Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD HAS CRACKED FOR NO APPARENT SIGNIFICANT REASON. THIS WAS NOTICED IN THE MORNING UPON GETTING IN THE VEHICLE AND STARTING TO DRIVE. *TR
Corrective Action:
WINDSHIELD HAS CRACKED FOR NO APPARENT SIGNIFICANT REASON. THIS WAS NOTICED IN THE MORNING UPON GETTING IN THE VEHICLE AND STARTING TO DRIVE. *TR
Additional Notes:
WINDSHIELD HAS CRACKED FOR NO APPARENT SIGNIFICANT REASON. THIS WAS NOTICED IN THE MORNING UPON GETTING IN THE VEHICLE AND STARTING TO DRIVE. *TR
Mfg Campaign: 11324936
Recall Date: May 18, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
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
Corrective Action:
ON SEVERAL OCCASIONS THE VEHICLE WHEN THE CAR WAS IN MOTION (CITY DRIVING) IT ACCELERATED WHEN MY FOOT WAS OFF THE GAS PEDAL AND WAS ON THE BRAKE PEDAL. IT WAS A SHOCK BUT I CONTINUED APPLYING PRESSURE ON THE BRAKE PEDAL AND THE ACCELERATION WOULD STOP. IT HAPPENED 3 OF 4 TIMES DURING THE INITIAL 5 MONTHS OF OWNING THE CAR. BOUGHT THIS CAR NEW APPROXIMATELY 8 MONTHS AGO ON 8/29/19. I CALLED DEALER AND THEY SAID THEY HAD NOT HEARD ABOUT THIS HAPPENING WITH OTHER OUTBACKS AND I WOULD HAVE TO LEAVE THE CAR WITH THEM TO SEE IF THEY COULD GET IT TO DO THE SAME. IT HASN'T DONE THIS IN A COUPLE OF MONTHS SO I AM NOT SURE WHAT TO DO. I THOUGHT I WOULD BRING IT UP AGAIN WHEN I TAKE IT IN FOR THE 1ST OIL CHANGE. *TR
Additional Notes:
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
Mfg Campaign: 11324967
Recall Date: May 18, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11324967
Recall Date: May 18, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11325037
Recall Date: May 18, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11325037
Recall Date: May 18, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR SOMETIMES ACCELERATES ON ITS OWN. I HAVE TO USE PEDAL SHIFTERS TO REDUCE THE SPEED. ALSO NOTICED THAT IT TAKES LONGER TO BRAKE SOMETIMES.
Corrective Action:
CAR SOMETIMES ACCELERATES ON ITS OWN. I HAVE TO USE PEDAL SHIFTERS TO REDUCE THE SPEED. ALSO NOTICED THAT IT TAKES LONGER TO BRAKE SOMETIMES.
Additional Notes:
CAR SOMETIMES ACCELERATES ON ITS OWN. I HAVE TO USE PEDAL SHIFTERS TO REDUCE THE SPEED. ALSO NOTICED THAT IT TAKES LONGER TO BRAKE SOMETIMES.
Mfg Campaign: 11324870
Recall Date: May 17, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR
Corrective Action:
THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR
Additional Notes:
THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR
Mfg Campaign: 11324826
Recall Date: May 16, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR
Corrective Action:
THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR
Additional Notes:
THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR
Mfg Campaign: 11324826
Recall Date: May 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD BROKE WITHOUT HAVING ANYTHING EVER HIT IT. CAME OUT TO CAR ONE MORNING AND THERE WAS A LARGE CRACK ACROSS WINDSHIELD STARTING FROM THE BASE CENTER OF THE WINDOW. AT THIS POINT I HAD OWNED THE CAR LESS THEN 6 MONTHS. *TR
Corrective Action:
THE WINDSHIELD BROKE WITHOUT HAVING ANYTHING EVER HIT IT. CAME OUT TO CAR ONE MORNING AND THERE WAS A LARGE CRACK ACROSS WINDSHIELD STARTING FROM THE BASE CENTER OF THE WINDOW. AT THIS POINT I HAD OWNED THE CAR LESS THEN 6 MONTHS. *TR
Additional Notes:
THE WINDSHIELD BROKE WITHOUT HAVING ANYTHING EVER HIT IT. CAME OUT TO CAR ONE MORNING AND THERE WAS A LARGE CRACK ACROSS WINDSHIELD STARTING FROM THE BASE CENTER OF THE WINDOW. AT THIS POINT I HAD OWNED THE CAR LESS THEN 6 MONTHS. *TR
Mfg Campaign: 11324670
Recall Date: May 15, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR
Corrective Action:
MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR
Additional Notes:
MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR
Mfg Campaign: 11324602
Recall Date: May 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR
Corrective Action:
MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR
Additional Notes:
MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR
Mfg Campaign: 11324602
Recall Date: May 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS RETURNING TO DRIVE MY CAR AFTER SITTING STATIONARY IN AN APARTMENT PARKING SPOT FOR TWO DAYS. UPON ENTERING MY VEHICLE I NOTICED A CRACK TO THE MIDDLE OF THE WINDSHIELD ACROSS THE DRIVER SIDE EXTENDING TO THE CENTER. I INSPECTED THE OUTSIDE, WITH NO NOTICEABLE CHIPS OR OTHER ISSUE AREAS. THE CAUSE TO ME IS UNKNOWN.
Corrective Action:
I WAS RETURNING TO DRIVE MY CAR AFTER SITTING STATIONARY IN AN APARTMENT PARKING SPOT FOR TWO DAYS. UPON ENTERING MY VEHICLE I NOTICED A CRACK TO THE MIDDLE OF THE WINDSHIELD ACROSS THE DRIVER SIDE EXTENDING TO THE CENTER. I INSPECTED THE OUTSIDE, WITH NO NOTICEABLE CHIPS OR OTHER ISSUE AREAS. THE CAUSE TO ME IS UNKNOWN.
Additional Notes:
I WAS RETURNING TO DRIVE MY CAR AFTER SITTING STATIONARY IN AN APARTMENT PARKING SPOT FOR TWO DAYS. UPON ENTERING MY VEHICLE I NOTICED A CRACK TO THE MIDDLE OF THE WINDSHIELD ACROSS THE DRIVER SIDE EXTENDING TO THE CENTER. I INSPECTED THE OUTSIDE, WITH NO NOTICEABLE CHIPS OR OTHER ISSUE AREAS. THE CAUSE TO ME IS UNKNOWN.
Mfg Campaign: 11323220
Recall Date: May 4, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE HAS UNDER 3000 MILES AND HAS HAD A FREQUENT PROBLEM WITH THE BATTERY DYING. THE BATTERY HAS ALREADY BEEN REPLACED TWICE; ONCE WITH AN INTERSTATE BATTERY FROM COSTCO AND ONCE WITH AN ODYSSEY BATTERY FROM BATTERYMART.COM. I CONTINUE TO HAVE PROBLEMS WITHT HE BATTERY DYING. THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP FOR INSPECTION AND NOTHING COULD BE FOUND WRONG.
Corrective Action:
MY VEHICLE HAS UNDER 3000 MILES AND HAS HAD A FREQUENT PROBLEM WITH THE BATTERY DYING. THE BATTERY HAS ALREADY BEEN REPLACED TWICE; ONCE WITH AN INTERSTATE BATTERY FROM COSTCO AND ONCE WITH AN ODYSSEY BATTERY FROM BATTERYMART.COM. I CONTINUE TO HAVE PROBLEMS WITHT HE BATTERY DYING. THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP FOR INSPECTION AND NOTHING COULD BE FOUND WRONG.
Additional Notes:
MY VEHICLE HAS UNDER 3000 MILES AND HAS HAD A FREQUENT PROBLEM WITH THE BATTERY DYING. THE BATTERY HAS ALREADY BEEN REPLACED TWICE; ONCE WITH AN INTERSTATE BATTERY FROM COSTCO AND ONCE WITH AN ODYSSEY BATTERY FROM BATTERYMART.COM. I CONTINUE TO HAVE PROBLEMS WITHT HE BATTERY DYING. THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP FOR INSPECTION AND NOTHING COULD BE FOUND WRONG.
Mfg Campaign: 11322342
Recall Date: Apr 27, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Corrective Action:
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Additional Notes:
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Mfg Campaign: 11322375
Recall Date: Apr 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Corrective Action:
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Additional Notes:
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Mfg Campaign: 11322375
Recall Date: Apr 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2019 SUBARU OUTBACK PURCHASED IN OCTOBER 2019. I HAVE EXPERIENCED CRACKED A WINDSHIELD 3 TIMES. I'VE HAD 3 NEW WINDSHIEDS REPLACED. MY FIRST WINDSHIELD REPLACEMENT WAS 2 MONTHS AFTER PURCHASE. TWO WEEKS LATER, THAT WINDSHIELD CRACKED AND WAS REPLACED. ABOUT 8 MONTHS LATER, THAT WINDSHIELD CRACKED AND I HAD IT REPLACED LAST DECEMBER. I DROVE FOR ABOUT 3 MONTHS AS IT SLOWLY CRACKED ACROSS THE WHOLE WINDSHIELD. THEN IT WAS NO LONGER SAFE TO DRIVE IT. THE FIRST TIME THE WINDSHIELD CRACKED, I WAS DRIVING AND THE DEALER SAID A LITTLE ROCK HAD HIT IT. ALL 3 TIMES, THE POINT OF IMPACT WAS POINTED OUT TO ME. THEY WERE VERY TINY SPOTS ON THE WINDSHIELD. WHILE DRIVING, I WAS NOT AWARE THAT ANYTHING HAD HIT THE WINDSHIELD. I FLINCH EVERY TIME AN AUTOMOBILE OR TRUCK PASSES ME ON ROADS OR THE FREEWAY I AM SO AFRAID THAT SOME LITTLE BIT OF DEBRIS WILL HIT THE WINDSHIELD AND CRACK IT ONCE AGAIN. I'VE REPLACED THREE WINDSHIELDS IN ABOUT 13 MONTHS.
Corrective Action:
2019 SUBARU OUTBACK PURCHASED IN OCTOBER 2019. I HAVE EXPERIENCED CRACKED A WINDSHIELD 3 TIMES. I'VE HAD 3 NEW WINDSHIEDS REPLACED. MY FIRST WINDSHIELD REPLACEMENT WAS 2 MONTHS AFTER PURCHASE. TWO WEEKS LATER, THAT WINDSHIELD CRACKED AND WAS REPLACED. ABOUT 8 MONTHS LATER, THAT WINDSHIELD CRACKED AND I HAD IT REPLACED LAST DECEMBER. I DROVE FOR ABOUT 3 MONTHS AS IT SLOWLY CRACKED ACROSS THE WHOLE WINDSHIELD. THEN IT WAS NO LONGER SAFE TO DRIVE IT. THE FIRST TIME THE WINDSHIELD CRACKED, I WAS DRIVING AND THE DEALER SAID A LITTLE ROCK HAD HIT IT. ALL 3 TIMES, THE POINT OF IMPACT WAS POINTED OUT TO ME. THEY WERE VERY TINY SPOTS ON THE WINDSHIELD. WHILE DRIVING, I WAS NOT AWARE THAT ANYTHING HAD HIT THE WINDSHIELD. I FLINCH EVERY TIME AN AUTOMOBILE OR TRUCK PASSES ME ON ROADS OR THE FREEWAY I AM SO AFRAID THAT SOME LITTLE BIT OF DEBRIS WILL HIT THE WINDSHIELD AND CRACK IT ONCE AGAIN. I'VE REPLACED THREE WINDSHIELDS IN ABOUT 13 MONTHS.
Additional Notes:
2019 SUBARU OUTBACK PURCHASED IN OCTOBER 2019. I HAVE EXPERIENCED CRACKED A WINDSHIELD 3 TIMES. I'VE HAD 3 NEW WINDSHIEDS REPLACED. MY FIRST WINDSHIELD REPLACEMENT WAS 2 MONTHS AFTER PURCHASE. TWO WEEKS LATER, THAT WINDSHIELD CRACKED AND WAS REPLACED. ABOUT 8 MONTHS LATER, THAT WINDSHIELD CRACKED AND I HAD IT REPLACED LAST DECEMBER. I DROVE FOR ABOUT 3 MONTHS AS IT SLOWLY CRACKED ACROSS THE WHOLE WINDSHIELD. THEN IT WAS NO LONGER SAFE TO DRIVE IT. THE FIRST TIME THE WINDSHIELD CRACKED, I WAS DRIVING AND THE DEALER SAID A LITTLE ROCK HAD HIT IT. ALL 3 TIMES, THE POINT OF IMPACT WAS POINTED OUT TO ME. THEY WERE VERY TINY SPOTS ON THE WINDSHIELD. WHILE DRIVING, I WAS NOT AWARE THAT ANYTHING HAD HIT THE WINDSHIELD. I FLINCH EVERY TIME AN AUTOMOBILE OR TRUCK PASSES ME ON ROADS OR THE FREEWAY I AM SO AFRAID THAT SOME LITTLE BIT OF DEBRIS WILL HIT THE WINDSHIELD AND CRACK IT ONCE AGAIN. I'VE REPLACED THREE WINDSHIELDS IN ABOUT 13 MONTHS.
Mfg Campaign: 11322381
Recall Date: Apr 27, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY NEEDED TO BE REPLACED AT 17,600 MILES. WOULD NOT HOLD CHARGE AFTER MULTIPLE ATTEMPTS TO JUMP START. TOWED TO DEALER AND WAS TOLD 'THEY SEE THIS SOMETIMES.. MUST BE DUE TO VEHICLES SITTING AROUND PRIOR TO BEING SOLD'.
Corrective Action:
BATTERY NEEDED TO BE REPLACED AT 17,600 MILES. WOULD NOT HOLD CHARGE AFTER MULTIPLE ATTEMPTS TO JUMP START. TOWED TO DEALER AND WAS TOLD 'THEY SEE THIS SOMETIMES.. MUST BE DUE TO VEHICLES SITTING AROUND PRIOR TO BEING SOLD'.
Additional Notes:
BATTERY NEEDED TO BE REPLACED AT 17,600 MILES. WOULD NOT HOLD CHARGE AFTER MULTIPLE ATTEMPTS TO JUMP START. TOWED TO DEALER AND WAS TOLD 'THEY SEE THIS SOMETIMES.. MUST BE DUE TO VEHICLES SITTING AROUND PRIOR TO BEING SOLD'.
Mfg Campaign: 11322255
Recall Date: Apr 26, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A VEHICLE SLOW STARTING. WOUND NOT START AT TIMES. BATTERY FAILED TESTING. REPLACED AT DEALER.
Corrective Action:
A VEHICLE SLOW STARTING. WOUND NOT START AT TIMES. BATTERY FAILED TESTING. REPLACED AT DEALER.
Additional Notes:
A VEHICLE SLOW STARTING. WOUND NOT START AT TIMES. BATTERY FAILED TESTING. REPLACED AT DEALER.
Mfg Campaign: 11322244
Recall Date: Apr 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS IN WYOMING FOR A LITTLE TRIP AT THE END OF NOVEMBER. IT WAS ONLY 22 F OUTSIDE IN THE MORNING. CAR WAS ON A PARKING SPOT. I ALWAYS WARMING UP MY CAR BEFORE DRIVING. I DID PUT DEFROST ON FOR ABOUT 15 MINUTES, TO MELT DOWN LITTLE BIT OF ICE ON WINDSHIELD. WHEN I GOT IN THE CAR AND CLOSED THE DOOR, THE CRACK FROM THE BOTTOM OF THE WINDSHIELD ALMOST AT THE MIDDLE APPEARED. ABOUT 20 MINUTES LATER, THAT CRACK SPLIT IN TWO DIRECTIONS. AT THIS MOMENT, ONE LITTLE PROLONGED CHIP OF GLASS CAME OUT AT THE POINT OF SPLIT. I WENT TO ONE OF THE SUBARU DEALERSHIP WITH THIS ISSUE. I WAS TOLD THAT THE DEALERSHIP DOESN'T COVER WINDSHIELDS, AND THAT I HAVE TO GO TO CAR GLASS SHOP AND DO IT ON MY OWN. SO, LATER ON I WENT TO ANOTHER SUBARU DEALERSHIP. THEY TOLD ME THE SAME THING, BUT ALSO, THEY WERE ASSURING ME THAT THE CRACK HAPPENED BECAUSE OF SOMETHING HIT THE WINDSHIELD. THEY DIDN'T EVEN WANTED TO LISTEN, WHAT I WAS TELLING ABOUT HOW IT HAPPENED. NOW I HAVING FREQUENT FALSE ALARMS FOR LANE DEPARTURE AND OBSTACLE ON THE WAY.
Corrective Action:
I WAS IN WYOMING FOR A LITTLE TRIP AT THE END OF NOVEMBER. IT WAS ONLY 22 F OUTSIDE IN THE MORNING. CAR WAS ON A PARKING SPOT. I ALWAYS WARMING UP MY CAR BEFORE DRIVING. I DID PUT DEFROST ON FOR ABOUT 15 MINUTES, TO MELT DOWN LITTLE BIT OF ICE ON WINDSHIELD. WHEN I GOT IN THE CAR AND CLOSED THE DOOR, THE CRACK FROM THE BOTTOM OF THE WINDSHIELD ALMOST AT THE MIDDLE APPEARED. ABOUT 20 MINUTES LATER, THAT CRACK SPLIT IN TWO DIRECTIONS. AT THIS MOMENT, ONE LITTLE PROLONGED CHIP OF GLASS CAME OUT AT THE POINT OF SPLIT. I WENT TO ONE OF THE SUBARU DEALERSHIP WITH THIS ISSUE. I WAS TOLD THAT THE DEALERSHIP DOESN'T COVER WINDSHIELDS, AND THAT I HAVE TO GO TO CAR GLASS SHOP AND DO IT ON MY OWN. SO, LATER ON I WENT TO ANOTHER SUBARU DEALERSHIP. THEY TOLD ME THE SAME THING, BUT ALSO, THEY WERE ASSURING ME THAT THE CRACK HAPPENED BECAUSE OF SOMETHING HIT THE WINDSHIELD. THEY DIDN'T EVEN WANTED TO LISTEN, WHAT I WAS TELLING ABOUT HOW IT HAPPENED. NOW I HAVING FREQUENT FALSE ALARMS FOR LANE DEPARTURE AND OBSTACLE ON THE WAY.
Additional Notes:
I WAS IN WYOMING FOR A LITTLE TRIP AT THE END OF NOVEMBER. IT WAS ONLY 22 F OUTSIDE IN THE MORNING. CAR WAS ON A PARKING SPOT. I ALWAYS WARMING UP MY CAR BEFORE DRIVING. I DID PUT DEFROST ON FOR ABOUT 15 MINUTES, TO MELT DOWN LITTLE BIT OF ICE ON WINDSHIELD. WHEN I GOT IN THE CAR AND CLOSED THE DOOR, THE CRACK FROM THE BOTTOM OF THE WINDSHIELD ALMOST AT THE MIDDLE APPEARED. ABOUT 20 MINUTES LATER, THAT CRACK SPLIT IN TWO DIRECTIONS. AT THIS MOMENT, ONE LITTLE PROLONGED CHIP OF GLASS CAME OUT AT THE POINT OF SPLIT. I WENT TO ONE OF THE SUBARU DEALERSHIP WITH THIS ISSUE. I WAS TOLD THAT THE DEALERSHIP DOESN'T COVER WINDSHIELDS, AND THAT I HAVE TO GO TO CAR GLASS SHOP AND DO IT ON MY OWN. SO, LATER ON I WENT TO ANOTHER SUBARU DEALERSHIP. THEY TOLD ME THE SAME THING, BUT ALSO, THEY WERE ASSURING ME THAT THE CRACK HAPPENED BECAUSE OF SOMETHING HIT THE WINDSHIELD. THEY DIDN'T EVEN WANTED TO LISTEN, WHAT I WAS TELLING ABOUT HOW IT HAPPENED. NOW I HAVING FREQUENT FALSE ALARMS FOR LANE DEPARTURE AND OBSTACLE ON THE WAY.
Mfg Campaign: 11321831
Recall Date: Apr 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Corrective Action:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Additional Notes:
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Mfg Campaign: 11321377
Recall Date: Apr 17, 2020
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