Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC209
Recall Date: Apr 13, 2021
Consumer Complaints
329 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When I start up my seltos after not driving it for hours the engine sputters to the point it almost dies. When I put it in reverse it will either stall or start bucking. And when in drive the transmission will get stuck in a specific gear until I manually shift it.
Corrective Action:
When I start up my seltos after not driving it for hours the engine sputters to the point it almost dies. When I put it in reverse it will either stall or start bucking. And when in drive the transmission will get stuck in a specific gear until I manually shift it.
Additional Notes:
When I start up my seltos after not driving it for hours the engine sputters to the point it almost dies. When I put it in reverse it will either stall or start bucking. And when in drive the transmission will get stuck in a specific gear until I manually shift it.
Mfg Campaign: 11477640
Recall Date: Aug 4, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Corrective Action:
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Additional Notes:
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Mfg Campaign: 11476655
Recall Date: Jul 30, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Corrective Action:
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Additional Notes:
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Mfg Campaign: 11476655
Recall Date: Jul 30, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Mfg Campaign: 11472978
Recall Date: Jul 8, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Mfg Campaign: 11472978
Recall Date: Jul 8, 2022
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Mfg Campaign: 11472978
Recall Date: Jul 8, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On our way to New York from Indiana when every light on the dash came on. The rpms shot up and down. Was able to coast off the highway IN Corsica IN. Car was towed to nearest kia dealership in Butler PA. The transmission went out on my car that has roughly 7100 miles on it. Dealership has ordered the transmission for replacement.
Corrective Action:
On our way to New York from Indiana when every light on the dash came on. The rpms shot up and down. Was able to coast off the highway IN Corsica IN. Car was towed to nearest kia dealership in Butler PA. The transmission went out on my car that has roughly 7100 miles on it. Dealership has ordered the transmission for replacement.
Additional Notes:
On our way to New York from Indiana when every light on the dash came on. The rpms shot up and down. Was able to coast off the highway IN Corsica IN. Car was towed to nearest kia dealership in Butler PA. The transmission went out on my car that has roughly 7100 miles on it. Dealership has ordered the transmission for replacement.
Mfg Campaign: 11471175
Recall Date: Jun 27, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving long distance, (over 5 hours) all of the emergency lights and collision warnings appear on the dashboard. The traction control begins to activate on its own. In dry, good conditions with no rain, I believe it’s the drivers side front wheel that’s engaging traction control while at high speeds of 60-70 miles per hour. The vehicle was dropped off at the dealership and they attempted to replicate the issues but could not, they mentioned that another customer had the same issue, we left it with the dealership for about a week. Our safety was at risk due to the fact that the brakes are engaging sporadically at high speeds.
Corrective Action:
When driving long distance, (over 5 hours) all of the emergency lights and collision warnings appear on the dashboard. The traction control begins to activate on its own. In dry, good conditions with no rain, I believe it’s the drivers side front wheel that’s engaging traction control while at high speeds of 60-70 miles per hour. The vehicle was dropped off at the dealership and they attempted to replicate the issues but could not, they mentioned that another customer had the same issue, we left it with the dealership for about a week. Our safety was at risk due to the fact that the brakes are engaging sporadically at high speeds.
Additional Notes:
When driving long distance, (over 5 hours) all of the emergency lights and collision warnings appear on the dashboard. The traction control begins to activate on its own. In dry, good conditions with no rain, I believe it’s the drivers side front wheel that’s engaging traction control while at high speeds of 60-70 miles per hour. The vehicle was dropped off at the dealership and they attempted to replicate the issues but could not, they mentioned that another customer had the same issue, we left it with the dealership for about a week. Our safety was at risk due to the fact that the brakes are engaging sporadically at high speeds.
Mfg Campaign: 11469317
Recall Date: Jun 15, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission fails at 25,000 miles I have no reverse, Transmission failed at highway speed almost lost control of the vehicle. Had no acceleration temporarily when I slowed down, transmission came back into drive but engine was sputtering. When I got home I realized I had no reverse. It’s a 2022 kia seltos SX all wheel drive 1.6 liter turbo model
Corrective Action:
Transmission fails at 25,000 miles I have no reverse, Transmission failed at highway speed almost lost control of the vehicle. Had no acceleration temporarily when I slowed down, transmission came back into drive but engine was sputtering. When I got home I realized I had no reverse. It’s a 2022 kia seltos SX all wheel drive 1.6 liter turbo model
Additional Notes:
Transmission fails at 25,000 miles I have no reverse, Transmission failed at highway speed almost lost control of the vehicle. Had no acceleration temporarily when I slowed down, transmission came back into drive but engine was sputtering. When I got home I realized I had no reverse. It’s a 2022 kia seltos SX all wheel drive 1.6 liter turbo model
Mfg Campaign: 11466628
Recall Date: May 30, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine Failure - Oil consumption - Piston issues - Scorched Engine At 24K miles noticed knocking from engine - called dealership took it in. Died in the parking lot of dealership. - Service tech said engine was super low on oil - but I was 500 miles away from oil change. Dealer started a consumption required by KIA - Had to drive vehicle in 1000 mile increments and bring it back each time. (Risking it dying on the road each time and risking my safety) 1st trip back oil 1 quart low - refilled and started 2nd round 2nd trip back oil 1 1/2 quarts low - kept car - cleaned pistons 3rd trip - almost did not make it back at 800 miles started acting up but dealer had no loaner cars and KIA said I would have to rent one and they may reimburse me. Get car into dealership - low again and this time they took the next step and engine was scorched. No warning lights ever went off the car just started making loud knocking noises and performance decreased. Now awaiting a new engine. Not only does a safety recall need to be issued for all KIA's (as this is evidently a known problem if you research) KIA needs to be required to re-evaluate their process of confirming the issue - 3 times they put my life at risk of the car stopping while driving. Unfortunately all of the paperwork from the dealer is the car which is in the shop awaiting the new engine on back order. Jones KIA - BelAir Maryland will have all service records.
Corrective Action:
Engine Failure - Oil consumption - Piston issues - Scorched Engine At 24K miles noticed knocking from engine - called dealership took it in. Died in the parking lot of dealership. - Service tech said engine was super low on oil - but I was 500 miles away from oil change. Dealer started a consumption required by KIA - Had to drive vehicle in 1000 mile increments and bring it back each time. (Risking it dying on the road each time and risking my safety) 1st trip back oil 1 quart low - refilled and started 2nd round 2nd trip back oil 1 1/2 quarts low - kept car - cleaned pistons 3rd trip - almost did not make it back at 800 miles started acting up but dealer had no loaner cars and KIA said I would have to rent one and they may reimburse me. Get car into dealership - low again and this time they took the next step and engine was scorched. No warning lights ever went off the car just started making loud knocking noises and performance decreased. Now awaiting a new engine. Not only does a safety recall need to be issued for all KIA's (as this is evidently a known problem if you research) KIA needs to be required to re-evaluate their process of confirming the issue - 3 times they put my life at risk of the car stopping while driving. Unfortunately all of the paperwork from the dealer is the car which is in the shop awaiting the new engine on back order. Jones KIA - BelAir Maryland will have all service records.
Additional Notes:
Engine Failure - Oil consumption - Piston issues - Scorched Engine At 24K miles noticed knocking from engine - called dealership took it in. Died in the parking lot of dealership. - Service tech said engine was super low on oil - but I was 500 miles away from oil change. Dealer started a consumption required by KIA - Had to drive vehicle in 1000 mile increments and bring it back each time. (Risking it dying on the road each time and risking my safety) 1st trip back oil 1 quart low - refilled and started 2nd round 2nd trip back oil 1 1/2 quarts low - kept car - cleaned pistons 3rd trip - almost did not make it back at 800 miles started acting up but dealer had no loaner cars and KIA said I would have to rent one and they may reimburse me. Get car into dealership - low again and this time they took the next step and engine was scorched. No warning lights ever went off the car just started making loud knocking noises and performance decreased. Now awaiting a new engine. Not only does a safety recall need to be issued for all KIA's (as this is evidently a known problem if you research) KIA needs to be required to re-evaluate their process of confirming the issue - 3 times they put my life at risk of the car stopping while driving. Unfortunately all of the paperwork from the dealer is the car which is in the shop awaiting the new engine on back order. Jones KIA - BelAir Maryland will have all service records.
Mfg Campaign: 11465265
Recall Date: May 19, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated while driving 50 MPH, the transmission began to rev uncontrollably as the steering wheel started shaking without warning. The contact stated that the vehicle began to hesitate upon depression of the accelerator pedal and stalled without warning. The contact was able to coast the vehicle to a gas station and called the dealer to have the vehicle towed. Once the vehicle was towed to the dealer, the vehicle was diagnosed with transmission failure. The dealer and the contact notified the manufacturer of the failure but the manufacturer offer no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 4,700.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated while driving 50 MPH, the transmission began to rev uncontrollably as the steering wheel started shaking without warning. The contact stated that the vehicle began to hesitate upon depression of the accelerator pedal and stalled without warning. The contact was able to coast the vehicle to a gas station and called the dealer to have the vehicle towed. Once the vehicle was towed to the dealer, the vehicle was diagnosed with transmission failure. The dealer and the contact notified the manufacturer of the failure but the manufacturer offer no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 4,700.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated while driving 50 MPH, the transmission began to rev uncontrollably as the steering wheel started shaking without warning. The contact stated that the vehicle began to hesitate upon depression of the accelerator pedal and stalled without warning. The contact was able to coast the vehicle to a gas station and called the dealer to have the vehicle towed. Once the vehicle was towed to the dealer, the vehicle was diagnosed with transmission failure. The dealer and the contact notified the manufacturer of the failure but the manufacturer offer no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 4,700.
Mfg Campaign: 11463847
Recall Date: May 9, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Corrective Action:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Additional Notes:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Mfg Campaign: 11463884
Recall Date: May 9, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Corrective Action:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Additional Notes:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Mfg Campaign: 11463884
Recall Date: May 9, 2022
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Corrective Action:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Additional Notes:
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Mfg Campaign: 11463884
Recall Date: May 9, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11463698
Recall Date: May 6, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11463698
Recall Date: May 6, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11463698
Recall Date: May 6, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I drove my car less than a mile when the check engine light illuminated on the dashboard and issues with accelerating the vehicle started. The rpm needle moved when I pushed the gas but the car itself did not. Once the car was turned off it started but would not move or rev when the gas was pushed in any gear shift P, R, N, or drive. My car had just hit 17,880 miles when this issue occurred. This would have been a greater safety issue had I been on the road with other cars, there was no warning, or issues in the days previously with my 2021 KIA SELTOS. I’ve personally only driven it for about 8,000 miles as it was just recently purchased from a Hyundai-Kia dealership. The car was towed to Kia Service center and has been serviced for 32 days and counting. The manufacturer and dealership service center initially took majority of the time for diagnosis which included completing an oil change which was due, performing a technical service bulletin, and then a transmission tear down. About a week ago they ordered a clutch actuator. I was advised just recently this did not fix the issue so they’re now discussing a transmission replacement.
Corrective Action:
I drove my car less than a mile when the check engine light illuminated on the dashboard and issues with accelerating the vehicle started. The rpm needle moved when I pushed the gas but the car itself did not. Once the car was turned off it started but would not move or rev when the gas was pushed in any gear shift P, R, N, or drive. My car had just hit 17,880 miles when this issue occurred. This would have been a greater safety issue had I been on the road with other cars, there was no warning, or issues in the days previously with my 2021 KIA SELTOS. I’ve personally only driven it for about 8,000 miles as it was just recently purchased from a Hyundai-Kia dealership. The car was towed to Kia Service center and has been serviced for 32 days and counting. The manufacturer and dealership service center initially took majority of the time for diagnosis which included completing an oil change which was due, performing a technical service bulletin, and then a transmission tear down. About a week ago they ordered a clutch actuator. I was advised just recently this did not fix the issue so they’re now discussing a transmission replacement.
Additional Notes:
I drove my car less than a mile when the check engine light illuminated on the dashboard and issues with accelerating the vehicle started. The rpm needle moved when I pushed the gas but the car itself did not. Once the car was turned off it started but would not move or rev when the gas was pushed in any gear shift P, R, N, or drive. My car had just hit 17,880 miles when this issue occurred. This would have been a greater safety issue had I been on the road with other cars, there was no warning, or issues in the days previously with my 2021 KIA SELTOS. I’ve personally only driven it for about 8,000 miles as it was just recently purchased from a Hyundai-Kia dealership. The car was towed to Kia Service center and has been serviced for 32 days and counting. The manufacturer and dealership service center initially took majority of the time for diagnosis which included completing an oil change which was due, performing a technical service bulletin, and then a transmission tear down. About a week ago they ordered a clutch actuator. I was advised just recently this did not fix the issue so they’re now discussing a transmission replacement.
Mfg Campaign: 11462925
Recall Date: May 1, 2022
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Seatbelt fastened and while driving seat belt light will start flashing and beeping. Sometimes unfastening and refastening turns it off, other times it keeps flashing/beeping. Does not happen every time I am driving
Corrective Action:
Seatbelt fastened and while driving seat belt light will start flashing and beeping. Sometimes unfastening and refastening turns it off, other times it keeps flashing/beeping. Does not happen every time I am driving
Additional Notes:
Seatbelt fastened and while driving seat belt light will start flashing and beeping. Sometimes unfastening and refastening turns it off, other times it keeps flashing/beeping. Does not happen every time I am driving
Mfg Campaign: 11462740
Recall Date: Apr 29, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact leased a 2021 Kia Seltos. The contact stated that while his son was driving in traffic, he heard an abnormal banging noise and noticed smoke emerging from the engine compartment. The driver was able to pull off the road and exit the vehicle. The vehicle spontaneously caught fire and was engulfed in flames. The fire department was on the scene to extinguish the fire. The driver did not sustain any injuries. There were no police reports filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 21,000. VIN was not available. The contact stated the failure was related to NHTSA Campaign Number 21V259000 (Engine).
Corrective Action:
The contact leased a 2021 Kia Seltos. The contact stated that while his son was driving in traffic, he heard an abnormal banging noise and noticed smoke emerging from the engine compartment. The driver was able to pull off the road and exit the vehicle. The vehicle spontaneously caught fire and was engulfed in flames. The fire department was on the scene to extinguish the fire. The driver did not sustain any injuries. There were no police reports filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 21,000. VIN was not available. The contact stated the failure was related to NHTSA Campaign Number 21V259000 (Engine).
Additional Notes:
The contact leased a 2021 Kia Seltos. The contact stated that while his son was driving in traffic, he heard an abnormal banging noise and noticed smoke emerging from the engine compartment. The driver was able to pull off the road and exit the vehicle. The vehicle spontaneously caught fire and was engulfed in flames. The fire department was on the scene to extinguish the fire. The driver did not sustain any injuries. There were no police reports filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 21,000. VIN was not available. The contact stated the failure was related to NHTSA Campaign Number 21V259000 (Engine).
Mfg Campaign: 11462402
Recall Date: Apr 27, 2022
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