Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE STATIONARY SUNROOF PANEL CRACKED BUT THERE IS NO IMPACT DAMAGE. APPEARS JUST TO HAVE CRACKED. BECAUSE THERE WAS NO IMPACT, I'M UNSURE OF SPECIFICALLY WHEN THIS HAPPENED, JUST NOTICED IT WHEN I OPENED I OPENED THE SUNROOF LAST TIME.
Corrective Action:
THE STATIONARY SUNROOF PANEL CRACKED BUT THERE IS NO IMPACT DAMAGE. APPEARS JUST TO HAVE CRACKED. BECAUSE THERE WAS NO IMPACT, I'M UNSURE OF SPECIFICALLY WHEN THIS HAPPENED, JUST NOTICED IT WHEN I OPENED I OPENED THE SUNROOF LAST TIME.
Additional Notes:
THE STATIONARY SUNROOF PANEL CRACKED BUT THERE IS NO IMPACT DAMAGE. APPEARS JUST TO HAVE CRACKED. BECAUSE THERE WAS NO IMPACT, I'M UNSURE OF SPECIFICALLY WHEN THIS HAPPENED, JUST NOTICED IT WHEN I OPENED I OPENED THE SUNROOF LAST TIME.
Mfg Campaign: 11292264
Recall Date: Dec 31, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE DEALERSHIP NEVER NOTIFIED ME OF ANY RECALL - THEY ARE ALWAYS NEGLIGENT AND THIS WIIL BE THE LAST FORD I EVER PURCHASE/LEASE...
Corrective Action:
THE DEALERSHIP NEVER NOTIFIED ME OF ANY RECALL - THEY ARE ALWAYS NEGLIGENT AND THIS WIIL BE THE LAST FORD I EVER PURCHASE/LEASE...
Additional Notes:
THE DEALERSHIP NEVER NOTIFIED ME OF ANY RECALL - THEY ARE ALWAYS NEGLIGENT AND THIS WIIL BE THE LAST FORD I EVER PURCHASE/LEASE...
Mfg Campaign: 11289746
Recall Date: Dec 17, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
AFTER 37000 MILES MESSAGE STATED BATTERY WAS LOW. THEN LOST POWER STEERING. I STOPPED CAR AND IT HAD TO BE PUSHED OFF TO SIDE. ANOTHER CAR JUMPED ME AND CAR STARTED. STARTED DRIVING AND LOST POWER STEERING. CAR WAS JUMP STARTED AGAIN. DROVE SHORT DISTANCE. HAPPENED AGAIN UNTIL I GOT HOME. HELP.
Corrective Action:
AFTER 37000 MILES MESSAGE STATED BATTERY WAS LOW. THEN LOST POWER STEERING. I STOPPED CAR AND IT HAD TO BE PUSHED OFF TO SIDE. ANOTHER CAR JUMPED ME AND CAR STARTED. STARTED DRIVING AND LOST POWER STEERING. CAR WAS JUMP STARTED AGAIN. DROVE SHORT DISTANCE. HAPPENED AGAIN UNTIL I GOT HOME. HELP.
Additional Notes:
AFTER 37000 MILES MESSAGE STATED BATTERY WAS LOW. THEN LOST POWER STEERING. I STOPPED CAR AND IT HAD TO BE PUSHED OFF TO SIDE. ANOTHER CAR JUMPED ME AND CAR STARTED. STARTED DRIVING AND LOST POWER STEERING. CAR WAS JUMP STARTED AGAIN. DROVE SHORT DISTANCE. HAPPENED AGAIN UNTIL I GOT HOME. HELP.
Mfg Campaign: 11289090
Recall Date: Dec 14, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TAIL LIGHT REFLECTOR HAS MAJOR CONDENSATION PROBLEMS. THIS PROBLEM IS CAUSING WATER TO SIT AND OVER TIME ALGAE HAS FORMED. THIS APPEARS TO BE A COMMON PROBLEM AMONG 2015-2018 FORD EDGE MODELS. THIS CAN BE A SAFETY ISSUE ONCE ALGAE HAS FORMED DUE TO THE LACK OF VISIBILITY OF REVERSE TAIL LIGHTS BEING SEEN.
Corrective Action:
THE TAIL LIGHT REFLECTOR HAS MAJOR CONDENSATION PROBLEMS. THIS PROBLEM IS CAUSING WATER TO SIT AND OVER TIME ALGAE HAS FORMED. THIS APPEARS TO BE A COMMON PROBLEM AMONG 2015-2018 FORD EDGE MODELS. THIS CAN BE A SAFETY ISSUE ONCE ALGAE HAS FORMED DUE TO THE LACK OF VISIBILITY OF REVERSE TAIL LIGHTS BEING SEEN.
Additional Notes:
THE TAIL LIGHT REFLECTOR HAS MAJOR CONDENSATION PROBLEMS. THIS PROBLEM IS CAUSING WATER TO SIT AND OVER TIME ALGAE HAS FORMED. THIS APPEARS TO BE A COMMON PROBLEM AMONG 2015-2018 FORD EDGE MODELS. THIS CAN BE A SAFETY ISSUE ONCE ALGAE HAS FORMED DUE TO THE LACK OF VISIBILITY OF REVERSE TAIL LIGHTS BEING SEEN.
Mfg Campaign: 11288300
Recall Date: Dec 10, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AN ALERT CAME ON THAT STATED THE STEERING ASSIST NEEDED SERVICE. I CONTINUED DRIVING AS I WAS IN A REMOTE AREA WITH NO FORD DEALERSHIP CLOSE BY. THE STEERING SEEMED A BIT "LOOSE" BUT THE VEHICLE WAS OPERABLE. I PARKED THE VEHICLE ONCE I ARRIVED AT MY DESTINATION WITH PLANS TO BRING IT TO MY DEALERSHIP WHEN I RETURNED FROM MY TRIP. I STARTED THE VEHICLE A FEW DAYS LATER AND THE DISPLAY SHOWED "STEERING LOSS STOP SAFELY", "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAILABLE" THE VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED TO THE DEALERSHIP.
Corrective Action:
WHILE DRIVING AN ALERT CAME ON THAT STATED THE STEERING ASSIST NEEDED SERVICE. I CONTINUED DRIVING AS I WAS IN A REMOTE AREA WITH NO FORD DEALERSHIP CLOSE BY. THE STEERING SEEMED A BIT "LOOSE" BUT THE VEHICLE WAS OPERABLE. I PARKED THE VEHICLE ONCE I ARRIVED AT MY DESTINATION WITH PLANS TO BRING IT TO MY DEALERSHIP WHEN I RETURNED FROM MY TRIP. I STARTED THE VEHICLE A FEW DAYS LATER AND THE DISPLAY SHOWED "STEERING LOSS STOP SAFELY", "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAILABLE" THE VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED TO THE DEALERSHIP.
Additional Notes:
WHILE DRIVING AN ALERT CAME ON THAT STATED THE STEERING ASSIST NEEDED SERVICE. I CONTINUED DRIVING AS I WAS IN A REMOTE AREA WITH NO FORD DEALERSHIP CLOSE BY. THE STEERING SEEMED A BIT "LOOSE" BUT THE VEHICLE WAS OPERABLE. I PARKED THE VEHICLE ONCE I ARRIVED AT MY DESTINATION WITH PLANS TO BRING IT TO MY DEALERSHIP WHEN I RETURNED FROM MY TRIP. I STARTED THE VEHICLE A FEW DAYS LATER AND THE DISPLAY SHOWED "STEERING LOSS STOP SAFELY", "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAILABLE" THE VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED TO THE DEALERSHIP.
Mfg Campaign: 11279393
Recall Date: Nov 11, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR GLASS PANEL IN THE PANORAMIC SUNROOF HAS SPIDER CRACKS THROUGHOUT. THE CAR IS NORMALLY PARKED IN A COVERED AREA. I HAD THE SUNROOF OPEN TWO WEEKS AGO AND THERE WERE NO CRACKS AT THAT TIME. THE CRACKS HAPPENED WITHIN THE LAST TWO WEEKS. THE CAR WAS STATIONARY WHEN THE PROBLEM WAS IDENTIFIED. THIS WAS NOT CAUSED BY ANY IMPACT. I BELIEVE IT IS AN INHERENT MANUFACTURER DEFECT. I CONTACTED THE DEALER WHO SAID THE REPAIR WILL CAUSE AT LEAST $1300 AND THAT IT IS NOT COVERED UNDER WARRANTY. THE CAR IS A 2017 FORD EDGE WITH 40K MILES AND HAS A 100K MILE FORD PREMIUM CARE WARRANTY.
Corrective Action:
THE REAR GLASS PANEL IN THE PANORAMIC SUNROOF HAS SPIDER CRACKS THROUGHOUT. THE CAR IS NORMALLY PARKED IN A COVERED AREA. I HAD THE SUNROOF OPEN TWO WEEKS AGO AND THERE WERE NO CRACKS AT THAT TIME. THE CRACKS HAPPENED WITHIN THE LAST TWO WEEKS. THE CAR WAS STATIONARY WHEN THE PROBLEM WAS IDENTIFIED. THIS WAS NOT CAUSED BY ANY IMPACT. I BELIEVE IT IS AN INHERENT MANUFACTURER DEFECT. I CONTACTED THE DEALER WHO SAID THE REPAIR WILL CAUSE AT LEAST $1300 AND THAT IT IS NOT COVERED UNDER WARRANTY. THE CAR IS A 2017 FORD EDGE WITH 40K MILES AND HAS A 100K MILE FORD PREMIUM CARE WARRANTY.
Additional Notes:
THE REAR GLASS PANEL IN THE PANORAMIC SUNROOF HAS SPIDER CRACKS THROUGHOUT. THE CAR IS NORMALLY PARKED IN A COVERED AREA. I HAD THE SUNROOF OPEN TWO WEEKS AGO AND THERE WERE NO CRACKS AT THAT TIME. THE CRACKS HAPPENED WITHIN THE LAST TWO WEEKS. THE CAR WAS STATIONARY WHEN THE PROBLEM WAS IDENTIFIED. THIS WAS NOT CAUSED BY ANY IMPACT. I BELIEVE IT IS AN INHERENT MANUFACTURER DEFECT. I CONTACTED THE DEALER WHO SAID THE REPAIR WILL CAUSE AT LEAST $1300 AND THAT IT IS NOT COVERED UNDER WARRANTY. THE CAR IS A 2017 FORD EDGE WITH 40K MILES AND HAS A 100K MILE FORD PREMIUM CARE WARRANTY.
Mfg Campaign: 11271547
Recall Date: Oct 28, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Corrective Action:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Additional Notes:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Mfg Campaign: 11270421
Recall Date: Oct 23, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Corrective Action:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Additional Notes:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Mfg Campaign: 11270421
Recall Date: Oct 23, 2019
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Corrective Action:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Additional Notes:
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.
Mfg Campaign: 11270421
Recall Date: Oct 23, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CHECK ENGINE LIGHT ILLUMINATED. A WRENCH ALSO CAME ON. HAD IT PUT ON A DIAGNOSTIC MACHINE WITH A READ OUT OF "TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE OR STUCK OFF." MY CAR HAS APPROXIMATELY 67,000 MILES ON IT.
Corrective Action:
CHECK ENGINE LIGHT ILLUMINATED. A WRENCH ALSO CAME ON. HAD IT PUT ON A DIAGNOSTIC MACHINE WITH A READ OUT OF "TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE OR STUCK OFF." MY CAR HAS APPROXIMATELY 67,000 MILES ON IT.
Additional Notes:
CHECK ENGINE LIGHT ILLUMINATED. A WRENCH ALSO CAME ON. HAD IT PUT ON A DIAGNOSTIC MACHINE WITH A READ OUT OF "TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE OR STUCK OFF." MY CAR HAS APPROXIMATELY 67,000 MILES ON IT.
Mfg Campaign: 11270550
Recall Date: Oct 23, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY CHECK ENGINE LIGHT CAME ON AND WHEN WE ATTEMPTED TO REPAIR THE INJECTORS AS IT STATED WITH THE ERROR CODE, IT DIDN'T WORK, THEN I STARTED LOSING COOLANT AND WE TOOK THE CAR INTO FORD. FORD NOW TELLS ME THE MOTOR IS BAD AND I NEED TO HAVE IT REPLACED AND IT WILL COST $7600!
Corrective Action:
MY CHECK ENGINE LIGHT CAME ON AND WHEN WE ATTEMPTED TO REPAIR THE INJECTORS AS IT STATED WITH THE ERROR CODE, IT DIDN'T WORK, THEN I STARTED LOSING COOLANT AND WE TOOK THE CAR INTO FORD. FORD NOW TELLS ME THE MOTOR IS BAD AND I NEED TO HAVE IT REPLACED AND IT WILL COST $7600!
Additional Notes:
MY CHECK ENGINE LIGHT CAME ON AND WHEN WE ATTEMPTED TO REPAIR THE INJECTORS AS IT STATED WITH THE ERROR CODE, IT DIDN'T WORK, THEN I STARTED LOSING COOLANT AND WE TOOK THE CAR INTO FORD. FORD NOW TELLS ME THE MOTOR IS BAD AND I NEED TO HAVE IT REPLACED AND IT WILL COST $7600!
Mfg Campaign: 11268934
Recall Date: Oct 16, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GLASS PANORAMIC MOON ROOF HAS SPIDER CRACKS THROUGHOUT. THIS WAS NOT CAUSED BY ANY IMPACT. THIS IS AN INHERENT MANUFACTURER DEFECT.
Corrective Action:
GLASS PANORAMIC MOON ROOF HAS SPIDER CRACKS THROUGHOUT. THIS WAS NOT CAUSED BY ANY IMPACT. THIS IS AN INHERENT MANUFACTURER DEFECT.
Additional Notes:
GLASS PANORAMIC MOON ROOF HAS SPIDER CRACKS THROUGHOUT. THIS WAS NOT CAUSED BY ANY IMPACT. THIS IS AN INHERENT MANUFACTURER DEFECT.
Mfg Campaign: 11267641
Recall Date: Oct 10, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOUNTAIN FORD INC (100 SLOPE ST, BRYSON CITY, NC 28713, 828-488-6999) WHERE IT WAS DETERMINED THAT COOLANT WAS SEEPING INTO THE CYLINDER. DUE TO THE DEFECT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A QUOTE OF $7,000 FOR THE COST OF LABOR AND REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOUNTAIN FORD INC (100 SLOPE ST, BRYSON CITY, NC 28713, 828-488-6999) WHERE IT WAS DETERMINED THAT COOLANT WAS SEEPING INTO THE CYLINDER. DUE TO THE DEFECT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A QUOTE OF $7,000 FOR THE COST OF LABOR AND REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOUNTAIN FORD INC (100 SLOPE ST, BRYSON CITY, NC 28713, 828-488-6999) WHERE IT WAS DETERMINED THAT COOLANT WAS SEEPING INTO THE CYLINDER. DUE TO THE DEFECT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A QUOTE OF $7,000 FOR THE COST OF LABOR AND REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11265456
Recall Date: Oct 1, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE AND COOLANT OVER TEMPERATURE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO LEN STOLER FORD (410-356-7000, LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE KEPT AT THE SHOP FOR TWO TO THREE WEEKS DUE TO A BACK UP OF WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE AND COOLANT OVER TEMPERATURE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO LEN STOLER FORD (410-356-7000, LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE KEPT AT THE SHOP FOR TWO TO THREE WEEKS DUE TO A BACK UP OF WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE AND COOLANT OVER TEMPERATURE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO LEN STOLER FORD (410-356-7000, LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE KEPT AT THE SHOP FOR TWO TO THREE WEEKS DUE TO A BACK UP OF WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11257962
Recall Date: Sep 25, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CRACKED SUN ROOF. VEHICLE WAS STATIONARY.
Corrective Action:
CRACKED SUN ROOF. VEHICLE WAS STATIONARY.
Additional Notes:
CRACKED SUN ROOF. VEHICLE WAS STATIONARY.
Mfg Campaign: 11257623
Recall Date: Sep 24, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING DISENGAGED AND THE STEERING WHEEL BECAME VERY LOOSE WITHOUT WARNING. THE CONTACT WAS ABLE TO FEEL THE DIFFERENCE WHEN THE STEERING RE-ENGAGED. THE CONTACT WAS CONCERNED ABOUT OVER STEERING. THE VEHICLE WAS TAKEN TO SAN LEANDRO FORD STORE (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT ALLOW THE SERVICE TECHNICIANS TO ADJUST THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THERE WAS SOME CALIBRATION MADE TO THE STEERING WHEEL. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,999. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING DISENGAGED AND THE STEERING WHEEL BECAME VERY LOOSE WITHOUT WARNING. THE CONTACT WAS ABLE TO FEEL THE DIFFERENCE WHEN THE STEERING RE-ENGAGED. THE CONTACT WAS CONCERNED ABOUT OVER STEERING. THE VEHICLE WAS TAKEN TO SAN LEANDRO FORD STORE (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT ALLOW THE SERVICE TECHNICIANS TO ADJUST THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THERE WAS SOME CALIBRATION MADE TO THE STEERING WHEEL. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,999. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING DISENGAGED AND THE STEERING WHEEL BECAME VERY LOOSE WITHOUT WARNING. THE CONTACT WAS ABLE TO FEEL THE DIFFERENCE WHEN THE STEERING RE-ENGAGED. THE CONTACT WAS CONCERNED ABOUT OVER STEERING. THE VEHICLE WAS TAKEN TO SAN LEANDRO FORD STORE (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT ALLOW THE SERVICE TECHNICIANS TO ADJUST THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THERE WAS SOME CALIBRATION MADE TO THE STEERING WHEEL. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,999. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11255025
Recall Date: Sep 12, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
OUR 2017 FORD EDGE EXPERIENCED CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING - WITH ABSOLUTELY NO ADVANCE WARNING. THE TORQUE CONVERTER FELL APART AND THE VEHICLE WENT FROM DRIVING AT SPEED TO LOSING ALL MOMENTUM. IF WE HAD BEEN IN HEAVY TRAFFIC, SOMEONE COULD HAVE BEEN KILLED. FORD HAS IDENTIFIED THIS ISSUE WITH 2017 FORD EDGE VEHICLES. THERE WAS A RECALL IN 2017 FOR THIS PROBLEM FOR VEHICLES BUILT DURING THE TIME PERIOD THAT OURS WAS BUILT, BUT ACCORDING TO FORD, OURS WAS NOT INVOLVED IN THAT RECALL (NHSTA ID #18V390000). IN 2018, FORD ADDED A RECALL ON 25 ADDITIONAL VEHICLES BECAUSE THEY FOUND THAT MORE DEFECTIVE TRANSMISSIONS HAD BEEN INSTALLED THAN INITIALLY THOUGHT (NHSTA ID#17V427000). OURS WAS ALSO NOT ONE OF THOSE IDENTIFIED. OUR VEHICLE HAD 67,032 MILES WHEN THE TORQUE CONVERTER FAILED IN EXACTLY THE FASHION DESCRIBED IN THE RECALL. FORD REFUSED TO COVER THE REPAIR AS THE VEHICLE WAS PAST THE WARRANTY MILEAGE AND FORD WANTED CLOSE TO $5,000 TO REPAIR THE TRANSMISSION ON THIS TWO YEAR OLD VEHICLE. I AM CERTAIN THAT THIS ISSUE IS THE EXACT ISSUE THAT AFFECTED VEHICLES MANUFACTURED DURING THE SAME TIME FRAME WITH EXACTLY THE SAME TRANSMISSION. THE SERVICE MANAGER AT THE DEALERSHIP I WAS TOWED TO AGREED THAT I HAD THE EXACT SAME ISSUE AS WAS IDENTIFIED, BUT TOLD ME THERE WAS NOTHING THEY COULD DO TO ESCALATE THE CONCERNS I HAD. I AM CONVINCED THAT FORD IS DOWNPLAYING THE NUMBER OF VEHICLES AFFECTED AND AM CERTAIN THAT THIS WILL IMPACT MORE 2017 FORD EDGE VEHICLES. I HAVE REPEATEDLY REACHED OUT TO FORD AND THEY REFUSED TO EVEN OPEN A CASE IN TO MY CONCERNS. MY VEHICLE WAS TOWED TO TED BRITT FORD IN CHANTILLY VA (703-673-2300). THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING ANY OF MY CONCERNS, BUT SHOULD BE CONTACTED TO CONFIRM THAT THE ISSUE WAS JUST AS DESCRIBED IN THE RECALL. THIS IS AN ISSUE THAT CAN HAVE LIFE THREATENING CONSEQUENCES.
Corrective Action:
OUR 2017 FORD EDGE EXPERIENCED CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING - WITH ABSOLUTELY NO ADVANCE WARNING. THE TORQUE CONVERTER FELL APART AND THE VEHICLE WENT FROM DRIVING AT SPEED TO LOSING ALL MOMENTUM. IF WE HAD BEEN IN HEAVY TRAFFIC, SOMEONE COULD HAVE BEEN KILLED. FORD HAS IDENTIFIED THIS ISSUE WITH 2017 FORD EDGE VEHICLES. THERE WAS A RECALL IN 2017 FOR THIS PROBLEM FOR VEHICLES BUILT DURING THE TIME PERIOD THAT OURS WAS BUILT, BUT ACCORDING TO FORD, OURS WAS NOT INVOLVED IN THAT RECALL (NHSTA ID #18V390000). IN 2018, FORD ADDED A RECALL ON 25 ADDITIONAL VEHICLES BECAUSE THEY FOUND THAT MORE DEFECTIVE TRANSMISSIONS HAD BEEN INSTALLED THAN INITIALLY THOUGHT (NHSTA ID#17V427000). OURS WAS ALSO NOT ONE OF THOSE IDENTIFIED. OUR VEHICLE HAD 67,032 MILES WHEN THE TORQUE CONVERTER FAILED IN EXACTLY THE FASHION DESCRIBED IN THE RECALL. FORD REFUSED TO COVER THE REPAIR AS THE VEHICLE WAS PAST THE WARRANTY MILEAGE AND FORD WANTED CLOSE TO $5,000 TO REPAIR THE TRANSMISSION ON THIS TWO YEAR OLD VEHICLE. I AM CERTAIN THAT THIS ISSUE IS THE EXACT ISSUE THAT AFFECTED VEHICLES MANUFACTURED DURING THE SAME TIME FRAME WITH EXACTLY THE SAME TRANSMISSION. THE SERVICE MANAGER AT THE DEALERSHIP I WAS TOWED TO AGREED THAT I HAD THE EXACT SAME ISSUE AS WAS IDENTIFIED, BUT TOLD ME THERE WAS NOTHING THEY COULD DO TO ESCALATE THE CONCERNS I HAD. I AM CONVINCED THAT FORD IS DOWNPLAYING THE NUMBER OF VEHICLES AFFECTED AND AM CERTAIN THAT THIS WILL IMPACT MORE 2017 FORD EDGE VEHICLES. I HAVE REPEATEDLY REACHED OUT TO FORD AND THEY REFUSED TO EVEN OPEN A CASE IN TO MY CONCERNS. MY VEHICLE WAS TOWED TO TED BRITT FORD IN CHANTILLY VA (703-673-2300). THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING ANY OF MY CONCERNS, BUT SHOULD BE CONTACTED TO CONFIRM THAT THE ISSUE WAS JUST AS DESCRIBED IN THE RECALL. THIS IS AN ISSUE THAT CAN HAVE LIFE THREATENING CONSEQUENCES.
Additional Notes:
OUR 2017 FORD EDGE EXPERIENCED CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING - WITH ABSOLUTELY NO ADVANCE WARNING. THE TORQUE CONVERTER FELL APART AND THE VEHICLE WENT FROM DRIVING AT SPEED TO LOSING ALL MOMENTUM. IF WE HAD BEEN IN HEAVY TRAFFIC, SOMEONE COULD HAVE BEEN KILLED. FORD HAS IDENTIFIED THIS ISSUE WITH 2017 FORD EDGE VEHICLES. THERE WAS A RECALL IN 2017 FOR THIS PROBLEM FOR VEHICLES BUILT DURING THE TIME PERIOD THAT OURS WAS BUILT, BUT ACCORDING TO FORD, OURS WAS NOT INVOLVED IN THAT RECALL (NHSTA ID #18V390000). IN 2018, FORD ADDED A RECALL ON 25 ADDITIONAL VEHICLES BECAUSE THEY FOUND THAT MORE DEFECTIVE TRANSMISSIONS HAD BEEN INSTALLED THAN INITIALLY THOUGHT (NHSTA ID#17V427000). OURS WAS ALSO NOT ONE OF THOSE IDENTIFIED. OUR VEHICLE HAD 67,032 MILES WHEN THE TORQUE CONVERTER FAILED IN EXACTLY THE FASHION DESCRIBED IN THE RECALL. FORD REFUSED TO COVER THE REPAIR AS THE VEHICLE WAS PAST THE WARRANTY MILEAGE AND FORD WANTED CLOSE TO $5,000 TO REPAIR THE TRANSMISSION ON THIS TWO YEAR OLD VEHICLE. I AM CERTAIN THAT THIS ISSUE IS THE EXACT ISSUE THAT AFFECTED VEHICLES MANUFACTURED DURING THE SAME TIME FRAME WITH EXACTLY THE SAME TRANSMISSION. THE SERVICE MANAGER AT THE DEALERSHIP I WAS TOWED TO AGREED THAT I HAD THE EXACT SAME ISSUE AS WAS IDENTIFIED, BUT TOLD ME THERE WAS NOTHING THEY COULD DO TO ESCALATE THE CONCERNS I HAD. I AM CONVINCED THAT FORD IS DOWNPLAYING THE NUMBER OF VEHICLES AFFECTED AND AM CERTAIN THAT THIS WILL IMPACT MORE 2017 FORD EDGE VEHICLES. I HAVE REPEATEDLY REACHED OUT TO FORD AND THEY REFUSED TO EVEN OPEN A CASE IN TO MY CONCERNS. MY VEHICLE WAS TOWED TO TED BRITT FORD IN CHANTILLY VA (703-673-2300). THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING ANY OF MY CONCERNS, BUT SHOULD BE CONTACTED TO CONFIRM THAT THE ISSUE WAS JUST AS DESCRIBED IN THE RECALL. THIS IS AN ISSUE THAT CAN HAVE LIFE THREATENING CONSEQUENCES.
Mfg Campaign: 11252977
Recall Date: Sep 3, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
NOTHING HAS 'HAPPENED' YET, BUT ACCORDING TO REPORTS, THE TAKATA AIRBAGS ARE FAULTY.I WOULD LIKE THEM REPAIRED/REPLACED!
Corrective Action:
NOTHING HAS 'HAPPENED' YET, BUT ACCORDING TO REPORTS, THE TAKATA AIRBAGS ARE FAULTY.I WOULD LIKE THEM REPAIRED/REPLACED!
Additional Notes:
NOTHING HAS 'HAPPENED' YET, BUT ACCORDING TO REPORTS, THE TAKATA AIRBAGS ARE FAULTY.I WOULD LIKE THEM REPAIRED/REPLACED!
Mfg Campaign: 11234207
Recall Date: Jul 23, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.
Corrective Action:
CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.
Additional Notes:
CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.
Mfg Campaign: 11233228
Recall Date: Jul 18, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.
Corrective Action:
CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.
Additional Notes:
CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.
Mfg Campaign: 11233228
Recall Date: Jul 18, 2019
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