Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
347 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT'S HUSBAND OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, IT SHIFTED OUT OF PARK AND ROLLED IN REVERSE UP A SMALL HILL, CRASHED INTO A HOUSE, AND THE VEHICLE CAME TO A STOP ONLY BECAUSE THE DRIVER SIDE DOOR WAS OPEN WHICH STOPPED THE VEHICLE FROM REVERSING ANY FURTHER. THE CONTACT MENTIONED THAT THE DRIVER WAS UNLOADING AT THE TIME AND DID NOT SUSTAIN ANY INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE FAILURE. TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAN) AT DAYTON ANDREWS DODGE CHRYSLER JEEP RAM DEALER, (LOCATED AT 2301 24TH ST N, ST PETERSBURG, FL 33713, (727) 321-0500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT'S HUSBAND OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, IT SHIFTED OUT OF PARK AND ROLLED IN REVERSE UP A SMALL HILL, CRASHED INTO A HOUSE, AND THE VEHICLE CAME TO A STOP ONLY BECAUSE THE DRIVER SIDE DOOR WAS OPEN WHICH STOPPED THE VEHICLE FROM REVERSING ANY FURTHER. THE CONTACT MENTIONED THAT THE DRIVER WAS UNLOADING AT THE TIME AND DID NOT SUSTAIN ANY INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE FAILURE. TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAN) AT DAYTON ANDREWS DODGE CHRYSLER JEEP RAM DEALER, (LOCATED AT 2301 24TH ST N, ST PETERSBURG, FL 33713, (727) 321-0500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT'S HUSBAND OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, IT SHIFTED OUT OF PARK AND ROLLED IN REVERSE UP A SMALL HILL, CRASHED INTO A HOUSE, AND THE VEHICLE CAME TO A STOP ONLY BECAUSE THE DRIVER SIDE DOOR WAS OPEN WHICH STOPPED THE VEHICLE FROM REVERSING ANY FURTHER. THE CONTACT MENTIONED THAT THE DRIVER WAS UNLOADING AT THE TIME AND DID NOT SUSTAIN ANY INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE FAILURE. TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAN) AT DAYTON ANDREWS DODGE CHRYSLER JEEP RAM DEALER, (LOCATED AT 2301 24TH ST N, ST PETERSBURG, FL 33713, (727) 321-0500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11221567
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
Corrective Action:
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
Additional Notes:
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
Mfg Campaign: 11219881
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
Corrective Action:
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
Additional Notes:
DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!
Mfg Campaign: 11219881
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE TRAILER BRAKE CONTROLLER DOES NOT APPLY THE TRAILER BRAKES ENOUGH TO SLOW THE TRAILER. I HAVE HAD THE BRAKE CONTROLLER SERVICED 3 TIMES UNDER WARRANTEE AND IT STILL DOES NOT WORK PROPERLY. MY TRAILER IS A 34 FOOT TRAILER MANUFACTURED IN 2016. THE TRAILER WOKS CORRECTLY WHEN TOWED BY MY FRIEND'S TRUCK AND THE TRAILER DEALERSHIP TOW VEHICLE. THE BRAKE CONTROLLER BARELY APPLIES A SLIGHT DRAG TO THE TRAILER BRAKES AT ALL SPEEDS. IT DOES NOT APPLY ADDITIONAL BRAKING FORCE WHEN SET AT THE MAXIMUM SETTING (+10) AND MANUALLY MOVED TO THE MAXIMUM BRAKING SETTING.
Corrective Action:
THE TRAILER BRAKE CONTROLLER DOES NOT APPLY THE TRAILER BRAKES ENOUGH TO SLOW THE TRAILER. I HAVE HAD THE BRAKE CONTROLLER SERVICED 3 TIMES UNDER WARRANTEE AND IT STILL DOES NOT WORK PROPERLY. MY TRAILER IS A 34 FOOT TRAILER MANUFACTURED IN 2016. THE TRAILER WOKS CORRECTLY WHEN TOWED BY MY FRIEND'S TRUCK AND THE TRAILER DEALERSHIP TOW VEHICLE. THE BRAKE CONTROLLER BARELY APPLIES A SLIGHT DRAG TO THE TRAILER BRAKES AT ALL SPEEDS. IT DOES NOT APPLY ADDITIONAL BRAKING FORCE WHEN SET AT THE MAXIMUM SETTING (+10) AND MANUALLY MOVED TO THE MAXIMUM BRAKING SETTING.
Additional Notes:
THE TRAILER BRAKE CONTROLLER DOES NOT APPLY THE TRAILER BRAKES ENOUGH TO SLOW THE TRAILER. I HAVE HAD THE BRAKE CONTROLLER SERVICED 3 TIMES UNDER WARRANTEE AND IT STILL DOES NOT WORK PROPERLY. MY TRAILER IS A 34 FOOT TRAILER MANUFACTURED IN 2016. THE TRAILER WOKS CORRECTLY WHEN TOWED BY MY FRIEND'S TRUCK AND THE TRAILER DEALERSHIP TOW VEHICLE. THE BRAKE CONTROLLER BARELY APPLIES A SLIGHT DRAG TO THE TRAILER BRAKES AT ALL SPEEDS. IT DOES NOT APPLY ADDITIONAL BRAKING FORCE WHEN SET AT THE MAXIMUM SETTING (+10) AND MANUALLY MOVED TO THE MAXIMUM BRAKING SETTING.
Mfg Campaign: 11218530
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS IS IN REFERENCE TO 19V-021. CHRYSLER'S FIX IS TO WELD A JAM NUT WHICH WILL NOT ALLOW THE VEHICLE TO HAVE AN ALIGNMENT. IF THE RECALL FIX BREAKS MY VEHICLE IN ANOTHER WAY IT IS NOT REALLY A FIX.
Corrective Action:
THIS IS IN REFERENCE TO 19V-021. CHRYSLER'S FIX IS TO WELD A JAM NUT WHICH WILL NOT ALLOW THE VEHICLE TO HAVE AN ALIGNMENT. IF THE RECALL FIX BREAKS MY VEHICLE IN ANOTHER WAY IT IS NOT REALLY A FIX.
Additional Notes:
THIS IS IN REFERENCE TO 19V-021. CHRYSLER'S FIX IS TO WELD A JAM NUT WHICH WILL NOT ALLOW THE VEHICLE TO HAVE AN ALIGNMENT. IF THE RECALL FIX BREAKS MY VEHICLE IN ANOTHER WAY IT IS NOT REALLY A FIX.
Mfg Campaign: 11206210
Recall Date: May 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
RECALL FIX FOR DRAG LINK, PER MANUFACTURER IS FOLLOWING YOUR REQUIREMENTS TO WELD ADJUSTMENT NUTS TO DRAG LINK ADJUSTER. NO PARTS AVAILABLE AT THIS TIME, NO FUTURE FIX IS UNDERWAY. I FEEL THIS IS AN UNACCEPTABLE FIX. WELDING A STEERING PART THAT IS DESIGNED TO BE ADJUSTABLE IS NOT A SAFETY FIX. I PURCHASED AN AFTERMARKET DRAG LINK AND REPLACED IT MYSELF UNTIL A SAFE FIX IS AVAILABLE. FCA REFUSED TO REIMBURSE ME FOR THE REPLACEMENT DRAG LINK. NOTE THE REPLACEMENT IS NOT WELDED, SUPER GLUED OR DUCK TAPED FIX. THE WELDING OF THE DRAG LINK WOULD REQUIRE IT TO BE CUT TO BE ADJUSTED AND THEN REWELDED. IF ANY FUTURE REPAIRS ARE REQUIRED A REPUTABLE REPAIR SHOP WILL NOT WORK ON THIS VEHICLE DUE TO THE POORLY DESIGNED FIX. THE ONLY REPAIR THEN WOULD BE THE DEALER WHO IS NOT A CERTIFIED WELDING COMPANY. IT WOULD NOT ALLOW ME TO TAKE MY VEHICLE FOR REPAIR OR MAINTENANCE TO ANY SHOP I WOULD WANT. I WAS UNAWARE THAT YOU ARE THE ONES THAT DESIGN A REPAIR AND NOT REQUIRE THE MANUFACTURER TO HAVE REPLACEMENT PART. I HOPE THE LUG NUTS OR STEERING WHEEL DOES NOT FAIL, THEY WILL WANT TO WELD IT ALSO. POOR DESIGN AND POOR FIX. I AM SURE THAT YOU WOULD NOT TRANSPORT YOUR CHILDREN, FAMILY MEMBERS OR GRAND CHILDREN IN A POORLY REPAIRED FIX.
Corrective Action:
RECALL FIX FOR DRAG LINK, PER MANUFACTURER IS FOLLOWING YOUR REQUIREMENTS TO WELD ADJUSTMENT NUTS TO DRAG LINK ADJUSTER. NO PARTS AVAILABLE AT THIS TIME, NO FUTURE FIX IS UNDERWAY. I FEEL THIS IS AN UNACCEPTABLE FIX. WELDING A STEERING PART THAT IS DESIGNED TO BE ADJUSTABLE IS NOT A SAFETY FIX. I PURCHASED AN AFTERMARKET DRAG LINK AND REPLACED IT MYSELF UNTIL A SAFE FIX IS AVAILABLE. FCA REFUSED TO REIMBURSE ME FOR THE REPLACEMENT DRAG LINK. NOTE THE REPLACEMENT IS NOT WELDED, SUPER GLUED OR DUCK TAPED FIX. THE WELDING OF THE DRAG LINK WOULD REQUIRE IT TO BE CUT TO BE ADJUSTED AND THEN REWELDED. IF ANY FUTURE REPAIRS ARE REQUIRED A REPUTABLE REPAIR SHOP WILL NOT WORK ON THIS VEHICLE DUE TO THE POORLY DESIGNED FIX. THE ONLY REPAIR THEN WOULD BE THE DEALER WHO IS NOT A CERTIFIED WELDING COMPANY. IT WOULD NOT ALLOW ME TO TAKE MY VEHICLE FOR REPAIR OR MAINTENANCE TO ANY SHOP I WOULD WANT. I WAS UNAWARE THAT YOU ARE THE ONES THAT DESIGN A REPAIR AND NOT REQUIRE THE MANUFACTURER TO HAVE REPLACEMENT PART. I HOPE THE LUG NUTS OR STEERING WHEEL DOES NOT FAIL, THEY WILL WANT TO WELD IT ALSO. POOR DESIGN AND POOR FIX. I AM SURE THAT YOU WOULD NOT TRANSPORT YOUR CHILDREN, FAMILY MEMBERS OR GRAND CHILDREN IN A POORLY REPAIRED FIX.
Additional Notes:
RECALL FIX FOR DRAG LINK, PER MANUFACTURER IS FOLLOWING YOUR REQUIREMENTS TO WELD ADJUSTMENT NUTS TO DRAG LINK ADJUSTER. NO PARTS AVAILABLE AT THIS TIME, NO FUTURE FIX IS UNDERWAY. I FEEL THIS IS AN UNACCEPTABLE FIX. WELDING A STEERING PART THAT IS DESIGNED TO BE ADJUSTABLE IS NOT A SAFETY FIX. I PURCHASED AN AFTERMARKET DRAG LINK AND REPLACED IT MYSELF UNTIL A SAFE FIX IS AVAILABLE. FCA REFUSED TO REIMBURSE ME FOR THE REPLACEMENT DRAG LINK. NOTE THE REPLACEMENT IS NOT WELDED, SUPER GLUED OR DUCK TAPED FIX. THE WELDING OF THE DRAG LINK WOULD REQUIRE IT TO BE CUT TO BE ADJUSTED AND THEN REWELDED. IF ANY FUTURE REPAIRS ARE REQUIRED A REPUTABLE REPAIR SHOP WILL NOT WORK ON THIS VEHICLE DUE TO THE POORLY DESIGNED FIX. THE ONLY REPAIR THEN WOULD BE THE DEALER WHO IS NOT A CERTIFIED WELDING COMPANY. IT WOULD NOT ALLOW ME TO TAKE MY VEHICLE FOR REPAIR OR MAINTENANCE TO ANY SHOP I WOULD WANT. I WAS UNAWARE THAT YOU ARE THE ONES THAT DESIGN A REPAIR AND NOT REQUIRE THE MANUFACTURER TO HAVE REPLACEMENT PART. I HOPE THE LUG NUTS OR STEERING WHEEL DOES NOT FAIL, THEY WILL WANT TO WELD IT ALSO. POOR DESIGN AND POOR FIX. I AM SURE THAT YOU WOULD NOT TRANSPORT YOUR CHILDREN, FAMILY MEMBERS OR GRAND CHILDREN IN A POORLY REPAIRED FIX.
Mfg Campaign: 11206350
Recall Date: May 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE HAS WAS HAS BEEN COINED AS "DEAD PEDAL" THE TRUCK WILL HESITATE FOR A SECOND WHILE ACCELERATING. THIS PROBLEM HAS BEEN WELL DOCUMENTED BY MANY OTHER RAM DIESEL TRUCK OWNERS. THIS WILL HAPPEN WHEN MERGING INTO TRAFFIC OR CROSSING A STREET AND CAN BE VERY DANGEROUS.
Corrective Action:
MY VEHICLE HAS WAS HAS BEEN COINED AS "DEAD PEDAL" THE TRUCK WILL HESITATE FOR A SECOND WHILE ACCELERATING. THIS PROBLEM HAS BEEN WELL DOCUMENTED BY MANY OTHER RAM DIESEL TRUCK OWNERS. THIS WILL HAPPEN WHEN MERGING INTO TRAFFIC OR CROSSING A STREET AND CAN BE VERY DANGEROUS.
Additional Notes:
MY VEHICLE HAS WAS HAS BEEN COINED AS "DEAD PEDAL" THE TRUCK WILL HESITATE FOR A SECOND WHILE ACCELERATING. THIS PROBLEM HAS BEEN WELL DOCUMENTED BY MANY OTHER RAM DIESEL TRUCK OWNERS. THIS WILL HAPPEN WHEN MERGING INTO TRAFFIC OR CROSSING A STREET AND CAN BE VERY DANGEROUS.
Mfg Campaign: 11204979
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
CLOCKSPRING PROBLEM GIVING AN AIRBAG FAULT. HAPPENS DRIVING DOWN THE ROAD AND STATIONARY. STEERING WHEEL GENERALLY IN "STRAIGHT" DOWN THE ROAD POSITION
Corrective Action:
CLOCKSPRING PROBLEM GIVING AN AIRBAG FAULT. HAPPENS DRIVING DOWN THE ROAD AND STATIONARY. STEERING WHEEL GENERALLY IN "STRAIGHT" DOWN THE ROAD POSITION
Additional Notes:
CLOCKSPRING PROBLEM GIVING AN AIRBAG FAULT. HAPPENS DRIVING DOWN THE ROAD AND STATIONARY. STEERING WHEEL GENERALLY IN "STRAIGHT" DOWN THE ROAD POSITION
Mfg Campaign: 11204105
Recall Date: Apr 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE HAS A RECALL FOR THE DRAG LINK. WHEN I TOOK IT TO THE DEALER THEY WELDED THE DRAG LINK TOGETHER WITH THE STEERING WHEEL OFF CENTER. NOW I CANNOT ADJUST THE STEERING WHEEL. THIS IS DANGEROUS WHEN A NEW DRIVER USES THE TRUCK AND DOES NOT REALIZE THE STEERING WHEEL IS OFF CENTER. THE DEALER REFUSES TO CORRECT SAYING THIS PART OF AN ALIGNMENT. WHEN THE DEALER FIXES A SAFETY PROBLEM BY WELDING THE ADJUSTERS SHUT THEY SHOULD BE REQUIRED TO ADJUST THE STEERING BEFORE THEY REMOVE ALL CAPABILITY TO ADJUST.
Corrective Action:
MY VEHICLE HAS A RECALL FOR THE DRAG LINK. WHEN I TOOK IT TO THE DEALER THEY WELDED THE DRAG LINK TOGETHER WITH THE STEERING WHEEL OFF CENTER. NOW I CANNOT ADJUST THE STEERING WHEEL. THIS IS DANGEROUS WHEN A NEW DRIVER USES THE TRUCK AND DOES NOT REALIZE THE STEERING WHEEL IS OFF CENTER. THE DEALER REFUSES TO CORRECT SAYING THIS PART OF AN ALIGNMENT. WHEN THE DEALER FIXES A SAFETY PROBLEM BY WELDING THE ADJUSTERS SHUT THEY SHOULD BE REQUIRED TO ADJUST THE STEERING BEFORE THEY REMOVE ALL CAPABILITY TO ADJUST.
Additional Notes:
MY VEHICLE HAS A RECALL FOR THE DRAG LINK. WHEN I TOOK IT TO THE DEALER THEY WELDED THE DRAG LINK TOGETHER WITH THE STEERING WHEEL OFF CENTER. NOW I CANNOT ADJUST THE STEERING WHEEL. THIS IS DANGEROUS WHEN A NEW DRIVER USES THE TRUCK AND DOES NOT REALIZE THE STEERING WHEEL IS OFF CENTER. THE DEALER REFUSES TO CORRECT SAYING THIS PART OF AN ALIGNMENT. WHEN THE DEALER FIXES A SAFETY PROBLEM BY WELDING THE ADJUSTERS SHUT THEY SHOULD BE REQUIRED TO ADJUST THE STEERING BEFORE THEY REMOVE ALL CAPABILITY TO ADJUST.
Mfg Campaign: 11203497
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND THE DRAG LINK WAS WELDED SHUT. THE FOLLOWING DAY, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NO LONGER BE ALIGNED DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND THE DRAG LINK WAS WELDED SHUT. THE FOLLOWING DAY, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NO LONGER BE ALIGNED DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND THE DRAG LINK WAS WELDED SHUT. THE FOLLOWING DAY, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NO LONGER BE ALIGNED DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 11197346
Recall Date: Apr 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
ON THE EVENING OF MARCH 26, 2019 I WAS DRIVING MY TRUCK ON A RESIDENTIAL STREET WHEN I HEARD A RUBBING NOISE THAT I THOUGHT WAS AN INDICATOR THAT MY BRAKES WERE WORN AND NEEDED REPLACED. I VISUALLY INSPECTED UNDER THE TRUCK AND FOUND NO LEAKING FLUIDS, OR DEBRIS CAUGHT BETWEEN MY ROTOR AND BRAKE PAD. ON THE MORNING OF MARCH 27, 2019 I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT I BELIEVED TO BE A METAL ON METAL SOUND. I WAS UNSURE IF THE SOUND CAME FROM MY VEHICLE OR A PASSING VEHICLE. AS I GOT AT OR AROUND 2 MILES FROM THAT LOCATION MY ABS LIGHT CAME ON AND I HEAR A LOUD POPPING NOISE. THE FRONT OF MY TRUCK BEGAN VIOLENTLY BOUNCING UP AND DOWN. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE AS THIS MALFUNCTION HAPPENED. I WAS ABLE TO GET MY TRUCK TO THE SIDE OF THE ROADWAY AND UP THE EXIT RAMP. I EXITED THE VEHICLE AND EXAMINED UNDERNEATH FOR ANY FLUIDS OR ANY OTHER SIGNS OF MALFUNCTION. AS I WENT TO THE PASSENGER SIDE OF THE VEHICLE I OBSERVED MY FRONT PASSENGER WHEEL WAS CANTERED OUT AND UP AS SEEN IN THE ATTACHED PHOTOGRAPH. IT SHOULD BE NOTED THAT I HAVE AFTER MARKET WHEELS AND TIRES, HOWEVER THEY HAVE ONLY BEEN ON THE VEHICLE SINCE SEPTEMBER OF 2018. I HAD THE VEHICLE TOWED TO JOHN JONES RAM IN CORYDON IN WHERE IT WAS DIAGNOSED AS A WHEEL BEARING FAILURE. THE FAILURE ALSO DAMAGED MY CALIPER, ROTOR AND SPEED SENSOR. IN MY EXPERIENCE I HAVE NEVER HAD A WHEEL BEARING FAIL SO QUICKLY AND CATASTROPHICALLY. AS A PROFESSIONAL FIREFIGHTER I HAVE DRIVEN A MULTITUDE OF EMERGENCY VEHICLES AND IT TOOK ALL OF MY ABILITY TO KEEP FROM LOSING CONTROL OF MY VEHICLE WHEN THE FAILURE OCCURRED. THIS VEHICLE IS A 2016 RAM 2500 WITH ABOUT 56,000 MILES.
Corrective Action:
ON THE EVENING OF MARCH 26, 2019 I WAS DRIVING MY TRUCK ON A RESIDENTIAL STREET WHEN I HEARD A RUBBING NOISE THAT I THOUGHT WAS AN INDICATOR THAT MY BRAKES WERE WORN AND NEEDED REPLACED. I VISUALLY INSPECTED UNDER THE TRUCK AND FOUND NO LEAKING FLUIDS, OR DEBRIS CAUGHT BETWEEN MY ROTOR AND BRAKE PAD. ON THE MORNING OF MARCH 27, 2019 I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT I BELIEVED TO BE A METAL ON METAL SOUND. I WAS UNSURE IF THE SOUND CAME FROM MY VEHICLE OR A PASSING VEHICLE. AS I GOT AT OR AROUND 2 MILES FROM THAT LOCATION MY ABS LIGHT CAME ON AND I HEAR A LOUD POPPING NOISE. THE FRONT OF MY TRUCK BEGAN VIOLENTLY BOUNCING UP AND DOWN. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE AS THIS MALFUNCTION HAPPENED. I WAS ABLE TO GET MY TRUCK TO THE SIDE OF THE ROADWAY AND UP THE EXIT RAMP. I EXITED THE VEHICLE AND EXAMINED UNDERNEATH FOR ANY FLUIDS OR ANY OTHER SIGNS OF MALFUNCTION. AS I WENT TO THE PASSENGER SIDE OF THE VEHICLE I OBSERVED MY FRONT PASSENGER WHEEL WAS CANTERED OUT AND UP AS SEEN IN THE ATTACHED PHOTOGRAPH. IT SHOULD BE NOTED THAT I HAVE AFTER MARKET WHEELS AND TIRES, HOWEVER THEY HAVE ONLY BEEN ON THE VEHICLE SINCE SEPTEMBER OF 2018. I HAD THE VEHICLE TOWED TO JOHN JONES RAM IN CORYDON IN WHERE IT WAS DIAGNOSED AS A WHEEL BEARING FAILURE. THE FAILURE ALSO DAMAGED MY CALIPER, ROTOR AND SPEED SENSOR. IN MY EXPERIENCE I HAVE NEVER HAD A WHEEL BEARING FAIL SO QUICKLY AND CATASTROPHICALLY. AS A PROFESSIONAL FIREFIGHTER I HAVE DRIVEN A MULTITUDE OF EMERGENCY VEHICLES AND IT TOOK ALL OF MY ABILITY TO KEEP FROM LOSING CONTROL OF MY VEHICLE WHEN THE FAILURE OCCURRED. THIS VEHICLE IS A 2016 RAM 2500 WITH ABOUT 56,000 MILES.
Additional Notes:
ON THE EVENING OF MARCH 26, 2019 I WAS DRIVING MY TRUCK ON A RESIDENTIAL STREET WHEN I HEARD A RUBBING NOISE THAT I THOUGHT WAS AN INDICATOR THAT MY BRAKES WERE WORN AND NEEDED REPLACED. I VISUALLY INSPECTED UNDER THE TRUCK AND FOUND NO LEAKING FLUIDS, OR DEBRIS CAUGHT BETWEEN MY ROTOR AND BRAKE PAD. ON THE MORNING OF MARCH 27, 2019 I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT I BELIEVED TO BE A METAL ON METAL SOUND. I WAS UNSURE IF THE SOUND CAME FROM MY VEHICLE OR A PASSING VEHICLE. AS I GOT AT OR AROUND 2 MILES FROM THAT LOCATION MY ABS LIGHT CAME ON AND I HEAR A LOUD POPPING NOISE. THE FRONT OF MY TRUCK BEGAN VIOLENTLY BOUNCING UP AND DOWN. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE AS THIS MALFUNCTION HAPPENED. I WAS ABLE TO GET MY TRUCK TO THE SIDE OF THE ROADWAY AND UP THE EXIT RAMP. I EXITED THE VEHICLE AND EXAMINED UNDERNEATH FOR ANY FLUIDS OR ANY OTHER SIGNS OF MALFUNCTION. AS I WENT TO THE PASSENGER SIDE OF THE VEHICLE I OBSERVED MY FRONT PASSENGER WHEEL WAS CANTERED OUT AND UP AS SEEN IN THE ATTACHED PHOTOGRAPH. IT SHOULD BE NOTED THAT I HAVE AFTER MARKET WHEELS AND TIRES, HOWEVER THEY HAVE ONLY BEEN ON THE VEHICLE SINCE SEPTEMBER OF 2018. I HAD THE VEHICLE TOWED TO JOHN JONES RAM IN CORYDON IN WHERE IT WAS DIAGNOSED AS A WHEEL BEARING FAILURE. THE FAILURE ALSO DAMAGED MY CALIPER, ROTOR AND SPEED SENSOR. IN MY EXPERIENCE I HAVE NEVER HAD A WHEEL BEARING FAIL SO QUICKLY AND CATASTROPHICALLY. AS A PROFESSIONAL FIREFIGHTER I HAVE DRIVEN A MULTITUDE OF EMERGENCY VEHICLES AND IT TOOK ALL OF MY ABILITY TO KEEP FROM LOSING CONTROL OF MY VEHICLE WHEN THE FAILURE OCCURRED. THIS VEHICLE IS A 2016 RAM 2500 WITH ABOUT 56,000 MILES.
Mfg Campaign: 11194530
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
Corrective Action:
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
Additional Notes:
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
Mfg Campaign: 11193560
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
Corrective Action:
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
Additional Notes:
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
Mfg Campaign: 11193560
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HEATER COULD EXPLODE GETTING PLUGGED AND LEAKING. WAS INFORMED BY DODGE IT IS A COMMON PROBLEM.
Corrective Action:
HEATER COULD EXPLODE GETTING PLUGGED AND LEAKING. WAS INFORMED BY DODGE IT IS A COMMON PROBLEM.
Additional Notes:
HEATER COULD EXPLODE GETTING PLUGGED AND LEAKING. WAS INFORMED BY DODGE IT IS A COMMON PROBLEM.
Mfg Campaign: 11192144
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT ABOUT 50,000 MILES THE BRAKE MASTER CYLINDER ON MY 2016 RAM 2500 DIESEL PICKUP COMPLETELY FAILED WHILE I WAS DRIVING ON THE FREEWAY TOWING A 24' CARGO TRAILER. I TRIED TO PURCHASE A NEW MASTER CYLINDER FROM A RAM DEALERSHIP BUT WAS TOLD THAT THE BRAKE MASTER CYLINDER PART # 68386723AA WAS DISCONTINUED AND THAT THE REPLACEMENT WAS ON 'EXTREME BACK ORDER' THERE ARE NO AVAILABLE REPLACEMENT BRAKE MASTER CYLINDERS AVAILABLE IN ANY OF THE WESTERN UNITED STATES.
Corrective Action:
AT ABOUT 50,000 MILES THE BRAKE MASTER CYLINDER ON MY 2016 RAM 2500 DIESEL PICKUP COMPLETELY FAILED WHILE I WAS DRIVING ON THE FREEWAY TOWING A 24' CARGO TRAILER. I TRIED TO PURCHASE A NEW MASTER CYLINDER FROM A RAM DEALERSHIP BUT WAS TOLD THAT THE BRAKE MASTER CYLINDER PART # 68386723AA WAS DISCONTINUED AND THAT THE REPLACEMENT WAS ON 'EXTREME BACK ORDER' THERE ARE NO AVAILABLE REPLACEMENT BRAKE MASTER CYLINDERS AVAILABLE IN ANY OF THE WESTERN UNITED STATES.
Additional Notes:
AT ABOUT 50,000 MILES THE BRAKE MASTER CYLINDER ON MY 2016 RAM 2500 DIESEL PICKUP COMPLETELY FAILED WHILE I WAS DRIVING ON THE FREEWAY TOWING A 24' CARGO TRAILER. I TRIED TO PURCHASE A NEW MASTER CYLINDER FROM A RAM DEALERSHIP BUT WAS TOLD THAT THE BRAKE MASTER CYLINDER PART # 68386723AA WAS DISCONTINUED AND THAT THE REPLACEMENT WAS ON 'EXTREME BACK ORDER' THERE ARE NO AVAILABLE REPLACEMENT BRAKE MASTER CYLINDERS AVAILABLE IN ANY OF THE WESTERN UNITED STATES.
Mfg Campaign: 11191416
Recall Date: Mar 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11181933
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11181933
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE HARDWARE SECURING THE EXHAUST MANIFOLD TO THE ENGINE HEADER BREAK AND CAUSE AN EXHAUST LEAK. EXHAUST CAN BE SMELLED IN THE CAB WHEN RUNNING THE HEATER.
Corrective Action:
THE HARDWARE SECURING THE EXHAUST MANIFOLD TO THE ENGINE HEADER BREAK AND CAUSE AN EXHAUST LEAK. EXHAUST CAN BE SMELLED IN THE CAB WHEN RUNNING THE HEATER.
Additional Notes:
THE HARDWARE SECURING THE EXHAUST MANIFOLD TO THE ENGINE HEADER BREAK AND CAUSE AN EXHAUST LEAK. EXHAUST CAN BE SMELLED IN THE CAB WHEN RUNNING THE HEATER.
Mfg Campaign: 11176586
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
Corrective Action:
NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
Additional Notes:
NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
Mfg Campaign: 11174329
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
Corrective Action:
NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
Additional Notes:
NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
Mfg Campaign: 11174329
Recall Date: Feb 4, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury