Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the tailgate failed to function as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the tailgate failed to function as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the tailgate failed to function as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11514400
Recall Date: Mar 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine over heated. Had diagnostics ran on it and it came back with 9 error codes. Then had a block diagnostics done on it and it came back with 4 dealer codes. My 2018 Ford Escape is at the ford dealership as of 3/26/2023. Engine light is on.
Corrective Action:
Engine over heated. Had diagnostics ran on it and it came back with 9 error codes. Then had a block diagnostics done on it and it came back with 4 dealer codes. My 2018 Ford Escape is at the ford dealership as of 3/26/2023. Engine light is on.
Additional Notes:
Engine over heated. Had diagnostics ran on it and it came back with 9 error codes. Then had a block diagnostics done on it and it came back with 4 dealer codes. My 2018 Ford Escape is at the ford dealership as of 3/26/2023. Engine light is on.
Mfg Campaign: 11513939
Recall Date: Mar 27, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the instrument panel registered that the engine was hot. A message to turn off the vehicle was displayed. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the engine started to overheat. The contact turned off the vehicle, and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that coolant was leaking into the engine and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,088.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the instrument panel registered that the engine was hot. A message to turn off the vehicle was displayed. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the engine started to overheat. The contact turned off the vehicle, and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that coolant was leaking into the engine and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,088.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the instrument panel registered that the engine was hot. A message to turn off the vehicle was displayed. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the engine started to overheat. The contact turned off the vehicle, and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that coolant was leaking into the engine and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,088.
Mfg Campaign: 11513681
Recall Date: Mar 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The warning light came on. Car over heated, no steam, but antifreeze leaked by the wheel. There were no leaks to be found, so change the reservoir. Took the car out to test. After 30 minutes of driving car over heated again. I then took the car to the shop. I was told several need a new engine. Several codes showed up on diagnostic test.
Corrective Action:
The warning light came on. Car over heated, no steam, but antifreeze leaked by the wheel. There were no leaks to be found, so change the reservoir. Took the car out to test. After 30 minutes of driving car over heated again. I then took the car to the shop. I was told several need a new engine. Several codes showed up on diagnostic test.
Additional Notes:
The warning light came on. Car over heated, no steam, but antifreeze leaked by the wheel. There were no leaks to be found, so change the reservoir. Took the car out to test. After 30 minutes of driving car over heated again. I then took the car to the shop. I was told several need a new engine. Several codes showed up on diagnostic test.
Mfg Campaign: 11513267
Recall Date: Mar 22, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
After 6 month standard service, had to have 17 lug nuts replaced. All 17 were damaged after 6 month servicing after wheels were rotated.
Corrective Action:
After 6 month standard service, had to have 17 lug nuts replaced. All 17 were damaged after 6 month servicing after wheels were rotated.
Additional Notes:
After 6 month standard service, had to have 17 lug nuts replaced. All 17 were damaged after 6 month servicing after wheels were rotated.
Mfg Campaign: 11512011
Recall Date: Mar 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle started running rough - thought I had gotten bad gas. Took it and had it scanned and it read #2 ignition coil was bad. Had it replaced and it got worse so mechanic took it off. They found the coolant was low and then discovered blown head gasket. Coolant was running inside of motor and not outside onto the ground. I have found numerous reports on this same failure of the Ecoboost 1.5L engines. Messages came up and I took it to my mechanic.
Corrective Action:
The vehicle started running rough - thought I had gotten bad gas. Took it and had it scanned and it read #2 ignition coil was bad. Had it replaced and it got worse so mechanic took it off. They found the coolant was low and then discovered blown head gasket. Coolant was running inside of motor and not outside onto the ground. I have found numerous reports on this same failure of the Ecoboost 1.5L engines. Messages came up and I took it to my mechanic.
Additional Notes:
The vehicle started running rough - thought I had gotten bad gas. Took it and had it scanned and it read #2 ignition coil was bad. Had it replaced and it got worse so mechanic took it off. They found the coolant was low and then discovered blown head gasket. Coolant was running inside of motor and not outside onto the ground. I have found numerous reports on this same failure of the Ecoboost 1.5L engines. Messages came up and I took it to my mechanic.
Mfg Campaign: 11512028
Recall Date: Mar 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Pressed gas to move at light and car revved but did not move. Stuck on very busy highway. There was no warning. No warning lights, no weird noises. Nothing. Had car towed to Ford dealership. Advised transmission needs to be replaced. At 63,000 miles.
Corrective Action:
Pressed gas to move at light and car revved but did not move. Stuck on very busy highway. There was no warning. No warning lights, no weird noises. Nothing. Had car towed to Ford dealership. Advised transmission needs to be replaced. At 63,000 miles.
Additional Notes:
Pressed gas to move at light and car revved but did not move. Stuck on very busy highway. There was no warning. No warning lights, no weird noises. Nothing. Had car towed to Ford dealership. Advised transmission needs to be replaced. At 63,000 miles.
Mfg Campaign: 11511857
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11511536
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving 50 MPH, the vehicle began to overheat. The message "Engine Fault. Service Now" was displayed. The contact pulled to the side of the road and turned off the vehicle. The contact stated upon attempting to restart the vehicle 20 minutes later, the vehicle failed to restart. The vehicle was towed to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 89,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving 50 MPH, the vehicle began to overheat. The message "Engine Fault. Service Now" was displayed. The contact pulled to the side of the road and turned off the vehicle. The contact stated upon attempting to restart the vehicle 20 minutes later, the vehicle failed to restart. The vehicle was towed to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 89,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving 50 MPH, the vehicle began to overheat. The message "Engine Fault. Service Now" was displayed. The contact pulled to the side of the road and turned off the vehicle. The contact stated upon attempting to restart the vehicle 20 minutes later, the vehicle failed to restart. The vehicle was towed to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 89,000.
Mfg Campaign: 11511079
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.
Corrective Action:
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.
Additional Notes:
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.
Mfg Campaign: 11511081
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.
Corrective Action:
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.
Additional Notes:
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.
Mfg Campaign: 11511081
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact's fiancé owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that coolant was intruding into the engine. There was a misfire in cylinder #3. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coil pack and spark plugs. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.
Corrective Action:
The contact's fiancé owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that coolant was intruding into the engine. There was a misfire in cylinder #3. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coil pack and spark plugs. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.
Additional Notes:
The contact's fiancé owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that coolant was intruding into the engine. There was a misfire in cylinder #3. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coil pack and spark plugs. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.
Mfg Campaign: 11510868
Recall Date: Mar 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving from a complete stop, the message "Transmission Failure" was displayed, and the vehicle hesitated while responding. Additionally, the contact stated that the vehicle was shuddering while driving 35-45 MPH. An unknown dealer was notified of the failure and informed the contact that the earliest availability for diagnostic test was approximately month away. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission fluid was abnormally dark, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to a local dealer, who had an earlier availability. The contact scheduled an appointment with the dealer for the diagnostic test. The vehicle was not repaired. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving from a complete stop, the message "Transmission Failure" was displayed, and the vehicle hesitated while responding. Additionally, the contact stated that the vehicle was shuddering while driving 35-45 MPH. An unknown dealer was notified of the failure and informed the contact that the earliest availability for diagnostic test was approximately month away. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission fluid was abnormally dark, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to a local dealer, who had an earlier availability. The contact scheduled an appointment with the dealer for the diagnostic test. The vehicle was not repaired. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving from a complete stop, the message "Transmission Failure" was displayed, and the vehicle hesitated while responding. Additionally, the contact stated that the vehicle was shuddering while driving 35-45 MPH. An unknown dealer was notified of the failure and informed the contact that the earliest availability for diagnostic test was approximately month away. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission fluid was abnormally dark, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to a local dealer, who had an earlier availability. The contact scheduled an appointment with the dealer for the diagnostic test. The vehicle was not repaired. The failure mileage was approximately 79,000.
Mfg Campaign: 11510882
Recall Date: Mar 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Continuous low coolant level. Every 3 weeks have to replenish coolant. Have seen others having same issue.
Corrective Action:
Continuous low coolant level. Every 3 weeks have to replenish coolant. Have seen others having same issue.
Additional Notes:
Continuous low coolant level. Every 3 weeks have to replenish coolant. Have seen others having same issue.
Mfg Campaign: 11509797
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Corrective Action:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Additional Notes:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Mfg Campaign: 11509865
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Corrective Action:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Additional Notes:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Mfg Campaign: 11509865
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Corrective Action:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Additional Notes:
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
Mfg Campaign: 11509865
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Wife was driving our 2018 Ford Escape out of a parking lot. Steering wheel locked up and vehicle displayed a “Steering Assist Fault” warning light. She was unable to steer vehicle, which nearly caused accident before she was able to stop vehicle.
Corrective Action:
Wife was driving our 2018 Ford Escape out of a parking lot. Steering wheel locked up and vehicle displayed a “Steering Assist Fault” warning light. She was unable to steer vehicle, which nearly caused accident before she was able to stop vehicle.
Additional Notes:
Wife was driving our 2018 Ford Escape out of a parking lot. Steering wheel locked up and vehicle displayed a “Steering Assist Fault” warning light. She was unable to steer vehicle, which nearly caused accident before she was able to stop vehicle.
Mfg Campaign: 11509597
Recall Date: Feb 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.
Mfg Campaign: 11507828
Recall Date: Feb 17, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.
Mfg Campaign: 11507828
Recall Date: Feb 17, 2023
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