Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
438 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT CAME ON;ENGINE ERROR CODE 1326. CAR BEGAN STALLING. GOT IT TO DEALER WHO KNEW IT WOULD NEED A NEW WIRING HARNESS POSSIBLY A NEW ENGINE. THIS IS DANGEROUS WILL GET SOMEONE KILLED. THIS HAPPENED RIGHT AFTER EXITING THE HIGHWAY PULLING ONTO THE SERVICE ROAD.
Corrective Action:
CHECK ENGINE LIGHT CAME ON;ENGINE ERROR CODE 1326. CAR BEGAN STALLING. GOT IT TO DEALER WHO KNEW IT WOULD NEED A NEW WIRING HARNESS POSSIBLY A NEW ENGINE. THIS IS DANGEROUS WILL GET SOMEONE KILLED. THIS HAPPENED RIGHT AFTER EXITING THE HIGHWAY PULLING ONTO THE SERVICE ROAD.
Additional Notes:
CHECK ENGINE LIGHT CAME ON;ENGINE ERROR CODE 1326. CAR BEGAN STALLING. GOT IT TO DEALER WHO KNEW IT WOULD NEED A NEW WIRING HARNESS POSSIBLY A NEW ENGINE. THIS IS DANGEROUS WILL GET SOMEONE KILLED. THIS HAPPENED RIGHT AFTER EXITING THE HIGHWAY PULLING ONTO THE SERVICE ROAD.
Mfg Campaign: 11253823
Recall Date: Sep 7, 2019
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DEFECTIVE HEADLIGHTS. A BLACK PROJECTION PROTRUDES DOWN INTO THE MIDDLE OF EACH HEADLIGHT IN THE LINE OF SIGHT. VERY, VERY DISTRACTING. MUST USE HI-BEAMS AT ALL TIMES TO ELIMINATE THIS SIGHT HAZARD, WHICH THEN CAN BECOME A DANGER TO ONCOMING VEHICLES. HYUNDAI SAYS "SORRY ABOUT THAT, NOTHING WE CAN DO". THEY SHOULD AT LEAST BE REQUIRED TO OFFER A REPLACEMENT HEADLIGHT, WHICH WOULD ELIMINATE THIS HAZARD.
Corrective Action:
DEFECTIVE HEADLIGHTS. A BLACK PROJECTION PROTRUDES DOWN INTO THE MIDDLE OF EACH HEADLIGHT IN THE LINE OF SIGHT. VERY, VERY DISTRACTING. MUST USE HI-BEAMS AT ALL TIMES TO ELIMINATE THIS SIGHT HAZARD, WHICH THEN CAN BECOME A DANGER TO ONCOMING VEHICLES. HYUNDAI SAYS "SORRY ABOUT THAT, NOTHING WE CAN DO". THEY SHOULD AT LEAST BE REQUIRED TO OFFER A REPLACEMENT HEADLIGHT, WHICH WOULD ELIMINATE THIS HAZARD.
Additional Notes:
DEFECTIVE HEADLIGHTS. A BLACK PROJECTION PROTRUDES DOWN INTO THE MIDDLE OF EACH HEADLIGHT IN THE LINE OF SIGHT. VERY, VERY DISTRACTING. MUST USE HI-BEAMS AT ALL TIMES TO ELIMINATE THIS SIGHT HAZARD, WHICH THEN CAN BECOME A DANGER TO ONCOMING VEHICLES. HYUNDAI SAYS "SORRY ABOUT THAT, NOTHING WE CAN DO". THEY SHOULD AT LEAST BE REQUIRED TO OFFER A REPLACEMENT HEADLIGHT, WHICH WOULD ELIMINATE THIS HAZARD.
Mfg Campaign: 11252839
Recall Date: Sep 3, 2019
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON A SECOND OCCASION, WHILE EXITING THE DRIVEWAY, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO EXCEED 2 MPH. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDMOND HYUNDAI (LOCATED AT 14137 N BROADWAY EXT, EDMOND, OK 73013, (405) 696-4950) WHERE IT WAS DIAGNOSED THAT THE FAIL HAD GONE INTO LIMP OR FAIL SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT AN UNKNOWN CABLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT TRADED IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON A SECOND OCCASION, WHILE EXITING THE DRIVEWAY, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO EXCEED 2 MPH. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDMOND HYUNDAI (LOCATED AT 14137 N BROADWAY EXT, EDMOND, OK 73013, (405) 696-4950) WHERE IT WAS DIAGNOSED THAT THE FAIL HAD GONE INTO LIMP OR FAIL SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT AN UNKNOWN CABLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT TRADED IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON A SECOND OCCASION, WHILE EXITING THE DRIVEWAY, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO EXCEED 2 MPH. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDMOND HYUNDAI (LOCATED AT 14137 N BROADWAY EXT, EDMOND, OK 73013, (405) 696-4950) WHERE IT WAS DIAGNOSED THAT THE FAIL HAD GONE INTO LIMP OR FAIL SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT AN UNKNOWN CABLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT TRADED IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 11245162
Recall Date: Aug 20, 2019
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Corrective Action:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Additional Notes:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Mfg Campaign: 11242975
Recall Date: Aug 10, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Corrective Action:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Additional Notes:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Mfg Campaign: 11242975
Recall Date: Aug 10, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Corrective Action:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Additional Notes:
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Mfg Campaign: 11242975
Recall Date: Aug 10, 2019
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOW BEAM HEADLIGHTS ARE USELESS CAN'T SEE 30 FEET IN FRONT OF VEHICLE WHEN TURNING CAN'T SEE ANYTHING OR LIMITED IN FRONT OF YOU. HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER TO SEE. DEALER SAYS HEADLIGHTS ADJUSTED CORRECTLY. THERE IS DEFINITELY A PROBLEM. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT CAUSING THIS TO BE A DANGER TO DRIVERS AND PEDESTRIANS. WHEN TURNING IT'S IMPOSSIBLE TO SEE IN ORDER TO MAKE SAFE TURN.
Corrective Action:
THE LOW BEAM HEADLIGHTS ARE USELESS CAN'T SEE 30 FEET IN FRONT OF VEHICLE WHEN TURNING CAN'T SEE ANYTHING OR LIMITED IN FRONT OF YOU. HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER TO SEE. DEALER SAYS HEADLIGHTS ADJUSTED CORRECTLY. THERE IS DEFINITELY A PROBLEM. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT CAUSING THIS TO BE A DANGER TO DRIVERS AND PEDESTRIANS. WHEN TURNING IT'S IMPOSSIBLE TO SEE IN ORDER TO MAKE SAFE TURN.
Additional Notes:
THE LOW BEAM HEADLIGHTS ARE USELESS CAN'T SEE 30 FEET IN FRONT OF VEHICLE WHEN TURNING CAN'T SEE ANYTHING OR LIMITED IN FRONT OF YOU. HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER TO SEE. DEALER SAYS HEADLIGHTS ADJUSTED CORRECTLY. THERE IS DEFINITELY A PROBLEM. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT CAUSING THIS TO BE A DANGER TO DRIVERS AND PEDESTRIANS. WHEN TURNING IT'S IMPOSSIBLE TO SEE IN ORDER TO MAKE SAFE TURN.
Mfg Campaign: 11242034
Recall Date: Aug 6, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Mfg Campaign: 11241828
Recall Date: Aug 5, 2019
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Mfg Campaign: 11241828
Recall Date: Aug 5, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING CRASH WARNING, ABS, TRACK AND CHECK BRAKES WARNING LIGHTS WOULD COME ON. HYUNDAI DEALER INITIALLY REFLAGGED ECO BUT LIGHTS CAME BACK. DEALER HAD CAR FOR SEVERAL DAYS AND AFTER CHECKING WITH HYUNDAI TECH CENTER AND GOT TEST CODES C2402 C1741 AND C1360 AND SYSTEM FOUND CONNECTION AT ABS MODULE. ALLEGED FIX WAS TO REPAIR ABNORMAL CONNECTION / CONNECTOR AT ABS MODULE. CAR IS HYUNDAI SONATA 2 LITER TURBO WITH 19639 MILES WHEN BROUGHT TO DEALER FOR DIAGNOSTICS AND REPAIR. WE HAVE PICTURES OF ERROR LIGHTS ON OUR CELL PHONE.
Corrective Action:
WHILE DRIVING CRASH WARNING, ABS, TRACK AND CHECK BRAKES WARNING LIGHTS WOULD COME ON. HYUNDAI DEALER INITIALLY REFLAGGED ECO BUT LIGHTS CAME BACK. DEALER HAD CAR FOR SEVERAL DAYS AND AFTER CHECKING WITH HYUNDAI TECH CENTER AND GOT TEST CODES C2402 C1741 AND C1360 AND SYSTEM FOUND CONNECTION AT ABS MODULE. ALLEGED FIX WAS TO REPAIR ABNORMAL CONNECTION / CONNECTOR AT ABS MODULE. CAR IS HYUNDAI SONATA 2 LITER TURBO WITH 19639 MILES WHEN BROUGHT TO DEALER FOR DIAGNOSTICS AND REPAIR. WE HAVE PICTURES OF ERROR LIGHTS ON OUR CELL PHONE.
Additional Notes:
WHILE DRIVING CRASH WARNING, ABS, TRACK AND CHECK BRAKES WARNING LIGHTS WOULD COME ON. HYUNDAI DEALER INITIALLY REFLAGGED ECO BUT LIGHTS CAME BACK. DEALER HAD CAR FOR SEVERAL DAYS AND AFTER CHECKING WITH HYUNDAI TECH CENTER AND GOT TEST CODES C2402 C1741 AND C1360 AND SYSTEM FOUND CONNECTION AT ABS MODULE. ALLEGED FIX WAS TO REPAIR ABNORMAL CONNECTION / CONNECTOR AT ABS MODULE. CAR IS HYUNDAI SONATA 2 LITER TURBO WITH 19639 MILES WHEN BROUGHT TO DEALER FOR DIAGNOSTICS AND REPAIR. WE HAVE PICTURES OF ERROR LIGHTS ON OUR CELL PHONE.
Mfg Campaign: 11240856
Recall Date: Jul 31, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11234362
Recall Date: Jul 24, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11234362
Recall Date: Jul 24, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. THE CONTACT WAS ALERTED BY THE POLICE AND FIRE DEPARTMENTS AT 4:00AM THAT HER VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT WANTED TO OBTAIN A FIRE REPORT TO VERIFY IF THE FIRE ORIGINATED FROM THE ENGINE. THE INSURANCE COMPANY WAS NOT NOTIFIED. THE CONTACT LATER RECEIVED NOTIFICATION OF THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL 60616, (312) 620-1340) WAS CONTACTED AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE GUIDANCE WITHIN 48 HOURS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. THE CONTACT WAS ALERTED BY THE POLICE AND FIRE DEPARTMENTS AT 4:00AM THAT HER VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT WANTED TO OBTAIN A FIRE REPORT TO VERIFY IF THE FIRE ORIGINATED FROM THE ENGINE. THE INSURANCE COMPANY WAS NOT NOTIFIED. THE CONTACT LATER RECEIVED NOTIFICATION OF THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL 60616, (312) 620-1340) WAS CONTACTED AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE GUIDANCE WITHIN 48 HOURS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. THE CONTACT WAS ALERTED BY THE POLICE AND FIRE DEPARTMENTS AT 4:00AM THAT HER VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT WANTED TO OBTAIN A FIRE REPORT TO VERIFY IF THE FIRE ORIGINATED FROM THE ENGINE. THE INSURANCE COMPANY WAS NOT NOTIFIED. THE CONTACT LATER RECEIVED NOTIFICATION OF THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL 60616, (312) 620-1340) WAS CONTACTED AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE GUIDANCE WITHIN 48 HOURS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11231239
Recall Date: Jul 12, 2019
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FROM THE TIME OF PURCHASE IN JUNE 2018, THE LOW BEAM HEADLIGHTS ARE AIMED VERY LOW AND PROJECT ONLY 15 TO 20 FEET IN FRONT OF THE CAR. WHEN TRAVELING ON DARK ROADS, IT ALLOWS FOR NO REACTION TIME TO ANY HAZARDS, SUCH AS ANIMALS OUR PEDESTRIANS. HYUNDAI CLAIMS IT IS DESIGNED TO NOT BLIND ONCOMING DRIVERS, BUT THIS POSES A DANGER TO THE OCCUPANTS OF MY CAR AND ANYONE THAT MAY BE NEAR THE CAR.
Corrective Action:
FROM THE TIME OF PURCHASE IN JUNE 2018, THE LOW BEAM HEADLIGHTS ARE AIMED VERY LOW AND PROJECT ONLY 15 TO 20 FEET IN FRONT OF THE CAR. WHEN TRAVELING ON DARK ROADS, IT ALLOWS FOR NO REACTION TIME TO ANY HAZARDS, SUCH AS ANIMALS OUR PEDESTRIANS. HYUNDAI CLAIMS IT IS DESIGNED TO NOT BLIND ONCOMING DRIVERS, BUT THIS POSES A DANGER TO THE OCCUPANTS OF MY CAR AND ANYONE THAT MAY BE NEAR THE CAR.
Additional Notes:
FROM THE TIME OF PURCHASE IN JUNE 2018, THE LOW BEAM HEADLIGHTS ARE AIMED VERY LOW AND PROJECT ONLY 15 TO 20 FEET IN FRONT OF THE CAR. WHEN TRAVELING ON DARK ROADS, IT ALLOWS FOR NO REACTION TIME TO ANY HAZARDS, SUCH AS ANIMALS OUR PEDESTRIANS. HYUNDAI CLAIMS IT IS DESIGNED TO NOT BLIND ONCOMING DRIVERS, BUT THIS POSES A DANGER TO THE OCCUPANTS OF MY CAR AND ANYONE THAT MAY BE NEAR THE CAR.
Mfg Campaign: 11220559
Recall Date: Jun 17, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ON FRIDAY, MAY 31, 2019, WHILE DRIVING HOME FROM WORK, I NOTICED MY VEHICLE BEGAN TO SHAKE WHILE DRIVING. (CAR HAS 14K MILES) I CALLED GOSSETT HYUNDAI AT COVINGTON PIKE AND WAS TOLD IT WAS PROBABLY A ROTOR OR A SPARK PLUG AND TO BRING IT IN SATURDAY MORNING. SATURDAY MORNING, WHILE DRIVING TO THE DEALERSHIP, THE BLUELINK LIT UP SAYING MY CAR NEEDED TO BE SERVICED. I DROVE THE VEHICLE TO GOSSETT HYUNDAI AT MT. MORIAH. AFTER GOING BACK AND FORTH (IN FRONT OF THE TECH) THEY AGREED TO RUN A DIAGNOSTIC (BECAUSE I TOLD THEM I WAS WORRIED ABOUT DRIVING MY CAR TO THE COVINGTON PIKE LOCATION), AND THE TECH INFORMED ME THAT HE WAS A TECH AND HE COULD RUN THE DIAGNOSTIC. AFTER RUNNING THE DIAGNOSTIC, I WAS TOLD THAT ONE OF MY CYLINDERS WAS NOT FIRING. AFTER SOME PERIOD OF TIME, THEY LOCATED AN IGNITION COIL IN THE PARTS ROOM AND REPLACED IT. THE CAR STILL WAS NOT RUNNING CORRECTLY, I WAS INFORMED THAT THE CAR NEEDED A SPARK PLUG BUT THEY WOULDN'T HAVE ONE UNTIL TUESDAY, JUNE 4, 2019. AFTER THE DEALERSHIP RECEIVED THE SPARK PLUG AND INSTALLED IT (I GUESS?), THE CAR WAS STILL SHAKING AND NOT RUNNING CORRECTLY. SOMETIME JUNE 5 OR 6TH, THEY CALLED HYUNDAI MANUFACTURING AND HAVE BEEN RECEIVING INSTRUCTION FROM THE MANUFACTURER DIRECTLY TO RUN LEAK TESTS. I WAS INFORMED THAT THEY ALSO USED A CAMERA TO LOOK DOWN IN THE CYLINDER AND THAT IT HAS 'SCARRING' WHICH COULD BE FROM FLUID GETTING INSIDE? I HAVE ALSO BEEN TOLD THAT IT IS PROBABLE THAT MY CAR WILL NEED A COMPLETE NEW ENGINE. IT HAS BEEN 2 WEEKS AND THE DEALERSHIP IS WORKING CLOSELY WITH THE MANUFACTURER TO SEE WHAT NEEDS TO BE DONE.
Corrective Action:
ON FRIDAY, MAY 31, 2019, WHILE DRIVING HOME FROM WORK, I NOTICED MY VEHICLE BEGAN TO SHAKE WHILE DRIVING. (CAR HAS 14K MILES) I CALLED GOSSETT HYUNDAI AT COVINGTON PIKE AND WAS TOLD IT WAS PROBABLY A ROTOR OR A SPARK PLUG AND TO BRING IT IN SATURDAY MORNING. SATURDAY MORNING, WHILE DRIVING TO THE DEALERSHIP, THE BLUELINK LIT UP SAYING MY CAR NEEDED TO BE SERVICED. I DROVE THE VEHICLE TO GOSSETT HYUNDAI AT MT. MORIAH. AFTER GOING BACK AND FORTH (IN FRONT OF THE TECH) THEY AGREED TO RUN A DIAGNOSTIC (BECAUSE I TOLD THEM I WAS WORRIED ABOUT DRIVING MY CAR TO THE COVINGTON PIKE LOCATION), AND THE TECH INFORMED ME THAT HE WAS A TECH AND HE COULD RUN THE DIAGNOSTIC. AFTER RUNNING THE DIAGNOSTIC, I WAS TOLD THAT ONE OF MY CYLINDERS WAS NOT FIRING. AFTER SOME PERIOD OF TIME, THEY LOCATED AN IGNITION COIL IN THE PARTS ROOM AND REPLACED IT. THE CAR STILL WAS NOT RUNNING CORRECTLY, I WAS INFORMED THAT THE CAR NEEDED A SPARK PLUG BUT THEY WOULDN'T HAVE ONE UNTIL TUESDAY, JUNE 4, 2019. AFTER THE DEALERSHIP RECEIVED THE SPARK PLUG AND INSTALLED IT (I GUESS?), THE CAR WAS STILL SHAKING AND NOT RUNNING CORRECTLY. SOMETIME JUNE 5 OR 6TH, THEY CALLED HYUNDAI MANUFACTURING AND HAVE BEEN RECEIVING INSTRUCTION FROM THE MANUFACTURER DIRECTLY TO RUN LEAK TESTS. I WAS INFORMED THAT THEY ALSO USED A CAMERA TO LOOK DOWN IN THE CYLINDER AND THAT IT HAS 'SCARRING' WHICH COULD BE FROM FLUID GETTING INSIDE? I HAVE ALSO BEEN TOLD THAT IT IS PROBABLE THAT MY CAR WILL NEED A COMPLETE NEW ENGINE. IT HAS BEEN 2 WEEKS AND THE DEALERSHIP IS WORKING CLOSELY WITH THE MANUFACTURER TO SEE WHAT NEEDS TO BE DONE.
Additional Notes:
ON FRIDAY, MAY 31, 2019, WHILE DRIVING HOME FROM WORK, I NOTICED MY VEHICLE BEGAN TO SHAKE WHILE DRIVING. (CAR HAS 14K MILES) I CALLED GOSSETT HYUNDAI AT COVINGTON PIKE AND WAS TOLD IT WAS PROBABLY A ROTOR OR A SPARK PLUG AND TO BRING IT IN SATURDAY MORNING. SATURDAY MORNING, WHILE DRIVING TO THE DEALERSHIP, THE BLUELINK LIT UP SAYING MY CAR NEEDED TO BE SERVICED. I DROVE THE VEHICLE TO GOSSETT HYUNDAI AT MT. MORIAH. AFTER GOING BACK AND FORTH (IN FRONT OF THE TECH) THEY AGREED TO RUN A DIAGNOSTIC (BECAUSE I TOLD THEM I WAS WORRIED ABOUT DRIVING MY CAR TO THE COVINGTON PIKE LOCATION), AND THE TECH INFORMED ME THAT HE WAS A TECH AND HE COULD RUN THE DIAGNOSTIC. AFTER RUNNING THE DIAGNOSTIC, I WAS TOLD THAT ONE OF MY CYLINDERS WAS NOT FIRING. AFTER SOME PERIOD OF TIME, THEY LOCATED AN IGNITION COIL IN THE PARTS ROOM AND REPLACED IT. THE CAR STILL WAS NOT RUNNING CORRECTLY, I WAS INFORMED THAT THE CAR NEEDED A SPARK PLUG BUT THEY WOULDN'T HAVE ONE UNTIL TUESDAY, JUNE 4, 2019. AFTER THE DEALERSHIP RECEIVED THE SPARK PLUG AND INSTALLED IT (I GUESS?), THE CAR WAS STILL SHAKING AND NOT RUNNING CORRECTLY. SOMETIME JUNE 5 OR 6TH, THEY CALLED HYUNDAI MANUFACTURING AND HAVE BEEN RECEIVING INSTRUCTION FROM THE MANUFACTURER DIRECTLY TO RUN LEAK TESTS. I WAS INFORMED THAT THEY ALSO USED A CAMERA TO LOOK DOWN IN THE CYLINDER AND THAT IT HAS 'SCARRING' WHICH COULD BE FROM FLUID GETTING INSIDE? I HAVE ALSO BEEN TOLD THAT IT IS PROBABLE THAT MY CAR WILL NEED A COMPLETE NEW ENGINE. IT HAS BEEN 2 WEEKS AND THE DEALERSHIP IS WORKING CLOSELY WITH THE MANUFACTURER TO SEE WHAT NEEDS TO BE DONE.
Mfg Campaign: 11219792
Recall Date: Jun 13, 2019
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
DRIVING ON AN EXPRESSWAY AND TRAVELING APPROX 60MPH THE REAR DRIVERS SIDE TIRE BLEW OUT I DID NOT STRIKE A POT HOLE AND THE CORRECT TIRE PRESSURE AS PER THE DOOR PANEL WAS IN THE TIRE. I MANAGED TO GET THE CAR OFF THE HIGHWAY WITHOUT FURTHER INCIDENT.
Corrective Action:
DRIVING ON AN EXPRESSWAY AND TRAVELING APPROX 60MPH THE REAR DRIVERS SIDE TIRE BLEW OUT I DID NOT STRIKE A POT HOLE AND THE CORRECT TIRE PRESSURE AS PER THE DOOR PANEL WAS IN THE TIRE. I MANAGED TO GET THE CAR OFF THE HIGHWAY WITHOUT FURTHER INCIDENT.
Additional Notes:
DRIVING ON AN EXPRESSWAY AND TRAVELING APPROX 60MPH THE REAR DRIVERS SIDE TIRE BLEW OUT I DID NOT STRIKE A POT HOLE AND THE CORRECT TIRE PRESSURE AS PER THE DOOR PANEL WAS IN THE TIRE. I MANAGED TO GET THE CAR OFF THE HIGHWAY WITHOUT FURTHER INCIDENT.
Mfg Campaign: 11217026
Recall Date: May 31, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
DRIVING AND ENGINE LIGHT STARTED FLASHING AND I COULD NOT KEEP UP WITH THE SPEED LIMIT AS THE CAR WOULD ONLY GO ABOUT 20 MPH. THE CAR SAYS "POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED" CAR WAS IN MOTION ON CITY STREET.
Corrective Action:
DRIVING AND ENGINE LIGHT STARTED FLASHING AND I COULD NOT KEEP UP WITH THE SPEED LIMIT AS THE CAR WOULD ONLY GO ABOUT 20 MPH. THE CAR SAYS "POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED" CAR WAS IN MOTION ON CITY STREET.
Additional Notes:
DRIVING AND ENGINE LIGHT STARTED FLASHING AND I COULD NOT KEEP UP WITH THE SPEED LIMIT AS THE CAR WOULD ONLY GO ABOUT 20 MPH. THE CAR SAYS "POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED" CAR WAS IN MOTION ON CITY STREET.
Mfg Campaign: 11209924
Recall Date: May 25, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Corrective Action:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Additional Notes:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Mfg Campaign: 11208542
Recall Date: May 19, 2019
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Corrective Action:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Additional Notes:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Mfg Campaign: 11208542
Recall Date: May 19, 2019
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Corrective Action:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Additional Notes:
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
Mfg Campaign: 11208542
Recall Date: May 19, 2019
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