RAM 2500 2016

Complete listing of complaints and recalls for this vehicle

347
Complaints
23
Recalls

Complaints & Recalls

347 Complaints 23 Recalls

Official Safety Recalls - Important!

23 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V302000 SAFETY RECALL
1M Vehicles Affected
Recall Date: May 9, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Potential Risk:
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T25
Notice Date: Jun 26, 2017
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16E041000 SAFETY RECALL
345 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Potential Risk:
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
FREE Recall Solution:
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S30
Notice Date: Jul 1, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 15V592000 SAFETY RECALL
41 Vehicles Affected
Recall Date: Sep 23, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.

Potential Risk:
An engine that stalls without warning increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R52
Notice Date: Dec 21, 2015
Recall Date: Sep 23, 2015

Consumer Complaints

347 Complaints
Chrysler (fca Us, Llc)
Campaign: 10837923 Other
Feb 24, 2016
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Manufacturer: RAM
Mfg Campaign: 10837923
Notice Date: Feb 24, 2016
Recall Date: Feb 24, 2016
Chrysler (fca Us, Llc)
Campaign: 10821612 Other
Jan 22, 2016
Defect Description:

ENGINE

Potential Consequences:

THROTTLE RESPONSE, THERE IS A HUGE DELAY BETWEEN ACTIVATING THE PEDAL AND THE ENGINE REACTING TO THAT INPUT. CROSSING A BUSY STREET FROM A STANDSTILL IS A GAMBLE WHETHER OR NOT YOU'LL ACCELERATE IN ENOUGH TIME.

Corrective Action:

THROTTLE RESPONSE, THERE IS A HUGE DELAY BETWEEN ACTIVATING THE PEDAL AND THE ENGINE REACTING TO THAT INPUT. CROSSING A BUSY STREET FROM A STANDSTILL IS A GAMBLE WHETHER OR NOT YOU'LL ACCELERATE IN ENOUGH TIME.

Additional Notes:

THROTTLE RESPONSE, THERE IS A HUGE DELAY BETWEEN ACTIVATING THE PEDAL AND THE ENGINE REACTING TO THAT INPUT. CROSSING A BUSY STREET FROM A STANDSTILL IS A GAMBLE WHETHER OR NOT YOU'LL ACCELERATE IN ENOUGH TIME.

Manufacturer: RAM
Mfg Campaign: 10821612
Notice Date: Jan 22, 2016
Recall Date: Jan 22, 2016
Chrysler (fca Us, Llc)
Campaign: 10812058 Other
Dec 24, 2015
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

PURCHASED A NEW RAM 2500 DIESEL. AFTER 1200 MILES, THE DIESEL EMISSION FLUID (DEF) GAUGE BECAME ERRATIC AND GAVE ME A MESSAGE THAT AFTER 200 MILES THE TRUCK'S MAXIMUM SPEED WOULD BE 5 MILES/HOUR. THE AM DEALER IN OLYMPIA, WA TRACED THE PROBLEM TO A COMPUTER MODULE. THIS MODULE IS ON NATIONAL BACKORDER WITH NO DELIVERY DATE IN SIGHT. I AM ON MY WAY TO ALASKA, AND AM STUCK IN OLYMPIA, WA FOR WHO KNOWS HOW LONG. THE TRUCK IS IN PERFECT WORKING ORDER, EXCEPT THAT IT IS PROGRAMMED TO STOP (OR GO 5MPH) AFTER 200 MILES UNLESS THE DEF PROBLEM IS FIXED.

Corrective Action:

PURCHASED A NEW RAM 2500 DIESEL. AFTER 1200 MILES, THE DIESEL EMISSION FLUID (DEF) GAUGE BECAME ERRATIC AND GAVE ME A MESSAGE THAT AFTER 200 MILES THE TRUCK'S MAXIMUM SPEED WOULD BE 5 MILES/HOUR. THE AM DEALER IN OLYMPIA, WA TRACED THE PROBLEM TO A COMPUTER MODULE. THIS MODULE IS ON NATIONAL BACKORDER WITH NO DELIVERY DATE IN SIGHT. I AM ON MY WAY TO ALASKA, AND AM STUCK IN OLYMPIA, WA FOR WHO KNOWS HOW LONG. THE TRUCK IS IN PERFECT WORKING ORDER, EXCEPT THAT IT IS PROGRAMMED TO STOP (OR GO 5MPH) AFTER 200 MILES UNLESS THE DEF PROBLEM IS FIXED.

Additional Notes:

PURCHASED A NEW RAM 2500 DIESEL. AFTER 1200 MILES, THE DIESEL EMISSION FLUID (DEF) GAUGE BECAME ERRATIC AND GAVE ME A MESSAGE THAT AFTER 200 MILES THE TRUCK'S MAXIMUM SPEED WOULD BE 5 MILES/HOUR. THE AM DEALER IN OLYMPIA, WA TRACED THE PROBLEM TO A COMPUTER MODULE. THIS MODULE IS ON NATIONAL BACKORDER WITH NO DELIVERY DATE IN SIGHT. I AM ON MY WAY TO ALASKA, AND AM STUCK IN OLYMPIA, WA FOR WHO KNOWS HOW LONG. THE TRUCK IS IN PERFECT WORKING ORDER, EXCEPT THAT IT IS PROGRAMMED TO STOP (OR GO 5MPH) AFTER 200 MILES UNLESS THE DEF PROBLEM IS FIXED.

Manufacturer: RAM
Mfg Campaign: 10812058
Notice Date: Dec 24, 2015
Recall Date: Dec 24, 2015
Chrysler (fca Us, Llc)
Campaign: 10785556 Other
Oct 23, 2015
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, HOWEVER, RE-FLASHED THE COMPUTER. IN ADDITION, THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT A TERMINAL ON THE TOTALLY INTEGRATED POWER MODULE WAS SHEARING OFF CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124.

Corrective Action:

TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, HOWEVER, RE-FLASHED THE COMPUTER. IN ADDITION, THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT A TERMINAL ON THE TOTALLY INTEGRATED POWER MODULE WAS SHEARING OFF CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124.

Additional Notes:

TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, HOWEVER, RE-FLASHED THE COMPUTER. IN ADDITION, THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT A TERMINAL ON THE TOTALLY INTEGRATED POWER MODULE WAS SHEARING OFF CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124.

Manufacturer: RAM
Mfg Campaign: 10785556
Notice Date: Oct 23, 2015
Recall Date: Oct 23, 2015
Chrysler (fca Us, Llc)
Campaign: 10785445 Other
Oct 22, 2015
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Corrective Action:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Additional Notes:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Manufacturer: RAM
Mfg Campaign: 10785445
Notice Date: Oct 22, 2015
Recall Date: Oct 22, 2015
Chrysler (fca Us, Llc)
Campaign: 10785445 Other
Oct 22, 2015
Defect Description:

ENGINE

Potential Consequences:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Corrective Action:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Additional Notes:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Manufacturer: RAM
Mfg Campaign: 10785445
Notice Date: Oct 22, 2015
Recall Date: Oct 22, 2015
Chrysler (fca Us, Llc)
Campaign: 10785445 Other
Oct 22, 2015
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Corrective Action:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Additional Notes:

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

Manufacturer: RAM
Mfg Campaign: 10785445
Notice Date: Oct 22, 2015
Recall Date: Oct 22, 2015

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