Complaints & Recalls
Consumer Complaints
31 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Stopped in a right turn lane with a vehicle in front of me stopped. It 1as a right turn with a yield sign. The vehicle in front of me started turning and pulling away, I rolled forward at about 8mph and looked left. The vehicle that was in front of me had stopped after beginning to pull away. I didn't notice. I rear ended the vehicle a white newer body style town and country mini van set up with a rear wheel chair ramp like the Braun style vans. My right front of bumper close to the emblem on the hood contacted the left rear bumper of the van. I'd say the whole left side of emblem over to edge of vehicle. No airbag deployment. But the forward collision warning didn't go off and the AEB SYSTEM also did not engage. The system seems to be functioning properly. There is no warning lights on the dash. And the system has activated before, both the forward collision warning and the AEB. The following day while turning around on a dead ened street, the forward collision warning engaged the chime whenni got close to another vehicle. The system has engage early before, the dealer checked for codes a long time ago after complaining about early.or false engagements. The vehicle is stated to be inspected by hyundai this week. The current mileage is 49,000. The vehicle has never been in an accident before this. It is going in to check the electronic parking brake system as we have had faults in the auto hold system where it faults and stops working and a light does come on the dash, but doesn't store codes and resets when you cycle the key off and back on. It's been scheduled to go in before the accident. This system is in place to help stop forward collisions with pedestrians, vehicles and other objects. It failed. It could have injured someone or killed them. I also have dashcam video of the incident if this gets for enough for an investigation, I can email it.
Corrective Action:
Stopped in a right turn lane with a vehicle in front of me stopped. It 1as a right turn with a yield sign. The vehicle in front of me started turning and pulling away, I rolled forward at about 8mph and looked left. The vehicle that was in front of me had stopped after beginning to pull away. I didn't notice. I rear ended the vehicle a white newer body style town and country mini van set up with a rear wheel chair ramp like the Braun style vans. My right front of bumper close to the emblem on the hood contacted the left rear bumper of the van. I'd say the whole left side of emblem over to edge of vehicle. No airbag deployment. But the forward collision warning didn't go off and the AEB SYSTEM also did not engage. The system seems to be functioning properly. There is no warning lights on the dash. And the system has activated before, both the forward collision warning and the AEB. The following day while turning around on a dead ened street, the forward collision warning engaged the chime whenni got close to another vehicle. The system has engage early before, the dealer checked for codes a long time ago after complaining about early.or false engagements. The vehicle is stated to be inspected by hyundai this week. The current mileage is 49,000. The vehicle has never been in an accident before this. It is going in to check the electronic parking brake system as we have had faults in the auto hold system where it faults and stops working and a light does come on the dash, but doesn't store codes and resets when you cycle the key off and back on. It's been scheduled to go in before the accident. This system is in place to help stop forward collisions with pedestrians, vehicles and other objects. It failed. It could have injured someone or killed them. I also have dashcam video of the incident if this gets for enough for an investigation, I can email it.
Additional Notes:
Stopped in a right turn lane with a vehicle in front of me stopped. It 1as a right turn with a yield sign. The vehicle in front of me started turning and pulling away, I rolled forward at about 8mph and looked left. The vehicle that was in front of me had stopped after beginning to pull away. I didn't notice. I rear ended the vehicle a white newer body style town and country mini van set up with a rear wheel chair ramp like the Braun style vans. My right front of bumper close to the emblem on the hood contacted the left rear bumper of the van. I'd say the whole left side of emblem over to edge of vehicle. No airbag deployment. But the forward collision warning didn't go off and the AEB SYSTEM also did not engage. The system seems to be functioning properly. There is no warning lights on the dash. And the system has activated before, both the forward collision warning and the AEB. The following day while turning around on a dead ened street, the forward collision warning engaged the chime whenni got close to another vehicle. The system has engage early before, the dealer checked for codes a long time ago after complaining about early.or false engagements. The vehicle is stated to be inspected by hyundai this week. The current mileage is 49,000. The vehicle has never been in an accident before this. It is going in to check the electronic parking brake system as we have had faults in the auto hold system where it faults and stops working and a light does come on the dash, but doesn't store codes and resets when you cycle the key off and back on. It's been scheduled to go in before the accident. This system is in place to help stop forward collisions with pedestrians, vehicles and other objects. It failed. It could have injured someone or killed them. I also have dashcam video of the incident if this gets for enough for an investigation, I can email it.
Mfg Campaign: 11516415
Recall Date: Apr 10, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 12/25/21 less than 2 months after purchase, amber color warning lights came on dashboard saying "AUTO HOLD" and "EPB" light up on dash and a chime noise would sound when flashing message lit up. Since warning lights weren't red I understood the feature wasn't working, that it was safe to drive, but the chime was annoying when it came on about once a week. On 8/8/22 I took the car to Selma Hyundai and paid $168 to diagnose the intermittent flashing AUTO HOLD/EPB amber light alerts. They checked functions and said if persisted they would have to replace the left hand parking brake motor. On 9/8/22 I took the car again to Selma Hyundai as the problem persisted, After another diagnosis, they ordered a left rear caliper due to an open circuit. On 10/3/22 after waiting weeks for the ordered part to arrive, Selma Hyundai replaced the left rear brake caliper. On 12/20/22 I returned to Selma Hyundai for another diagnosis as the AUTO HOLD/EPB lights were again frequently alerting on the dashboard. Hyundai factory advised them to order and replace the left rear brake wiring harness. On 1/26/23 after waiting over a month for the part, Hyundai installed the new left rear wiring harness. I was now warned that the mechanic was now seeing codes from the right rear and if the alerts persist, they would have to order the right rear wiring harness. On 2/3/23 Friday evening, I was leaving my apartment with my mother to make a Costco run. Turned the car on and the AUTO HOLD/EPB lights were on and the emergency brake was flashing RED quickly on my dashboard. I turned the car off and back on with the same result. I tried to back out of my parking stall and could feel the car trying to roll back but the parking brake would not release. I tried to roll forward a bit and the parking brake would not release to let me roll. 2/6/23 Monday morning and Selma Hyundai told me to have car towed to them and they would order the right rear brake wiring harness. No wiring harness yet.
Corrective Action:
On 12/25/21 less than 2 months after purchase, amber color warning lights came on dashboard saying "AUTO HOLD" and "EPB" light up on dash and a chime noise would sound when flashing message lit up. Since warning lights weren't red I understood the feature wasn't working, that it was safe to drive, but the chime was annoying when it came on about once a week. On 8/8/22 I took the car to Selma Hyundai and paid $168 to diagnose the intermittent flashing AUTO HOLD/EPB amber light alerts. They checked functions and said if persisted they would have to replace the left hand parking brake motor. On 9/8/22 I took the car again to Selma Hyundai as the problem persisted, After another diagnosis, they ordered a left rear caliper due to an open circuit. On 10/3/22 after waiting weeks for the ordered part to arrive, Selma Hyundai replaced the left rear brake caliper. On 12/20/22 I returned to Selma Hyundai for another diagnosis as the AUTO HOLD/EPB lights were again frequently alerting on the dashboard. Hyundai factory advised them to order and replace the left rear brake wiring harness. On 1/26/23 after waiting over a month for the part, Hyundai installed the new left rear wiring harness. I was now warned that the mechanic was now seeing codes from the right rear and if the alerts persist, they would have to order the right rear wiring harness. On 2/3/23 Friday evening, I was leaving my apartment with my mother to make a Costco run. Turned the car on and the AUTO HOLD/EPB lights were on and the emergency brake was flashing RED quickly on my dashboard. I turned the car off and back on with the same result. I tried to back out of my parking stall and could feel the car trying to roll back but the parking brake would not release. I tried to roll forward a bit and the parking brake would not release to let me roll. 2/6/23 Monday morning and Selma Hyundai told me to have car towed to them and they would order the right rear brake wiring harness. No wiring harness yet.
Additional Notes:
On 12/25/21 less than 2 months after purchase, amber color warning lights came on dashboard saying "AUTO HOLD" and "EPB" light up on dash and a chime noise would sound when flashing message lit up. Since warning lights weren't red I understood the feature wasn't working, that it was safe to drive, but the chime was annoying when it came on about once a week. On 8/8/22 I took the car to Selma Hyundai and paid $168 to diagnose the intermittent flashing AUTO HOLD/EPB amber light alerts. They checked functions and said if persisted they would have to replace the left hand parking brake motor. On 9/8/22 I took the car again to Selma Hyundai as the problem persisted, After another diagnosis, they ordered a left rear caliper due to an open circuit. On 10/3/22 after waiting weeks for the ordered part to arrive, Selma Hyundai replaced the left rear brake caliper. On 12/20/22 I returned to Selma Hyundai for another diagnosis as the AUTO HOLD/EPB lights were again frequently alerting on the dashboard. Hyundai factory advised them to order and replace the left rear brake wiring harness. On 1/26/23 after waiting over a month for the part, Hyundai installed the new left rear wiring harness. I was now warned that the mechanic was now seeing codes from the right rear and if the alerts persist, they would have to order the right rear wiring harness. On 2/3/23 Friday evening, I was leaving my apartment with my mother to make a Costco run. Turned the car on and the AUTO HOLD/EPB lights were on and the emergency brake was flashing RED quickly on my dashboard. I turned the car off and back on with the same result. I tried to back out of my parking stall and could feel the car trying to roll back but the parking brake would not release. I tried to roll forward a bit and the parking brake would not release to let me roll. 2/6/23 Monday morning and Selma Hyundai told me to have car towed to them and they would order the right rear brake wiring harness. No wiring harness yet.
Mfg Campaign: 11514514
Recall Date: Mar 29, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 12/25/21 less than 2 months after purchase, amber color warning lights came on dashboard saying "AUTO HOLD" and "EPB" light up on dash and a chime noise would sound when flashing message lit up. Since warning lights weren't red I understood the feature wasn't working, that it was safe to drive, but the chime was annoying when it came on about once a week. On 8/8/22 I took the car to Selma Hyundai and paid $168 to diagnose the intermittent flashing AUTO HOLD/EPB amber light alerts. They checked functions and said if persisted they would have to replace the left hand parking brake motor. On 9/8/22 I took the car again to Selma Hyundai as the problem persisted, After another diagnosis, they ordered a left rear caliper due to an open circuit. On 10/3/22 after waiting weeks for the ordered part to arrive, Selma Hyundai replaced the left rear brake caliper. On 12/20/22 I returned to Selma Hyundai for another diagnosis as the AUTO HOLD/EPB lights were again frequently alerting on the dashboard. Hyundai factory advised them to order and replace the left rear brake wiring harness. On 1/26/23 after waiting over a month for the part, Hyundai installed the new left rear wiring harness. I was now warned that the mechanic was now seeing codes from the right rear and if the alerts persist, they would have to order the right rear wiring harness. On 2/3/23 Friday evening, I was leaving my apartment with my mother to make a Costco run. Turned the car on and the AUTO HOLD/EPB lights were on and the emergency brake was flashing RED quickly on my dashboard. I turned the car off and back on with the same result. I tried to back out of my parking stall and could feel the car trying to roll back but the parking brake would not release. I tried to roll forward a bit and the parking brake would not release to let me roll. 2/6/23 Monday morning and Selma Hyundai told me to have car towed to them and they would order the right rear brake wiring harness. No wiring harness yet.
Corrective Action:
On 12/25/21 less than 2 months after purchase, amber color warning lights came on dashboard saying "AUTO HOLD" and "EPB" light up on dash and a chime noise would sound when flashing message lit up. Since warning lights weren't red I understood the feature wasn't working, that it was safe to drive, but the chime was annoying when it came on about once a week. On 8/8/22 I took the car to Selma Hyundai and paid $168 to diagnose the intermittent flashing AUTO HOLD/EPB amber light alerts. They checked functions and said if persisted they would have to replace the left hand parking brake motor. On 9/8/22 I took the car again to Selma Hyundai as the problem persisted, After another diagnosis, they ordered a left rear caliper due to an open circuit. On 10/3/22 after waiting weeks for the ordered part to arrive, Selma Hyundai replaced the left rear brake caliper. On 12/20/22 I returned to Selma Hyundai for another diagnosis as the AUTO HOLD/EPB lights were again frequently alerting on the dashboard. Hyundai factory advised them to order and replace the left rear brake wiring harness. On 1/26/23 after waiting over a month for the part, Hyundai installed the new left rear wiring harness. I was now warned that the mechanic was now seeing codes from the right rear and if the alerts persist, they would have to order the right rear wiring harness. On 2/3/23 Friday evening, I was leaving my apartment with my mother to make a Costco run. Turned the car on and the AUTO HOLD/EPB lights were on and the emergency brake was flashing RED quickly on my dashboard. I turned the car off and back on with the same result. I tried to back out of my parking stall and could feel the car trying to roll back but the parking brake would not release. I tried to roll forward a bit and the parking brake would not release to let me roll. 2/6/23 Monday morning and Selma Hyundai told me to have car towed to them and they would order the right rear brake wiring harness. No wiring harness yet.
Additional Notes:
On 12/25/21 less than 2 months after purchase, amber color warning lights came on dashboard saying "AUTO HOLD" and "EPB" light up on dash and a chime noise would sound when flashing message lit up. Since warning lights weren't red I understood the feature wasn't working, that it was safe to drive, but the chime was annoying when it came on about once a week. On 8/8/22 I took the car to Selma Hyundai and paid $168 to diagnose the intermittent flashing AUTO HOLD/EPB amber light alerts. They checked functions and said if persisted they would have to replace the left hand parking brake motor. On 9/8/22 I took the car again to Selma Hyundai as the problem persisted, After another diagnosis, they ordered a left rear caliper due to an open circuit. On 10/3/22 after waiting weeks for the ordered part to arrive, Selma Hyundai replaced the left rear brake caliper. On 12/20/22 I returned to Selma Hyundai for another diagnosis as the AUTO HOLD/EPB lights were again frequently alerting on the dashboard. Hyundai factory advised them to order and replace the left rear brake wiring harness. On 1/26/23 after waiting over a month for the part, Hyundai installed the new left rear wiring harness. I was now warned that the mechanic was now seeing codes from the right rear and if the alerts persist, they would have to order the right rear wiring harness. On 2/3/23 Friday evening, I was leaving my apartment with my mother to make a Costco run. Turned the car on and the AUTO HOLD/EPB lights were on and the emergency brake was flashing RED quickly on my dashboard. I turned the car off and back on with the same result. I tried to back out of my parking stall and could feel the car trying to roll back but the parking brake would not release. I tried to roll forward a bit and the parking brake would not release to let me roll. 2/6/23 Monday morning and Selma Hyundai told me to have car towed to them and they would order the right rear brake wiring harness. No wiring harness yet.
Mfg Campaign: 11514514
Recall Date: Mar 29, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Corrective Action:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Additional Notes:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Mfg Campaign: 11509085
Recall Date: Feb 25, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Corrective Action:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Additional Notes:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Mfg Campaign: 11509085
Recall Date: Feb 25, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Corrective Action:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Additional Notes:
I was in an accident on October 7, 2022. There was almost $5,000 in damage. Repairs were made, but several repairs were left unattended and I am put at risk of safety. The Seat Tracking was out of alignment and could not be verified by mechanic, although it was verified by the body shop. The Forward Collison Warning light comes on intermittently, as do other gauge lights, after the accident.
Mfg Campaign: 11509085
Recall Date: Feb 25, 2023
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Corrective Action:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Additional Notes:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Mfg Campaign: 11481814
Recall Date: Aug 29, 2022
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Corrective Action:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Additional Notes:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Mfg Campaign: 11481814
Recall Date: Aug 29, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Corrective Action:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Additional Notes:
The front sensor light is showing it isn’t working and there is a regular reminder that the sensors don't work, but i just had it serviced and the dealership thought the update would correct it, but the alert came on again and the MyHyundai app shows everything is on order, so it doesn’t even connect theres a problem.
Mfg Campaign: 11481814
Recall Date: Aug 29, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on highway at 68 mph. Set cruise control and it raced speed up to 110 mph on its own. Cancelled cruise and tried to set at similar speed approximate 5 times with same result. Restarted car and gripe has not repeated in over 2,000 miles. Dangerous condition that should not be possible. Appears to be computer/software issue as no physical obstructions were present on cruise controls. I have a video of the incident, but cannot upload currently do to unsupported file type.
Corrective Action:
Driving on highway at 68 mph. Set cruise control and it raced speed up to 110 mph on its own. Cancelled cruise and tried to set at similar speed approximate 5 times with same result. Restarted car and gripe has not repeated in over 2,000 miles. Dangerous condition that should not be possible. Appears to be computer/software issue as no physical obstructions were present on cruise controls. I have a video of the incident, but cannot upload currently do to unsupported file type.
Additional Notes:
Driving on highway at 68 mph. Set cruise control and it raced speed up to 110 mph on its own. Cancelled cruise and tried to set at similar speed approximate 5 times with same result. Restarted car and gripe has not repeated in over 2,000 miles. Dangerous condition that should not be possible. Appears to be computer/software issue as no physical obstructions were present on cruise controls. I have a video of the incident, but cannot upload currently do to unsupported file type.
Mfg Campaign: 11466376
Recall Date: May 27, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The regenerative brakes had an error go off, which caused the brakes to stop working properly. This error went off twice, once in my driveway upon starting my car, then it reset itself. And again while driving, in which I nearly rear ended the car in front of me due to the brakes not working. Hyundai confirmed the error codes but could not reproduce. Hyundai eventually replaced components of the brakes, but I do not trust that it won't happen again. I wanted out of my lease but they refused and made me drive it again, even though I'm terrified of it happening again.
Corrective Action:
The regenerative brakes had an error go off, which caused the brakes to stop working properly. This error went off twice, once in my driveway upon starting my car, then it reset itself. And again while driving, in which I nearly rear ended the car in front of me due to the brakes not working. Hyundai confirmed the error codes but could not reproduce. Hyundai eventually replaced components of the brakes, but I do not trust that it won't happen again. I wanted out of my lease but they refused and made me drive it again, even though I'm terrified of it happening again.
Additional Notes:
The regenerative brakes had an error go off, which caused the brakes to stop working properly. This error went off twice, once in my driveway upon starting my car, then it reset itself. And again while driving, in which I nearly rear ended the car in front of me due to the brakes not working. Hyundai confirmed the error codes but could not reproduce. Hyundai eventually replaced components of the brakes, but I do not trust that it won't happen again. I wanted out of my lease but they refused and made me drive it again, even though I'm terrified of it happening again.
Mfg Campaign: 11463942
Recall Date: May 9, 2022
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