Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN STARTING THE VEHICLE THE UCONNECT SYSTEM WILL EITHER START OR WILL GO TO REBOOT MODE WHICH WILL NOT DISPLAY THE REAR BACK UP CAMERA SCREEN AND TURN OFF THE PARK SENSE BRAKING ASSIST FEATURES.
Corrective Action:
WHEN STARTING THE VEHICLE THE UCONNECT SYSTEM WILL EITHER START OR WILL GO TO REBOOT MODE WHICH WILL NOT DISPLAY THE REAR BACK UP CAMERA SCREEN AND TURN OFF THE PARK SENSE BRAKING ASSIST FEATURES.
Additional Notes:
WHEN STARTING THE VEHICLE THE UCONNECT SYSTEM WILL EITHER START OR WILL GO TO REBOOT MODE WHICH WILL NOT DISPLAY THE REAR BACK UP CAMERA SCREEN AND TURN OFF THE PARK SENSE BRAKING ASSIST FEATURES.
Mfg Campaign: 11161763
Recall Date: Dec 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING INADVERTENTLY LOST POWER FOR A FEW SECONDS AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING INADVERTENTLY LOST POWER FOR A FEW SECONDS AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING INADVERTENTLY LOST POWER FOR A FEW SECONDS AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11155962
Recall Date: Dec 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11155710
Recall Date: Dec 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11155710
Recall Date: Dec 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TRUCK MAKE CLUNKING NOISE THROUGHOUT THE CHASSIS WHILE TURNING.
Corrective Action:
TRUCK MAKE CLUNKING NOISE THROUGHOUT THE CHASSIS WHILE TURNING.
Additional Notes:
TRUCK MAKE CLUNKING NOISE THROUGHOUT THE CHASSIS WHILE TURNING.
Mfg Campaign: 11155761
Recall Date: Dec 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE IN A LEFT HAND TURN OVER 30 MPH WILL NOT CORRECT ITSELF AND HAS TO BE MANUALLY CORRECTED OR THE VEHICLE CONTINUES TURNING LEFT. RAM ACKNOWLEDGES THE PROBLEM BUT NO SOLUTION AS OF THIS DATE DECEMBER 1, 2019. RAM RAPID RESPONSE TEAM STATED "IF CUSTOMER MAINTAINS CONTACT WITH THE STEERING WHEEL THEIR IS NO SAFETY ISSUE."
Corrective Action:
VEHICLE IN A LEFT HAND TURN OVER 30 MPH WILL NOT CORRECT ITSELF AND HAS TO BE MANUALLY CORRECTED OR THE VEHICLE CONTINUES TURNING LEFT. RAM ACKNOWLEDGES THE PROBLEM BUT NO SOLUTION AS OF THIS DATE DECEMBER 1, 2019. RAM RAPID RESPONSE TEAM STATED "IF CUSTOMER MAINTAINS CONTACT WITH THE STEERING WHEEL THEIR IS NO SAFETY ISSUE."
Additional Notes:
VEHICLE IN A LEFT HAND TURN OVER 30 MPH WILL NOT CORRECT ITSELF AND HAS TO BE MANUALLY CORRECTED OR THE VEHICLE CONTINUES TURNING LEFT. RAM ACKNOWLEDGES THE PROBLEM BUT NO SOLUTION AS OF THIS DATE DECEMBER 1, 2019. RAM RAPID RESPONSE TEAM STATED "IF CUSTOMER MAINTAINS CONTACT WITH THE STEERING WHEEL THEIR IS NO SAFETY ISSUE."
Mfg Campaign: 11155318
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ON COMING DRIVERS COMPLAIN THE HEAD LIGHTS ARE TO BRIGHT. THEY ARE BLINDING TO ON COMING TRAFFIC.
Corrective Action:
ON COMING DRIVERS COMPLAIN THE HEAD LIGHTS ARE TO BRIGHT. THEY ARE BLINDING TO ON COMING TRAFFIC.
Additional Notes:
ON COMING DRIVERS COMPLAIN THE HEAD LIGHTS ARE TO BRIGHT. THEY ARE BLINDING TO ON COMING TRAFFIC.
Mfg Campaign: 11154681
Recall Date: Nov 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Corrective Action:
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Additional Notes:
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Mfg Campaign: 11154431
Recall Date: Nov 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
Other/Unknown
Potential Consequences:
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Corrective Action:
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Additional Notes:
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Mfg Campaign: 11154431
Recall Date: Nov 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.
Corrective Action:
WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.
Additional Notes:
WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.
Mfg Campaign: 11152353
Recall Date: Nov 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.
Corrective Action:
WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.
Additional Notes:
WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.
Mfg Campaign: 11152353
Recall Date: Nov 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON FIVE DIFFERENT OCCASIONS THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. IN EACH CASE I WAS STOPPED AT A STOP SIGN OR RED LIGHT AND MAKING A LEFT TURN. UPON STARTING UP AND TURNING, THE TRANSMISSION REMAINED IN FIRST GEAR, MOTOR REVVING 4,000 - 4,500 RPM OR SO, UNTIL I REALIZED I HAD A PROBLEM. I LIFTED MY FOOT OFF THE ACCELERATOR AND LET THE TRUCK SLOW DOWN, IT WAS STILL IN FIRST GEAR, ALMOST CAME TO A FULL STOP, TRIED TO SLOWLY ACCELERATE BUT STILL NO SHIFT. I BROUGHT THE TRUCK TO A FULL STOP, THEN SLOWLY ACCELERATED AGAIN, STILL NO SHIFT OUT OF FIRST GEAR. I AGAIN CAME TO A FULL STOP, THIS TIME PUT THE SELECTOR KNOB INTO PARK, THEN BACK INTO DRIVE MODE AND ACCELERATED AND THE TRANSMISSION WORKED FINE. AFTER THE FIRST FOUR EPISODES I CALLED THE DEALERSHIP AND TOOK THE TRUCK IN THE SAME DAY. FIRST THING THE SERVICE REP DID IS CHECK FOR A OBD CODE, NO CODE WAS GENERATED. DEALERSHIP HAD IT FOR FOUR DAYS AND COULD NOT REPLICATE THE PROBLEM. SINCE I'VE HAD THE TRUCK BACK ONE MORE EPISODE HAS OCCURRED. NOW I'M NOT SURE WHERE TO TURN. ALSO, ONE OTHER THING SHOULD MENTION EVERY TIME THIS HAPPENED IT WAS AT NIGHT. I WAS FORTUNATE THAT EACH EPISODE HAPPENED IN VERY LIGHT TRAFFIC, HAD IT BEEN IN A BUSY OR HEAVY TRAFFIC AREA IT COULD HAVE CREATED A SERIOUS SAFETY ISSUE.
Corrective Action:
ON FIVE DIFFERENT OCCASIONS THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. IN EACH CASE I WAS STOPPED AT A STOP SIGN OR RED LIGHT AND MAKING A LEFT TURN. UPON STARTING UP AND TURNING, THE TRANSMISSION REMAINED IN FIRST GEAR, MOTOR REVVING 4,000 - 4,500 RPM OR SO, UNTIL I REALIZED I HAD A PROBLEM. I LIFTED MY FOOT OFF THE ACCELERATOR AND LET THE TRUCK SLOW DOWN, IT WAS STILL IN FIRST GEAR, ALMOST CAME TO A FULL STOP, TRIED TO SLOWLY ACCELERATE BUT STILL NO SHIFT. I BROUGHT THE TRUCK TO A FULL STOP, THEN SLOWLY ACCELERATED AGAIN, STILL NO SHIFT OUT OF FIRST GEAR. I AGAIN CAME TO A FULL STOP, THIS TIME PUT THE SELECTOR KNOB INTO PARK, THEN BACK INTO DRIVE MODE AND ACCELERATED AND THE TRANSMISSION WORKED FINE. AFTER THE FIRST FOUR EPISODES I CALLED THE DEALERSHIP AND TOOK THE TRUCK IN THE SAME DAY. FIRST THING THE SERVICE REP DID IS CHECK FOR A OBD CODE, NO CODE WAS GENERATED. DEALERSHIP HAD IT FOR FOUR DAYS AND COULD NOT REPLICATE THE PROBLEM. SINCE I'VE HAD THE TRUCK BACK ONE MORE EPISODE HAS OCCURRED. NOW I'M NOT SURE WHERE TO TURN. ALSO, ONE OTHER THING SHOULD MENTION EVERY TIME THIS HAPPENED IT WAS AT NIGHT. I WAS FORTUNATE THAT EACH EPISODE HAPPENED IN VERY LIGHT TRAFFIC, HAD IT BEEN IN A BUSY OR HEAVY TRAFFIC AREA IT COULD HAVE CREATED A SERIOUS SAFETY ISSUE.
Additional Notes:
ON FIVE DIFFERENT OCCASIONS THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. IN EACH CASE I WAS STOPPED AT A STOP SIGN OR RED LIGHT AND MAKING A LEFT TURN. UPON STARTING UP AND TURNING, THE TRANSMISSION REMAINED IN FIRST GEAR, MOTOR REVVING 4,000 - 4,500 RPM OR SO, UNTIL I REALIZED I HAD A PROBLEM. I LIFTED MY FOOT OFF THE ACCELERATOR AND LET THE TRUCK SLOW DOWN, IT WAS STILL IN FIRST GEAR, ALMOST CAME TO A FULL STOP, TRIED TO SLOWLY ACCELERATE BUT STILL NO SHIFT. I BROUGHT THE TRUCK TO A FULL STOP, THEN SLOWLY ACCELERATED AGAIN, STILL NO SHIFT OUT OF FIRST GEAR. I AGAIN CAME TO A FULL STOP, THIS TIME PUT THE SELECTOR KNOB INTO PARK, THEN BACK INTO DRIVE MODE AND ACCELERATED AND THE TRANSMISSION WORKED FINE. AFTER THE FIRST FOUR EPISODES I CALLED THE DEALERSHIP AND TOOK THE TRUCK IN THE SAME DAY. FIRST THING THE SERVICE REP DID IS CHECK FOR A OBD CODE, NO CODE WAS GENERATED. DEALERSHIP HAD IT FOR FOUR DAYS AND COULD NOT REPLICATE THE PROBLEM. SINCE I'VE HAD THE TRUCK BACK ONE MORE EPISODE HAS OCCURRED. NOW I'M NOT SURE WHERE TO TURN. ALSO, ONE OTHER THING SHOULD MENTION EVERY TIME THIS HAPPENED IT WAS AT NIGHT. I WAS FORTUNATE THAT EACH EPISODE HAPPENED IN VERY LIGHT TRAFFIC, HAD IT BEEN IN A BUSY OR HEAVY TRAFFIC AREA IT COULD HAVE CREATED A SERIOUS SAFETY ISSUE.
Mfg Campaign: 11151894
Recall Date: Nov 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WITHOUT WARNING WHILE DRIVING ,THE VEHICLE ENGINE QUITS AND LOOSES ALL POWER. POWER STEERING IS LOST AND ALL POWER IS LOST. THIS HAS HAPPENED TWICE ON MY TRUCK THAT HAS LESS THAN 5,000 MILES ON IT. WHEN THE INCIDENT HAPPENED THE FIRST TIME THE LOCAL DODGE DEALERSHIP REPLACED A RELAY SWITCH. I BELIEVE THE ISSUE IS RELATED TO A FAULTY ELECTRICAL SYSTEM AS I ALSO HAVE ISSUES WITH THE POWER MIRRORS NOT FUNCTIONING PROPERLY. IT IS EXTREMELY UNSAFE TO BE DRIVING THIS TRUCK WITH MY CHILDREN AND FAMILY NOT KNOWING WHEN AND WHERE THIS WILL HAPPEN AGAIN. THE VEHICLE IS CURRENTLY AT MY LOCAL DODGE DEALERSHIP. *DT*JB
Corrective Action:
WITHOUT WARNING WHILE DRIVING ,THE VEHICLE ENGINE QUITS AND LOOSES ALL POWER. POWER STEERING IS LOST AND ALL POWER IS LOST. THIS HAS HAPPENED TWICE ON MY TRUCK THAT HAS LESS THAN 5,000 MILES ON IT. WHEN THE INCIDENT HAPPENED THE FIRST TIME THE LOCAL DODGE DEALERSHIP REPLACED A RELAY SWITCH. I BELIEVE THE ISSUE IS RELATED TO A FAULTY ELECTRICAL SYSTEM AS I ALSO HAVE ISSUES WITH THE POWER MIRRORS NOT FUNCTIONING PROPERLY. IT IS EXTREMELY UNSAFE TO BE DRIVING THIS TRUCK WITH MY CHILDREN AND FAMILY NOT KNOWING WHEN AND WHERE THIS WILL HAPPEN AGAIN. THE VEHICLE IS CURRENTLY AT MY LOCAL DODGE DEALERSHIP. *DT*JB
Additional Notes:
WITHOUT WARNING WHILE DRIVING ,THE VEHICLE ENGINE QUITS AND LOOSES ALL POWER. POWER STEERING IS LOST AND ALL POWER IS LOST. THIS HAS HAPPENED TWICE ON MY TRUCK THAT HAS LESS THAN 5,000 MILES ON IT. WHEN THE INCIDENT HAPPENED THE FIRST TIME THE LOCAL DODGE DEALERSHIP REPLACED A RELAY SWITCH. I BELIEVE THE ISSUE IS RELATED TO A FAULTY ELECTRICAL SYSTEM AS I ALSO HAVE ISSUES WITH THE POWER MIRRORS NOT FUNCTIONING PROPERLY. IT IS EXTREMELY UNSAFE TO BE DRIVING THIS TRUCK WITH MY CHILDREN AND FAMILY NOT KNOWING WHEN AND WHERE THIS WILL HAPPEN AGAIN. THE VEHICLE IS CURRENTLY AT MY LOCAL DODGE DEALERSHIP. *DT*JB
Mfg Campaign: 11150444
Recall Date: Nov 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Mfg Campaign: 11150120
Recall Date: Nov 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Mfg Campaign: 11150120
Recall Date: Nov 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Mfg Campaign: 11150120
Recall Date: Nov 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Corrective Action:
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Additional Notes:
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Mfg Campaign: 11145224
Recall Date: Nov 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Corrective Action:
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Additional Notes:
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Mfg Campaign: 11145224
Recall Date: Nov 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING CORNERING LEFT OR RIGHT STEERING WHEEL HOLDS POSITION WHEN RELEASED WILL NOT STRAIGHTEN OUT YOU HAVE TO FIGHT STEERING TO STRAIGHTEN THE VEHICLE OUT OF THE TURN DEALER SAID NOTHING IS WRONG THEY CANNOT DO ANYTHING BROWN'S CHRYSLER DODGE IN MEDFORD NEW YORK THIS HAPPENS AT ANY SPEEDS
Corrective Action:
WHILE DRIVING CORNERING LEFT OR RIGHT STEERING WHEEL HOLDS POSITION WHEN RELEASED WILL NOT STRAIGHTEN OUT YOU HAVE TO FIGHT STEERING TO STRAIGHTEN THE VEHICLE OUT OF THE TURN DEALER SAID NOTHING IS WRONG THEY CANNOT DO ANYTHING BROWN'S CHRYSLER DODGE IN MEDFORD NEW YORK THIS HAPPENS AT ANY SPEEDS
Additional Notes:
WHILE DRIVING CORNERING LEFT OR RIGHT STEERING WHEEL HOLDS POSITION WHEN RELEASED WILL NOT STRAIGHTEN OUT YOU HAVE TO FIGHT STEERING TO STRAIGHTEN THE VEHICLE OUT OF THE TURN DEALER SAID NOTHING IS WRONG THEY CANNOT DO ANYTHING BROWN'S CHRYSLER DODGE IN MEDFORD NEW YORK THIS HAPPENS AT ANY SPEEDS
Mfg Campaign: 11141874
Recall Date: Oct 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.
Corrective Action:
WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.
Additional Notes:
WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.
Mfg Campaign: 11141647
Recall Date: Oct 21, 2018
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