Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
FORD 2.0L ECOBOOST - COOLANT IN CYLINDERS, WHITE EXHAUST SMOKE AND ILLUMINATED MIL. PURCHASED 2018 2.0 TITANIUM FEB 2018. MARCH 2019, AT 29,000 MILES THE ENGINE FAILED , COOLANT IN CYLINDERS. WARRANTY WORK WAS PERFORMED UNDER TSB 19-2208 BY FORD DEALERSHIP. GREENWAY FORD ORLANDO. JUNE 2020 ,AT 62,000 MILES THE SAME REPAIRED ENGINE FAILED, COOLANT IN CYLINDERS. ENGINE TO BE REPAIRED UNDER TSB 19-2346 AT THE OWNER'S EXPENSE OF $8388 AT THE SAME FORD DEALERSHIP FORD KNOWS THERE ARE DESIGN DEFECTS IN THIS 2.0 ECOBOOST ENGINE. PROOF OF THAT IS THE SUPERSEDED TSB FROM JUST CHANGING THE CYLINDER HEAD ( TSB19-2208) TO CHANGING THE LONG BLOCK ( TSB 19-2346) . FORD DECLINED TWICE TO WARRANTY THE SECOND REPAIR AS THE VEHICLE WAS 2500 MILES OVER THE NEW CAR WARRANTY. ZERO SUPPORT. FORD WOULD NOT EVEN WARRANTY THE FIRST REPAIR WORK AFTER FAILING 14 MONTHS LATER.
Corrective Action:
FORD 2.0L ECOBOOST - COOLANT IN CYLINDERS, WHITE EXHAUST SMOKE AND ILLUMINATED MIL. PURCHASED 2018 2.0 TITANIUM FEB 2018. MARCH 2019, AT 29,000 MILES THE ENGINE FAILED , COOLANT IN CYLINDERS. WARRANTY WORK WAS PERFORMED UNDER TSB 19-2208 BY FORD DEALERSHIP. GREENWAY FORD ORLANDO. JUNE 2020 ,AT 62,000 MILES THE SAME REPAIRED ENGINE FAILED, COOLANT IN CYLINDERS. ENGINE TO BE REPAIRED UNDER TSB 19-2346 AT THE OWNER'S EXPENSE OF $8388 AT THE SAME FORD DEALERSHIP FORD KNOWS THERE ARE DESIGN DEFECTS IN THIS 2.0 ECOBOOST ENGINE. PROOF OF THAT IS THE SUPERSEDED TSB FROM JUST CHANGING THE CYLINDER HEAD ( TSB19-2208) TO CHANGING THE LONG BLOCK ( TSB 19-2346) . FORD DECLINED TWICE TO WARRANTY THE SECOND REPAIR AS THE VEHICLE WAS 2500 MILES OVER THE NEW CAR WARRANTY. ZERO SUPPORT. FORD WOULD NOT EVEN WARRANTY THE FIRST REPAIR WORK AFTER FAILING 14 MONTHS LATER.
Additional Notes:
FORD 2.0L ECOBOOST - COOLANT IN CYLINDERS, WHITE EXHAUST SMOKE AND ILLUMINATED MIL. PURCHASED 2018 2.0 TITANIUM FEB 2018. MARCH 2019, AT 29,000 MILES THE ENGINE FAILED , COOLANT IN CYLINDERS. WARRANTY WORK WAS PERFORMED UNDER TSB 19-2208 BY FORD DEALERSHIP. GREENWAY FORD ORLANDO. JUNE 2020 ,AT 62,000 MILES THE SAME REPAIRED ENGINE FAILED, COOLANT IN CYLINDERS. ENGINE TO BE REPAIRED UNDER TSB 19-2346 AT THE OWNER'S EXPENSE OF $8388 AT THE SAME FORD DEALERSHIP FORD KNOWS THERE ARE DESIGN DEFECTS IN THIS 2.0 ECOBOOST ENGINE. PROOF OF THAT IS THE SUPERSEDED TSB FROM JUST CHANGING THE CYLINDER HEAD ( TSB19-2208) TO CHANGING THE LONG BLOCK ( TSB 19-2346) . FORD DECLINED TWICE TO WARRANTY THE SECOND REPAIR AS THE VEHICLE WAS 2500 MILES OVER THE NEW CAR WARRANTY. ZERO SUPPORT. FORD WOULD NOT EVEN WARRANTY THE FIRST REPAIR WORK AFTER FAILING 14 MONTHS LATER.
Mfg Campaign: 11339514
Recall Date: Jul 15, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Corrective Action:
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Additional Notes:
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Mfg Campaign: 11331489
Recall Date: Jun 29, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Corrective Action:
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Additional Notes:
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Mfg Campaign: 11331489
Recall Date: Jun 29, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Corrective Action:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Additional Notes:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Mfg Campaign: 11331328
Recall Date: Jun 28, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Corrective Action:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Additional Notes:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Mfg Campaign: 11331328
Recall Date: Jun 28, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Corrective Action:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Additional Notes:
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Mfg Campaign: 11331328
Recall Date: Jun 28, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLANT IS LEAKING INTO THE CYLINDERS OF THIS 1.5L ENGINE AND THE BLOCK MUST BE REPLACED. *TR
Corrective Action:
COOLANT IS LEAKING INTO THE CYLINDERS OF THIS 1.5L ENGINE AND THE BLOCK MUST BE REPLACED. *TR
Additional Notes:
COOLANT IS LEAKING INTO THE CYLINDERS OF THIS 1.5L ENGINE AND THE BLOCK MUST BE REPLACED. *TR
Mfg Campaign: 11330932
Recall Date: Jun 25, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY ENGINE LIGHT WENT ON MAY 27,2020: WE TOOK IT TO THE DEALER MAY 28,2020. THEY HAD TO CHECK A PRESSURE READING AND WOULDN'T KNOW THE RESULTS UNTIL MAY 29; 2020. THIS CAR HAS 29,491 MILES AND WE BOUGHT IT NEW. ON MAY 29 WE WERE TOLD WE WOULD NEED A NEW ENGINE. THEY DID PROVIDE A LOANER AND DID NOT KNOW HOW LONG IT WOULD TAKE TO REPAIR. UPON PICK UP WE DROVE IT SEVERAL BLOCKS AND THE ENGINE LIGHT CAME ON AGAIN AND WE WERE TOLD IT WAS A 'SENSITIVE' CLAMP AND WE WOULD HAVE TO WATCH IT. *TR
Corrective Action:
MY ENGINE LIGHT WENT ON MAY 27,2020: WE TOOK IT TO THE DEALER MAY 28,2020. THEY HAD TO CHECK A PRESSURE READING AND WOULDN'T KNOW THE RESULTS UNTIL MAY 29; 2020. THIS CAR HAS 29,491 MILES AND WE BOUGHT IT NEW. ON MAY 29 WE WERE TOLD WE WOULD NEED A NEW ENGINE. THEY DID PROVIDE A LOANER AND DID NOT KNOW HOW LONG IT WOULD TAKE TO REPAIR. UPON PICK UP WE DROVE IT SEVERAL BLOCKS AND THE ENGINE LIGHT CAME ON AGAIN AND WE WERE TOLD IT WAS A 'SENSITIVE' CLAMP AND WE WOULD HAVE TO WATCH IT. *TR
Additional Notes:
MY ENGINE LIGHT WENT ON MAY 27,2020: WE TOOK IT TO THE DEALER MAY 28,2020. THEY HAD TO CHECK A PRESSURE READING AND WOULDN'T KNOW THE RESULTS UNTIL MAY 29; 2020. THIS CAR HAS 29,491 MILES AND WE BOUGHT IT NEW. ON MAY 29 WE WERE TOLD WE WOULD NEED A NEW ENGINE. THEY DID PROVIDE A LOANER AND DID NOT KNOW HOW LONG IT WOULD TAKE TO REPAIR. UPON PICK UP WE DROVE IT SEVERAL BLOCKS AND THE ENGINE LIGHT CAME ON AGAIN AND WE WERE TOLD IT WAS A 'SENSITIVE' CLAMP AND WE WOULD HAVE TO WATCH IT. *TR
Mfg Campaign: 11329821
Recall Date: Jun 20, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11328328
Recall Date: Jun 11, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11328328
Recall Date: Jun 11, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
OUR 2018 STARTED JERKING UPON DECELERATION AND AT ABOUT 40 MPH. I TOOK IT TO THE FORD DEALER FROM WHICH IT WAS PURCHASED, AS IT IS STILL UNDER WARRANTY. THERE WAS A TRANSMISSION PROBLEM. FORD AUTHORIZED ONLY A REPAIR. *TR WE ALSO OWN A 2014 FORD ESCAPE WHOSE TRANSMISSION QUIT WHILE OUR 2018 WAS IN THE GARAGE FOR SERVICE. IT IS MORE THAN COINCIDENCE THAT THEY BOTH HAVE THE EXACT SAME TRANSMISSION! THEY ARE FAULTY AND NEED RECALLED!
Corrective Action:
OUR 2018 STARTED JERKING UPON DECELERATION AND AT ABOUT 40 MPH. I TOOK IT TO THE FORD DEALER FROM WHICH IT WAS PURCHASED, AS IT IS STILL UNDER WARRANTY. THERE WAS A TRANSMISSION PROBLEM. FORD AUTHORIZED ONLY A REPAIR. *TR WE ALSO OWN A 2014 FORD ESCAPE WHOSE TRANSMISSION QUIT WHILE OUR 2018 WAS IN THE GARAGE FOR SERVICE. IT IS MORE THAN COINCIDENCE THAT THEY BOTH HAVE THE EXACT SAME TRANSMISSION! THEY ARE FAULTY AND NEED RECALLED!
Additional Notes:
OUR 2018 STARTED JERKING UPON DECELERATION AND AT ABOUT 40 MPH. I TOOK IT TO THE FORD DEALER FROM WHICH IT WAS PURCHASED, AS IT IS STILL UNDER WARRANTY. THERE WAS A TRANSMISSION PROBLEM. FORD AUTHORIZED ONLY A REPAIR. *TR WE ALSO OWN A 2014 FORD ESCAPE WHOSE TRANSMISSION QUIT WHILE OUR 2018 WAS IN THE GARAGE FOR SERVICE. IT IS MORE THAN COINCIDENCE THAT THEY BOTH HAVE THE EXACT SAME TRANSMISSION! THEY ARE FAULTY AND NEED RECALLED!
Mfg Campaign: 11328237
Recall Date: Jun 10, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
APPROX MAY 1ST MY CHECK ENGINE LIGHT CAME ON. I PROCEEDED TO THE NEAREST AUTO STORE AND CHECKED THE CODE. AT THAT TIME I PURCHASED AIR FILTERS AS WELL AND WENT HOME AND INSTALLED THE AIR FILTERS AND CHECKED ALL THE FLUIDS. LIGHT WENT OFF. MAY 15TH LIGHT COMES ON. I AM AN HOUR AWAY FROM THE DEALERSHIP SO I MAKE AN APPT TO BRING MY CAR TO THE LOCAL MECHANIC TO MAKE SURE AM SAFE TO DRIVE THIS AT ALL. BEFORE LEAVING MY HOUSE IN THE MAIL IS A LETTER FROM FORD STATING MY VEHICLE IS AT RISK OF HAVING COOLANT INTRUDE INTO THE ENGINE CYLINDER BORES. I CALL THE DEALERSHIP RIGHT THEN 5/15 AND GET A APPT FOR FIRST THING MONDAY AND AM TOLD THE ENGINE LIGHT IS NOT BLINKING YOUR FINE TO DRIVE. THAT EVENING MY HIGH TEMP LIGHT/PULL OVER LIGHT COMES ON. I WAIT AN HOUR AND GET HOME. THE NEXT MORNING I TRY TO START THE CAR AND CHECK AND SEE IF I CAN DRIVE IT OR WILL NEED A TOW TRUCK TO GET IT TO THE DEALERSHIP. HIGH TEMP LIGHT COMES ON AGAIN. I CHECK THE ENGINE AND FIND IN LESS THAN APPROX. 7 DAYS THE COOLANT IS EMPTY. I GET THE CAR TO THE MONDAY 8 AM APPT....FRIDAY THE 22ND THEY TELL ME YES THIS IS WHAT HAPPENED AND IT A KNOWN PROBLEM BUT IT WILL COST YOU 6K TO REPLACE THE SHORT BLOCK. IT IS NOW AT THE DEALERSHIP GETTING THE ENGINE REPLACED. I CALLED SEVERAL MECHANICS TO TRY AND GET QUOTES AND THEY SAID THEY WOULD NOT TOUCH THIS BECAUSE THEY ALL KNOW THIS IS A FORD PROBLEM WITH THIS ENGINE.*DT*JB
Corrective Action:
APPROX MAY 1ST MY CHECK ENGINE LIGHT CAME ON. I PROCEEDED TO THE NEAREST AUTO STORE AND CHECKED THE CODE. AT THAT TIME I PURCHASED AIR FILTERS AS WELL AND WENT HOME AND INSTALLED THE AIR FILTERS AND CHECKED ALL THE FLUIDS. LIGHT WENT OFF. MAY 15TH LIGHT COMES ON. I AM AN HOUR AWAY FROM THE DEALERSHIP SO I MAKE AN APPT TO BRING MY CAR TO THE LOCAL MECHANIC TO MAKE SURE AM SAFE TO DRIVE THIS AT ALL. BEFORE LEAVING MY HOUSE IN THE MAIL IS A LETTER FROM FORD STATING MY VEHICLE IS AT RISK OF HAVING COOLANT INTRUDE INTO THE ENGINE CYLINDER BORES. I CALL THE DEALERSHIP RIGHT THEN 5/15 AND GET A APPT FOR FIRST THING MONDAY AND AM TOLD THE ENGINE LIGHT IS NOT BLINKING YOUR FINE TO DRIVE. THAT EVENING MY HIGH TEMP LIGHT/PULL OVER LIGHT COMES ON. I WAIT AN HOUR AND GET HOME. THE NEXT MORNING I TRY TO START THE CAR AND CHECK AND SEE IF I CAN DRIVE IT OR WILL NEED A TOW TRUCK TO GET IT TO THE DEALERSHIP. HIGH TEMP LIGHT COMES ON AGAIN. I CHECK THE ENGINE AND FIND IN LESS THAN APPROX. 7 DAYS THE COOLANT IS EMPTY. I GET THE CAR TO THE MONDAY 8 AM APPT....FRIDAY THE 22ND THEY TELL ME YES THIS IS WHAT HAPPENED AND IT A KNOWN PROBLEM BUT IT WILL COST YOU 6K TO REPLACE THE SHORT BLOCK. IT IS NOW AT THE DEALERSHIP GETTING THE ENGINE REPLACED. I CALLED SEVERAL MECHANICS TO TRY AND GET QUOTES AND THEY SAID THEY WOULD NOT TOUCH THIS BECAUSE THEY ALL KNOW THIS IS A FORD PROBLEM WITH THIS ENGINE.*DT*JB
Additional Notes:
APPROX MAY 1ST MY CHECK ENGINE LIGHT CAME ON. I PROCEEDED TO THE NEAREST AUTO STORE AND CHECKED THE CODE. AT THAT TIME I PURCHASED AIR FILTERS AS WELL AND WENT HOME AND INSTALLED THE AIR FILTERS AND CHECKED ALL THE FLUIDS. LIGHT WENT OFF. MAY 15TH LIGHT COMES ON. I AM AN HOUR AWAY FROM THE DEALERSHIP SO I MAKE AN APPT TO BRING MY CAR TO THE LOCAL MECHANIC TO MAKE SURE AM SAFE TO DRIVE THIS AT ALL. BEFORE LEAVING MY HOUSE IN THE MAIL IS A LETTER FROM FORD STATING MY VEHICLE IS AT RISK OF HAVING COOLANT INTRUDE INTO THE ENGINE CYLINDER BORES. I CALL THE DEALERSHIP RIGHT THEN 5/15 AND GET A APPT FOR FIRST THING MONDAY AND AM TOLD THE ENGINE LIGHT IS NOT BLINKING YOUR FINE TO DRIVE. THAT EVENING MY HIGH TEMP LIGHT/PULL OVER LIGHT COMES ON. I WAIT AN HOUR AND GET HOME. THE NEXT MORNING I TRY TO START THE CAR AND CHECK AND SEE IF I CAN DRIVE IT OR WILL NEED A TOW TRUCK TO GET IT TO THE DEALERSHIP. HIGH TEMP LIGHT COMES ON AGAIN. I CHECK THE ENGINE AND FIND IN LESS THAN APPROX. 7 DAYS THE COOLANT IS EMPTY. I GET THE CAR TO THE MONDAY 8 AM APPT....FRIDAY THE 22ND THEY TELL ME YES THIS IS WHAT HAPPENED AND IT A KNOWN PROBLEM BUT IT WILL COST YOU 6K TO REPLACE THE SHORT BLOCK. IT IS NOW AT THE DEALERSHIP GETTING THE ENGINE REPLACED. I CALLED SEVERAL MECHANICS TO TRY AND GET QUOTES AND THEY SAID THEY WOULD NOT TOUCH THIS BECAUSE THEY ALL KNOW THIS IS A FORD PROBLEM WITH THIS ENGINE.*DT*JB
Mfg Campaign: 11326201
Recall Date: May 27, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ALL SCHEDULED MAINTENANCE COMPLETED FOR THE VEHICLE ON TIME, AND ALWAYS SERVICED AT A FORD SERVICE DEPARTMENT. ALL RECALLS COMPLETED. NO ACCIDENTS WITH THIS VEHICLE. HAD ISSUES WITH VIBRATIONS COMING FROM FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE ENTIRE VEHICLE TO SHAKE. THE ISSUE WAS RESOLVED UNDER WARRANTY BY A FORD SERVICE DEPARTMENT BY REPLACING THE HALF SHAFT. THREE MONTHS LATER, WHILE DRIVING ABOUT 30 MPH, I RECEIVED AN ALERT ON MY VEHICLE SAYING, "POWERTRAIN MALFUNCTION / REDUCED POWER" AND "MALFUNCTION INDICATOR LAMP - REGULATORY". THERE WAS NO WARNING PRIOR TO THIS INCIDENT. THE CAR DROVE FINE, AND I DID NOT HAVE ANY ISSUES.ON THE WAY TO GETTING THE VEHICLE TO BE INSPECTED AT THE SERVICE CENTER, THE CAR WOULD NOT GO OVER 70 MPH AND I COULD HEAR THE CAR RUNNING VERY LOUDLY (LIKE A ROARING SOUND). I GOT OFF OF THE HIGHWAY, AND TOOK CITY ROADS AS A PRECAUTION TO GET TO THE SERVICE CENTER. AT EVERY STOP LIGHT, THE VEHICLE WAS OBNOXIOUSLY LOUD. ONCE I MADE IT TO TAKE VEHICLE BACK TO THE FORD SERVICE CENTER, AND THEY ARE NOW SAYING THE TRANSMISSION ON THE VEHICLE NEEDS TO BE REPLACED. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I AM EXPECTED TO PAY FOR REPAIRS. THIS SEEMS TO BE A DEFECTIVE TRANSMISSION, AND FORD IS NOT WILLING TO HELP. THE VEHICLE DOES NOT EVEN HAVE 100K MILES. MY VEHICLE WAS NOT IN THE VEHICLES RECALLED FOR TRANSMISSION SERVICES. *TR
Corrective Action:
ALL SCHEDULED MAINTENANCE COMPLETED FOR THE VEHICLE ON TIME, AND ALWAYS SERVICED AT A FORD SERVICE DEPARTMENT. ALL RECALLS COMPLETED. NO ACCIDENTS WITH THIS VEHICLE. HAD ISSUES WITH VIBRATIONS COMING FROM FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE ENTIRE VEHICLE TO SHAKE. THE ISSUE WAS RESOLVED UNDER WARRANTY BY A FORD SERVICE DEPARTMENT BY REPLACING THE HALF SHAFT. THREE MONTHS LATER, WHILE DRIVING ABOUT 30 MPH, I RECEIVED AN ALERT ON MY VEHICLE SAYING, "POWERTRAIN MALFUNCTION / REDUCED POWER" AND "MALFUNCTION INDICATOR LAMP - REGULATORY". THERE WAS NO WARNING PRIOR TO THIS INCIDENT. THE CAR DROVE FINE, AND I DID NOT HAVE ANY ISSUES.ON THE WAY TO GETTING THE VEHICLE TO BE INSPECTED AT THE SERVICE CENTER, THE CAR WOULD NOT GO OVER 70 MPH AND I COULD HEAR THE CAR RUNNING VERY LOUDLY (LIKE A ROARING SOUND). I GOT OFF OF THE HIGHWAY, AND TOOK CITY ROADS AS A PRECAUTION TO GET TO THE SERVICE CENTER. AT EVERY STOP LIGHT, THE VEHICLE WAS OBNOXIOUSLY LOUD. ONCE I MADE IT TO TAKE VEHICLE BACK TO THE FORD SERVICE CENTER, AND THEY ARE NOW SAYING THE TRANSMISSION ON THE VEHICLE NEEDS TO BE REPLACED. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I AM EXPECTED TO PAY FOR REPAIRS. THIS SEEMS TO BE A DEFECTIVE TRANSMISSION, AND FORD IS NOT WILLING TO HELP. THE VEHICLE DOES NOT EVEN HAVE 100K MILES. MY VEHICLE WAS NOT IN THE VEHICLES RECALLED FOR TRANSMISSION SERVICES. *TR
Additional Notes:
ALL SCHEDULED MAINTENANCE COMPLETED FOR THE VEHICLE ON TIME, AND ALWAYS SERVICED AT A FORD SERVICE DEPARTMENT. ALL RECALLS COMPLETED. NO ACCIDENTS WITH THIS VEHICLE. HAD ISSUES WITH VIBRATIONS COMING FROM FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE ENTIRE VEHICLE TO SHAKE. THE ISSUE WAS RESOLVED UNDER WARRANTY BY A FORD SERVICE DEPARTMENT BY REPLACING THE HALF SHAFT. THREE MONTHS LATER, WHILE DRIVING ABOUT 30 MPH, I RECEIVED AN ALERT ON MY VEHICLE SAYING, "POWERTRAIN MALFUNCTION / REDUCED POWER" AND "MALFUNCTION INDICATOR LAMP - REGULATORY". THERE WAS NO WARNING PRIOR TO THIS INCIDENT. THE CAR DROVE FINE, AND I DID NOT HAVE ANY ISSUES.ON THE WAY TO GETTING THE VEHICLE TO BE INSPECTED AT THE SERVICE CENTER, THE CAR WOULD NOT GO OVER 70 MPH AND I COULD HEAR THE CAR RUNNING VERY LOUDLY (LIKE A ROARING SOUND). I GOT OFF OF THE HIGHWAY, AND TOOK CITY ROADS AS A PRECAUTION TO GET TO THE SERVICE CENTER. AT EVERY STOP LIGHT, THE VEHICLE WAS OBNOXIOUSLY LOUD. ONCE I MADE IT TO TAKE VEHICLE BACK TO THE FORD SERVICE CENTER, AND THEY ARE NOW SAYING THE TRANSMISSION ON THE VEHICLE NEEDS TO BE REPLACED. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I AM EXPECTED TO PAY FOR REPAIRS. THIS SEEMS TO BE A DEFECTIVE TRANSMISSION, AND FORD IS NOT WILLING TO HELP. THE VEHICLE DOES NOT EVEN HAVE 100K MILES. MY VEHICLE WAS NOT IN THE VEHICLES RECALLED FOR TRANSMISSION SERVICES. *TR
Mfg Campaign: 11324388
Recall Date: May 13, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MILEAGE 18,895. ENGINE WAS SHUDDERING AFTER STARTING MORNINGS AND THEN WHILE DRIVING SLOWLY IN REVERSE AND FORWARD. SHUDDERING SUBSIDED AFTER DRIVING A SHORT TIME AT LOW SPEED. THIS OCCURRED 2-3 TIMES. ONE WEEK LATER ENGINE LIGHT WENT ON, BROUGHT IMMEDIATELY TO DEALER. THEY KEPT THE CAR FOR 3 WEEKS. REPLACED V BELT AND CRANK PULLEY. ENGINE LIGHT CONCERN P0302, NO COOLANT IN JUG COOLANT ON #2 NEC TO PERFORM TSB 20-2100. REMOVED ENGINE, TORE DOWN, BUILT UP SHORT BLOCK PUT IN CAR, FLUIDS FILLED AND CHECKED, ROAD TEST OK. ADDITIONALLY, THEY DID AN AC REPAIR AS THE AC WAS BLOWING WARM. TO MY KNOWLEDGE THERE IS NO OFFICIAL RECALL FOR THIS ENGINE FAULT AS I WASN'T NOTIFIED, NOR FOUND EVIDENCE OF IT ON THE INTERNET, HOWEVER AT THE DEALER THEY SAID THERE WAS A RECALL. THE VEHICLE WAS REPAIRED UNDER WARRANTY AND AT NO COST TO ME. I WAS PROVIDED A FREE LOANER VEHICLE THE ENTIRE TIME.
Corrective Action:
MILEAGE 18,895. ENGINE WAS SHUDDERING AFTER STARTING MORNINGS AND THEN WHILE DRIVING SLOWLY IN REVERSE AND FORWARD. SHUDDERING SUBSIDED AFTER DRIVING A SHORT TIME AT LOW SPEED. THIS OCCURRED 2-3 TIMES. ONE WEEK LATER ENGINE LIGHT WENT ON, BROUGHT IMMEDIATELY TO DEALER. THEY KEPT THE CAR FOR 3 WEEKS. REPLACED V BELT AND CRANK PULLEY. ENGINE LIGHT CONCERN P0302, NO COOLANT IN JUG COOLANT ON #2 NEC TO PERFORM TSB 20-2100. REMOVED ENGINE, TORE DOWN, BUILT UP SHORT BLOCK PUT IN CAR, FLUIDS FILLED AND CHECKED, ROAD TEST OK. ADDITIONALLY, THEY DID AN AC REPAIR AS THE AC WAS BLOWING WARM. TO MY KNOWLEDGE THERE IS NO OFFICIAL RECALL FOR THIS ENGINE FAULT AS I WASN'T NOTIFIED, NOR FOUND EVIDENCE OF IT ON THE INTERNET, HOWEVER AT THE DEALER THEY SAID THERE WAS A RECALL. THE VEHICLE WAS REPAIRED UNDER WARRANTY AND AT NO COST TO ME. I WAS PROVIDED A FREE LOANER VEHICLE THE ENTIRE TIME.
Additional Notes:
MILEAGE 18,895. ENGINE WAS SHUDDERING AFTER STARTING MORNINGS AND THEN WHILE DRIVING SLOWLY IN REVERSE AND FORWARD. SHUDDERING SUBSIDED AFTER DRIVING A SHORT TIME AT LOW SPEED. THIS OCCURRED 2-3 TIMES. ONE WEEK LATER ENGINE LIGHT WENT ON, BROUGHT IMMEDIATELY TO DEALER. THEY KEPT THE CAR FOR 3 WEEKS. REPLACED V BELT AND CRANK PULLEY. ENGINE LIGHT CONCERN P0302, NO COOLANT IN JUG COOLANT ON #2 NEC TO PERFORM TSB 20-2100. REMOVED ENGINE, TORE DOWN, BUILT UP SHORT BLOCK PUT IN CAR, FLUIDS FILLED AND CHECKED, ROAD TEST OK. ADDITIONALLY, THEY DID AN AC REPAIR AS THE AC WAS BLOWING WARM. TO MY KNOWLEDGE THERE IS NO OFFICIAL RECALL FOR THIS ENGINE FAULT AS I WASN'T NOTIFIED, NOR FOUND EVIDENCE OF IT ON THE INTERNET, HOWEVER AT THE DEALER THEY SAID THERE WAS A RECALL. THE VEHICLE WAS REPAIRED UNDER WARRANTY AND AT NO COST TO ME. I WAS PROVIDED A FREE LOANER VEHICLE THE ENTIRE TIME.
Mfg Campaign: 11322007
Recall Date: Apr 23, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I RECEIVED NOTICE FROM FORD THAT IT MAY BE POSSIBLE FOR COOLANT TO INTRUDE INTO THE CYLINDER BORES. THEIR SOLUTION IS "CUSTOMER SATISFACTION PROGRAM 19B37," WHICH PRESCRIBES THE REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE. THE LETTER NOTES THAT IF I PAID FOR REPAIRS INVOLVING THE ENGINE BLOCK ASSEMBLY AND/OR HEAD GASKET BEFORE THE DATE OF THIS LETTER (JAN. 2020) I AM ENTITLED TO A REFUND. I HAVE NOT YET HAD A PROBLEM. MY CONCERN IS THAT THE ONLY WAY TO REDUCE STRESS ON THE CYLINDER HEAD IS TO REDUCE ENGINE HORSEPOWER/TORQUE. I PURCHASED THE 4 WHEEL DRIVE MODEL WITH TOWING PACKAGE. WON'T THE REDUCTION IN POWER INVALIDATE THE TOW RATING? THE DEALER TOLD ME THIS IS A "SAFETY RECALL." YOU HAVE NO RECORD OF FORD INITIATING A RECALL. CAN ANYONE ASSURE ME THAT IF I AUTHORIZE THE SOFTWARE MANIPULATION THAT I WILL STILL HAVE A REASONABLY SAFE VEHICLE CAPABLE OF TOWING 2000 POUNDS? OR, HAS FORD DECIDED NOT TO REPLACE THE DEFECTIVE PART AND PUT THE LIABILITY ON ME DRIVE AN UNSAFE VEHICLE AND SAVE THEM THE EXPENSE OF A RECALL? ALSO, IT SEEMS TO ME THAT CHANGING THE VEHICLE'S ORIGINAL SPECS WOULD ALTER THE VEHICLE'S FUEL MILEAGE AND EMISSIONS CERTIFICATIONS.
Corrective Action:
I RECEIVED NOTICE FROM FORD THAT IT MAY BE POSSIBLE FOR COOLANT TO INTRUDE INTO THE CYLINDER BORES. THEIR SOLUTION IS "CUSTOMER SATISFACTION PROGRAM 19B37," WHICH PRESCRIBES THE REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE. THE LETTER NOTES THAT IF I PAID FOR REPAIRS INVOLVING THE ENGINE BLOCK ASSEMBLY AND/OR HEAD GASKET BEFORE THE DATE OF THIS LETTER (JAN. 2020) I AM ENTITLED TO A REFUND. I HAVE NOT YET HAD A PROBLEM. MY CONCERN IS THAT THE ONLY WAY TO REDUCE STRESS ON THE CYLINDER HEAD IS TO REDUCE ENGINE HORSEPOWER/TORQUE. I PURCHASED THE 4 WHEEL DRIVE MODEL WITH TOWING PACKAGE. WON'T THE REDUCTION IN POWER INVALIDATE THE TOW RATING? THE DEALER TOLD ME THIS IS A "SAFETY RECALL." YOU HAVE NO RECORD OF FORD INITIATING A RECALL. CAN ANYONE ASSURE ME THAT IF I AUTHORIZE THE SOFTWARE MANIPULATION THAT I WILL STILL HAVE A REASONABLY SAFE VEHICLE CAPABLE OF TOWING 2000 POUNDS? OR, HAS FORD DECIDED NOT TO REPLACE THE DEFECTIVE PART AND PUT THE LIABILITY ON ME DRIVE AN UNSAFE VEHICLE AND SAVE THEM THE EXPENSE OF A RECALL? ALSO, IT SEEMS TO ME THAT CHANGING THE VEHICLE'S ORIGINAL SPECS WOULD ALTER THE VEHICLE'S FUEL MILEAGE AND EMISSIONS CERTIFICATIONS.
Additional Notes:
I RECEIVED NOTICE FROM FORD THAT IT MAY BE POSSIBLE FOR COOLANT TO INTRUDE INTO THE CYLINDER BORES. THEIR SOLUTION IS "CUSTOMER SATISFACTION PROGRAM 19B37," WHICH PRESCRIBES THE REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE. THE LETTER NOTES THAT IF I PAID FOR REPAIRS INVOLVING THE ENGINE BLOCK ASSEMBLY AND/OR HEAD GASKET BEFORE THE DATE OF THIS LETTER (JAN. 2020) I AM ENTITLED TO A REFUND. I HAVE NOT YET HAD A PROBLEM. MY CONCERN IS THAT THE ONLY WAY TO REDUCE STRESS ON THE CYLINDER HEAD IS TO REDUCE ENGINE HORSEPOWER/TORQUE. I PURCHASED THE 4 WHEEL DRIVE MODEL WITH TOWING PACKAGE. WON'T THE REDUCTION IN POWER INVALIDATE THE TOW RATING? THE DEALER TOLD ME THIS IS A "SAFETY RECALL." YOU HAVE NO RECORD OF FORD INITIATING A RECALL. CAN ANYONE ASSURE ME THAT IF I AUTHORIZE THE SOFTWARE MANIPULATION THAT I WILL STILL HAVE A REASONABLY SAFE VEHICLE CAPABLE OF TOWING 2000 POUNDS? OR, HAS FORD DECIDED NOT TO REPLACE THE DEFECTIVE PART AND PUT THE LIABILITY ON ME DRIVE AN UNSAFE VEHICLE AND SAVE THEM THE EXPENSE OF A RECALL? ALSO, IT SEEMS TO ME THAT CHANGING THE VEHICLE'S ORIGINAL SPECS WOULD ALTER THE VEHICLE'S FUEL MILEAGE AND EMISSIONS CERTIFICATIONS.
Mfg Campaign: 11319764
Recall Date: Mar 30, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I TOOK THE 2018 ESCAPE TO THE DEALERSHIP FOR REGULAR OIL CHANGE AND COOLANT CHECK AND ASKED THE DEALERSHIP TO FIND OUT WHY MY ENGINE LIGHT WAS ON. I WAS 223 MILE OVER MY 60,000 WARRANTEE. THE REPRESENTATIVE SAID THERE WAS ANTIFREEZE IN WITH MY PISTON AND THAT I NEEDED A NEW ENGINE. COME TO FIND OUT FROM THE MECHANIC, HE HAD 30 OTHER CARS IN FRONT OF ME TO WITH THE SAME PROBLEM. HE TOLD ME THAT I WOULD NEED TO CALL CUSTOMER SERVICE TO GET IT TAKEN CARE OF. HE ALSO TOLD ME THAT I NEED TO FILE A CLASS ACTION LAW SUIT AGAINST FORD IF THEY WOULDN'T HELP ME WITH THE 223 MILES OVER MY WARRANTEE IF THEY WONT HELP ME. I NEED THE CAR FOR WORK AND GETTING CHILDREN TO AND FROM SCHOOL. THEY SAID IT WOULD TAKE A MONTH TO GET IT FIXED. FORD IS WATCHING THIS PROBLEM BUT NEED TO MAKE GOOD OF THIS. FORD NEED TO MAKE A RECALL DUE TO ALL THE PROBLEMS WITH THIS MODEL. ALL THE REGULAR MAINTENANCE HAS BEEN THROUGH FORD DEALERSHIP.
Corrective Action:
I TOOK THE 2018 ESCAPE TO THE DEALERSHIP FOR REGULAR OIL CHANGE AND COOLANT CHECK AND ASKED THE DEALERSHIP TO FIND OUT WHY MY ENGINE LIGHT WAS ON. I WAS 223 MILE OVER MY 60,000 WARRANTEE. THE REPRESENTATIVE SAID THERE WAS ANTIFREEZE IN WITH MY PISTON AND THAT I NEEDED A NEW ENGINE. COME TO FIND OUT FROM THE MECHANIC, HE HAD 30 OTHER CARS IN FRONT OF ME TO WITH THE SAME PROBLEM. HE TOLD ME THAT I WOULD NEED TO CALL CUSTOMER SERVICE TO GET IT TAKEN CARE OF. HE ALSO TOLD ME THAT I NEED TO FILE A CLASS ACTION LAW SUIT AGAINST FORD IF THEY WOULDN'T HELP ME WITH THE 223 MILES OVER MY WARRANTEE IF THEY WONT HELP ME. I NEED THE CAR FOR WORK AND GETTING CHILDREN TO AND FROM SCHOOL. THEY SAID IT WOULD TAKE A MONTH TO GET IT FIXED. FORD IS WATCHING THIS PROBLEM BUT NEED TO MAKE GOOD OF THIS. FORD NEED TO MAKE A RECALL DUE TO ALL THE PROBLEMS WITH THIS MODEL. ALL THE REGULAR MAINTENANCE HAS BEEN THROUGH FORD DEALERSHIP.
Additional Notes:
I TOOK THE 2018 ESCAPE TO THE DEALERSHIP FOR REGULAR OIL CHANGE AND COOLANT CHECK AND ASKED THE DEALERSHIP TO FIND OUT WHY MY ENGINE LIGHT WAS ON. I WAS 223 MILE OVER MY 60,000 WARRANTEE. THE REPRESENTATIVE SAID THERE WAS ANTIFREEZE IN WITH MY PISTON AND THAT I NEEDED A NEW ENGINE. COME TO FIND OUT FROM THE MECHANIC, HE HAD 30 OTHER CARS IN FRONT OF ME TO WITH THE SAME PROBLEM. HE TOLD ME THAT I WOULD NEED TO CALL CUSTOMER SERVICE TO GET IT TAKEN CARE OF. HE ALSO TOLD ME THAT I NEED TO FILE A CLASS ACTION LAW SUIT AGAINST FORD IF THEY WOULDN'T HELP ME WITH THE 223 MILES OVER MY WARRANTEE IF THEY WONT HELP ME. I NEED THE CAR FOR WORK AND GETTING CHILDREN TO AND FROM SCHOOL. THEY SAID IT WOULD TAKE A MONTH TO GET IT FIXED. FORD IS WATCHING THIS PROBLEM BUT NEED TO MAKE GOOD OF THIS. FORD NEED TO MAKE A RECALL DUE TO ALL THE PROBLEMS WITH THIS MODEL. ALL THE REGULAR MAINTENANCE HAS BEEN THROUGH FORD DEALERSHIP.
Mfg Campaign: 11318667
Recall Date: Mar 19, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT WAS ON. TOOK RECALLED VEHICLE INTO COMPANY TO GET A NEW ENGINE REPLACED. THERE WAS A RECALL FOR COOLANT LEAKING INTO THE ENGINE. AFTER 2WEEKS I GOT THE VEHICLE BACK AND I KEPT SMELLING A STRONG BURNING ODOR SMELL COMING THROUGH THE VENTS. I IMMEDIATELY CALLED THE COMPANY TO RETURN THE VEHICLE FOR INSPECTION. AS OF RIGHT NOW, THEY STILL HAVE MY VEHICLE AS I'M DRIVING A RENTAL CAR.
Corrective Action:
CHECK ENGINE LIGHT WAS ON. TOOK RECALLED VEHICLE INTO COMPANY TO GET A NEW ENGINE REPLACED. THERE WAS A RECALL FOR COOLANT LEAKING INTO THE ENGINE. AFTER 2WEEKS I GOT THE VEHICLE BACK AND I KEPT SMELLING A STRONG BURNING ODOR SMELL COMING THROUGH THE VENTS. I IMMEDIATELY CALLED THE COMPANY TO RETURN THE VEHICLE FOR INSPECTION. AS OF RIGHT NOW, THEY STILL HAVE MY VEHICLE AS I'M DRIVING A RENTAL CAR.
Additional Notes:
CHECK ENGINE LIGHT WAS ON. TOOK RECALLED VEHICLE INTO COMPANY TO GET A NEW ENGINE REPLACED. THERE WAS A RECALL FOR COOLANT LEAKING INTO THE ENGINE. AFTER 2WEEKS I GOT THE VEHICLE BACK AND I KEPT SMELLING A STRONG BURNING ODOR SMELL COMING THROUGH THE VENTS. I IMMEDIATELY CALLED THE COMPANY TO RETURN THE VEHICLE FOR INSPECTION. AS OF RIGHT NOW, THEY STILL HAVE MY VEHICLE AS I'M DRIVING A RENTAL CAR.
Mfg Campaign: 11315897
Recall Date: Mar 3, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THROTTLE ACTUATOR STUCK ISSUE. VEHICLE STARTED SHAKING WHILE IN MOTION AND STALLED, THE VEHICLE SHUT DOWN AND WOULD NOT START. CHECK ENGINE LIGHT CAME ON.
Corrective Action:
THROTTLE ACTUATOR STUCK ISSUE. VEHICLE STARTED SHAKING WHILE IN MOTION AND STALLED, THE VEHICLE SHUT DOWN AND WOULD NOT START. CHECK ENGINE LIGHT CAME ON.
Additional Notes:
THROTTLE ACTUATOR STUCK ISSUE. VEHICLE STARTED SHAKING WHILE IN MOTION AND STALLED, THE VEHICLE SHUT DOWN AND WOULD NOT START. CHECK ENGINE LIGHT CAME ON.
Mfg Campaign: 11312176
Recall Date: Feb 28, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Corrective Action:
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Additional Notes:
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Mfg Campaign: 11307471
Recall Date: Feb 6, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Corrective Action:
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Additional Notes:
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Mfg Campaign: 11307471
Recall Date: Feb 6, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury