RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11190870 Other
Mar 22, 2019
Defect Description:

STEERING

Potential Consequences:

WHILE DRIVING FOR ABOUT HALF HOUR AT 50MPH OR MORE THE STEERING SEEMS TO STICK WHEN I MAKE SLIGHT LEFT OR RIGHT TURNS TO SWITCH LANES OR MAKE SMALL TURNS. BEEN TO THE DEALER 4 TIMES FOR THE ISSUE AND THEY CAN'T FIND ANYTHING WRONG. OTHER OWNERS ARE HAVING THE SAME ISSUE.HTTPS://WWW.CARCOMPLAINTS.COM/RAM/1500/2019/STEERING/STEERING.SHTML#27

Corrective Action:

WHILE DRIVING FOR ABOUT HALF HOUR AT 50MPH OR MORE THE STEERING SEEMS TO STICK WHEN I MAKE SLIGHT LEFT OR RIGHT TURNS TO SWITCH LANES OR MAKE SMALL TURNS. BEEN TO THE DEALER 4 TIMES FOR THE ISSUE AND THEY CAN'T FIND ANYTHING WRONG. OTHER OWNERS ARE HAVING THE SAME ISSUE.HTTPS://WWW.CARCOMPLAINTS.COM/RAM/1500/2019/STEERING/STEERING.SHTML#27

Additional Notes:

WHILE DRIVING FOR ABOUT HALF HOUR AT 50MPH OR MORE THE STEERING SEEMS TO STICK WHEN I MAKE SLIGHT LEFT OR RIGHT TURNS TO SWITCH LANES OR MAKE SMALL TURNS. BEEN TO THE DEALER 4 TIMES FOR THE ISSUE AND THEY CAN'T FIND ANYTHING WRONG. OTHER OWNERS ARE HAVING THE SAME ISSUE.HTTPS://WWW.CARCOMPLAINTS.COM/RAM/1500/2019/STEERING/STEERING.SHTML#27

Manufacturer: RAM
Mfg Campaign: 11190870
Notice Date: Mar 22, 2019
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11190438 Other
Mar 21, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRANSMISSION FAILED WHILE I WAS DRIVING. THE VEHICLE COASTED TO A STOP AND BECAME IMMOBILE. I COULD NOT GET THE TRANSMISSION TO SHIFT INTO NEUTRAL AND I WAS LEFT IN AN UNSAFE SITUATION AS MY VEHICLE WAS BLOCKING THE ROAD. THE POLICE AND OTHERS ARRIVED BUT NOBODY COULD MOVE THE TRUCK UNTIL THE TOW TRUCK ARRIVED.

Corrective Action:

THE TRANSMISSION FAILED WHILE I WAS DRIVING. THE VEHICLE COASTED TO A STOP AND BECAME IMMOBILE. I COULD NOT GET THE TRANSMISSION TO SHIFT INTO NEUTRAL AND I WAS LEFT IN AN UNSAFE SITUATION AS MY VEHICLE WAS BLOCKING THE ROAD. THE POLICE AND OTHERS ARRIVED BUT NOBODY COULD MOVE THE TRUCK UNTIL THE TOW TRUCK ARRIVED.

Additional Notes:

THE TRANSMISSION FAILED WHILE I WAS DRIVING. THE VEHICLE COASTED TO A STOP AND BECAME IMMOBILE. I COULD NOT GET THE TRANSMISSION TO SHIFT INTO NEUTRAL AND I WAS LEFT IN AN UNSAFE SITUATION AS MY VEHICLE WAS BLOCKING THE ROAD. THE POLICE AND OTHERS ARRIVED BUT NOBODY COULD MOVE THE TRUCK UNTIL THE TOW TRUCK ARRIVED.

Manufacturer: RAM
Mfg Campaign: 11190438
Notice Date: Mar 21, 2019
Recall Date: Mar 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11186873 Other
Mar 14, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

TOWING - TRUCK AS EQUIPPED IS SUPPOSED TO TOW 11410 LBS. WE HAVE SEVERE SWAY TOWING OUR 6900 LB TRAVEL TRAILER BEGINNING AT 45 MPH. WE HAVE A DISTRIBUTION HITCH AND ANTI SWAY BARS. TRAILER HAS BEEN INSPECTED BY TWO INDEPENDENT SERVICE PROVIDERS. TONGUE WEIGHT IS 800 LBS. TRUCK SEVERELY SQUATS WITH TRAILER ON IT. TECHS AT DEALERSHIP HAVE INDICATED THAT IT DOES NOT HAVE PROPER SUSPENSION OR TIRES, BUT DODGE REFUSES TO MAKE ANY REPAIR ATTEMPTS.

Corrective Action:

TOWING - TRUCK AS EQUIPPED IS SUPPOSED TO TOW 11410 LBS. WE HAVE SEVERE SWAY TOWING OUR 6900 LB TRAVEL TRAILER BEGINNING AT 45 MPH. WE HAVE A DISTRIBUTION HITCH AND ANTI SWAY BARS. TRAILER HAS BEEN INSPECTED BY TWO INDEPENDENT SERVICE PROVIDERS. TONGUE WEIGHT IS 800 LBS. TRUCK SEVERELY SQUATS WITH TRAILER ON IT. TECHS AT DEALERSHIP HAVE INDICATED THAT IT DOES NOT HAVE PROPER SUSPENSION OR TIRES, BUT DODGE REFUSES TO MAKE ANY REPAIR ATTEMPTS.

Additional Notes:

TOWING - TRUCK AS EQUIPPED IS SUPPOSED TO TOW 11410 LBS. WE HAVE SEVERE SWAY TOWING OUR 6900 LB TRAVEL TRAILER BEGINNING AT 45 MPH. WE HAVE A DISTRIBUTION HITCH AND ANTI SWAY BARS. TRAILER HAS BEEN INSPECTED BY TWO INDEPENDENT SERVICE PROVIDERS. TONGUE WEIGHT IS 800 LBS. TRUCK SEVERELY SQUATS WITH TRAILER ON IT. TECHS AT DEALERSHIP HAVE INDICATED THAT IT DOES NOT HAVE PROPER SUSPENSION OR TIRES, BUT DODGE REFUSES TO MAKE ANY REPAIR ATTEMPTS.

Manufacturer: RAM
Mfg Campaign: 11186873
Notice Date: Mar 14, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11186600 Other
Mar 13, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THIS 2019 RAM 1500 HAS SERIOUS PROBLEMS. IT SHOULD NOT BE ALLOWED TO BE DRIVEN ON THE ROAD EVER AGAIN. I WOULD FEAR FOR MY OWN LIFE ALONG WITH OTHER PEOPLE ON THE ROAD. WHILE DRIVING MY 2019 RAM ELECTRONICS THROUGH OUT THE VEHICLE BEGAN TO FAIL. THIS WAS WHILE DRIVING 70 MPH ON THE FREEWAY. POWER STEERING, SHIFTER GEAR, ELECTRONIC STABILITY CONTROL, AIRBAGS, 4WD SYSTEM, TRACTION CONTROL SYSTEM, ABS SYSTEM, AUTO BRAKE SYSTEM ALL FAILED AT ONCE. NO HEADLIGHTS NO BRAKE LIGHTS AND NO TURN SIGNALS. THE DASHBOARD EVEN SHUT OFF. THIS IS A SERIOUS NIGHTMARE AND A DANGER TO EVERYONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH MY VEHICLE AND ONLY WAS DRIVEN 20 MILES AFTER IS WAS SUPPOSEDLY FIXED. THEY REPLACED THE ECM. I BELIEVE THAT IF A LESS EXPERIENCED DRIVER WAS DRIVING THE VEHICLE IT FOR SURE WOULD HAVE ENDED UP IN A ACCIDENT. AT THIS TIME CHRYSLER AND SNETHKAMP CDJR CANNOT FIGURE OUT WHAT THE EXACT ISSUE IS TO REPAIR THE VEHICLE

Corrective Action:

THIS 2019 RAM 1500 HAS SERIOUS PROBLEMS. IT SHOULD NOT BE ALLOWED TO BE DRIVEN ON THE ROAD EVER AGAIN. I WOULD FEAR FOR MY OWN LIFE ALONG WITH OTHER PEOPLE ON THE ROAD. WHILE DRIVING MY 2019 RAM ELECTRONICS THROUGH OUT THE VEHICLE BEGAN TO FAIL. THIS WAS WHILE DRIVING 70 MPH ON THE FREEWAY. POWER STEERING, SHIFTER GEAR, ELECTRONIC STABILITY CONTROL, AIRBAGS, 4WD SYSTEM, TRACTION CONTROL SYSTEM, ABS SYSTEM, AUTO BRAKE SYSTEM ALL FAILED AT ONCE. NO HEADLIGHTS NO BRAKE LIGHTS AND NO TURN SIGNALS. THE DASHBOARD EVEN SHUT OFF. THIS IS A SERIOUS NIGHTMARE AND A DANGER TO EVERYONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH MY VEHICLE AND ONLY WAS DRIVEN 20 MILES AFTER IS WAS SUPPOSEDLY FIXED. THEY REPLACED THE ECM. I BELIEVE THAT IF A LESS EXPERIENCED DRIVER WAS DRIVING THE VEHICLE IT FOR SURE WOULD HAVE ENDED UP IN A ACCIDENT. AT THIS TIME CHRYSLER AND SNETHKAMP CDJR CANNOT FIGURE OUT WHAT THE EXACT ISSUE IS TO REPAIR THE VEHICLE

Additional Notes:

THIS 2019 RAM 1500 HAS SERIOUS PROBLEMS. IT SHOULD NOT BE ALLOWED TO BE DRIVEN ON THE ROAD EVER AGAIN. I WOULD FEAR FOR MY OWN LIFE ALONG WITH OTHER PEOPLE ON THE ROAD. WHILE DRIVING MY 2019 RAM ELECTRONICS THROUGH OUT THE VEHICLE BEGAN TO FAIL. THIS WAS WHILE DRIVING 70 MPH ON THE FREEWAY. POWER STEERING, SHIFTER GEAR, ELECTRONIC STABILITY CONTROL, AIRBAGS, 4WD SYSTEM, TRACTION CONTROL SYSTEM, ABS SYSTEM, AUTO BRAKE SYSTEM ALL FAILED AT ONCE. NO HEADLIGHTS NO BRAKE LIGHTS AND NO TURN SIGNALS. THE DASHBOARD EVEN SHUT OFF. THIS IS A SERIOUS NIGHTMARE AND A DANGER TO EVERYONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH MY VEHICLE AND ONLY WAS DRIVEN 20 MILES AFTER IS WAS SUPPOSEDLY FIXED. THEY REPLACED THE ECM. I BELIEVE THAT IF A LESS EXPERIENCED DRIVER WAS DRIVING THE VEHICLE IT FOR SURE WOULD HAVE ENDED UP IN A ACCIDENT. AT THIS TIME CHRYSLER AND SNETHKAMP CDJR CANNOT FIGURE OUT WHAT THE EXACT ISSUE IS TO REPAIR THE VEHICLE

Manufacturer: RAM
Mfg Campaign: 11186600
Notice Date: Mar 13, 2019
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Campaign: 11185747 Other
Mar 11, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

PARK TO DRIVE SHIFTING PROBLEM. TRANSMISSION AND INDICATORS GO TO FROM PARK TO DRIVE, HOWEVER VEHICLE DOES NOT MOVE. TO RECTIFY THE PROBLEM YOU MUST PLACE THE VEHICLE IN REVERSE, THAN INTO DRIVE. IF YOU HIT GAS WHEN IT IS STUCK VEHICLE DOES NOT MOVE, THEN WILL LUNGE FORWARD AAT AN UNSAFE SPEED. VEHICLE HAS LESS THAN 80 MILES HAS HAPPENED 5 TIMES ON SEVERAL OCCASIONS

Corrective Action:

PARK TO DRIVE SHIFTING PROBLEM. TRANSMISSION AND INDICATORS GO TO FROM PARK TO DRIVE, HOWEVER VEHICLE DOES NOT MOVE. TO RECTIFY THE PROBLEM YOU MUST PLACE THE VEHICLE IN REVERSE, THAN INTO DRIVE. IF YOU HIT GAS WHEN IT IS STUCK VEHICLE DOES NOT MOVE, THEN WILL LUNGE FORWARD AAT AN UNSAFE SPEED. VEHICLE HAS LESS THAN 80 MILES HAS HAPPENED 5 TIMES ON SEVERAL OCCASIONS

Additional Notes:

PARK TO DRIVE SHIFTING PROBLEM. TRANSMISSION AND INDICATORS GO TO FROM PARK TO DRIVE, HOWEVER VEHICLE DOES NOT MOVE. TO RECTIFY THE PROBLEM YOU MUST PLACE THE VEHICLE IN REVERSE, THAN INTO DRIVE. IF YOU HIT GAS WHEN IT IS STUCK VEHICLE DOES NOT MOVE, THEN WILL LUNGE FORWARD AAT AN UNSAFE SPEED. VEHICLE HAS LESS THAN 80 MILES HAS HAPPENED 5 TIMES ON SEVERAL OCCASIONS

Manufacturer: RAM
Mfg Campaign: 11185747
Notice Date: Mar 11, 2019
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Campaign: 11185419 Other
Mar 8, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRUCK WAS BACKED UP IN THE DRIVEWAY.WHEN SHIFTING FROM PARK TO DRIVE THE VEHICLE REMAINED IN PARK AND THE ENGINE REVVED UP. TRIED AGAIN AND THE SAME THING HAPPENED EXCEPT AS THE RPM'S WERE COMING DOWN THE TRANSMISSION JUMPED INTO GEAR AND THE TRUCK LUNGED FORWARD WITHOUT WARNING.

Corrective Action:

THE TRUCK WAS BACKED UP IN THE DRIVEWAY.WHEN SHIFTING FROM PARK TO DRIVE THE VEHICLE REMAINED IN PARK AND THE ENGINE REVVED UP. TRIED AGAIN AND THE SAME THING HAPPENED EXCEPT AS THE RPM'S WERE COMING DOWN THE TRANSMISSION JUMPED INTO GEAR AND THE TRUCK LUNGED FORWARD WITHOUT WARNING.

Additional Notes:

THE TRUCK WAS BACKED UP IN THE DRIVEWAY.WHEN SHIFTING FROM PARK TO DRIVE THE VEHICLE REMAINED IN PARK AND THE ENGINE REVVED UP. TRIED AGAIN AND THE SAME THING HAPPENED EXCEPT AS THE RPM'S WERE COMING DOWN THE TRANSMISSION JUMPED INTO GEAR AND THE TRUCK LUNGED FORWARD WITHOUT WARNING.

Manufacturer: RAM
Mfg Campaign: 11185419
Notice Date: Mar 8, 2019
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11184506 Other
Mar 6, 2019
Defect Description:

SEATS

Potential Consequences:

MY TRUCK WAS DELIVERED WITH NO BOLTS SECURING THE REAR OF MY DRIVER'S SEAT TO THE FLOOR. I CAN COMPLETELY LIFT UP THE BACK OF THE DRIVER'S SEAT. *DT*JB

Corrective Action:

MY TRUCK WAS DELIVERED WITH NO BOLTS SECURING THE REAR OF MY DRIVER'S SEAT TO THE FLOOR. I CAN COMPLETELY LIFT UP THE BACK OF THE DRIVER'S SEAT. *DT*JB

Additional Notes:

MY TRUCK WAS DELIVERED WITH NO BOLTS SECURING THE REAR OF MY DRIVER'S SEAT TO THE FLOOR. I CAN COMPLETELY LIFT UP THE BACK OF THE DRIVER'S SEAT. *DT*JB

Manufacturer: RAM
Mfg Campaign: 11184506
Notice Date: Mar 6, 2019
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11184541 Other
Mar 6, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN DRIVING AT SPEEDS ABOVE 60 MPH, THE HOOD FLEXES INWARDS AT THE CENTER OF HOOD CLOSE TO THE WINDSHIELD. IT COVERS AN AREA OF 10~12 INCHES IF NOT MORE. THIS WILL LEAD TO STRESS CRACKS AT THE HOOD AND PAINT.

Corrective Action:

WHEN DRIVING AT SPEEDS ABOVE 60 MPH, THE HOOD FLEXES INWARDS AT THE CENTER OF HOOD CLOSE TO THE WINDSHIELD. IT COVERS AN AREA OF 10~12 INCHES IF NOT MORE. THIS WILL LEAD TO STRESS CRACKS AT THE HOOD AND PAINT.

Additional Notes:

WHEN DRIVING AT SPEEDS ABOVE 60 MPH, THE HOOD FLEXES INWARDS AT THE CENTER OF HOOD CLOSE TO THE WINDSHIELD. IT COVERS AN AREA OF 10~12 INCHES IF NOT MORE. THIS WILL LEAD TO STRESS CRACKS AT THE HOOD AND PAINT.

Manufacturer: RAM
Mfg Campaign: 11184541
Notice Date: Mar 6, 2019
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11184554 Other
Mar 6, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHILE DRIVING, THE BLIND SPOT MIRROR DETECTION DEVICE FAILED TO OPERATE AT ALL. NORMALLY WHEN A CAR IS ALONGSIDE YOU IN YOUR BLIND SPOT, A YELLOW ARROW WOULD BE INDICATED IN YOUR MIRROR. THE YELLOW ARROW FAILED TO APPEAR EVEN DURING SEVERAL TESTS OF THE FEATURE. THE CONSUMER RELIES HEAVILY ON THIS DEVICE AND THE VEHICLE FAILED TO INFORM ME THAT IT WAS NOT WORKING. NOT WORKING (NO YELLOW LIGHT IN MIRROR MEANS IT'S SAFE TO ENTER ANOTHER LANE). NOT WORKING, NOT WORKING IS A RECIPE FOR DISASTER.

Corrective Action:

WHILE DRIVING, THE BLIND SPOT MIRROR DETECTION DEVICE FAILED TO OPERATE AT ALL. NORMALLY WHEN A CAR IS ALONGSIDE YOU IN YOUR BLIND SPOT, A YELLOW ARROW WOULD BE INDICATED IN YOUR MIRROR. THE YELLOW ARROW FAILED TO APPEAR EVEN DURING SEVERAL TESTS OF THE FEATURE. THE CONSUMER RELIES HEAVILY ON THIS DEVICE AND THE VEHICLE FAILED TO INFORM ME THAT IT WAS NOT WORKING. NOT WORKING (NO YELLOW LIGHT IN MIRROR MEANS IT'S SAFE TO ENTER ANOTHER LANE). NOT WORKING, NOT WORKING IS A RECIPE FOR DISASTER.

Additional Notes:

WHILE DRIVING, THE BLIND SPOT MIRROR DETECTION DEVICE FAILED TO OPERATE AT ALL. NORMALLY WHEN A CAR IS ALONGSIDE YOU IN YOUR BLIND SPOT, A YELLOW ARROW WOULD BE INDICATED IN YOUR MIRROR. THE YELLOW ARROW FAILED TO APPEAR EVEN DURING SEVERAL TESTS OF THE FEATURE. THE CONSUMER RELIES HEAVILY ON THIS DEVICE AND THE VEHICLE FAILED TO INFORM ME THAT IT WAS NOT WORKING. NOT WORKING (NO YELLOW LIGHT IN MIRROR MEANS IT'S SAFE TO ENTER ANOTHER LANE). NOT WORKING, NOT WORKING IS A RECIPE FOR DISASTER.

Manufacturer: RAM
Mfg Campaign: 11184554
Notice Date: Mar 6, 2019
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11184358 Other
Mar 5, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

RECALL STATING MY BRAKE PEDAL MAY FALL OFF WHICH CAN BE DANGEROUS TO MYSELF AND 2 KIDS OR OTHER DRIVERS ON THE ROAD.

Corrective Action:

RECALL STATING MY BRAKE PEDAL MAY FALL OFF WHICH CAN BE DANGEROUS TO MYSELF AND 2 KIDS OR OTHER DRIVERS ON THE ROAD.

Additional Notes:

RECALL STATING MY BRAKE PEDAL MAY FALL OFF WHICH CAN BE DANGEROUS TO MYSELF AND 2 KIDS OR OTHER DRIVERS ON THE ROAD.

Manufacturer: RAM
Mfg Campaign: 11184358
Notice Date: Mar 5, 2019
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Campaign: 11184047 Other
Mar 4, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, 281-488-4060) INDICATED THAT THE PART WAS NOT AVAILABLE. THE DEALER ALSO INDICATED THAT MORE THAN 100 CONSUMERS WERE ON A WAITING LIST AND THEY WERE RECEIVING TWO PARTS PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, 281-488-4060) INDICATED THAT THE PART WAS NOT AVAILABLE. THE DEALER ALSO INDICATED THAT MORE THAN 100 CONSUMERS WERE ON A WAITING LIST AND THEY WERE RECEIVING TWO PARTS PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, 281-488-4060) INDICATED THAT THE PART WAS NOT AVAILABLE. THE DEALER ALSO INDICATED THAT MORE THAN 100 CONSUMERS WERE ON A WAITING LIST AND THEY WERE RECEIVING TWO PARTS PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Manufacturer: RAM
Mfg Campaign: 11184047
Notice Date: Mar 4, 2019
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Campaign: 11183742 Other
Mar 3, 2019
Defect Description:

STEERING

Potential Consequences:

WHILE DRIVING AT HIGHWAY SPEEDS, INITIATING A SWEEPING LEFT HAND TURN, LIKE AN ON-RAMP, THE STEERING WHEEL 'STICKS' TO THE LEFT WANTING TO CONTINUE A SWEEPING LEFT TURN AND REQUIRING A SIGNIFICANT PULL TO FORCE RECENTERING THE TRUCK. (DESCRIBES LIKE BREAKING A BOLT LOOSE). INTERMITTENT REPLICATION REQUIRING HIGHWAY SPEEDS MEANS DEALERSHIP IS WRITING IT OFF AS 'NORMAL OPERATION'.

Corrective Action:

WHILE DRIVING AT HIGHWAY SPEEDS, INITIATING A SWEEPING LEFT HAND TURN, LIKE AN ON-RAMP, THE STEERING WHEEL 'STICKS' TO THE LEFT WANTING TO CONTINUE A SWEEPING LEFT TURN AND REQUIRING A SIGNIFICANT PULL TO FORCE RECENTERING THE TRUCK. (DESCRIBES LIKE BREAKING A BOLT LOOSE). INTERMITTENT REPLICATION REQUIRING HIGHWAY SPEEDS MEANS DEALERSHIP IS WRITING IT OFF AS 'NORMAL OPERATION'.

Additional Notes:

WHILE DRIVING AT HIGHWAY SPEEDS, INITIATING A SWEEPING LEFT HAND TURN, LIKE AN ON-RAMP, THE STEERING WHEEL 'STICKS' TO THE LEFT WANTING TO CONTINUE A SWEEPING LEFT TURN AND REQUIRING A SIGNIFICANT PULL TO FORCE RECENTERING THE TRUCK. (DESCRIBES LIKE BREAKING A BOLT LOOSE). INTERMITTENT REPLICATION REQUIRING HIGHWAY SPEEDS MEANS DEALERSHIP IS WRITING IT OFF AS 'NORMAL OPERATION'.

Manufacturer: RAM
Mfg Campaign: 11183742
Notice Date: Mar 3, 2019
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Campaign: 11183501 Other
Mar 1, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

Corrective Action:

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

Additional Notes:

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

Manufacturer: RAM
Mfg Campaign: 11183501
Notice Date: Mar 1, 2019
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Campaign: 11183501 Other
Mar 1, 2019
Defect Description:

STEERING

Potential Consequences:

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

Corrective Action:

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

Additional Notes:

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

Manufacturer: RAM
Mfg Campaign: 11183501
Notice Date: Mar 1, 2019
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Campaign: 11183059 Other
Feb 28, 2019
Defect Description:

STEERING

Potential Consequences:

SAFETY RECALL FOR STEERING GROUND CABLE WAS FIXED BY DEALER AND MY POWER STEERING IS STILL INTERMITTENTLY GOING AWAY CAUSING STEERING TO LOCK UP TEMPORARILY. TAKING BACK TO DEALER FOR SECOND TIME TO SEE IF THEY CAN FIX IT. IT IS NOT SAFE AND ALMOST CAUSED ME TO CROSS THE CENTER LINE AT 55 MPH AND HIT A CAR HEAD ON.

Corrective Action:

SAFETY RECALL FOR STEERING GROUND CABLE WAS FIXED BY DEALER AND MY POWER STEERING IS STILL INTERMITTENTLY GOING AWAY CAUSING STEERING TO LOCK UP TEMPORARILY. TAKING BACK TO DEALER FOR SECOND TIME TO SEE IF THEY CAN FIX IT. IT IS NOT SAFE AND ALMOST CAUSED ME TO CROSS THE CENTER LINE AT 55 MPH AND HIT A CAR HEAD ON.

Additional Notes:

SAFETY RECALL FOR STEERING GROUND CABLE WAS FIXED BY DEALER AND MY POWER STEERING IS STILL INTERMITTENTLY GOING AWAY CAUSING STEERING TO LOCK UP TEMPORARILY. TAKING BACK TO DEALER FOR SECOND TIME TO SEE IF THEY CAN FIX IT. IT IS NOT SAFE AND ALMOST CAUSED ME TO CROSS THE CENTER LINE AT 55 MPH AND HIT A CAR HEAD ON.

Manufacturer: RAM
Mfg Campaign: 11183059
Notice Date: Feb 28, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us, Llc)
Campaign: 11182880 Other
Feb 27, 2019
Defect Description:

STEERING

Potential Consequences:

VEHICLE STEERING STICKS DURING LEFT TURNS AT HIGHWAY SPEEDS. AFTER VEHICLE HAS BEEN DRIVEN FOR APPROX 1 HOUR, DURING LEFT TURNS AT HIGHWAY SPEEDS, 65+ MPH, THE STEERING WILL HOLD AT APPROXIMATELY THE 10 O'CLOCK POSITION RESULTING IN UNPREDICTABLE AND UNSAFE DRIVING CONDITIONS. DUE TO THE REQUIREMENT OF HIGHWAY SPEEDS AND APPROX 1 HR DRIVE TIME, DEALERSHIPS WON'T TAKE THE EFFORT TO BE ABLE TO REPLICATE THIS SAFETY ISSUE. WITHOUT REPLICATION BOTH THE DEALERSHIP AND RAM CUSTOMER SERVICE CONSIDER IT A NON ISSUE. THIS ISSUE IS NOT RELATED TO THE GROUND RECALL ALREADY ISSUED FOR THE 2019 RAMS. THIS SAFETY ISSUE IS ALSO REPORTED BY NUMEROUS OTHER 2019 RAM OWNERS IN ONLINE FORUMS. EFFORTS TO GET THIS ISSUE RESOLVED THROUGH THE DEALERSHIP AND RAM CUSTOMER SUPPORT HAVE BEEN UNSATISFACTORY. THIS IS NOT A MINOR PROBLEM AND COULD RESULT IN SERIOUS DAMAGE OR LOSS OF LIFE ON THE ROAD. JUST BECAUSE A PROBLEM CANNOT BE REPLICATED IN A SHORT TEST DRIVE DOES NOT EQUATE TO THEIR NOT BEING A MAJOR SAFETY CONCERN ON THESE VEHICLES.*DT CONSUMER HAD THE RECALL PERFORMED AND THE STEERING PROBLEM IS STILL PRESENT. WHEN THE STEERING WHEEL STICKS YOU HAVE TO APPLY SOME EXTRA FORCE TO GET IT TO RETURN TO CENTER AS WELL AS SOMETIMES IT WILL HOLD MOMENTARILY AND JERK BACK ON ITS OWN. THE CONCERN IS THE UNPREDICTABILITY OF IT AND THE POTENTIAL OVER/UNDER STEER AT HIGHER SPEEDS. ONCE THE PROBLEM PRESENTS ITSELF AFTER LONGER PERIODS OF DRIVING IT WILL ALSO THEN DO IT OCCASIONALLY AT SLOWER SPEEDS AS WELL. THERE HAVE NOT BEEN ANY CHIMES OR MESSAGES THAT APPEAR ON THE INSTRUMENT PANEL. IT HAS BEEN IN TO SERVICE BUT THEY HAVE BEEN UNABLE TO REPLICATE. UNFORTUNATELY THIS ISSUE HAS ONLY APPEARED DURING LONGER ROAD TRIPS AT INTERSTATE SPEEDS WITH LONG LEFT TURNS SO IT IS UNLIKELY A DEALER WOULD BE ABLE TO REPLICATE IT ON A SHORT TEST DRIVE. I KNOW FROM THE FORUMS THAT PEOPLE WITH SIMILAR ISSUES HAVE HAD IT RESOLVED WITH THE REPLACEMENT OF THE STEERING RACK. *JB

Corrective Action:

VEHICLE STEERING STICKS DURING LEFT TURNS AT HIGHWAY SPEEDS. AFTER VEHICLE HAS BEEN DRIVEN FOR APPROX 1 HOUR, DURING LEFT TURNS AT HIGHWAY SPEEDS, 65+ MPH, THE STEERING WILL HOLD AT APPROXIMATELY THE 10 O'CLOCK POSITION RESULTING IN UNPREDICTABLE AND UNSAFE DRIVING CONDITIONS. DUE TO THE REQUIREMENT OF HIGHWAY SPEEDS AND APPROX 1 HR DRIVE TIME, DEALERSHIPS WON'T TAKE THE EFFORT TO BE ABLE TO REPLICATE THIS SAFETY ISSUE. WITHOUT REPLICATION BOTH THE DEALERSHIP AND RAM CUSTOMER SERVICE CONSIDER IT A NON ISSUE. THIS ISSUE IS NOT RELATED TO THE GROUND RECALL ALREADY ISSUED FOR THE 2019 RAMS. THIS SAFETY ISSUE IS ALSO REPORTED BY NUMEROUS OTHER 2019 RAM OWNERS IN ONLINE FORUMS. EFFORTS TO GET THIS ISSUE RESOLVED THROUGH THE DEALERSHIP AND RAM CUSTOMER SUPPORT HAVE BEEN UNSATISFACTORY. THIS IS NOT A MINOR PROBLEM AND COULD RESULT IN SERIOUS DAMAGE OR LOSS OF LIFE ON THE ROAD. JUST BECAUSE A PROBLEM CANNOT BE REPLICATED IN A SHORT TEST DRIVE DOES NOT EQUATE TO THEIR NOT BEING A MAJOR SAFETY CONCERN ON THESE VEHICLES.*DT CONSUMER HAD THE RECALL PERFORMED AND THE STEERING PROBLEM IS STILL PRESENT. WHEN THE STEERING WHEEL STICKS YOU HAVE TO APPLY SOME EXTRA FORCE TO GET IT TO RETURN TO CENTER AS WELL AS SOMETIMES IT WILL HOLD MOMENTARILY AND JERK BACK ON ITS OWN. THE CONCERN IS THE UNPREDICTABILITY OF IT AND THE POTENTIAL OVER/UNDER STEER AT HIGHER SPEEDS. ONCE THE PROBLEM PRESENTS ITSELF AFTER LONGER PERIODS OF DRIVING IT WILL ALSO THEN DO IT OCCASIONALLY AT SLOWER SPEEDS AS WELL. THERE HAVE NOT BEEN ANY CHIMES OR MESSAGES THAT APPEAR ON THE INSTRUMENT PANEL. IT HAS BEEN IN TO SERVICE BUT THEY HAVE BEEN UNABLE TO REPLICATE. UNFORTUNATELY THIS ISSUE HAS ONLY APPEARED DURING LONGER ROAD TRIPS AT INTERSTATE SPEEDS WITH LONG LEFT TURNS SO IT IS UNLIKELY A DEALER WOULD BE ABLE TO REPLICATE IT ON A SHORT TEST DRIVE. I KNOW FROM THE FORUMS THAT PEOPLE WITH SIMILAR ISSUES HAVE HAD IT RESOLVED WITH THE REPLACEMENT OF THE STEERING RACK. *JB

Additional Notes:

VEHICLE STEERING STICKS DURING LEFT TURNS AT HIGHWAY SPEEDS. AFTER VEHICLE HAS BEEN DRIVEN FOR APPROX 1 HOUR, DURING LEFT TURNS AT HIGHWAY SPEEDS, 65+ MPH, THE STEERING WILL HOLD AT APPROXIMATELY THE 10 O'CLOCK POSITION RESULTING IN UNPREDICTABLE AND UNSAFE DRIVING CONDITIONS. DUE TO THE REQUIREMENT OF HIGHWAY SPEEDS AND APPROX 1 HR DRIVE TIME, DEALERSHIPS WON'T TAKE THE EFFORT TO BE ABLE TO REPLICATE THIS SAFETY ISSUE. WITHOUT REPLICATION BOTH THE DEALERSHIP AND RAM CUSTOMER SERVICE CONSIDER IT A NON ISSUE. THIS ISSUE IS NOT RELATED TO THE GROUND RECALL ALREADY ISSUED FOR THE 2019 RAMS. THIS SAFETY ISSUE IS ALSO REPORTED BY NUMEROUS OTHER 2019 RAM OWNERS IN ONLINE FORUMS. EFFORTS TO GET THIS ISSUE RESOLVED THROUGH THE DEALERSHIP AND RAM CUSTOMER SUPPORT HAVE BEEN UNSATISFACTORY. THIS IS NOT A MINOR PROBLEM AND COULD RESULT IN SERIOUS DAMAGE OR LOSS OF LIFE ON THE ROAD. JUST BECAUSE A PROBLEM CANNOT BE REPLICATED IN A SHORT TEST DRIVE DOES NOT EQUATE TO THEIR NOT BEING A MAJOR SAFETY CONCERN ON THESE VEHICLES.*DT CONSUMER HAD THE RECALL PERFORMED AND THE STEERING PROBLEM IS STILL PRESENT. WHEN THE STEERING WHEEL STICKS YOU HAVE TO APPLY SOME EXTRA FORCE TO GET IT TO RETURN TO CENTER AS WELL AS SOMETIMES IT WILL HOLD MOMENTARILY AND JERK BACK ON ITS OWN. THE CONCERN IS THE UNPREDICTABILITY OF IT AND THE POTENTIAL OVER/UNDER STEER AT HIGHER SPEEDS. ONCE THE PROBLEM PRESENTS ITSELF AFTER LONGER PERIODS OF DRIVING IT WILL ALSO THEN DO IT OCCASIONALLY AT SLOWER SPEEDS AS WELL. THERE HAVE NOT BEEN ANY CHIMES OR MESSAGES THAT APPEAR ON THE INSTRUMENT PANEL. IT HAS BEEN IN TO SERVICE BUT THEY HAVE BEEN UNABLE TO REPLICATE. UNFORTUNATELY THIS ISSUE HAS ONLY APPEARED DURING LONGER ROAD TRIPS AT INTERSTATE SPEEDS WITH LONG LEFT TURNS SO IT IS UNLIKELY A DEALER WOULD BE ABLE TO REPLICATE IT ON A SHORT TEST DRIVE. I KNOW FROM THE FORUMS THAT PEOPLE WITH SIMILAR ISSUES HAVE HAD IT RESOLVED WITH THE REPLACEMENT OF THE STEERING RACK. *JB

Manufacturer: RAM
Mfg Campaign: 11182880
Notice Date: Feb 27, 2019
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11182495 Other
Feb 26, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE WITHOUT WARNING. BENNY BOYD GONZALES CHRYSLER DODGE JEEP RAM (3698 US-183, GONZALES, TX 78629, (830) 445-4001) INDICATED THAT THE VEHICLE WOULD NEED TO REMAIN WITH THEM TO BE TEST DRIVEN BECAUSE A DIAGNOSTIC TROUBLE CODE WAS NOT LOCATED. A BUY BACK OFFER WAS STATED BY THE DEALER, BUT WAS NOT A REPAIR SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130. *DT *TR

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE WITHOUT WARNING. BENNY BOYD GONZALES CHRYSLER DODGE JEEP RAM (3698 US-183, GONZALES, TX 78629, (830) 445-4001) INDICATED THAT THE VEHICLE WOULD NEED TO REMAIN WITH THEM TO BE TEST DRIVEN BECAUSE A DIAGNOSTIC TROUBLE CODE WAS NOT LOCATED. A BUY BACK OFFER WAS STATED BY THE DEALER, BUT WAS NOT A REPAIR SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130. *DT *TR

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE WITHOUT WARNING. BENNY BOYD GONZALES CHRYSLER DODGE JEEP RAM (3698 US-183, GONZALES, TX 78629, (830) 445-4001) INDICATED THAT THE VEHICLE WOULD NEED TO REMAIN WITH THEM TO BE TEST DRIVEN BECAUSE A DIAGNOSTIC TROUBLE CODE WAS NOT LOCATED. A BUY BACK OFFER WAS STATED BY THE DEALER, BUT WAS NOT A REPAIR SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130. *DT *TR

Manufacturer: RAM
Mfg Campaign: 11182495
Notice Date: Feb 26, 2019
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11182083 Other
Feb 23, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

SINCE PURCHASING NEW, MY 2019 RAM 1500 (NEW BODY) HAS BEEN PULLING TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. ITS NOT THE CROWN OF THE ROAD SINCE THE SAME MODEL LOANER TRUCK DID NOT PULL. I HAVE DRIVEN IT FOR 5600 MILES AND IT PULLS TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. DEALERS AND FCA ARE NOT WILLING TO HELP DUPLICATE OR DIAGNOSE. THEY BELIEVE THERE IS NO PROBLEM. I AM CONCERNED THAT THIS VEHICLE MY NOT BE SAFE AND OPERATING AS DESIGNED

Corrective Action:

SINCE PURCHASING NEW, MY 2019 RAM 1500 (NEW BODY) HAS BEEN PULLING TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. ITS NOT THE CROWN OF THE ROAD SINCE THE SAME MODEL LOANER TRUCK DID NOT PULL. I HAVE DRIVEN IT FOR 5600 MILES AND IT PULLS TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. DEALERS AND FCA ARE NOT WILLING TO HELP DUPLICATE OR DIAGNOSE. THEY BELIEVE THERE IS NO PROBLEM. I AM CONCERNED THAT THIS VEHICLE MY NOT BE SAFE AND OPERATING AS DESIGNED

Additional Notes:

SINCE PURCHASING NEW, MY 2019 RAM 1500 (NEW BODY) HAS BEEN PULLING TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. ITS NOT THE CROWN OF THE ROAD SINCE THE SAME MODEL LOANER TRUCK DID NOT PULL. I HAVE DRIVEN IT FOR 5600 MILES AND IT PULLS TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. DEALERS AND FCA ARE NOT WILLING TO HELP DUPLICATE OR DIAGNOSE. THEY BELIEVE THERE IS NO PROBLEM. I AM CONCERNED THAT THIS VEHICLE MY NOT BE SAFE AND OPERATING AS DESIGNED

Manufacturer: RAM
Mfg Campaign: 11182083
Notice Date: Feb 23, 2019
Recall Date: Feb 23, 2019
Chrysler (fca Us, Llc)
Campaign: 11182163 Other
Feb 23, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

02/05/19: BRAKE RECALL (* SOURCE: WWW.MOPAR.COM) 'AN ADJUSTABLE BRAKE PEDAL ASSEMBLY THAT ALLOWS THE BRAKE PEDAL ADJUSTMENT TO OVER TRAVEL COULD CAUSE THE BRAKE PEDAL TO BECOME SEPARATED FROM THE PEDAL ASSEMBLY. IF THE BRAKE PEDAL SEPARATES FROM THE ADJUSTABLE PEDAL ASSEMBLY, THE DRIVER MAY BE UNABLE TO USE THE BRAKE PEDAL TO APPLY THE SERVICE BRAKES, WHICH CAN CAUSE VEHICLE CRASH WITHOUT PRIOR WARNING.' I'VE CALLED THREE LOCAL DEALERSHIPS AND ALL HAVE EXPRESSED THAT THERE ARE NO PARTS AVAILABLE AT THIS TIME FROM FCA AS OF TODAY (02/23/19). THIS DOESN'T SEEM ACCEPTABLE AS THIS RECALL WAS ISSUED NEARLY THREE WEEKS AGO.

Corrective Action:

02/05/19: BRAKE RECALL (* SOURCE: WWW.MOPAR.COM) 'AN ADJUSTABLE BRAKE PEDAL ASSEMBLY THAT ALLOWS THE BRAKE PEDAL ADJUSTMENT TO OVER TRAVEL COULD CAUSE THE BRAKE PEDAL TO BECOME SEPARATED FROM THE PEDAL ASSEMBLY. IF THE BRAKE PEDAL SEPARATES FROM THE ADJUSTABLE PEDAL ASSEMBLY, THE DRIVER MAY BE UNABLE TO USE THE BRAKE PEDAL TO APPLY THE SERVICE BRAKES, WHICH CAN CAUSE VEHICLE CRASH WITHOUT PRIOR WARNING.' I'VE CALLED THREE LOCAL DEALERSHIPS AND ALL HAVE EXPRESSED THAT THERE ARE NO PARTS AVAILABLE AT THIS TIME FROM FCA AS OF TODAY (02/23/19). THIS DOESN'T SEEM ACCEPTABLE AS THIS RECALL WAS ISSUED NEARLY THREE WEEKS AGO.

Additional Notes:

02/05/19: BRAKE RECALL (* SOURCE: WWW.MOPAR.COM) 'AN ADJUSTABLE BRAKE PEDAL ASSEMBLY THAT ALLOWS THE BRAKE PEDAL ADJUSTMENT TO OVER TRAVEL COULD CAUSE THE BRAKE PEDAL TO BECOME SEPARATED FROM THE PEDAL ASSEMBLY. IF THE BRAKE PEDAL SEPARATES FROM THE ADJUSTABLE PEDAL ASSEMBLY, THE DRIVER MAY BE UNABLE TO USE THE BRAKE PEDAL TO APPLY THE SERVICE BRAKES, WHICH CAN CAUSE VEHICLE CRASH WITHOUT PRIOR WARNING.' I'VE CALLED THREE LOCAL DEALERSHIPS AND ALL HAVE EXPRESSED THAT THERE ARE NO PARTS AVAILABLE AT THIS TIME FROM FCA AS OF TODAY (02/23/19). THIS DOESN'T SEEM ACCEPTABLE AS THIS RECALL WAS ISSUED NEARLY THREE WEEKS AGO.

Manufacturer: RAM
Mfg Campaign: 11182163
Notice Date: Feb 23, 2019
Recall Date: Feb 23, 2019
Chrysler (fca Us, Llc)
Campaign: 11181766 Other
Feb 22, 2019
Defect Description:

STEERING

Potential Consequences:

STEERING IS STIFF WHEN COMING OUT OF A LEFT TURN. VERY RELUCTANT TO COME BACK TO ZERO ALMOST AS IF THERE IS A DEAD SPOT IN THE STEERING RACK ITSELF.

Corrective Action:

STEERING IS STIFF WHEN COMING OUT OF A LEFT TURN. VERY RELUCTANT TO COME BACK TO ZERO ALMOST AS IF THERE IS A DEAD SPOT IN THE STEERING RACK ITSELF.

Additional Notes:

STEERING IS STIFF WHEN COMING OUT OF A LEFT TURN. VERY RELUCTANT TO COME BACK TO ZERO ALMOST AS IF THERE IS A DEAD SPOT IN THE STEERING RACK ITSELF.

Manufacturer: RAM
Mfg Campaign: 11181766
Notice Date: Feb 22, 2019
Recall Date: Feb 22, 2019
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