Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the High pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road.
Corrective Action:
I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the High pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road.
Additional Notes:
I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the High pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road.
Mfg Campaign: 11470342
Recall Date: Jun 21, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving my 2018 ecosport, i got a warning of "low oil pressure". my car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and i needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (i have just under 67000 on my car). we decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. we contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. upon further investigation we have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT – CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering.
Corrective Action:
While driving my 2018 ecosport, i got a warning of "low oil pressure". my car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and i needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (i have just under 67000 on my car). we decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. we contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. upon further investigation we have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT – CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering.
Additional Notes:
While driving my 2018 ecosport, i got a warning of "low oil pressure". my car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and i needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (i have just under 67000 on my car). we decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. we contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. upon further investigation we have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT – CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering.
Mfg Campaign: 11469488
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
2018 FORD ECOSPORT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE FAILURE MILEAGE WAS 70,000. THE VEHICLE WAS PURCHASED WITH 45,000 MILES ON IT.
Corrective Action:
2018 FORD ECOSPORT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE FAILURE MILEAGE WAS 70,000. THE VEHICLE WAS PURCHASED WITH 45,000 MILES ON IT.
Additional Notes:
2018 FORD ECOSPORT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE FAILURE MILEAGE WAS 70,000. THE VEHICLE WAS PURCHASED WITH 45,000 MILES ON IT.
Mfg Campaign: 11466930
Recall Date: Jun 1, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine Caught fire and car was engulfed in flames. Insurance is investigating. Oil Pressure Low light came on roughly 10 minutes before this occurred.
Corrective Action:
Engine Caught fire and car was engulfed in flames. Insurance is investigating. Oil Pressure Low light came on roughly 10 minutes before this occurred.
Additional Notes:
Engine Caught fire and car was engulfed in flames. Insurance is investigating. Oil Pressure Low light came on roughly 10 minutes before this occurred.
Mfg Campaign: 11465932
Recall Date: May 24, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was reading through some of the complaints for this vehicle and it is crazy to me because the same thing happened to me with my ford. Back in the beginning of July 2021 I was driving to work and my car suddenly just gave out it did not give no warning signs whatsoever. I had to quickly pull to the side and waited a bit and it just would not even turn on at all. I’ve always kept up with taking my car to get oil changes, new tires and make sure it was good. I had to call a tow truck to tow me home. I called ford and had to get it towed into the shop. After 2 weeks they finally looked at it and said it was the engine. They were going to contact extended warranty to see if they could cover it. They said they would only cover it but needed proof it had oil changes done which we took to them. They approved it finally and the dealership said it was because there was metal shavings in the engine which made no sense. They never gave us a loaner car and still took 3 months to get our car back. Paid $800+ to get it back. Not even a week later had to take it back because a code started showing up and again was at the dealership for a month paid another $300+. It’s to the point that now it won’t turn on at times. I tried contacting customer service but they are no help. This car needs to be investigated.
Corrective Action:
I was reading through some of the complaints for this vehicle and it is crazy to me because the same thing happened to me with my ford. Back in the beginning of July 2021 I was driving to work and my car suddenly just gave out it did not give no warning signs whatsoever. I had to quickly pull to the side and waited a bit and it just would not even turn on at all. I’ve always kept up with taking my car to get oil changes, new tires and make sure it was good. I had to call a tow truck to tow me home. I called ford and had to get it towed into the shop. After 2 weeks they finally looked at it and said it was the engine. They were going to contact extended warranty to see if they could cover it. They said they would only cover it but needed proof it had oil changes done which we took to them. They approved it finally and the dealership said it was because there was metal shavings in the engine which made no sense. They never gave us a loaner car and still took 3 months to get our car back. Paid $800+ to get it back. Not even a week later had to take it back because a code started showing up and again was at the dealership for a month paid another $300+. It’s to the point that now it won’t turn on at times. I tried contacting customer service but they are no help. This car needs to be investigated.
Additional Notes:
I was reading through some of the complaints for this vehicle and it is crazy to me because the same thing happened to me with my ford. Back in the beginning of July 2021 I was driving to work and my car suddenly just gave out it did not give no warning signs whatsoever. I had to quickly pull to the side and waited a bit and it just would not even turn on at all. I’ve always kept up with taking my car to get oil changes, new tires and make sure it was good. I had to call a tow truck to tow me home. I called ford and had to get it towed into the shop. After 2 weeks they finally looked at it and said it was the engine. They were going to contact extended warranty to see if they could cover it. They said they would only cover it but needed proof it had oil changes done which we took to them. They approved it finally and the dealership said it was because there was metal shavings in the engine which made no sense. They never gave us a loaner car and still took 3 months to get our car back. Paid $800+ to get it back. Not even a week later had to take it back because a code started showing up and again was at the dealership for a month paid another $300+. It’s to the point that now it won’t turn on at times. I tried contacting customer service but they are no help. This car needs to be investigated.
Mfg Campaign: 11465540
Recall Date: May 21, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was traveling down highway 64 in Raleigh, NC at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway.
Corrective Action:
I was traveling down highway 64 in Raleigh, NC at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway.
Additional Notes:
I was traveling down highway 64 in Raleigh, NC at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway.
Mfg Campaign: 11465254
Recall Date: May 19, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at Ford dealer for diagnosis.
Corrective Action:
Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at Ford dealer for diagnosis.
Additional Notes:
Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at Ford dealer for diagnosis.
Mfg Campaign: 11464148
Recall Date: May 11, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving out of town when the red check oil pressure light came on. Immediately checked oil level which was slightly high and called the nearest Ford Dealership and asked if I needed to get it towed or it would be fine to drive to them. They said it should be fine so I started driving towards them.I then noticed a significant decrease in power and as I turned left on to a busy road the engine ceased and died but was able to safely get it onto the side of the road. Towed it to the dealership and they said i most likely needed a new engine which was going to be $8000 but if I wanted them to check it would be an additional $2000 so I got it towed back to my house and ended up taking it to my mechanic who said that the oil pump gave out and took out the timing belt with it.
Corrective Action:
Was driving out of town when the red check oil pressure light came on. Immediately checked oil level which was slightly high and called the nearest Ford Dealership and asked if I needed to get it towed or it would be fine to drive to them. They said it should be fine so I started driving towards them.I then noticed a significant decrease in power and as I turned left on to a busy road the engine ceased and died but was able to safely get it onto the side of the road. Towed it to the dealership and they said i most likely needed a new engine which was going to be $8000 but if I wanted them to check it would be an additional $2000 so I got it towed back to my house and ended up taking it to my mechanic who said that the oil pump gave out and took out the timing belt with it.
Additional Notes:
Was driving out of town when the red check oil pressure light came on. Immediately checked oil level which was slightly high and called the nearest Ford Dealership and asked if I needed to get it towed or it would be fine to drive to them. They said it should be fine so I started driving towards them.I then noticed a significant decrease in power and as I turned left on to a busy road the engine ceased and died but was able to safely get it onto the side of the road. Towed it to the dealership and they said i most likely needed a new engine which was going to be $8000 but if I wanted them to check it would be an additional $2000 so I got it towed back to my house and ended up taking it to my mechanic who said that the oil pump gave out and took out the timing belt with it.
Mfg Campaign: 11463889
Recall Date: May 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the "Low Engine Oil Pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the "Low Engine Oil Pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the "Low Engine Oil Pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 29,000.
Mfg Campaign: 11462722
Recall Date: Apr 29, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil pressure light came on, codes say no oil pressure
Corrective Action:
Oil pressure light came on, codes say no oil pressure
Additional Notes:
Oil pressure light came on, codes say no oil pressure
Mfg Campaign: 11461897
Recall Date: Apr 23, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 MPH, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 MPH, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 MPH, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000.
Mfg Campaign: 11460669
Recall Date: Apr 13, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.
Corrective Action:
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.
Additional Notes:
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.
Mfg Campaign: 11458961
Recall Date: Mar 30, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 60 MPH, traffic started to slow down and the contact depressed the brake pedal, the brake pedal locked and failed to operate as designed. The low engine oil pressure warning light illuminated on the instrument panel. The contact was forced to engage the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic and remained at the dealer. The vehicle was not diagnosed. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 60 MPH, traffic started to slow down and the contact depressed the brake pedal, the brake pedal locked and failed to operate as designed. The low engine oil pressure warning light illuminated on the instrument panel. The contact was forced to engage the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic and remained at the dealer. The vehicle was not diagnosed. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 60 MPH, traffic started to slow down and the contact depressed the brake pedal, the brake pedal locked and failed to operate as designed. The low engine oil pressure warning light illuminated on the instrument panel. The contact was forced to engage the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic and remained at the dealer. The vehicle was not diagnosed. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Mfg Campaign: 11456021
Recall Date: Mar 10, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I took my 2018 Ford Ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that Ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against Ford’s use of these lug nuts.
Corrective Action:
I took my 2018 Ford Ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that Ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against Ford’s use of these lug nuts.
Additional Notes:
I took my 2018 Ford Ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that Ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against Ford’s use of these lug nuts.
Mfg Campaign: 11455651
Recall Date: Mar 8, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
Corrective Action:
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
Additional Notes:
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
Mfg Campaign: 11455750
Recall Date: Mar 8, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900.
Mfg Campaign: 11454632
Recall Date: Mar 1, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate.
Corrective Action:
Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate.
Additional Notes:
Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate.
Mfg Campaign: 11453720
Recall Date: Feb 23, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2.5 years of use
Corrective Action:
I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2.5 years of use
Additional Notes:
I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2.5 years of use
Mfg Campaign: 11452280
Recall Date: Feb 16, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.
Mfg Campaign: 11452055
Recall Date: Feb 15, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11449601
Recall Date: Jan 31, 2022
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