Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11488043
Recall Date: Oct 5, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated while driving 70 MPH, the accelerator pedal was depressed and the vehicle started jerking and failed to respond. There was no warning light illuminated. The contact persistently depressed the accelerator pedal until the vehicle responded, however the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated while driving 70 MPH, the accelerator pedal was depressed and the vehicle started jerking and failed to respond. There was no warning light illuminated. The contact persistently depressed the accelerator pedal until the vehicle responded, however the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated while driving 70 MPH, the accelerator pedal was depressed and the vehicle started jerking and failed to respond. There was no warning light illuminated. The contact persistently depressed the accelerator pedal until the vehicle responded, however the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. VIN tool confirms parts not available.
Mfg Campaign: 11487837
Recall Date: Oct 4, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.
Corrective Action:
CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.
Additional Notes:
CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.
Mfg Campaign: 11487911
Recall Date: Oct 4, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.
Corrective Action:
CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.
Additional Notes:
CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.
Mfg Campaign: 11487911
Recall Date: Oct 4, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Some time the shifter dosent want to come out of park or go in gear. It happens both ways.
Corrective Action:
Some time the shifter dosent want to come out of park or go in gear. It happens both ways.
Additional Notes:
Some time the shifter dosent want to come out of park or go in gear. It happens both ways.
Mfg Campaign: 11487565
Recall Date: Oct 3, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a rodent’s nest underneath the hood. The dealer removed the rodent’s nest; however, the failure recurred and the vehicle was taken back to the dealer. The dealer determined there was a coolant leak in the engine and that the engine needed to be replaced. The dealer referred the contact to Dorian Ford (35900 Gratiot Ave, Clinton Twp, MI 48035) and scheduled an upcoming appointment for the service. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 18,682.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a rodent’s nest underneath the hood. The dealer removed the rodent’s nest; however, the failure recurred and the vehicle was taken back to the dealer. The dealer determined there was a coolant leak in the engine and that the engine needed to be replaced. The dealer referred the contact to Dorian Ford (35900 Gratiot Ave, Clinton Twp, MI 48035) and scheduled an upcoming appointment for the service. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 18,682.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a rodent’s nest underneath the hood. The dealer removed the rodent’s nest; however, the failure recurred and the vehicle was taken back to the dealer. The dealer determined there was a coolant leak in the engine and that the engine needed to be replaced. The dealer referred the contact to Dorian Ford (35900 Gratiot Ave, Clinton Twp, MI 48035) and scheduled an upcoming appointment for the service. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 18,682.
Mfg Campaign: 11487717
Recall Date: Oct 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11486792
Recall Date: Sep 27, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the vehicle would vibrate while in park(P) or drive(D) without warning. The contact also stated that an abnormal thumping noise was coming from the vehicle while shifting gears, without warning. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the vehicle would vibrate while in park(P) or drive(D) without warning. The contact also stated that an abnormal thumping noise was coming from the vehicle while shifting gears, without warning. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the vehicle would vibrate while in park(P) or drive(D) without warning. The contact also stated that an abnormal thumping noise was coming from the vehicle while shifting gears, without warning. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11486450
Recall Date: Sep 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine possibly could have failed in high volume traffic causing a collision. Check engine light came on 7/28/22 @ approximately 82,500 miles, code PO301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (Oxford Motors in Oxford NY) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (Matthews Ford in Norwich NY) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. Engine replaced @ a cost of $6011.61 and The Ford Motor Company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. Ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.
Corrective Action:
Engine possibly could have failed in high volume traffic causing a collision. Check engine light came on 7/28/22 @ approximately 82,500 miles, code PO301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (Oxford Motors in Oxford NY) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (Matthews Ford in Norwich NY) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. Engine replaced @ a cost of $6011.61 and The Ford Motor Company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. Ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.
Additional Notes:
Engine possibly could have failed in high volume traffic causing a collision. Check engine light came on 7/28/22 @ approximately 82,500 miles, code PO301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (Oxford Motors in Oxford NY) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (Matthews Ford in Norwich NY) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. Engine replaced @ a cost of $6011.61 and The Ford Motor Company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. Ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.
Mfg Campaign: 11486472
Recall Date: Sep 26, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Lug nuts swollen - couldn’t remove at regular tire store. Had to buy all new lug nuts at dealer.
Corrective Action:
Lug nuts swollen - couldn’t remove at regular tire store. Had to buy all new lug nuts at dealer.
Additional Notes:
Lug nuts swollen - couldn’t remove at regular tire store. Had to buy all new lug nuts at dealer.
Mfg Campaign: 11485977
Recall Date: Sep 23, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11485828
Recall Date: Sep 22, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle alerted for miss-fire cylinders 1&2. I took to my mechanic and he diagnosed coolant had leaked into the engine fouling cylinders 1 & 2 irreparably and needed a complete engine change. Advised I take it to Ford dealer as this is a known issue. I contacted Ford customer service for advice and was told I needed to take it to a Ford dealership for diagnosis and determination. Towed vehicle to Ford. Same diagnosis with an estimate of $11,154.31 to replace the engine. Requested an adjustment or assistance as this is not an expected failure and there is sufficient evidence of this happening with this engine to many people. Ford refused assistance. Towed back to my mechanic for an OEM engine change. At least two people in my area have had this engine replaced with my mechanic since my occurance.
Corrective Action:
Vehicle alerted for miss-fire cylinders 1&2. I took to my mechanic and he diagnosed coolant had leaked into the engine fouling cylinders 1 & 2 irreparably and needed a complete engine change. Advised I take it to Ford dealer as this is a known issue. I contacted Ford customer service for advice and was told I needed to take it to a Ford dealership for diagnosis and determination. Towed vehicle to Ford. Same diagnosis with an estimate of $11,154.31 to replace the engine. Requested an adjustment or assistance as this is not an expected failure and there is sufficient evidence of this happening with this engine to many people. Ford refused assistance. Towed back to my mechanic for an OEM engine change. At least two people in my area have had this engine replaced with my mechanic since my occurance.
Additional Notes:
Vehicle alerted for miss-fire cylinders 1&2. I took to my mechanic and he diagnosed coolant had leaked into the engine fouling cylinders 1 & 2 irreparably and needed a complete engine change. Advised I take it to Ford dealer as this is a known issue. I contacted Ford customer service for advice and was told I needed to take it to a Ford dealership for diagnosis and determination. Towed vehicle to Ford. Same diagnosis with an estimate of $11,154.31 to replace the engine. Requested an adjustment or assistance as this is not an expected failure and there is sufficient evidence of this happening with this engine to many people. Ford refused assistance. Towed back to my mechanic for an OEM engine change. At least two people in my area have had this engine replaced with my mechanic since my occurance.
Mfg Campaign: 11485847
Recall Date: Sep 22, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11485619
Recall Date: Sep 21, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford has a recall on the short block my car has the exact issue and the mechanic at my dealership told me it was the short block the issue was cause engines to be blown which happened got engine replaces and has had problems since then and got a paper stating the short block issue and ford knows about it. But refuses to fix it.
Corrective Action:
Ford has a recall on the short block my car has the exact issue and the mechanic at my dealership told me it was the short block the issue was cause engines to be blown which happened got engine replaces and has had problems since then and got a paper stating the short block issue and ford knows about it. But refuses to fix it.
Additional Notes:
Ford has a recall on the short block my car has the exact issue and the mechanic at my dealership told me it was the short block the issue was cause engines to be blown which happened got engine replaces and has had problems since then and got a paper stating the short block issue and ford knows about it. But refuses to fix it.
Mfg Campaign: 11485688
Recall Date: Sep 21, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into Limp Mode. The coolant temperature and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: P0302. The contact stated that the mechanic was able to reset the computer. The contact referenced TSB: 22-2229. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into Limp Mode. The coolant temperature and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: P0302. The contact stated that the mechanic was able to reset the computer. The contact referenced TSB: 22-2229. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into Limp Mode. The coolant temperature and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: P0302. The contact stated that the mechanic was able to reset the computer. The contact referenced TSB: 22-2229. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 102,000.
Mfg Campaign: 11485499
Recall Date: Sep 20, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SAFETY RECALL ON MY 2018 FORD ESCAPE WARNING RISK IN DAMAGED OR MISSING BUSHING IN SHIFTING TRANSMISSION INCREASING THE RISK OF INJURY OR CRASH. PARTS ARE STILL NOT AVAILABLE TO FIX AND WE ARE TAKING OUT OF STATE TRIP. I ASSUME IF THERE IS AN ACCIDENT FORD IS RESPONSIBLE BUT WE DON'T WANT TO CHANCE DRIVING A RECALLED VEHICLE. WHEN WILL THIS SAFETY ISSUE BE RESOLVED?
Corrective Action:
SAFETY RECALL ON MY 2018 FORD ESCAPE WARNING RISK IN DAMAGED OR MISSING BUSHING IN SHIFTING TRANSMISSION INCREASING THE RISK OF INJURY OR CRASH. PARTS ARE STILL NOT AVAILABLE TO FIX AND WE ARE TAKING OUT OF STATE TRIP. I ASSUME IF THERE IS AN ACCIDENT FORD IS RESPONSIBLE BUT WE DON'T WANT TO CHANCE DRIVING A RECALLED VEHICLE. WHEN WILL THIS SAFETY ISSUE BE RESOLVED?
Additional Notes:
SAFETY RECALL ON MY 2018 FORD ESCAPE WARNING RISK IN DAMAGED OR MISSING BUSHING IN SHIFTING TRANSMISSION INCREASING THE RISK OF INJURY OR CRASH. PARTS ARE STILL NOT AVAILABLE TO FIX AND WE ARE TAKING OUT OF STATE TRIP. I ASSUME IF THERE IS AN ACCIDENT FORD IS RESPONSIBLE BUT WE DON'T WANT TO CHANCE DRIVING A RECALLED VEHICLE. WHEN WILL THIS SAFETY ISSUE BE RESOLVED?
Mfg Campaign: 11485220
Recall Date: Sep 19, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. The check engine warning light was illuminated. The dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. The check engine warning light was illuminated. The dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. The check engine warning light was illuminated. The dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Mfg Campaign: 11485317
Recall Date: Sep 19, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40-45 MPH on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40-45 MPH on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40-45 MPH on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. VIN tool confirms parts not available.
Mfg Campaign: 11484334
Recall Date: Sep 13, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR DOES WORK TRANMISSION..
Corrective Action:
THE CAR DOES WORK TRANMISSION..
Additional Notes:
THE CAR DOES WORK TRANMISSION..
Mfg Campaign: 11483999
Recall Date: Sep 12, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.
Corrective Action:
The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.
Additional Notes:
The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.
Mfg Campaign: 11483827
Recall Date: Sep 10, 2022
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