Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 Forte 4-door, Forte Koup 2-door, and 2018-2019 Rio 4-door vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC216
Recall Date: Aug 9, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Forte vehicles equipped with a 2.0L Nu MPI engine. Foreign particles may stick inside the oil pump, which may cause an oil pump failure and engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC210
Recall Date: Apr 13, 2021
Consumer Complaints
381 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk of my 2017 Kia Forte wouldn’t open in the morning. I checked for a solution online and saw there was an active recall (SC216) on the latching mechanism of the trunk which was causing it to get stuck. Took it to the dealership to get it fixed. They fixed it but then told me I needed to pay for it. When I told them it was a recall issue they took the new part off and told me to leave. Now my trunk doesn’t close and it’s being held in place with a piece of string.
Corrective Action:
The trunk of my 2017 Kia Forte wouldn’t open in the morning. I checked for a solution online and saw there was an active recall (SC216) on the latching mechanism of the trunk which was causing it to get stuck. Took it to the dealership to get it fixed. They fixed it but then told me I needed to pay for it. When I told them it was a recall issue they took the new part off and told me to leave. Now my trunk doesn’t close and it’s being held in place with a piece of string.
Additional Notes:
The trunk of my 2017 Kia Forte wouldn’t open in the morning. I checked for a solution online and saw there was an active recall (SC216) on the latching mechanism of the trunk which was causing it to get stuck. Took it to the dealership to get it fixed. They fixed it but then told me I needed to pay for it. When I told them it was a recall issue they took the new part off and told me to leave. Now my trunk doesn’t close and it’s being held in place with a piece of string.
Mfg Campaign: 11444822
Recall Date: Dec 23, 2021
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Kia Forte. The contact received a recall notification for NHTSA Campaign Number: 21V622000 (Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Invalid VIN.
Corrective Action:
The contact owns a 2017 Kia Forte. The contact received a recall notification for NHTSA Campaign Number: 21V622000 (Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Invalid VIN.
Additional Notes:
The contact owns a 2017 Kia Forte. The contact received a recall notification for NHTSA Campaign Number: 21V622000 (Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Invalid VIN.
Mfg Campaign: 11444871
Recall Date: Dec 23, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Both low beams stopped working. High beams and all other lights work I replaced the bulbs and the low beams don't work at all and there's no relay or fuse and I can't find the problem
Corrective Action:
Both low beams stopped working. High beams and all other lights work I replaced the bulbs and the low beams don't work at all and there's no relay or fuse and I can't find the problem
Additional Notes:
Both low beams stopped working. High beams and all other lights work I replaced the bulbs and the low beams don't work at all and there's no relay or fuse and I can't find the problem
Mfg Campaign: 11441520
Recall Date: Nov 23, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2017 Kia Forte. The contact stated while reversing out of a parking spot with the vehicle in reverse, the brake pedal was depressed but the vehicle inadvertently drove forward speedily. The brake pedal was depressed but the vehicle failed to respond and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. A police report was filed. The contact sustained neck, shoulder, and back injuries and sought medical assistance. The vehicle was towed to the contact's residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 60,000.
Corrective Action:
The contact owns a 2017 Kia Forte. The contact stated while reversing out of a parking spot with the vehicle in reverse, the brake pedal was depressed but the vehicle inadvertently drove forward speedily. The brake pedal was depressed but the vehicle failed to respond and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. A police report was filed. The contact sustained neck, shoulder, and back injuries and sought medical assistance. The vehicle was towed to the contact's residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 60,000.
Additional Notes:
The contact owns a 2017 Kia Forte. The contact stated while reversing out of a parking spot with the vehicle in reverse, the brake pedal was depressed but the vehicle inadvertently drove forward speedily. The brake pedal was depressed but the vehicle failed to respond and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. A police report was filed. The contact sustained neck, shoulder, and back injuries and sought medical assistance. The vehicle was towed to the contact's residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 60,000.
Mfg Campaign: 11438652
Recall Date: Oct 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk latch on my vehicle gets stuck can only open after jumping down on hood while pulling lever at the same time intermittently happens. Lately been happening more often than not.
Corrective Action:
Trunk latch on my vehicle gets stuck can only open after jumping down on hood while pulling lever at the same time intermittently happens. Lately been happening more often than not.
Additional Notes:
Trunk latch on my vehicle gets stuck can only open after jumping down on hood while pulling lever at the same time intermittently happens. Lately been happening more often than not.
Mfg Campaign: 11436987
Recall Date: Oct 16, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I’ve been having problems with my 2017 forte5 Lx for the last few months. The brake calipers tend to lock up from time to time causing my pads to smoke like crazy. I’ve had my brakes serviced 6 times within the last year. Nothing seemed to help and I’ve barely used the vehicle out of concern for safety. Recently, I spoke with a tech at my local dealership. He informed me that my forte has rubber bushings on one of the caliper pins that swells and gets stuck. His solution was to replace the defective pin with another pin that doesn’t include the bushing. Since I followed his advice, my brakes haven’t locked up at all. The original intent for the bushing was to reduce caliper noise but it does not help, instead hindering performance. The reason for my complaint is that this can cause the brakes to overheat and start a fire, while decreasing the ability to brake.
Corrective Action:
I’ve been having problems with my 2017 forte5 Lx for the last few months. The brake calipers tend to lock up from time to time causing my pads to smoke like crazy. I’ve had my brakes serviced 6 times within the last year. Nothing seemed to help and I’ve barely used the vehicle out of concern for safety. Recently, I spoke with a tech at my local dealership. He informed me that my forte has rubber bushings on one of the caliper pins that swells and gets stuck. His solution was to replace the defective pin with another pin that doesn’t include the bushing. Since I followed his advice, my brakes haven’t locked up at all. The original intent for the bushing was to reduce caliper noise but it does not help, instead hindering performance. The reason for my complaint is that this can cause the brakes to overheat and start a fire, while decreasing the ability to brake.
Additional Notes:
I’ve been having problems with my 2017 forte5 Lx for the last few months. The brake calipers tend to lock up from time to time causing my pads to smoke like crazy. I’ve had my brakes serviced 6 times within the last year. Nothing seemed to help and I’ve barely used the vehicle out of concern for safety. Recently, I spoke with a tech at my local dealership. He informed me that my forte has rubber bushings on one of the caliper pins that swells and gets stuck. His solution was to replace the defective pin with another pin that doesn’t include the bushing. Since I followed his advice, my brakes haven’t locked up at all. The original intent for the bushing was to reduce caliper noise but it does not help, instead hindering performance. The reason for my complaint is that this can cause the brakes to overheat and start a fire, while decreasing the ability to brake.
Mfg Campaign: 11436496
Recall Date: Oct 12, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Leaving work last week and noticed my trunk was open. Thought maybe I had accidentally pressed the release button and went to close but trunk latch wouldn not latch down and close. Had to fold the back seats down and crawl into the trunk while a coworker held the trunk shit and use a flathead screwdriver to manually lock the latch. After doing so now the trunk will not open.
Corrective Action:
Leaving work last week and noticed my trunk was open. Thought maybe I had accidentally pressed the release button and went to close but trunk latch wouldn not latch down and close. Had to fold the back seats down and crawl into the trunk while a coworker held the trunk shit and use a flathead screwdriver to manually lock the latch. After doing so now the trunk will not open.
Additional Notes:
Leaving work last week and noticed my trunk was open. Thought maybe I had accidentally pressed the release button and went to close but trunk latch wouldn not latch down and close. Had to fold the back seats down and crawl into the trunk while a coworker held the trunk shit and use a flathead screwdriver to manually lock the latch. After doing so now the trunk will not open.
Mfg Campaign: 11436326
Recall Date: Oct 11, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My head lights keep shutting off and stop working, they have replace it twice already and again today Oct 7th 2021ir stopped working again, now I just replaced the bulbs on Sept 15th 2021 there shouldn't be any reason to change it out this soon. I keep calling the dealership about it and nothing back from them. Today I ended up not seeing and hit into a curb and smashed up the side by my tire on the passenger side, I'm very upset with kia they are putting my family in danger by not fixing it correctly.
Corrective Action:
My head lights keep shutting off and stop working, they have replace it twice already and again today Oct 7th 2021ir stopped working again, now I just replaced the bulbs on Sept 15th 2021 there shouldn't be any reason to change it out this soon. I keep calling the dealership about it and nothing back from them. Today I ended up not seeing and hit into a curb and smashed up the side by my tire on the passenger side, I'm very upset with kia they are putting my family in danger by not fixing it correctly.
Additional Notes:
My head lights keep shutting off and stop working, they have replace it twice already and again today Oct 7th 2021ir stopped working again, now I just replaced the bulbs on Sept 15th 2021 there shouldn't be any reason to change it out this soon. I keep calling the dealership about it and nothing back from them. Today I ended up not seeing and hit into a curb and smashed up the side by my tire on the passenger side, I'm very upset with kia they are putting my family in danger by not fixing it correctly.
Mfg Campaign: 11435839
Recall Date: Oct 7, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I got this car in January, it's only October and my speed doesn't accelerate. When I step on the gas pedal there is a huge kick and my RPM goes from under one to 4 or 5 to get to 20mph. I noticed that I could change the drive to D1 and D2 but when driving and going over 30mph my car is in D6. I have yet to find a solution. No warning lights have come on yet but I don't want it to get to that point before having the car for a year.
Corrective Action:
I got this car in January, it's only October and my speed doesn't accelerate. When I step on the gas pedal there is a huge kick and my RPM goes from under one to 4 or 5 to get to 20mph. I noticed that I could change the drive to D1 and D2 but when driving and going over 30mph my car is in D6. I have yet to find a solution. No warning lights have come on yet but I don't want it to get to that point before having the car for a year.
Additional Notes:
I got this car in January, it's only October and my speed doesn't accelerate. When I step on the gas pedal there is a huge kick and my RPM goes from under one to 4 or 5 to get to 20mph. I noticed that I could change the drive to D1 and D2 but when driving and going over 30mph my car is in D6. I have yet to find a solution. No warning lights have come on yet but I don't want it to get to that point before having the car for a year.
Mfg Campaign: 11435366
Recall Date: Oct 4, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I got this car in January, it's only October and my speed doesn't accelerate. When I step on the gas pedal there is a huge kick and my RPM goes from under one to 4 or 5 to get to 20mph. I noticed that I could change the drive to D1 and D2 but when driving and going over 30mph my car is in D6. I have yet to find a solution. No warning lights have come on yet but I don't want it to get to that point before having the car for a year.
Corrective Action:
I got this car in January, it's only October and my speed doesn't accelerate. When I step on the gas pedal there is a huge kick and my RPM goes from under one to 4 or 5 to get to 20mph. I noticed that I could change the drive to D1 and D2 but when driving and going over 30mph my car is in D6. I have yet to find a solution. No warning lights have come on yet but I don't want it to get to that point before having the car for a year.
Additional Notes:
I got this car in January, it's only October and my speed doesn't accelerate. When I step on the gas pedal there is a huge kick and my RPM goes from under one to 4 or 5 to get to 20mph. I noticed that I could change the drive to D1 and D2 but when driving and going over 30mph my car is in D6. I have yet to find a solution. No warning lights have come on yet but I don't want it to get to that point before having the car for a year.
Mfg Campaign: 11435366
Recall Date: Oct 4, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Coils are repeatedly breaking despite being replaced. Seems to be a common issue with this make/model but hasnt been recalled.
Corrective Action:
Coils are repeatedly breaking despite being replaced. Seems to be a common issue with this make/model but hasnt been recalled.
Additional Notes:
Coils are repeatedly breaking despite being replaced. Seems to be a common issue with this make/model but hasnt been recalled.
Mfg Campaign: 11434141
Recall Date: Sep 23, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Forte. The contact stated while driving at 30 MPH, when the contact heard a loud popping noise coming from the vehicle, the contact noticed that when depressing the accelerator pedal the vehicle would not accelerate. The contact saw the check engine light warning light illuminated on the vehicle. The contact had to pull the vehicle over to the side of the road and attempted to restart the vehicle which it did and contact smelled something burning from the interior of the vehicle and noticed smoke coming from the front hood of the vehicle. The contact was able to continue to drive to their work. The contact was able to restart the vehicle after work and continue drive to their destination, however, the failure persisted, The contact check the vehicle later that day and noticed the there was no oil in the engine and a major oil leak underneath vehicle undercarriage. The contact had the vehicle towed to the local dealer to have inspected the vehicle and diagnosed the failure engine sensor was damaged and the fuel pump was damage on the vehicle as well failure where the trunk latch will not open on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage approximately 75,000.
Corrective Action:
The contact owns a 2017 Kia Forte. The contact stated while driving at 30 MPH, when the contact heard a loud popping noise coming from the vehicle, the contact noticed that when depressing the accelerator pedal the vehicle would not accelerate. The contact saw the check engine light warning light illuminated on the vehicle. The contact had to pull the vehicle over to the side of the road and attempted to restart the vehicle which it did and contact smelled something burning from the interior of the vehicle and noticed smoke coming from the front hood of the vehicle. The contact was able to continue to drive to their work. The contact was able to restart the vehicle after work and continue drive to their destination, however, the failure persisted, The contact check the vehicle later that day and noticed the there was no oil in the engine and a major oil leak underneath vehicle undercarriage. The contact had the vehicle towed to the local dealer to have inspected the vehicle and diagnosed the failure engine sensor was damaged and the fuel pump was damage on the vehicle as well failure where the trunk latch will not open on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage approximately 75,000.
Additional Notes:
The contact owns a 2017 Kia Forte. The contact stated while driving at 30 MPH, when the contact heard a loud popping noise coming from the vehicle, the contact noticed that when depressing the accelerator pedal the vehicle would not accelerate. The contact saw the check engine light warning light illuminated on the vehicle. The contact had to pull the vehicle over to the side of the road and attempted to restart the vehicle which it did and contact smelled something burning from the interior of the vehicle and noticed smoke coming from the front hood of the vehicle. The contact was able to continue to drive to their work. The contact was able to restart the vehicle after work and continue drive to their destination, however, the failure persisted, The contact check the vehicle later that day and noticed the there was no oil in the engine and a major oil leak underneath vehicle undercarriage. The contact had the vehicle towed to the local dealer to have inspected the vehicle and diagnosed the failure engine sensor was damaged and the fuel pump was damage on the vehicle as well failure where the trunk latch will not open on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage approximately 75,000.
Mfg Campaign: 11433898
Recall Date: Sep 21, 2021
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Kia Forte. The contact stated while attempting to open the rear trunk door lid, it was discovered that the trunk door lid could not be opened while using the key fob, the trunk release, or the emergency trunk release. Later while driving approximately 70 MPH, the trunk lid suddenly opened and could no longer be closed or secured. A cell phone cord was used to secure the trunk door lid. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA campaign number 21V622000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 44,300.
Corrective Action:
The contact owns a 2017 Kia Forte. The contact stated while attempting to open the rear trunk door lid, it was discovered that the trunk door lid could not be opened while using the key fob, the trunk release, or the emergency trunk release. Later while driving approximately 70 MPH, the trunk lid suddenly opened and could no longer be closed or secured. A cell phone cord was used to secure the trunk door lid. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA campaign number 21V622000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 44,300.
Additional Notes:
The contact owns a 2017 Kia Forte. The contact stated while attempting to open the rear trunk door lid, it was discovered that the trunk door lid could not be opened while using the key fob, the trunk release, or the emergency trunk release. Later while driving approximately 70 MPH, the trunk lid suddenly opened and could no longer be closed or secured. A cell phone cord was used to secure the trunk door lid. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA campaign number 21V622000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 44,300.
Mfg Campaign: 11431644
Recall Date: Sep 3, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE FAILED DURING EVENING RUSH HOUR TRAFFIC, THE CAR STALLED IN TRAFFIC AND WOULD NOT CUT BACK ON. VEHICLE HAD TO BE PUSHED OUT OF THE ROAD AND TOWED HOME. PREVIOUSLY THE ENGINE LIGHT DID APPEAR ON IN THE CAR BUT A RECENT OIL CHANGE WAS DONE ON THE CAR WHICH CAUSED THE LIGHT TO GO AWAY. VEHICLE WAS DRIVEN FROM THE SHOP AFTER OIL CHANGE WAS DONE AND CAR STALLED ONCE ON THE WAY HOME. I DID A GOOGLE SEARCH FOR RECALLS AND FOUND OUT THERE WAS A RECALL ON THE CAR (RECALL NO. 21V260000)CAR WAS TAKEN TO KIA DEALERSHIP A DAY OR 2 LATER AND A DIAGNOSTICS WAS DONE ON THE VEHICLE BY THE KIA DEALERSHIP. THE KIA DEALERSHIP INFORMED ME THAT THERE WAS METAL SHAVINGS IN THE ENGINE OF THE CAR. THEY REFUSED TO FIX THE CAR DESPITE ME SHOWING THEM THE RECALL NUMBER THE KIA DEALERSHIP SAID THEY CAN FIX IT FOR $7600 OR I CAN GET ANOTHER CAR AND PUT DOWN BETWEEN $5000-6000. THEY ALSO SAID BEING THAT MY CAR WASN'T APART OF THE RECALL THERE WAS NOTHING THEY CAN DO EVEN THOUGH MY CAR WAS SHOWING SIGNS THAT WAS STATED IN THE RECALL. THE CAR IS CURRENTLY PARKED IN MY BACKYARD AND CURRENTLY NOT DRIVEABLE.
Corrective Action:
THE ENGINE FAILED DURING EVENING RUSH HOUR TRAFFIC, THE CAR STALLED IN TRAFFIC AND WOULD NOT CUT BACK ON. VEHICLE HAD TO BE PUSHED OUT OF THE ROAD AND TOWED HOME. PREVIOUSLY THE ENGINE LIGHT DID APPEAR ON IN THE CAR BUT A RECENT OIL CHANGE WAS DONE ON THE CAR WHICH CAUSED THE LIGHT TO GO AWAY. VEHICLE WAS DRIVEN FROM THE SHOP AFTER OIL CHANGE WAS DONE AND CAR STALLED ONCE ON THE WAY HOME. I DID A GOOGLE SEARCH FOR RECALLS AND FOUND OUT THERE WAS A RECALL ON THE CAR (RECALL NO. 21V260000)CAR WAS TAKEN TO KIA DEALERSHIP A DAY OR 2 LATER AND A DIAGNOSTICS WAS DONE ON THE VEHICLE BY THE KIA DEALERSHIP. THE KIA DEALERSHIP INFORMED ME THAT THERE WAS METAL SHAVINGS IN THE ENGINE OF THE CAR. THEY REFUSED TO FIX THE CAR DESPITE ME SHOWING THEM THE RECALL NUMBER THE KIA DEALERSHIP SAID THEY CAN FIX IT FOR $7600 OR I CAN GET ANOTHER CAR AND PUT DOWN BETWEEN $5000-6000. THEY ALSO SAID BEING THAT MY CAR WASN'T APART OF THE RECALL THERE WAS NOTHING THEY CAN DO EVEN THOUGH MY CAR WAS SHOWING SIGNS THAT WAS STATED IN THE RECALL. THE CAR IS CURRENTLY PARKED IN MY BACKYARD AND CURRENTLY NOT DRIVEABLE.
Additional Notes:
THE ENGINE FAILED DURING EVENING RUSH HOUR TRAFFIC, THE CAR STALLED IN TRAFFIC AND WOULD NOT CUT BACK ON. VEHICLE HAD TO BE PUSHED OUT OF THE ROAD AND TOWED HOME. PREVIOUSLY THE ENGINE LIGHT DID APPEAR ON IN THE CAR BUT A RECENT OIL CHANGE WAS DONE ON THE CAR WHICH CAUSED THE LIGHT TO GO AWAY. VEHICLE WAS DRIVEN FROM THE SHOP AFTER OIL CHANGE WAS DONE AND CAR STALLED ONCE ON THE WAY HOME. I DID A GOOGLE SEARCH FOR RECALLS AND FOUND OUT THERE WAS A RECALL ON THE CAR (RECALL NO. 21V260000)CAR WAS TAKEN TO KIA DEALERSHIP A DAY OR 2 LATER AND A DIAGNOSTICS WAS DONE ON THE VEHICLE BY THE KIA DEALERSHIP. THE KIA DEALERSHIP INFORMED ME THAT THERE WAS METAL SHAVINGS IN THE ENGINE OF THE CAR. THEY REFUSED TO FIX THE CAR DESPITE ME SHOWING THEM THE RECALL NUMBER THE KIA DEALERSHIP SAID THEY CAN FIX IT FOR $7600 OR I CAN GET ANOTHER CAR AND PUT DOWN BETWEEN $5000-6000. THEY ALSO SAID BEING THAT MY CAR WASN'T APART OF THE RECALL THERE WAS NOTHING THEY CAN DO EVEN THOUGH MY CAR WAS SHOWING SIGNS THAT WAS STATED IN THE RECALL. THE CAR IS CURRENTLY PARKED IN MY BACKYARD AND CURRENTLY NOT DRIVEABLE.
Mfg Campaign: 11431679
Recall Date: Sep 3, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Forte. The contact stated while driving 20 MPH, the check engine and oil warning lights illuminated and then the vehicle stalled. The contact was able to pull over and park the vehicle in a parking lot where the vehicle remained. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not associated with any recalls. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2017 Kia Forte. The contact stated while driving 20 MPH, the check engine and oil warning lights illuminated and then the vehicle stalled. The contact was able to pull over and park the vehicle in a parking lot where the vehicle remained. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not associated with any recalls. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2017 Kia Forte. The contact stated while driving 20 MPH, the check engine and oil warning lights illuminated and then the vehicle stalled. The contact was able to pull over and park the vehicle in a parking lot where the vehicle remained. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not associated with any recalls. The failure mileage was approximately 85,000.
Mfg Campaign: 11430446
Recall Date: Aug 25, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving normal 35 mph speed engine started knocking loudly, pulled into parking lot shut it off. Called dad, an ASE Master Mechanic, told him what happened. He told me to start it so he could hear it, bang, bang BOOM! stench, smoke car died. He told me it sounded like the rod bearing . Got towed home. Towed to Kia dealer near home, they diagnosed blown rod bearing engine toast. This is probably the SAME engine the lawsuits were about with the SAME PROBLEM. I am thrilled that no-one was hurt, there had been fires, explosions etc. If it happened on the freeway it could have been BAD!
Corrective Action:
While driving normal 35 mph speed engine started knocking loudly, pulled into parking lot shut it off. Called dad, an ASE Master Mechanic, told him what happened. He told me to start it so he could hear it, bang, bang BOOM! stench, smoke car died. He told me it sounded like the rod bearing . Got towed home. Towed to Kia dealer near home, they diagnosed blown rod bearing engine toast. This is probably the SAME engine the lawsuits were about with the SAME PROBLEM. I am thrilled that no-one was hurt, there had been fires, explosions etc. If it happened on the freeway it could have been BAD!
Additional Notes:
While driving normal 35 mph speed engine started knocking loudly, pulled into parking lot shut it off. Called dad, an ASE Master Mechanic, told him what happened. He told me to start it so he could hear it, bang, bang BOOM! stench, smoke car died. He told me it sounded like the rod bearing . Got towed home. Towed to Kia dealer near home, they diagnosed blown rod bearing engine toast. This is probably the SAME engine the lawsuits were about with the SAME PROBLEM. I am thrilled that no-one was hurt, there had been fires, explosions etc. If it happened on the freeway it could have been BAD!
Mfg Campaign: 11429725
Recall Date: Aug 19, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk latch apparently broke and trunk popped opened on it's own while driving. We have not been able to tie it down due to broken latch. Obscures view and cannot be driven safely at this time. Has not been seen or confirmed by a repair shop yet
Corrective Action:
Trunk latch apparently broke and trunk popped opened on it's own while driving. We have not been able to tie it down due to broken latch. Obscures view and cannot be driven safely at this time. Has not been seen or confirmed by a repair shop yet
Additional Notes:
Trunk latch apparently broke and trunk popped opened on it's own while driving. We have not been able to tie it down due to broken latch. Obscures view and cannot be driven safely at this time. Has not been seen or confirmed by a repair shop yet
Mfg Campaign: 11429676
Recall Date: Aug 18, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is stalling out while I am driving. Also I have to at times try too start it twice wont turnover on first try.Has been reported to dealer they dont seem to know what the problem is. I called 2 months ahead of April 2021 and Kia told me they were so booked up they couldn't see me till almost 2 months later. Car is still doin the same.
Corrective Action:
My vehicle is stalling out while I am driving. Also I have to at times try too start it twice wont turnover on first try.Has been reported to dealer they dont seem to know what the problem is. I called 2 months ahead of April 2021 and Kia told me they were so booked up they couldn't see me till almost 2 months later. Car is still doin the same.
Additional Notes:
My vehicle is stalling out while I am driving. Also I have to at times try too start it twice wont turnover on first try.Has been reported to dealer they dont seem to know what the problem is. I called 2 months ahead of April 2021 and Kia told me they were so booked up they couldn't see me till almost 2 months later. Car is still doin the same.
Mfg Campaign: 11428130
Recall Date: Aug 6, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car has gone in twice to the dealer for “engine missfire” both times coils were replaced under warranty, now the car just hit 60212 milles and engine missfire code again, this time not covered under warranty. Car has a bad shake at start up and moderate speeds. Third time in the past year.
Corrective Action:
My car has gone in twice to the dealer for “engine missfire” both times coils were replaced under warranty, now the car just hit 60212 milles and engine missfire code again, this time not covered under warranty. Car has a bad shake at start up and moderate speeds. Third time in the past year.
Additional Notes:
My car has gone in twice to the dealer for “engine missfire” both times coils were replaced under warranty, now the car just hit 60212 milles and engine missfire code again, this time not covered under warranty. Car has a bad shake at start up and moderate speeds. Third time in the past year.
Mfg Campaign: 11424324
Recall Date: Jul 11, 2021
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 KIA Forte. The contact stated while driving 55 mph, the vehicle started losing motive power with an abnormal clicking sound coming from the engine. The vehicle eventually stalled with the check engine warning light illuminated. The contact was able to restart the vehicle and coast to the side of the highway as the engine ceased. Upon inspection of the vehicle, the contact saw oil leaking in the engine compartment. The contact left the vehicle on the highway and walked home. The manufacturer was notified of the failure but offered no assistance. Two weeks later, the vehicle was initially towed to her grandfather's home where he discovered debris in the oil pump which he linked to the vehicle failure. The vehicle was then towed to a dealer where they informed her that her vehicle was not included in NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling). The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 KIA Forte. The contact stated while driving 55 mph, the vehicle started losing motive power with an abnormal clicking sound coming from the engine. The vehicle eventually stalled with the check engine warning light illuminated. The contact was able to restart the vehicle and coast to the side of the highway as the engine ceased. Upon inspection of the vehicle, the contact saw oil leaking in the engine compartment. The contact left the vehicle on the highway and walked home. The manufacturer was notified of the failure but offered no assistance. Two weeks later, the vehicle was initially towed to her grandfather's home where he discovered debris in the oil pump which he linked to the vehicle failure. The vehicle was then towed to a dealer where they informed her that her vehicle was not included in NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling). The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 KIA Forte. The contact stated while driving 55 mph, the vehicle started losing motive power with an abnormal clicking sound coming from the engine. The vehicle eventually stalled with the check engine warning light illuminated. The contact was able to restart the vehicle and coast to the side of the highway as the engine ceased. Upon inspection of the vehicle, the contact saw oil leaking in the engine compartment. The contact left the vehicle on the highway and walked home. The manufacturer was notified of the failure but offered no assistance. Two weeks later, the vehicle was initially towed to her grandfather's home where he discovered debris in the oil pump which he linked to the vehicle failure. The vehicle was then towed to a dealer where they informed her that her vehicle was not included in NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling). The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11423895
Recall Date: Jul 8, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury