Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Mfg Campaign: 11479423
Recall Date: Aug 15, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Corrective Action:
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Additional Notes:
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Mfg Campaign: 11478716
Recall Date: Aug 10, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Corrective Action:
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Additional Notes:
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Mfg Campaign: 11478716
Recall Date: Aug 10, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently.
Corrective Action:
Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently.
Additional Notes:
Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently.
Mfg Campaign: 11478135
Recall Date: Aug 8, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.
Corrective Action:
1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.
Additional Notes:
1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.
Mfg Campaign: 11477223
Recall Date: Aug 2, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving vehicle, the “low engine oil pressure” warning came on, as well as the engine light. Power to the vehicle diminished and I was able to pull into a parking lot. Vehicle was towed to Ford dealership where engine was torn down to show that the engine oil pump tensioner failed as explained in TSB# SSM49200. Dealership stated that a new engine and turbo assembly is needed.
Corrective Action:
When driving vehicle, the “low engine oil pressure” warning came on, as well as the engine light. Power to the vehicle diminished and I was able to pull into a parking lot. Vehicle was towed to Ford dealership where engine was torn down to show that the engine oil pump tensioner failed as explained in TSB# SSM49200. Dealership stated that a new engine and turbo assembly is needed.
Additional Notes:
When driving vehicle, the “low engine oil pressure” warning came on, as well as the engine light. Power to the vehicle diminished and I was able to pull into a parking lot. Vehicle was towed to Ford dealership where engine was torn down to show that the engine oil pump tensioner failed as explained in TSB# SSM49200. Dealership stated that a new engine and turbo assembly is needed.
Mfg Campaign: 11476664
Recall Date: Jul 30, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Corrective Action:
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Additional Notes:
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Mfg Campaign: 11476332
Recall Date: Jul 28, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Corrective Action:
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Additional Notes:
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Mfg Campaign: 11476332
Recall Date: Jul 28, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
While driving my 2018 ecosport, i got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to Pep Boys, since it was Sunday July 3rd, and told me the diagnostic (PO365 camshaft pos sensor) Ford warranty is of 60,000 miles (i have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don’t do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. upon further investigation I have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT -CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my UBER only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering.Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home.
Corrective Action:
While driving my 2018 ecosport, i got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to Pep Boys, since it was Sunday July 3rd, and told me the diagnostic (PO365 camshaft pos sensor) Ford warranty is of 60,000 miles (i have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don’t do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. upon further investigation I have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT -CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my UBER only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering.Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home.
Additional Notes:
While driving my 2018 ecosport, i got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to Pep Boys, since it was Sunday July 3rd, and told me the diagnostic (PO365 camshaft pos sensor) Ford warranty is of 60,000 miles (i have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don’t do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. upon further investigation I have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT -CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my UBER only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering.Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home.
Mfg Campaign: 11476112
Recall Date: Jul 27, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Corrective Action:
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Additional Notes:
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Mfg Campaign: 11475715
Recall Date: Jul 25, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Corrective Action:
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Additional Notes:
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Mfg Campaign: 11475715
Recall Date: Jul 25, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Corrective Action:
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Additional Notes:
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Mfg Campaign: 11475196
Recall Date: Jul 21, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Corrective Action:
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Additional Notes:
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Mfg Campaign: 11475196
Recall Date: Jul 21, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 MPH. The oil pressure warning light and service warning light were illuminated. The message “Oil Pressure Low” was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Ford Technical Service Number: SSM 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 MPH. The oil pressure warning light and service warning light were illuminated. The message “Oil Pressure Low” was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Ford Technical Service Number: SSM 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 MPH. The oil pressure warning light and service warning light were illuminated. The message “Oil Pressure Low” was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Ford Technical Service Number: SSM 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost.
Mfg Campaign: 11475009
Recall Date: Jul 20, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a Ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only Ford inspected the inspected the vehicle. 5. No warnings of any kind.
Corrective Action:
1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a Ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only Ford inspected the inspected the vehicle. 5. No warnings of any kind.
Additional Notes:
1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a Ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only Ford inspected the inspected the vehicle. 5. No warnings of any kind.
Mfg Campaign: 11474512
Recall Date: Jul 18, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Mfg Campaign: 11474170
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Mfg Campaign: 11474170
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed.
Corrective Action:
After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed.
Additional Notes:
After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed.
Mfg Campaign: 11473839
Recall Date: Jul 14, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.
Corrective Action:
Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.
Additional Notes:
Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.
Mfg Campaign: 11473126
Recall Date: Jul 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The Tennessee HWY response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, It appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and Ford should be held accountable for their faulty engine design.
Corrective Action:
I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The Tennessee HWY response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, It appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and Ford should be held accountable for their faulty engine design.
Additional Notes:
I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The Tennessee HWY response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, It appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and Ford should be held accountable for their faulty engine design.
Mfg Campaign: 11471948
Recall Date: Jul 1, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury