FORD ESCAPE 2018

Complete listing of complaints and recalls for this vehicle

1.7K
Complaints
4
Recalls

Complaints & Recalls

1.7K Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 22V413000 SAFETY RECALL
2.9M Vehicles Affected
Recall Date: Jun 10, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Potential Risk:
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S43
Notice Date: Oct 27, 2022
Recall Date: Jun 10, 2022
Ford Motor Company
NHTSA Campaign: 18V104000 SAFETY RECALL
88 Vehicles Affected
Recall Date: Feb 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.

Potential Risk:
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S04
Notice Date: Mar 14, 2018
Recall Date: Feb 12, 2018
Ford Motor Company
NHTSA Campaign: 17V803000 SAFETY RECALL
11.1K Vehicles Affected
Recall Date: Dec 18, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

Potential Risk:
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17S44
Notice Date: Feb 2, 2018
Recall Date: Dec 18, 2017

Consumer Complaints

1.7K Complaints
Ford Motor Company
Campaign: 11476370 Other
Jul 28, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the message "Engine Overheating - Stop When Safe" was displayed. The contact veered to the side of the road and waited for a few minutes. The contact continued driving; however, the failure reoccurred later that same day. The contact turned off the vehicle, and upon restarting the vehicle the failure persisted. Additionally, the steering wheel started vibrating. The contact drove to her residence and parked the vehicle. An independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 83,000.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the message "Engine Overheating - Stop When Safe" was displayed. The contact veered to the side of the road and waited for a few minutes. The contact continued driving; however, the failure reoccurred later that same day. The contact turned off the vehicle, and upon restarting the vehicle the failure persisted. Additionally, the steering wheel started vibrating. The contact drove to her residence and parked the vehicle. An independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 83,000.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the message "Engine Overheating - Stop When Safe" was displayed. The contact veered to the side of the road and waited for a few minutes. The contact continued driving; however, the failure reoccurred later that same day. The contact turned off the vehicle, and upon restarting the vehicle the failure persisted. Additionally, the steering wheel started vibrating. The contact drove to her residence and parked the vehicle. An independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 83,000.

Manufacturer: FORD
Mfg Campaign: 11476370
Notice Date: Jul 28, 2022
Recall Date: Jul 28, 2022
Ford Motor Company
Campaign: 11476377 Other
Jul 28, 2022
Defect Description:

ENGINE

Potential Consequences:

This vehicle has 62,000 Miles on it. The Check engine light came on. The vehicle was taken to the dealer I bought it from. They informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. Do not buy this ford.

Corrective Action:

This vehicle has 62,000 Miles on it. The Check engine light came on. The vehicle was taken to the dealer I bought it from. They informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. Do not buy this ford.

Additional Notes:

This vehicle has 62,000 Miles on it. The Check engine light came on. The vehicle was taken to the dealer I bought it from. They informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. Do not buy this ford.

Manufacturer: FORD
Mfg Campaign: 11476377
Notice Date: Jul 28, 2022
Recall Date: Jul 28, 2022
Ford Motor Company
Campaign: 11475699 Other
2 Vehicles Affected
Jul 25, 2022
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11475699
Notice Date: Jul 25, 2022
Recall Date: Jul 25, 2022
Ford Motor Company
Campaign: 11475699 Other
2 Vehicles Affected
Jul 25, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11475699
Notice Date: Jul 25, 2022
Recall Date: Jul 25, 2022
Ford Motor Company
Campaign: 11475474 Other
Jul 23, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

Came home from work on a Friday afternoon in May. No issues or lights. It stayed parked all night and into Saturday and night. Went to start it on Sunday, temp gauge shot to H, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and Ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can’t be fixed til 4th Qtr 2022???!!!!

Corrective Action:

Came home from work on a Friday afternoon in May. No issues or lights. It stayed parked all night and into Saturday and night. Went to start it on Sunday, temp gauge shot to H, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and Ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can’t be fixed til 4th Qtr 2022???!!!!

Additional Notes:

Came home from work on a Friday afternoon in May. No issues or lights. It stayed parked all night and into Saturday and night. Went to start it on Sunday, temp gauge shot to H, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and Ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can’t be fixed til 4th Qtr 2022???!!!!

Manufacturer: FORD
Mfg Campaign: 11475474
Notice Date: Jul 23, 2022
Recall Date: Jul 23, 2022
Ford Motor Company
Campaign: 11475259 Other
Jul 22, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30-40 MPH, the vehicle hesitated and independently shifted into neutral(N). The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road. The contact stated she had experienced the failure several times. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30-40 MPH, the vehicle hesitated and independently shifted into neutral(N). The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road. The contact stated she had experienced the failure several times. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30-40 MPH, the vehicle hesitated and independently shifted into neutral(N). The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road. The contact stated she had experienced the failure several times. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Manufacturer: FORD
Mfg Campaign: 11475259
Notice Date: Jul 22, 2022
Recall Date: Jul 22, 2022
Ford Motor Company
Campaign: 11475280 Other
Jul 22, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: (22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: (22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: (22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11475280
Notice Date: Jul 22, 2022
Recall Date: Jul 22, 2022
Ford Motor Company
Campaign: 11474868 Other
Jul 20, 2022
Defect Description:

SUSPENSION

Potential Consequences:

CONSTITUENT WRITES IN REGARD TO PARTS BEING UNAVAILABLE IN ORDER TO PERFORM SAFETY RELATED RECALLS ON THEIR 2018 FORD ESCAPE.

Corrective Action:

CONSTITUENT WRITES IN REGARD TO PARTS BEING UNAVAILABLE IN ORDER TO PERFORM SAFETY RELATED RECALLS ON THEIR 2018 FORD ESCAPE.

Additional Notes:

CONSTITUENT WRITES IN REGARD TO PARTS BEING UNAVAILABLE IN ORDER TO PERFORM SAFETY RELATED RECALLS ON THEIR 2018 FORD ESCAPE.

Manufacturer: FORD
Mfg Campaign: 11474868
Notice Date: Jul 20, 2022
Recall Date: Jul 20, 2022
Ford Motor Company
Campaign: 11474887 Other
Jul 20, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact stated that while having routine maintenance performed on the vehicle, the head gasket was removed and the certified mechanic became aware that the engine block was fractured. The certified mechanic diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact stated that while having routine maintenance performed on the vehicle, the head gasket was removed and the certified mechanic became aware that the engine block was fractured. The certified mechanic diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact stated that while having routine maintenance performed on the vehicle, the head gasket was removed and the certified mechanic became aware that the engine block was fractured. The certified mechanic diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Manufacturer: FORD
Mfg Campaign: 11474887
Notice Date: Jul 20, 2022
Recall Date: Jul 20, 2022
Ford Motor Company
Campaign: 11474807 Other
Jul 19, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

While the car was in driveway moving forward it unexpectedly started moving in reverse causing me to nearly hit a tree. The vehicle is constantly idling even while in park. I took it to a auto repair shop who told me the transmission is out of my car and that my car is unsafe to drive!

Corrective Action:

While the car was in driveway moving forward it unexpectedly started moving in reverse causing me to nearly hit a tree. The vehicle is constantly idling even while in park. I took it to a auto repair shop who told me the transmission is out of my car and that my car is unsafe to drive!

Additional Notes:

While the car was in driveway moving forward it unexpectedly started moving in reverse causing me to nearly hit a tree. The vehicle is constantly idling even while in park. I took it to a auto repair shop who told me the transmission is out of my car and that my car is unsafe to drive!

Manufacturer: FORD
Mfg Campaign: 11474807
Notice Date: Jul 19, 2022
Recall Date: Jul 19, 2022
Ford Motor Company
Campaign: 11474506 Other
Jul 18, 2022
Defect Description:

ENGINE

Potential Consequences:

coolant leaking into cylinder heads

Corrective Action:

coolant leaking into cylinder heads

Additional Notes:

coolant leaking into cylinder heads

Manufacturer: FORD
Mfg Campaign: 11474506
Notice Date: Jul 18, 2022
Recall Date: Jul 18, 2022
Ford Motor Company
Campaign: 11474046 Other
Jul 15, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11474046
Notice Date: Jul 15, 2022
Recall Date: Jul 15, 2022
Ford Motor Company
Campaign: 11473834 Other
Jul 14, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

I have 128,000 miles on my 2018 Escape. About three weeks ago I was driving down the road at 55 mph when my transmission disengaged and I coasted to a stop. Even though my engine was running I couldn't go forward or backward at all, and so I had it towed to a local mechanic. The mechanic said that this was a common problem with the Escape, that I was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. About two weeks ago I got a notice from Ford Motor Co. about a recall on my Escape for another transmission issue (Ref. Safety Recall Notice 22S43/NHTSA Recall 22V413). I called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. They also said that they would call me when they got the parts in. I have no idea how to resolve this issue. Do I park my vehicle until Ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards? If it takes 2 months or more to get a new transmission in, I could see this taking a year before I have my vehicle repaired. If I have the transmission replaced by the local mechanic, it will costs me $6,200.00, and take two months to repair. This would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? Do you have any suggestions as to I might be able to resolve this problem? Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I have 128,000 miles on my 2018 Escape. About three weeks ago I was driving down the road at 55 mph when my transmission disengaged and I coasted to a stop. Even though my engine was running I couldn't go forward or backward at all, and so I had it towed to a local mechanic. The mechanic said that this was a common problem with the Escape, that I was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. About two weeks ago I got a notice from Ford Motor Co. about a recall on my Escape for another transmission issue (Ref. Safety Recall Notice 22S43/NHTSA Recall 22V413). I called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. They also said that they would call me when they got the parts in. I have no idea how to resolve this issue. Do I park my vehicle until Ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards? If it takes 2 months or more to get a new transmission in, I could see this taking a year before I have my vehicle repaired. If I have the transmission replaced by the local mechanic, it will costs me $6,200.00, and take two months to repair. This would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? Do you have any suggestions as to I might be able to resolve this problem? Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I have 128,000 miles on my 2018 Escape. About three weeks ago I was driving down the road at 55 mph when my transmission disengaged and I coasted to a stop. Even though my engine was running I couldn't go forward or backward at all, and so I had it towed to a local mechanic. The mechanic said that this was a common problem with the Escape, that I was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. About two weeks ago I got a notice from Ford Motor Co. about a recall on my Escape for another transmission issue (Ref. Safety Recall Notice 22S43/NHTSA Recall 22V413). I called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. They also said that they would call me when they got the parts in. I have no idea how to resolve this issue. Do I park my vehicle until Ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards? If it takes 2 months or more to get a new transmission in, I could see this taking a year before I have my vehicle repaired. If I have the transmission replaced by the local mechanic, it will costs me $6,200.00, and take two months to repair. This would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? Do you have any suggestions as to I might be able to resolve this problem? Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: FORD
Mfg Campaign: 11473834
Notice Date: Jul 14, 2022
Recall Date: Jul 14, 2022
Ford Motor Company
Campaign: 11473840 Other
Jul 14, 2022
Defect Description:

ENGINE

Potential Consequences:

Took my vehicle to my local mechanic who told me the motor is recalled at the same time another mechanic from another shop said we have seen many of these recalled for the third cylinder I took it to the local Ford dealer they say there’s no such recall and then I have to pay for the repairs

Corrective Action:

Took my vehicle to my local mechanic who told me the motor is recalled at the same time another mechanic from another shop said we have seen many of these recalled for the third cylinder I took it to the local Ford dealer they say there’s no such recall and then I have to pay for the repairs

Additional Notes:

Took my vehicle to my local mechanic who told me the motor is recalled at the same time another mechanic from another shop said we have seen many of these recalled for the third cylinder I took it to the local Ford dealer they say there’s no such recall and then I have to pay for the repairs

Manufacturer: FORD
Mfg Campaign: 11473840
Notice Date: Jul 14, 2022
Recall Date: Jul 14, 2022
Ford Motor Company
Campaign: 11473977 Other
Jul 14, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11473977
Notice Date: Jul 14, 2022
Recall Date: Jul 14, 2022
Ford Motor Company
Campaign: 11473726 Other
Jul 13, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked there was a rattling sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with turbo assembly and engine failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,965.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked there was a rattling sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with turbo assembly and engine failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,965.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked there was a rattling sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with turbo assembly and engine failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,965.

Manufacturer: FORD
Mfg Campaign: 11473726
Notice Date: Jul 13, 2022
Recall Date: Jul 13, 2022
Ford Motor Company
Campaign: 11473578 Other
Jul 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the gear shifter seized before the vehicle lost motive power. The vehicle was towed to three different independent mechanics who were unable to diagnose the failure due to the vehicle being unable to start. The vehicle was then towed to the contact's residence, where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000. The VIN was unavailable.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the gear shifter seized before the vehicle lost motive power. The vehicle was towed to three different independent mechanics who were unable to diagnose the failure due to the vehicle being unable to start. The vehicle was then towed to the contact's residence, where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000. The VIN was unavailable.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the gear shifter seized before the vehicle lost motive power. The vehicle was towed to three different independent mechanics who were unable to diagnose the failure due to the vehicle being unable to start. The vehicle was then towed to the contact's residence, where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000. The VIN was unavailable.

Manufacturer: FORD
Mfg Campaign: 11473578
Notice Date: Jul 12, 2022
Recall Date: Jul 12, 2022
Ford Motor Company
Campaign: 11473612 Other
Jul 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11473612
Notice Date: Jul 12, 2022
Recall Date: Jul 12, 2022
Ford Motor Company
Campaign: 11473616 Other
Jul 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact called on behalf of his wife who owns a 2018 Ford Escape. The contact stated while his wife was driving at approximately 65 MPH, there was an explosion coming from the engine. The contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. The contact’s wife then restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.

Corrective Action:

The contact called on behalf of his wife who owns a 2018 Ford Escape. The contact stated while his wife was driving at approximately 65 MPH, there was an explosion coming from the engine. The contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. The contact’s wife then restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.

Additional Notes:

The contact called on behalf of his wife who owns a 2018 Ford Escape. The contact stated while his wife was driving at approximately 65 MPH, there was an explosion coming from the engine. The contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. The contact’s wife then restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.

Manufacturer: FORD
Mfg Campaign: 11473616
Notice Date: Jul 12, 2022
Recall Date: Jul 12, 2022
Ford Motor Company
Campaign: 11473413 Other
Jul 11, 2022
Defect Description:

WHEELS:LUGS/NUTS/BOLTS/STUDS

Potential Consequences:

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was unknown.

Corrective Action:

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was unknown.

Additional Notes:

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was unknown.

Manufacturer: FORD
Mfg Campaign: 11473413
Notice Date: Jul 11, 2022
Recall Date: Jul 11, 2022

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury