Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that the AutoStart function failed to engage temporarily when attempting to drive from a complete stop. However, the AutoStart feature was designed to engage automatically while depressing the accelerator pedal. There were several unknown warning lights illuminated. The vehicle was taken to the dealer several times, where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that the AutoStart function failed to engage temporarily when attempting to drive from a complete stop. However, the AutoStart feature was designed to engage automatically while depressing the accelerator pedal. There were several unknown warning lights illuminated. The vehicle was taken to the dealer several times, where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that the AutoStart function failed to engage temporarily when attempting to drive from a complete stop. However, the AutoStart feature was designed to engage automatically while depressing the accelerator pedal. There were several unknown warning lights illuminated. The vehicle was taken to the dealer several times, where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11468141
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that the AutoStart function failed to engage temporarily when attempting to drive from a complete stop. However, the AutoStart feature was designed to engage automatically while depressing the accelerator pedal. There were several unknown warning lights illuminated. The vehicle was taken to the dealer several times, where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that the AutoStart function failed to engage temporarily when attempting to drive from a complete stop. However, the AutoStart feature was designed to engage automatically while depressing the accelerator pedal. There were several unknown warning lights illuminated. The vehicle was taken to the dealer several times, where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that the AutoStart function failed to engage temporarily when attempting to drive from a complete stop. However, the AutoStart feature was designed to engage automatically while depressing the accelerator pedal. There were several unknown warning lights illuminated. The vehicle was taken to the dealer several times, where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11468141
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that the Auto START/STOP function had failed. The vehicle would suddenly stall and shut off. The contact stated that the failure recurred at various speeds and also while the vehicle was idling. The vehicle would also shake and jerk. The contact would restart the vehicle and turn off the Auto START/STOP function. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that the Auto START/STOP function had failed. The vehicle would suddenly stall and shut off. The contact stated that the failure recurred at various speeds and also while the vehicle was idling. The vehicle would also shake and jerk. The contact would restart the vehicle and turn off the Auto START/STOP function. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that the Auto START/STOP function had failed. The vehicle would suddenly stall and shut off. The contact stated that the failure recurred at various speeds and also while the vehicle was idling. The vehicle would also shake and jerk. The contact would restart the vehicle and turn off the Auto START/STOP function. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.
Mfg Campaign: 11468157
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This car has feature to turn off engine while stopped at stoplight to conserve fuel when brake pedal is engaged. On multiple occasions when the brake pedal is released the car fails to restart engine and the engine and car “turns off” entirely. Sometimes I can restart car by pressing ignition button but other times it take up to several minutes for the car to restart. Very dangerous while in traffics.
Corrective Action:
This car has feature to turn off engine while stopped at stoplight to conserve fuel when brake pedal is engaged. On multiple occasions when the brake pedal is released the car fails to restart engine and the engine and car “turns off” entirely. Sometimes I can restart car by pressing ignition button but other times it take up to several minutes for the car to restart. Very dangerous while in traffics.
Additional Notes:
This car has feature to turn off engine while stopped at stoplight to conserve fuel when brake pedal is engaged. On multiple occasions when the brake pedal is released the car fails to restart engine and the engine and car “turns off” entirely. Sometimes I can restart car by pressing ignition button but other times it take up to several minutes for the car to restart. Very dangerous while in traffics.
Mfg Campaign: 11468161
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.
Mfg Campaign: 11468163
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.
Mfg Campaign: 11468163
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, the Auto START/STOP fuel-saving feature malfunctioned and the vehicle would not immediately restart after lifting off the brake pedal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and no service was performed. The manufacturer was not yet contacted. The failure mileage was 22,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, the Auto START/STOP fuel-saving feature malfunctioned and the vehicle would not immediately restart after lifting off the brake pedal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and no service was performed. The manufacturer was not yet contacted. The failure mileage was 22,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, the Auto START/STOP fuel-saving feature malfunctioned and the vehicle would not immediately restart after lifting off the brake pedal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and no service was performed. The manufacturer was not yet contacted. The failure mileage was 22,000.
Mfg Campaign: 11468171
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, the Auto START/STOP fuel-saving feature malfunctioned and the vehicle would not immediately restart after lifting off the brake pedal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and no service was performed. The manufacturer was not yet contacted. The failure mileage was 22,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, the Auto START/STOP fuel-saving feature malfunctioned and the vehicle would not immediately restart after lifting off the brake pedal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and no service was performed. The manufacturer was not yet contacted. The failure mileage was 22,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, the Auto START/STOP fuel-saving feature malfunctioned and the vehicle would not immediately restart after lifting off the brake pedal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and no service was performed. The manufacturer was not yet contacted. The failure mileage was 22,000.
Mfg Campaign: 11468171
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.
Corrective Action:
I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.
Additional Notes:
I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.
Mfg Campaign: 11468281
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.
Corrective Action:
I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.
Additional Notes:
I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.
Mfg Campaign: 11468281
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, It have happened many times. I have taken the vehicle to the dealer for assessment and they keep telling me that it is due to all the electronics going on at the same time
Corrective Action:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, It have happened many times. I have taken the vehicle to the dealer for assessment and they keep telling me that it is due to all the electronics going on at the same time
Additional Notes:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, It have happened many times. I have taken the vehicle to the dealer for assessment and they keep telling me that it is due to all the electronics going on at the same time
Mfg Campaign: 11468284
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When engine turns off it won't turn back on
Corrective Action:
When engine turns off it won't turn back on
Additional Notes:
When engine turns off it won't turn back on
Mfg Campaign: 11468320
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Almost every time I forget to disable the auto stop function on my pilot and I come to a stop it will more likely kill the engine. Not all the time, but more times than not. It’s annoying because it literally takes me a good 10-20 seconds to start it back up and get moving with cars behind me honking their horns . Issues with this started about a year in to owning this vehicle and have progressively gotten worse. Have taken my 2016 Honda Pilot into Honda multiple times with no help. They always say they could replicate the issue which is complete bull. This needs to be fixed
Corrective Action:
Almost every time I forget to disable the auto stop function on my pilot and I come to a stop it will more likely kill the engine. Not all the time, but more times than not. It’s annoying because it literally takes me a good 10-20 seconds to start it back up and get moving with cars behind me honking their horns . Issues with this started about a year in to owning this vehicle and have progressively gotten worse. Have taken my 2016 Honda Pilot into Honda multiple times with no help. They always say they could replicate the issue which is complete bull. This needs to be fixed
Additional Notes:
Almost every time I forget to disable the auto stop function on my pilot and I come to a stop it will more likely kill the engine. Not all the time, but more times than not. It’s annoying because it literally takes me a good 10-20 seconds to start it back up and get moving with cars behind me honking their horns . Issues with this started about a year in to owning this vehicle and have progressively gotten worse. Have taken my 2016 Honda Pilot into Honda multiple times with no help. They always say they could replicate the issue which is complete bull. This needs to be fixed
Mfg Campaign: 11468323
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Honda Pilot 2016 auto idle feature stalls engine completely when recovering from idle to Run (e.g. complete stop at a signal or busy traffic, engine goes to auto idle and upon releasing the brake the engine stalls). Issue started during warranty period and multiple repair attempts were made by Honda dealership, replaced battery and starter motor (50% paid out of pocket though the car was in warranty, 50% was courtesy credit from Honda). Even after multiple attempts the issue remains unresolved. Honda/Dealership recommended to turn off the feature and use the car. This is a safety issue as engine keeps stalling and only starts after full power cycle (about 1-2 mins).
Corrective Action:
Honda Pilot 2016 auto idle feature stalls engine completely when recovering from idle to Run (e.g. complete stop at a signal or busy traffic, engine goes to auto idle and upon releasing the brake the engine stalls). Issue started during warranty period and multiple repair attempts were made by Honda dealership, replaced battery and starter motor (50% paid out of pocket though the car was in warranty, 50% was courtesy credit from Honda). Even after multiple attempts the issue remains unresolved. Honda/Dealership recommended to turn off the feature and use the car. This is a safety issue as engine keeps stalling and only starts after full power cycle (about 1-2 mins).
Additional Notes:
Honda Pilot 2016 auto idle feature stalls engine completely when recovering from idle to Run (e.g. complete stop at a signal or busy traffic, engine goes to auto idle and upon releasing the brake the engine stalls). Issue started during warranty period and multiple repair attempts were made by Honda dealership, replaced battery and starter motor (50% paid out of pocket though the car was in warranty, 50% was courtesy credit from Honda). Even after multiple attempts the issue remains unresolved. Honda/Dealership recommended to turn off the feature and use the car. This is a safety issue as engine keeps stalling and only starts after full power cycle (about 1-2 mins).
Mfg Campaign: 11468328
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
In 3 occasions my Pilot was stopped waiting for the light to change and all of the sudden the engine died and refuse to turn itself ON as usual. The first time it happens in Miami, Fl. The second time in our hometown of Teaneck, NJ and the third time it happens in New York City (Manhattan) The first time the car re-started after 5 minutes trying (more than 5 times). The second time the car died and 5 took about 5 times to restart again. The third time, we had to use our battery jump starter because the battery died. After the car turned on, all the systems were fine, including the battery.
Corrective Action:
In 3 occasions my Pilot was stopped waiting for the light to change and all of the sudden the engine died and refuse to turn itself ON as usual. The first time it happens in Miami, Fl. The second time in our hometown of Teaneck, NJ and the third time it happens in New York City (Manhattan) The first time the car re-started after 5 minutes trying (more than 5 times). The second time the car died and 5 took about 5 times to restart again. The third time, we had to use our battery jump starter because the battery died. After the car turned on, all the systems were fine, including the battery.
Additional Notes:
In 3 occasions my Pilot was stopped waiting for the light to change and all of the sudden the engine died and refuse to turn itself ON as usual. The first time it happens in Miami, Fl. The second time in our hometown of Teaneck, NJ and the third time it happens in New York City (Manhattan) The first time the car re-started after 5 minutes trying (more than 5 times). The second time the car died and 5 took about 5 times to restart again. The third time, we had to use our battery jump starter because the battery died. After the car turned on, all the systems were fine, including the battery.
Mfg Campaign: 11468351
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My vehicle came equipped with a feature that shuts the car off at stops/stoplights. It is supposed to restart immediately once the gas pedal is pushed. My vehicle, however, doesn't always start right away and often dies altogether. To restart, I have to put the car in park and restart and even this sometimes doesn't work. This has happened at several red lights and I have almost been rear ended by cars who have to swerve around me while I'm trying to get the vehicle started. I have taken it to Honda and their answer is to always push the button to override this feature, but if I forget to push the button, I'm in danger. This feature is suppose to save fuel but it's a complete hazard and needs to be remedied.
Corrective Action:
My vehicle came equipped with a feature that shuts the car off at stops/stoplights. It is supposed to restart immediately once the gas pedal is pushed. My vehicle, however, doesn't always start right away and often dies altogether. To restart, I have to put the car in park and restart and even this sometimes doesn't work. This has happened at several red lights and I have almost been rear ended by cars who have to swerve around me while I'm trying to get the vehicle started. I have taken it to Honda and their answer is to always push the button to override this feature, but if I forget to push the button, I'm in danger. This feature is suppose to save fuel but it's a complete hazard and needs to be remedied.
Additional Notes:
My vehicle came equipped with a feature that shuts the car off at stops/stoplights. It is supposed to restart immediately once the gas pedal is pushed. My vehicle, however, doesn't always start right away and often dies altogether. To restart, I have to put the car in park and restart and even this sometimes doesn't work. This has happened at several red lights and I have almost been rear ended by cars who have to swerve around me while I'm trying to get the vehicle started. I have taken it to Honda and their answer is to always push the button to override this feature, but if I forget to push the button, I'm in danger. This feature is suppose to save fuel but it's a complete hazard and needs to be remedied.
Mfg Campaign: 11467970
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Corrective Action:
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Additional Notes:
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Mfg Campaign: 11467994
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Corrective Action:
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Additional Notes:
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Mfg Campaign: 11467994
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On multiple occasions the car will stale and not restart when the auto engine off engages. It is left me stranding in the middle of traffic several times. The vehicle has been taken to Honda for service on many occasions and told there is nothing wrong.
Corrective Action:
On multiple occasions the car will stale and not restart when the auto engine off engages. It is left me stranding in the middle of traffic several times. The vehicle has been taken to Honda for service on many occasions and told there is nothing wrong.
Additional Notes:
On multiple occasions the car will stale and not restart when the auto engine off engages. It is left me stranding in the middle of traffic several times. The vehicle has been taken to Honda for service on many occasions and told there is nothing wrong.
Mfg Campaign: 11467998
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto Start/Stop function fails constantly. When coming to a stop light, the engine will stop as designed, but will not then re-start when pressing on the accelerator. Sometimes after this happens, it will take 30 seconds or more for the engine to actually start back up. At busy intersections, this creates a dangerous backup with a lane being blocked by a stall which is created by this issue. Took vehicle to repair shop and they replaced battery, but a new battery was installed less than 7 months ago from same dealership.
Corrective Action:
Auto Start/Stop function fails constantly. When coming to a stop light, the engine will stop as designed, but will not then re-start when pressing on the accelerator. Sometimes after this happens, it will take 30 seconds or more for the engine to actually start back up. At busy intersections, this creates a dangerous backup with a lane being blocked by a stall which is created by this issue. Took vehicle to repair shop and they replaced battery, but a new battery was installed less than 7 months ago from same dealership.
Additional Notes:
Auto Start/Stop function fails constantly. When coming to a stop light, the engine will stop as designed, but will not then re-start when pressing on the accelerator. Sometimes after this happens, it will take 30 seconds or more for the engine to actually start back up. At busy intersections, this creates a dangerous backup with a lane being blocked by a stall which is created by this issue. Took vehicle to repair shop and they replaced battery, but a new battery was installed less than 7 months ago from same dealership.
Mfg Campaign: 11468000
Recall Date: Jun 7, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury