Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
347 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RECENTLY RECEIVED A NOTICE OF RECALL ON MY TRUCK, REGARDING THE POTENTIAL FOR THE WATER PUMP TO FAIL, CAUSING AN ENGINE COMPARTMENT FIRE. HOWEVER, THERE IS CURRENTLY NO FIX FOR THE PROBLEM. I AM VERY CONCERNED BECAUSE, NOT ONLY DO I DRIVE IT EVERY DAY TO WORK, IT IS OUR TRAVELING TRUCK AND WE USE IT TO HAUL OUR LARGE 5TH WHEEL TRAILER. THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR WHILE DRIVING, OR WHILE WE'RE HAULING THE TRAILER, IS QUITE SCARY. A FIX FOR THIS ISSUE NEEDS TO BE DETERMINED QUICKLY.
Corrective Action:
I RECENTLY RECEIVED A NOTICE OF RECALL ON MY TRUCK, REGARDING THE POTENTIAL FOR THE WATER PUMP TO FAIL, CAUSING AN ENGINE COMPARTMENT FIRE. HOWEVER, THERE IS CURRENTLY NO FIX FOR THE PROBLEM. I AM VERY CONCERNED BECAUSE, NOT ONLY DO I DRIVE IT EVERY DAY TO WORK, IT IS OUR TRAVELING TRUCK AND WE USE IT TO HAUL OUR LARGE 5TH WHEEL TRAILER. THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR WHILE DRIVING, OR WHILE WE'RE HAULING THE TRAILER, IS QUITE SCARY. A FIX FOR THIS ISSUE NEEDS TO BE DETERMINED QUICKLY.
Additional Notes:
I RECENTLY RECEIVED A NOTICE OF RECALL ON MY TRUCK, REGARDING THE POTENTIAL FOR THE WATER PUMP TO FAIL, CAUSING AN ENGINE COMPARTMENT FIRE. HOWEVER, THERE IS CURRENTLY NO FIX FOR THE PROBLEM. I AM VERY CONCERNED BECAUSE, NOT ONLY DO I DRIVE IT EVERY DAY TO WORK, IT IS OUR TRAVELING TRUCK AND WE USE IT TO HAUL OUR LARGE 5TH WHEEL TRAILER. THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR WHILE DRIVING, OR WHILE WE'RE HAULING THE TRAILER, IS QUITE SCARY. A FIX FOR THIS ISSUE NEEDS TO BE DETERMINED QUICKLY.
Mfg Campaign: 11047991
Recall Date: Nov 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL-CONTACT OWNS A 2016 DODGE RAM PICKUP TRUCK. INQUIRED ABOUT TK HOLDINGS 1RECALLS ASSOCIATED WITH THIS VIN SEP 12,2017 .. CONTACT FILED COMPLAINT AGAINST DEALERSHIP...CB MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED.NGS LETTER. RECEIVED FIAT CHRYSLER RECALL LETTER... VIN SEARCH WAS DONE.
Corrective Action:
TL-CONTACT OWNS A 2016 DODGE RAM PICKUP TRUCK. INQUIRED ABOUT TK HOLDINGS 1RECALLS ASSOCIATED WITH THIS VIN SEP 12,2017 .. CONTACT FILED COMPLAINT AGAINST DEALERSHIP...CB MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED.NGS LETTER. RECEIVED FIAT CHRYSLER RECALL LETTER... VIN SEARCH WAS DONE.
Additional Notes:
TL-CONTACT OWNS A 2016 DODGE RAM PICKUP TRUCK. INQUIRED ABOUT TK HOLDINGS 1RECALLS ASSOCIATED WITH THIS VIN SEP 12,2017 .. CONTACT FILED COMPLAINT AGAINST DEALERSHIP...CB MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED.NGS LETTER. RECEIVED FIAT CHRYSLER RECALL LETTER... VIN SEARCH WAS DONE.
Mfg Campaign: 11047582
Recall Date: Nov 20, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
T51 RECALL SAYS THERE IS A 1% CHANCE MY RAM 2500 2016 COULD HAVE A ENGINE COMPARTMENT FIRE AND DEALER SAID THERE IS NOTHING THEY CAN DO. I ASKED TO GET A RENTAL TILL THIS IS SOLVED AND WAS DENIED BY DEALER. THEY ALSO COULD NOT TELL ME WHEN REPLACEMENT PARTS ARE AVAILABLE.
Corrective Action:
T51 RECALL SAYS THERE IS A 1% CHANCE MY RAM 2500 2016 COULD HAVE A ENGINE COMPARTMENT FIRE AND DEALER SAID THERE IS NOTHING THEY CAN DO. I ASKED TO GET A RENTAL TILL THIS IS SOLVED AND WAS DENIED BY DEALER. THEY ALSO COULD NOT TELL ME WHEN REPLACEMENT PARTS ARE AVAILABLE.
Additional Notes:
T51 RECALL SAYS THERE IS A 1% CHANCE MY RAM 2500 2016 COULD HAVE A ENGINE COMPARTMENT FIRE AND DEALER SAID THERE IS NOTHING THEY CAN DO. I ASKED TO GET A RENTAL TILL THIS IS SOLVED AND WAS DENIED BY DEALER. THEY ALSO COULD NOT TELL ME WHEN REPLACEMENT PARTS ARE AVAILABLE.
Mfg Campaign: 11047296
Recall Date: Nov 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING BACK HOME AFTER PICKING UP MY SON, DRIVING ABOUT 40 TO 45 MPH WHEN SUDDENLY MY TRUCK STARTED SHAKING AND THE SPEED DROPPED RAPIDLY GOT 10 MPH PUSHING ME AND MY SON FORWARD AGGRESSIVELY... WE WERE FORTUNATE THE TRAFFIC BEHIND WAS FAR FROM US.. AFTER PULLING TO THE SIDE AND TRYING TO GET BACK TO THE ROAD MY TRUCK WOULD NOT ACCELERATE MORE THAN 10 MPH. I TOOK THE TRUCK TO THE DEALERSHIP AND AFTER AN INSPECTION THEY TOLD ME THE CLUTCH WENT OUT. CONSIDERING THIS IS A 2016 RAM 2500 TURBO DIESEL WITH ONLY 24,000 MILES ON IT WITH NO SINGS OF CLUTCH GOING BAD I THINK THIS MAY BEE A DEFECTIVE PART THAT CAUSED THIS INCIDEN...
Corrective Action:
I WAS DRIVING BACK HOME AFTER PICKING UP MY SON, DRIVING ABOUT 40 TO 45 MPH WHEN SUDDENLY MY TRUCK STARTED SHAKING AND THE SPEED DROPPED RAPIDLY GOT 10 MPH PUSHING ME AND MY SON FORWARD AGGRESSIVELY... WE WERE FORTUNATE THE TRAFFIC BEHIND WAS FAR FROM US.. AFTER PULLING TO THE SIDE AND TRYING TO GET BACK TO THE ROAD MY TRUCK WOULD NOT ACCELERATE MORE THAN 10 MPH. I TOOK THE TRUCK TO THE DEALERSHIP AND AFTER AN INSPECTION THEY TOLD ME THE CLUTCH WENT OUT. CONSIDERING THIS IS A 2016 RAM 2500 TURBO DIESEL WITH ONLY 24,000 MILES ON IT WITH NO SINGS OF CLUTCH GOING BAD I THINK THIS MAY BEE A DEFECTIVE PART THAT CAUSED THIS INCIDEN...
Additional Notes:
I WAS DRIVING BACK HOME AFTER PICKING UP MY SON, DRIVING ABOUT 40 TO 45 MPH WHEN SUDDENLY MY TRUCK STARTED SHAKING AND THE SPEED DROPPED RAPIDLY GOT 10 MPH PUSHING ME AND MY SON FORWARD AGGRESSIVELY... WE WERE FORTUNATE THE TRAFFIC BEHIND WAS FAR FROM US.. AFTER PULLING TO THE SIDE AND TRYING TO GET BACK TO THE ROAD MY TRUCK WOULD NOT ACCELERATE MORE THAN 10 MPH. I TOOK THE TRUCK TO THE DEALERSHIP AND AFTER AN INSPECTION THEY TOLD ME THE CLUTCH WENT OUT. CONSIDERING THIS IS A 2016 RAM 2500 TURBO DIESEL WITH ONLY 24,000 MILES ON IT WITH NO SINGS OF CLUTCH GOING BAD I THINK THIS MAY BEE A DEFECTIVE PART THAT CAUSED THIS INCIDEN...
Mfg Campaign: 11047246
Recall Date: Nov 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAILGATE FALLS DOWN IN PARK OR DRIVING DOWN THE ROAD IT DOESN'T HAPPEN ALL THE TIME JUT WHEN IT FEELS LIKE IT COULD STRIKE KID IN THE HEAD OR SOMETHING COULD FLY OUT OF THE TRUCK YOU ALSO ASK WHEN THIS HAPPENED IT HAS HAPPENED MANY TIMES
Corrective Action:
TAILGATE FALLS DOWN IN PARK OR DRIVING DOWN THE ROAD IT DOESN'T HAPPEN ALL THE TIME JUT WHEN IT FEELS LIKE IT COULD STRIKE KID IN THE HEAD OR SOMETHING COULD FLY OUT OF THE TRUCK YOU ALSO ASK WHEN THIS HAPPENED IT HAS HAPPENED MANY TIMES
Additional Notes:
TAILGATE FALLS DOWN IN PARK OR DRIVING DOWN THE ROAD IT DOESN'T HAPPEN ALL THE TIME JUT WHEN IT FEELS LIKE IT COULD STRIKE KID IN THE HEAD OR SOMETHING COULD FLY OUT OF THE TRUCK YOU ALSO ASK WHEN THIS HAPPENED IT HAS HAPPENED MANY TIMES
Mfg Campaign: 11042797
Recall Date: Nov 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
Corrective Action:
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
Additional Notes:
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
Mfg Campaign: 11035919
Recall Date: Oct 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
Corrective Action:
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
Additional Notes:
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
Mfg Campaign: 11035919
Recall Date: Oct 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
DRIVER'S SEAT BELT BUCKLE RELEASES THE SEAT BELT WITHOUT BEING TOUCHED. I TUG ON THE BELT EVERY TIME I LATCH IT BECAUSE OF THIS BUT IT STILL RELEASES THE BELT AFTERWARDS ABOUT 30% OF THE TIME, USUALLY JUST AFTER PULLING AWAY FROM THE PARKING SPOT. I BOUGHT THE TRUCK WITH 48, 000 MILES ON IT AND ALMOST 1 YEAR OLD. IT HAS DONE THIS SINCE I FIRST BOUGHT IT.
Corrective Action:
DRIVER'S SEAT BELT BUCKLE RELEASES THE SEAT BELT WITHOUT BEING TOUCHED. I TUG ON THE BELT EVERY TIME I LATCH IT BECAUSE OF THIS BUT IT STILL RELEASES THE BELT AFTERWARDS ABOUT 30% OF THE TIME, USUALLY JUST AFTER PULLING AWAY FROM THE PARKING SPOT. I BOUGHT THE TRUCK WITH 48, 000 MILES ON IT AND ALMOST 1 YEAR OLD. IT HAS DONE THIS SINCE I FIRST BOUGHT IT.
Additional Notes:
DRIVER'S SEAT BELT BUCKLE RELEASES THE SEAT BELT WITHOUT BEING TOUCHED. I TUG ON THE BELT EVERY TIME I LATCH IT BECAUSE OF THIS BUT IT STILL RELEASES THE BELT AFTERWARDS ABOUT 30% OF THE TIME, USUALLY JUST AFTER PULLING AWAY FROM THE PARKING SPOT. I BOUGHT THE TRUCK WITH 48, 000 MILES ON IT AND ALMOST 1 YEAR OLD. IT HAS DONE THIS SINCE I FIRST BOUGHT IT.
Mfg Campaign: 11034368
Recall Date: Oct 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11032667
Recall Date: Oct 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11032667
Recall Date: Oct 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAILGATE FELL OPEN WHILE I WAS PULLING A CARGO TRAILER ON INTERSTATE 40 IN TENNESSEE. DUE TO ROAD ROUGHNESS AND NOISE I WAS UNAWARE OF IT UNTIL I STOPPED FOR FUEL. THE TAILGATE HAD FALLEN ONTO THE TRAILER JACK HANDLE AND DAMAGED THE TAILGATE. THERE IS A SIGNIFICANT DENT INTO THE TOP OF THE TAILGATE AND ALSO DAMAGE TO THE PLASTIC TOPCAP ON THE TAILGATE. IN ADDITION THERE IS AN ARC SHAPED SCRATCH ACROSS THE TAILGATE ABOVE THE LATCH HANDLE.
Corrective Action:
TAILGATE FELL OPEN WHILE I WAS PULLING A CARGO TRAILER ON INTERSTATE 40 IN TENNESSEE. DUE TO ROAD ROUGHNESS AND NOISE I WAS UNAWARE OF IT UNTIL I STOPPED FOR FUEL. THE TAILGATE HAD FALLEN ONTO THE TRAILER JACK HANDLE AND DAMAGED THE TAILGATE. THERE IS A SIGNIFICANT DENT INTO THE TOP OF THE TAILGATE AND ALSO DAMAGE TO THE PLASTIC TOPCAP ON THE TAILGATE. IN ADDITION THERE IS AN ARC SHAPED SCRATCH ACROSS THE TAILGATE ABOVE THE LATCH HANDLE.
Additional Notes:
TAILGATE FELL OPEN WHILE I WAS PULLING A CARGO TRAILER ON INTERSTATE 40 IN TENNESSEE. DUE TO ROAD ROUGHNESS AND NOISE I WAS UNAWARE OF IT UNTIL I STOPPED FOR FUEL. THE TAILGATE HAD FALLEN ONTO THE TRAILER JACK HANDLE AND DAMAGED THE TAILGATE. THERE IS A SIGNIFICANT DENT INTO THE TOP OF THE TAILGATE AND ALSO DAMAGE TO THE PLASTIC TOPCAP ON THE TAILGATE. IN ADDITION THERE IS AN ARC SHAPED SCRATCH ACROSS THE TAILGATE ABOVE THE LATCH HANDLE.
Mfg Campaign: 11032228
Recall Date: Oct 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
REQUIRED BRAKE PEDAL PRESSURE IS EXCESSIVE. IN PANIC BRAKING SITUATIONS THE BRAKE PEDAL GOES TO THE FLOOR. TRUCK TAKES WAY LONGER TO STOP THAN IT SHOULD. ALSO, IN REVERSE IT TAKES EXTREME BRAKE PEDAL PRESSURE TO STOP THE TRUCK.
Corrective Action:
REQUIRED BRAKE PEDAL PRESSURE IS EXCESSIVE. IN PANIC BRAKING SITUATIONS THE BRAKE PEDAL GOES TO THE FLOOR. TRUCK TAKES WAY LONGER TO STOP THAN IT SHOULD. ALSO, IN REVERSE IT TAKES EXTREME BRAKE PEDAL PRESSURE TO STOP THE TRUCK.
Additional Notes:
REQUIRED BRAKE PEDAL PRESSURE IS EXCESSIVE. IN PANIC BRAKING SITUATIONS THE BRAKE PEDAL GOES TO THE FLOOR. TRUCK TAKES WAY LONGER TO STOP THAN IT SHOULD. ALSO, IN REVERSE IT TAKES EXTREME BRAKE PEDAL PRESSURE TO STOP THE TRUCK.
Mfg Campaign: 11025193
Recall Date: Sep 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR WAS CONSTANTLY ILLUMINATED. WHEN THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHEN THE FAILURE OCCURRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WHITES CHRYSLER DODGE JEEP AND RAM 1325 N. MAIN STREET, URBANA, OH 43078) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,248.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR WAS CONSTANTLY ILLUMINATED. WHEN THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHEN THE FAILURE OCCURRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WHITES CHRYSLER DODGE JEEP AND RAM 1325 N. MAIN STREET, URBANA, OH 43078) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,248.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR WAS CONSTANTLY ILLUMINATED. WHEN THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHEN THE FAILURE OCCURRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WHITES CHRYSLER DODGE JEEP AND RAM 1325 N. MAIN STREET, URBANA, OH 43078) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,248.
Mfg Campaign: 11021788
Recall Date: Sep 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFT FAILED TO SHIFT OUT OF PARK. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO SHIFT GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFT FAILED TO SHIFT OUT OF PARK. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO SHIFT GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFT FAILED TO SHIFT OUT OF PARK. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO SHIFT GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11019608
Recall Date: Aug 25, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE BRAKE PEDAL WOULD OCCASIONALLY TRAVEL TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WEBBER FAMILY MOTORS LOCATED AT 1389 WENNER RD DETROIT LAKES, MN 56501 218-847-2601), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 18,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE BRAKE PEDAL WOULD OCCASIONALLY TRAVEL TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WEBBER FAMILY MOTORS LOCATED AT 1389 WENNER RD DETROIT LAKES, MN 56501 218-847-2601), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 18,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE BRAKE PEDAL WOULD OCCASIONALLY TRAVEL TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WEBBER FAMILY MOTORS LOCATED AT 1389 WENNER RD DETROIT LAKES, MN 56501 218-847-2601), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 18,000.
Mfg Campaign: 11003666
Recall Date: Jul 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Corrective Action:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Additional Notes:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Mfg Campaign: 11003055
Recall Date: Jul 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Corrective Action:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Additional Notes:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Mfg Campaign: 11003055
Recall Date: Jul 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Corrective Action:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Additional Notes:
I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.
Mfg Campaign: 11003055
Recall Date: Jul 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
Corrective Action:
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
Additional Notes:
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
Mfg Campaign: 11002815
Recall Date: Jul 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
Corrective Action:
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
Additional Notes:
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
Mfg Campaign: 11002815
Recall Date: Jul 3, 2017
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