Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In November, 2022 my car stalled on the expressway. The indicator, Hybrid trouble turn off engine(not exact wording),tried to turn back on after sitting, it came on there was a loud noise as I put it in drive. It was towed to Happy Hyundai ( The car was hit on expressway while waiting on the tow truck). [XXX] in the service department ensured me nothing was wrong, I reminded him that it shut off while in drive on the expressway. He had it inspected again, only to say they believed the hybrid system needed to be updated. It was updated and I was charged a service fee because no parts were needed, ([XXX] words) I was under the impression that my car is under warranty and any service under warranty would be no charge but because no part was needed. I had to pay. Not two (2) months later same thing happens....I had just gotten my oil changed at World Hyundai in Mattenson, IL. Driving in the express lane on the expressway. Lights come on to turn off engine again...... ONLY by the grace of God was I able to coast to the right to get on the shoulder, traffic was moving fast!!!! It was towed back over to Happy Hyundai on Cicero.Trying to explain to [XXX] (service department) was hard I did tell him the car was there for the same thing two (2)months ago.My life and my daughter's was put in jeopardy on both occasions. I transport my grandsons to and from daycare and school, they had been dropped off earlier(the thought of them being in the car when this happened is scary).My car can be inspected at Happy Hyundai, 9121 S. Cicero, Oak Lawn, 60453. 708-382-8000 Paperwork from first incident are in the car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
In November, 2022 my car stalled on the expressway. The indicator, Hybrid trouble turn off engine(not exact wording),tried to turn back on after sitting, it came on there was a loud noise as I put it in drive. It was towed to Happy Hyundai ( The car was hit on expressway while waiting on the tow truck). [XXX] in the service department ensured me nothing was wrong, I reminded him that it shut off while in drive on the expressway. He had it inspected again, only to say they believed the hybrid system needed to be updated. It was updated and I was charged a service fee because no parts were needed, ([XXX] words) I was under the impression that my car is under warranty and any service under warranty would be no charge but because no part was needed. I had to pay. Not two (2) months later same thing happens....I had just gotten my oil changed at World Hyundai in Mattenson, IL. Driving in the express lane on the expressway. Lights come on to turn off engine again...... ONLY by the grace of God was I able to coast to the right to get on the shoulder, traffic was moving fast!!!! It was towed back over to Happy Hyundai on Cicero.Trying to explain to [XXX] (service department) was hard I did tell him the car was there for the same thing two (2)months ago.My life and my daughter's was put in jeopardy on both occasions. I transport my grandsons to and from daycare and school, they had been dropped off earlier(the thought of them being in the car when this happened is scary).My car can be inspected at Happy Hyundai, 9121 S. Cicero, Oak Lawn, 60453. 708-382-8000 Paperwork from first incident are in the car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
In November, 2022 my car stalled on the expressway. The indicator, Hybrid trouble turn off engine(not exact wording),tried to turn back on after sitting, it came on there was a loud noise as I put it in drive. It was towed to Happy Hyundai ( The car was hit on expressway while waiting on the tow truck). [XXX] in the service department ensured me nothing was wrong, I reminded him that it shut off while in drive on the expressway. He had it inspected again, only to say they believed the hybrid system needed to be updated. It was updated and I was charged a service fee because no parts were needed, ([XXX] words) I was under the impression that my car is under warranty and any service under warranty would be no charge but because no part was needed. I had to pay. Not two (2) months later same thing happens....I had just gotten my oil changed at World Hyundai in Mattenson, IL. Driving in the express lane on the expressway. Lights come on to turn off engine again...... ONLY by the grace of God was I able to coast to the right to get on the shoulder, traffic was moving fast!!!! It was towed back over to Happy Hyundai on Cicero.Trying to explain to [XXX] (service department) was hard I did tell him the car was there for the same thing two (2)months ago.My life and my daughter's was put in jeopardy on both occasions. I transport my grandsons to and from daycare and school, they had been dropped off earlier(the thought of them being in the car when this happened is scary).My car can be inspected at Happy Hyundai, 9121 S. Cicero, Oak Lawn, 60453. 708-382-8000 Paperwork from first incident are in the car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11504665
Recall Date: Jan 31, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Corrective Action:
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Additional Notes:
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Mfg Campaign: 11504313
Recall Date: Jan 29, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Corrective Action:
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Additional Notes:
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Mfg Campaign: 11504313
Recall Date: Jan 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Corrective Action:
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Additional Notes:
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Mfg Campaign: 11503131
Recall Date: Jan 23, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Corrective Action:
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Additional Notes:
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Mfg Campaign: 11503131
Recall Date: Jan 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On April 12, 2022. I was driving with my grandson. I heard some loud engine noise in which I thought was coming from an old red truck next to me. I continued driving and continued to hear the noise after I was away from the truck. I realized the noise was coming from my vehicle (2016 Hyundai Sonata). The interior lights started flashing ( oil light, engine and battery lights) and the car started losing power. I was able to pull over to the right lane by the curb. The engine shutdown and wouldn't start back up. The car was towed to Jeff Wyler Superior Hyundai, 238 W. Mitchell Ave., Cincinnati, Ohio 45232. My vehicle is still there. In January of 2022 I had my car at the dealership for losing power. They repaired it, saying it was the cylinders and then in April 2022 the whole engine shuts completely down.
Corrective Action:
On April 12, 2022. I was driving with my grandson. I heard some loud engine noise in which I thought was coming from an old red truck next to me. I continued driving and continued to hear the noise after I was away from the truck. I realized the noise was coming from my vehicle (2016 Hyundai Sonata). The interior lights started flashing ( oil light, engine and battery lights) and the car started losing power. I was able to pull over to the right lane by the curb. The engine shutdown and wouldn't start back up. The car was towed to Jeff Wyler Superior Hyundai, 238 W. Mitchell Ave., Cincinnati, Ohio 45232. My vehicle is still there. In January of 2022 I had my car at the dealership for losing power. They repaired it, saying it was the cylinders and then in April 2022 the whole engine shuts completely down.
Additional Notes:
On April 12, 2022. I was driving with my grandson. I heard some loud engine noise in which I thought was coming from an old red truck next to me. I continued driving and continued to hear the noise after I was away from the truck. I realized the noise was coming from my vehicle (2016 Hyundai Sonata). The interior lights started flashing ( oil light, engine and battery lights) and the car started losing power. I was able to pull over to the right lane by the curb. The engine shutdown and wouldn't start back up. The car was towed to Jeff Wyler Superior Hyundai, 238 W. Mitchell Ave., Cincinnati, Ohio 45232. My vehicle is still there. In January of 2022 I had my car at the dealership for losing power. They repaired it, saying it was the cylinders and then in April 2022 the whole engine shuts completely down.
Mfg Campaign: 11502989
Recall Date: Jan 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 Sonata with 81,000 miles, I was driving the car when I started hearing knocking noise under the hood and Suddenly the car cut off and wouldn’t start. No dash board lights came on. Prior to car shutdown. My safety was put at risk because the car cut off near the highway and I had to push the car to a safe location. The dealer confirmed that the engine needed to be replaced at $8,500.
Corrective Action:
I have a 2016 Sonata with 81,000 miles, I was driving the car when I started hearing knocking noise under the hood and Suddenly the car cut off and wouldn’t start. No dash board lights came on. Prior to car shutdown. My safety was put at risk because the car cut off near the highway and I had to push the car to a safe location. The dealer confirmed that the engine needed to be replaced at $8,500.
Additional Notes:
I have a 2016 Sonata with 81,000 miles, I was driving the car when I started hearing knocking noise under the hood and Suddenly the car cut off and wouldn’t start. No dash board lights came on. Prior to car shutdown. My safety was put at risk because the car cut off near the highway and I had to push the car to a safe location. The dealer confirmed that the engine needed to be replaced at $8,500.
Mfg Campaign: 11502513
Recall Date: Jan 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving the vehicle, it started making a weird noise, the console lights started flashing and then the engine shutdown and wouldn't start back up.
Corrective Action:
I was driving the vehicle, it started making a weird noise, the console lights started flashing and then the engine shutdown and wouldn't start back up.
Additional Notes:
I was driving the vehicle, it started making a weird noise, the console lights started flashing and then the engine shutdown and wouldn't start back up.
Mfg Campaign: 11502255
Recall Date: Jan 17, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I want to report a safety concern to the NHTSA in regards to the 2016 Hyundai Sonata. In 2019, I took my Sonata in for repair work because the steering wheel locked up while I was driving the vehicle on the city streets. I was able to get over to the side of the road with a great amount of effort, turn the car off, turn the car back on, and the steering wheel was working again. Towards Oct/Nov time frame of 2019, my 20 year old son was driving the Sonata on a city street. He had the steering wheel lock up on him while he was driving. He, too, was able to manage to come to a stop and force the steering wheel, with a great amount of effort, to pull over into a parking lot. We were able to acquire control of the steering wheel again after turning the car off and turning it back on again. While my son was driving the car, in college, he had the same thing happen again. He was able to get it corrected and immediately get it to a Hyundai dealership where he was going to college. While the auto technician was driving the car, he too experienced the same problem. The technician was able to guide the car to a slow stop and eventually get it back to the dealership. I have all the paperwork stating this. Eventually the dealership was able to narrow down the problem to about 2-3 steering wheel angle sensors. Those were replaced, fortunately under warranty, and we were able to move on. The car was repaired in December of 2019. Just this week, on January 10th and 11th of 2023, I was driving the Sonata to and from work. On my way home from the hospital that I work at, the steering wheel locked up on me again while I was on an overpass in the city. I was able to manage getting the car home, but it took all my effort to be able to control/manipulate the steering wheel in to turning motions. I am a 6'5" / 226# man and it was extremely difficult for me to control the car and the steering wheel. This problem should not be recurring after 3 yrs from previous repair.
Corrective Action:
I want to report a safety concern to the NHTSA in regards to the 2016 Hyundai Sonata. In 2019, I took my Sonata in for repair work because the steering wheel locked up while I was driving the vehicle on the city streets. I was able to get over to the side of the road with a great amount of effort, turn the car off, turn the car back on, and the steering wheel was working again. Towards Oct/Nov time frame of 2019, my 20 year old son was driving the Sonata on a city street. He had the steering wheel lock up on him while he was driving. He, too, was able to manage to come to a stop and force the steering wheel, with a great amount of effort, to pull over into a parking lot. We were able to acquire control of the steering wheel again after turning the car off and turning it back on again. While my son was driving the car, in college, he had the same thing happen again. He was able to get it corrected and immediately get it to a Hyundai dealership where he was going to college. While the auto technician was driving the car, he too experienced the same problem. The technician was able to guide the car to a slow stop and eventually get it back to the dealership. I have all the paperwork stating this. Eventually the dealership was able to narrow down the problem to about 2-3 steering wheel angle sensors. Those were replaced, fortunately under warranty, and we were able to move on. The car was repaired in December of 2019. Just this week, on January 10th and 11th of 2023, I was driving the Sonata to and from work. On my way home from the hospital that I work at, the steering wheel locked up on me again while I was on an overpass in the city. I was able to manage getting the car home, but it took all my effort to be able to control/manipulate the steering wheel in to turning motions. I am a 6'5" / 226# man and it was extremely difficult for me to control the car and the steering wheel. This problem should not be recurring after 3 yrs from previous repair.
Additional Notes:
I want to report a safety concern to the NHTSA in regards to the 2016 Hyundai Sonata. In 2019, I took my Sonata in for repair work because the steering wheel locked up while I was driving the vehicle on the city streets. I was able to get over to the side of the road with a great amount of effort, turn the car off, turn the car back on, and the steering wheel was working again. Towards Oct/Nov time frame of 2019, my 20 year old son was driving the Sonata on a city street. He had the steering wheel lock up on him while he was driving. He, too, was able to manage to come to a stop and force the steering wheel, with a great amount of effort, to pull over into a parking lot. We were able to acquire control of the steering wheel again after turning the car off and turning it back on again. While my son was driving the car, in college, he had the same thing happen again. He was able to get it corrected and immediately get it to a Hyundai dealership where he was going to college. While the auto technician was driving the car, he too experienced the same problem. The technician was able to guide the car to a slow stop and eventually get it back to the dealership. I have all the paperwork stating this. Eventually the dealership was able to narrow down the problem to about 2-3 steering wheel angle sensors. Those were replaced, fortunately under warranty, and we were able to move on. The car was repaired in December of 2019. Just this week, on January 10th and 11th of 2023, I was driving the Sonata to and from work. On my way home from the hospital that I work at, the steering wheel locked up on me again while I was on an overpass in the city. I was able to manage getting the car home, but it took all my effort to be able to control/manipulate the steering wheel in to turning motions. I am a 6'5" / 226# man and it was extremely difficult for me to control the car and the steering wheel. This problem should not be recurring after 3 yrs from previous repair.
Mfg Campaign: 11501906
Recall Date: Jan 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased a 2016 Hyundai Sonata on 7/2/22. At the time, it had approximately 119,000 miles on it. About a month later, the car overheated. Thankfully, husband is a mechanic. Since the initial overheating, we had been diligently adding coolant every few days. However, as of last month, the overheating had gotten so bad, we took it to an independent mechanic who quoted us about $8,500.00 for repairs, including installing a new engine.
Corrective Action:
Purchased a 2016 Hyundai Sonata on 7/2/22. At the time, it had approximately 119,000 miles on it. About a month later, the car overheated. Thankfully, husband is a mechanic. Since the initial overheating, we had been diligently adding coolant every few days. However, as of last month, the overheating had gotten so bad, we took it to an independent mechanic who quoted us about $8,500.00 for repairs, including installing a new engine.
Additional Notes:
Purchased a 2016 Hyundai Sonata on 7/2/22. At the time, it had approximately 119,000 miles on it. About a month later, the car overheated. Thankfully, husband is a mechanic. Since the initial overheating, we had been diligently adding coolant every few days. However, as of last month, the overheating had gotten so bad, we took it to an independent mechanic who quoted us about $8,500.00 for repairs, including installing a new engine.
Mfg Campaign: 11501699
Recall Date: Jan 13, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
We purchased a 2016 Hyundai Sonata in December 2020 for our son who is in college. In early August of 2022, my son noticed his oil light was coming on before it was time for an oil change. He had the vehicle topped off and maintained regular oil change and service schedule. While in for service at Fitzgerald Hyundai in Rockville, MD, August 2022, they replaced the spark plugs (4 cylinder tune-up) at 108,127 miles. The car continued to burn a lot of oil, so another appointment was scheduled at the dealership in Rockville September, 2022 at 111,792 miles. An oil and filter change, complete 23 pt. Vehicle Maintenance Inspection was performed, and all fluids topped off. The vehicle continued to burn oil at an unacceptable rate well before an oil change was required. My son continued to get oil changes and top off before the standard mileage. Another appointment was scheduled with the same dealer in Rockville, MD December 2022 at 118,989 miles requesting a diagnosis for the excessive oil consumption. After inspection, we were told an oil consumption test needed to be performed in order to determine why we are having this issue. We were also told that the spark plugs needed replacing again, less than 5 months from the previous replacement. Our service advisor said oil was probably shooting out onto the plugs. Hyundai denied the request to pay for the oil consumption test. The service advisor said she sees this a lot when I asked about excessive oil consumption on a vehicle with less than 120,000 miles. Also, they kept the car for almost 2 weeks.We are looking to rid ourselves of this piece of junk and purchase a vehicle by a reputable manufacturer. In the meantime, we are topping off and getting frequent oil changes. There definitely appears to be a defect with this year and model vehicle and Hyundai should acknowledge there is an issue and resolve it. I will never purchase another Hyundai and will spread the word to everyone I know, not to buy a Hyundai.
Corrective Action:
We purchased a 2016 Hyundai Sonata in December 2020 for our son who is in college. In early August of 2022, my son noticed his oil light was coming on before it was time for an oil change. He had the vehicle topped off and maintained regular oil change and service schedule. While in for service at Fitzgerald Hyundai in Rockville, MD, August 2022, they replaced the spark plugs (4 cylinder tune-up) at 108,127 miles. The car continued to burn a lot of oil, so another appointment was scheduled at the dealership in Rockville September, 2022 at 111,792 miles. An oil and filter change, complete 23 pt. Vehicle Maintenance Inspection was performed, and all fluids topped off. The vehicle continued to burn oil at an unacceptable rate well before an oil change was required. My son continued to get oil changes and top off before the standard mileage. Another appointment was scheduled with the same dealer in Rockville, MD December 2022 at 118,989 miles requesting a diagnosis for the excessive oil consumption. After inspection, we were told an oil consumption test needed to be performed in order to determine why we are having this issue. We were also told that the spark plugs needed replacing again, less than 5 months from the previous replacement. Our service advisor said oil was probably shooting out onto the plugs. Hyundai denied the request to pay for the oil consumption test. The service advisor said she sees this a lot when I asked about excessive oil consumption on a vehicle with less than 120,000 miles. Also, they kept the car for almost 2 weeks.We are looking to rid ourselves of this piece of junk and purchase a vehicle by a reputable manufacturer. In the meantime, we are topping off and getting frequent oil changes. There definitely appears to be a defect with this year and model vehicle and Hyundai should acknowledge there is an issue and resolve it. I will never purchase another Hyundai and will spread the word to everyone I know, not to buy a Hyundai.
Additional Notes:
We purchased a 2016 Hyundai Sonata in December 2020 for our son who is in college. In early August of 2022, my son noticed his oil light was coming on before it was time for an oil change. He had the vehicle topped off and maintained regular oil change and service schedule. While in for service at Fitzgerald Hyundai in Rockville, MD, August 2022, they replaced the spark plugs (4 cylinder tune-up) at 108,127 miles. The car continued to burn a lot of oil, so another appointment was scheduled at the dealership in Rockville September, 2022 at 111,792 miles. An oil and filter change, complete 23 pt. Vehicle Maintenance Inspection was performed, and all fluids topped off. The vehicle continued to burn oil at an unacceptable rate well before an oil change was required. My son continued to get oil changes and top off before the standard mileage. Another appointment was scheduled with the same dealer in Rockville, MD December 2022 at 118,989 miles requesting a diagnosis for the excessive oil consumption. After inspection, we were told an oil consumption test needed to be performed in order to determine why we are having this issue. We were also told that the spark plugs needed replacing again, less than 5 months from the previous replacement. Our service advisor said oil was probably shooting out onto the plugs. Hyundai denied the request to pay for the oil consumption test. The service advisor said she sees this a lot when I asked about excessive oil consumption on a vehicle with less than 120,000 miles. Also, they kept the car for almost 2 weeks.We are looking to rid ourselves of this piece of junk and purchase a vehicle by a reputable manufacturer. In the meantime, we are topping off and getting frequent oil changes. There definitely appears to be a defect with this year and model vehicle and Hyundai should acknowledge there is an issue and resolve it. I will never purchase another Hyundai and will spread the word to everyone I know, not to buy a Hyundai.
Mfg Campaign: 11501546
Recall Date: Jan 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer, and it was confirmed that no cause for the failure was found. The contact then took the vehicle to an independent mechanic where it was diagnosed as engine wear, due to a lack of proper lubrication The vehicle was not repaired. The contact then took the vehicle to another dealer, North Freeway Hyundai (20440 Interstate 45 N, Spring, TX 77373) where it was diagnosed as needing the engine to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but stated that the vehicle was out of warranty. The failure mileage was approximately 59,013.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer, and it was confirmed that no cause for the failure was found. The contact then took the vehicle to an independent mechanic where it was diagnosed as engine wear, due to a lack of proper lubrication The vehicle was not repaired. The contact then took the vehicle to another dealer, North Freeway Hyundai (20440 Interstate 45 N, Spring, TX 77373) where it was diagnosed as needing the engine to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but stated that the vehicle was out of warranty. The failure mileage was approximately 59,013.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer, and it was confirmed that no cause for the failure was found. The contact then took the vehicle to an independent mechanic where it was diagnosed as engine wear, due to a lack of proper lubrication The vehicle was not repaired. The contact then took the vehicle to another dealer, North Freeway Hyundai (20440 Interstate 45 N, Spring, TX 77373) where it was diagnosed as needing the engine to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but stated that the vehicle was out of warranty. The failure mileage was approximately 59,013.
Mfg Campaign: 11501013
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving at night, when I engage my turn signal to make a turn and my headlights go off. The headlights stay off until I play with the turn signal leaver moving it up, down, forward, and backward until the headlights come back on. I see this as a major safety issue. Driving a night without headlights impairs my ability to see and for other vehicles to see me. A search on the internet displays many websites discussing this issue for my year, make and model of car. Local Hyundai said there is no recall. There was no warning lamps, messages or other symptoms presenting on this issue. It appears there is a malfunction in the turn signal switch. This has been occurring for over a month.
Corrective Action:
While driving at night, when I engage my turn signal to make a turn and my headlights go off. The headlights stay off until I play with the turn signal leaver moving it up, down, forward, and backward until the headlights come back on. I see this as a major safety issue. Driving a night without headlights impairs my ability to see and for other vehicles to see me. A search on the internet displays many websites discussing this issue for my year, make and model of car. Local Hyundai said there is no recall. There was no warning lamps, messages or other symptoms presenting on this issue. It appears there is a malfunction in the turn signal switch. This has been occurring for over a month.
Additional Notes:
While driving at night, when I engage my turn signal to make a turn and my headlights go off. The headlights stay off until I play with the turn signal leaver moving it up, down, forward, and backward until the headlights come back on. I see this as a major safety issue. Driving a night without headlights impairs my ability to see and for other vehicles to see me. A search on the internet displays many websites discussing this issue for my year, make and model of car. Local Hyundai said there is no recall. There was no warning lamps, messages or other symptoms presenting on this issue. It appears there is a malfunction in the turn signal switch. This has been occurring for over a month.
Mfg Campaign: 11500514
Recall Date: Jan 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Upon buying the vehicle the engine started to burn excessive amounts of oil.
Corrective Action:
Upon buying the vehicle the engine started to burn excessive amounts of oil.
Additional Notes:
Upon buying the vehicle the engine started to burn excessive amounts of oil.
Mfg Campaign: 11499944
Recall Date: Jan 3, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It’s not just Kia vehicles. My vehicle was stolen the same way.
Corrective Action:
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It’s not just Kia vehicles. My vehicle was stolen the same way.
Additional Notes:
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It’s not just Kia vehicles. My vehicle was stolen the same way.
Mfg Campaign: 11499739
Recall Date: Jan 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It’s not just Kia vehicles. My vehicle was stolen the same way.
Corrective Action:
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It’s not just Kia vehicles. My vehicle was stolen the same way.
Additional Notes:
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It’s not just Kia vehicles. My vehicle was stolen the same way.
Mfg Campaign: 11499739
Recall Date: Jan 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
Car was stolen on 12/27/22 because 2016 Hyundai Sonata does not have an engine immobilizer - highly likely inspired by recent Hyundai/Kia TikTok challenge.
Corrective Action:
Car was stolen on 12/27/22 because 2016 Hyundai Sonata does not have an engine immobilizer - highly likely inspired by recent Hyundai/Kia TikTok challenge.
Additional Notes:
Car was stolen on 12/27/22 because 2016 Hyundai Sonata does not have an engine immobilizer - highly likely inspired by recent Hyundai/Kia TikTok challenge.
Mfg Campaign: 11499744
Recall Date: Jan 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2016 Hyundai Sonata is sitting at the Red Hoagland dealership in Winter Haven, FL after the engine started knocking. Rather than continue driving it and risk an accident with our 19-yr old child driving it, or risk worse damage to the engine, I had it towed to Red Hoagland service department. This occurred less than a week after we had it at the dealership for the third and final oil consumption test. These tests were being conducted as part of Hyundai’s process to identify the known engine issue with this model. Each 1,000 mile test revealed that the engine was consuming approximately 3.5 quarts of oil per 1,000 miles (approximately 1 month timeframe). Despite the results of the tests and now the engine failure, Hyundai has denied the claim on the lifetime warranty of the engine. Their stated reason is “out of warranty caused by time in service and mileage on the vehicle.” The mileage on the vehicle was 143,260 on 10/29. Apparently to Hyundai a “lifetime warranty” on an engine that is known to fail due to this oil consumption issue does not mean “lifetime” but only less than 145,000 miles. I will appeal this decision and if they do not honor their lifetime warranty on this known issue they will hear from my attorney and hopefully the NHTSA will also help to enforce what Hyundai should have already done rather then making me go through this additional effort and trouble.
Corrective Action:
My 2016 Hyundai Sonata is sitting at the Red Hoagland dealership in Winter Haven, FL after the engine started knocking. Rather than continue driving it and risk an accident with our 19-yr old child driving it, or risk worse damage to the engine, I had it towed to Red Hoagland service department. This occurred less than a week after we had it at the dealership for the third and final oil consumption test. These tests were being conducted as part of Hyundai’s process to identify the known engine issue with this model. Each 1,000 mile test revealed that the engine was consuming approximately 3.5 quarts of oil per 1,000 miles (approximately 1 month timeframe). Despite the results of the tests and now the engine failure, Hyundai has denied the claim on the lifetime warranty of the engine. Their stated reason is “out of warranty caused by time in service and mileage on the vehicle.” The mileage on the vehicle was 143,260 on 10/29. Apparently to Hyundai a “lifetime warranty” on an engine that is known to fail due to this oil consumption issue does not mean “lifetime” but only less than 145,000 miles. I will appeal this decision and if they do not honor their lifetime warranty on this known issue they will hear from my attorney and hopefully the NHTSA will also help to enforce what Hyundai should have already done rather then making me go through this additional effort and trouble.
Additional Notes:
My 2016 Hyundai Sonata is sitting at the Red Hoagland dealership in Winter Haven, FL after the engine started knocking. Rather than continue driving it and risk an accident with our 19-yr old child driving it, or risk worse damage to the engine, I had it towed to Red Hoagland service department. This occurred less than a week after we had it at the dealership for the third and final oil consumption test. These tests were being conducted as part of Hyundai’s process to identify the known engine issue with this model. Each 1,000 mile test revealed that the engine was consuming approximately 3.5 quarts of oil per 1,000 miles (approximately 1 month timeframe). Despite the results of the tests and now the engine failure, Hyundai has denied the claim on the lifetime warranty of the engine. Their stated reason is “out of warranty caused by time in service and mileage on the vehicle.” The mileage on the vehicle was 143,260 on 10/29. Apparently to Hyundai a “lifetime warranty” on an engine that is known to fail due to this oil consumption issue does not mean “lifetime” but only less than 145,000 miles. I will appeal this decision and if they do not honor their lifetime warranty on this known issue they will hear from my attorney and hopefully the NHTSA will also help to enforce what Hyundai should have already done rather then making me go through this additional effort and trouble.
Mfg Campaign: 11499583
Recall Date: Dec 30, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The Sunroof wind deflector , the panel has become detached. It is loose and flapping when sunroof is open. Yes it is available for inspection. My safety was at risk because when it happened at first it scared me and I didn't know what happened. 2nd if it had came all the way off it could have flown into someone else's windshield and causing them to crash or swerve to miss it flying in the air. I did mention it to the dealership when it was there, but rather they looked at it or not I have no idea. No one else has inspected it. No warning lamps or other signals appeared before hand.
Corrective Action:
The Sunroof wind deflector , the panel has become detached. It is loose and flapping when sunroof is open. Yes it is available for inspection. My safety was at risk because when it happened at first it scared me and I didn't know what happened. 2nd if it had came all the way off it could have flown into someone else's windshield and causing them to crash or swerve to miss it flying in the air. I did mention it to the dealership when it was there, but rather they looked at it or not I have no idea. No one else has inspected it. No warning lamps or other signals appeared before hand.
Additional Notes:
The Sunroof wind deflector , the panel has become detached. It is loose and flapping when sunroof is open. Yes it is available for inspection. My safety was at risk because when it happened at first it scared me and I didn't know what happened. 2nd if it had came all the way off it could have flown into someone else's windshield and causing them to crash or swerve to miss it flying in the air. I did mention it to the dealership when it was there, but rather they looked at it or not I have no idea. No one else has inspected it. No warning lamps or other signals appeared before hand.
Mfg Campaign: 11497772
Recall Date: Dec 16, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Huge amounts of oil consumption, have to refill all oil every 20-30 days. Car shut down on highway and went into limp mode, had to impede traffic to attempt to pull over safely. Potential known issue with Theta II engine, but dealership is declining a fix.
Corrective Action:
Huge amounts of oil consumption, have to refill all oil every 20-30 days. Car shut down on highway and went into limp mode, had to impede traffic to attempt to pull over safely. Potential known issue with Theta II engine, but dealership is declining a fix.
Additional Notes:
Huge amounts of oil consumption, have to refill all oil every 20-30 days. Car shut down on highway and went into limp mode, had to impede traffic to attempt to pull over safely. Potential known issue with Theta II engine, but dealership is declining a fix.
Mfg Campaign: 11497593
Recall Date: Dec 15, 2022
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