Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Corrective Action:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Additional Notes:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Mfg Campaign: 11288188
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Corrective Action:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Additional Notes:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Mfg Campaign: 11288188
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Corrective Action:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Additional Notes:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Mfg Campaign: 11288188
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE.
Corrective Action:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE.
Additional Notes:
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE.
Mfg Campaign: 11288197
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A 2019 DODGE RAM LARAMIE FROM CITY DODGE IN NJ. EVERY TIME I PUT THE TRUCK IN REVERSE, THE TRUCK GRINDS TO A HALT. IN STREETS, DRIVEWAY AND PARKING LOTS. I RETURNED IT TO DEALER FOR INSPECTION ON 11.12.19. THEY HAD THE VEHICLE FOR A FEW DAYS. WHEN IT WAS RETURNED TO ME. THE SERVICE DEPT. SAID THEY COULDN'T FIND ANYTHING WRONG, DIAGNOSTICS WAS GOOD. THEIR SERVICE MANAGER EXPERIENCED THE PROBLEM YET I WAS TOLD ITS OK. LATER THAT SAY AFTER GETTING IT BACK 11/18/19. MY WIFE DROVE THE VEHICLE AND IT REPEATED A DIFFERENT DEFECT (THE TRUCK SHUT DOWN) WHILE BACKING UP TO DRIVEWAY PLUS 2 TIMES AFTER THAT. I THEN RETURNED IT BACK TO DODGE 11/21/19 AND EXPLAINED WHAT HAPPENED. THEY THEN HAD THE VEHICLE FOR A WEEK. THE SERVICE TECH THEN COULDN'T EXPLAIN WHAT'S WRONG THEN ASKED ME TO "MAYBE TURN OFF THE SAFETY SENSORS" . I THEN GOT IT BACK ON 12/2/19. THEY SAID THEY REPLACED THE PARK ASSIST MODULE. NOT SURE IF THEY TESTED THE VEHICLE AFTER. LATER THAT EVENING WHILE BACKING UP IT HAPPENED AGAIN. THE THIRD TIME. I WENT BACK TO TELL THEM IT HAPPENED AGAIN. THE SERVICE MANAGER TOLD ME HE S NOT SURE AND "THEIR CHASING GHOSTS". I SAID THEN WHY DID YOU REPLACE A SAFETY FEATURE IF YOU DON'T KNOW WHAT'S WRONG. THE OTHER SERVICE GUY SAID A SIMILAR INCIDENT HAPPENED TO ANOTHER CUSTOMER. AT THIS POINT I DON'T WANT THIS VEHICLE. I FEEL UNSAFE DRIVING THIS VEHICLE. I STILL HAVEN'T HEARD FROM THE DEALER IN 6 DAYS SO I WANTED TO REPORT THIS SO IT DOESN'T HAPPEN TO SOMEONE ELSE
Corrective Action:
I BOUGHT A 2019 DODGE RAM LARAMIE FROM CITY DODGE IN NJ. EVERY TIME I PUT THE TRUCK IN REVERSE, THE TRUCK GRINDS TO A HALT. IN STREETS, DRIVEWAY AND PARKING LOTS. I RETURNED IT TO DEALER FOR INSPECTION ON 11.12.19. THEY HAD THE VEHICLE FOR A FEW DAYS. WHEN IT WAS RETURNED TO ME. THE SERVICE DEPT. SAID THEY COULDN'T FIND ANYTHING WRONG, DIAGNOSTICS WAS GOOD. THEIR SERVICE MANAGER EXPERIENCED THE PROBLEM YET I WAS TOLD ITS OK. LATER THAT SAY AFTER GETTING IT BACK 11/18/19. MY WIFE DROVE THE VEHICLE AND IT REPEATED A DIFFERENT DEFECT (THE TRUCK SHUT DOWN) WHILE BACKING UP TO DRIVEWAY PLUS 2 TIMES AFTER THAT. I THEN RETURNED IT BACK TO DODGE 11/21/19 AND EXPLAINED WHAT HAPPENED. THEY THEN HAD THE VEHICLE FOR A WEEK. THE SERVICE TECH THEN COULDN'T EXPLAIN WHAT'S WRONG THEN ASKED ME TO "MAYBE TURN OFF THE SAFETY SENSORS" . I THEN GOT IT BACK ON 12/2/19. THEY SAID THEY REPLACED THE PARK ASSIST MODULE. NOT SURE IF THEY TESTED THE VEHICLE AFTER. LATER THAT EVENING WHILE BACKING UP IT HAPPENED AGAIN. THE THIRD TIME. I WENT BACK TO TELL THEM IT HAPPENED AGAIN. THE SERVICE MANAGER TOLD ME HE S NOT SURE AND "THEIR CHASING GHOSTS". I SAID THEN WHY DID YOU REPLACE A SAFETY FEATURE IF YOU DON'T KNOW WHAT'S WRONG. THE OTHER SERVICE GUY SAID A SIMILAR INCIDENT HAPPENED TO ANOTHER CUSTOMER. AT THIS POINT I DON'T WANT THIS VEHICLE. I FEEL UNSAFE DRIVING THIS VEHICLE. I STILL HAVEN'T HEARD FROM THE DEALER IN 6 DAYS SO I WANTED TO REPORT THIS SO IT DOESN'T HAPPEN TO SOMEONE ELSE
Additional Notes:
I BOUGHT A 2019 DODGE RAM LARAMIE FROM CITY DODGE IN NJ. EVERY TIME I PUT THE TRUCK IN REVERSE, THE TRUCK GRINDS TO A HALT. IN STREETS, DRIVEWAY AND PARKING LOTS. I RETURNED IT TO DEALER FOR INSPECTION ON 11.12.19. THEY HAD THE VEHICLE FOR A FEW DAYS. WHEN IT WAS RETURNED TO ME. THE SERVICE DEPT. SAID THEY COULDN'T FIND ANYTHING WRONG, DIAGNOSTICS WAS GOOD. THEIR SERVICE MANAGER EXPERIENCED THE PROBLEM YET I WAS TOLD ITS OK. LATER THAT SAY AFTER GETTING IT BACK 11/18/19. MY WIFE DROVE THE VEHICLE AND IT REPEATED A DIFFERENT DEFECT (THE TRUCK SHUT DOWN) WHILE BACKING UP TO DRIVEWAY PLUS 2 TIMES AFTER THAT. I THEN RETURNED IT BACK TO DODGE 11/21/19 AND EXPLAINED WHAT HAPPENED. THEY THEN HAD THE VEHICLE FOR A WEEK. THE SERVICE TECH THEN COULDN'T EXPLAIN WHAT'S WRONG THEN ASKED ME TO "MAYBE TURN OFF THE SAFETY SENSORS" . I THEN GOT IT BACK ON 12/2/19. THEY SAID THEY REPLACED THE PARK ASSIST MODULE. NOT SURE IF THEY TESTED THE VEHICLE AFTER. LATER THAT EVENING WHILE BACKING UP IT HAPPENED AGAIN. THE THIRD TIME. I WENT BACK TO TELL THEM IT HAPPENED AGAIN. THE SERVICE MANAGER TOLD ME HE S NOT SURE AND "THEIR CHASING GHOSTS". I SAID THEN WHY DID YOU REPLACE A SAFETY FEATURE IF YOU DON'T KNOW WHAT'S WRONG. THE OTHER SERVICE GUY SAID A SIMILAR INCIDENT HAPPENED TO ANOTHER CUSTOMER. AT THIS POINT I DON'T WANT THIS VEHICLE. I FEEL UNSAFE DRIVING THIS VEHICLE. I STILL HAVEN'T HEARD FROM THE DEALER IN 6 DAYS SO I WANTED TO REPORT THIS SO IT DOESN'T HAPPEN TO SOMEONE ELSE
Mfg Campaign: 11287871
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ON 11-21-19 TRAVELING AT 6:00 A.M. IN THE DARK, PUSHED THE WIPER ARM TO TURN ON MY HIGH BEAMS, THE INFORMATION SCREEN FLASHED "HIGH BEAMS DISABLED" THEY HAVE NOT WORKED SINCE. VEHICLE WAS IN MOTION. I HAVE TRIED TURNING FOG LIGHTS OFF, THIS MADE NO DIFFERENCE.
Corrective Action:
ON 11-21-19 TRAVELING AT 6:00 A.M. IN THE DARK, PUSHED THE WIPER ARM TO TURN ON MY HIGH BEAMS, THE INFORMATION SCREEN FLASHED "HIGH BEAMS DISABLED" THEY HAVE NOT WORKED SINCE. VEHICLE WAS IN MOTION. I HAVE TRIED TURNING FOG LIGHTS OFF, THIS MADE NO DIFFERENCE.
Additional Notes:
ON 11-21-19 TRAVELING AT 6:00 A.M. IN THE DARK, PUSHED THE WIPER ARM TO TURN ON MY HIGH BEAMS, THE INFORMATION SCREEN FLASHED "HIGH BEAMS DISABLED" THEY HAVE NOT WORKED SINCE. VEHICLE WAS IN MOTION. I HAVE TRIED TURNING FOG LIGHTS OFF, THIS MADE NO DIFFERENCE.
Mfg Campaign: 11287040
Recall Date: Dec 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A 2019 DODGE RAM 1500 I HAVE BEEN LOOKING AT THIS VEHICLE FOR A VERY LONG TIME EXCITED I FINALLY MADE MY PURCHASE. THIS DEALERSHIP I WENT TO SALES REP WAS AMAZING TOOK CARE OF ME MADE SURE I GOT EVERYTHING I WANTED. AS SOON AS I WENT TO SIGN PAPER WORK I NOTICED RIGHT AWAY THE PAPERWORK DID NOT HAVE THE CORRECT NAME OR ADDRESS ON IT I POINTED IT OUT TO THE FINANCE MANAGER ?[XXX]? TOLD HIM THIS IS NOT ME AND THIS IS NOT MY ADDRESS AND HE SAID HE WOULD FIX IT IF I GAVE HIM THE CORRECT NAME AND ADDRESS SO I DID SIGNED MY PAPERWORK AND TOOK OFF. 3 WEEKS LATER I GET A CALL FROM MY FATHER THAT MY PLATES AND REG CAME TO HIS HOUSE AND THE TRUCK IS REGISTERED IN HIS NAME AND HIS ADDRESS IS ON THE PAPERWORK. SO GO TO THE DEALERSHIP AND LET THEM NO WHAT THE ISSUE IS AND NO ONE HAS HELPED ME I HAVE BEEN SENT TO SALES REPS I SET WITH 4 DIFFERENT FINANCE MANAGERS AND ALSO DEALT WITH THE DMV PAPERWORK LADY AT THE DEALERSHIP AND STILL NO FIX EVERY PERSON I TALK TO SENDS ME TO SOMEONE ELSE AND NO ONE SEEMS TO BE ABLE TO FIX MY ISSUE THAT THE DEALERSHIP CAUSED. THEN I GET A CALL FROM [XXX] THE FINANCE MANAGER AND TELLS ME I HAVE TO CALL CHRYSLER CAPITOL AND I HAVE TO FIX THE PROBLEM THAT THEY HAVE CAUSED AND I HAVE TO DO WHAT I HAVE TO DO TO FIX IT. I HAVE NOT GOT A CALL FROM ANY GM OR MANAGER I HAVE BEEN LEAVING MESSAGES AND NOTHING I DON?T KNOW HOW MUCH MORE UNPROFESSIONAL THIS DEALERSHIP CAN BE IT?S BEEN 3 MONTHS AND MY OWN VEHICLE IS NOT REGISTERED TO ME THAT I BOUGHT AND PAID MONEY ON THIS WAS A BIG PURCHASE FOR ME AND I WAS SO HAPPY PURCHASING THIS VEHICLE NOW THE LAST 20 YEARS I HAVE BEEN DRIVING NOTHING BUT DODGE HAS MADE ME HATE THE BUYING EXPERIENCE FROM THIS DODGE DEALERSHIP. THIS IS THE WORST DODGE DEALERSHIP AND THE WORST AND MOST UNPROFESSIONAL CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE ONCE ISSUE IS RESOLVED I WILL NEVER BE STEPPING FOOT IN DCH TEMECULA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I PURCHASED A 2019 DODGE RAM 1500 I HAVE BEEN LOOKING AT THIS VEHICLE FOR A VERY LONG TIME EXCITED I FINALLY MADE MY PURCHASE. THIS DEALERSHIP I WENT TO SALES REP WAS AMAZING TOOK CARE OF ME MADE SURE I GOT EVERYTHING I WANTED. AS SOON AS I WENT TO SIGN PAPER WORK I NOTICED RIGHT AWAY THE PAPERWORK DID NOT HAVE THE CORRECT NAME OR ADDRESS ON IT I POINTED IT OUT TO THE FINANCE MANAGER ?[XXX]? TOLD HIM THIS IS NOT ME AND THIS IS NOT MY ADDRESS AND HE SAID HE WOULD FIX IT IF I GAVE HIM THE CORRECT NAME AND ADDRESS SO I DID SIGNED MY PAPERWORK AND TOOK OFF. 3 WEEKS LATER I GET A CALL FROM MY FATHER THAT MY PLATES AND REG CAME TO HIS HOUSE AND THE TRUCK IS REGISTERED IN HIS NAME AND HIS ADDRESS IS ON THE PAPERWORK. SO GO TO THE DEALERSHIP AND LET THEM NO WHAT THE ISSUE IS AND NO ONE HAS HELPED ME I HAVE BEEN SENT TO SALES REPS I SET WITH 4 DIFFERENT FINANCE MANAGERS AND ALSO DEALT WITH THE DMV PAPERWORK LADY AT THE DEALERSHIP AND STILL NO FIX EVERY PERSON I TALK TO SENDS ME TO SOMEONE ELSE AND NO ONE SEEMS TO BE ABLE TO FIX MY ISSUE THAT THE DEALERSHIP CAUSED. THEN I GET A CALL FROM [XXX] THE FINANCE MANAGER AND TELLS ME I HAVE TO CALL CHRYSLER CAPITOL AND I HAVE TO FIX THE PROBLEM THAT THEY HAVE CAUSED AND I HAVE TO DO WHAT I HAVE TO DO TO FIX IT. I HAVE NOT GOT A CALL FROM ANY GM OR MANAGER I HAVE BEEN LEAVING MESSAGES AND NOTHING I DON?T KNOW HOW MUCH MORE UNPROFESSIONAL THIS DEALERSHIP CAN BE IT?S BEEN 3 MONTHS AND MY OWN VEHICLE IS NOT REGISTERED TO ME THAT I BOUGHT AND PAID MONEY ON THIS WAS A BIG PURCHASE FOR ME AND I WAS SO HAPPY PURCHASING THIS VEHICLE NOW THE LAST 20 YEARS I HAVE BEEN DRIVING NOTHING BUT DODGE HAS MADE ME HATE THE BUYING EXPERIENCE FROM THIS DODGE DEALERSHIP. THIS IS THE WORST DODGE DEALERSHIP AND THE WORST AND MOST UNPROFESSIONAL CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE ONCE ISSUE IS RESOLVED I WILL NEVER BE STEPPING FOOT IN DCH TEMECULA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I PURCHASED A 2019 DODGE RAM 1500 I HAVE BEEN LOOKING AT THIS VEHICLE FOR A VERY LONG TIME EXCITED I FINALLY MADE MY PURCHASE. THIS DEALERSHIP I WENT TO SALES REP WAS AMAZING TOOK CARE OF ME MADE SURE I GOT EVERYTHING I WANTED. AS SOON AS I WENT TO SIGN PAPER WORK I NOTICED RIGHT AWAY THE PAPERWORK DID NOT HAVE THE CORRECT NAME OR ADDRESS ON IT I POINTED IT OUT TO THE FINANCE MANAGER ?[XXX]? TOLD HIM THIS IS NOT ME AND THIS IS NOT MY ADDRESS AND HE SAID HE WOULD FIX IT IF I GAVE HIM THE CORRECT NAME AND ADDRESS SO I DID SIGNED MY PAPERWORK AND TOOK OFF. 3 WEEKS LATER I GET A CALL FROM MY FATHER THAT MY PLATES AND REG CAME TO HIS HOUSE AND THE TRUCK IS REGISTERED IN HIS NAME AND HIS ADDRESS IS ON THE PAPERWORK. SO GO TO THE DEALERSHIP AND LET THEM NO WHAT THE ISSUE IS AND NO ONE HAS HELPED ME I HAVE BEEN SENT TO SALES REPS I SET WITH 4 DIFFERENT FINANCE MANAGERS AND ALSO DEALT WITH THE DMV PAPERWORK LADY AT THE DEALERSHIP AND STILL NO FIX EVERY PERSON I TALK TO SENDS ME TO SOMEONE ELSE AND NO ONE SEEMS TO BE ABLE TO FIX MY ISSUE THAT THE DEALERSHIP CAUSED. THEN I GET A CALL FROM [XXX] THE FINANCE MANAGER AND TELLS ME I HAVE TO CALL CHRYSLER CAPITOL AND I HAVE TO FIX THE PROBLEM THAT THEY HAVE CAUSED AND I HAVE TO DO WHAT I HAVE TO DO TO FIX IT. I HAVE NOT GOT A CALL FROM ANY GM OR MANAGER I HAVE BEEN LEAVING MESSAGES AND NOTHING I DON?T KNOW HOW MUCH MORE UNPROFESSIONAL THIS DEALERSHIP CAN BE IT?S BEEN 3 MONTHS AND MY OWN VEHICLE IS NOT REGISTERED TO ME THAT I BOUGHT AND PAID MONEY ON THIS WAS A BIG PURCHASE FOR ME AND I WAS SO HAPPY PURCHASING THIS VEHICLE NOW THE LAST 20 YEARS I HAVE BEEN DRIVING NOTHING BUT DODGE HAS MADE ME HATE THE BUYING EXPERIENCE FROM THIS DODGE DEALERSHIP. THIS IS THE WORST DODGE DEALERSHIP AND THE WORST AND MOST UNPROFESSIONAL CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE ONCE ISSUE IS RESOLVED I WILL NEVER BE STEPPING FOOT IN DCH TEMECULA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11286779
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVERS WIPER ACTUALLY COMES OFF THE DRIVERS SIDE OF THE WINDOW, WRAPPING AROUND THE DOOR COLUMN, THEN FREEZES IN THAT POSITION. WHEN I MANUALLY PUSH THE BLADE BACK INTO POSITION IT EITHER FLIES OFF THE WINDOW AGAIN OR FREEZES 1/2 WAY. THIS WAS IN SNOW CONDITIONS. WAS UNABLE TO USE WIPERS IN SNOW STORM. TRUCK WAS IN MOTION AT 70 MPH.
Corrective Action:
DRIVERS WIPER ACTUALLY COMES OFF THE DRIVERS SIDE OF THE WINDOW, WRAPPING AROUND THE DOOR COLUMN, THEN FREEZES IN THAT POSITION. WHEN I MANUALLY PUSH THE BLADE BACK INTO POSITION IT EITHER FLIES OFF THE WINDOW AGAIN OR FREEZES 1/2 WAY. THIS WAS IN SNOW CONDITIONS. WAS UNABLE TO USE WIPERS IN SNOW STORM. TRUCK WAS IN MOTION AT 70 MPH.
Additional Notes:
DRIVERS WIPER ACTUALLY COMES OFF THE DRIVERS SIDE OF THE WINDOW, WRAPPING AROUND THE DOOR COLUMN, THEN FREEZES IN THAT POSITION. WHEN I MANUALLY PUSH THE BLADE BACK INTO POSITION IT EITHER FLIES OFF THE WINDOW AGAIN OR FREEZES 1/2 WAY. THIS WAS IN SNOW CONDITIONS. WAS UNABLE TO USE WIPERS IN SNOW STORM. TRUCK WAS IN MOTION AT 70 MPH.
Mfg Campaign: 11282963
Recall Date: Nov 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!
Corrective Action:
I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!
Additional Notes:
I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!
Mfg Campaign: 11282804
Recall Date: Nov 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Mfg Campaign: 11279814
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Mfg Campaign: 11279814
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ABOUT 40MPH IN A HEAVY RAIN STORM WITH THE WIPERS ON. THE WIPERS FAILED AND STOPPED UP ON THE WINDSHIELD. I COULD NOT GET THEM TO RESPOND ON ANY WIPER SETTING. THE HEADLIGHTS WOULD STILL RESPOND WHEN TURNING THE WIPER SWITCH ON SO THE DRIVER SWITCH APPEARED TO WORK. I HAD THE BCM CODES PULLED AND IT SHOWED THE WIPER PARK SWITCH CIRCUIT SHORTED TO GROUND. THIS WAS A VERY DANGEROUS FAILURE.
Corrective Action:
I WAS DRIVING ABOUT 40MPH IN A HEAVY RAIN STORM WITH THE WIPERS ON. THE WIPERS FAILED AND STOPPED UP ON THE WINDSHIELD. I COULD NOT GET THEM TO RESPOND ON ANY WIPER SETTING. THE HEADLIGHTS WOULD STILL RESPOND WHEN TURNING THE WIPER SWITCH ON SO THE DRIVER SWITCH APPEARED TO WORK. I HAD THE BCM CODES PULLED AND IT SHOWED THE WIPER PARK SWITCH CIRCUIT SHORTED TO GROUND. THIS WAS A VERY DANGEROUS FAILURE.
Additional Notes:
I WAS DRIVING ABOUT 40MPH IN A HEAVY RAIN STORM WITH THE WIPERS ON. THE WIPERS FAILED AND STOPPED UP ON THE WINDSHIELD. I COULD NOT GET THEM TO RESPOND ON ANY WIPER SETTING. THE HEADLIGHTS WOULD STILL RESPOND WHEN TURNING THE WIPER SWITCH ON SO THE DRIVER SWITCH APPEARED TO WORK. I HAD THE BCM CODES PULLED AND IT SHOWED THE WIPER PARK SWITCH CIRCUIT SHORTED TO GROUND. THIS WAS A VERY DANGEROUS FAILURE.
Mfg Campaign: 11278777
Recall Date: Nov 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ISSUE WITH RADIO SOUND SYSTEM. OCCASIONALLY NO SOUND FROM SPEAKERS. MUST DISCONNECT BATTERY TO RESTART/REBOOT RADIO COMPUTER TO GET SOUND BACK. KNOWN ISSUE MANY COMPLAINTS ONLINE.
Corrective Action:
ISSUE WITH RADIO SOUND SYSTEM. OCCASIONALLY NO SOUND FROM SPEAKERS. MUST DISCONNECT BATTERY TO RESTART/REBOOT RADIO COMPUTER TO GET SOUND BACK. KNOWN ISSUE MANY COMPLAINTS ONLINE.
Additional Notes:
ISSUE WITH RADIO SOUND SYSTEM. OCCASIONALLY NO SOUND FROM SPEAKERS. MUST DISCONNECT BATTERY TO RESTART/REBOOT RADIO COMPUTER TO GET SOUND BACK. KNOWN ISSUE MANY COMPLAINTS ONLINE.
Mfg Campaign: 11277620
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11277338
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11277338
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Corrective Action:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Additional Notes:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Mfg Campaign: 11277365
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Corrective Action:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Additional Notes:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Mfg Campaign: 11277365
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Corrective Action:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Additional Notes:
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Mfg Campaign: 11277365
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING DOWN HIGHWAY WHEN BALL JOINT FELL OUT CAUSING TO SKID DOWN HIGHWAY, TOOK TO DEALERSHIP IN THEY SAID WAS A DEFECT.
Corrective Action:
DRIVING DOWN HIGHWAY WHEN BALL JOINT FELL OUT CAUSING TO SKID DOWN HIGHWAY, TOOK TO DEALERSHIP IN THEY SAID WAS A DEFECT.
Additional Notes:
DRIVING DOWN HIGHWAY WHEN BALL JOINT FELL OUT CAUSING TO SKID DOWN HIGHWAY, TOOK TO DEALERSHIP IN THEY SAID WAS A DEFECT.
Mfg Campaign: 11277132
Recall Date: Oct 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UCONNECT SYSTEM RESETS ITS SELF EVERY FEW MINUTES. IT HAS HAPPENED SEVERAL TIME DURING BACK UP WHICH RENDERS THE BACK UP CAMS INOPERABLE.
Corrective Action:
UCONNECT SYSTEM RESETS ITS SELF EVERY FEW MINUTES. IT HAS HAPPENED SEVERAL TIME DURING BACK UP WHICH RENDERS THE BACK UP CAMS INOPERABLE.
Additional Notes:
UCONNECT SYSTEM RESETS ITS SELF EVERY FEW MINUTES. IT HAS HAPPENED SEVERAL TIME DURING BACK UP WHICH RENDERS THE BACK UP CAMS INOPERABLE.
Mfg Campaign: 11277142
Recall Date: Oct 30, 2019
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury