Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER 1.5 YEAR OWNERSHIP OF NEW 2019 SUBARU OUTBACK, NOW HAS 17,000 MILES, BATTERY DIED. CAR STARTED FINE IN THE MORNING, DROVE TO RESTAURANT FOR BREAKFAST, CAME OUT AFTER EATING, CAR DIDN'T START. CALLED SUBARU FOR JUMP START. THE FOLLOWING DAY, TOOK CAR TO SUBARU DEALER; BATTERY TESTED NORMAL.
Corrective Action:
AFTER 1.5 YEAR OWNERSHIP OF NEW 2019 SUBARU OUTBACK, NOW HAS 17,000 MILES, BATTERY DIED. CAR STARTED FINE IN THE MORNING, DROVE TO RESTAURANT FOR BREAKFAST, CAME OUT AFTER EATING, CAR DIDN'T START. CALLED SUBARU FOR JUMP START. THE FOLLOWING DAY, TOOK CAR TO SUBARU DEALER; BATTERY TESTED NORMAL.
Additional Notes:
AFTER 1.5 YEAR OWNERSHIP OF NEW 2019 SUBARU OUTBACK, NOW HAS 17,000 MILES, BATTERY DIED. CAR STARTED FINE IN THE MORNING, DROVE TO RESTAURANT FOR BREAKFAST, CAME OUT AFTER EATING, CAR DIDN'T START. CALLED SUBARU FOR JUMP START. THE FOLLOWING DAY, TOOK CAR TO SUBARU DEALER; BATTERY TESTED NORMAL.
Mfg Campaign: 11375935
Recall Date: Nov 23, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.
Mfg Campaign: 11375186
Recall Date: Nov 18, 2020
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.
Mfg Campaign: 11375186
Recall Date: Nov 18, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE BATTERY DRAINED, CAUSING THE ELECTRICAL SYSTEM TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT TIMES. ROADSIDE ASSISTANCE WAS CALLED OUT TO JUMP START THE VEHICLE. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO ENTER THE VEHICLE WHEN THE BATTERY WAS DRAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME. GRAND JUNCTION SUBARU (651 MARKET ST, GRAND JUNCTION, CO 81505, 970-208-0110) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE BATTERY WAS REPLACED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,013.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE BATTERY DRAINED, CAUSING THE ELECTRICAL SYSTEM TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT TIMES. ROADSIDE ASSISTANCE WAS CALLED OUT TO JUMP START THE VEHICLE. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO ENTER THE VEHICLE WHEN THE BATTERY WAS DRAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME. GRAND JUNCTION SUBARU (651 MARKET ST, GRAND JUNCTION, CO 81505, 970-208-0110) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE BATTERY WAS REPLACED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,013.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE BATTERY DRAINED, CAUSING THE ELECTRICAL SYSTEM TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT TIMES. ROADSIDE ASSISTANCE WAS CALLED OUT TO JUMP START THE VEHICLE. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO ENTER THE VEHICLE WHEN THE BATTERY WAS DRAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME. GRAND JUNCTION SUBARU (651 MARKET ST, GRAND JUNCTION, CO 81505, 970-208-0110) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE BATTERY WAS REPLACED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,013.
Mfg Campaign: 11375078
Recall Date: Nov 17, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Corrective Action:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Additional Notes:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Mfg Campaign: 11374689
Recall Date: Nov 14, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Corrective Action:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Additional Notes:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Mfg Campaign: 11374689
Recall Date: Nov 14, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Corrective Action:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Additional Notes:
UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."
Mfg Campaign: 11374689
Recall Date: Nov 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAD BATTERY PROBLEM. HAVING THE BATTERY GO DEAD IN A PARKING LOT, HAD TO HAVE IT JUMP STARTED TO GET HOME.HAD THE BATTERY REPLACED AFTER A FEW MORE CASES OF SLOW STARTING, BATTERY WAS REPLACE BY DEALER. HAD TO JUMP START THE NEW BATTERY IN GARAGE TWO MORE TIME IN THE PART WEEK. HAD TO BUY A BATTERY STARTER BOX TO CARRY IN THE CAR TO BE SURE I CAN GET HOME IF I DRIVE THIS CAR.
Corrective Action:
DEAD BATTERY PROBLEM. HAVING THE BATTERY GO DEAD IN A PARKING LOT, HAD TO HAVE IT JUMP STARTED TO GET HOME.HAD THE BATTERY REPLACED AFTER A FEW MORE CASES OF SLOW STARTING, BATTERY WAS REPLACE BY DEALER. HAD TO JUMP START THE NEW BATTERY IN GARAGE TWO MORE TIME IN THE PART WEEK. HAD TO BUY A BATTERY STARTER BOX TO CARRY IN THE CAR TO BE SURE I CAN GET HOME IF I DRIVE THIS CAR.
Additional Notes:
DEAD BATTERY PROBLEM. HAVING THE BATTERY GO DEAD IN A PARKING LOT, HAD TO HAVE IT JUMP STARTED TO GET HOME.HAD THE BATTERY REPLACED AFTER A FEW MORE CASES OF SLOW STARTING, BATTERY WAS REPLACE BY DEALER. HAD TO JUMP START THE NEW BATTERY IN GARAGE TWO MORE TIME IN THE PART WEEK. HAD TO BUY A BATTERY STARTER BOX TO CARRY IN THE CAR TO BE SURE I CAN GET HOME IF I DRIVE THIS CAR.
Mfg Campaign: 11372987
Recall Date: Nov 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE INSURANCE PROVIDER SCHEDULED THE REPLACEMENT OF THE WINDSHIELD WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE INSURANCE PROVIDER SCHEDULED THE REPLACEMENT OF THE WINDSHIELD WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE INSURANCE PROVIDER SCHEDULED THE REPLACEMENT OF THE WINDSHIELD WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Mfg Campaign: 11372999
Recall Date: Nov 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED ON THE PASSENGER SIDE WITH NO EXPLANATION OR IMPACT LEAVING AN 8" LONG CRACK AND NOTHING HIT THE WINDSHIELD TO CAUSE THIS TO HAPPEN.
Corrective Action:
THE WINDSHIELD CRACKED ON THE PASSENGER SIDE WITH NO EXPLANATION OR IMPACT LEAVING AN 8" LONG CRACK AND NOTHING HIT THE WINDSHIELD TO CAUSE THIS TO HAPPEN.
Additional Notes:
THE WINDSHIELD CRACKED ON THE PASSENGER SIDE WITH NO EXPLANATION OR IMPACT LEAVING AN 8" LONG CRACK AND NOTHING HIT THE WINDSHIELD TO CAUSE THIS TO HAPPEN.
Mfg Campaign: 11366609
Recall Date: Oct 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WHEN SHE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD CRACK SPONTANEOUSLY FROM THE DRIVER SIDE TO THE CENTER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHILSON SUBARU LOCATED AT 3443 WI-93 TRUNK, EAU CLAIRE, WI 54701, (715) 834-0701, AND THE WINDSHIELD WAS REPLACED BY THE INSURANCE PROVIDER. THE CONTACT STATED SHE HAD EXPERIENCED THE SAME FAILURE THREE TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WHEN SHE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD CRACK SPONTANEOUSLY FROM THE DRIVER SIDE TO THE CENTER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHILSON SUBARU LOCATED AT 3443 WI-93 TRUNK, EAU CLAIRE, WI 54701, (715) 834-0701, AND THE WINDSHIELD WAS REPLACED BY THE INSURANCE PROVIDER. THE CONTACT STATED SHE HAD EXPERIENCED THE SAME FAILURE THREE TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WHEN SHE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD CRACK SPONTANEOUSLY FROM THE DRIVER SIDE TO THE CENTER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHILSON SUBARU LOCATED AT 3443 WI-93 TRUNK, EAU CLAIRE, WI 54701, (715) 834-0701, AND THE WINDSHIELD WAS REPLACED BY THE INSURANCE PROVIDER. THE CONTACT STATED SHE HAD EXPERIENCED THE SAME FAILURE THREE TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Mfg Campaign: 11366531
Recall Date: Oct 26, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINS AND IS DEAD AFTER A COUPLE OF DAYS IF NOT STARTED OR DRIVEN
Corrective Action:
BATTERY DRAINS AND IS DEAD AFTER A COUPLE OF DAYS IF NOT STARTED OR DRIVEN
Additional Notes:
BATTERY DRAINS AND IS DEAD AFTER A COUPLE OF DAYS IF NOT STARTED OR DRIVEN
Mfg Campaign: 11365189
Recall Date: Oct 19, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY DIED WITHOUT WARNING ON SEPTEMBER 17. THE CAR WAS JUMPED AND BROUGHT TO DEALER. DEALER SAID TESTED BATTERY AND FOUND TO BE 477 CCA. DID NOT REPLACE BATTERY. THEN ON OCTOBER 16TH THE BATTERY DIED AGAIN. THIS TIME CORROSION AND LEAK FOUND ON POSITIVE PART OF BATTERY. TOOK TO THE SAME DEALER, TOLD BATTERY WAS INDEED BAD AND REPLACED BATTERY. THERE IS NO WARNING OF LOW VOLTAGE IN BATTERY.
Corrective Action:
THE BATTERY DIED WITHOUT WARNING ON SEPTEMBER 17. THE CAR WAS JUMPED AND BROUGHT TO DEALER. DEALER SAID TESTED BATTERY AND FOUND TO BE 477 CCA. DID NOT REPLACE BATTERY. THEN ON OCTOBER 16TH THE BATTERY DIED AGAIN. THIS TIME CORROSION AND LEAK FOUND ON POSITIVE PART OF BATTERY. TOOK TO THE SAME DEALER, TOLD BATTERY WAS INDEED BAD AND REPLACED BATTERY. THERE IS NO WARNING OF LOW VOLTAGE IN BATTERY.
Additional Notes:
THE BATTERY DIED WITHOUT WARNING ON SEPTEMBER 17. THE CAR WAS JUMPED AND BROUGHT TO DEALER. DEALER SAID TESTED BATTERY AND FOUND TO BE 477 CCA. DID NOT REPLACE BATTERY. THEN ON OCTOBER 16TH THE BATTERY DIED AGAIN. THIS TIME CORROSION AND LEAK FOUND ON POSITIVE PART OF BATTERY. TOOK TO THE SAME DEALER, TOLD BATTERY WAS INDEED BAD AND REPLACED BATTERY. THERE IS NO WARNING OF LOW VOLTAGE IN BATTERY.
Mfg Campaign: 11365174
Recall Date: Oct 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN STOPPED AT AN INTERSECTION ON 9/27/2020, THE WINDSHIELD SPONTANEOUSLY CRACKED. NEITHER MY WIFE NOR I SAW ANYTHING PHYSICALLY STRIKE THE GLASS.
Corrective Action:
WHEN STOPPED AT AN INTERSECTION ON 9/27/2020, THE WINDSHIELD SPONTANEOUSLY CRACKED. NEITHER MY WIFE NOR I SAW ANYTHING PHYSICALLY STRIKE THE GLASS.
Additional Notes:
WHEN STOPPED AT AN INTERSECTION ON 9/27/2020, THE WINDSHIELD SPONTANEOUSLY CRACKED. NEITHER MY WIFE NOR I SAW ANYTHING PHYSICALLY STRIKE THE GLASS.
Mfg Campaign: 11363917
Recall Date: Oct 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD TO REPLACE 2 WINDSHIELDS IN 6 MOS. I HAVE NEVER EXPERIENCED THIS MANY DAMAGED WINDSHIELDS. THE OFFENDING INCIDENTS BOTH TOOK PLACE ON THE HIGHWAY.
Corrective Action:
I HAVE HAD TO REPLACE 2 WINDSHIELDS IN 6 MOS. I HAVE NEVER EXPERIENCED THIS MANY DAMAGED WINDSHIELDS. THE OFFENDING INCIDENTS BOTH TOOK PLACE ON THE HIGHWAY.
Additional Notes:
I HAVE HAD TO REPLACE 2 WINDSHIELDS IN 6 MOS. I HAVE NEVER EXPERIENCED THIS MANY DAMAGED WINDSHIELDS. THE OFFENDING INCIDENTS BOTH TOOK PLACE ON THE HIGHWAY.
Mfg Campaign: 11364003
Recall Date: Oct 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 45 MPH, A PEBBLE HIT THE FRONT WINDSHIELD AND CRACKED ABOUT 10 INCHES OF THE PASSENGER SIDE GLASS. THE CONTACT FELT THAT THE MATERIAL OF THE WINDSHIELD WAS NOT SAFE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A QUOTE FOR GLASS REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 45 MPH, A PEBBLE HIT THE FRONT WINDSHIELD AND CRACKED ABOUT 10 INCHES OF THE PASSENGER SIDE GLASS. THE CONTACT FELT THAT THE MATERIAL OF THE WINDSHIELD WAS NOT SAFE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A QUOTE FOR GLASS REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 45 MPH, A PEBBLE HIT THE FRONT WINDSHIELD AND CRACKED ABOUT 10 INCHES OF THE PASSENGER SIDE GLASS. THE CONTACT FELT THAT THE MATERIAL OF THE WINDSHIELD WAS NOT SAFE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A QUOTE FOR GLASS REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.
Mfg Campaign: 11363555
Recall Date: Oct 9, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SECOND TIME BATTERY WAS DRAINED. ALTERNATOR IS OK. IT IS DRIVEN EVERY WEEK INCLUDING HIGHWAY MILES. DEALERSHIP SAYS THERE ARE NO ISSUES WITH THE CAR. IT HAD BEEN PARKED IN DRIVEWAY 1 1/2 DAYS. PREVIOUSLY HAD A PROBLEM WITH RADIO CHANGING VOLUME BY IT SELF AND HORN HONKING WITHOUT TOUCHING THE CENTER OF DRIVING WHEEL.
Corrective Action:
SECOND TIME BATTERY WAS DRAINED. ALTERNATOR IS OK. IT IS DRIVEN EVERY WEEK INCLUDING HIGHWAY MILES. DEALERSHIP SAYS THERE ARE NO ISSUES WITH THE CAR. IT HAD BEEN PARKED IN DRIVEWAY 1 1/2 DAYS. PREVIOUSLY HAD A PROBLEM WITH RADIO CHANGING VOLUME BY IT SELF AND HORN HONKING WITHOUT TOUCHING THE CENTER OF DRIVING WHEEL.
Additional Notes:
SECOND TIME BATTERY WAS DRAINED. ALTERNATOR IS OK. IT IS DRIVEN EVERY WEEK INCLUDING HIGHWAY MILES. DEALERSHIP SAYS THERE ARE NO ISSUES WITH THE CAR. IT HAD BEEN PARKED IN DRIVEWAY 1 1/2 DAYS. PREVIOUSLY HAD A PROBLEM WITH RADIO CHANGING VOLUME BY IT SELF AND HORN HONKING WITHOUT TOUCHING THE CENTER OF DRIVING WHEEL.
Mfg Campaign: 11362918
Recall Date: Oct 5, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE BATTERY WITH MY VOLTMETER INDICATED ONLY 4 VOLTS REMAINING. THIS IS AFTER JUST SITTING IN OUR DRIVEWAY FOR THE PAST THREE WEEKS NOT USING THE CAR AT ALL. EITHER THE BATTERY IS FAULTY OR SOMETHING IN THE ELECTRICAL SYSTEM IS SLOWLY DRAINING THE BATTERY.
Corrective Action:
THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE BATTERY WITH MY VOLTMETER INDICATED ONLY 4 VOLTS REMAINING. THIS IS AFTER JUST SITTING IN OUR DRIVEWAY FOR THE PAST THREE WEEKS NOT USING THE CAR AT ALL. EITHER THE BATTERY IS FAULTY OR SOMETHING IN THE ELECTRICAL SYSTEM IS SLOWLY DRAINING THE BATTERY.
Additional Notes:
THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE BATTERY WITH MY VOLTMETER INDICATED ONLY 4 VOLTS REMAINING. THIS IS AFTER JUST SITTING IN OUR DRIVEWAY FOR THE PAST THREE WEEKS NOT USING THE CAR AT ALL. EITHER THE BATTERY IS FAULTY OR SOMETHING IN THE ELECTRICAL SYSTEM IS SLOWLY DRAINING THE BATTERY.
Mfg Campaign: 11362299
Recall Date: Oct 1, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED MY 2019 SUBARU OUTBACK ON NOVEMBER 23, 2019. ON FEBRUARY 15, 2020 ON A COLD WINTER MORNING I WAS DRIVIING TO WORK AND TURNED ON THE DEFROST TO HIGH AND THE WINDSHIELD JUST CRACKED. CURRENTLY, THE CRACK HAS TRAVELED FROM END TO END ON THE WINDSHIELD. THE COST TO REPLACE IT IS AROUND $ 800. I FEEL THAT SUBARU NEEDS TO TAKE RESPONSIBILITY BECAUSE THIS ISSUE IS OCCURRING WAY TOO OFTEN. IT SEEMS THAT THE WINDSHIELDS ARE TOO THIN. MY VEHICLE IS EQUIPPED WITH THE EYESIGHT SYSTEM.
Corrective Action:
I PURCHASED MY 2019 SUBARU OUTBACK ON NOVEMBER 23, 2019. ON FEBRUARY 15, 2020 ON A COLD WINTER MORNING I WAS DRIVIING TO WORK AND TURNED ON THE DEFROST TO HIGH AND THE WINDSHIELD JUST CRACKED. CURRENTLY, THE CRACK HAS TRAVELED FROM END TO END ON THE WINDSHIELD. THE COST TO REPLACE IT IS AROUND $ 800. I FEEL THAT SUBARU NEEDS TO TAKE RESPONSIBILITY BECAUSE THIS ISSUE IS OCCURRING WAY TOO OFTEN. IT SEEMS THAT THE WINDSHIELDS ARE TOO THIN. MY VEHICLE IS EQUIPPED WITH THE EYESIGHT SYSTEM.
Additional Notes:
I PURCHASED MY 2019 SUBARU OUTBACK ON NOVEMBER 23, 2019. ON FEBRUARY 15, 2020 ON A COLD WINTER MORNING I WAS DRIVIING TO WORK AND TURNED ON THE DEFROST TO HIGH AND THE WINDSHIELD JUST CRACKED. CURRENTLY, THE CRACK HAS TRAVELED FROM END TO END ON THE WINDSHIELD. THE COST TO REPLACE IT IS AROUND $ 800. I FEEL THAT SUBARU NEEDS TO TAKE RESPONSIBILITY BECAUSE THIS ISSUE IS OCCURRING WAY TOO OFTEN. IT SEEMS THAT THE WINDSHIELDS ARE TOO THIN. MY VEHICLE IS EQUIPPED WITH THE EYESIGHT SYSTEM.
Mfg Campaign: 11362033
Recall Date: Sep 30, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT THE CAR IN JULY 2019 THE TOURING MODEL IN MAY THE CAR WAS DEAD A TOW COMPANY CAME GOT IT STARTED. THE NEXT DAY DEAD AGAIN THIS TIME IT WAS TOWED TO THE DEALER. I'D HEARD FROM THE TOW GUY A CLASS ACTION SUIT ABOUT THE BATTERY. NOW SEPTEMBER 25 ALL BACKED TO GO FOR A WEEKEND EVENT WITH DOG, DEAD. WE UNPACKED LOADED A DIFFERENT CAR. SUBARU IS SAYING THEY NO NOTHING ABOUT IT AND IT'S PROBABLY MY DRIVING HABITS. THEY ASSUME I DON'T DRIVE MUCH IT'S NOW GOT 17K ON IT. I'M GOING TO BE TRAVELING ALL OVER WITH MY DOG TO SOME AREAS THAT ARE REMOTE. EVERYONE IS LEARNING OF THE ISSUE AN NOW I CAN'T SELL IT IN GOOD FAITH AND IT'S WORTHLESS TO TRADE. EACH TIME IT'S DIED IT'S BEEN IN THE GARAGE.
Corrective Action:
I BOUGHT THE CAR IN JULY 2019 THE TOURING MODEL IN MAY THE CAR WAS DEAD A TOW COMPANY CAME GOT IT STARTED. THE NEXT DAY DEAD AGAIN THIS TIME IT WAS TOWED TO THE DEALER. I'D HEARD FROM THE TOW GUY A CLASS ACTION SUIT ABOUT THE BATTERY. NOW SEPTEMBER 25 ALL BACKED TO GO FOR A WEEKEND EVENT WITH DOG, DEAD. WE UNPACKED LOADED A DIFFERENT CAR. SUBARU IS SAYING THEY NO NOTHING ABOUT IT AND IT'S PROBABLY MY DRIVING HABITS. THEY ASSUME I DON'T DRIVE MUCH IT'S NOW GOT 17K ON IT. I'M GOING TO BE TRAVELING ALL OVER WITH MY DOG TO SOME AREAS THAT ARE REMOTE. EVERYONE IS LEARNING OF THE ISSUE AN NOW I CAN'T SELL IT IN GOOD FAITH AND IT'S WORTHLESS TO TRADE. EACH TIME IT'S DIED IT'S BEEN IN THE GARAGE.
Additional Notes:
I BOUGHT THE CAR IN JULY 2019 THE TOURING MODEL IN MAY THE CAR WAS DEAD A TOW COMPANY CAME GOT IT STARTED. THE NEXT DAY DEAD AGAIN THIS TIME IT WAS TOWED TO THE DEALER. I'D HEARD FROM THE TOW GUY A CLASS ACTION SUIT ABOUT THE BATTERY. NOW SEPTEMBER 25 ALL BACKED TO GO FOR A WEEKEND EVENT WITH DOG, DEAD. WE UNPACKED LOADED A DIFFERENT CAR. SUBARU IS SAYING THEY NO NOTHING ABOUT IT AND IT'S PROBABLY MY DRIVING HABITS. THEY ASSUME I DON'T DRIVE MUCH IT'S NOW GOT 17K ON IT. I'M GOING TO BE TRAVELING ALL OVER WITH MY DOG TO SOME AREAS THAT ARE REMOTE. EVERYONE IS LEARNING OF THE ISSUE AN NOW I CAN'T SELL IT IN GOOD FAITH AND IT'S WORTHLESS TO TRADE. EACH TIME IT'S DIED IT'S BEEN IN THE GARAGE.
Mfg Campaign: 11361719
Recall Date: Sep 29, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury