Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Corrective Action:
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Additional Notes:
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Mfg Campaign: 11482844
Recall Date: Sep 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Corrective Action:
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Additional Notes:
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Mfg Campaign: 11482844
Recall Date: Sep 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Corrective Action:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Additional Notes:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Mfg Campaign: 11482720
Recall Date: Sep 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Corrective Action:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Additional Notes:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Mfg Campaign: 11482720
Recall Date: Sep 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Corrective Action:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Additional Notes:
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Mfg Campaign: 11482720
Recall Date: Sep 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle stalls at stop signs, traffic lights and in stopped traffic. Sometimes takes multiple trys to restart the vehicle. Been happening regularly for several years. Have had multiple repairs done with no affect.
Corrective Action:
The vehicle stalls at stop signs, traffic lights and in stopped traffic. Sometimes takes multiple trys to restart the vehicle. Been happening regularly for several years. Have had multiple repairs done with no affect.
Additional Notes:
The vehicle stalls at stop signs, traffic lights and in stopped traffic. Sometimes takes multiple trys to restart the vehicle. Been happening regularly for several years. Have had multiple repairs done with no affect.
Mfg Campaign: 11482396
Recall Date: Sep 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Corrective Action:
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Additional Notes:
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Mfg Campaign: 11481703
Recall Date: Aug 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Corrective Action:
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Additional Notes:
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Mfg Campaign: 11481703
Recall Date: Aug 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Touring Honda Pilot has an issue with the idle stop/start feature. I exited the highway and the vehicle shit down as I was decelerating. All of the dash lights flashed and the car would not accelerate. The flashing warning toggled bw engine idle problem and transmission. I was unable to shift gears even into neutral. After shutting the car off, It acted normally for a few weeks. Now, the car is doing it again and I had to have it towed to the dealership bc the lights continued flashing and the I couldn’t shift gears. Dealer says it’s an electronic control issue and costs $900 to repair.
Corrective Action:
My 2016 Touring Honda Pilot has an issue with the idle stop/start feature. I exited the highway and the vehicle shit down as I was decelerating. All of the dash lights flashed and the car would not accelerate. The flashing warning toggled bw engine idle problem and transmission. I was unable to shift gears even into neutral. After shutting the car off, It acted normally for a few weeks. Now, the car is doing it again and I had to have it towed to the dealership bc the lights continued flashing and the I couldn’t shift gears. Dealer says it’s an electronic control issue and costs $900 to repair.
Additional Notes:
My 2016 Touring Honda Pilot has an issue with the idle stop/start feature. I exited the highway and the vehicle shit down as I was decelerating. All of the dash lights flashed and the car would not accelerate. The flashing warning toggled bw engine idle problem and transmission. I was unable to shift gears even into neutral. After shutting the car off, It acted normally for a few weeks. Now, the car is doing it again and I had to have it towed to the dealership bc the lights continued flashing and the I couldn’t shift gears. Dealer says it’s an electronic control issue and costs $900 to repair.
Mfg Campaign: 11481791
Recall Date: Aug 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When you start the car it is always in economy mode so that the engine can shut off when you are stopped. I like to turn this feature off manually as a few times if I don’t the car has stalled and also goes into neutral. Happened while I was on California highway 80 in stop and go traffic which was pretty scary as I was in the center lane. This was about two months ago. It happens about 10% of the time when I am in this mode if not completely stalling it splutters and feels like it won’t start or delays to restart. Happened yesterday at a light. Became a safety issue as cars tried to go around me by getting into the next lane which was flowing freely. Basically if I don’t turn the function off when I first start the car it is not safe. The dealer took a look about a year ago and found nothing and said they had not heard of the issue. I pointed out I had read about the issue in Honda forums they could find them easily it however they had no interest, maybe because they focus on known issues? Love the car apart from this issue.
Corrective Action:
When you start the car it is always in economy mode so that the engine can shut off when you are stopped. I like to turn this feature off manually as a few times if I don’t the car has stalled and also goes into neutral. Happened while I was on California highway 80 in stop and go traffic which was pretty scary as I was in the center lane. This was about two months ago. It happens about 10% of the time when I am in this mode if not completely stalling it splutters and feels like it won’t start or delays to restart. Happened yesterday at a light. Became a safety issue as cars tried to go around me by getting into the next lane which was flowing freely. Basically if I don’t turn the function off when I first start the car it is not safe. The dealer took a look about a year ago and found nothing and said they had not heard of the issue. I pointed out I had read about the issue in Honda forums they could find them easily it however they had no interest, maybe because they focus on known issues? Love the car apart from this issue.
Additional Notes:
When you start the car it is always in economy mode so that the engine can shut off when you are stopped. I like to turn this feature off manually as a few times if I don’t the car has stalled and also goes into neutral. Happened while I was on California highway 80 in stop and go traffic which was pretty scary as I was in the center lane. This was about two months ago. It happens about 10% of the time when I am in this mode if not completely stalling it splutters and feels like it won’t start or delays to restart. Happened yesterday at a light. Became a safety issue as cars tried to go around me by getting into the next lane which was flowing freely. Basically if I don’t turn the function off when I first start the car it is not safe. The dealer took a look about a year ago and found nothing and said they had not heard of the issue. I pointed out I had read about the issue in Honda forums they could find them easily it however they had no interest, maybe because they focus on known issues? Love the car apart from this issue.
Mfg Campaign: 11481652
Recall Date: Aug 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a 2016 Honda Pilot, color, Pearl White. The paint started to peel appointmently one month ago. The area is on the roof in front of sunroof behind the front windshield. There is a recall on the same color, make, year and model. Peeling in the same area. I was told by Honda of America that it was only for Honda that were painted at a certain factory that are covered by the recall. I did have the vehicle inspected by Honda and a body shop that they sent me too. Total estimate is around $1200. They both confirmed that it's the same area as the recall. I do have the email with pictures that they took to send to Honda. Honda is only willing to cover 25% and told me to put a complaint into your department. PER Honda they said if there is enough complaints. There would be a recall for the other vin numbers to cover the paint job. We find there response unacceptable based on pass practice and previous recalls.
Corrective Action:
I have a 2016 Honda Pilot, color, Pearl White. The paint started to peel appointmently one month ago. The area is on the roof in front of sunroof behind the front windshield. There is a recall on the same color, make, year and model. Peeling in the same area. I was told by Honda of America that it was only for Honda that were painted at a certain factory that are covered by the recall. I did have the vehicle inspected by Honda and a body shop that they sent me too. Total estimate is around $1200. They both confirmed that it's the same area as the recall. I do have the email with pictures that they took to send to Honda. Honda is only willing to cover 25% and told me to put a complaint into your department. PER Honda they said if there is enough complaints. There would be a recall for the other vin numbers to cover the paint job. We find there response unacceptable based on pass practice and previous recalls.
Additional Notes:
I have a 2016 Honda Pilot, color, Pearl White. The paint started to peel appointmently one month ago. The area is on the roof in front of sunroof behind the front windshield. There is a recall on the same color, make, year and model. Peeling in the same area. I was told by Honda of America that it was only for Honda that were painted at a certain factory that are covered by the recall. I did have the vehicle inspected by Honda and a body shop that they sent me too. Total estimate is around $1200. They both confirmed that it's the same area as the recall. I do have the email with pictures that they took to send to Honda. Honda is only willing to cover 25% and told me to put a complaint into your department. PER Honda they said if there is enough complaints. There would be a recall for the other vin numbers to cover the paint job. We find there response unacceptable based on pass practice and previous recalls.
Mfg Campaign: 11481659
Recall Date: Aug 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine will stall at stoplights. It appears the auto start/stop feature fails when engaged. Car has stalled 4xs in the past week. To fix issue: You have to put the car in park, foot on brake, and hit the start engine button in order to restart the car. Also put hazards on for safety reasons. Once car starts, you can put into drive and go forward. We've been fortunate not to have an accident. It's a significant safety issue stalling at stop lights with traffic behind you. Local Honda Service center could not replicate the issue. I instructed them that you have to drive car for ~20-25 minutes before it will stall. Car was scheduled for regular A156 Maintenance. They are looking at the stall issue today, 8/26/2022.
Corrective Action:
The engine will stall at stoplights. It appears the auto start/stop feature fails when engaged. Car has stalled 4xs in the past week. To fix issue: You have to put the car in park, foot on brake, and hit the start engine button in order to restart the car. Also put hazards on for safety reasons. Once car starts, you can put into drive and go forward. We've been fortunate not to have an accident. It's a significant safety issue stalling at stop lights with traffic behind you. Local Honda Service center could not replicate the issue. I instructed them that you have to drive car for ~20-25 minutes before it will stall. Car was scheduled for regular A156 Maintenance. They are looking at the stall issue today, 8/26/2022.
Additional Notes:
The engine will stall at stoplights. It appears the auto start/stop feature fails when engaged. Car has stalled 4xs in the past week. To fix issue: You have to put the car in park, foot on brake, and hit the start engine button in order to restart the car. Also put hazards on for safety reasons. Once car starts, you can put into drive and go forward. We've been fortunate not to have an accident. It's a significant safety issue stalling at stop lights with traffic behind you. Local Honda Service center could not replicate the issue. I instructed them that you have to drive car for ~20-25 minutes before it will stall. Car was scheduled for regular A156 Maintenance. They are looking at the stall issue today, 8/26/2022.
Mfg Campaign: 11481387
Recall Date: Aug 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has auto engine stop/restart as a fuel saving measure. Several times the car has failed to restart after turning off. This happens in highway stop/go traffic, at traffic lights. This is dangerous, as my foot comes off the brake, cars behind me think i am moving, and then the engine fails as it is restarting. I have to then put my foot back on the brake, put the car in park, and restart the engine before being able to drive again. This happened on 8/25, and 3 other times within the last month. This did also happen perhaps a year or 2 ago, the dealer did examine the car but I don't believe they found any issues to be repaired.
Corrective Action:
Car has auto engine stop/restart as a fuel saving measure. Several times the car has failed to restart after turning off. This happens in highway stop/go traffic, at traffic lights. This is dangerous, as my foot comes off the brake, cars behind me think i am moving, and then the engine fails as it is restarting. I have to then put my foot back on the brake, put the car in park, and restart the engine before being able to drive again. This happened on 8/25, and 3 other times within the last month. This did also happen perhaps a year or 2 ago, the dealer did examine the car but I don't believe they found any issues to be repaired.
Additional Notes:
Car has auto engine stop/restart as a fuel saving measure. Several times the car has failed to restart after turning off. This happens in highway stop/go traffic, at traffic lights. This is dangerous, as my foot comes off the brake, cars behind me think i am moving, and then the engine fails as it is restarting. I have to then put my foot back on the brake, put the car in park, and restart the engine before being able to drive again. This happened on 8/25, and 3 other times within the last month. This did also happen perhaps a year or 2 ago, the dealer did examine the car but I don't believe they found any issues to be repaired.
Mfg Campaign: 11481238
Recall Date: Aug 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car has auto engine stop/restart as a fuel saving measure. Several times the car has failed to restart after turning off. This happens in highway stop/go traffic, at traffic lights. This is dangerous, as my foot comes off the brake, cars behind me think i am moving, and then the engine fails as it is restarting. I have to then put my foot back on the brake, put the car in park, and restart the engine before being able to drive again. This happened on 8/25, and 3 other times within the last month. This did also happen perhaps a year or 2 ago, the dealer did examine the car but I don't believe they found any issues to be repaired.
Corrective Action:
Car has auto engine stop/restart as a fuel saving measure. Several times the car has failed to restart after turning off. This happens in highway stop/go traffic, at traffic lights. This is dangerous, as my foot comes off the brake, cars behind me think i am moving, and then the engine fails as it is restarting. I have to then put my foot back on the brake, put the car in park, and restart the engine before being able to drive again. This happened on 8/25, and 3 other times within the last month. This did also happen perhaps a year or 2 ago, the dealer did examine the car but I don't believe they found any issues to be repaired.
Additional Notes:
Car has auto engine stop/restart as a fuel saving measure. Several times the car has failed to restart after turning off. This happens in highway stop/go traffic, at traffic lights. This is dangerous, as my foot comes off the brake, cars behind me think i am moving, and then the engine fails as it is restarting. I have to then put my foot back on the brake, put the car in park, and restart the engine before being able to drive again. This happened on 8/25, and 3 other times within the last month. This did also happen perhaps a year or 2 ago, the dealer did examine the car but I don't believe they found any issues to be repaired.
Mfg Campaign: 11481238
Recall Date: Aug 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2016 Honda Pilot is displaying a "Keyless Start System Problem". There is a Service Bulletin 20-117 that extends the warranty for affected vehicles so they can be repaired under the warranty for free. The Service Bulletin states that ALL Trim levels are affected vehicles, however, my vin #[XXX], does not come up as an affected vehicle. My vehicle needs to be included in and covered by the Service Bulletin 20-117, which will extend the warranty so I can have my vehicle repaired. Please address at your earliest convenience. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2016 Honda Pilot is displaying a "Keyless Start System Problem". There is a Service Bulletin 20-117 that extends the warranty for affected vehicles so they can be repaired under the warranty for free. The Service Bulletin states that ALL Trim levels are affected vehicles, however, my vin #[XXX], does not come up as an affected vehicle. My vehicle needs to be included in and covered by the Service Bulletin 20-117, which will extend the warranty so I can have my vehicle repaired. Please address at your earliest convenience. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2016 Honda Pilot is displaying a "Keyless Start System Problem". There is a Service Bulletin 20-117 that extends the warranty for affected vehicles so they can be repaired under the warranty for free. The Service Bulletin states that ALL Trim levels are affected vehicles, however, my vin #[XXX], does not come up as an affected vehicle. My vehicle needs to be included in and covered by the Service Bulletin 20-117, which will extend the warranty so I can have my vehicle repaired. Please address at your earliest convenience. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11481290
Recall Date: Aug 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Corrective Action:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Additional Notes:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Mfg Campaign: 11480910
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Corrective Action:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Additional Notes:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Mfg Campaign: 11480910
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Corrective Action:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Additional Notes:
With increasing frequency of occurrence, the car will not start after the auto stop/start mechanism has been invoked. For example, when stopped at a red light, the engine will turn off as the car is not moving. However, once the light turns to green and the brake is depressed, the car will not start and/or will start and then the engine will cut-out. To start the engine, the car needs to be fully turned off, gear put into Park and then restarted. There appears to be something at fault with the automatic stop-start mechanism and/software. My car is a 2016 Honda Pilot Touring with less than 28K miles.
Mfg Campaign: 11480910
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle rpms will vary and not be steady on light to medium acceleration between 20 to 60 mph. Rpm guage needle will bounce up and down slightly while accelerating. Torque converter seems to not be locking up resulting in judder. No engine lights or warnings. Dealer was able to confirm the same thing and isssues went away when replaced and flushed transmission fluid. But the problem slowly returned 20k miles later..
Corrective Action:
Vehicle rpms will vary and not be steady on light to medium acceleration between 20 to 60 mph. Rpm guage needle will bounce up and down slightly while accelerating. Torque converter seems to not be locking up resulting in judder. No engine lights or warnings. Dealer was able to confirm the same thing and isssues went away when replaced and flushed transmission fluid. But the problem slowly returned 20k miles later..
Additional Notes:
Vehicle rpms will vary and not be steady on light to medium acceleration between 20 to 60 mph. Rpm guage needle will bounce up and down slightly while accelerating. Torque converter seems to not be locking up resulting in judder. No engine lights or warnings. Dealer was able to confirm the same thing and isssues went away when replaced and flushed transmission fluid. But the problem slowly returned 20k miles later..
Mfg Campaign: 11481073
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Honda Pilot Touring stalls out at a red light while using the auto stop-start. It happens occasionally when I take my foot off the brake and put my foot on the gas. Instead of coming out of idle with the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer and they told me that there was no software update and that they couldn’t do a update anyways because check engine light wasn’t on. Also have a issue with transmission not switching gears smoothly on take off. Jerks on take of. Once again they told me transmission was fine and there was no software update and that they couldn’t do a update anyways because check engine light wasn’t on.
Corrective Action:
My 2016 Honda Pilot Touring stalls out at a red light while using the auto stop-start. It happens occasionally when I take my foot off the brake and put my foot on the gas. Instead of coming out of idle with the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer and they told me that there was no software update and that they couldn’t do a update anyways because check engine light wasn’t on. Also have a issue with transmission not switching gears smoothly on take off. Jerks on take of. Once again they told me transmission was fine and there was no software update and that they couldn’t do a update anyways because check engine light wasn’t on.
Additional Notes:
My 2016 Honda Pilot Touring stalls out at a red light while using the auto stop-start. It happens occasionally when I take my foot off the brake and put my foot on the gas. Instead of coming out of idle with the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer and they told me that there was no software update and that they couldn’t do a update anyways because check engine light wasn’t on. Also have a issue with transmission not switching gears smoothly on take off. Jerks on take of. Once again they told me transmission was fine and there was no software update and that they couldn’t do a update anyways because check engine light wasn’t on.
Mfg Campaign: 11480881
Recall Date: Aug 23, 2022
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