIFE'S HAS SOMEONE HIT US FROM THE REAM.
Additional Notes:
MY 2018 FORD ESCAPE LOST THE TRANSMISSION ON 24/27 ALBEMARLE ROAD. I WAS TAKING MY SON FOR DOCTORS CHECKUP. I WAS LUCKY THERE WAS SO MUCH TRAFFIC ON MY WAY. SOMEONE COULD HAVE HIT OUR VEHICLE FROM THE REAR. I MANAGED TO PULL OFF TO THE ROAD. THIS WOULD HAVE COSTED OUR LIFE'S HAS SOMEONE HIT US FROM THE REAM.
Mfg Campaign: 11402853
Recall Date: Mar 14, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING WITH MY DAUGHTER WHEN MY 2018 FORD ESCAPE SHOOK HARD AND TRANSMISSION OR WARNING LIGHT POPPED ON. WE SWERVED TO THE SIDE OF THE ROAD. I PUSHED IT A BLOCK BACK TO MY HOUSE. I NOTIFIED FORD AND THEY TOWED IT TO WALT SWEENEY ON GLENWAY IN CINCINNATI. WALT SWEENEY DIDN'T WANT TO GIVE ME A LOANER CAR BECAUSE THEIR POLICY IS TO LOOK AT THE VEHICLE BEFORE LOANING ONE OF THEIRS OUT. I WENT TO ENTERPRISE RENTAL WHERE I WOULD HAVE TO PAY OVER 400. FOR A CAR FOR TWO DAYS. I DON'T EVEN HAVE A TICKET ON RECORD. I CALLED FORD AND TOLD THEM I BOUGHT THE CAR NEW AND HAVE BEEN THE ONLY OWNER. IT HAS 47000 MILES ON IT. THERE IS NO WAY THE TRANSMISSION WENT BAD BECAUSE IF ME. IT IS A CLOSED UNIT. FORD SAID THERE WAS NO WAY THEY COULD PAY ENTERPRISE FOR A RENTAL. THE ONLY WOULD PAY ME BACK. I COULDN'T AFFORD THE RENTAL CAR THEN AND CAN'T NOW. THIS POLICY IS FOR THE POORER PERSON WHO CAN'T AFFORD A RENTAL, SO FORD DOESN'T HAVE TO PAY THEM BACK. I'M DISGUSTED BY FORD TAKING ADVANTAGE OF PEOPLE WHO NEED THE MOST HELP. I CALLED FORD OVER AND OVER AND NO MATTER WHO I TALKED TO I WAS TOLD TOO BAD. I WALKED THE HALF MILE TO SWEENEY AND BROKE DOWN CRYING. THEY WERE KIND ENOUGH TO DO THE RIGHT AND LEGAL THING WHEN FORD REFUSED THE BOTTOM LINE IS THAT FORD SOLD A FAULTY NEW VEHICLE, IT BROKE DOWN AND THEY REFUSED TO GET ME A RENTAL CAR UNLESS I HAD OVER 400. TO RENT THE CAR. THIS DOESN'T INCLUDE IF IT WAS MORE THEN 2 DAYS. SWEENEY, NOTIFIED ME THAT MY CAR NEEDS A TOTAL TRANSMISSION OVERHAUL AND A TORQUE CONVERTER REPLACED. SO NOW THEY ARE OFFERING A RENTAL AFTER I COULD HAVE LOST MY JOB, BUT YET AGAIN IT IS 300 DOWN AND I HAVE TO WAIT FOR A PART BACK. THERE ARE REPORTS ALL OVER THE INTERNET ABOUT FAULTY TRANSMISSIONS IN THIS YEAR FORD.I CAME AFFORD A MONTH OF RENTAL PAYMENTS, LET ALONE A WEEK
Corrective Action:
DRIVING WITH MY DAUGHTER WHEN MY 2018 FORD ESCAPE SHOOK HARD AND TRANSMISSION OR WARNING LIGHT POPPED ON. WE SWERVED TO THE SIDE OF THE ROAD. I PUSHED IT A BLOCK BACK TO MY HOUSE. I NOTIFIED FORD AND THEY TOWED IT TO WALT SWEENEY ON GLENWAY IN CINCINNATI. WALT SWEENEY DIDN'T WANT TO GIVE ME A LOANER CAR BECAUSE THEIR POLICY IS TO LOOK AT THE VEHICLE BEFORE LOANING ONE OF THEIRS OUT. I WENT TO ENTERPRISE RENTAL WHERE I WOULD HAVE TO PAY OVER 400. FOR A CAR FOR TWO DAYS. I DON'T EVEN HAVE A TICKET ON RECORD. I CALLED FORD AND TOLD THEM I BOUGHT THE CAR NEW AND HAVE BEEN THE ONLY OWNER. IT HAS 47000 MILES ON IT. THERE IS NO WAY THE TRANSMISSION WENT BAD BECAUSE IF ME. IT IS A CLOSED UNIT. FORD SAID THERE WAS NO WAY THEY COULD PAY ENTERPRISE FOR A RENTAL. THE ONLY WOULD PAY ME BACK. I COULDN'T AFFORD THE RENTAL CAR THEN AND CAN'T NOW. THIS POLICY IS FOR THE POORER PERSON WHO CAN'T AFFORD A RENTAL, SO FORD DOESN'T HAVE TO PAY THEM BACK. I'M DISGUSTED BY FORD TAKING ADVANTAGE OF PEOPLE WHO NEED THE MOST HELP. I CALLED FORD OVER AND OVER AND NO MATTER WHO I TALKED TO I WAS TOLD TOO BAD. I WALKED THE HALF MILE TO SWEENEY AND BROKE DOWN CRYING. THEY WERE KIND ENOUGH TO DO THE RIGHT AND LEGAL THING WHEN FORD REFUSED THE BOTTOM LINE IS THAT FORD SOLD A FAULTY NEW VEHICLE, IT BROKE DOWN AND THEY REFUSED TO GET ME A RENTAL CAR UNLESS I HAD OVER 400. TO RENT THE CAR. THIS DOESN'T INCLUDE IF IT WAS MORE THEN 2 DAYS. SWEENEY, NOTIFIED ME THAT MY CAR NEEDS A TOTAL TRANSMISSION OVERHAUL AND A TORQUE CONVERTER REPLACED. SO NOW THEY ARE OFFERING A RENTAL AFTER I COULD HAVE LOST MY JOB, BUT YET AGAIN IT IS 300 DOWN AND I HAVE TO WAIT FOR A PART BACK. THERE ARE REPORTS ALL OVER THE INTERNET ABOUT FAULTY TRANSMISSIONS IN THIS YEAR FORD.I CAME AFFORD A MONTH OF RENTAL PAYMENTS, LET ALONE A WEEK
Additional Notes:
DRIVING WITH MY DAUGHTER WHEN MY 2018 FORD ESCAPE SHOOK HARD AND TRANSMISSION OR WARNING LIGHT POPPED ON. WE SWERVED TO THE SIDE OF THE ROAD. I PUSHED IT A BLOCK BACK TO MY HOUSE. I NOTIFIED FORD AND THEY TOWED IT TO WALT SWEENEY ON GLENWAY IN CINCINNATI. WALT SWEENEY DIDN'T WANT TO GIVE ME A LOANER CAR BECAUSE THEIR POLICY IS TO LOOK AT THE VEHICLE BEFORE LOANING ONE OF THEIRS OUT. I WENT TO ENTERPRISE RENTAL WHERE I WOULD HAVE TO PAY OVER 400. FOR A CAR FOR TWO DAYS. I DON'T EVEN HAVE A TICKET ON RECORD. I CALLED FORD AND TOLD THEM I BOUGHT THE CAR NEW AND HAVE BEEN THE ONLY OWNER. IT HAS 47000 MILES ON IT. THERE IS NO WAY THE TRANSMISSION WENT BAD BECAUSE IF ME. IT IS A CLOSED UNIT. FORD SAID THERE WAS NO WAY THEY COULD PAY ENTERPRISE FOR A RENTAL. THE ONLY WOULD PAY ME BACK. I COULDN'T AFFORD THE RENTAL CAR THEN AND CAN'T NOW. THIS POLICY IS FOR THE POORER PERSON WHO CAN'T AFFORD A RENTAL, SO FORD DOESN'T HAVE TO PAY THEM BACK. I'M DISGUSTED BY FORD TAKING ADVANTAGE OF PEOPLE WHO NEED THE MOST HELP. I CALLED FORD OVER AND OVER AND NO MATTER WHO I TALKED TO I WAS TOLD TOO BAD. I WALKED THE HALF MILE TO SWEENEY AND BROKE DOWN CRYING. THEY WERE KIND ENOUGH TO DO THE RIGHT AND LEGAL THING WHEN FORD REFUSED THE BOTTOM LINE IS THAT FORD SOLD A FAULTY NEW VEHICLE, IT BROKE DOWN AND THEY REFUSED TO GET ME A RENTAL CAR UNLESS I HAD OVER 400. TO RENT THE CAR. THIS DOESN'T INCLUDE IF IT WAS MORE THEN 2 DAYS. SWEENEY, NOTIFIED ME THAT MY CAR NEEDS A TOTAL TRANSMISSION OVERHAUL AND A TORQUE CONVERTER REPLACED. SO NOW THEY ARE OFFERING A RENTAL AFTER I COULD HAVE LOST MY JOB, BUT YET AGAIN IT IS 300 DOWN AND I HAVE TO WAIT FOR A PART BACK. THERE ARE REPORTS ALL OVER THE INTERNET ABOUT FAULTY TRANSMISSIONS IN THIS YEAR FORD.I CAME AFFORD A MONTH OF RENTAL PAYMENTS, LET ALONE A WEEK
Mfg Campaign: 11400038
Recall Date: Mar 9, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COOLENT LEAKAGE INTO ENGINE BLOCK.
Corrective Action:
COOLENT LEAKAGE INTO ENGINE BLOCK.
Additional Notes:
COOLENT LEAKAGE INTO ENGINE BLOCK.
Mfg Campaign: 11398830
Recall Date: Mar 3, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLENT LEAKAGE INTO ENGINE BLOCK.
Corrective Action:
COOLENT LEAKAGE INTO ENGINE BLOCK.
Additional Notes:
COOLENT LEAKAGE INTO ENGINE BLOCK.
Mfg Campaign: 11398830
Recall Date: Mar 3, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A NEW 2018 FORD ESCAPE IN 2018. ON FEBRUARY 22, 2021, MY ESCAPE, WITH ONLY 32,264 MILES, WHILE DRIVING AT NIGHT, A DASH INDICATOR LIGHT CAME ON, HIGH TEMPERATURE PULL OVER IMMEDIATELY. I CONTACTED JC. LEWIS FORD IN SAVANNAH, GA AND WAS TOLD TO HAVE THE CAR TOWED TO THEIR DEALERSHIP, WHICH IS WHERE I HAD PURCHASED THE CAR. SERVICE DEPARTMENT SAID IT HAD NO COOLANT AND WOULD NEED TO KEEP THE CAR UNTIL END OF WEEK, SAID THEY HAD NO LOANER CARS AVAILABLE. FOUR DAYS GO BY, NO WORD, CALLED SERVICE DEPARTMENT, AGAIN TOLD NO COOLANT. MY HUSBAND DEMANDED A LOANER DUE TO THE FACT THIS IS THE SECOND CAR THEY SOLD TO US WITH KNOWN PROBLEMS. WE PURCHASED A 2014 FOCUS IN 2014, ENGINE PROBLEMS IN 2018 AT 62,000 WHICH FORD DENIED OUR CLAIM TO COVER THE $9000 REPAIR SO WE ENDED UP PURCHASING THE ESCAPE. ON MONDAY, MARCH 1,2021, JC LEWIS FINALLY PROVIDED A LOANER CAR AND LATER THAT SAME DAY SAID THE ESCAPE NEEDS A NEW ENGINE. I TOLD THE SERVICE DEPARTMENT NO WARNING LIGHTS HAD EVER COME ON ABOUT LOW COOLANT AND PRIOR TO HAVING THE CAR TOWED I RAN A SYSTEM CHECK ON THE ENGINE AND IT STATED ALL SYSTEMS NORMAL WHICH I TOOK A PHOTO. THIS VEHICLE SHOULD BE RECALLED AND I SHOULD NOT HAVE TO BE CONCERNED THAT THE NEXT ENGINE THEY PUT IN WILL DO THE SAME THING AND WILL BE AT MY EXPENSE SINCE MOST LIKELY THE WARRANTY WILL NOT BE IN EFFECT. I'VE READ MANY ESCAPE OWNERS THAT HAD REPLACEMENT ENGINES FAILED ALSO.
Corrective Action:
I PURCHASED A NEW 2018 FORD ESCAPE IN 2018. ON FEBRUARY 22, 2021, MY ESCAPE, WITH ONLY 32,264 MILES, WHILE DRIVING AT NIGHT, A DASH INDICATOR LIGHT CAME ON, HIGH TEMPERATURE PULL OVER IMMEDIATELY. I CONTACTED JC. LEWIS FORD IN SAVANNAH, GA AND WAS TOLD TO HAVE THE CAR TOWED TO THEIR DEALERSHIP, WHICH IS WHERE I HAD PURCHASED THE CAR. SERVICE DEPARTMENT SAID IT HAD NO COOLANT AND WOULD NEED TO KEEP THE CAR UNTIL END OF WEEK, SAID THEY HAD NO LOANER CARS AVAILABLE. FOUR DAYS GO BY, NO WORD, CALLED SERVICE DEPARTMENT, AGAIN TOLD NO COOLANT. MY HUSBAND DEMANDED A LOANER DUE TO THE FACT THIS IS THE SECOND CAR THEY SOLD TO US WITH KNOWN PROBLEMS. WE PURCHASED A 2014 FOCUS IN 2014, ENGINE PROBLEMS IN 2018 AT 62,000 WHICH FORD DENIED OUR CLAIM TO COVER THE $9000 REPAIR SO WE ENDED UP PURCHASING THE ESCAPE. ON MONDAY, MARCH 1,2021, JC LEWIS FINALLY PROVIDED A LOANER CAR AND LATER THAT SAME DAY SAID THE ESCAPE NEEDS A NEW ENGINE. I TOLD THE SERVICE DEPARTMENT NO WARNING LIGHTS HAD EVER COME ON ABOUT LOW COOLANT AND PRIOR TO HAVING THE CAR TOWED I RAN A SYSTEM CHECK ON THE ENGINE AND IT STATED ALL SYSTEMS NORMAL WHICH I TOOK A PHOTO. THIS VEHICLE SHOULD BE RECALLED AND I SHOULD NOT HAVE TO BE CONCERNED THAT THE NEXT ENGINE THEY PUT IN WILL DO THE SAME THING AND WILL BE AT MY EXPENSE SINCE MOST LIKELY THE WARRANTY WILL NOT BE IN EFFECT. I'VE READ MANY ESCAPE OWNERS THAT HAD REPLACEMENT ENGINES FAILED ALSO.
Additional Notes:
I PURCHASED A NEW 2018 FORD ESCAPE IN 2018. ON FEBRUARY 22, 2021, MY ESCAPE, WITH ONLY 32,264 MILES, WHILE DRIVING AT NIGHT, A DASH INDICATOR LIGHT CAME ON, HIGH TEMPERATURE PULL OVER IMMEDIATELY. I CONTACTED JC. LEWIS FORD IN SAVANNAH, GA AND WAS TOLD TO HAVE THE CAR TOWED TO THEIR DEALERSHIP, WHICH IS WHERE I HAD PURCHASED THE CAR. SERVICE DEPARTMENT SAID IT HAD NO COOLANT AND WOULD NEED TO KEEP THE CAR UNTIL END OF WEEK, SAID THEY HAD NO LOANER CARS AVAILABLE. FOUR DAYS GO BY, NO WORD, CALLED SERVICE DEPARTMENT, AGAIN TOLD NO COOLANT. MY HUSBAND DEMANDED A LOANER DUE TO THE FACT THIS IS THE SECOND CAR THEY SOLD TO US WITH KNOWN PROBLEMS. WE PURCHASED A 2014 FOCUS IN 2014, ENGINE PROBLEMS IN 2018 AT 62,000 WHICH FORD DENIED OUR CLAIM TO COVER THE $9000 REPAIR SO WE ENDED UP PURCHASING THE ESCAPE. ON MONDAY, MARCH 1,2021, JC LEWIS FINALLY PROVIDED A LOANER CAR AND LATER THAT SAME DAY SAID THE ESCAPE NEEDS A NEW ENGINE. I TOLD THE SERVICE DEPARTMENT NO WARNING LIGHTS HAD EVER COME ON ABOUT LOW COOLANT AND PRIOR TO HAVING THE CAR TOWED I RAN A SYSTEM CHECK ON THE ENGINE AND IT STATED ALL SYSTEMS NORMAL WHICH I TOOK A PHOTO. THIS VEHICLE SHOULD BE RECALLED AND I SHOULD NOT HAVE TO BE CONCERNED THAT THE NEXT ENGINE THEY PUT IN WILL DO THE SAME THING AND WILL BE AT MY EXPENSE SINCE MOST LIKELY THE WARRANTY WILL NOT BE IN EFFECT. I'VE READ MANY ESCAPE OWNERS THAT HAD REPLACEMENT ENGINES FAILED ALSO.
Mfg Campaign: 11398754
Recall Date: Mar 2, 2021
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Corrective Action:
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Additional Notes:
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Mfg Campaign: 11396651
Recall Date: Feb 17, 2021
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT POSSIBLY?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Corrective Action:
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT POSSIBLY?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Additional Notes:
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT POSSIBLY?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Mfg Campaign: 11396655
Recall Date: Feb 17, 2021
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW FRACTURED FROM TOP TO BOTTOM AND LEFT TO RIGHT. THE REAR WINDOW THEN SHATTERED WITHOUT IMPACT NEAR THE LIFTGATE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF AN IMPACT TO THE WINDOW. THE FAILURE HAD OCCURRED TWICE. THE CONTACT TOOK THE VEHICLE AND HAD THE GLASS REPLACED BY A CERTIFIED GLASS COMPANY THROUGH THE INSURANCE THE FIRST TIME THE FAILURE OCCURRED. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW FRACTURED FROM TOP TO BOTTOM AND LEFT TO RIGHT. THE REAR WINDOW THEN SHATTERED WITHOUT IMPACT NEAR THE LIFTGATE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF AN IMPACT TO THE WINDOW. THE FAILURE HAD OCCURRED TWICE. THE CONTACT TOOK THE VEHICLE AND HAD THE GLASS REPLACED BY A CERTIFIED GLASS COMPANY THROUGH THE INSURANCE THE FIRST TIME THE FAILURE OCCURRED. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW FRACTURED FROM TOP TO BOTTOM AND LEFT TO RIGHT. THE REAR WINDOW THEN SHATTERED WITHOUT IMPACT NEAR THE LIFTGATE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF AN IMPACT TO THE WINDOW. THE FAILURE HAD OCCURRED TWICE. THE CONTACT TOOK THE VEHICLE AND HAD THE GLASS REPLACED BY A CERTIFIED GLASS COMPANY THROUGH THE INSURANCE THE FIRST TIME THE FAILURE OCCURRED. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11396656
Recall Date: Feb 17, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
VEHICLE STEERING STIFF AND DOES NOT UNLOCK AFTER STARTING. MUST WORK MOVING STEERING WHEEL FORCE ABLE TO UNLOCK TO DRIVE. ALSO MAKES NOISE WHEN DRIVING AND TURNING THE WHEEL. I THOUGHT IT WAS A LOW BATTERY TAKING/CONSERVING POWER; HOWEVER UPON TAKING TO FORD DEALERSHIP IT WAS DIAGNOSED THAT MY RACK AND PINION NEEDS REPLACED. MY 2018 FORD ESCAPE HAS APPROXIMATELY 46,000 MILES AND IS OUT OF WARRANTY. THE FORD TECHNICIAN INDICATED THIS WAS AN UNUSUAL REPAIR DUE TO THEY USUALLY DON'T SEE THIS REPAIR ON VEHICLES THAT HAVE LOW MILEAGE AND IT'S ABOUT 100,000 MILES LESS THAN HE USUALLY SEES. IT IS A DRIVING HAZARD AND COULD HAVE WENT OUT COMPLETELY WHILE I WAS DRIVING. SO DISAPPOINTED AND FEEL THERE IS A DEFINITE FACTORY-PROBLEM. I BOUGHT THIS VEHICLE NEW.
Corrective Action:
VEHICLE STEERING STIFF AND DOES NOT UNLOCK AFTER STARTING. MUST WORK MOVING STEERING WHEEL FORCE ABLE TO UNLOCK TO DRIVE. ALSO MAKES NOISE WHEN DRIVING AND TURNING THE WHEEL. I THOUGHT IT WAS A LOW BATTERY TAKING/CONSERVING POWER; HOWEVER UPON TAKING TO FORD DEALERSHIP IT WAS DIAGNOSED THAT MY RACK AND PINION NEEDS REPLACED. MY 2018 FORD ESCAPE HAS APPROXIMATELY 46,000 MILES AND IS OUT OF WARRANTY. THE FORD TECHNICIAN INDICATED THIS WAS AN UNUSUAL REPAIR DUE TO THEY USUALLY DON'T SEE THIS REPAIR ON VEHICLES THAT HAVE LOW MILEAGE AND IT'S ABOUT 100,000 MILES LESS THAN HE USUALLY SEES. IT IS A DRIVING HAZARD AND COULD HAVE WENT OUT COMPLETELY WHILE I WAS DRIVING. SO DISAPPOINTED AND FEEL THERE IS A DEFINITE FACTORY-PROBLEM. I BOUGHT THIS VEHICLE NEW.
Additional Notes:
VEHICLE STEERING STIFF AND DOES NOT UNLOCK AFTER STARTING. MUST WORK MOVING STEERING WHEEL FORCE ABLE TO UNLOCK TO DRIVE. ALSO MAKES NOISE WHEN DRIVING AND TURNING THE WHEEL. I THOUGHT IT WAS A LOW BATTERY TAKING/CONSERVING POWER; HOWEVER UPON TAKING TO FORD DEALERSHIP IT WAS DIAGNOSED THAT MY RACK AND PINION NEEDS REPLACED. MY 2018 FORD ESCAPE HAS APPROXIMATELY 46,000 MILES AND IS OUT OF WARRANTY. THE FORD TECHNICIAN INDICATED THIS WAS AN UNUSUAL REPAIR DUE TO THEY USUALLY DON'T SEE THIS REPAIR ON VEHICLES THAT HAVE LOW MILEAGE AND IT'S ABOUT 100,000 MILES LESS THAN HE USUALLY SEES. IT IS A DRIVING HAZARD AND COULD HAVE WENT OUT COMPLETELY WHILE I WAS DRIVING. SO DISAPPOINTED AND FEEL THERE IS A DEFINITE FACTORY-PROBLEM. I BOUGHT THIS VEHICLE NEW.
Mfg Campaign: 11396142
Recall Date: Feb 14, 2021
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
THE REAR SEAT BELT BUCKLE (DRIVER SIDE) IS NOT HOLDING THE BELT, DAMAGED
Corrective Action:
THE REAR SEAT BELT BUCKLE (DRIVER SIDE) IS NOT HOLDING THE BELT, DAMAGED
Additional Notes:
THE REAR SEAT BELT BUCKLE (DRIVER SIDE) IS NOT HOLDING THE BELT, DAMAGED
Mfg Campaign: 11395351
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SYNC SYSTEM STOPPED WORKING. I WAS TOLD IT WAS THE APIM MODULE. THE VEHICLE HAS TO BE DRIVEN FOR QUITE SOME TIME (UNTIL IT WARMS UP?) WHEN THE CAR IS TURNED OFF AND BACK ON THE SYNC SYSTEM MIGHT START WORKING.
Corrective Action:
THE SYNC SYSTEM STOPPED WORKING. I WAS TOLD IT WAS THE APIM MODULE. THE VEHICLE HAS TO BE DRIVEN FOR QUITE SOME TIME (UNTIL IT WARMS UP?) WHEN THE CAR IS TURNED OFF AND BACK ON THE SYNC SYSTEM MIGHT START WORKING.
Additional Notes:
THE SYNC SYSTEM STOPPED WORKING. I WAS TOLD IT WAS THE APIM MODULE. THE VEHICLE HAS TO BE DRIVEN FOR QUITE SOME TIME (UNTIL IT WARMS UP?) WHEN THE CAR IS TURNED OFF AND BACK ON THE SYNC SYSTEM MIGHT START WORKING.
Mfg Campaign: 11395441
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.
Corrective Action:
TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.
Additional Notes:
TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.
Mfg Campaign: 11395485
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.
Corrective Action:
TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.
Additional Notes:
TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.
Mfg Campaign: 11395485
Recall Date: Feb 9, 2021
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