Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON A SIDE STREET WITH NO CARS AROUND AND MY WINDSHIELD SPONTANEOUSLY CRACKED RIGHT NEAR THE PASSENGER SIDE WIPER (BOTTOM OF THE WINDSHIELD) AND IT GREW INTO 3 LONG CRACKS THAT ARE OVER A FOOT LONG. I HONESTLY DO NOT BELIEVE A PEBBLE HIT MY WINDSHIELD BECAUSE NO CARS WERE AROUND ME. IN READING ONLINE IT SEEMS LIKE MANY OWNERS OF SUBARU OUTBACKS HAVE HIT THE EXACT SAME ISSUE WITH THEIR WINDSHIELD CRACKING IN THE EXACT SAME SPOT.
Corrective Action:
I WAS DRIVING ON A SIDE STREET WITH NO CARS AROUND AND MY WINDSHIELD SPONTANEOUSLY CRACKED RIGHT NEAR THE PASSENGER SIDE WIPER (BOTTOM OF THE WINDSHIELD) AND IT GREW INTO 3 LONG CRACKS THAT ARE OVER A FOOT LONG. I HONESTLY DO NOT BELIEVE A PEBBLE HIT MY WINDSHIELD BECAUSE NO CARS WERE AROUND ME. IN READING ONLINE IT SEEMS LIKE MANY OWNERS OF SUBARU OUTBACKS HAVE HIT THE EXACT SAME ISSUE WITH THEIR WINDSHIELD CRACKING IN THE EXACT SAME SPOT.
Additional Notes:
I WAS DRIVING ON A SIDE STREET WITH NO CARS AROUND AND MY WINDSHIELD SPONTANEOUSLY CRACKED RIGHT NEAR THE PASSENGER SIDE WIPER (BOTTOM OF THE WINDSHIELD) AND IT GREW INTO 3 LONG CRACKS THAT ARE OVER A FOOT LONG. I HONESTLY DO NOT BELIEVE A PEBBLE HIT MY WINDSHIELD BECAUSE NO CARS WERE AROUND ME. IN READING ONLINE IT SEEMS LIKE MANY OWNERS OF SUBARU OUTBACKS HAVE HIT THE EXACT SAME ISSUE WITH THEIR WINDSHIELD CRACKING IN THE EXACT SAME SPOT.
Mfg Campaign: 11341420
Recall Date: Jul 25, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR BATTERY DIED APPROXIMATELY 7 MONTHS AFTER RECEIPT OF THE VEHICLE. NO CAUSE OR DRAIN WAS IDENTIFIED. CAR BATTERY WAS REPLACED. THEN, SAME THING HAPPENED WITH NO APPARENT CAUSE OF BATTERY DRAIN APPROXIMATELY 8 MONTHS AFTER THE CAR BATTERY WAS REPLACED. CONCERNED THAT SOME ELECTRICAL ISSUE IS CAUSING UNEXPECTED BATTERY DRAIN AFFECTING THE BATTERY'S LIFE AND THAT THIS IS RECURRING AND UNDIAGNOSED.
Corrective Action:
CAR BATTERY DIED APPROXIMATELY 7 MONTHS AFTER RECEIPT OF THE VEHICLE. NO CAUSE OR DRAIN WAS IDENTIFIED. CAR BATTERY WAS REPLACED. THEN, SAME THING HAPPENED WITH NO APPARENT CAUSE OF BATTERY DRAIN APPROXIMATELY 8 MONTHS AFTER THE CAR BATTERY WAS REPLACED. CONCERNED THAT SOME ELECTRICAL ISSUE IS CAUSING UNEXPECTED BATTERY DRAIN AFFECTING THE BATTERY'S LIFE AND THAT THIS IS RECURRING AND UNDIAGNOSED.
Additional Notes:
CAR BATTERY DIED APPROXIMATELY 7 MONTHS AFTER RECEIPT OF THE VEHICLE. NO CAUSE OR DRAIN WAS IDENTIFIED. CAR BATTERY WAS REPLACED. THEN, SAME THING HAPPENED WITH NO APPARENT CAUSE OF BATTERY DRAIN APPROXIMATELY 8 MONTHS AFTER THE CAR BATTERY WAS REPLACED. CONCERNED THAT SOME ELECTRICAL ISSUE IS CAUSING UNEXPECTED BATTERY DRAIN AFFECTING THE BATTERY'S LIFE AND THAT THIS IS RECURRING AND UNDIAGNOSED.
Mfg Campaign: 11340933
Recall Date: Jul 22, 2020
Subaru Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB
Mfg Campaign: 11340309
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB
Mfg Campaign: 11340309
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITH 8400 MILES AND 13 MONTHS OLD BATTERY HAD TO BE REPLACED. 6 DAYS LATER THE CAR BATTERY WAS DEAD AND NEEDED JUMP START. TOOK IT TO DEALER NEXT DAY AND THEY COULD FIND NO PROBLEM OR REASON WHY THIS HAPPENED. NO EXPLANATION. BOTH TIMES VEHICLE WAS PARKED. SECOND TIME THIS HAPPENED I HAD STARTED THE CAR JUST 20 MINUTES PRIOR TO BATTERY BEING COMPLETELY DEAD.
Corrective Action:
WITH 8400 MILES AND 13 MONTHS OLD BATTERY HAD TO BE REPLACED. 6 DAYS LATER THE CAR BATTERY WAS DEAD AND NEEDED JUMP START. TOOK IT TO DEALER NEXT DAY AND THEY COULD FIND NO PROBLEM OR REASON WHY THIS HAPPENED. NO EXPLANATION. BOTH TIMES VEHICLE WAS PARKED. SECOND TIME THIS HAPPENED I HAD STARTED THE CAR JUST 20 MINUTES PRIOR TO BATTERY BEING COMPLETELY DEAD.
Additional Notes:
WITH 8400 MILES AND 13 MONTHS OLD BATTERY HAD TO BE REPLACED. 6 DAYS LATER THE CAR BATTERY WAS DEAD AND NEEDED JUMP START. TOOK IT TO DEALER NEXT DAY AND THEY COULD FIND NO PROBLEM OR REASON WHY THIS HAPPENED. NO EXPLANATION. BOTH TIMES VEHICLE WAS PARKED. SECOND TIME THIS HAPPENED I HAD STARTED THE CAR JUST 20 MINUTES PRIOR TO BATTERY BEING COMPLETELY DEAD.
Mfg Campaign: 11339830
Recall Date: Jul 16, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM SUBMITTING A FORMAL COMPLAINT REGARDING THE SUBARU WINDSHIELD CLASS ACTION LAWSUIT. I AM THE FLEET MANAGER OF A LARGE COMPANY. WE RECENTLY PURCHASED ABOUT 30 2019-2020 SUBARU VEHICLES INCLUDING THE OUTBACK, FORESTER AND LEGACY. APPROXIMATELY, 1/3 OF THEM EXPERIENCED A RANDOM WINDSHIELD BREAK. ALL OF THEM HAVE BEEN REPLACED. 3 OF THOSE REPLACED, CRACKED AGAIN. I'VE RECEIVED NO ASSISTANCE FROM SUBARU AND MY DRIVERS RECEIVE NO WARRANTY ASSISTANCE FROM THE DEALERSHIPS. I'D LIKE TO SPEAK TO SOMEONE TO ADD MY COMPLAINT TO THE GROWING LIST OF OTHER COMPLAINTS. I UNDERSTAND THE LAWSUIT COULD TAKE SOME TIME BEFORE A FINAL DECISION, I WANT TO MAKE SURE OUR VEHICLES ARE INCLUDED. THANK YOU
Corrective Action:
I AM SUBMITTING A FORMAL COMPLAINT REGARDING THE SUBARU WINDSHIELD CLASS ACTION LAWSUIT. I AM THE FLEET MANAGER OF A LARGE COMPANY. WE RECENTLY PURCHASED ABOUT 30 2019-2020 SUBARU VEHICLES INCLUDING THE OUTBACK, FORESTER AND LEGACY. APPROXIMATELY, 1/3 OF THEM EXPERIENCED A RANDOM WINDSHIELD BREAK. ALL OF THEM HAVE BEEN REPLACED. 3 OF THOSE REPLACED, CRACKED AGAIN. I'VE RECEIVED NO ASSISTANCE FROM SUBARU AND MY DRIVERS RECEIVE NO WARRANTY ASSISTANCE FROM THE DEALERSHIPS. I'D LIKE TO SPEAK TO SOMEONE TO ADD MY COMPLAINT TO THE GROWING LIST OF OTHER COMPLAINTS. I UNDERSTAND THE LAWSUIT COULD TAKE SOME TIME BEFORE A FINAL DECISION, I WANT TO MAKE SURE OUR VEHICLES ARE INCLUDED. THANK YOU
Additional Notes:
I AM SUBMITTING A FORMAL COMPLAINT REGARDING THE SUBARU WINDSHIELD CLASS ACTION LAWSUIT. I AM THE FLEET MANAGER OF A LARGE COMPANY. WE RECENTLY PURCHASED ABOUT 30 2019-2020 SUBARU VEHICLES INCLUDING THE OUTBACK, FORESTER AND LEGACY. APPROXIMATELY, 1/3 OF THEM EXPERIENCED A RANDOM WINDSHIELD BREAK. ALL OF THEM HAVE BEEN REPLACED. 3 OF THOSE REPLACED, CRACKED AGAIN. I'VE RECEIVED NO ASSISTANCE FROM SUBARU AND MY DRIVERS RECEIVE NO WARRANTY ASSISTANCE FROM THE DEALERSHIPS. I'D LIKE TO SPEAK TO SOMEONE TO ADD MY COMPLAINT TO THE GROWING LIST OF OTHER COMPLAINTS. I UNDERSTAND THE LAWSUIT COULD TAKE SOME TIME BEFORE A FINAL DECISION, I WANT TO MAKE SURE OUR VEHICLES ARE INCLUDED. THANK YOU
Mfg Campaign: 11339551
Recall Date: Jul 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON TURNING ON HER WINDSHIELD WIPERS, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT A CRACK HAD FORMED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK INITIALLY STARTED AS A VERTICAL CRACK ALONG THE DRIVER'S SIDE WINDSHIELD AND OVER TIME SPREAD HORIZONTALLY ACROSS THE ENTIRE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113) WHERE SHE WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A CLASS ACTION LAWSUIT IN PROGRESS DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON TURNING ON HER WINDSHIELD WIPERS, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT A CRACK HAD FORMED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK INITIALLY STARTED AS A VERTICAL CRACK ALONG THE DRIVER'S SIDE WINDSHIELD AND OVER TIME SPREAD HORIZONTALLY ACROSS THE ENTIRE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113) WHERE SHE WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A CLASS ACTION LAWSUIT IN PROGRESS DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON TURNING ON HER WINDSHIELD WIPERS, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT A CRACK HAD FORMED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK INITIALLY STARTED AS A VERTICAL CRACK ALONG THE DRIVER'S SIDE WINDSHIELD AND OVER TIME SPREAD HORIZONTALLY ACROSS THE ENTIRE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113) WHERE SHE WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A CLASS ACTION LAWSUIT IN PROGRESS DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11339405
Recall Date: Jul 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ELECTRICAL SYSTEM DRAINS THE BATTERY CAUSING THE VEHICLE NOT TO START. HAS HAPPENED REPEATEDLY, EVEN AFTER BATTERY WAS REPLACED BY DEALER.
Corrective Action:
THE ELECTRICAL SYSTEM DRAINS THE BATTERY CAUSING THE VEHICLE NOT TO START. HAS HAPPENED REPEATEDLY, EVEN AFTER BATTERY WAS REPLACED BY DEALER.
Additional Notes:
THE ELECTRICAL SYSTEM DRAINS THE BATTERY CAUSING THE VEHICLE NOT TO START. HAS HAPPENED REPEATEDLY, EVEN AFTER BATTERY WAS REPLACED BY DEALER.
Mfg Campaign: 11339407
Recall Date: Jul 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED TWICE WITHOUT WARNING OR IMPACT. THE FRONT WINDOW ALSO CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,300. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED TWICE WITHOUT WARNING OR IMPACT. THE FRONT WINDOW ALSO CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,300. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED TWICE WITHOUT WARNING OR IMPACT. THE FRONT WINDOW ALSO CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,300. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11339053
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SPONTANEOUS CRACKS APPEARED ON MY 2019 SUBARU OUTBACK WITH 10104 MILES. NO IMPACTS HAVE OCCURRED TO VEHICLE OR WINDSHIELD. VEHICLE WAS PARKED WHEN CRACKS DISCOVERED. VEHICLE IS PARKED OUTSIDE IN THE DRIVEWAY AND HAS BEEN DRIVEN VERY LOW MILES SINCE THE COVID-19 OUTBREAK. THE FIRST CRACK RUNS HORIZONTAL AND POSITIONED ABOUT HALF WAY UP WINDSHIELD AND A LITTLE LEFT OF CENTER (TOWARDS DRIVER'S SIDE). THE SECOND CRACK IS A CRESCENT SHAPED CRACK APPROXIMATELY 4 INCHES BELOW THE HORIZONTAL CRACK.
Corrective Action:
SPONTANEOUS CRACKS APPEARED ON MY 2019 SUBARU OUTBACK WITH 10104 MILES. NO IMPACTS HAVE OCCURRED TO VEHICLE OR WINDSHIELD. VEHICLE WAS PARKED WHEN CRACKS DISCOVERED. VEHICLE IS PARKED OUTSIDE IN THE DRIVEWAY AND HAS BEEN DRIVEN VERY LOW MILES SINCE THE COVID-19 OUTBREAK. THE FIRST CRACK RUNS HORIZONTAL AND POSITIONED ABOUT HALF WAY UP WINDSHIELD AND A LITTLE LEFT OF CENTER (TOWARDS DRIVER'S SIDE). THE SECOND CRACK IS A CRESCENT SHAPED CRACK APPROXIMATELY 4 INCHES BELOW THE HORIZONTAL CRACK.
Additional Notes:
SPONTANEOUS CRACKS APPEARED ON MY 2019 SUBARU OUTBACK WITH 10104 MILES. NO IMPACTS HAVE OCCURRED TO VEHICLE OR WINDSHIELD. VEHICLE WAS PARKED WHEN CRACKS DISCOVERED. VEHICLE IS PARKED OUTSIDE IN THE DRIVEWAY AND HAS BEEN DRIVEN VERY LOW MILES SINCE THE COVID-19 OUTBREAK. THE FIRST CRACK RUNS HORIZONTAL AND POSITIONED ABOUT HALF WAY UP WINDSHIELD AND A LITTLE LEFT OF CENTER (TOWARDS DRIVER'S SIDE). THE SECOND CRACK IS A CRESCENT SHAPED CRACK APPROXIMATELY 4 INCHES BELOW THE HORIZONTAL CRACK.
Mfg Campaign: 11339158
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY OUTBACK HAD FUEL PUMP FAILURE AND STALLED ON HIGHWAY RAMP ON JULY 5, 2020 AFTER SUBARU DEALERSHIP REPLACED FUEL PUMP ON JULY 1, 2020 PER SAFETY RECALL WRD-20. ON JULY 1, 2020, I HAD MY 18,000 MILES SERVICE AND SAFETY RECALL WRD-20 (FUEL-PUMP) DONE AT SUBARU DEALERSHIP. PICKED UP THE CAR AND DROVE IT HOME. ON JULY 5, I DROVE FROM PLEASANT HILL TO SAN FRANCISCO AND THE CAR STALLED ON HIGHWAY 101 AT OFF RAMP. I CANNOT RESTART THE CAR AND THERE WAS HEAVY SMELL OF GASOLINE COMING INSIDE THE CAR. I CANNOT PUSH IT TO THE SIDE SINCE THE DRIVING WHEEL IS VERY HARD TO MOVE AND THE CAR STALLED IN THE MIDDLE LANE OF THREE LANES HIGHWAY RAMP. I HAD TO WAIT FOR TOW TRUCK TO COME TO GET OFF THE HIGHWAY AND IT WAS TOWED BACK TO MY HOME SINCE THE DEALERSHIP SERVICE SHOP IS CLOSED ON SUNDAY. AFTER THE TOW TRUCK DROPPED OFF MY CAR, I WAS TRYING TO START THE CAR AND FOUND OUT GASOLINE IS LEAKING/POURING FROM BOTTOM OF MY CAR AND STILL CANNOT START. I HAVE ATTACHED TWO PICTURES TO SHOW THE GASOLINE LEAKING/POURING CONDITION. I WENT ONLINE AND FOUND I AM NOT THE ONLY CASE THAT FUEL PUMP FAILED AGAIN AFTER RECALL WRD-20 FUEL PUMP REPLACEMENT. THIS IS NOT SAFE FOR DRIVERS.
Corrective Action:
MY OUTBACK HAD FUEL PUMP FAILURE AND STALLED ON HIGHWAY RAMP ON JULY 5, 2020 AFTER SUBARU DEALERSHIP REPLACED FUEL PUMP ON JULY 1, 2020 PER SAFETY RECALL WRD-20. ON JULY 1, 2020, I HAD MY 18,000 MILES SERVICE AND SAFETY RECALL WRD-20 (FUEL-PUMP) DONE AT SUBARU DEALERSHIP. PICKED UP THE CAR AND DROVE IT HOME. ON JULY 5, I DROVE FROM PLEASANT HILL TO SAN FRANCISCO AND THE CAR STALLED ON HIGHWAY 101 AT OFF RAMP. I CANNOT RESTART THE CAR AND THERE WAS HEAVY SMELL OF GASOLINE COMING INSIDE THE CAR. I CANNOT PUSH IT TO THE SIDE SINCE THE DRIVING WHEEL IS VERY HARD TO MOVE AND THE CAR STALLED IN THE MIDDLE LANE OF THREE LANES HIGHWAY RAMP. I HAD TO WAIT FOR TOW TRUCK TO COME TO GET OFF THE HIGHWAY AND IT WAS TOWED BACK TO MY HOME SINCE THE DEALERSHIP SERVICE SHOP IS CLOSED ON SUNDAY. AFTER THE TOW TRUCK DROPPED OFF MY CAR, I WAS TRYING TO START THE CAR AND FOUND OUT GASOLINE IS LEAKING/POURING FROM BOTTOM OF MY CAR AND STILL CANNOT START. I HAVE ATTACHED TWO PICTURES TO SHOW THE GASOLINE LEAKING/POURING CONDITION. I WENT ONLINE AND FOUND I AM NOT THE ONLY CASE THAT FUEL PUMP FAILED AGAIN AFTER RECALL WRD-20 FUEL PUMP REPLACEMENT. THIS IS NOT SAFE FOR DRIVERS.
Additional Notes:
MY OUTBACK HAD FUEL PUMP FAILURE AND STALLED ON HIGHWAY RAMP ON JULY 5, 2020 AFTER SUBARU DEALERSHIP REPLACED FUEL PUMP ON JULY 1, 2020 PER SAFETY RECALL WRD-20. ON JULY 1, 2020, I HAD MY 18,000 MILES SERVICE AND SAFETY RECALL WRD-20 (FUEL-PUMP) DONE AT SUBARU DEALERSHIP. PICKED UP THE CAR AND DROVE IT HOME. ON JULY 5, I DROVE FROM PLEASANT HILL TO SAN FRANCISCO AND THE CAR STALLED ON HIGHWAY 101 AT OFF RAMP. I CANNOT RESTART THE CAR AND THERE WAS HEAVY SMELL OF GASOLINE COMING INSIDE THE CAR. I CANNOT PUSH IT TO THE SIDE SINCE THE DRIVING WHEEL IS VERY HARD TO MOVE AND THE CAR STALLED IN THE MIDDLE LANE OF THREE LANES HIGHWAY RAMP. I HAD TO WAIT FOR TOW TRUCK TO COME TO GET OFF THE HIGHWAY AND IT WAS TOWED BACK TO MY HOME SINCE THE DEALERSHIP SERVICE SHOP IS CLOSED ON SUNDAY. AFTER THE TOW TRUCK DROPPED OFF MY CAR, I WAS TRYING TO START THE CAR AND FOUND OUT GASOLINE IS LEAKING/POURING FROM BOTTOM OF MY CAR AND STILL CANNOT START. I HAVE ATTACHED TWO PICTURES TO SHOW THE GASOLINE LEAKING/POURING CONDITION. I WENT ONLINE AND FOUND I AM NOT THE ONLY CASE THAT FUEL PUMP FAILED AGAIN AFTER RECALL WRD-20 FUEL PUMP REPLACEMENT. THIS IS NOT SAFE FOR DRIVERS.
Mfg Campaign: 11338331
Recall Date: Jul 9, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2019 SUBARU OUTBACK HAD A FUEL PUMP RECALL, AND THE DEALERSHIP DID THE RECALL. I DROVE THE CAR FOR 15 MILES, PARKED IT ON A CITY STREET, AND WHEN I RETURNED BACK AFTER AN HOUR TO START THE CAR, IT DID NOT START. THE WHOLE INTERIOR STARTED SMELLING LIKE GASOLINE. WHEN I EXITED THE CAR, I NOTICED GASOLINE LEAKING FROM THE PASSENGER SIDE OF THE CAR, AND ALL OVER THE CITY STREET. I THINK THE NEW FUEL PUMP THEY ARE INSTALLING ARE DEFECTIVE.
Corrective Action:
MY 2019 SUBARU OUTBACK HAD A FUEL PUMP RECALL, AND THE DEALERSHIP DID THE RECALL. I DROVE THE CAR FOR 15 MILES, PARKED IT ON A CITY STREET, AND WHEN I RETURNED BACK AFTER AN HOUR TO START THE CAR, IT DID NOT START. THE WHOLE INTERIOR STARTED SMELLING LIKE GASOLINE. WHEN I EXITED THE CAR, I NOTICED GASOLINE LEAKING FROM THE PASSENGER SIDE OF THE CAR, AND ALL OVER THE CITY STREET. I THINK THE NEW FUEL PUMP THEY ARE INSTALLING ARE DEFECTIVE.
Additional Notes:
MY 2019 SUBARU OUTBACK HAD A FUEL PUMP RECALL, AND THE DEALERSHIP DID THE RECALL. I DROVE THE CAR FOR 15 MILES, PARKED IT ON A CITY STREET, AND WHEN I RETURNED BACK AFTER AN HOUR TO START THE CAR, IT DID NOT START. THE WHOLE INTERIOR STARTED SMELLING LIKE GASOLINE. WHEN I EXITED THE CAR, I NOTICED GASOLINE LEAKING FROM THE PASSENGER SIDE OF THE CAR, AND ALL OVER THE CITY STREET. I THINK THE NEW FUEL PUMP THEY ARE INSTALLING ARE DEFECTIVE.
Mfg Campaign: 11338379
Recall Date: Jul 9, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE STARTED HAVING BATTERY ISSUES IN APRIL 2020. I USE THE OUTBACK FOR WORK MONDAY THROUGH FRIDAY, AND I BEGAN TO NOTICE A WEAK BATTERY AFTER THE WEEKEND. I LET IT SIT FOR THREE DAYS, AND WHEN I TRIED TO START IT, IT WAS DEAD. I PUT A CHARGER ON THE BATTERY, STARTED RIGHT UP THE NEXT DAY. I TOOK IT TO WORK AND LATER THAT DAY, ATE LUNCH IN THE CAR. AFTER LISTENING TO THE RADIO FOR ABOUT 30 MINUTES, I STARTED THE CAR TO RUN THE AC. IT HAD TROUBLE STARTING, BUT I MANAGED TO START IT AND LET IT RUN FOR ABOUT 15 MINUTES. IT WAS STILL A LITTLE SLUGGISH STARTING AFTER WORK, SO I LEFT IT HOME AND TOOK A DIFFERENT CAR THE NEXT DAY. AFTER TAKING A DIFFERENT VEHICLE TO WORK, I TRIED TO START IT AGAIN, AND AGAIN IT WAS DEAD. SUBARU ROADSIDE ASSISTANCE WOULD ONLY PAY FOR A TOW FOR A CERTAIN NUMBER OF MILES TO THE DEALERSHIP; IT WOULD HAVE COST ME OVER $100 TO TOW IT BACK TO THE DEALER. I PUT A NEW BATTERY ON IT IN MAY, AND SO FAR HAVE NOT HAD ANYMORE ISSUES WITH IT STARTING.
Corrective Action:
WE STARTED HAVING BATTERY ISSUES IN APRIL 2020. I USE THE OUTBACK FOR WORK MONDAY THROUGH FRIDAY, AND I BEGAN TO NOTICE A WEAK BATTERY AFTER THE WEEKEND. I LET IT SIT FOR THREE DAYS, AND WHEN I TRIED TO START IT, IT WAS DEAD. I PUT A CHARGER ON THE BATTERY, STARTED RIGHT UP THE NEXT DAY. I TOOK IT TO WORK AND LATER THAT DAY, ATE LUNCH IN THE CAR. AFTER LISTENING TO THE RADIO FOR ABOUT 30 MINUTES, I STARTED THE CAR TO RUN THE AC. IT HAD TROUBLE STARTING, BUT I MANAGED TO START IT AND LET IT RUN FOR ABOUT 15 MINUTES. IT WAS STILL A LITTLE SLUGGISH STARTING AFTER WORK, SO I LEFT IT HOME AND TOOK A DIFFERENT CAR THE NEXT DAY. AFTER TAKING A DIFFERENT VEHICLE TO WORK, I TRIED TO START IT AGAIN, AND AGAIN IT WAS DEAD. SUBARU ROADSIDE ASSISTANCE WOULD ONLY PAY FOR A TOW FOR A CERTAIN NUMBER OF MILES TO THE DEALERSHIP; IT WOULD HAVE COST ME OVER $100 TO TOW IT BACK TO THE DEALER. I PUT A NEW BATTERY ON IT IN MAY, AND SO FAR HAVE NOT HAD ANYMORE ISSUES WITH IT STARTING.
Additional Notes:
WE STARTED HAVING BATTERY ISSUES IN APRIL 2020. I USE THE OUTBACK FOR WORK MONDAY THROUGH FRIDAY, AND I BEGAN TO NOTICE A WEAK BATTERY AFTER THE WEEKEND. I LET IT SIT FOR THREE DAYS, AND WHEN I TRIED TO START IT, IT WAS DEAD. I PUT A CHARGER ON THE BATTERY, STARTED RIGHT UP THE NEXT DAY. I TOOK IT TO WORK AND LATER THAT DAY, ATE LUNCH IN THE CAR. AFTER LISTENING TO THE RADIO FOR ABOUT 30 MINUTES, I STARTED THE CAR TO RUN THE AC. IT HAD TROUBLE STARTING, BUT I MANAGED TO START IT AND LET IT RUN FOR ABOUT 15 MINUTES. IT WAS STILL A LITTLE SLUGGISH STARTING AFTER WORK, SO I LEFT IT HOME AND TOOK A DIFFERENT CAR THE NEXT DAY. AFTER TAKING A DIFFERENT VEHICLE TO WORK, I TRIED TO START IT AGAIN, AND AGAIN IT WAS DEAD. SUBARU ROADSIDE ASSISTANCE WOULD ONLY PAY FOR A TOW FOR A CERTAIN NUMBER OF MILES TO THE DEALERSHIP; IT WOULD HAVE COST ME OVER $100 TO TOW IT BACK TO THE DEALER. I PUT A NEW BATTERY ON IT IN MAY, AND SO FAR HAVE NOT HAD ANYMORE ISSUES WITH IT STARTING.
Mfg Campaign: 11338158
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WIFE AND I DRIVING HOME EASTBOUND HIGHWAY 50 AND NOTICED SMALL CRACK IN WINDSHIELD GLASS UNDER WINDSHIELD WIPER. NEVER HEARD OR SAW ANYTHING HIT WINDSHIELD AND THERE WERE NO OTHER VEHICLES IN FRONT OR BEHIND US. I HAVE OWNED MANY VEHICLES AND THE WINDSHIELD USUALLY WILL GET A SMALL DING WHEN HIT HARD BY ROCK OR PEBBLE BUT WILL NOT CRACK. THIS CRACK STARTED AT BOTTOM ON WINDSHIELD UNDERNEATH THE WIPER.
Corrective Action:
MY WIFE AND I DRIVING HOME EASTBOUND HIGHWAY 50 AND NOTICED SMALL CRACK IN WINDSHIELD GLASS UNDER WINDSHIELD WIPER. NEVER HEARD OR SAW ANYTHING HIT WINDSHIELD AND THERE WERE NO OTHER VEHICLES IN FRONT OR BEHIND US. I HAVE OWNED MANY VEHICLES AND THE WINDSHIELD USUALLY WILL GET A SMALL DING WHEN HIT HARD BY ROCK OR PEBBLE BUT WILL NOT CRACK. THIS CRACK STARTED AT BOTTOM ON WINDSHIELD UNDERNEATH THE WIPER.
Additional Notes:
MY WIFE AND I DRIVING HOME EASTBOUND HIGHWAY 50 AND NOTICED SMALL CRACK IN WINDSHIELD GLASS UNDER WINDSHIELD WIPER. NEVER HEARD OR SAW ANYTHING HIT WINDSHIELD AND THERE WERE NO OTHER VEHICLES IN FRONT OR BEHIND US. I HAVE OWNED MANY VEHICLES AND THE WINDSHIELD USUALLY WILL GET A SMALL DING WHEN HIT HARD BY ROCK OR PEBBLE BUT WILL NOT CRACK. THIS CRACK STARTED AT BOTTOM ON WINDSHIELD UNDERNEATH THE WIPER.
Mfg Campaign: 11337626
Recall Date: Jul 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED. THE CRACK WAS LOCATED ON THE DRIVER'S SIDE FRONT WINDSHIELD AND HAD EXTENDED APPROXIMATELY 30 INCHES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD. LITHIA SUBARU OF FRESNO LOCATED AT 5200 NORTH BLACKSTONE AVE FRESNO, CA 93710 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED. THE CRACK WAS LOCATED ON THE DRIVER'S SIDE FRONT WINDSHIELD AND HAD EXTENDED APPROXIMATELY 30 INCHES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD. LITHIA SUBARU OF FRESNO LOCATED AT 5200 NORTH BLACKSTONE AVE FRESNO, CA 93710 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED. THE CRACK WAS LOCATED ON THE DRIVER'S SIDE FRONT WINDSHIELD AND HAD EXTENDED APPROXIMATELY 30 INCHES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD. LITHIA SUBARU OF FRESNO LOCATED AT 5200 NORTH BLACKSTONE AVE FRESNO, CA 93710 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11337670
Recall Date: Jul 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
UNEXPLAINED CRACKED WINDSHIELD.
Corrective Action:
UNEXPLAINED CRACKED WINDSHIELD.
Additional Notes:
UNEXPLAINED CRACKED WINDSHIELD.
Mfg Campaign: 11337671
Recall Date: Jul 6, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING ON HIGHWAY AND WINDSHIELD SPONTANEOUSLY CRACKED 3 INCHES. NO IMPACT FROM ROCK. HAVEN'T DRIVEN SINCE AND IT'S NOW CRACKED HALFWAY ACROSS THE WINDSHIELD. DEFINITELY A DEFECT.
Corrective Action:
DRIVING ON HIGHWAY AND WINDSHIELD SPONTANEOUSLY CRACKED 3 INCHES. NO IMPACT FROM ROCK. HAVEN'T DRIVEN SINCE AND IT'S NOW CRACKED HALFWAY ACROSS THE WINDSHIELD. DEFINITELY A DEFECT.
Additional Notes:
DRIVING ON HIGHWAY AND WINDSHIELD SPONTANEOUSLY CRACKED 3 INCHES. NO IMPACT FROM ROCK. HAVEN'T DRIVEN SINCE AND IT'S NOW CRACKED HALFWAY ACROSS THE WINDSHIELD. DEFINITELY A DEFECT.
Mfg Campaign: 11337527
Recall Date: Jul 5, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING AT LOW SPEED AND MY WINDSHIELD CRACKED DUE TO UNKNOWN REASONS. THIS HAPPENED SECOND TIME ON MY CAR WITHIN 12 MONTHS.
Corrective Action:
I WAS DRIVING AT LOW SPEED AND MY WINDSHIELD CRACKED DUE TO UNKNOWN REASONS. THIS HAPPENED SECOND TIME ON MY CAR WITHIN 12 MONTHS.
Additional Notes:
I WAS DRIVING AT LOW SPEED AND MY WINDSHIELD CRACKED DUE TO UNKNOWN REASONS. THIS HAPPENED SECOND TIME ON MY CAR WITHIN 12 MONTHS.
Mfg Campaign: 11337537
Recall Date: Jul 5, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY HAS DIED AT LEAST 6 TIMES SINCE APRIL 2019. TOOK TO DEALER TWICE AND THEY SAID "CARGO LIGHT WAS LEFT ON AND DRAINED THE BATTERY", ANOTHER TIME "REAR CARGO DOOR PROBABLY WAS AJAR", THEY ALSO SAID "PERHAPS IT IS NOT BEING DRIVEN ENOUGH" AND "WHEN THE CAR IS TURNED OFF THE SYSTEM IS ALWAYS LOOKING FOR WIFI SIGNAL SO THAT MIGHT DRAIN THE BATTERY TOO". I STOPPED TAKING IT TO DEALER AND RECHARGED IT ON MY OWN. DEALER SAID THEY'D REPLACE THE BATTERY BUT COULD ONLY DO IT WITH THE SAME SIZE AS THE ORIGINAL.
Corrective Action:
BATTERY HAS DIED AT LEAST 6 TIMES SINCE APRIL 2019. TOOK TO DEALER TWICE AND THEY SAID "CARGO LIGHT WAS LEFT ON AND DRAINED THE BATTERY", ANOTHER TIME "REAR CARGO DOOR PROBABLY WAS AJAR", THEY ALSO SAID "PERHAPS IT IS NOT BEING DRIVEN ENOUGH" AND "WHEN THE CAR IS TURNED OFF THE SYSTEM IS ALWAYS LOOKING FOR WIFI SIGNAL SO THAT MIGHT DRAIN THE BATTERY TOO". I STOPPED TAKING IT TO DEALER AND RECHARGED IT ON MY OWN. DEALER SAID THEY'D REPLACE THE BATTERY BUT COULD ONLY DO IT WITH THE SAME SIZE AS THE ORIGINAL.
Additional Notes:
BATTERY HAS DIED AT LEAST 6 TIMES SINCE APRIL 2019. TOOK TO DEALER TWICE AND THEY SAID "CARGO LIGHT WAS LEFT ON AND DRAINED THE BATTERY", ANOTHER TIME "REAR CARGO DOOR PROBABLY WAS AJAR", THEY ALSO SAID "PERHAPS IT IS NOT BEING DRIVEN ENOUGH" AND "WHEN THE CAR IS TURNED OFF THE SYSTEM IS ALWAYS LOOKING FOR WIFI SIGNAL SO THAT MIGHT DRAIN THE BATTERY TOO". I STOPPED TAKING IT TO DEALER AND RECHARGED IT ON MY OWN. DEALER SAID THEY'D REPLACE THE BATTERY BUT COULD ONLY DO IT WITH THE SAME SIZE AS THE ORIGINAL.
Mfg Campaign: 11337295
Recall Date: Jul 3, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED A NEW 2019 SUBARU OUTBACK IN AUGUST 2019. A LARGE CRACK DEVELOPED IN THE WINDSHIELD IN JUNE 2020. I REPLACED THE WINDSHIELD. 10 DAYS LATER ANOTHER LARGE CRACK DEVELOPED ACROSS THE WINDSHIELD. THIS WAS REPLACED ON 7/2/2020. I HAVE SPENT ABOUT $1000 SO FAR ON WINDSHIELD REPLACEMENTS FOR A CAR THAT IS UNDER ONE YEAR OLD. *TR
Corrective Action:
I PURCHASED A NEW 2019 SUBARU OUTBACK IN AUGUST 2019. A LARGE CRACK DEVELOPED IN THE WINDSHIELD IN JUNE 2020. I REPLACED THE WINDSHIELD. 10 DAYS LATER ANOTHER LARGE CRACK DEVELOPED ACROSS THE WINDSHIELD. THIS WAS REPLACED ON 7/2/2020. I HAVE SPENT ABOUT $1000 SO FAR ON WINDSHIELD REPLACEMENTS FOR A CAR THAT IS UNDER ONE YEAR OLD. *TR
Additional Notes:
I PURCHASED A NEW 2019 SUBARU OUTBACK IN AUGUST 2019. A LARGE CRACK DEVELOPED IN THE WINDSHIELD IN JUNE 2020. I REPLACED THE WINDSHIELD. 10 DAYS LATER ANOTHER LARGE CRACK DEVELOPED ACROSS THE WINDSHIELD. THIS WAS REPLACED ON 7/2/2020. I HAVE SPENT ABOUT $1000 SO FAR ON WINDSHIELD REPLACEMENTS FOR A CAR THAT IS UNDER ONE YEAR OLD. *TR
Mfg Campaign: 11337340
Recall Date: Jul 3, 2020
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