Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2022 EV6 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC236
Recall Date: May 11, 2022
Consumer Complaints
257 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Corrective Action:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Additional Notes:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Mfg Campaign: 11482320
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Corrective Action:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Additional Notes:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Mfg Campaign: 11482320
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Corrective Action:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Additional Notes:
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Mfg Campaign: 11482320
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Corrective Action:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Additional Notes:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Mfg Campaign: 11480280
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Corrective Action:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Additional Notes:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Mfg Campaign: 11480280
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Corrective Action:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Additional Notes:
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Mfg Campaign: 11480280
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Corrective Action:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Additional Notes:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Mfg Campaign: 11480030
Recall Date: Aug 18, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Corrective Action:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Additional Notes:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Mfg Campaign: 11480030
Recall Date: Aug 18, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Corrective Action:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Additional Notes:
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Mfg Campaign: 11480030
Recall Date: Aug 18, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In Sport mode: - Dial shift was turned from Drive to Reverse, but did not engage or was delayed. - Vehicle went forward instead of reverse, after dial was turned to Reverse. - Issue has not been reproduced or confirmed by service center. - It has not been inspected yet. - No warnings or messages that we can recall prior to incident.
Corrective Action:
In Sport mode: - Dial shift was turned from Drive to Reverse, but did not engage or was delayed. - Vehicle went forward instead of reverse, after dial was turned to Reverse. - Issue has not been reproduced or confirmed by service center. - It has not been inspected yet. - No warnings or messages that we can recall prior to incident.
Additional Notes:
In Sport mode: - Dial shift was turned from Drive to Reverse, but did not engage or was delayed. - Vehicle went forward instead of reverse, after dial was turned to Reverse. - Issue has not been reproduced or confirmed by service center. - It has not been inspected yet. - No warnings or messages that we can recall prior to incident.
Mfg Campaign: 11475955
Recall Date: Jul 26, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. Sounded like a gun going off inside the car. Immediately we saw glass pour down the back of the car, wind started to erratically shake the sunshade, which thankfully was closed at the time of the event. Loose glass ended up everywhere, even inside the moonroof area. Had the sunshade been opened during the event, we would have been covered in glass and likely crashed. The dealership and manufacturer inspected the glass and refused to agree it was defective. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response.
Corrective Action:
We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. Sounded like a gun going off inside the car. Immediately we saw glass pour down the back of the car, wind started to erratically shake the sunshade, which thankfully was closed at the time of the event. Loose glass ended up everywhere, even inside the moonroof area. Had the sunshade been opened during the event, we would have been covered in glass and likely crashed. The dealership and manufacturer inspected the glass and refused to agree it was defective. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response.
Additional Notes:
We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. Sounded like a gun going off inside the car. Immediately we saw glass pour down the back of the car, wind started to erratically shake the sunshade, which thankfully was closed at the time of the event. Loose glass ended up everywhere, even inside the moonroof area. Had the sunshade been opened during the event, we would have been covered in glass and likely crashed. The dealership and manufacturer inspected the glass and refused to agree it was defective. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response.
Mfg Campaign: 11474827
Recall Date: Jul 19, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I received my car with tailgate misaligned, it could not be adjusted. There are some more out there like mine. I feel this is a safety problem that the area of the body where the hinges attach is not stiff or strong enough to open/close the heavy unbalanced tailgate when the car is not completely level causing damage to the area of the body part of the tailgate and tailgate safety switch not allowing the tailgate to close. This is a serious structural defect that Kia America is ignoring. My dealer took it to the body shop they use who tried 7 different adjustments that did not fix mine but said can be fixed by body work. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the EV6 and they have no solution. I have written a certified letter to the CEO of Kia America and was received by front desk/mailroom and I have not received a response or call. I have been in contact to Kia customer service and honestly they have been of no assistance. I am sending you the important videos of an EV6 that the tailgate is attempting to open/close when car is not on an even surface. This is a serious is, mine is cosmetic as it came that way from the factory but I feel for the same reason, maybe car, tailgate or assemblers were not completely level during tailgate installation or maybe car was moved on assembly line with tailgate open causing the misalignment on mine and some others. I have been in contact with numerous owners on the forums, social media, etc. I have sent information to news outlets that do investigations. These are puctures of the damage caused when car was not level. Videos, could not load under photos: https://drive.google.com/file/d/1MHT3Mtz_3Xh7z6i0IrRPJG7UKp8k0aCb/view https://drive.google.com/file/d/1prrLoQiFIZLWdIbDbuynrG-Sj5SCZkvM/view
Corrective Action:
I received my car with tailgate misaligned, it could not be adjusted. There are some more out there like mine. I feel this is a safety problem that the area of the body where the hinges attach is not stiff or strong enough to open/close the heavy unbalanced tailgate when the car is not completely level causing damage to the area of the body part of the tailgate and tailgate safety switch not allowing the tailgate to close. This is a serious structural defect that Kia America is ignoring. My dealer took it to the body shop they use who tried 7 different adjustments that did not fix mine but said can be fixed by body work. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the EV6 and they have no solution. I have written a certified letter to the CEO of Kia America and was received by front desk/mailroom and I have not received a response or call. I have been in contact to Kia customer service and honestly they have been of no assistance. I am sending you the important videos of an EV6 that the tailgate is attempting to open/close when car is not on an even surface. This is a serious is, mine is cosmetic as it came that way from the factory but I feel for the same reason, maybe car, tailgate or assemblers were not completely level during tailgate installation or maybe car was moved on assembly line with tailgate open causing the misalignment on mine and some others. I have been in contact with numerous owners on the forums, social media, etc. I have sent information to news outlets that do investigations. These are puctures of the damage caused when car was not level. Videos, could not load under photos: https://drive.google.com/file/d/1MHT3Mtz_3Xh7z6i0IrRPJG7UKp8k0aCb/view https://drive.google.com/file/d/1prrLoQiFIZLWdIbDbuynrG-Sj5SCZkvM/view
Additional Notes:
I received my car with tailgate misaligned, it could not be adjusted. There are some more out there like mine. I feel this is a safety problem that the area of the body where the hinges attach is not stiff or strong enough to open/close the heavy unbalanced tailgate when the car is not completely level causing damage to the area of the body part of the tailgate and tailgate safety switch not allowing the tailgate to close. This is a serious structural defect that Kia America is ignoring. My dealer took it to the body shop they use who tried 7 different adjustments that did not fix mine but said can be fixed by body work. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the EV6 and they have no solution. I have written a certified letter to the CEO of Kia America and was received by front desk/mailroom and I have not received a response or call. I have been in contact to Kia customer service and honestly they have been of no assistance. I am sending you the important videos of an EV6 that the tailgate is attempting to open/close when car is not on an even surface. This is a serious is, mine is cosmetic as it came that way from the factory but I feel for the same reason, maybe car, tailgate or assemblers were not completely level during tailgate installation or maybe car was moved on assembly line with tailgate open causing the misalignment on mine and some others. I have been in contact with numerous owners on the forums, social media, etc. I have sent information to news outlets that do investigations. These are puctures of the damage caused when car was not level. Videos, could not load under photos: https://drive.google.com/file/d/1MHT3Mtz_3Xh7z6i0IrRPJG7UKp8k0aCb/view https://drive.google.com/file/d/1prrLoQiFIZLWdIbDbuynrG-Sj5SCZkvM/view
Mfg Campaign: 11469100
Recall Date: Jun 14, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving with the hatch open, while carrying objects to long to place in car, (The drive was less than one mile and yes I had a red flag on my kayaks) I was driving in what is called 1Pedal driving. When coming to a stop light unbeknownst to me the emergency brakes (Parking brake) automatically comes on. I was unable to continue in drive until manually unlocking parking brake, but it took me a minute to figure out what was the issue. During this time I was blocking traffic till I figured the work around. This undoubtedly a software glitch by kia's programmers. To ensure that this was not a singular incident, I took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign as if I had stopped in traffic as well as stopping as if I was in traffic.. I attempted this over a dozen times. Each time in the 1Pedal mode the emergency brakes came on and wouldn't disengage till manually doing so. I have not tried to replicate this other regenerative braking modes other than 1Pedal. But when I get back to an area where traffic is not an issue I will see if it is an issue with those modes as well. I notified the service department of this matter when I Brought in the car in for software update for a safety recall. The service department did not do anything to see if there was a fix other than take a written statement that I left with them. This becomes a safety issue for the following reasons. 1. First, there is no mentioned in the Kia EV6 bible on this issue and this will take place, so there is no warning to the driver that this going to happen. 2. When coming to a stop and car does not move a nervous or inexperience driver may panic or not no what to do to remedy the situation, thinking the car is dead. And thus leaving a car obstructing the flow of regular as well emergency vehicular. 3. Driver behind the stalled vehicle may plow into the rear end of the stalled vehicle.
Corrective Action:
While driving with the hatch open, while carrying objects to long to place in car, (The drive was less than one mile and yes I had a red flag on my kayaks) I was driving in what is called 1Pedal driving. When coming to a stop light unbeknownst to me the emergency brakes (Parking brake) automatically comes on. I was unable to continue in drive until manually unlocking parking brake, but it took me a minute to figure out what was the issue. During this time I was blocking traffic till I figured the work around. This undoubtedly a software glitch by kia's programmers. To ensure that this was not a singular incident, I took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign as if I had stopped in traffic as well as stopping as if I was in traffic.. I attempted this over a dozen times. Each time in the 1Pedal mode the emergency brakes came on and wouldn't disengage till manually doing so. I have not tried to replicate this other regenerative braking modes other than 1Pedal. But when I get back to an area where traffic is not an issue I will see if it is an issue with those modes as well. I notified the service department of this matter when I Brought in the car in for software update for a safety recall. The service department did not do anything to see if there was a fix other than take a written statement that I left with them. This becomes a safety issue for the following reasons. 1. First, there is no mentioned in the Kia EV6 bible on this issue and this will take place, so there is no warning to the driver that this going to happen. 2. When coming to a stop and car does not move a nervous or inexperience driver may panic or not no what to do to remedy the situation, thinking the car is dead. And thus leaving a car obstructing the flow of regular as well emergency vehicular. 3. Driver behind the stalled vehicle may plow into the rear end of the stalled vehicle.
Additional Notes:
While driving with the hatch open, while carrying objects to long to place in car, (The drive was less than one mile and yes I had a red flag on my kayaks) I was driving in what is called 1Pedal driving. When coming to a stop light unbeknownst to me the emergency brakes (Parking brake) automatically comes on. I was unable to continue in drive until manually unlocking parking brake, but it took me a minute to figure out what was the issue. During this time I was blocking traffic till I figured the work around. This undoubtedly a software glitch by kia's programmers. To ensure that this was not a singular incident, I took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign as if I had stopped in traffic as well as stopping as if I was in traffic.. I attempted this over a dozen times. Each time in the 1Pedal mode the emergency brakes came on and wouldn't disengage till manually doing so. I have not tried to replicate this other regenerative braking modes other than 1Pedal. But when I get back to an area where traffic is not an issue I will see if it is an issue with those modes as well. I notified the service department of this matter when I Brought in the car in for software update for a safety recall. The service department did not do anything to see if there was a fix other than take a written statement that I left with them. This becomes a safety issue for the following reasons. 1. First, there is no mentioned in the Kia EV6 bible on this issue and this will take place, so there is no warning to the driver that this going to happen. 2. When coming to a stop and car does not move a nervous or inexperience driver may panic or not no what to do to remedy the situation, thinking the car is dead. And thus leaving a car obstructing the flow of regular as well emergency vehicular. 3. Driver behind the stalled vehicle may plow into the rear end of the stalled vehicle.
Mfg Campaign: 11468796
Recall Date: Jun 11, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to a stop while ascending a hill, the vehicle will roll backward while the brake pedal is depressed. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward.
Corrective Action:
When coming to a stop while ascending a hill, the vehicle will roll backward while the brake pedal is depressed. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward.
Additional Notes:
When coming to a stop while ascending a hill, the vehicle will roll backward while the brake pedal is depressed. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward.
Mfg Campaign: 11468567
Recall Date: Jun 10, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is a structural issue where the hinges from the tailgate attaches to the body. I believe my tailgate alignment issue happened during assembly and has happened to others. More important if the tailgate is opened when car is not completely level when try to close the tailgate shifts and reopens since it cannot close as designed. I have informed Kia America in Irvine, Ca with a letter to the CEO over 3 weeks ago but no response. I followed up with a certified letter that was received by them but again no response. This is a safety structural problem that needs to be investigated. I have also contacted Kia consumer affairs and keep getting stalled. I have trouble loading the videos but have photos, the red car is mine, the others are also attached.
Corrective Action:
There is a structural issue where the hinges from the tailgate attaches to the body. I believe my tailgate alignment issue happened during assembly and has happened to others. More important if the tailgate is opened when car is not completely level when try to close the tailgate shifts and reopens since it cannot close as designed. I have informed Kia America in Irvine, Ca with a letter to the CEO over 3 weeks ago but no response. I followed up with a certified letter that was received by them but again no response. This is a safety structural problem that needs to be investigated. I have also contacted Kia consumer affairs and keep getting stalled. I have trouble loading the videos but have photos, the red car is mine, the others are also attached.
Additional Notes:
There is a structural issue where the hinges from the tailgate attaches to the body. I believe my tailgate alignment issue happened during assembly and has happened to others. More important if the tailgate is opened when car is not completely level when try to close the tailgate shifts and reopens since it cannot close as designed. I have informed Kia America in Irvine, Ca with a letter to the CEO over 3 weeks ago but no response. I followed up with a certified letter that was received by them but again no response. This is a safety structural problem that needs to be investigated. I have also contacted Kia consumer affairs and keep getting stalled. I have trouble loading the videos but have photos, the red car is mine, the others are also attached.
Mfg Campaign: 11468368
Recall Date: Jun 9, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Corrective Action:
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Additional Notes:
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Mfg Campaign: 11459559
Recall Date: Apr 4, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Corrective Action:
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Additional Notes:
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Mfg Campaign: 11459559
Recall Date: Apr 4, 2022
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