Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR LIFTGATE OPENED AND A SUITCASE FELL OUT OF THE VEHICLE ONTO THE ROAD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WENT TO RETRIEVE THE SUITCASE FROM THE ROAD. WHEN ATTEMPTING TO PUT THE SUITCASE BACK INSIDE THE VEHICLE'S REAR AREA, THE HATCH STARTED TO CLOSE ON THE CONTACT'S HEAD AND DID NOT STOP. THE CONTACT HAD TO USE BOTH HANDS TO HOLD THE HATCH OPEN. THE CONTACT HAD TO GO TO THE URGENT CARE FACILITY AND WAS DIAGNOSED WITH A CONCUSSION. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER (DAVIDSON FORD OF CLAY, 3690 NY-31, LIVERPOOL, NEW YORK, (315) 860-009), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE CONTACT'S FOOT MUST HAVE BEEN TO CLOSE TO THE REAR FOOT SENSOR, WHICH CAUSED THE HATCH TO CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,709.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR LIFTGATE OPENED AND A SUITCASE FELL OUT OF THE VEHICLE ONTO THE ROAD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WENT TO RETRIEVE THE SUITCASE FROM THE ROAD. WHEN ATTEMPTING TO PUT THE SUITCASE BACK INSIDE THE VEHICLE'S REAR AREA, THE HATCH STARTED TO CLOSE ON THE CONTACT'S HEAD AND DID NOT STOP. THE CONTACT HAD TO USE BOTH HANDS TO HOLD THE HATCH OPEN. THE CONTACT HAD TO GO TO THE URGENT CARE FACILITY AND WAS DIAGNOSED WITH A CONCUSSION. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER (DAVIDSON FORD OF CLAY, 3690 NY-31, LIVERPOOL, NEW YORK, (315) 860-009), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE CONTACT'S FOOT MUST HAVE BEEN TO CLOSE TO THE REAR FOOT SENSOR, WHICH CAUSED THE HATCH TO CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,709.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR LIFTGATE OPENED AND A SUITCASE FELL OUT OF THE VEHICLE ONTO THE ROAD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WENT TO RETRIEVE THE SUITCASE FROM THE ROAD. WHEN ATTEMPTING TO PUT THE SUITCASE BACK INSIDE THE VEHICLE'S REAR AREA, THE HATCH STARTED TO CLOSE ON THE CONTACT'S HEAD AND DID NOT STOP. THE CONTACT HAD TO USE BOTH HANDS TO HOLD THE HATCH OPEN. THE CONTACT HAD TO GO TO THE URGENT CARE FACILITY AND WAS DIAGNOSED WITH A CONCUSSION. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER (DAVIDSON FORD OF CLAY, 3690 NY-31, LIVERPOOL, NEW YORK, (315) 860-009), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE CONTACT'S FOOT MUST HAVE BEEN TO CLOSE TO THE REAR FOOT SENSOR, WHICH CAUSED THE HATCH TO CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,709.
Mfg Campaign: 11113565
Recall Date: Jul 25, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DIVING DOWN 8 MILE RD IN FARMINGTON HILLS, MI AT APPROXIMATELY 35 MILES PER HOUR, MY VISTA ROOF EXPLODED. THE GLASS DID NOT FALL ON ME BECAUSE I HAD THE SHADE PULLED AT THE TIME.
Corrective Action:
WHILE DIVING DOWN 8 MILE RD IN FARMINGTON HILLS, MI AT APPROXIMATELY 35 MILES PER HOUR, MY VISTA ROOF EXPLODED. THE GLASS DID NOT FALL ON ME BECAUSE I HAD THE SHADE PULLED AT THE TIME.
Additional Notes:
WHILE DIVING DOWN 8 MILE RD IN FARMINGTON HILLS, MI AT APPROXIMATELY 35 MILES PER HOUR, MY VISTA ROOF EXPLODED. THE GLASS DID NOT FALL ON ME BECAUSE I HAD THE SHADE PULLED AT THE TIME.
Mfg Campaign: 11112250
Recall Date: Jul 18, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER HAVING INTERMITTENT PROBLEMS WITH THE REMOTE START NOT WORKING, I ATTEMPTED TO START THE VEHICLE FROM THE FORD PASS APP WHILE MY CAR WAS PARKED IN AN UNCOVERED LOT, WHICH DID NOT START. I STARTED REMOTELY FROM THE KEY FOB AND LOADED MY INFANTS CAR SEAT INTO THE CAR, PUT MY BAG IN THE CAR, AND SHUT THE DOOR. AFTER CLOSING THE DOOR, I HEARD THE LOCKS CLICK, AND THE ENGINE SHUT OFF. I WAS LOCKED OUT OF MY CAR WITH MY KEYS AND BABY LOCKED IN AND THE ENGINE OFF. I WAS ABLE TO UNLOCK THE CAR FROM THE APP BECAUSE MY PHONE WAS IN MY POCKET WHEN I SHUT THE DOOR, BUT OTHERWISE, WOULD HAVE TRAPPED MY NEWBORN IN A HOT CAR WITH NO WAY TO UNLOCK.
Corrective Action:
AFTER HAVING INTERMITTENT PROBLEMS WITH THE REMOTE START NOT WORKING, I ATTEMPTED TO START THE VEHICLE FROM THE FORD PASS APP WHILE MY CAR WAS PARKED IN AN UNCOVERED LOT, WHICH DID NOT START. I STARTED REMOTELY FROM THE KEY FOB AND LOADED MY INFANTS CAR SEAT INTO THE CAR, PUT MY BAG IN THE CAR, AND SHUT THE DOOR. AFTER CLOSING THE DOOR, I HEARD THE LOCKS CLICK, AND THE ENGINE SHUT OFF. I WAS LOCKED OUT OF MY CAR WITH MY KEYS AND BABY LOCKED IN AND THE ENGINE OFF. I WAS ABLE TO UNLOCK THE CAR FROM THE APP BECAUSE MY PHONE WAS IN MY POCKET WHEN I SHUT THE DOOR, BUT OTHERWISE, WOULD HAVE TRAPPED MY NEWBORN IN A HOT CAR WITH NO WAY TO UNLOCK.
Additional Notes:
AFTER HAVING INTERMITTENT PROBLEMS WITH THE REMOTE START NOT WORKING, I ATTEMPTED TO START THE VEHICLE FROM THE FORD PASS APP WHILE MY CAR WAS PARKED IN AN UNCOVERED LOT, WHICH DID NOT START. I STARTED REMOTELY FROM THE KEY FOB AND LOADED MY INFANTS CAR SEAT INTO THE CAR, PUT MY BAG IN THE CAR, AND SHUT THE DOOR. AFTER CLOSING THE DOOR, I HEARD THE LOCKS CLICK, AND THE ENGINE SHUT OFF. I WAS LOCKED OUT OF MY CAR WITH MY KEYS AND BABY LOCKED IN AND THE ENGINE OFF. I WAS ABLE TO UNLOCK THE CAR FROM THE APP BECAUSE MY PHONE WAS IN MY POCKET WHEN I SHUT THE DOOR, BUT OTHERWISE, WOULD HAVE TRAPPED MY NEWBORN IN A HOT CAR WITH NO WAY TO UNLOCK.
Mfg Campaign: 11110885
Recall Date: Jul 11, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Corrective Action:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Additional Notes:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Mfg Campaign: 11104604
Recall Date: Jun 28, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Corrective Action:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Additional Notes:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Mfg Campaign: 11104604
Recall Date: Jun 28, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Corrective Action:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Additional Notes:
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Mfg Campaign: 11104604
Recall Date: Jun 28, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY 2018 FORD ESCAPE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THEY PUT A MACHINE ON IT AND SAID YOU NEED A NEW ENGINE. I WENT TO SEE MY SALESMAN AND HE WAS NOT IN. I CALLED THE NEXT DAY AND TOLD HIM ABOUT MY ESCAPE. I TOLD HIM I WOULD NOT FEEL SAFE IN IT NOW. HE SAID THERE WAS NOTHING THEY COULD DO. I CALLED FORD MOTOR COMPANY AND THEY STARTED A CASE FILE ON IT. FORD SAID THAT I NEED TO PICK UP MY ESCAPE WHEN IT IS READY AND DRIVE IT FOR AT LEAST 5 DAYS, AGAIN I TOLD THEM I DIDN'T FEEL SAFE. THE CASE WORKER SAID THAT IS HOW THEY DO THINGS. I AM SCHEDULED TO PICK IT UP TODAY THURSDAY. JUNE 14, 2018 BY 8:00 PM. I HAVE ONLY MADE 5 PAYMENTS ON THE ESCAPE. I WOULD LIKE TO CHANGE MY OUT MY LEASE. THE DEALERSHIP SAID IT WOULD COST ME A LOT OF MONEY TO DO THAT. THE REASONS I GET LEASED CARS BECAUSE THEY ARE NEW AND SHOULDN'T NEED TO BE AT SERVICE AFTER THE FIRST 5 MONTHS OF DRIVING IT.
Corrective Action:
MY 2018 FORD ESCAPE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THEY PUT A MACHINE ON IT AND SAID YOU NEED A NEW ENGINE. I WENT TO SEE MY SALESMAN AND HE WAS NOT IN. I CALLED THE NEXT DAY AND TOLD HIM ABOUT MY ESCAPE. I TOLD HIM I WOULD NOT FEEL SAFE IN IT NOW. HE SAID THERE WAS NOTHING THEY COULD DO. I CALLED FORD MOTOR COMPANY AND THEY STARTED A CASE FILE ON IT. FORD SAID THAT I NEED TO PICK UP MY ESCAPE WHEN IT IS READY AND DRIVE IT FOR AT LEAST 5 DAYS, AGAIN I TOLD THEM I DIDN'T FEEL SAFE. THE CASE WORKER SAID THAT IS HOW THEY DO THINGS. I AM SCHEDULED TO PICK IT UP TODAY THURSDAY. JUNE 14, 2018 BY 8:00 PM. I HAVE ONLY MADE 5 PAYMENTS ON THE ESCAPE. I WOULD LIKE TO CHANGE MY OUT MY LEASE. THE DEALERSHIP SAID IT WOULD COST ME A LOT OF MONEY TO DO THAT. THE REASONS I GET LEASED CARS BECAUSE THEY ARE NEW AND SHOULDN'T NEED TO BE AT SERVICE AFTER THE FIRST 5 MONTHS OF DRIVING IT.
Additional Notes:
MY 2018 FORD ESCAPE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THEY PUT A MACHINE ON IT AND SAID YOU NEED A NEW ENGINE. I WENT TO SEE MY SALESMAN AND HE WAS NOT IN. I CALLED THE NEXT DAY AND TOLD HIM ABOUT MY ESCAPE. I TOLD HIM I WOULD NOT FEEL SAFE IN IT NOW. HE SAID THERE WAS NOTHING THEY COULD DO. I CALLED FORD MOTOR COMPANY AND THEY STARTED A CASE FILE ON IT. FORD SAID THAT I NEED TO PICK UP MY ESCAPE WHEN IT IS READY AND DRIVE IT FOR AT LEAST 5 DAYS, AGAIN I TOLD THEM I DIDN'T FEEL SAFE. THE CASE WORKER SAID THAT IS HOW THEY DO THINGS. I AM SCHEDULED TO PICK IT UP TODAY THURSDAY. JUNE 14, 2018 BY 8:00 PM. I HAVE ONLY MADE 5 PAYMENTS ON THE ESCAPE. I WOULD LIKE TO CHANGE MY OUT MY LEASE. THE DEALERSHIP SAID IT WOULD COST ME A LOT OF MONEY TO DO THAT. THE REASONS I GET LEASED CARS BECAUSE THEY ARE NEW AND SHOULDN'T NEED TO BE AT SERVICE AFTER THE FIRST 5 MONTHS OF DRIVING IT.
Mfg Campaign: 11101854
Recall Date: Jun 14, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
Corrective Action:
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
Additional Notes:
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
Mfg Campaign: 11096357
Recall Date: May 16, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
Corrective Action:
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
Additional Notes:
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
Mfg Campaign: 11096357
Recall Date: May 16, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 60 MPH, THE INSTRUMENT PANEL GAUGES ILLUMINATED AND THEN DIMMED. THE FAILURE PREVENTED THE CONTACT FROM READING THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO METRO FORD OKLAHOMA CITY (2800 INTERSTATE 44 SERVICE ROAD, OKLAHOMA CITY, OK 73112) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 60 MPH, THE INSTRUMENT PANEL GAUGES ILLUMINATED AND THEN DIMMED. THE FAILURE PREVENTED THE CONTACT FROM READING THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO METRO FORD OKLAHOMA CITY (2800 INTERSTATE 44 SERVICE ROAD, OKLAHOMA CITY, OK 73112) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 60 MPH, THE INSTRUMENT PANEL GAUGES ILLUMINATED AND THEN DIMMED. THE FAILURE PREVENTED THE CONTACT FROM READING THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO METRO FORD OKLAHOMA CITY (2800 INTERSTATE 44 SERVICE ROAD, OKLAHOMA CITY, OK 73112) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.
Mfg Campaign: 11093920
Recall Date: May 15, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
Corrective Action:
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
Additional Notes:
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
Mfg Campaign: 11093294
Recall Date: May 11, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
Corrective Action:
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
Additional Notes:
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
Mfg Campaign: 11093294
Recall Date: May 11, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT A BRAND NEW 2018 FORD ESCAPE. TOOK IT BACK TO THE DEALER BECAUSE I FOUND THAT ALL THE SPINDLES WERE RUSTED. FORD SAID THIS IS NORMAL. BROUGHT IT TO AN INDEPENDENT MECHANIC-CARTEC IN TULSA, OK. THEY FOUND RUST NOT ONLY ON THE SPINDLES, BUT THE DRIVESHAFT, AND CV AXLES. THEY PUT THE PICTURES ON A URL HTTP://2UN.ME/2IL56. I AM WORRIED THESE RUSTED PARTS WILL EVENTUALLY RUST ALL THE WAY AND CAUSE THE WHEELS TO COME OFF, CAUSING AN ACCIDENT IF LEFT UNTREATED.
Corrective Action:
BOUGHT A BRAND NEW 2018 FORD ESCAPE. TOOK IT BACK TO THE DEALER BECAUSE I FOUND THAT ALL THE SPINDLES WERE RUSTED. FORD SAID THIS IS NORMAL. BROUGHT IT TO AN INDEPENDENT MECHANIC-CARTEC IN TULSA, OK. THEY FOUND RUST NOT ONLY ON THE SPINDLES, BUT THE DRIVESHAFT, AND CV AXLES. THEY PUT THE PICTURES ON A URL HTTP://2UN.ME/2IL56. I AM WORRIED THESE RUSTED PARTS WILL EVENTUALLY RUST ALL THE WAY AND CAUSE THE WHEELS TO COME OFF, CAUSING AN ACCIDENT IF LEFT UNTREATED.
Additional Notes:
BOUGHT A BRAND NEW 2018 FORD ESCAPE. TOOK IT BACK TO THE DEALER BECAUSE I FOUND THAT ALL THE SPINDLES WERE RUSTED. FORD SAID THIS IS NORMAL. BROUGHT IT TO AN INDEPENDENT MECHANIC-CARTEC IN TULSA, OK. THEY FOUND RUST NOT ONLY ON THE SPINDLES, BUT THE DRIVESHAFT, AND CV AXLES. THEY PUT THE PICTURES ON A URL HTTP://2UN.ME/2IL56. I AM WORRIED THESE RUSTED PARTS WILL EVENTUALLY RUST ALL THE WAY AND CAUSE THE WHEELS TO COME OFF, CAUSING AN ACCIDENT IF LEFT UNTREATED.
Mfg Campaign: 11088921
Recall Date: Apr 18, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V803000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V803000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V803000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 11062210
Recall Date: Jan 11, 2018
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