Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO A RUMBLE NOISE WHILE TRAVELING AT 45-50 MPH. *LD THE CONSUMER STATED THE DEALER ADVISED THE RUMBLE WAS A CHARACTERISTIC OF THE VEHICLE. *JS
Corrective Action:
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO A RUMBLE NOISE WHILE TRAVELING AT 45-50 MPH. *LD THE CONSUMER STATED THE DEALER ADVISED THE RUMBLE WAS A CHARACTERISTIC OF THE VEHICLE. *JS
Additional Notes:
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO A RUMBLE NOISE WHILE TRAVELING AT 45-50 MPH. *LD THE CONSUMER STATED THE DEALER ADVISED THE RUMBLE WAS A CHARACTERISTIC OF THE VEHICLE. *JS
Mfg Campaign: 11160428
Recall Date: Dec 18, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING THE VEHICLE AFTER A COLD NIGHT OR NOT BEING USED THE TRANSMISSION LAGGS SHIFTING BETWEEN 2-3 GEAR USUALLY ON SURFACE STREETS THERE IS A 3-5 SECOND DELAY IN ACCELERATION WHICH HAS ALMOST RESULTED IN TWO COLLISIONS FROM BEHIND. I TOOK IT TO THE DEALER WHICH YEILDED NO PROBLEMS FOUND. THE VEHICLE WAS PURCHASED BRAND NEW AND HAS LESS THAN 4000 MILES.
Corrective Action:
WHEN DRIVING THE VEHICLE AFTER A COLD NIGHT OR NOT BEING USED THE TRANSMISSION LAGGS SHIFTING BETWEEN 2-3 GEAR USUALLY ON SURFACE STREETS THERE IS A 3-5 SECOND DELAY IN ACCELERATION WHICH HAS ALMOST RESULTED IN TWO COLLISIONS FROM BEHIND. I TOOK IT TO THE DEALER WHICH YEILDED NO PROBLEMS FOUND. THE VEHICLE WAS PURCHASED BRAND NEW AND HAS LESS THAN 4000 MILES.
Additional Notes:
WHEN DRIVING THE VEHICLE AFTER A COLD NIGHT OR NOT BEING USED THE TRANSMISSION LAGGS SHIFTING BETWEEN 2-3 GEAR USUALLY ON SURFACE STREETS THERE IS A 3-5 SECOND DELAY IN ACCELERATION WHICH HAS ALMOST RESULTED IN TWO COLLISIONS FROM BEHIND. I TOOK IT TO THE DEALER WHICH YEILDED NO PROBLEMS FOUND. THE VEHICLE WAS PURCHASED BRAND NEW AND HAS LESS THAN 4000 MILES.
Mfg Campaign: 11161299
Recall Date: Dec 14, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL SOUND WAS HEARD. THE CONTACT CALLED METRO FORD CHICAGO AT (773) 776-7600 (LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS UNCOVERED AND SPILLED ALL OVER THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL SOUND WAS HEARD. THE CONTACT CALLED METRO FORD CHICAGO AT (773) 776-7600 (LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS UNCOVERED AND SPILLED ALL OVER THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL SOUND WAS HEARD. THE CONTACT CALLED METRO FORD CHICAGO AT (773) 776-7600 (LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS UNCOVERED AND SPILLED ALL OVER THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 11161018
Recall Date: Dec 12, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Corrective Action:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Additional Notes:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Mfg Campaign: 11160538
Recall Date: Dec 10, 2018
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Corrective Action:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Additional Notes:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Mfg Campaign: 11160538
Recall Date: Dec 10, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Corrective Action:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Additional Notes:
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
Mfg Campaign: 11160538
Recall Date: Dec 10, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Corrective Action:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Additional Notes:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Mfg Campaign: 11152488
Recall Date: Nov 19, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Corrective Action:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Additional Notes:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Mfg Campaign: 11152488
Recall Date: Nov 19, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Corrective Action:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Additional Notes:
THE WARNING LIGHTS INTERMITTENTLY COME ON IN APRIL 2018. MOSTLY CHECK ENGINE FOR SEVERAL MONTHS. TOOK TO AUTO ZONE GOT A READ OUT FOR SENSOR. BUT AAA REPAIR SHOP WOULDN'T USE THEIR REPORT AND WHEN I TOOK IT TO THEM, LIGHT WASN'T ON. SO THEY DIDN'T LOOK AT IT. WAS GONE OUT OF TOWN 6 MONTHS. LIGHT OFF AND ON. RANDOMLY. OCT 2018, HEADING CROSS COUNTRY BACK HOME TO AZ. LIGHTS STARTED COMING ON MORE OFTEN. MORE LIGHTS, ABS, SKID, SEAT BELT, WITHIN THE WEEK, VERY RANDOM OFF AND ON. THEN MORE LIGHTS WOULD COME ON. AUTO ZONE AGAIN GAVE ME A SENSOR REPORT, O2 AND FUEL. WHILE WAITING IN BANK LINE,, WHOLE PANEL OF LIGHTS CAME ON. ACTED STALED, BUT WAS RUNNING, COULD PUSH GAS AND RUN, BUT COULDN'T STEER, BABIED TO A PARKING SPOT, EVEN THE MILEAGE ODOMETER WENT TO SLASH MARKS AND NO NUMBERS. I TOOK A PHOTO. TURNED CAR OFF AND WAITED TO TRY TO CALL FOR ASSISTANCE. BUT AFTER FEW MINUTES, WORKED FINE. THAT NEXT WEEK, I WAS DRIVING ON FREEWAY AND IT DID THE EXACT SAME THING, WHOLE PANEL CAME ON, DASHES FOR NUMBERS AND NO STEERING> SCARED TO DEATH. STILL COULD PUSH GAS AND BRAKED, FEW SECONDS FELT LIKE MINUTES. LIGHTS WENT OUT AND CAR DROVE FINE. LEFT AT A MECHANIC AND HE CHANGED OXYGEN SENSOR, DIAGNOSED THE STALLING, CHECK ENGINE LIGHT BACK ON AND OTHER CODES. R/R OXYGEN SENSOR, AIR/FUEL SYSTEM SERVICE FLUSH, AND COMPUTER / PROGRAMMING UPDATE. RAN ME $568.70. LIGHTS STILL RANDOMLY COME ON, BRAKE ABS, SKID, AND THE PARKING BRAKE LIGHT COMES ON. I PARKED THE CAR AND BOUGHT A NEW ONE. WHERE CAN I TAKE IT. I NEED TO SELL IT TO HELP PAY FOR OTHER CAR, BUT DON'T WANT SOMEONE TO GET HURT WHILE DRIVING THIS ONE. I LOOKED UP KBB AND SAW 3 RECALLS ON ONE WAS PCSM SENSOR AND WHEN I CALLED FORD DEALER, HE SAID NO RECALLS FOR IT. PLEASE HELP. I'M DESPERATE.
Mfg Campaign: 11152488
Recall Date: Nov 19, 2018
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
I DROVE MY 2018 FORD ESCAPE INTO MY DRIVEWAY WHICH IS ON A SLIGHT HILL. I OPENED THE GARAGE DOOR. I PUT THE CAR IN PARK AND LEFT THE ENGINE RUNNING TO CHECK OUT SOMETHING IN OUR YARD. I WALKED ACROSS MY SMALL YARD AND THEN HEARD A VERY LOUD BANG. I TURNED AROUND AND THE CAR WAS NO WHERE IN SIGHT. I THEN REALIZED IT HAD DRIVEN ITSELF INTO THE GARAGE. IT RAN INTO MY BICYCLE, A CAR RACK AND SOME PLASTIC CABINETS. LUCKILY THERE IS ONLY A SMALL DENT AND SCRATCH ON THE FRONT OF THE CAR AND NO ONE WAS HIT. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I AM NOW AFRAID TO DRIVE THE CAR AGAIN AND DON'T FEEL SAFE IN IT. I TOOK IT IMMEDIATELY TO THE DEALER, BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
Corrective Action:
I DROVE MY 2018 FORD ESCAPE INTO MY DRIVEWAY WHICH IS ON A SLIGHT HILL. I OPENED THE GARAGE DOOR. I PUT THE CAR IN PARK AND LEFT THE ENGINE RUNNING TO CHECK OUT SOMETHING IN OUR YARD. I WALKED ACROSS MY SMALL YARD AND THEN HEARD A VERY LOUD BANG. I TURNED AROUND AND THE CAR WAS NO WHERE IN SIGHT. I THEN REALIZED IT HAD DRIVEN ITSELF INTO THE GARAGE. IT RAN INTO MY BICYCLE, A CAR RACK AND SOME PLASTIC CABINETS. LUCKILY THERE IS ONLY A SMALL DENT AND SCRATCH ON THE FRONT OF THE CAR AND NO ONE WAS HIT. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I AM NOW AFRAID TO DRIVE THE CAR AGAIN AND DON'T FEEL SAFE IN IT. I TOOK IT IMMEDIATELY TO THE DEALER, BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
Additional Notes:
I DROVE MY 2018 FORD ESCAPE INTO MY DRIVEWAY WHICH IS ON A SLIGHT HILL. I OPENED THE GARAGE DOOR. I PUT THE CAR IN PARK AND LEFT THE ENGINE RUNNING TO CHECK OUT SOMETHING IN OUR YARD. I WALKED ACROSS MY SMALL YARD AND THEN HEARD A VERY LOUD BANG. I TURNED AROUND AND THE CAR WAS NO WHERE IN SIGHT. I THEN REALIZED IT HAD DRIVEN ITSELF INTO THE GARAGE. IT RAN INTO MY BICYCLE, A CAR RACK AND SOME PLASTIC CABINETS. LUCKILY THERE IS ONLY A SMALL DENT AND SCRATCH ON THE FRONT OF THE CAR AND NO ONE WAS HIT. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I AM NOW AFRAID TO DRIVE THE CAR AGAIN AND DON'T FEEL SAFE IN IT. I TOOK IT IMMEDIATELY TO THE DEALER, BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
Mfg Campaign: 11141528
Recall Date: Oct 20, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Corrective Action:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Additional Notes:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Mfg Campaign: 11128379
Recall Date: Sep 9, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Corrective Action:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Additional Notes:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Mfg Campaign: 11128379
Recall Date: Sep 9, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Corrective Action:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Additional Notes:
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
Mfg Campaign: 11128379
Recall Date: Sep 9, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. AS A RESULT, THE CONTACT EXPERIENCED A COLLISION WITH A TREE. A POLICE REPORT WAS NOT FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUGOFF FORD (LOCATED AT 979 US-1, LUGOFF, SC), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED NOT TO OPERATE A VEHICLE WITH LESS THAN A QUARTER TANK OF FUEL. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. *TT CONSUMER STATED CAR WAS REPAIRED 12/03/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. AS A RESULT, THE CONTACT EXPERIENCED A COLLISION WITH A TREE. A POLICE REPORT WAS NOT FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUGOFF FORD (LOCATED AT 979 US-1, LUGOFF, SC), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED NOT TO OPERATE A VEHICLE WITH LESS THAN A QUARTER TANK OF FUEL. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. *TT CONSUMER STATED CAR WAS REPAIRED 12/03/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. AS A RESULT, THE CONTACT EXPERIENCED A COLLISION WITH A TREE. A POLICE REPORT WAS NOT FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUGOFF FORD (LOCATED AT 979 US-1, LUGOFF, SC), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED NOT TO OPERATE A VEHICLE WITH LESS THAN A QUARTER TANK OF FUEL. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. *TT CONSUMER STATED CAR WAS REPAIRED 12/03/18*JB
Mfg Campaign: 11128106
Recall Date: Sep 7, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
NEW VEHICLE AND ENGINE OVERHEATING AT 25K
Corrective Action:
NEW VEHICLE AND ENGINE OVERHEATING AT 25K
Additional Notes:
NEW VEHICLE AND ENGINE OVERHEATING AT 25K
Mfg Campaign: 11123635
Recall Date: Aug 31, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BELIEVE MY WIFE AND I EXPERIENCED WHAT IS KNOW AS PARK TO REVERSE. OUR CAR WAS IN OUR DRIVEWAY AND MY WIFE PUT IT INTO PARK, LEFT THE CAR RUNNING AND GOT OUT AS I WAS GONG TO PUT IT IN THE GARAGE; (I WAS IN THE PASSANGER SEAT AT THE TIME) A DELAY OF SEVERAL SECONDS OCCURRED AND THEN THE CAR STARTED TO MOVE IN REVERSE HITTING MY WIFE AND KNOCKING HER DOWN DRAGGING HER ON THE DRIVEWAY; NEXT THE CAR WAS IN THE MIDDLE OF OUR STREET WITH ME IN THE PASSENGER SEAT STILL MOVING SIDEWAY AND BACKWARDS SLAMMING INTO OUR NEIGHBORS FENCE ACROSS THE STREET. FORD MOTOR CO HAS INSPECTED THE VEHICLE AT THE DEALER STATING THERE IS NOTHING WRONG WITH THE TRANSMISSION. THEY HAVE DENIED MY CLAIM FOR THE INJURIES AND MEDICAL BILLS MY WIFE HAS AS A RESULT OF THE ACCIDENT. THE OFFICE OF GENERAL COUNSEL AT FORD MOTOR CO. REFUSES TO PROVIDE ME WITH A COPY OF THE ENGINEERS REPORT WHO INSPECTED THE CAR. THEY STATE; "THERE IS NO WRITTEN REPORT"! HOW IS THAT POSSIBLE? BECAUSE WE HAVE NO ATTORNEY THEY ARE TREATING US WITH THE MIDDLE DIDGET. PLEASE HELP AND THE PUBLIC SHOULD BE AWARE OF THIS POTENTIAL SAFEY ISSUE WITH THE 2018 FORD ESCAPE WITH THE 6SPEED AUTOMATIC TRANSIMISSION
Corrective Action:
I BELIEVE MY WIFE AND I EXPERIENCED WHAT IS KNOW AS PARK TO REVERSE. OUR CAR WAS IN OUR DRIVEWAY AND MY WIFE PUT IT INTO PARK, LEFT THE CAR RUNNING AND GOT OUT AS I WAS GONG TO PUT IT IN THE GARAGE; (I WAS IN THE PASSANGER SEAT AT THE TIME) A DELAY OF SEVERAL SECONDS OCCURRED AND THEN THE CAR STARTED TO MOVE IN REVERSE HITTING MY WIFE AND KNOCKING HER DOWN DRAGGING HER ON THE DRIVEWAY; NEXT THE CAR WAS IN THE MIDDLE OF OUR STREET WITH ME IN THE PASSENGER SEAT STILL MOVING SIDEWAY AND BACKWARDS SLAMMING INTO OUR NEIGHBORS FENCE ACROSS THE STREET. FORD MOTOR CO HAS INSPECTED THE VEHICLE AT THE DEALER STATING THERE IS NOTHING WRONG WITH THE TRANSMISSION. THEY HAVE DENIED MY CLAIM FOR THE INJURIES AND MEDICAL BILLS MY WIFE HAS AS A RESULT OF THE ACCIDENT. THE OFFICE OF GENERAL COUNSEL AT FORD MOTOR CO. REFUSES TO PROVIDE ME WITH A COPY OF THE ENGINEERS REPORT WHO INSPECTED THE CAR. THEY STATE; "THERE IS NO WRITTEN REPORT"! HOW IS THAT POSSIBLE? BECAUSE WE HAVE NO ATTORNEY THEY ARE TREATING US WITH THE MIDDLE DIDGET. PLEASE HELP AND THE PUBLIC SHOULD BE AWARE OF THIS POTENTIAL SAFEY ISSUE WITH THE 2018 FORD ESCAPE WITH THE 6SPEED AUTOMATIC TRANSIMISSION
Additional Notes:
I BELIEVE MY WIFE AND I EXPERIENCED WHAT IS KNOW AS PARK TO REVERSE. OUR CAR WAS IN OUR DRIVEWAY AND MY WIFE PUT IT INTO PARK, LEFT THE CAR RUNNING AND GOT OUT AS I WAS GONG TO PUT IT IN THE GARAGE; (I WAS IN THE PASSANGER SEAT AT THE TIME) A DELAY OF SEVERAL SECONDS OCCURRED AND THEN THE CAR STARTED TO MOVE IN REVERSE HITTING MY WIFE AND KNOCKING HER DOWN DRAGGING HER ON THE DRIVEWAY; NEXT THE CAR WAS IN THE MIDDLE OF OUR STREET WITH ME IN THE PASSENGER SEAT STILL MOVING SIDEWAY AND BACKWARDS SLAMMING INTO OUR NEIGHBORS FENCE ACROSS THE STREET. FORD MOTOR CO HAS INSPECTED THE VEHICLE AT THE DEALER STATING THERE IS NOTHING WRONG WITH THE TRANSMISSION. THEY HAVE DENIED MY CLAIM FOR THE INJURIES AND MEDICAL BILLS MY WIFE HAS AS A RESULT OF THE ACCIDENT. THE OFFICE OF GENERAL COUNSEL AT FORD MOTOR CO. REFUSES TO PROVIDE ME WITH A COPY OF THE ENGINEERS REPORT WHO INSPECTED THE CAR. THEY STATE; "THERE IS NO WRITTEN REPORT"! HOW IS THAT POSSIBLE? BECAUSE WE HAVE NO ATTORNEY THEY ARE TREATING US WITH THE MIDDLE DIDGET. PLEASE HELP AND THE PUBLIC SHOULD BE AWARE OF THIS POTENTIAL SAFEY ISSUE WITH THE 2018 FORD ESCAPE WITH THE 6SPEED AUTOMATIC TRANSIMISSION
Mfg Campaign: 11119904
Recall Date: Aug 14, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INTERIOR DOOR HANDLE FELL APART.
Corrective Action:
INTERIOR DOOR HANDLE FELL APART.
Additional Notes:
INTERIOR DOOR HANDLE FELL APART.
Mfg Campaign: 11118314
Recall Date: Aug 7, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.
Corrective Action:
GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.
Additional Notes:
GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.
Mfg Campaign: 11115292
Recall Date: Aug 2, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.
Corrective Action:
GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.
Additional Notes:
GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.
Mfg Campaign: 11115292
Recall Date: Aug 2, 2018
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
THE RIGHT REAR SEAT BELT HAS NEVER WORKED. IT HAS BEEN LOCKED SINCE I BOUGHT THE VEHICLE. I FOUND OUT ABOUT IT A FEW WEEKS AFTE I PURCHASED THE VEHICLE WHEN MY GREAT GRANDDAUGHTER GOT IN THE BACK SEAT AND IT DIDN'T WORK. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THEY WOULD ORDER A NEW ONE. THAT WAS SEVERAL WEEKS AGO AND I HAVEN'T HEARD ANYTHING FROM THEM, SO I CALLED THEM THIS MORNING BECAUSE I WANT TO MAKE A TRIP NEXT WEEK AND PEOPLE WILL BE IN MY BACK SEAT. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I ALWAYS TALK WITH THE SAME TWO PEOPLE.
Corrective Action:
THE RIGHT REAR SEAT BELT HAS NEVER WORKED. IT HAS BEEN LOCKED SINCE I BOUGHT THE VEHICLE. I FOUND OUT ABOUT IT A FEW WEEKS AFTE I PURCHASED THE VEHICLE WHEN MY GREAT GRANDDAUGHTER GOT IN THE BACK SEAT AND IT DIDN'T WORK. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THEY WOULD ORDER A NEW ONE. THAT WAS SEVERAL WEEKS AGO AND I HAVEN'T HEARD ANYTHING FROM THEM, SO I CALLED THEM THIS MORNING BECAUSE I WANT TO MAKE A TRIP NEXT WEEK AND PEOPLE WILL BE IN MY BACK SEAT. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I ALWAYS TALK WITH THE SAME TWO PEOPLE.
Additional Notes:
THE RIGHT REAR SEAT BELT HAS NEVER WORKED. IT HAS BEEN LOCKED SINCE I BOUGHT THE VEHICLE. I FOUND OUT ABOUT IT A FEW WEEKS AFTE I PURCHASED THE VEHICLE WHEN MY GREAT GRANDDAUGHTER GOT IN THE BACK SEAT AND IT DIDN'T WORK. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THEY WOULD ORDER A NEW ONE. THAT WAS SEVERAL WEEKS AGO AND I HAVEN'T HEARD ANYTHING FROM THEM, SO I CALLED THEM THIS MORNING BECAUSE I WANT TO MAKE A TRIP NEXT WEEK AND PEOPLE WILL BE IN MY BACK SEAT. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I ALWAYS TALK WITH THE SAME TWO PEOPLE.
Mfg Campaign: 11114533
Recall Date: Jul 30, 2018
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury