Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Corrective Action:
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Additional Notes:
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Mfg Campaign: 11169907
Recall Date: Jan 14, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Corrective Action:
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Additional Notes:
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Mfg Campaign: 11169907
Recall Date: Jan 14, 2019
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
OVERHEATING
Corrective Action:
OVERHEATING
Additional Notes:
OVERHEATING
Mfg Campaign: 11166664
Recall Date: Jan 12, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OVERHEATING
Corrective Action:
OVERHEATING
Additional Notes:
OVERHEATING
Mfg Campaign: 11166664
Recall Date: Jan 12, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
OVERHEATING
Corrective Action:
OVERHEATING
Additional Notes:
OVERHEATING
Mfg Campaign: 11166664
Recall Date: Jan 12, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Corrective Action:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Additional Notes:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Mfg Campaign: 11166680
Recall Date: Jan 12, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Corrective Action:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Additional Notes:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Mfg Campaign: 11166680
Recall Date: Jan 12, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Corrective Action:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Additional Notes:
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Mfg Campaign: 11166680
Recall Date: Jan 12, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Mfg Campaign: 11164988
Recall Date: Jan 7, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Mfg Campaign: 11164988
Recall Date: Jan 7, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON NOVEMBER 4, 2018.I WAS STOPPED TO MAKE A LEFT-HAND TURN, I HAD BOTH MY HANDS ON THE STEERING-WHEEL,I LOOKED LEFT AND THEN I LOOKED RIGHT,I PUSHED DOWN ON THE GAS PEDAL WITH MY RIGHT FOOT.THE CAR STARTED TO GO,THEN IT JERKED BACK, AND THEN IT DIED DOWN TO NOTHING AND COASTED OUT ONTO THE MAIN ROAD. THE CAR GOT HIT IT WAS A (TOTAL LOSS). ON DECEMBER 7,2018 I CALLED UP TO TELL FORD ABOUT THE ACCIDENT,AND THEY SAID THE CAR WAS UNDER RECALL (RECALL-18S32), A MALE REPRESENTATIVE SAID SOMEONE WOULD CALL ME BACK IN 15 DAYS ,BUT NO-ONE EVER DID. ON DECEMBER 27,2018 I WAS READING ON THE INTERNET ABOUT THE RECALL, I READ SOMETHING THAT SEEMED ODD ABOUT THE RECALL , IT IS LISTED WHERE IT SAYS REMEDIES, IT SAYS(FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VECHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL IN FEBRUARY 2017) WHY DOES IT SAY THIS? ON DECEMBER 27,2018 I CALLED FORD AND ASKED WHAT DOES IT MEAN, AND THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SHE DID NOT KNOW. IS THIS A 2017 RECALL OR A 2018 RECALL?
Corrective Action:
ON NOVEMBER 4, 2018.I WAS STOPPED TO MAKE A LEFT-HAND TURN, I HAD BOTH MY HANDS ON THE STEERING-WHEEL,I LOOKED LEFT AND THEN I LOOKED RIGHT,I PUSHED DOWN ON THE GAS PEDAL WITH MY RIGHT FOOT.THE CAR STARTED TO GO,THEN IT JERKED BACK, AND THEN IT DIED DOWN TO NOTHING AND COASTED OUT ONTO THE MAIN ROAD. THE CAR GOT HIT IT WAS A (TOTAL LOSS). ON DECEMBER 7,2018 I CALLED UP TO TELL FORD ABOUT THE ACCIDENT,AND THEY SAID THE CAR WAS UNDER RECALL (RECALL-18S32), A MALE REPRESENTATIVE SAID SOMEONE WOULD CALL ME BACK IN 15 DAYS ,BUT NO-ONE EVER DID. ON DECEMBER 27,2018 I WAS READING ON THE INTERNET ABOUT THE RECALL, I READ SOMETHING THAT SEEMED ODD ABOUT THE RECALL , IT IS LISTED WHERE IT SAYS REMEDIES, IT SAYS(FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VECHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL IN FEBRUARY 2017) WHY DOES IT SAY THIS? ON DECEMBER 27,2018 I CALLED FORD AND ASKED WHAT DOES IT MEAN, AND THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SHE DID NOT KNOW. IS THIS A 2017 RECALL OR A 2018 RECALL?
Additional Notes:
ON NOVEMBER 4, 2018.I WAS STOPPED TO MAKE A LEFT-HAND TURN, I HAD BOTH MY HANDS ON THE STEERING-WHEEL,I LOOKED LEFT AND THEN I LOOKED RIGHT,I PUSHED DOWN ON THE GAS PEDAL WITH MY RIGHT FOOT.THE CAR STARTED TO GO,THEN IT JERKED BACK, AND THEN IT DIED DOWN TO NOTHING AND COASTED OUT ONTO THE MAIN ROAD. THE CAR GOT HIT IT WAS A (TOTAL LOSS). ON DECEMBER 7,2018 I CALLED UP TO TELL FORD ABOUT THE ACCIDENT,AND THEY SAID THE CAR WAS UNDER RECALL (RECALL-18S32), A MALE REPRESENTATIVE SAID SOMEONE WOULD CALL ME BACK IN 15 DAYS ,BUT NO-ONE EVER DID. ON DECEMBER 27,2018 I WAS READING ON THE INTERNET ABOUT THE RECALL, I READ SOMETHING THAT SEEMED ODD ABOUT THE RECALL , IT IS LISTED WHERE IT SAYS REMEDIES, IT SAYS(FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VECHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL IN FEBRUARY 2017) WHY DOES IT SAY THIS? ON DECEMBER 27,2018 I CALLED FORD AND ASKED WHAT DOES IT MEAN, AND THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SHE DID NOT KNOW. IS THIS A 2017 RECALL OR A 2018 RECALL?
Mfg Campaign: 11165176
Recall Date: Jan 4, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. IN DECEMBER OF 2018, THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. IN DECEMBER OF 2018, THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. IN DECEMBER OF 2018, THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Mfg Campaign: 11164208
Recall Date: Dec 31, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE DEALER (NORM REEVES FORD LINCOLN, 18900 STUDEBAKER RD, CERRITOS, CA 90703, (562) 991-6696) STATED THAT THE WARRANTY EXPIRED AFTER 36,000 MILES AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE DEALER STATED THAT THE FAILURE WAS NOT DUE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE DEALER (NORM REEVES FORD LINCOLN, 18900 STUDEBAKER RD, CERRITOS, CA 90703, (562) 991-6696) STATED THAT THE WARRANTY EXPIRED AFTER 36,000 MILES AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE DEALER STATED THAT THE FAILURE WAS NOT DUE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE DEALER (NORM REEVES FORD LINCOLN, 18900 STUDEBAKER RD, CERRITOS, CA 90703, (562) 991-6696) STATED THAT THE WARRANTY EXPIRED AFTER 36,000 MILES AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE DEALER STATED THAT THE FAILURE WAS NOT DUE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Mfg Campaign: 11162550
Recall Date: Dec 19, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Corrective Action:
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Additional Notes:
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Mfg Campaign: 11161902
Recall Date: Dec 17, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Corrective Action:
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Additional Notes:
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Mfg Campaign: 11161902
Recall Date: Dec 17, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY AUTO IS ON A RE-CALL FOR GAS TANK ISSUES THEY TOLD ME PARTS FOR AUTO WOULD BE 15 DAYS MEANWHILE MY AUTO HAS BEEN STALLING NOT STARTING GAS SMELL COMING FROM THE REAR OF AUTO FORD SAYS ITS NOT THERE PROBLEM TO RENT A AUTO FOR USE THEY SAID FILL THE CAR WITH GAS I DID THAT IT IS WORST THEN BEFORE THE DATE IS JUST ONE OF MANY DATES SINCE RECALL
Corrective Action:
MY AUTO IS ON A RE-CALL FOR GAS TANK ISSUES THEY TOLD ME PARTS FOR AUTO WOULD BE 15 DAYS MEANWHILE MY AUTO HAS BEEN STALLING NOT STARTING GAS SMELL COMING FROM THE REAR OF AUTO FORD SAYS ITS NOT THERE PROBLEM TO RENT A AUTO FOR USE THEY SAID FILL THE CAR WITH GAS I DID THAT IT IS WORST THEN BEFORE THE DATE IS JUST ONE OF MANY DATES SINCE RECALL
Additional Notes:
MY AUTO IS ON A RE-CALL FOR GAS TANK ISSUES THEY TOLD ME PARTS FOR AUTO WOULD BE 15 DAYS MEANWHILE MY AUTO HAS BEEN STALLING NOT STARTING GAS SMELL COMING FROM THE REAR OF AUTO FORD SAYS ITS NOT THERE PROBLEM TO RENT A AUTO FOR USE THEY SAID FILL THE CAR WITH GAS I DID THAT IT IS WORST THEN BEFORE THE DATE IS JUST ONE OF MANY DATES SINCE RECALL
Mfg Campaign: 11160803
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
RECENTLY WHEN STARTING MY CAR I RECEIVED A "STEERING ASSISTANT FAILURE SERVICE REQUIRED WARNING" I TURNED MY CAR OFF AND RESTARTED IT AND IT WENT AWAY. THIS HAPPENED AGAIN WHEN I WENT SHOPPING AND CAME OUT TO MY PARKED CAR. THIS TIME THE WARNING WOULD NOT GO AWAY. I TRIED DISCONNECTING THE BATTERY TO DISCONNECT POWER AND IT DID NOT WORK. I WAS ABLE TO DRIVE THE CAR (WITH NO POWER STEERING) TO A DEALERSHIP. THIS APPEARS TO BE A COMMON PROBLEM IN SOME MODELS OF FORD CARS AND BELIEVE IT SHOULD BE INVESTIGATED.
Corrective Action:
RECENTLY WHEN STARTING MY CAR I RECEIVED A "STEERING ASSISTANT FAILURE SERVICE REQUIRED WARNING" I TURNED MY CAR OFF AND RESTARTED IT AND IT WENT AWAY. THIS HAPPENED AGAIN WHEN I WENT SHOPPING AND CAME OUT TO MY PARKED CAR. THIS TIME THE WARNING WOULD NOT GO AWAY. I TRIED DISCONNECTING THE BATTERY TO DISCONNECT POWER AND IT DID NOT WORK. I WAS ABLE TO DRIVE THE CAR (WITH NO POWER STEERING) TO A DEALERSHIP. THIS APPEARS TO BE A COMMON PROBLEM IN SOME MODELS OF FORD CARS AND BELIEVE IT SHOULD BE INVESTIGATED.
Additional Notes:
RECENTLY WHEN STARTING MY CAR I RECEIVED A "STEERING ASSISTANT FAILURE SERVICE REQUIRED WARNING" I TURNED MY CAR OFF AND RESTARTED IT AND IT WENT AWAY. THIS HAPPENED AGAIN WHEN I WENT SHOPPING AND CAME OUT TO MY PARKED CAR. THIS TIME THE WARNING WOULD NOT GO AWAY. I TRIED DISCONNECTING THE BATTERY TO DISCONNECT POWER AND IT DID NOT WORK. I WAS ABLE TO DRIVE THE CAR (WITH NO POWER STEERING) TO A DEALERSHIP. THIS APPEARS TO BE A COMMON PROBLEM IN SOME MODELS OF FORD CARS AND BELIEVE IT SHOULD BE INVESTIGATED.
Mfg Campaign: 11156065
Recall Date: Dec 5, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.
Corrective Action:
AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.
Additional Notes:
AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.
Mfg Campaign: 11156001
Recall Date: Dec 4, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN AFTER THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. ALSO, THE VEHICLE ROLLED BACKWARDS AND THE TRANSMISSION SLIPPED AND SHUDDERED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BLONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE THE TRANSMISSION WAS SERVICED; HOWEVER, THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT CONSUMER IS ASKING TO CANCEL REQUEST. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN AFTER THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. ALSO, THE VEHICLE ROLLED BACKWARDS AND THE TRANSMISSION SLIPPED AND SHUDDERED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BLONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE THE TRANSMISSION WAS SERVICED; HOWEVER, THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT CONSUMER IS ASKING TO CANCEL REQUEST. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN AFTER THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. ALSO, THE VEHICLE ROLLED BACKWARDS AND THE TRANSMISSION SLIPPED AND SHUDDERED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BLONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE THE TRANSMISSION WAS SERVICED; HOWEVER, THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT CONSUMER IS ASKING TO CANCEL REQUEST. *JB
Mfg Campaign: 11153716
Recall Date: Nov 26, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TAIL LIGHT BULB CHARRED BLACK & SOCKET MELTED .
Corrective Action:
TAIL LIGHT BULB CHARRED BLACK & SOCKET MELTED .
Additional Notes:
TAIL LIGHT BULB CHARRED BLACK & SOCKET MELTED .
Mfg Campaign: 11153962
Recall Date: Nov 26, 2018
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury