Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on, difficulty accelerating from a dead stop or going up an incline. I had it at to 2 different locations to be placed on a computer, code P0010 for intake (A) camshaft position actuator circuit. I had that replaced only to drive the car for a week and a half for the check engine light to come back on when accelerating up an incline and have the car almost come to a stop. New code, P0302 misfire #2 cylinder. All four spark plugs were replaced, a compression test was performed to confirm low compression on cylinder #2. Car is drivable, however check engine light will continue to come on because of the low compression but was told to baby the car as the engine should probably be replaced sooner than later and I don't have thousands of dollars for this fix. And last be not least, excessive oil usage.
Corrective Action:
Check engine light came on, difficulty accelerating from a dead stop or going up an incline. I had it at to 2 different locations to be placed on a computer, code P0010 for intake (A) camshaft position actuator circuit. I had that replaced only to drive the car for a week and a half for the check engine light to come back on when accelerating up an incline and have the car almost come to a stop. New code, P0302 misfire #2 cylinder. All four spark plugs were replaced, a compression test was performed to confirm low compression on cylinder #2. Car is drivable, however check engine light will continue to come on because of the low compression but was told to baby the car as the engine should probably be replaced sooner than later and I don't have thousands of dollars for this fix. And last be not least, excessive oil usage.
Additional Notes:
Check engine light came on, difficulty accelerating from a dead stop or going up an incline. I had it at to 2 different locations to be placed on a computer, code P0010 for intake (A) camshaft position actuator circuit. I had that replaced only to drive the car for a week and a half for the check engine light to come back on when accelerating up an incline and have the car almost come to a stop. New code, P0302 misfire #2 cylinder. All four spark plugs were replaced, a compression test was performed to confirm low compression on cylinder #2. Car is drivable, however check engine light will continue to come on because of the low compression but was told to baby the car as the engine should probably be replaced sooner than later and I don't have thousands of dollars for this fix. And last be not least, excessive oil usage.
Mfg Campaign: 11509805
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.
Corrective Action:
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.
Additional Notes:
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.
Mfg Campaign: 11509471
Recall Date: Feb 28, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.
Corrective Action:
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.
Additional Notes:
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.
Mfg Campaign: 11509471
Recall Date: Feb 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
engine is running out of oil after driving 200 to 300 miles. Dealer cannt find any oil leakage. I need help with this problem
Corrective Action:
engine is running out of oil after driving 200 to 300 miles. Dealer cannt find any oil leakage. I need help with this problem
Additional Notes:
engine is running out of oil after driving 200 to 300 miles. Dealer cannt find any oil leakage. I need help with this problem
Mfg Campaign: 11509390
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2016 Hyundai Sonata (sport) with the 2.4 GDI theta II seized on me WHILE DRIVING down the interstate on April 14, 2022, no engine light, no warnings, nothing. It was extremely dangerous & also very scary. The car did this at 135,000 miles. I had my Sonata towed to a Hyundai service center after this happened. They did a diagnosis, confirming it needs an engine replacement due to connecting rod bearing failure. They sent in a Prior Approval request to Hyundai and Hyundai DENIED the engine replacement, due to not having Campaign 953 (knock sensor detection software) completed prior to bearing failure. (EVEN WITH having this sensor update done, it would NOT prevent the motor from failing, just tell you when it happened.) That software update wasn't going to save my engine, it was only designed so Hyundai had a LOOPHOLE to deny as many engine replacements as possible and not process these warranties the right and ethical way. They put a faulty engine in my car and it seized and failed at NO fault of my own. But the fault of Hyundai for allowing these vehicles with bad engines to be sold to innocent people who had no idea these engines were made to fail. Hyundai knew the Theta 2 engines were going to fail and STILL allowed these vehicles to be sold and NOT RECALLED knowing the dangers. That is wrong and unethical. It is crucial that these vehicles be RECALLED. Any engine liable to seize while driving 70+ mph on the interstate warrants a RECALL. They needed to be recalled long ago, but instead Hyundai created a loophole by issuing Campaign 953 (knock sensor detection software). It never fixed these dangerous, faulty engines. It's only put more people at risk by not issuing a RECALL on all THETA 2 engines.
Corrective Action:
My 2016 Hyundai Sonata (sport) with the 2.4 GDI theta II seized on me WHILE DRIVING down the interstate on April 14, 2022, no engine light, no warnings, nothing. It was extremely dangerous & also very scary. The car did this at 135,000 miles. I had my Sonata towed to a Hyundai service center after this happened. They did a diagnosis, confirming it needs an engine replacement due to connecting rod bearing failure. They sent in a Prior Approval request to Hyundai and Hyundai DENIED the engine replacement, due to not having Campaign 953 (knock sensor detection software) completed prior to bearing failure. (EVEN WITH having this sensor update done, it would NOT prevent the motor from failing, just tell you when it happened.) That software update wasn't going to save my engine, it was only designed so Hyundai had a LOOPHOLE to deny as many engine replacements as possible and not process these warranties the right and ethical way. They put a faulty engine in my car and it seized and failed at NO fault of my own. But the fault of Hyundai for allowing these vehicles with bad engines to be sold to innocent people who had no idea these engines were made to fail. Hyundai knew the Theta 2 engines were going to fail and STILL allowed these vehicles to be sold and NOT RECALLED knowing the dangers. That is wrong and unethical. It is crucial that these vehicles be RECALLED. Any engine liable to seize while driving 70+ mph on the interstate warrants a RECALL. They needed to be recalled long ago, but instead Hyundai created a loophole by issuing Campaign 953 (knock sensor detection software). It never fixed these dangerous, faulty engines. It's only put more people at risk by not issuing a RECALL on all THETA 2 engines.
Additional Notes:
My 2016 Hyundai Sonata (sport) with the 2.4 GDI theta II seized on me WHILE DRIVING down the interstate on April 14, 2022, no engine light, no warnings, nothing. It was extremely dangerous & also very scary. The car did this at 135,000 miles. I had my Sonata towed to a Hyundai service center after this happened. They did a diagnosis, confirming it needs an engine replacement due to connecting rod bearing failure. They sent in a Prior Approval request to Hyundai and Hyundai DENIED the engine replacement, due to not having Campaign 953 (knock sensor detection software) completed prior to bearing failure. (EVEN WITH having this sensor update done, it would NOT prevent the motor from failing, just tell you when it happened.) That software update wasn't going to save my engine, it was only designed so Hyundai had a LOOPHOLE to deny as many engine replacements as possible and not process these warranties the right and ethical way. They put a faulty engine in my car and it seized and failed at NO fault of my own. But the fault of Hyundai for allowing these vehicles with bad engines to be sold to innocent people who had no idea these engines were made to fail. Hyundai knew the Theta 2 engines were going to fail and STILL allowed these vehicles to be sold and NOT RECALLED knowing the dangers. That is wrong and unethical. It is crucial that these vehicles be RECALLED. Any engine liable to seize while driving 70+ mph on the interstate warrants a RECALL. They needed to be recalled long ago, but instead Hyundai created a loophole by issuing Campaign 953 (knock sensor detection software). It never fixed these dangerous, faulty engines. It's only put more people at risk by not issuing a RECALL on all THETA 2 engines.
Mfg Campaign: 11509079
Recall Date: Feb 25, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:CYBERSECURITY
Potential Consequences:
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LACK OF SECURITY TRANSPONDER.
Corrective Action:
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LACK OF SECURITY TRANSPONDER.
Additional Notes:
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LACK OF SECURITY TRANSPONDER.
Mfg Campaign: 11508887
Recall Date: Feb 24, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LACK OF SECURITY TRANSPONDER.
Corrective Action:
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LACK OF SECURITY TRANSPONDER.
Additional Notes:
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LACK OF SECURITY TRANSPONDER.
Mfg Campaign: 11508887
Recall Date: Feb 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving home on my way from work, the car started to stall on the highway and slow down. A knocking sound began to come from under the hood and would speed up when I stepped on the gas. From the sound of it, it seemed like the engine was malfunctioning and yes it is available for inspection. My safety was put at risk because if the car was to stop in the middle of the highway, not only am I at risk of being in an accident but other people as well as we are all driving at high speeds. This problem has not yet been confirmed by a dealer but when I took it to a mechanic, I was told that it was a rod that's what's causing this, and though there are no recalls on this specific model (2016 Sonata Limited) there are other recalls on the hybrid model for a rod in the engine wearing out prematurely which is very similar to what is happening with my car. A check engine light turned on a few minutes prior to the incident but then turned off.
Corrective Action:
While driving home on my way from work, the car started to stall on the highway and slow down. A knocking sound began to come from under the hood and would speed up when I stepped on the gas. From the sound of it, it seemed like the engine was malfunctioning and yes it is available for inspection. My safety was put at risk because if the car was to stop in the middle of the highway, not only am I at risk of being in an accident but other people as well as we are all driving at high speeds. This problem has not yet been confirmed by a dealer but when I took it to a mechanic, I was told that it was a rod that's what's causing this, and though there are no recalls on this specific model (2016 Sonata Limited) there are other recalls on the hybrid model for a rod in the engine wearing out prematurely which is very similar to what is happening with my car. A check engine light turned on a few minutes prior to the incident but then turned off.
Additional Notes:
While driving home on my way from work, the car started to stall on the highway and slow down. A knocking sound began to come from under the hood and would speed up when I stepped on the gas. From the sound of it, it seemed like the engine was malfunctioning and yes it is available for inspection. My safety was put at risk because if the car was to stop in the middle of the highway, not only am I at risk of being in an accident but other people as well as we are all driving at high speeds. This problem has not yet been confirmed by a dealer but when I took it to a mechanic, I was told that it was a rod that's what's causing this, and though there are no recalls on this specific model (2016 Sonata Limited) there are other recalls on the hybrid model for a rod in the engine wearing out prematurely which is very similar to what is happening with my car. A check engine light turned on a few minutes prior to the incident but then turned off.
Mfg Campaign: 11508165
Recall Date: Feb 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Burning oil at an alarming rate. No oil leaks. Had oil changed and 3 weeks later checked and it had about 2 quarts in it.
Corrective Action:
Burning oil at an alarming rate. No oil leaks. Had oil changed and 3 weeks later checked and it had about 2 quarts in it.
Additional Notes:
Burning oil at an alarming rate. No oil leaks. Had oil changed and 3 weeks later checked and it had about 2 quarts in it.
Mfg Campaign: 11508199
Recall Date: Feb 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Pulled in driveway and putted out and wouldn't start. It is an internal engine issue. Possibly a rod issue
Corrective Action:
Pulled in driveway and putted out and wouldn't start. It is an internal engine issue. Possibly a rod issue
Additional Notes:
Pulled in driveway and putted out and wouldn't start. It is an internal engine issue. Possibly a rod issue
Mfg Campaign: 11507945
Recall Date: Feb 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was constantly topping off the engine oil. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,156. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was constantly topping off the engine oil. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,156. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was constantly topping off the engine oil. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,156. The VIN was unavailable.
Mfg Campaign: 11507676
Recall Date: Feb 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated four days after purchasing the vehicle, he needed to add oil to the engine. The contact stated that the low oil pressure warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil consumption test performed. The contact stated after 1,000 miles the vehicle was taken back to the dealer and the contact was informed that oil needed to be added to the engine. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 67,156.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated four days after purchasing the vehicle, he needed to add oil to the engine. The contact stated that the low oil pressure warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil consumption test performed. The contact stated after 1,000 miles the vehicle was taken back to the dealer and the contact was informed that oil needed to be added to the engine. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 67,156.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated four days after purchasing the vehicle, he needed to add oil to the engine. The contact stated that the low oil pressure warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil consumption test performed. The contact stated after 1,000 miles the vehicle was taken back to the dealer and the contact was informed that oil needed to be added to the engine. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 67,156.
Mfg Campaign: 11507677
Recall Date: Feb 16, 2023
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE
Potential Consequences:
The trunk panel latch in this vehicle has failed due to a broken trunk latch pawl. The trunk will not open even when pushing the emergency trunk release latch inside the trunk. This failure presents the risk of injury to an occupant locked inside the trunk. As such, the involved vehicle might not comply with Federal Motor Vehicle Safety Standard no 401, "interior trunk release." A recall (Campaign 208) has already been placed on the 2016- 2018 Hyundai Sonata Hybrids due to this issue, but this particular VIN number is not covered under that recall. I have contacted Hyundai about this issue, and they will not repair or address this problem stating that although the model has had a recall issued, this particular VIN is not covered. The vehicle is available for inspection upon request
Corrective Action:
The trunk panel latch in this vehicle has failed due to a broken trunk latch pawl. The trunk will not open even when pushing the emergency trunk release latch inside the trunk. This failure presents the risk of injury to an occupant locked inside the trunk. As such, the involved vehicle might not comply with Federal Motor Vehicle Safety Standard no 401, "interior trunk release." A recall (Campaign 208) has already been placed on the 2016- 2018 Hyundai Sonata Hybrids due to this issue, but this particular VIN number is not covered under that recall. I have contacted Hyundai about this issue, and they will not repair or address this problem stating that although the model has had a recall issued, this particular VIN is not covered. The vehicle is available for inspection upon request
Additional Notes:
The trunk panel latch in this vehicle has failed due to a broken trunk latch pawl. The trunk will not open even when pushing the emergency trunk release latch inside the trunk. This failure presents the risk of injury to an occupant locked inside the trunk. As such, the involved vehicle might not comply with Federal Motor Vehicle Safety Standard no 401, "interior trunk release." A recall (Campaign 208) has already been placed on the 2016- 2018 Hyundai Sonata Hybrids due to this issue, but this particular VIN number is not covered under that recall. I have contacted Hyundai about this issue, and they will not repair or address this problem stating that although the model has had a recall issued, this particular VIN is not covered. The vehicle is available for inspection upon request
Mfg Campaign: 11507453
Recall Date: Feb 15, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’ve had this vehicle for exactly 6 months. First incident where I thought the company I bought it from lied to me because they said they topped off my oil. In reality it guzzles oil excessively, I paid $600 to get it cleaned out & add oil. 2nd incident my car shut off at a McDonald’s drive through, no indication of warning of shutting off until 30 seconds before all error codes on dash. 3rd incident as of 02/07/23 car completely out of oil when I had an oil change a month & a half ago. Had someone come & bring me oil & it seemed to get me a mile away to school, did my school stuff & then tried to get home (30 miles away). When trying to get home my car wouldn’t exceed 60mph and when I got to 62mph it was decreasing speed. After a few moments after noticing that, all error codes on dash came on and I thankfully was able to pull over on the freeway without being hit by anyone. My car completely shut down, called a tow truck, while I waited 3 hours for assistance. I was then notified(by the first shop I took it to) the next day that my motor is BAD & I’m lucky that I was able to pull off to the side of the road when I did. A week prior to the 3rd incident random chunks of painting ripped off my vehicle(on the top of my trunk, above the passenger door & on the back side of the passenger door). I had my vehicle towed a second time to the Hyundai dealership themselves and the towing company asked the color of vehicle/make and model and instantly said oh is it your motor? I was weirded out because I was wondering how he knew. He mentioned to me that he has towed 25 Hyundais in the last 9 months. I said well you’re on a role, you can now make it 26. I was also never notified of any recalls on this vehicle until 2 days after the 3rd incident I did my own research and called Hyundai dealership myself & that’s when I was made aware of a recall. Insurance also states that this isn’t something I can claim? & I’m currently waiting to hear back from the dealership themselves.
Corrective Action:
I’ve had this vehicle for exactly 6 months. First incident where I thought the company I bought it from lied to me because they said they topped off my oil. In reality it guzzles oil excessively, I paid $600 to get it cleaned out & add oil. 2nd incident my car shut off at a McDonald’s drive through, no indication of warning of shutting off until 30 seconds before all error codes on dash. 3rd incident as of 02/07/23 car completely out of oil when I had an oil change a month & a half ago. Had someone come & bring me oil & it seemed to get me a mile away to school, did my school stuff & then tried to get home (30 miles away). When trying to get home my car wouldn’t exceed 60mph and when I got to 62mph it was decreasing speed. After a few moments after noticing that, all error codes on dash came on and I thankfully was able to pull over on the freeway without being hit by anyone. My car completely shut down, called a tow truck, while I waited 3 hours for assistance. I was then notified(by the first shop I took it to) the next day that my motor is BAD & I’m lucky that I was able to pull off to the side of the road when I did. A week prior to the 3rd incident random chunks of painting ripped off my vehicle(on the top of my trunk, above the passenger door & on the back side of the passenger door). I had my vehicle towed a second time to the Hyundai dealership themselves and the towing company asked the color of vehicle/make and model and instantly said oh is it your motor? I was weirded out because I was wondering how he knew. He mentioned to me that he has towed 25 Hyundais in the last 9 months. I said well you’re on a role, you can now make it 26. I was also never notified of any recalls on this vehicle until 2 days after the 3rd incident I did my own research and called Hyundai dealership myself & that’s when I was made aware of a recall. Insurance also states that this isn’t something I can claim? & I’m currently waiting to hear back from the dealership themselves.
Additional Notes:
I’ve had this vehicle for exactly 6 months. First incident where I thought the company I bought it from lied to me because they said they topped off my oil. In reality it guzzles oil excessively, I paid $600 to get it cleaned out & add oil. 2nd incident my car shut off at a McDonald’s drive through, no indication of warning of shutting off until 30 seconds before all error codes on dash. 3rd incident as of 02/07/23 car completely out of oil when I had an oil change a month & a half ago. Had someone come & bring me oil & it seemed to get me a mile away to school, did my school stuff & then tried to get home (30 miles away). When trying to get home my car wouldn’t exceed 60mph and when I got to 62mph it was decreasing speed. After a few moments after noticing that, all error codes on dash came on and I thankfully was able to pull over on the freeway without being hit by anyone. My car completely shut down, called a tow truck, while I waited 3 hours for assistance. I was then notified(by the first shop I took it to) the next day that my motor is BAD & I’m lucky that I was able to pull off to the side of the road when I did. A week prior to the 3rd incident random chunks of painting ripped off my vehicle(on the top of my trunk, above the passenger door & on the back side of the passenger door). I had my vehicle towed a second time to the Hyundai dealership themselves and the towing company asked the color of vehicle/make and model and instantly said oh is it your motor? I was weirded out because I was wondering how he knew. He mentioned to me that he has towed 25 Hyundais in the last 9 months. I said well you’re on a role, you can now make it 26. I was also never notified of any recalls on this vehicle until 2 days after the 3rd incident I did my own research and called Hyundai dealership myself & that’s when I was made aware of a recall. Insurance also states that this isn’t something I can claim? & I’m currently waiting to hear back from the dealership themselves.
Mfg Campaign: 11506814
Recall Date: Feb 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Corrective Action:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Additional Notes:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Mfg Campaign: 11506298
Recall Date: Feb 8, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Corrective Action:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Additional Notes:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Mfg Campaign: 11506298
Recall Date: Feb 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Corrective Action:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Additional Notes:
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Mfg Campaign: 11506298
Recall Date: Feb 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle within the city the engine turned off in the middle of the intersection causing near miss in the middle of the intersection as other vehicle were trying to pass me because my vehicle stalled. After having to towed the vehicle it was found that the engine has seized which is why the vehicle stopped.
Corrective Action:
While driving the vehicle within the city the engine turned off in the middle of the intersection causing near miss in the middle of the intersection as other vehicle were trying to pass me because my vehicle stalled. After having to towed the vehicle it was found that the engine has seized which is why the vehicle stopped.
Additional Notes:
While driving the vehicle within the city the engine turned off in the middle of the intersection causing near miss in the middle of the intersection as other vehicle were trying to pass me because my vehicle stalled. After having to towed the vehicle it was found that the engine has seized which is why the vehicle stopped.
Mfg Campaign: 11505664
Recall Date: Feb 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway my vehicle started making a very loud ticking noise and all of a suddenly my car stopped working. Due to being on the highway everybody was going high speeds which almost caused a serious accident. There were cars swerving everywhere. I truly thought I was going to be involved in a high-speed accident which would most likely cost me my life. The check engine light came on and smoke was coming out and the dash started throwing errors. One of the drivers came to my car and started yelling to get out because these cars have been catching on fire. I had to call a tow truck to tow my car over an hour back home which cost me quite a bit of money. After I got home I researched my vehicle and placed to VIN to find out there were 3 safety recalls, one that could cost my family their lives and I was never ever notified. When I called the customer care they didnt even have my information and had to input it all to create a case. They also could not give me a reason as to why I was not notified. They then made an appointment with the Hyundai nearest to me which by the way is an hour and twenty minutes. After disconnecting the call I received an email from that dealership stating my appointment was canceled. I called the dealership to figure out what was going on I've spoken to two different people before finally speaking with the manager of the department. Finally when I spoke with the manager he tried to inform me that my car was not under the recall and that they wouldnt be fixing my car. They also tried to tell me that customer service placed the wrong appointment that they put it in for an oil change when clearly the email stated three recalls and one being my engine needed to be replaced. I was informed that the earliest that they could Even put their eyes on my vehicle would be the end of March and if I wanted to pay out of pocket for the engine it wouldn't be completed until the end of June. One person after another has lied to me.
Corrective Action:
While driving on the highway my vehicle started making a very loud ticking noise and all of a suddenly my car stopped working. Due to being on the highway everybody was going high speeds which almost caused a serious accident. There were cars swerving everywhere. I truly thought I was going to be involved in a high-speed accident which would most likely cost me my life. The check engine light came on and smoke was coming out and the dash started throwing errors. One of the drivers came to my car and started yelling to get out because these cars have been catching on fire. I had to call a tow truck to tow my car over an hour back home which cost me quite a bit of money. After I got home I researched my vehicle and placed to VIN to find out there were 3 safety recalls, one that could cost my family their lives and I was never ever notified. When I called the customer care they didnt even have my information and had to input it all to create a case. They also could not give me a reason as to why I was not notified. They then made an appointment with the Hyundai nearest to me which by the way is an hour and twenty minutes. After disconnecting the call I received an email from that dealership stating my appointment was canceled. I called the dealership to figure out what was going on I've spoken to two different people before finally speaking with the manager of the department. Finally when I spoke with the manager he tried to inform me that my car was not under the recall and that they wouldnt be fixing my car. They also tried to tell me that customer service placed the wrong appointment that they put it in for an oil change when clearly the email stated three recalls and one being my engine needed to be replaced. I was informed that the earliest that they could Even put their eyes on my vehicle would be the end of March and if I wanted to pay out of pocket for the engine it wouldn't be completed until the end of June. One person after another has lied to me.
Additional Notes:
While driving on the highway my vehicle started making a very loud ticking noise and all of a suddenly my car stopped working. Due to being on the highway everybody was going high speeds which almost caused a serious accident. There were cars swerving everywhere. I truly thought I was going to be involved in a high-speed accident which would most likely cost me my life. The check engine light came on and smoke was coming out and the dash started throwing errors. One of the drivers came to my car and started yelling to get out because these cars have been catching on fire. I had to call a tow truck to tow my car over an hour back home which cost me quite a bit of money. After I got home I researched my vehicle and placed to VIN to find out there were 3 safety recalls, one that could cost my family their lives and I was never ever notified. When I called the customer care they didnt even have my information and had to input it all to create a case. They also could not give me a reason as to why I was not notified. They then made an appointment with the Hyundai nearest to me which by the way is an hour and twenty minutes. After disconnecting the call I received an email from that dealership stating my appointment was canceled. I called the dealership to figure out what was going on I've spoken to two different people before finally speaking with the manager of the department. Finally when I spoke with the manager he tried to inform me that my car was not under the recall and that they wouldnt be fixing my car. They also tried to tell me that customer service placed the wrong appointment that they put it in for an oil change when clearly the email stated three recalls and one being my engine needed to be replaced. I was informed that the earliest that they could Even put their eyes on my vehicle would be the end of March and if I wanted to pay out of pocket for the engine it wouldn't be completed until the end of June. One person after another has lied to me.
Mfg Campaign: 11505095
Recall Date: Feb 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 25 MPH downhill, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the road and had the vehicle towed by AAA. The dealer diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired with a rebuilt engine. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 25 MPH downhill, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the road and had the vehicle towed by AAA. The dealer diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired with a rebuilt engine. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 25 MPH downhill, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the road and had the vehicle towed by AAA. The dealer diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired with a rebuilt engine. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
Mfg Campaign: 11504662
Recall Date: Jan 31, 2023
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