FORD FOCUS 2016

Complete listing of complaints and recalls for this vehicle

1.5K
Complaints
8
Recalls

Complaints & Recalls

1.5K Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V905000 SAFETY RECALL
139.7K Vehicles Affected
Recall Date: Dec 22, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

Potential Risk:
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Interim owner notification letters explaining the safety risk were mailed June 20, 2024. A second notice will be sent once remedy parts become available, anticipated in 4th Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S64
Recall Date: Dec 22, 2023
Ford Motor Company
NHTSA Campaign: 18V845000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Potential Risk:
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S07
Notice Date: Jan 17, 2019
Recall Date: Nov 28, 2018
Ford Motor Company
NHTSA Campaign: 18V735000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Oct 22, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

Potential Risk:
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S32
Notice Date: Aug 19, 2019
Recall Date: Oct 22, 2018
Ford Motor Company
NHTSA Campaign: 18V169000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Mar 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Potential Risk:
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S07
Notice Date: Aug 3, 2018
Recall Date: Mar 12, 2018
Ford Motor Company
NHTSA Campaign: 17V052000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Jan 24, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

Potential Risk:
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17S03
Notice Date: Mar 8, 2017
Recall Date: Jan 24, 2017
Ford Motor Company
NHTSA Campaign: 16V698000 SAFETY RECALL
64K Vehicles Affected
Recall Date: Sep 28, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Potential Risk:
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16C13
Notice Date: Nov 16, 2016
Recall Date: Sep 28, 2016

Consumer Complaints

1.5K Complaints
Ford Motor Company
Campaign: 11232307 Other
Jul 16, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Corrective Action:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Additional Notes:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Manufacturer: FORD
Mfg Campaign: 11232307
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232307 Other
Jul 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Corrective Action:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Additional Notes:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Manufacturer: FORD
Mfg Campaign: 11232307
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232307 Other
Jul 16, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Corrective Action:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Additional Notes:

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Manufacturer: FORD
Mfg Campaign: 11232307
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232408 Other
Jul 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION SLIPS CONSTANTLY. VEHICLE HAS A TRANSMISSION THAT IS MANUAL WITH CLUTCH PLATES BUT OPERATES AS AUTOMATIC. I FIND IT SHUDDERS AT ABOUT 18/19 MILES PER HOURS SHIFTING FROM 1ST TO 2ND GEARS. THIS IS HAZARDOUS WHEN PULLING OUT INTO TRAFFIC BECAUSE IT IS INTERMITTENT AND YOU NEVER KNOW IF YOUR CAR IS GOING TO GO OR SHUDDER UNTIL IT FINDS THE GEAR. THE TRANSMISSION CLUTCH PLATES HAVE BEEN REPLACED ONCE AND IT HAS BEEN IN TWICE MORE FOR TRANSMISSION ISSUES. NOT WHAT I EXPECTED WHEN I PURCHASED A NEW CAR AND WAS NOT TOLD BY THE DEALERSHIP THAT THIS WAS THE WAY THE TRANSMISSION WORKED. VEHICLE IS LESS THAN 3 YEARS OLD AND HAS BEEN IN 3 TIMES FOR TRANSMISSION AND NEEDS TO GO AGAIN. FIRST ISSUE WAS 12/12/16, VEHICLE WAS 2 MONTHS OLD AND HAS BEEN ONGOING.

Corrective Action:

TRANSMISSION SLIPS CONSTANTLY. VEHICLE HAS A TRANSMISSION THAT IS MANUAL WITH CLUTCH PLATES BUT OPERATES AS AUTOMATIC. I FIND IT SHUDDERS AT ABOUT 18/19 MILES PER HOURS SHIFTING FROM 1ST TO 2ND GEARS. THIS IS HAZARDOUS WHEN PULLING OUT INTO TRAFFIC BECAUSE IT IS INTERMITTENT AND YOU NEVER KNOW IF YOUR CAR IS GOING TO GO OR SHUDDER UNTIL IT FINDS THE GEAR. THE TRANSMISSION CLUTCH PLATES HAVE BEEN REPLACED ONCE AND IT HAS BEEN IN TWICE MORE FOR TRANSMISSION ISSUES. NOT WHAT I EXPECTED WHEN I PURCHASED A NEW CAR AND WAS NOT TOLD BY THE DEALERSHIP THAT THIS WAS THE WAY THE TRANSMISSION WORKED. VEHICLE IS LESS THAN 3 YEARS OLD AND HAS BEEN IN 3 TIMES FOR TRANSMISSION AND NEEDS TO GO AGAIN. FIRST ISSUE WAS 12/12/16, VEHICLE WAS 2 MONTHS OLD AND HAS BEEN ONGOING.

Additional Notes:

TRANSMISSION SLIPS CONSTANTLY. VEHICLE HAS A TRANSMISSION THAT IS MANUAL WITH CLUTCH PLATES BUT OPERATES AS AUTOMATIC. I FIND IT SHUDDERS AT ABOUT 18/19 MILES PER HOURS SHIFTING FROM 1ST TO 2ND GEARS. THIS IS HAZARDOUS WHEN PULLING OUT INTO TRAFFIC BECAUSE IT IS INTERMITTENT AND YOU NEVER KNOW IF YOUR CAR IS GOING TO GO OR SHUDDER UNTIL IT FINDS THE GEAR. THE TRANSMISSION CLUTCH PLATES HAVE BEEN REPLACED ONCE AND IT HAS BEEN IN TWICE MORE FOR TRANSMISSION ISSUES. NOT WHAT I EXPECTED WHEN I PURCHASED A NEW CAR AND WAS NOT TOLD BY THE DEALERSHIP THAT THIS WAS THE WAY THE TRANSMISSION WORKED. VEHICLE IS LESS THAN 3 YEARS OLD AND HAS BEEN IN 3 TIMES FOR TRANSMISSION AND NEEDS TO GO AGAIN. FIRST ISSUE WAS 12/12/16, VEHICLE WAS 2 MONTHS OLD AND HAS BEEN ONGOING.

Manufacturer: FORD
Mfg Campaign: 11232408
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232508 Other
Jul 16, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Corrective Action:

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Additional Notes:

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Manufacturer: FORD
Mfg Campaign: 11232508
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232508 Other
Jul 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Corrective Action:

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Additional Notes:

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Manufacturer: FORD
Mfg Campaign: 11232508
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232564 Other
Jul 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

ONGOING PROBLEMS WITH THE TRANSMISSION IN MY FOCUS. AFTER NUMEROUS RETURNS TO THE DEALER, TWICE FOR CLUTCH KIT REPLACEMENTS AND AT LEAST 5-6 TIMES FOR OTHER "ADJUSTMENTS" IT STILL HAS PROBLEMS. JERKING, HESITATION, LOSS OF POWER EVEN WHILE DRIVING. I PULLED OUT OF A SHOPPING PLAZA THE OTHER DAY AND WAS ALMOST REAR ENDED BY ANOTHER CAR BECAUSE THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. THIS HAS HAPPENED SEVERAL TIMES. MY CAR WILL FEEL LIKE IT'S DOWNSHIFTING AND DRAGGING, EVEN WHILE I'M DRIVING AT A STEADY SPEED. IT JERKS AND SHUDDERS WHEN I ACCELERATE AT A STOP LIGHT OR STOP SIGN. RPM DIAL OFTEN GOES ALL THE WAY TO 8 OR 9 UNTIL THE CAR FINALLY SHIFTS. DEALER CAN NOT SEEM TO FIX THIS. ALSO, AT TIMES WHEN MOVING AGAIN AFTER A STOP, THE CAR WILL FEEL LIKE IT'S "BANGING" UNDERNEATH. HAVE ADDRESSED THIS WITH SERVICE AT THE DEALER, BUT IT STILL DOES IT. THIS HAS BEEN HAPPENING CONSTANTLY FOR THE TWO PLUS YEARS I'VE HAD IT. I HAVE MANY DOCUMENTS AND REPAIR RECEIPTS TO DOWNLOAD, PLEASE LET ME KNOW WHEN AND IF YOU WILL NEED THEM.

Corrective Action:

ONGOING PROBLEMS WITH THE TRANSMISSION IN MY FOCUS. AFTER NUMEROUS RETURNS TO THE DEALER, TWICE FOR CLUTCH KIT REPLACEMENTS AND AT LEAST 5-6 TIMES FOR OTHER "ADJUSTMENTS" IT STILL HAS PROBLEMS. JERKING, HESITATION, LOSS OF POWER EVEN WHILE DRIVING. I PULLED OUT OF A SHOPPING PLAZA THE OTHER DAY AND WAS ALMOST REAR ENDED BY ANOTHER CAR BECAUSE THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. THIS HAS HAPPENED SEVERAL TIMES. MY CAR WILL FEEL LIKE IT'S DOWNSHIFTING AND DRAGGING, EVEN WHILE I'M DRIVING AT A STEADY SPEED. IT JERKS AND SHUDDERS WHEN I ACCELERATE AT A STOP LIGHT OR STOP SIGN. RPM DIAL OFTEN GOES ALL THE WAY TO 8 OR 9 UNTIL THE CAR FINALLY SHIFTS. DEALER CAN NOT SEEM TO FIX THIS. ALSO, AT TIMES WHEN MOVING AGAIN AFTER A STOP, THE CAR WILL FEEL LIKE IT'S "BANGING" UNDERNEATH. HAVE ADDRESSED THIS WITH SERVICE AT THE DEALER, BUT IT STILL DOES IT. THIS HAS BEEN HAPPENING CONSTANTLY FOR THE TWO PLUS YEARS I'VE HAD IT. I HAVE MANY DOCUMENTS AND REPAIR RECEIPTS TO DOWNLOAD, PLEASE LET ME KNOW WHEN AND IF YOU WILL NEED THEM.

Additional Notes:

ONGOING PROBLEMS WITH THE TRANSMISSION IN MY FOCUS. AFTER NUMEROUS RETURNS TO THE DEALER, TWICE FOR CLUTCH KIT REPLACEMENTS AND AT LEAST 5-6 TIMES FOR OTHER "ADJUSTMENTS" IT STILL HAS PROBLEMS. JERKING, HESITATION, LOSS OF POWER EVEN WHILE DRIVING. I PULLED OUT OF A SHOPPING PLAZA THE OTHER DAY AND WAS ALMOST REAR ENDED BY ANOTHER CAR BECAUSE THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. THIS HAS HAPPENED SEVERAL TIMES. MY CAR WILL FEEL LIKE IT'S DOWNSHIFTING AND DRAGGING, EVEN WHILE I'M DRIVING AT A STEADY SPEED. IT JERKS AND SHUDDERS WHEN I ACCELERATE AT A STOP LIGHT OR STOP SIGN. RPM DIAL OFTEN GOES ALL THE WAY TO 8 OR 9 UNTIL THE CAR FINALLY SHIFTS. DEALER CAN NOT SEEM TO FIX THIS. ALSO, AT TIMES WHEN MOVING AGAIN AFTER A STOP, THE CAR WILL FEEL LIKE IT'S "BANGING" UNDERNEATH. HAVE ADDRESSED THIS WITH SERVICE AT THE DEALER, BUT IT STILL DOES IT. THIS HAS BEEN HAPPENING CONSTANTLY FOR THE TWO PLUS YEARS I'VE HAD IT. I HAVE MANY DOCUMENTS AND REPAIR RECEIPTS TO DOWNLOAD, PLEASE LET ME KNOW WHEN AND IF YOU WILL NEED THEM.

Manufacturer: FORD
Mfg Campaign: 11232564
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11232601 Other
Jul 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

Corrective Action:

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

Additional Notes:

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

Manufacturer: FORD
Mfg Campaign: 11232601
Notice Date: Jul 16, 2019
Recall Date: Jul 16, 2019
Ford Motor Company
Campaign: 11231965 Other
Jul 15, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRANSMISSION SLIPS UNDER LOAD AND SHAKES THE VEHICLE BADLY. IT HAS CURRENTLY BEEN TO THE DEALERSHIP TWICE FOR THIS REPAIR. THIS OCCURS MOST FREQUENTLY UNDER ACCELERATION AND GETS WORSE WITH INCREASED LOAD.

Corrective Action:

THE TRANSMISSION SLIPS UNDER LOAD AND SHAKES THE VEHICLE BADLY. IT HAS CURRENTLY BEEN TO THE DEALERSHIP TWICE FOR THIS REPAIR. THIS OCCURS MOST FREQUENTLY UNDER ACCELERATION AND GETS WORSE WITH INCREASED LOAD.

Additional Notes:

THE TRANSMISSION SLIPS UNDER LOAD AND SHAKES THE VEHICLE BADLY. IT HAS CURRENTLY BEEN TO THE DEALERSHIP TWICE FOR THIS REPAIR. THIS OCCURS MOST FREQUENTLY UNDER ACCELERATION AND GETS WORSE WITH INCREASED LOAD.

Manufacturer: FORD
Mfg Campaign: 11231965
Notice Date: Jul 15, 2019
Recall Date: Jul 15, 2019
Ford Motor Company
Campaign: 11231711 Other
Jul 14, 2019
Defect Description:

ENGINE

Potential Consequences:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Corrective Action:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Additional Notes:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Manufacturer: FORD
Mfg Campaign: 11231711
Notice Date: Jul 14, 2019
Recall Date: Jul 14, 2019
Ford Motor Company
Campaign: 11231711 Other
Jul 14, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Corrective Action:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Additional Notes:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Manufacturer: FORD
Mfg Campaign: 11231711
Notice Date: Jul 14, 2019
Recall Date: Jul 14, 2019
Ford Motor Company
Campaign: 11231711 Other
Jul 14, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Corrective Action:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Additional Notes:

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.

Manufacturer: FORD
Mfg Campaign: 11231711
Notice Date: Jul 14, 2019
Recall Date: Jul 14, 2019
Ford Motor Company
Campaign: 11231754 Other
Jul 14, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Corrective Action:

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Additional Notes:

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Manufacturer: FORD
Mfg Campaign: 11231754
Notice Date: Jul 14, 2019
Recall Date: Jul 14, 2019
Ford Motor Company
Campaign: 11231754 Other
Jul 14, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Corrective Action:

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Additional Notes:

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Manufacturer: FORD
Mfg Campaign: 11231754
Notice Date: Jul 14, 2019
Recall Date: Jul 14, 2019
Ford Motor Company
Campaign: 11231425 Other
Jul 12, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WITH FORCE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD TO REFUEL THE VEHICLE MORE THAN USUAL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUFFENBERG FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,061.

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WITH FORCE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD TO REFUEL THE VEHICLE MORE THAN USUAL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUFFENBERG FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,061.

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WITH FORCE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD TO REFUEL THE VEHICLE MORE THAN USUAL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUFFENBERG FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,061.

Manufacturer: FORD
Mfg Campaign: 11231425
Notice Date: Jul 12, 2019
Recall Date: Jul 12, 2019
Ford Motor Company
Campaign: 11231425 Other
Jul 12, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WITH FORCE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD TO REFUEL THE VEHICLE MORE THAN USUAL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUFFENBERG FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,061.

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WITH FORCE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD TO REFUEL THE VEHICLE MORE THAN USUAL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUFFENBERG FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,061.

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WITH FORCE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD TO REFUEL THE VEHICLE MORE THAN USUAL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUFFENBERG FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,061.

Manufacturer: FORD
Mfg Campaign: 11231425
Notice Date: Jul 12, 2019
Recall Date: Jul 12, 2019
Ford Motor Company
Campaign: 11230938 Other
Jul 11, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

WHILE DRIVING ON THE FREEWAY AT SPEEDS AROUND 65-70 MPH, THE TRANSMISSION SLIPPED INTO NEUTRAL AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. PRESSING ON THE GAS WOULD REV THE ENGINE UP TO 4-5K RPMS. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS TERRIFIED OF BEING STRUCK BY A LARGE SEMI TRUCK BEHIND ME UNTIL I COULD GET TO THE SHOULDER. I PUT THE CAR IN PARK AND THEN RE-ENGAGED THE TRANSMISSION AND IT WORKED SPORADICALLY UNTIL I COULD GET TO THE NEXT EXIT. I PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. TURNED IT BACK ON AND THE REVERSE WOULDN'T ENGAGE. I DROVE THE CAR TO THE FORD DEALERSHIP. ON THE WAY THERE, THE CAR WOULD JOLT FORWARD IN AN INTERSECTION, ONLY TO SLIP INTO NEUTRAL WHILE IN THE MIDDLE OF THE INTERSECTION. THIS SLIPPING INTO NEUTRAL HAPPENED TWO OR THREE TIMES ON THE WAY TO THE DEALERSHIP. ALSO, WHEN COMING TO A STOP, THE GEARS WOULD SHIFT AUTOMATICALLY INTO A LOWER GEAR PREMATURELY WHICH RESULTED IN THE VEHICLE COMING TO A FASTER STOP THAN WAS EXPECTED.

Corrective Action:

WHILE DRIVING ON THE FREEWAY AT SPEEDS AROUND 65-70 MPH, THE TRANSMISSION SLIPPED INTO NEUTRAL AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. PRESSING ON THE GAS WOULD REV THE ENGINE UP TO 4-5K RPMS. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS TERRIFIED OF BEING STRUCK BY A LARGE SEMI TRUCK BEHIND ME UNTIL I COULD GET TO THE SHOULDER. I PUT THE CAR IN PARK AND THEN RE-ENGAGED THE TRANSMISSION AND IT WORKED SPORADICALLY UNTIL I COULD GET TO THE NEXT EXIT. I PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. TURNED IT BACK ON AND THE REVERSE WOULDN'T ENGAGE. I DROVE THE CAR TO THE FORD DEALERSHIP. ON THE WAY THERE, THE CAR WOULD JOLT FORWARD IN AN INTERSECTION, ONLY TO SLIP INTO NEUTRAL WHILE IN THE MIDDLE OF THE INTERSECTION. THIS SLIPPING INTO NEUTRAL HAPPENED TWO OR THREE TIMES ON THE WAY TO THE DEALERSHIP. ALSO, WHEN COMING TO A STOP, THE GEARS WOULD SHIFT AUTOMATICALLY INTO A LOWER GEAR PREMATURELY WHICH RESULTED IN THE VEHICLE COMING TO A FASTER STOP THAN WAS EXPECTED.

Additional Notes:

WHILE DRIVING ON THE FREEWAY AT SPEEDS AROUND 65-70 MPH, THE TRANSMISSION SLIPPED INTO NEUTRAL AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. PRESSING ON THE GAS WOULD REV THE ENGINE UP TO 4-5K RPMS. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS TERRIFIED OF BEING STRUCK BY A LARGE SEMI TRUCK BEHIND ME UNTIL I COULD GET TO THE SHOULDER. I PUT THE CAR IN PARK AND THEN RE-ENGAGED THE TRANSMISSION AND IT WORKED SPORADICALLY UNTIL I COULD GET TO THE NEXT EXIT. I PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. TURNED IT BACK ON AND THE REVERSE WOULDN'T ENGAGE. I DROVE THE CAR TO THE FORD DEALERSHIP. ON THE WAY THERE, THE CAR WOULD JOLT FORWARD IN AN INTERSECTION, ONLY TO SLIP INTO NEUTRAL WHILE IN THE MIDDLE OF THE INTERSECTION. THIS SLIPPING INTO NEUTRAL HAPPENED TWO OR THREE TIMES ON THE WAY TO THE DEALERSHIP. ALSO, WHEN COMING TO A STOP, THE GEARS WOULD SHIFT AUTOMATICALLY INTO A LOWER GEAR PREMATURELY WHICH RESULTED IN THE VEHICLE COMING TO A FASTER STOP THAN WAS EXPECTED.

Manufacturer: FORD
Mfg Campaign: 11230938
Notice Date: Jul 11, 2019
Recall Date: Jul 11, 2019
Ford Motor Company
Campaign: 11231064 Other
Jul 11, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

SHUDDER AND POWER LOSS ON ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS. WAS TOLD IS NORMAL BY DEALERSHIP HOWEVER IT IS NOT AS IT JERKS HEAVILY.

Corrective Action:

SHUDDER AND POWER LOSS ON ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS. WAS TOLD IS NORMAL BY DEALERSHIP HOWEVER IT IS NOT AS IT JERKS HEAVILY.

Additional Notes:

SHUDDER AND POWER LOSS ON ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS. WAS TOLD IS NORMAL BY DEALERSHIP HOWEVER IT IS NOT AS IT JERKS HEAVILY.

Manufacturer: FORD
Mfg Campaign: 11231064
Notice Date: Jul 11, 2019
Recall Date: Jul 11, 2019
Ford Motor Company
Campaign: 11231108 Other
Jul 11, 2019
Defect Description:

ENGINE

Potential Consequences:

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Corrective Action:

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Additional Notes:

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Manufacturer: FORD
Mfg Campaign: 11231108
Notice Date: Jul 11, 2019
Recall Date: Jul 11, 2019
Ford Motor Company
Campaign: 11231108 Other
Jul 11, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Corrective Action:

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Additional Notes:

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Manufacturer: FORD
Mfg Campaign: 11231108
Notice Date: Jul 11, 2019
Recall Date: Jul 11, 2019

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