Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Ioniq HEV and Ionic PHV vehicles previously recalled under recall number 18V-704. The Power Relay Assembly (PRA) located underneath the rear seat may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 232
Recall Date: Jun 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Hyundai Ioniq Hybrid and 2018 Ioniq Plug-In Hybrid vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 178
Recall Date: Oct 5, 2018
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Hyundai Ioniq Hybrid vehicles. The Hydraulic Clutch Actuator (HCA) inner oil seal may leak, allowing oil to accumulate in the cap area, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 176
Recall Date: Apr 24, 2018
Consumer Complaints
57 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
FRONT AXLE HAD TO BE BROUGHT INTO SHOP 4X, MAKING NOISE, BEFORE 4TH VISIT AXLE CRACKED IN HALF DEALER REPLACED IF YOU CALL WILL NEED KOREAN INTERPRETER TELEPHONE PROVIDED IS ATTORNEY EILEEN SIMON SHE HAS INFORMATION
Corrective Action:
FRONT AXLE HAD TO BE BROUGHT INTO SHOP 4X, MAKING NOISE, BEFORE 4TH VISIT AXLE CRACKED IN HALF DEALER REPLACED IF YOU CALL WILL NEED KOREAN INTERPRETER TELEPHONE PROVIDED IS ATTORNEY EILEEN SIMON SHE HAS INFORMATION
Additional Notes:
FRONT AXLE HAD TO BE BROUGHT INTO SHOP 4X, MAKING NOISE, BEFORE 4TH VISIT AXLE CRACKED IN HALF DEALER REPLACED IF YOU CALL WILL NEED KOREAN INTERPRETER TELEPHONE PROVIDED IS ATTORNEY EILEEN SIMON SHE HAS INFORMATION
Mfg Campaign: 11154603
Recall Date: Nov 28, 2018
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DUE TO SEVERE FRONT WINDSHIELD GLARE, I AM UNABLE TO CLEARLY SEE APPROACHING TRAFFIC, VEHICLES PREPARING TO TURN LEFT/RIGHT AT INTERSECTIONS, AND PEDESTRIANS STANDING ON THE SIDE OF THE ROAD OR IN A CROSS WALK.ON NUMEROUS OCCASIONS, I HAVE HAD TO STOP THE CAR QUICKLY TO AVOID COLLISION WITH ONCOMING VEHICLES AND PEDESTRIANS.THIS HAZARD IS PRESENT UNDER BOTH SUNNY AND CLOUDY ENVIRONMENTAL CONDITIONS (PHOTOS ATTACHED).THE ONGOING OCCURRENCE OF EXTREME GLARE ON THE WINDSHIELD APPEARS TO EMANATE FROM THE LIGHT COLORED DASHBOARD AND PRESENTS A DANGEROUS SAFETY HAZARD WHILE THE CAR IS IN MOTION AS WELL AS WHEN STOPPED AT AN INTERSECTION. TO DATE, I HAVE REPORTED THIS ISSUE TO: 1) ON 10/13/17 AND 10/19/17 TO HYUNDAI DEALERSHIP: JEFF REEB, GENERAL MANAGER, FRED BEANS HYUNDAI-GENESIS, DOYLESTOWN, PA 18902, (215) 345-8200. I WAS INFORMED THAT THIS ISSUE WAS NOT COVERED BY WARRANTY SINCE IT WAS NOT A MANUFACTURING DEFECT AND I WOULD HAVE TO CORRECT THE PROBLEM AT MY OWN EXPENSE. 2) ON 10/30/17 TO HYUNDAI MOTOR AMERICA: OMAR, REGIONAL CONSUMER AFFAIRS, (714) 887-2537, HYUNDAI MOTOR AMERICA. I RECEIVED A WRITTEN DETERMINATION LETTER INDICATING THE HYUNDAI DENIED MY CLAIM #10724458. PER THAT DETERMINATION LETTER AND MY RIGHTS TO CONTEST THAT DETERMINATION, I PROVIDED THEM A DEALER INVOICE DOCUMENTING EXTREME GLARE, PHOTOS OF EXTREME GLARE, AS WELL AS THE ADDRESS OF ONE OF THE MANY WEBSITES/BLOGS REPORTING GLARE ON HYUNDAI VEHICLES. AGAIN, IN APRIL, 2018, I RECEIVED A VERBAL FINAL DETERMINATION THAT HYUNDAI WILL TAKE NO CORRECTIVE ACTION TO REMEDY THIS SAFETY HAZARD. I DO NOT FEEL SAFE OPERATING THIS VEHICLE. IT IS IMPERATIVE THAT HYUNDAI TAKE CORRECTIVE ACTIONS IMMEDIATELY FOR MY VEHICLE, AS WELL AS CORRECT THIS DESIGN FLAW BEFORE HUMAN INJURIES AND/OR FATALITIES OCCUR. I WOULD BE HAPPY TO PROVIDE MORE DETAIL, AS NEEDED. THANK YOU.
Corrective Action:
DUE TO SEVERE FRONT WINDSHIELD GLARE, I AM UNABLE TO CLEARLY SEE APPROACHING TRAFFIC, VEHICLES PREPARING TO TURN LEFT/RIGHT AT INTERSECTIONS, AND PEDESTRIANS STANDING ON THE SIDE OF THE ROAD OR IN A CROSS WALK.ON NUMEROUS OCCASIONS, I HAVE HAD TO STOP THE CAR QUICKLY TO AVOID COLLISION WITH ONCOMING VEHICLES AND PEDESTRIANS.THIS HAZARD IS PRESENT UNDER BOTH SUNNY AND CLOUDY ENVIRONMENTAL CONDITIONS (PHOTOS ATTACHED).THE ONGOING OCCURRENCE OF EXTREME GLARE ON THE WINDSHIELD APPEARS TO EMANATE FROM THE LIGHT COLORED DASHBOARD AND PRESENTS A DANGEROUS SAFETY HAZARD WHILE THE CAR IS IN MOTION AS WELL AS WHEN STOPPED AT AN INTERSECTION. TO DATE, I HAVE REPORTED THIS ISSUE TO: 1) ON 10/13/17 AND 10/19/17 TO HYUNDAI DEALERSHIP: JEFF REEB, GENERAL MANAGER, FRED BEANS HYUNDAI-GENESIS, DOYLESTOWN, PA 18902, (215) 345-8200. I WAS INFORMED THAT THIS ISSUE WAS NOT COVERED BY WARRANTY SINCE IT WAS NOT A MANUFACTURING DEFECT AND I WOULD HAVE TO CORRECT THE PROBLEM AT MY OWN EXPENSE. 2) ON 10/30/17 TO HYUNDAI MOTOR AMERICA: OMAR, REGIONAL CONSUMER AFFAIRS, (714) 887-2537, HYUNDAI MOTOR AMERICA. I RECEIVED A WRITTEN DETERMINATION LETTER INDICATING THE HYUNDAI DENIED MY CLAIM #10724458. PER THAT DETERMINATION LETTER AND MY RIGHTS TO CONTEST THAT DETERMINATION, I PROVIDED THEM A DEALER INVOICE DOCUMENTING EXTREME GLARE, PHOTOS OF EXTREME GLARE, AS WELL AS THE ADDRESS OF ONE OF THE MANY WEBSITES/BLOGS REPORTING GLARE ON HYUNDAI VEHICLES. AGAIN, IN APRIL, 2018, I RECEIVED A VERBAL FINAL DETERMINATION THAT HYUNDAI WILL TAKE NO CORRECTIVE ACTION TO REMEDY THIS SAFETY HAZARD. I DO NOT FEEL SAFE OPERATING THIS VEHICLE. IT IS IMPERATIVE THAT HYUNDAI TAKE CORRECTIVE ACTIONS IMMEDIATELY FOR MY VEHICLE, AS WELL AS CORRECT THIS DESIGN FLAW BEFORE HUMAN INJURIES AND/OR FATALITIES OCCUR. I WOULD BE HAPPY TO PROVIDE MORE DETAIL, AS NEEDED. THANK YOU.
Additional Notes:
DUE TO SEVERE FRONT WINDSHIELD GLARE, I AM UNABLE TO CLEARLY SEE APPROACHING TRAFFIC, VEHICLES PREPARING TO TURN LEFT/RIGHT AT INTERSECTIONS, AND PEDESTRIANS STANDING ON THE SIDE OF THE ROAD OR IN A CROSS WALK.ON NUMEROUS OCCASIONS, I HAVE HAD TO STOP THE CAR QUICKLY TO AVOID COLLISION WITH ONCOMING VEHICLES AND PEDESTRIANS.THIS HAZARD IS PRESENT UNDER BOTH SUNNY AND CLOUDY ENVIRONMENTAL CONDITIONS (PHOTOS ATTACHED).THE ONGOING OCCURRENCE OF EXTREME GLARE ON THE WINDSHIELD APPEARS TO EMANATE FROM THE LIGHT COLORED DASHBOARD AND PRESENTS A DANGEROUS SAFETY HAZARD WHILE THE CAR IS IN MOTION AS WELL AS WHEN STOPPED AT AN INTERSECTION. TO DATE, I HAVE REPORTED THIS ISSUE TO: 1) ON 10/13/17 AND 10/19/17 TO HYUNDAI DEALERSHIP: JEFF REEB, GENERAL MANAGER, FRED BEANS HYUNDAI-GENESIS, DOYLESTOWN, PA 18902, (215) 345-8200. I WAS INFORMED THAT THIS ISSUE WAS NOT COVERED BY WARRANTY SINCE IT WAS NOT A MANUFACTURING DEFECT AND I WOULD HAVE TO CORRECT THE PROBLEM AT MY OWN EXPENSE. 2) ON 10/30/17 TO HYUNDAI MOTOR AMERICA: OMAR, REGIONAL CONSUMER AFFAIRS, (714) 887-2537, HYUNDAI MOTOR AMERICA. I RECEIVED A WRITTEN DETERMINATION LETTER INDICATING THE HYUNDAI DENIED MY CLAIM #10724458. PER THAT DETERMINATION LETTER AND MY RIGHTS TO CONTEST THAT DETERMINATION, I PROVIDED THEM A DEALER INVOICE DOCUMENTING EXTREME GLARE, PHOTOS OF EXTREME GLARE, AS WELL AS THE ADDRESS OF ONE OF THE MANY WEBSITES/BLOGS REPORTING GLARE ON HYUNDAI VEHICLES. AGAIN, IN APRIL, 2018, I RECEIVED A VERBAL FINAL DETERMINATION THAT HYUNDAI WILL TAKE NO CORRECTIVE ACTION TO REMEDY THIS SAFETY HAZARD. I DO NOT FEEL SAFE OPERATING THIS VEHICLE. IT IS IMPERATIVE THAT HYUNDAI TAKE CORRECTIVE ACTIONS IMMEDIATELY FOR MY VEHICLE, AS WELL AS CORRECT THIS DESIGN FLAW BEFORE HUMAN INJURIES AND/OR FATALITIES OCCUR. I WOULD BE HAPPY TO PROVIDE MORE DETAIL, AS NEEDED. THANK YOU.
Mfg Campaign: 11100788
Recall Date: Jun 10, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I ACCIDENTALLY BACKED INTO A CONCRETE BARRIER PULLING OUT OF A PARKING SPOT. I PUT THE CAR IN DRIVE, INTENDED TO PULL BACK INTO MY SPOT, TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED SO QUICKLY THAT I CRASHED INTO A FORD TRUCK 2-3' IN FRONT OF ME. THE ACCELERATION WAS SO QUICK, AND THE IMPACT SO STRONG, I FELT LIKE I WAS IN A ROCKET SHIP AND MY LICENSE PLATE WAS IMPALED ON THE TRUCK. THIS WAS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE IN OCTOBER 2017. THE FIRST TIME, I WAS PARKING IN MY GARAGE. I WAS SLOWLY MOVING MY WAY IN WHEN THE CAR ACCELERATED. FORTUNATELY, I WAS ABLE TO STOP BEFORE HITTING THE INTERIOR BACK WALL. THE SECOND TIME, I WAS IN A PARKING LOT DROPPING MY NIECE OFF AT A SCHOOL FUNCTION. I PUT THE CAR IN PARK WHILE SHE JUMPED OUT, PLACED IT IN DRIVE TO PULL AWAY, AND IT ACCELERATED QUICKLY TOWARDS ANOTHER CAR. I APPLIED THE BRAKE AND THE CAR STOPPED BUT MADE LOUD SOUNDS LIKE I HAD SKIDDED TO A STOP. IT STARTLED AND CAUGHT THE ATTENTION OF TWO ADULTS IN THE PARKING LOT. MY PASSENGER WAS MY SISTER AND SHE ASKED, 'WHAT WAS THAT?'. ALL THREE INCIDENTS OCCURRED WHILE PARKING, PUTTING THE CAR INTO DRIVE, AND TAKING MY FOOT OFF OF THE BRAKE. AT NO TIME DID MY FOOT TOUCH THE ACCELERATOR. IRONICALLY, AFTER THE FIRST TWO INCIDENCES, I WAS GOING TO SEE IF THE VEHICLE DID IT ONE MORE TIME. IF IT DID, I WAS GOING TO CONTACT HYUNDAI RIGHT AWAY. UNFORTUNATELY, THE LAST TIME RESULTED IN TODAY'S CRASH AND CAUSED DAMAGE TO TWO VEHICLES. AFTER TODAY'S INCIDENT I RESEARCHED THE ISSUE AND FOUND THE PROBLEM IS NOT UNIQUE TO MY MODEL. IT SEEMS THAT MANY HYUNDAI MODELS HAVE EXPERIENCED UNINTENDED ACCELERATION. TO SAY I'M DISAPPOINTED, IS AN UNDERSTATEMENT. I LOVE MY IONIQ, AND THE GAS MILEAGE IT BRINGS. BUT I CAN NO LONGER TRUST IT WITH MY LIFE, THE LIFE OF FAMILY MEMBERS, OR OTHER MOTORISTS. I AM LOOKING FOR A RESOLUTION FROM HYUNDAI.
Corrective Action:
I ACCIDENTALLY BACKED INTO A CONCRETE BARRIER PULLING OUT OF A PARKING SPOT. I PUT THE CAR IN DRIVE, INTENDED TO PULL BACK INTO MY SPOT, TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED SO QUICKLY THAT I CRASHED INTO A FORD TRUCK 2-3' IN FRONT OF ME. THE ACCELERATION WAS SO QUICK, AND THE IMPACT SO STRONG, I FELT LIKE I WAS IN A ROCKET SHIP AND MY LICENSE PLATE WAS IMPALED ON THE TRUCK. THIS WAS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE IN OCTOBER 2017. THE FIRST TIME, I WAS PARKING IN MY GARAGE. I WAS SLOWLY MOVING MY WAY IN WHEN THE CAR ACCELERATED. FORTUNATELY, I WAS ABLE TO STOP BEFORE HITTING THE INTERIOR BACK WALL. THE SECOND TIME, I WAS IN A PARKING LOT DROPPING MY NIECE OFF AT A SCHOOL FUNCTION. I PUT THE CAR IN PARK WHILE SHE JUMPED OUT, PLACED IT IN DRIVE TO PULL AWAY, AND IT ACCELERATED QUICKLY TOWARDS ANOTHER CAR. I APPLIED THE BRAKE AND THE CAR STOPPED BUT MADE LOUD SOUNDS LIKE I HAD SKIDDED TO A STOP. IT STARTLED AND CAUGHT THE ATTENTION OF TWO ADULTS IN THE PARKING LOT. MY PASSENGER WAS MY SISTER AND SHE ASKED, 'WHAT WAS THAT?'. ALL THREE INCIDENTS OCCURRED WHILE PARKING, PUTTING THE CAR INTO DRIVE, AND TAKING MY FOOT OFF OF THE BRAKE. AT NO TIME DID MY FOOT TOUCH THE ACCELERATOR. IRONICALLY, AFTER THE FIRST TWO INCIDENCES, I WAS GOING TO SEE IF THE VEHICLE DID IT ONE MORE TIME. IF IT DID, I WAS GOING TO CONTACT HYUNDAI RIGHT AWAY. UNFORTUNATELY, THE LAST TIME RESULTED IN TODAY'S CRASH AND CAUSED DAMAGE TO TWO VEHICLES. AFTER TODAY'S INCIDENT I RESEARCHED THE ISSUE AND FOUND THE PROBLEM IS NOT UNIQUE TO MY MODEL. IT SEEMS THAT MANY HYUNDAI MODELS HAVE EXPERIENCED UNINTENDED ACCELERATION. TO SAY I'M DISAPPOINTED, IS AN UNDERSTATEMENT. I LOVE MY IONIQ, AND THE GAS MILEAGE IT BRINGS. BUT I CAN NO LONGER TRUST IT WITH MY LIFE, THE LIFE OF FAMILY MEMBERS, OR OTHER MOTORISTS. I AM LOOKING FOR A RESOLUTION FROM HYUNDAI.
Additional Notes:
I ACCIDENTALLY BACKED INTO A CONCRETE BARRIER PULLING OUT OF A PARKING SPOT. I PUT THE CAR IN DRIVE, INTENDED TO PULL BACK INTO MY SPOT, TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED SO QUICKLY THAT I CRASHED INTO A FORD TRUCK 2-3' IN FRONT OF ME. THE ACCELERATION WAS SO QUICK, AND THE IMPACT SO STRONG, I FELT LIKE I WAS IN A ROCKET SHIP AND MY LICENSE PLATE WAS IMPALED ON THE TRUCK. THIS WAS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE IN OCTOBER 2017. THE FIRST TIME, I WAS PARKING IN MY GARAGE. I WAS SLOWLY MOVING MY WAY IN WHEN THE CAR ACCELERATED. FORTUNATELY, I WAS ABLE TO STOP BEFORE HITTING THE INTERIOR BACK WALL. THE SECOND TIME, I WAS IN A PARKING LOT DROPPING MY NIECE OFF AT A SCHOOL FUNCTION. I PUT THE CAR IN PARK WHILE SHE JUMPED OUT, PLACED IT IN DRIVE TO PULL AWAY, AND IT ACCELERATED QUICKLY TOWARDS ANOTHER CAR. I APPLIED THE BRAKE AND THE CAR STOPPED BUT MADE LOUD SOUNDS LIKE I HAD SKIDDED TO A STOP. IT STARTLED AND CAUGHT THE ATTENTION OF TWO ADULTS IN THE PARKING LOT. MY PASSENGER WAS MY SISTER AND SHE ASKED, 'WHAT WAS THAT?'. ALL THREE INCIDENTS OCCURRED WHILE PARKING, PUTTING THE CAR INTO DRIVE, AND TAKING MY FOOT OFF OF THE BRAKE. AT NO TIME DID MY FOOT TOUCH THE ACCELERATOR. IRONICALLY, AFTER THE FIRST TWO INCIDENCES, I WAS GOING TO SEE IF THE VEHICLE DID IT ONE MORE TIME. IF IT DID, I WAS GOING TO CONTACT HYUNDAI RIGHT AWAY. UNFORTUNATELY, THE LAST TIME RESULTED IN TODAY'S CRASH AND CAUSED DAMAGE TO TWO VEHICLES. AFTER TODAY'S INCIDENT I RESEARCHED THE ISSUE AND FOUND THE PROBLEM IS NOT UNIQUE TO MY MODEL. IT SEEMS THAT MANY HYUNDAI MODELS HAVE EXPERIENCED UNINTENDED ACCELERATION. TO SAY I'M DISAPPOINTED, IS AN UNDERSTATEMENT. I LOVE MY IONIQ, AND THE GAS MILEAGE IT BRINGS. BUT I CAN NO LONGER TRUST IT WITH MY LIFE, THE LIFE OF FAMILY MEMBERS, OR OTHER MOTORISTS. I AM LOOKING FOR A RESOLUTION FROM HYUNDAI.
Mfg Campaign: 11100410
Recall Date: Jun 7, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
AS I WAS DRIVING HOME FROM WORK, MY VEHICLE JERKED A COUPLE OF TIMES AND WAS SPEEDING UP AND SLOWING DOWN BY ITSELF. AS I WAS DRIVING THE CHECK ENGINE LIGHT APPEARED AND DID NOT GO AWAY AT ALL. ALTHOUGH, MY CAR WAS ACCELERATING AND SLOWING DOWN BY ITSELF, IT WAS STRUGGLING TO GO PAST 20MPH. WHEN I GOT HOME AND PARKED MY CAR, I WAS UNABLE TO REVERSE MY CAR, EVEN THOUGH IT WAS IN REVERSE. LUCKILY, THERE WAS NO ONE BEHIND ME OR IN FRONT OF ME OR ELSE I'M SURE THERE WOULD'VE BEEN A CRASH. ON TOP OF THIS, THE CAR HAS ONLY 1700MILES ON IT AND WAS BARELY 3MONTHS OLD AND THIS PROBLEM APPEARED, I'M SUPER DISAPPOINTED AND THE COMPANY HASN'T EVEN TOLD ME WHAT WAS WRONG WITH THE CAR YET.
Corrective Action:
AS I WAS DRIVING HOME FROM WORK, MY VEHICLE JERKED A COUPLE OF TIMES AND WAS SPEEDING UP AND SLOWING DOWN BY ITSELF. AS I WAS DRIVING THE CHECK ENGINE LIGHT APPEARED AND DID NOT GO AWAY AT ALL. ALTHOUGH, MY CAR WAS ACCELERATING AND SLOWING DOWN BY ITSELF, IT WAS STRUGGLING TO GO PAST 20MPH. WHEN I GOT HOME AND PARKED MY CAR, I WAS UNABLE TO REVERSE MY CAR, EVEN THOUGH IT WAS IN REVERSE. LUCKILY, THERE WAS NO ONE BEHIND ME OR IN FRONT OF ME OR ELSE I'M SURE THERE WOULD'VE BEEN A CRASH. ON TOP OF THIS, THE CAR HAS ONLY 1700MILES ON IT AND WAS BARELY 3MONTHS OLD AND THIS PROBLEM APPEARED, I'M SUPER DISAPPOINTED AND THE COMPANY HASN'T EVEN TOLD ME WHAT WAS WRONG WITH THE CAR YET.
Additional Notes:
AS I WAS DRIVING HOME FROM WORK, MY VEHICLE JERKED A COUPLE OF TIMES AND WAS SPEEDING UP AND SLOWING DOWN BY ITSELF. AS I WAS DRIVING THE CHECK ENGINE LIGHT APPEARED AND DID NOT GO AWAY AT ALL. ALTHOUGH, MY CAR WAS ACCELERATING AND SLOWING DOWN BY ITSELF, IT WAS STRUGGLING TO GO PAST 20MPH. WHEN I GOT HOME AND PARKED MY CAR, I WAS UNABLE TO REVERSE MY CAR, EVEN THOUGH IT WAS IN REVERSE. LUCKILY, THERE WAS NO ONE BEHIND ME OR IN FRONT OF ME OR ELSE I'M SURE THERE WOULD'VE BEEN A CRASH. ON TOP OF THIS, THE CAR HAS ONLY 1700MILES ON IT AND WAS BARELY 3MONTHS OLD AND THIS PROBLEM APPEARED, I'M SUPER DISAPPOINTED AND THE COMPANY HASN'T EVEN TOLD ME WHAT WAS WRONG WITH THE CAR YET.
Mfg Campaign: 11075286
Recall Date: Feb 27, 2018
Hyundai Motor America
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES
Potential Consequences:
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Corrective Action:
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Additional Notes:
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Mfg Campaign: 11065192
Recall Date: Feb 1, 2018
Hyundai Motor America
Defect Description:
STRUCTURE
Potential Consequences:
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Corrective Action:
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Additional Notes:
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Mfg Campaign: 11065192
Recall Date: Feb 1, 2018
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11056803
Recall Date: Dec 27, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11056803
Recall Date: Dec 27, 2017
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11056803
Recall Date: Dec 27, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Corrective Action:
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Additional Notes:
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Mfg Campaign: 11052140
Recall Date: Dec 4, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Corrective Action:
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Additional Notes:
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Mfg Campaign: 11052140
Recall Date: Dec 4, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOT A COMPLAINT, A CONCERN OVER THE FACT THAT MY DEALERSHIP HAS HAD MY CAR 2 DAYS FOR A SAFETY RECALL (T2J 2017 IONIQ TRACTION MOTOR INSPECTION AND OR REPLACEMENT), AND I CANNOT FIND ANY THING ON NHTSA OR HYUNDAIUSA (OR OTHER INTERNET RESOURCES) REGARDING THIS RECALL? I FOUND A COMPLAINT THAT SOUNDS SIMILAR, NHTSA ID NUMBER: 11006515, BUT NO INDICATION OF RECALL. *TR
Corrective Action:
NOT A COMPLAINT, A CONCERN OVER THE FACT THAT MY DEALERSHIP HAS HAD MY CAR 2 DAYS FOR A SAFETY RECALL (T2J 2017 IONIQ TRACTION MOTOR INSPECTION AND OR REPLACEMENT), AND I CANNOT FIND ANY THING ON NHTSA OR HYUNDAIUSA (OR OTHER INTERNET RESOURCES) REGARDING THIS RECALL? I FOUND A COMPLAINT THAT SOUNDS SIMILAR, NHTSA ID NUMBER: 11006515, BUT NO INDICATION OF RECALL. *TR
Additional Notes:
NOT A COMPLAINT, A CONCERN OVER THE FACT THAT MY DEALERSHIP HAS HAD MY CAR 2 DAYS FOR A SAFETY RECALL (T2J 2017 IONIQ TRACTION MOTOR INSPECTION AND OR REPLACEMENT), AND I CANNOT FIND ANY THING ON NHTSA OR HYUNDAIUSA (OR OTHER INTERNET RESOURCES) REGARDING THIS RECALL? I FOUND A COMPLAINT THAT SOUNDS SIMILAR, NHTSA ID NUMBER: 11006515, BUT NO INDICATION OF RECALL. *TR
Mfg Campaign: 11046190
Recall Date: Nov 15, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
IN A PARKING LOT. WAS SHIFTING FROM REVERSE TO DRIVE AT A FULL STOP WITH FOOT ON THE BRAKE. WHEN I SHIFTED VEHICLE INTO DRIVE, WITH FOOT ON BRAKE, ENGINE SUDDENLY REVVED AND CAR ACCELERATED, MOVING FORWARD AT HIGH SPEED, UNABLE TO BE CONTROLLED OR STOPPED. COLLISION INTO BRICK BUILDING OCCURRED.
Corrective Action:
IN A PARKING LOT. WAS SHIFTING FROM REVERSE TO DRIVE AT A FULL STOP WITH FOOT ON THE BRAKE. WHEN I SHIFTED VEHICLE INTO DRIVE, WITH FOOT ON BRAKE, ENGINE SUDDENLY REVVED AND CAR ACCELERATED, MOVING FORWARD AT HIGH SPEED, UNABLE TO BE CONTROLLED OR STOPPED. COLLISION INTO BRICK BUILDING OCCURRED.
Additional Notes:
IN A PARKING LOT. WAS SHIFTING FROM REVERSE TO DRIVE AT A FULL STOP WITH FOOT ON THE BRAKE. WHEN I SHIFTED VEHICLE INTO DRIVE, WITH FOOT ON BRAKE, ENGINE SUDDENLY REVVED AND CAR ACCELERATED, MOVING FORWARD AT HIGH SPEED, UNABLE TO BE CONTROLLED OR STOPPED. COLLISION INTO BRICK BUILDING OCCURRED.
Mfg Campaign: 11044829
Recall Date: Nov 9, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WOULDN'T STOP ON INCLINES WHEN RADAR SET AND OPERATIONAL. DEALER COULD NOT CORRECT ISSUE. THIS HAS OCCURRED NUMEROUS TIMES NOW AND I AM ATTACHING TWO PHOTOS OF INTERSECTION OF INDIA HOOK RD AND CELANESE RD IN ROCK HILL ,SC WHERE UNIT DIDN'T FUNCTION. UNIT ALSO HAS NOT WORKED AT TWIN LAKES AND CELANESE RD NUMEROUS TIMES IN SAME TOWN.
Corrective Action:
CAR WOULDN'T STOP ON INCLINES WHEN RADAR SET AND OPERATIONAL. DEALER COULD NOT CORRECT ISSUE. THIS HAS OCCURRED NUMEROUS TIMES NOW AND I AM ATTACHING TWO PHOTOS OF INTERSECTION OF INDIA HOOK RD AND CELANESE RD IN ROCK HILL ,SC WHERE UNIT DIDN'T FUNCTION. UNIT ALSO HAS NOT WORKED AT TWIN LAKES AND CELANESE RD NUMEROUS TIMES IN SAME TOWN.
Additional Notes:
CAR WOULDN'T STOP ON INCLINES WHEN RADAR SET AND OPERATIONAL. DEALER COULD NOT CORRECT ISSUE. THIS HAS OCCURRED NUMEROUS TIMES NOW AND I AM ATTACHING TWO PHOTOS OF INTERSECTION OF INDIA HOOK RD AND CELANESE RD IN ROCK HILL ,SC WHERE UNIT DIDN'T FUNCTION. UNIT ALSO HAS NOT WORKED AT TWIN LAKES AND CELANESE RD NUMEROUS TIMES IN SAME TOWN.
Mfg Campaign: 11013929
Recall Date: Aug 9, 2017
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Mfg Campaign: 11006515
Recall Date: Jul 20, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Mfg Campaign: 11006515
Recall Date: Jul 20, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Mfg Campaign: 11006515
Recall Date: Jul 20, 2017
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