Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
347 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VIBRATION BETWEEN 65 AND 84 MPH. STARTED HAVING PROBLEM AT 14000 MILES. ALLEGEDLY, DEALER FOUND AXLES TO BE WARPED (SURE THEY WERE) AND REPLACED (UNLIKELY)...BUT THINKING IT WAS LIP SERVICE TO GET ME OUT THE DOOR AND LEAVE THEM ALONE (NO EVIDENCE PROVIDED AFTER SERVICE OF MALFUNCTIONED PARTS). HAVE HAD WHEELS BALANCED NUMEROUS TIMES, CENTRAMATIC BALANCERS APPLIED, NEW TIRES, NEW WHEELS. NOTHING HAS FIXED THE PROBLEM. *TR
Corrective Action:
VIBRATION BETWEEN 65 AND 84 MPH. STARTED HAVING PROBLEM AT 14000 MILES. ALLEGEDLY, DEALER FOUND AXLES TO BE WARPED (SURE THEY WERE) AND REPLACED (UNLIKELY)...BUT THINKING IT WAS LIP SERVICE TO GET ME OUT THE DOOR AND LEAVE THEM ALONE (NO EVIDENCE PROVIDED AFTER SERVICE OF MALFUNCTIONED PARTS). HAVE HAD WHEELS BALANCED NUMEROUS TIMES, CENTRAMATIC BALANCERS APPLIED, NEW TIRES, NEW WHEELS. NOTHING HAS FIXED THE PROBLEM. *TR
Additional Notes:
VIBRATION BETWEEN 65 AND 84 MPH. STARTED HAVING PROBLEM AT 14000 MILES. ALLEGEDLY, DEALER FOUND AXLES TO BE WARPED (SURE THEY WERE) AND REPLACED (UNLIKELY)...BUT THINKING IT WAS LIP SERVICE TO GET ME OUT THE DOOR AND LEAVE THEM ALONE (NO EVIDENCE PROVIDED AFTER SERVICE OF MALFUNCTIONED PARTS). HAVE HAD WHEELS BALANCED NUMEROUS TIMES, CENTRAMATIC BALANCERS APPLIED, NEW TIRES, NEW WHEELS. NOTHING HAS FIXED THE PROBLEM. *TR
Mfg Campaign: 10938812
Recall Date: Dec 30, 2016
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RAM DROPPED THE BALL WITH THE THROTTLE DELAY (DEAD PEDAL) FROM A STOP OR SLOW SPEED! 3 MONTH OLD TRUCK, NOW IN NEARLY 2 ACCIDENTS JUST TRYING TO MERGE ONTO HIGHWAY DUE TO THROTTLE DELAY WHILE MY WIFE AND 4 KIDS WERE IN THE TRUCK. 100% DISAPPOINTED - FIX OR LEMON LAW MY VEHICLE.
Corrective Action:
RAM DROPPED THE BALL WITH THE THROTTLE DELAY (DEAD PEDAL) FROM A STOP OR SLOW SPEED! 3 MONTH OLD TRUCK, NOW IN NEARLY 2 ACCIDENTS JUST TRYING TO MERGE ONTO HIGHWAY DUE TO THROTTLE DELAY WHILE MY WIFE AND 4 KIDS WERE IN THE TRUCK. 100% DISAPPOINTED - FIX OR LEMON LAW MY VEHICLE.
Additional Notes:
RAM DROPPED THE BALL WITH THE THROTTLE DELAY (DEAD PEDAL) FROM A STOP OR SLOW SPEED! 3 MONTH OLD TRUCK, NOW IN NEARLY 2 ACCIDENTS JUST TRYING TO MERGE ONTO HIGHWAY DUE TO THROTTLE DELAY WHILE MY WIFE AND 4 KIDS WERE IN THE TRUCK. 100% DISAPPOINTED - FIX OR LEMON LAW MY VEHICLE.
Mfg Campaign: 10928536
Recall Date: Nov 29, 2016
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TAILGATE ON MY 2016 RAM 2500 POWER WAGON HAS FALLEN OPEN THREE SEPERATE TIMES IN THE PAST MONTH. AFTER THE FIRST INCIDENT, I MADE SURE IT WAS FULLY SHUT BY PULLING/TUGGING ON THE TAILGATE. ALL THREE INCIDENTS OCCURED IMMEDIATELY AFTER ENTERING THE TRUCK AND WHILE ACCELERATING. THE TRUCK WAS MOVING JUST UNDER 30MPH.
Corrective Action:
THE TAILGATE ON MY 2016 RAM 2500 POWER WAGON HAS FALLEN OPEN THREE SEPERATE TIMES IN THE PAST MONTH. AFTER THE FIRST INCIDENT, I MADE SURE IT WAS FULLY SHUT BY PULLING/TUGGING ON THE TAILGATE. ALL THREE INCIDENTS OCCURED IMMEDIATELY AFTER ENTERING THE TRUCK AND WHILE ACCELERATING. THE TRUCK WAS MOVING JUST UNDER 30MPH.
Additional Notes:
THE TAILGATE ON MY 2016 RAM 2500 POWER WAGON HAS FALLEN OPEN THREE SEPERATE TIMES IN THE PAST MONTH. AFTER THE FIRST INCIDENT, I MADE SURE IT WAS FULLY SHUT BY PULLING/TUGGING ON THE TAILGATE. ALL THREE INCIDENTS OCCURED IMMEDIATELY AFTER ENTERING THE TRUCK AND WHILE ACCELERATING. THE TRUCK WAS MOVING JUST UNDER 30MPH.
Mfg Campaign: 10927281
Recall Date: Nov 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. ALL THE WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. ALL THE WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. ALL THE WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 10926383
Recall Date: Nov 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Corrective Action:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Additional Notes:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Mfg Campaign: 10920609
Recall Date: Nov 1, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Corrective Action:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Additional Notes:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Mfg Campaign: 10920609
Recall Date: Nov 1, 2016
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Corrective Action:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Additional Notes:
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Mfg Campaign: 10920609
Recall Date: Nov 1, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Corrective Action:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Additional Notes:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Mfg Campaign: 10917232
Recall Date: Oct 18, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Corrective Action:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Additional Notes:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Mfg Campaign: 10917232
Recall Date: Oct 18, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Corrective Action:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Additional Notes:
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
Mfg Campaign: 10917232
Recall Date: Oct 18, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DEAD PEDAL. THIS VEHICLE WHEN STARTING TO ACCELERATE, RELEASING ACCELERATOR AND THEN GETTING BACK IMMEDIATELY ON THE ACCELERATOR, DOES NOT RESPOND FOR SEVERAL SECONDS. THIS HAPPENED WHILE PULLING INTO AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEALER AND RAM SAYS IT IS NORMAL, BUT MANY OWNERS ARE EXPERIENCING THIS ISSUE. IT HAS BEEN SUGGESTED THAT IT IS AN INTENDED PROGRAMMING ISSUE THAT WAS PUT IN PLACE TO HELP THE DRIVETRAIN AND/OR EMISSIONS. IT IS DANGEROUS!!!!! MY OTHER 2015 RAM THAT I TRADED DID THE SAME THING BUT I DID NOT FILE A REPORT.
Corrective Action:
DEAD PEDAL. THIS VEHICLE WHEN STARTING TO ACCELERATE, RELEASING ACCELERATOR AND THEN GETTING BACK IMMEDIATELY ON THE ACCELERATOR, DOES NOT RESPOND FOR SEVERAL SECONDS. THIS HAPPENED WHILE PULLING INTO AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEALER AND RAM SAYS IT IS NORMAL, BUT MANY OWNERS ARE EXPERIENCING THIS ISSUE. IT HAS BEEN SUGGESTED THAT IT IS AN INTENDED PROGRAMMING ISSUE THAT WAS PUT IN PLACE TO HELP THE DRIVETRAIN AND/OR EMISSIONS. IT IS DANGEROUS!!!!! MY OTHER 2015 RAM THAT I TRADED DID THE SAME THING BUT I DID NOT FILE A REPORT.
Additional Notes:
DEAD PEDAL. THIS VEHICLE WHEN STARTING TO ACCELERATE, RELEASING ACCELERATOR AND THEN GETTING BACK IMMEDIATELY ON THE ACCELERATOR, DOES NOT RESPOND FOR SEVERAL SECONDS. THIS HAPPENED WHILE PULLING INTO AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEALER AND RAM SAYS IT IS NORMAL, BUT MANY OWNERS ARE EXPERIENCING THIS ISSUE. IT HAS BEEN SUGGESTED THAT IT IS AN INTENDED PROGRAMMING ISSUE THAT WAS PUT IN PLACE TO HELP THE DRIVETRAIN AND/OR EMISSIONS. IT IS DANGEROUS!!!!! MY OTHER 2015 RAM THAT I TRADED DID THE SAME THING BUT I DID NOT FILE A REPORT.
Mfg Campaign: 10916641
Recall Date: Oct 17, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Corrective Action:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Additional Notes:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Mfg Campaign: 10915910
Recall Date: Oct 13, 2016
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Corrective Action:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Additional Notes:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Mfg Campaign: 10915910
Recall Date: Oct 13, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Corrective Action:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Additional Notes:
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
Mfg Campaign: 10915910
Recall Date: Oct 13, 2016
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE HT TIRES, SIZE: LT275/70R18. THE CONTACT STATED THAT THE REAR TIRES HAD A REQUIRED PRESSURE OF 80 PSI, AND THE FRONT TIRES REQUIRED A PRESSURE OF 65 PSI. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES EXCEEDED THE REQUIRED PSI, WHICH CAUSED THEM TO MOVE UP AND DOWN WHEN DRIVING. WHILE DRIVING APPROXIMATELY 63 MPH AND APPLYING THE BRAKE PEDAL, THE VEHICLE WAS UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 12,600 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE HT TIRES, SIZE: LT275/70R18. THE CONTACT STATED THAT THE REAR TIRES HAD A REQUIRED PRESSURE OF 80 PSI, AND THE FRONT TIRES REQUIRED A PRESSURE OF 65 PSI. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES EXCEEDED THE REQUIRED PSI, WHICH CAUSED THEM TO MOVE UP AND DOWN WHEN DRIVING. WHILE DRIVING APPROXIMATELY 63 MPH AND APPLYING THE BRAKE PEDAL, THE VEHICLE WAS UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 12,600 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE HT TIRES, SIZE: LT275/70R18. THE CONTACT STATED THAT THE REAR TIRES HAD A REQUIRED PRESSURE OF 80 PSI, AND THE FRONT TIRES REQUIRED A PRESSURE OF 65 PSI. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES EXCEEDED THE REQUIRED PSI, WHICH CAUSED THEM TO MOVE UP AND DOWN WHEN DRIVING. WHILE DRIVING APPROXIMATELY 63 MPH AND APPLYING THE BRAKE PEDAL, THE VEHICLE WAS UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 12,600 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 10914022
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
Mfg Campaign: 10910805
Recall Date: Sep 30, 2016
Chrysler (fca Us, Llc)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
Mfg Campaign: 10910805
Recall Date: Sep 30, 2016
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Mfg Campaign: 10907101
Recall Date: Sep 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Mfg Campaign: 10907101
Recall Date: Sep 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS A BIG SAFETY CONCERN. MY 2016 RAM HAS MAJOR THROTTLE DELAY. IT BECOMES A SAFETY CONCERN WHEN I'M PULLING OUT INTO TRAFFIC, LET OFF THE ACCELERATOR AND GET BACK ON IT AND IT WAITS 1.5 TO 2 SECONDS BEFORE THE COMPUTER RECEIVES THE COMMAND TO GIVE THROTTLE. I HAVE HAD ONE INSTANCE WHERE I WAS PROCEEDING TO CHANGE LANES ON THE INTERSTATE AND GIVE IT THROTTLE BUT IT DIDN'T RESPOND AND THEN I WAS A SITTING DUCK BECAUSE MY BRAND NEW TRUCK DIDN'T WANT TO WAKE UP AND GO. THIS IS A KNOWN PROBLEM THAT IS VERY WELL COMPLAINED ABOUT BY MANY RAM OWNERS AND IT'S ONLY A MATTER OF TIME BEFORE THIS WILL GET SOMEONE EITHER HURT OR KILLED AS A RESULT.
Corrective Action:
THIS IS A BIG SAFETY CONCERN. MY 2016 RAM HAS MAJOR THROTTLE DELAY. IT BECOMES A SAFETY CONCERN WHEN I'M PULLING OUT INTO TRAFFIC, LET OFF THE ACCELERATOR AND GET BACK ON IT AND IT WAITS 1.5 TO 2 SECONDS BEFORE THE COMPUTER RECEIVES THE COMMAND TO GIVE THROTTLE. I HAVE HAD ONE INSTANCE WHERE I WAS PROCEEDING TO CHANGE LANES ON THE INTERSTATE AND GIVE IT THROTTLE BUT IT DIDN'T RESPOND AND THEN I WAS A SITTING DUCK BECAUSE MY BRAND NEW TRUCK DIDN'T WANT TO WAKE UP AND GO. THIS IS A KNOWN PROBLEM THAT IS VERY WELL COMPLAINED ABOUT BY MANY RAM OWNERS AND IT'S ONLY A MATTER OF TIME BEFORE THIS WILL GET SOMEONE EITHER HURT OR KILLED AS A RESULT.
Additional Notes:
THIS IS A BIG SAFETY CONCERN. MY 2016 RAM HAS MAJOR THROTTLE DELAY. IT BECOMES A SAFETY CONCERN WHEN I'M PULLING OUT INTO TRAFFIC, LET OFF THE ACCELERATOR AND GET BACK ON IT AND IT WAITS 1.5 TO 2 SECONDS BEFORE THE COMPUTER RECEIVES THE COMMAND TO GIVE THROTTLE. I HAVE HAD ONE INSTANCE WHERE I WAS PROCEEDING TO CHANGE LANES ON THE INTERSTATE AND GIVE IT THROTTLE BUT IT DIDN'T RESPOND AND THEN I WAS A SITTING DUCK BECAUSE MY BRAND NEW TRUCK DIDN'T WANT TO WAKE UP AND GO. THIS IS A KNOWN PROBLEM THAT IS VERY WELL COMPLAINED ABOUT BY MANY RAM OWNERS AND IT'S ONLY A MATTER OF TIME BEFORE THIS WILL GET SOMEONE EITHER HURT OR KILLED AS A RESULT.
Mfg Campaign: 10897432
Recall Date: Aug 21, 2016
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