Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Corrective Action:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Additional Notes:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Mfg Campaign: 11321377
Recall Date: Apr 17, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Corrective Action:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Additional Notes:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Mfg Campaign: 11321377
Recall Date: Apr 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON THE STREET, NOT FREEWAY. VERY CLEAN ROAD AND MY WINDSHIELD CRACKED WITHOUT ME NOTICING IT HAPPEN OR HEARING ANY OBJECT TOUCH MY WINDSHIELD. I HAD MUSIC VERY LOW, YET EHARD NO ROCK. WAS GOING ABOUT 35 MILES.
Corrective Action:
I WAS DRIVING ON THE STREET, NOT FREEWAY. VERY CLEAN ROAD AND MY WINDSHIELD CRACKED WITHOUT ME NOTICING IT HAPPEN OR HEARING ANY OBJECT TOUCH MY WINDSHIELD. I HAD MUSIC VERY LOW, YET EHARD NO ROCK. WAS GOING ABOUT 35 MILES.
Additional Notes:
I WAS DRIVING ON THE STREET, NOT FREEWAY. VERY CLEAN ROAD AND MY WINDSHIELD CRACKED WITHOUT ME NOTICING IT HAPPEN OR HEARING ANY OBJECT TOUCH MY WINDSHIELD. I HAD MUSIC VERY LOW, YET EHARD NO ROCK. WAS GOING ABOUT 35 MILES.
Mfg Campaign: 11320905
Recall Date: Apr 12, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAND NEW 2019 SUBARU OUTBACK EXPERIENCES REPEATED PARASITIC BATTERY DRAIN LEAVING MY STRANDED WHILE TRAVELING. SUBARU ROADSIDE ASSISTANCE STATES THAT THERE IS MOST LIKELY AN ELECTRICAL ISSUE WITH THE REAR HATCH BUT SUBARU REFUSES TO ACKNOWLEDGE THE ISSUE. I HAVE BEEN STRANDED 5 TIMES INCLUDING ONCE IN A REMOTE PART OF CANADA.
Corrective Action:
BRAND NEW 2019 SUBARU OUTBACK EXPERIENCES REPEATED PARASITIC BATTERY DRAIN LEAVING MY STRANDED WHILE TRAVELING. SUBARU ROADSIDE ASSISTANCE STATES THAT THERE IS MOST LIKELY AN ELECTRICAL ISSUE WITH THE REAR HATCH BUT SUBARU REFUSES TO ACKNOWLEDGE THE ISSUE. I HAVE BEEN STRANDED 5 TIMES INCLUDING ONCE IN A REMOTE PART OF CANADA.
Additional Notes:
BRAND NEW 2019 SUBARU OUTBACK EXPERIENCES REPEATED PARASITIC BATTERY DRAIN LEAVING MY STRANDED WHILE TRAVELING. SUBARU ROADSIDE ASSISTANCE STATES THAT THERE IS MOST LIKELY AN ELECTRICAL ISSUE WITH THE REAR HATCH BUT SUBARU REFUSES TO ACKNOWLEDGE THE ISSUE. I HAVE BEEN STRANDED 5 TIMES INCLUDING ONCE IN A REMOTE PART OF CANADA.
Mfg Campaign: 11320091
Recall Date: Apr 2, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP
Corrective Action:
I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP
Additional Notes:
I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP
Mfg Campaign: 11319983
Recall Date: Apr 1, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP
Corrective Action:
I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP
Additional Notes:
I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP
Mfg Campaign: 11319983
Recall Date: Apr 1, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Mfg Campaign: 11319860
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Mfg Campaign: 11319860
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ONE MONTH AFTER PURCHASING THE VEHICLE IN EARLY 2019, A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE HIGHWAY. 1-2 DAYS LATER THE CRACK GREW LARGE AND THE ENTIRE GLASS NEEDED TO BE REPLACED. RECENTLY THE WINDSHIELD WAS DAMAGED AGAIN WITH A SMALL ROCK WHILE DRIVING ON THE HIGHWAY, AND I'M AFRAID I'LL NEED TO REPLACE THE WINDSHIELD AGAIN. SUBARU FAILED TO DISCLOSE MATERIAL FACTS AND A SAFETY CONCERN WHEN I PURCHASED THE VEHICLE ABOUT THE WEAK WINDSHIELD.
Corrective Action:
ONE MONTH AFTER PURCHASING THE VEHICLE IN EARLY 2019, A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE HIGHWAY. 1-2 DAYS LATER THE CRACK GREW LARGE AND THE ENTIRE GLASS NEEDED TO BE REPLACED. RECENTLY THE WINDSHIELD WAS DAMAGED AGAIN WITH A SMALL ROCK WHILE DRIVING ON THE HIGHWAY, AND I'M AFRAID I'LL NEED TO REPLACE THE WINDSHIELD AGAIN. SUBARU FAILED TO DISCLOSE MATERIAL FACTS AND A SAFETY CONCERN WHEN I PURCHASED THE VEHICLE ABOUT THE WEAK WINDSHIELD.
Additional Notes:
ONE MONTH AFTER PURCHASING THE VEHICLE IN EARLY 2019, A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE HIGHWAY. 1-2 DAYS LATER THE CRACK GREW LARGE AND THE ENTIRE GLASS NEEDED TO BE REPLACED. RECENTLY THE WINDSHIELD WAS DAMAGED AGAIN WITH A SMALL ROCK WHILE DRIVING ON THE HIGHWAY, AND I'M AFRAID I'LL NEED TO REPLACE THE WINDSHIELD AGAIN. SUBARU FAILED TO DISCLOSE MATERIAL FACTS AND A SAFETY CONCERN WHEN I PURCHASED THE VEHICLE ABOUT THE WEAK WINDSHIELD.
Mfg Campaign: 11319229
Recall Date: Mar 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON A HIGHWAY I'M JANUARY WITH FEW OTHER VEHICLES AROUND A CRACK STARTED TO GROW FROM THE LOWER RIGHT PASSENGER SIDE OF THE WINDSHIELD. IT CRAWLED TO NEARLY 24 INCHES IN LENGTH. WE WERE NEVER HIT BY A ROCK OR ANY OTHER DEBRIS. THIS IS THE SECOND FACTORY INSTALLED WINDSHIELD ON OUR SUBARU. THE FIRST WINDSHIELD CRACKED IN JULY 2019. THE WINDSHIELD WAS STRUCK BY A SMALL ROCK AND CRACKED. WE HAD THAT WINDSHIELD REPLACED AT THE DEALERSHIP.
Corrective Action:
WHILE DRIVING ON A HIGHWAY I'M JANUARY WITH FEW OTHER VEHICLES AROUND A CRACK STARTED TO GROW FROM THE LOWER RIGHT PASSENGER SIDE OF THE WINDSHIELD. IT CRAWLED TO NEARLY 24 INCHES IN LENGTH. WE WERE NEVER HIT BY A ROCK OR ANY OTHER DEBRIS. THIS IS THE SECOND FACTORY INSTALLED WINDSHIELD ON OUR SUBARU. THE FIRST WINDSHIELD CRACKED IN JULY 2019. THE WINDSHIELD WAS STRUCK BY A SMALL ROCK AND CRACKED. WE HAD THAT WINDSHIELD REPLACED AT THE DEALERSHIP.
Additional Notes:
WHILE DRIVING ON A HIGHWAY I'M JANUARY WITH FEW OTHER VEHICLES AROUND A CRACK STARTED TO GROW FROM THE LOWER RIGHT PASSENGER SIDE OF THE WINDSHIELD. IT CRAWLED TO NEARLY 24 INCHES IN LENGTH. WE WERE NEVER HIT BY A ROCK OR ANY OTHER DEBRIS. THIS IS THE SECOND FACTORY INSTALLED WINDSHIELD ON OUR SUBARU. THE FIRST WINDSHIELD CRACKED IN JULY 2019. THE WINDSHIELD WAS STRUCK BY A SMALL ROCK AND CRACKED. WE HAD THAT WINDSHIELD REPLACED AT THE DEALERSHIP.
Mfg Campaign: 11319168
Recall Date: Mar 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE PARKED OVER NIGHT IN MY SUBURBAN BOSTON DRIVEWAY THE WINDSHIELD DEVELOPED A FOOT LONG CRACK UP THE MIDDLE FROM THE BOTTOM EDGE
Corrective Action:
WHILE PARKED OVER NIGHT IN MY SUBURBAN BOSTON DRIVEWAY THE WINDSHIELD DEVELOPED A FOOT LONG CRACK UP THE MIDDLE FROM THE BOTTOM EDGE
Additional Notes:
WHILE PARKED OVER NIGHT IN MY SUBURBAN BOSTON DRIVEWAY THE WINDSHIELD DEVELOPED A FOOT LONG CRACK UP THE MIDDLE FROM THE BOTTOM EDGE
Mfg Campaign: 11318942
Recall Date: Mar 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WENT TO GO START MY VEHICLE THAT IS PARKED OUTSIDE IN OUR PARKING LOT COMPLEX, AND IT WAS ABOUT 15 DEGREES OUTSIDE AND THEIR WAS FROST ON THE WHOLE FRONT WINDSHIELD. I OPENED THE DRIVER DOOR TO START THE VEHICLE AND NOTICED THAT THERE WAS FROST ON THE BOTTOM HALF INSIDE OF THE FRONT WINDSHIELD AS WELL. ALL OTHER WINDOWS AND DOORS HAD BEEN CLOSED. I STARTED THE VEHICLE UP TO BEGIN DEFROSTING THE WINDSHIELD AND SCRAPED THE OUTSIDE FRONT WINDSHIELD. UPON COMPLETING THIS, THE FROST ON THE INSIDE WAS STILL THERE BUT SLOWLY MELTING AWAY FROM THE HEATER. WE HAVE OWNED THE VEHICLE FOR 20 DAYS AND IT HAD 6,350 MILES WHEN PURCHASED. CURRENTLY HAS 6,940 MILES WHEN THIS DEFECT HAPPENED.
Corrective Action:
WENT TO GO START MY VEHICLE THAT IS PARKED OUTSIDE IN OUR PARKING LOT COMPLEX, AND IT WAS ABOUT 15 DEGREES OUTSIDE AND THEIR WAS FROST ON THE WHOLE FRONT WINDSHIELD. I OPENED THE DRIVER DOOR TO START THE VEHICLE AND NOTICED THAT THERE WAS FROST ON THE BOTTOM HALF INSIDE OF THE FRONT WINDSHIELD AS WELL. ALL OTHER WINDOWS AND DOORS HAD BEEN CLOSED. I STARTED THE VEHICLE UP TO BEGIN DEFROSTING THE WINDSHIELD AND SCRAPED THE OUTSIDE FRONT WINDSHIELD. UPON COMPLETING THIS, THE FROST ON THE INSIDE WAS STILL THERE BUT SLOWLY MELTING AWAY FROM THE HEATER. WE HAVE OWNED THE VEHICLE FOR 20 DAYS AND IT HAD 6,350 MILES WHEN PURCHASED. CURRENTLY HAS 6,940 MILES WHEN THIS DEFECT HAPPENED.
Additional Notes:
WENT TO GO START MY VEHICLE THAT IS PARKED OUTSIDE IN OUR PARKING LOT COMPLEX, AND IT WAS ABOUT 15 DEGREES OUTSIDE AND THEIR WAS FROST ON THE WHOLE FRONT WINDSHIELD. I OPENED THE DRIVER DOOR TO START THE VEHICLE AND NOTICED THAT THERE WAS FROST ON THE BOTTOM HALF INSIDE OF THE FRONT WINDSHIELD AS WELL. ALL OTHER WINDOWS AND DOORS HAD BEEN CLOSED. I STARTED THE VEHICLE UP TO BEGIN DEFROSTING THE WINDSHIELD AND SCRAPED THE OUTSIDE FRONT WINDSHIELD. UPON COMPLETING THIS, THE FROST ON THE INSIDE WAS STILL THERE BUT SLOWLY MELTING AWAY FROM THE HEATER. WE HAVE OWNED THE VEHICLE FOR 20 DAYS AND IT HAD 6,350 MILES WHEN PURCHASED. CURRENTLY HAS 6,940 MILES WHEN THIS DEFECT HAPPENED.
Mfg Campaign: 11318815
Recall Date: Mar 20, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
18" LONG WINDSHIELD CRACK APPEARED ON THE PASSENGER SIDE ABOUT 6" FROM THE BOTTOM. I WAS DRIVING ON THE HIGHWAY AND IT MAY HAVE CRACKED WHEN OR IF PEBBLE HIT IT. A LOT OF BUGS DIED ON MY WINDSHIELD THAT MORNING TOO SO I HAD TO USE MY WINDSHIELD WIPERS AND WASHER FLUID. I DID NOT NOTICE A CRACK BECAUSE IT WAS WAY TOO DARK IN THE MORNING TO SEE ANYTHING. I NOTICED THE CRACK AT 1PM IN THE PARKING LOT AT WORK GETTING READY TO GO HOME.
Corrective Action:
18" LONG WINDSHIELD CRACK APPEARED ON THE PASSENGER SIDE ABOUT 6" FROM THE BOTTOM. I WAS DRIVING ON THE HIGHWAY AND IT MAY HAVE CRACKED WHEN OR IF PEBBLE HIT IT. A LOT OF BUGS DIED ON MY WINDSHIELD THAT MORNING TOO SO I HAD TO USE MY WINDSHIELD WIPERS AND WASHER FLUID. I DID NOT NOTICE A CRACK BECAUSE IT WAS WAY TOO DARK IN THE MORNING TO SEE ANYTHING. I NOTICED THE CRACK AT 1PM IN THE PARKING LOT AT WORK GETTING READY TO GO HOME.
Additional Notes:
18" LONG WINDSHIELD CRACK APPEARED ON THE PASSENGER SIDE ABOUT 6" FROM THE BOTTOM. I WAS DRIVING ON THE HIGHWAY AND IT MAY HAVE CRACKED WHEN OR IF PEBBLE HIT IT. A LOT OF BUGS DIED ON MY WINDSHIELD THAT MORNING TOO SO I HAD TO USE MY WINDSHIELD WIPERS AND WASHER FLUID. I DID NOT NOTICE A CRACK BECAUSE IT WAS WAY TOO DARK IN THE MORNING TO SEE ANYTHING. I NOTICED THE CRACK AT 1PM IN THE PARKING LOT AT WORK GETTING READY TO GO HOME.
Mfg Campaign: 11318828
Recall Date: Mar 20, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED- STARTED AS A SMALL CRACK AND NOW HAS SPREAD OVER THE WINDSHIELD
Corrective Action:
WINDSHIELD CRACKED- STARTED AS A SMALL CRACK AND NOW HAS SPREAD OVER THE WINDSHIELD
Additional Notes:
WINDSHIELD CRACKED- STARTED AS A SMALL CRACK AND NOW HAS SPREAD OVER THE WINDSHIELD
Mfg Campaign: 11318276
Recall Date: Mar 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SMALL CHIP IN WINDSHIELD ON HIGHWAY TURNED INTO LARGE CRACK REQUIRING WHOLE WINDSHIELD TO BE REPLACED AND VISION SYSTEM RECALIBRATED.
Corrective Action:
SMALL CHIP IN WINDSHIELD ON HIGHWAY TURNED INTO LARGE CRACK REQUIRING WHOLE WINDSHIELD TO BE REPLACED AND VISION SYSTEM RECALIBRATED.
Additional Notes:
SMALL CHIP IN WINDSHIELD ON HIGHWAY TURNED INTO LARGE CRACK REQUIRING WHOLE WINDSHIELD TO BE REPLACED AND VISION SYSTEM RECALIBRATED.
Mfg Campaign: 11318158
Recall Date: Mar 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD CRACKED OVERNIGHT WHILE MY 2019 SUBARU WAS SITTING IN DRIVEWAY. CRACK IS AT LEAST ABOUT 18" LONG. IT MAY HAVE STARTED FROM A ROCK/PEBBLE HITTING WINDSHIELD WHILE ON THE ROAD, BUT I DIDN'T HEAR ANY ROCKS OR PEBBLES HIT THAT SIDE OF WINDSHIELD WHILE COMMUTING AND CRACK WAS NOT PRESENT PRIOR TO PARKING MY CAR FOR THE NIGHT. TEMPERATURE DIDN'T FLUCTUATE SIGNIFICANTLY ENOUGH OVERNIGHT.
Corrective Action:
FRONT WINDSHIELD CRACKED OVERNIGHT WHILE MY 2019 SUBARU WAS SITTING IN DRIVEWAY. CRACK IS AT LEAST ABOUT 18" LONG. IT MAY HAVE STARTED FROM A ROCK/PEBBLE HITTING WINDSHIELD WHILE ON THE ROAD, BUT I DIDN'T HEAR ANY ROCKS OR PEBBLES HIT THAT SIDE OF WINDSHIELD WHILE COMMUTING AND CRACK WAS NOT PRESENT PRIOR TO PARKING MY CAR FOR THE NIGHT. TEMPERATURE DIDN'T FLUCTUATE SIGNIFICANTLY ENOUGH OVERNIGHT.
Additional Notes:
FRONT WINDSHIELD CRACKED OVERNIGHT WHILE MY 2019 SUBARU WAS SITTING IN DRIVEWAY. CRACK IS AT LEAST ABOUT 18" LONG. IT MAY HAVE STARTED FROM A ROCK/PEBBLE HITTING WINDSHIELD WHILE ON THE ROAD, BUT I DIDN'T HEAR ANY ROCKS OR PEBBLES HIT THAT SIDE OF WINDSHIELD WHILE COMMUTING AND CRACK WAS NOT PRESENT PRIOR TO PARKING MY CAR FOR THE NIGHT. TEMPERATURE DIDN'T FLUCTUATE SIGNIFICANTLY ENOUGH OVERNIGHT.
Mfg Campaign: 11318161
Recall Date: Mar 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THREE WEEKS AFTER I PURCHASED THIS CAR BRAND NEW THE WINDSHIELD CRACKED AND HAD TO BE REPLACED.
Corrective Action:
THREE WEEKS AFTER I PURCHASED THIS CAR BRAND NEW THE WINDSHIELD CRACKED AND HAD TO BE REPLACED.
Additional Notes:
THREE WEEKS AFTER I PURCHASED THIS CAR BRAND NEW THE WINDSHIELD CRACKED AND HAD TO BE REPLACED.
Mfg Campaign: 11318067
Recall Date: Mar 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WAS DRIVING DOWN THE ROAD IN CASTLE ROCK CO. NOTHING HIT BY WINDSHIELD OR ANYTHING. NEXT THING I KNOW. LARGE CRACK IS FORMING FROM THE BOTTOM LEFT OF THE WINDSHIELD FROM THE EDGE.
Corrective Action:
WAS DRIVING DOWN THE ROAD IN CASTLE ROCK CO. NOTHING HIT BY WINDSHIELD OR ANYTHING. NEXT THING I KNOW. LARGE CRACK IS FORMING FROM THE BOTTOM LEFT OF THE WINDSHIELD FROM THE EDGE.
Additional Notes:
WAS DRIVING DOWN THE ROAD IN CASTLE ROCK CO. NOTHING HIT BY WINDSHIELD OR ANYTHING. NEXT THING I KNOW. LARGE CRACK IS FORMING FROM THE BOTTOM LEFT OF THE WINDSHIELD FROM THE EDGE.
Mfg Campaign: 11318072
Recall Date: Mar 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED, FOR NO APPARENT REASON, WHILE PARKED IN MY DRIVEWAY, AND HAD TO BE REPLACED.
Corrective Action:
WINDSHIELD CRACKED, FOR NO APPARENT REASON, WHILE PARKED IN MY DRIVEWAY, AND HAD TO BE REPLACED.
Additional Notes:
WINDSHIELD CRACKED, FOR NO APPARENT REASON, WHILE PARKED IN MY DRIVEWAY, AND HAD TO BE REPLACED.
Mfg Campaign: 11317899
Recall Date: Mar 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND HEARD A CRACK, THEN SAW A LARGE CRACK ON MY WINDSHIELD! AFTER THE CAR HAD BEEN PARKED, THE CRACK CONTINUED TO SPREAD.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND HEARD A CRACK, THEN SAW A LARGE CRACK ON MY WINDSHIELD! AFTER THE CAR HAD BEEN PARKED, THE CRACK CONTINUED TO SPREAD.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND HEARD A CRACK, THEN SAW A LARGE CRACK ON MY WINDSHIELD! AFTER THE CAR HAD BEEN PARKED, THE CRACK CONTINUED TO SPREAD.
Mfg Campaign: 11317937
Recall Date: Mar 13, 2020
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