Complaints & Recalls
Official Safety Recalls - Important!
226 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
342 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INFOTAINMENT SYSTEM AND INSTRUMENT PANEL BOTH WENT BLACK TODAY AND STOPPED WORKING FOR NO REASON. CAR HAS ONLY 3000 MILES ON IT. VEHICLE WAS DRIVEN TO WORK THIS MORNING WITH EVERYTHING WORKING. WHEN I STARTED IT TO GO HOME AT END OF DAY NEITHER THE INSTRUMENT PANEL OR INFOTAINMENT SYSTEM WOULD WORK; BOTH WERE JUST BLACK SCREENS. HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAWSUIT FILED AGAINST HONDA FOR INFOTAINMENT SYSTEM PROBLEMS AND WANT TO REPORT MY ISSUE. EXTREMELY CONCERNING SITUATION AS CAR UNSAFE TO DRIVE WITHOUT INSTRUMENT PANEL.
Corrective Action:
INFOTAINMENT SYSTEM AND INSTRUMENT PANEL BOTH WENT BLACK TODAY AND STOPPED WORKING FOR NO REASON. CAR HAS ONLY 3000 MILES ON IT. VEHICLE WAS DRIVEN TO WORK THIS MORNING WITH EVERYTHING WORKING. WHEN I STARTED IT TO GO HOME AT END OF DAY NEITHER THE INSTRUMENT PANEL OR INFOTAINMENT SYSTEM WOULD WORK; BOTH WERE JUST BLACK SCREENS. HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAWSUIT FILED AGAINST HONDA FOR INFOTAINMENT SYSTEM PROBLEMS AND WANT TO REPORT MY ISSUE. EXTREMELY CONCERNING SITUATION AS CAR UNSAFE TO DRIVE WITHOUT INSTRUMENT PANEL.
Additional Notes:
INFOTAINMENT SYSTEM AND INSTRUMENT PANEL BOTH WENT BLACK TODAY AND STOPPED WORKING FOR NO REASON. CAR HAS ONLY 3000 MILES ON IT. VEHICLE WAS DRIVEN TO WORK THIS MORNING WITH EVERYTHING WORKING. WHEN I STARTED IT TO GO HOME AT END OF DAY NEITHER THE INSTRUMENT PANEL OR INFOTAINMENT SYSTEM WOULD WORK; BOTH WERE JUST BLACK SCREENS. HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAWSUIT FILED AGAINST HONDA FOR INFOTAINMENT SYSTEM PROBLEMS AND WANT TO REPORT MY ISSUE. EXTREMELY CONCERNING SITUATION AS CAR UNSAFE TO DRIVE WITHOUT INSTRUMENT PANEL.
Mfg Campaign: 11270566
Recall Date: Oct 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE DRIVING AT ANY SPEED, THE BLUETOOTH SEIZED AFTER A FEW MINUTES OF DRIVING. ALSO, THE CLOCK AND RADIO DID NOT AUTOMATICALLY SET TO THE CONTACT'S CURRENT LOCATION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE SYSTEM RESTARTED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO DCH KAY HONDA (732-982-2732, LOCATED AT 200 NJ-36, EATONTOWN, NJ 07724), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS A COMPUTER UPDATE THAT SHOULD HAVE BEEN PERFORMED. THE CONTACT WAS PROVIDED CASE NUMBER: 09932490 AND WAS REFERRED BACK TO THE SAME DEALER; HOWEVER, THE DEALER STATED THAT THERE WAS NO UPDATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE DRIVING AT ANY SPEED, THE BLUETOOTH SEIZED AFTER A FEW MINUTES OF DRIVING. ALSO, THE CLOCK AND RADIO DID NOT AUTOMATICALLY SET TO THE CONTACT'S CURRENT LOCATION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE SYSTEM RESTARTED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO DCH KAY HONDA (732-982-2732, LOCATED AT 200 NJ-36, EATONTOWN, NJ 07724), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS A COMPUTER UPDATE THAT SHOULD HAVE BEEN PERFORMED. THE CONTACT WAS PROVIDED CASE NUMBER: 09932490 AND WAS REFERRED BACK TO THE SAME DEALER; HOWEVER, THE DEALER STATED THAT THERE WAS NO UPDATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE DRIVING AT ANY SPEED, THE BLUETOOTH SEIZED AFTER A FEW MINUTES OF DRIVING. ALSO, THE CLOCK AND RADIO DID NOT AUTOMATICALLY SET TO THE CONTACT'S CURRENT LOCATION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE SYSTEM RESTARTED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO DCH KAY HONDA (732-982-2732, LOCATED AT 200 NJ-36, EATONTOWN, NJ 07724), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS A COMPUTER UPDATE THAT SHOULD HAVE BEEN PERFORMED. THE CONTACT WAS PROVIDED CASE NUMBER: 09932490 AND WAS REFERRED BACK TO THE SAME DEALER; HOWEVER, THE DEALER STATED THAT THERE WAS NO UPDATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Mfg Campaign: 11265747
Recall Date: Oct 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING IN MOTION AND RUNNING OVER SLIGHTLY BUMPY SURFACE I WILL HEAR STATIC IN THE SPEAKERS AFTER HITTING A FEW MORE BUMPS THE AUDIO WILL SHUT OFF. THEN THE INFOTAINMENT SCREEN WITH EITHER SAY 'FM RADIO UNAVAILABLE' OR 'NETWORK COMMUNICATIONS LOST' FOLLOWING THIS THE INFOTAINMENT SCREEN WILL EITHER REBOOT OR STAY OFF UNTIL THE CAR IS RESTARTED. IN SOME CASES WHEN THE INFOTAINMENT SCREEN WENT OFF THE DRIVER SCREEN THAT DISPLAYS SPEED, RPM AND OTHER SAFETY WARNING MESSAGE SHUTS OFF AND REBOOTS WHILE DRIVING IN MOTION WHICH IS VERY DISTRACTING AND UNSAFE. I HAVE HAD MY 2019 PASSPORT AT THE DEALER FOUR TIMES WHERE THEY HAVE CHECKED CONNECTIONS, REPLACED WIRING HARNESS AND EVEN REPLACED THE DRIVER SCREEN MODULE. WEEKS AFTER THIS LAST FIX THE SAME ISSUES HAPPENED AGAIN AND NOW BOTH SCREENS ARE BLANK AND WILL NOT COME BACK ON AFTER RESTARTING THE CAR. IT IS HEADING TO THE DEALER FOR YET ANOTHER DIAGNOSTIC. NOTE DURING MOST OF THESE ISSUES I WAS USING CAR PLAY BUT HAVE ALSO EXPERIENCED IT JUST USING FM RADIO. THE PROBLEMS USUALLY DON'T SURFACE TILL AFTER DRIVING ON A BUMPY ROAD.
Corrective Action:
WHILE DRIVING IN MOTION AND RUNNING OVER SLIGHTLY BUMPY SURFACE I WILL HEAR STATIC IN THE SPEAKERS AFTER HITTING A FEW MORE BUMPS THE AUDIO WILL SHUT OFF. THEN THE INFOTAINMENT SCREEN WITH EITHER SAY 'FM RADIO UNAVAILABLE' OR 'NETWORK COMMUNICATIONS LOST' FOLLOWING THIS THE INFOTAINMENT SCREEN WILL EITHER REBOOT OR STAY OFF UNTIL THE CAR IS RESTARTED. IN SOME CASES WHEN THE INFOTAINMENT SCREEN WENT OFF THE DRIVER SCREEN THAT DISPLAYS SPEED, RPM AND OTHER SAFETY WARNING MESSAGE SHUTS OFF AND REBOOTS WHILE DRIVING IN MOTION WHICH IS VERY DISTRACTING AND UNSAFE. I HAVE HAD MY 2019 PASSPORT AT THE DEALER FOUR TIMES WHERE THEY HAVE CHECKED CONNECTIONS, REPLACED WIRING HARNESS AND EVEN REPLACED THE DRIVER SCREEN MODULE. WEEKS AFTER THIS LAST FIX THE SAME ISSUES HAPPENED AGAIN AND NOW BOTH SCREENS ARE BLANK AND WILL NOT COME BACK ON AFTER RESTARTING THE CAR. IT IS HEADING TO THE DEALER FOR YET ANOTHER DIAGNOSTIC. NOTE DURING MOST OF THESE ISSUES I WAS USING CAR PLAY BUT HAVE ALSO EXPERIENCED IT JUST USING FM RADIO. THE PROBLEMS USUALLY DON'T SURFACE TILL AFTER DRIVING ON A BUMPY ROAD.
Additional Notes:
WHILE DRIVING IN MOTION AND RUNNING OVER SLIGHTLY BUMPY SURFACE I WILL HEAR STATIC IN THE SPEAKERS AFTER HITTING A FEW MORE BUMPS THE AUDIO WILL SHUT OFF. THEN THE INFOTAINMENT SCREEN WITH EITHER SAY 'FM RADIO UNAVAILABLE' OR 'NETWORK COMMUNICATIONS LOST' FOLLOWING THIS THE INFOTAINMENT SCREEN WILL EITHER REBOOT OR STAY OFF UNTIL THE CAR IS RESTARTED. IN SOME CASES WHEN THE INFOTAINMENT SCREEN WENT OFF THE DRIVER SCREEN THAT DISPLAYS SPEED, RPM AND OTHER SAFETY WARNING MESSAGE SHUTS OFF AND REBOOTS WHILE DRIVING IN MOTION WHICH IS VERY DISTRACTING AND UNSAFE. I HAVE HAD MY 2019 PASSPORT AT THE DEALER FOUR TIMES WHERE THEY HAVE CHECKED CONNECTIONS, REPLACED WIRING HARNESS AND EVEN REPLACED THE DRIVER SCREEN MODULE. WEEKS AFTER THIS LAST FIX THE SAME ISSUES HAPPENED AGAIN AND NOW BOTH SCREENS ARE BLANK AND WILL NOT COME BACK ON AFTER RESTARTING THE CAR. IT IS HEADING TO THE DEALER FOR YET ANOTHER DIAGNOSTIC. NOTE DURING MOST OF THESE ISSUES I WAS USING CAR PLAY BUT HAVE ALSO EXPERIENCED IT JUST USING FM RADIO. THE PROBLEMS USUALLY DON'T SURFACE TILL AFTER DRIVING ON A BUMPY ROAD.
Mfg Campaign: 11256408
Recall Date: Sep 18, 2019
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
TRAVELING AT ABOUT 35 MPH, STRUCK A SMALL (ABOUT 8 INCH WIDE) PIECE OF ROCK OR ROAD DEBRIS WHICH CAUSED MY TIRE TO BLOW OUT. IMMEDIATELY FOLLOWING THIS MY DRIVERSIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WHICH RESULTED IN MY VEHICLE DETECTING COLLISION AND DEPLOYING EMERGENCY SERVICES. NO DAMAGE WAS VISIBLE ON THE VEHICLE WITH THE EXCEPTION IF THE DRIVER SIDE TIRES.
Corrective Action:
TRAVELING AT ABOUT 35 MPH, STRUCK A SMALL (ABOUT 8 INCH WIDE) PIECE OF ROCK OR ROAD DEBRIS WHICH CAUSED MY TIRE TO BLOW OUT. IMMEDIATELY FOLLOWING THIS MY DRIVERSIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WHICH RESULTED IN MY VEHICLE DETECTING COLLISION AND DEPLOYING EMERGENCY SERVICES. NO DAMAGE WAS VISIBLE ON THE VEHICLE WITH THE EXCEPTION IF THE DRIVER SIDE TIRES.
Additional Notes:
TRAVELING AT ABOUT 35 MPH, STRUCK A SMALL (ABOUT 8 INCH WIDE) PIECE OF ROCK OR ROAD DEBRIS WHICH CAUSED MY TIRE TO BLOW OUT. IMMEDIATELY FOLLOWING THIS MY DRIVERSIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WHICH RESULTED IN MY VEHICLE DETECTING COLLISION AND DEPLOYING EMERGENCY SERVICES. NO DAMAGE WAS VISIBLE ON THE VEHICLE WITH THE EXCEPTION IF THE DRIVER SIDE TIRES.
Mfg Campaign: 11254767
Recall Date: Sep 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER CAR SITS OVERNIGHT, OR EVEN AS LITTLE AS A FEW HOURS, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY GOING TO A SECOND DEALER TO INVESTIGATE ISSUE AT FIRST OIL CHANGE. HONDA, PLEASE ISSUE A FIX. ONCE CAR IS STARTED, BRAKES RETURN TO NORMAL FEEL.
Corrective Action:
AFTER CAR SITS OVERNIGHT, OR EVEN AS LITTLE AS A FEW HOURS, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY GOING TO A SECOND DEALER TO INVESTIGATE ISSUE AT FIRST OIL CHANGE. HONDA, PLEASE ISSUE A FIX. ONCE CAR IS STARTED, BRAKES RETURN TO NORMAL FEEL.
Additional Notes:
AFTER CAR SITS OVERNIGHT, OR EVEN AS LITTLE AS A FEW HOURS, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY GOING TO A SECOND DEALER TO INVESTIGATE ISSUE AT FIRST OIL CHANGE. HONDA, PLEASE ISSUE A FIX. ONCE CAR IS STARTED, BRAKES RETURN TO NORMAL FEEL.
Mfg Campaign: 11245192
Recall Date: Aug 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Mfg Campaign: 11244660
Recall Date: Aug 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Mfg Campaign: 11244660
Recall Date: Aug 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
Mfg Campaign: 11244660
Recall Date: Aug 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME. HONDA HAS REPLACED SYSTEMS AND THE PROBLEM HAS REOCCURRED. GIVEN THESE PROBLEMS THE VEHICLE IS NOT BEING DRIVEN. THESE EVENTS ARE WHILE VEHICLE IS IN MOTION ON VERY FAT, TO SLIGHTLY BUMPY SURFACES. HARDER JARRING HAS NOT CREATED SIMILAR EVENTS. THIS ISSUE HAS BEEN REPORTED PREVIOUSLY. AND CONTINUES AFTER HONDA RECOMMENDED REPAIR.
Corrective Action:
THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME. HONDA HAS REPLACED SYSTEMS AND THE PROBLEM HAS REOCCURRED. GIVEN THESE PROBLEMS THE VEHICLE IS NOT BEING DRIVEN. THESE EVENTS ARE WHILE VEHICLE IS IN MOTION ON VERY FAT, TO SLIGHTLY BUMPY SURFACES. HARDER JARRING HAS NOT CREATED SIMILAR EVENTS. THIS ISSUE HAS BEEN REPORTED PREVIOUSLY. AND CONTINUES AFTER HONDA RECOMMENDED REPAIR.
Additional Notes:
THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME. HONDA HAS REPLACED SYSTEMS AND THE PROBLEM HAS REOCCURRED. GIVEN THESE PROBLEMS THE VEHICLE IS NOT BEING DRIVEN. THESE EVENTS ARE WHILE VEHICLE IS IN MOTION ON VERY FAT, TO SLIGHTLY BUMPY SURFACES. HARDER JARRING HAS NOT CREATED SIMILAR EVENTS. THIS ISSUE HAS BEEN REPORTED PREVIOUSLY. AND CONTINUES AFTER HONDA RECOMMENDED REPAIR.
Mfg Campaign: 11242740
Recall Date: Aug 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MULTIPLE ISSUES WITH THE INFOTAINMENT SYSTEM. THE FIRST ISSUE HAPPENED AROUND 300 MILES, THE APPLE CARPLAY WOULD NOT CONNECT. HAD TO REPEATEDLY DISCONNECT AND RECONNECT APPLE XS MAX. AT TIMES THE SOUND WOULD JUST STOP WORKING. SWITCHING FROM CARPLAY, XM RADIO, AND FM WOULD FIX THE ISSUE. THE INFOTAINMENT COMPLETELY SHUT DOWN ON JULY 13TH. I TRIED TO "FIX" BY TURNING THE PASSPORT OFF AND ON, GETTING OUT OF THE PASSPORT AND LOCKING THE DOORS, GETTING BACK IN AND STARTING IT. I TRIED THIS ABOUT 10 TIMES AND NOTHING WORKED. I DROVEE STRAIGHT TO THE DEALERSHIP. THEY QUICKLY DISCONNECTED THE BATTER FROM THE PASSPORT AND THIS RESOLVED THE ISSUE. THE ISSUES HAPPENED BOTH WHILE THE PASSPORT WAS IN DRIVE AND WHILE IN MOTION. I HAVE ALSO HAD ISSUES WITH THE DRIVER SIDE MIRROR NOT HOLDING MEMORY. THE MIRROR SOMETIMES DOES A FACTORY RESET, SO I AM FINDING MYSELF HAVING TO RESET THE MIRROR EVERY TIME I GO TO DRIVE.
Corrective Action:
MULTIPLE ISSUES WITH THE INFOTAINMENT SYSTEM. THE FIRST ISSUE HAPPENED AROUND 300 MILES, THE APPLE CARPLAY WOULD NOT CONNECT. HAD TO REPEATEDLY DISCONNECT AND RECONNECT APPLE XS MAX. AT TIMES THE SOUND WOULD JUST STOP WORKING. SWITCHING FROM CARPLAY, XM RADIO, AND FM WOULD FIX THE ISSUE. THE INFOTAINMENT COMPLETELY SHUT DOWN ON JULY 13TH. I TRIED TO "FIX" BY TURNING THE PASSPORT OFF AND ON, GETTING OUT OF THE PASSPORT AND LOCKING THE DOORS, GETTING BACK IN AND STARTING IT. I TRIED THIS ABOUT 10 TIMES AND NOTHING WORKED. I DROVEE STRAIGHT TO THE DEALERSHIP. THEY QUICKLY DISCONNECTED THE BATTER FROM THE PASSPORT AND THIS RESOLVED THE ISSUE. THE ISSUES HAPPENED BOTH WHILE THE PASSPORT WAS IN DRIVE AND WHILE IN MOTION. I HAVE ALSO HAD ISSUES WITH THE DRIVER SIDE MIRROR NOT HOLDING MEMORY. THE MIRROR SOMETIMES DOES A FACTORY RESET, SO I AM FINDING MYSELF HAVING TO RESET THE MIRROR EVERY TIME I GO TO DRIVE.
Additional Notes:
MULTIPLE ISSUES WITH THE INFOTAINMENT SYSTEM. THE FIRST ISSUE HAPPENED AROUND 300 MILES, THE APPLE CARPLAY WOULD NOT CONNECT. HAD TO REPEATEDLY DISCONNECT AND RECONNECT APPLE XS MAX. AT TIMES THE SOUND WOULD JUST STOP WORKING. SWITCHING FROM CARPLAY, XM RADIO, AND FM WOULD FIX THE ISSUE. THE INFOTAINMENT COMPLETELY SHUT DOWN ON JULY 13TH. I TRIED TO "FIX" BY TURNING THE PASSPORT OFF AND ON, GETTING OUT OF THE PASSPORT AND LOCKING THE DOORS, GETTING BACK IN AND STARTING IT. I TRIED THIS ABOUT 10 TIMES AND NOTHING WORKED. I DROVEE STRAIGHT TO THE DEALERSHIP. THEY QUICKLY DISCONNECTED THE BATTER FROM THE PASSPORT AND THIS RESOLVED THE ISSUE. THE ISSUES HAPPENED BOTH WHILE THE PASSPORT WAS IN DRIVE AND WHILE IN MOTION. I HAVE ALSO HAD ISSUES WITH THE DRIVER SIDE MIRROR NOT HOLDING MEMORY. THE MIRROR SOMETIMES DOES A FACTORY RESET, SO I AM FINDING MYSELF HAVING TO RESET THE MIRROR EVERY TIME I GO TO DRIVE.
Mfg Campaign: 11233479
Recall Date: Jul 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ROYAL HONDA (2633 N. HULLEN ST, METAIRIE, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ROYAL HONDA (2633 N. HULLEN ST, METAIRIE, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ROYAL HONDA (2633 N. HULLEN ST, METAIRIE, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11231366
Recall Date: Jul 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING) FOLLWED BY BLANK SCREEN. FOLLOWED BY BLANK INSTRUMENT SCREEN. FOR SOME SECONDS. THEN ALL SCREANS BECAME FUNCTIONAL. TODAY AS RADIO PLAYED THERE WAS A LOSS OF SOUND WITH VISUAL INDICATION RADIO OPERATION WAS CONTINUING AS A BUMP IN THE ROAD WAS NOTED. RADIO REMAINED SILENT TILL LATER AS ENGINE WAS RESTARTED. RADIO THEN SOUNDED THROUGH SPEAKERS.
Corrective Action:
NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING) FOLLWED BY BLANK SCREEN. FOLLOWED BY BLANK INSTRUMENT SCREEN. FOR SOME SECONDS. THEN ALL SCREANS BECAME FUNCTIONAL. TODAY AS RADIO PLAYED THERE WAS A LOSS OF SOUND WITH VISUAL INDICATION RADIO OPERATION WAS CONTINUING AS A BUMP IN THE ROAD WAS NOTED. RADIO REMAINED SILENT TILL LATER AS ENGINE WAS RESTARTED. RADIO THEN SOUNDED THROUGH SPEAKERS.
Additional Notes:
NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING) FOLLWED BY BLANK SCREEN. FOLLOWED BY BLANK INSTRUMENT SCREEN. FOR SOME SECONDS. THEN ALL SCREANS BECAME FUNCTIONAL. TODAY AS RADIO PLAYED THERE WAS A LOSS OF SOUND WITH VISUAL INDICATION RADIO OPERATION WAS CONTINUING AS A BUMP IN THE ROAD WAS NOTED. RADIO REMAINED SILENT TILL LATER AS ENGINE WAS RESTARTED. RADIO THEN SOUNDED THROUGH SPEAKERS.
Mfg Campaign: 11230644
Recall Date: Jul 10, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER CAR SITS OVERNIGHT, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY AT SECOND DEALER TO INVESTIGATE AS SERVICE WRITER EXPERIENCED WHAT I DESCRIBED AND SAID THAT BRAKE PEDAL WAS EXCESSIVELY HARD. VEHICLE IS ON FLAT GROUND AND BREAK PEDAL IS NOT BEING PUMPED. HAPPENS UPON JUST GETTING INTO CAR, PLACING FOOT ON BREAK TO START CAR AND WON'T START.
Corrective Action:
AFTER CAR SITS OVERNIGHT, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY AT SECOND DEALER TO INVESTIGATE AS SERVICE WRITER EXPERIENCED WHAT I DESCRIBED AND SAID THAT BRAKE PEDAL WAS EXCESSIVELY HARD. VEHICLE IS ON FLAT GROUND AND BREAK PEDAL IS NOT BEING PUMPED. HAPPENS UPON JUST GETTING INTO CAR, PLACING FOOT ON BREAK TO START CAR AND WON'T START.
Additional Notes:
AFTER CAR SITS OVERNIGHT, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY AT SECOND DEALER TO INVESTIGATE AS SERVICE WRITER EXPERIENCED WHAT I DESCRIBED AND SAID THAT BRAKE PEDAL WAS EXCESSIVELY HARD. VEHICLE IS ON FLAT GROUND AND BREAK PEDAL IS NOT BEING PUMPED. HAPPENS UPON JUST GETTING INTO CAR, PLACING FOOT ON BREAK TO START CAR AND WON'T START.
Mfg Campaign: 11220802
Recall Date: Jun 18, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LOOSE PLASTIC TRIM ABOVE DRIVER'S SIDE HEADLIGHT. IT MOVES ABOUT 1/4 INCH. THIS WILL FLEX IN THE TURBULENCE AND BREAK IN TIME. IT COULD THEN FALL OFF THE VEHICLE AND STRIKE A PEDESTRIAN OR ANOTHER VEHICLE. THE PASSPORT WAS SOLD NEW IN THIS CONDITION.
Corrective Action:
LOOSE PLASTIC TRIM ABOVE DRIVER'S SIDE HEADLIGHT. IT MOVES ABOUT 1/4 INCH. THIS WILL FLEX IN THE TURBULENCE AND BREAK IN TIME. IT COULD THEN FALL OFF THE VEHICLE AND STRIKE A PEDESTRIAN OR ANOTHER VEHICLE. THE PASSPORT WAS SOLD NEW IN THIS CONDITION.
Additional Notes:
LOOSE PLASTIC TRIM ABOVE DRIVER'S SIDE HEADLIGHT. IT MOVES ABOUT 1/4 INCH. THIS WILL FLEX IN THE TURBULENCE AND BREAK IN TIME. IT COULD THEN FALL OFF THE VEHICLE AND STRIKE A PEDESTRIAN OR ANOTHER VEHICLE. THE PASSPORT WAS SOLD NEW IN THIS CONDITION.
Mfg Campaign: 11220261
Recall Date: Jun 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UNDER WARRANTY. NUMEROUS OTHER FIT/FINISH ISSUES HAVE BEEN DOCUMENTED WITH THE DEALERSHIP; LOOSE LEATHER WRAPPING ON STEERING WHEEL, LOOSE A PILLAR TRIM, RATTLING FROM INSIDE DRIVERS SIDE DOOR, LOOSE ROOF RAIL TRIM(BOTH LEFT AND RIGHT), FRONT HEADLIGHT BLACK PLASTIC INSERT IS LOOSE ON BOTH SIDES. ALL OF THESE FIT/FINISH ISSUES ARE SHARED AMONGST MANY PASSPORTS AS SHOWN TO ME ON THE DEALERSHIP LOT AND DUE TO THIS HONDA WILL NOT FIX THE ISSUES.
Corrective Action:
ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UNDER WARRANTY. NUMEROUS OTHER FIT/FINISH ISSUES HAVE BEEN DOCUMENTED WITH THE DEALERSHIP; LOOSE LEATHER WRAPPING ON STEERING WHEEL, LOOSE A PILLAR TRIM, RATTLING FROM INSIDE DRIVERS SIDE DOOR, LOOSE ROOF RAIL TRIM(BOTH LEFT AND RIGHT), FRONT HEADLIGHT BLACK PLASTIC INSERT IS LOOSE ON BOTH SIDES. ALL OF THESE FIT/FINISH ISSUES ARE SHARED AMONGST MANY PASSPORTS AS SHOWN TO ME ON THE DEALERSHIP LOT AND DUE TO THIS HONDA WILL NOT FIX THE ISSUES.
Additional Notes:
ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UNDER WARRANTY. NUMEROUS OTHER FIT/FINISH ISSUES HAVE BEEN DOCUMENTED WITH THE DEALERSHIP; LOOSE LEATHER WRAPPING ON STEERING WHEEL, LOOSE A PILLAR TRIM, RATTLING FROM INSIDE DRIVERS SIDE DOOR, LOOSE ROOF RAIL TRIM(BOTH LEFT AND RIGHT), FRONT HEADLIGHT BLACK PLASTIC INSERT IS LOOSE ON BOTH SIDES. ALL OF THESE FIT/FINISH ISSUES ARE SHARED AMONGST MANY PASSPORTS AS SHOWN TO ME ON THE DEALERSHIP LOT AND DUE TO THIS HONDA WILL NOT FIX THE ISSUES.
Mfg Campaign: 11209400
Recall Date: May 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.
Corrective Action:
VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.
Additional Notes:
VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.
Mfg Campaign: 11205134
Recall Date: May 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.
Corrective Action:
VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.
Additional Notes:
VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.
Mfg Campaign: 11205134
Recall Date: May 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!
Corrective Action:
VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!
Additional Notes:
VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!
Mfg Campaign: 11195778
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!
Corrective Action:
VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!
Additional Notes:
VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!
Mfg Campaign: 11195778
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERAL BEEPS INDICATION THE KEY IS STILL INSIDE THE VEHICLE. THE KEYFOB IS NOT IN THE VEHICLE OR ANYWHERE NEAR!! VEHICLE STATIONARY IN GARAGE AT HOME.
Corrective Action:
VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERAL BEEPS INDICATION THE KEY IS STILL INSIDE THE VEHICLE. THE KEYFOB IS NOT IN THE VEHICLE OR ANYWHERE NEAR!! VEHICLE STATIONARY IN GARAGE AT HOME.
Additional Notes:
VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERAL BEEPS INDICATION THE KEY IS STILL INSIDE THE VEHICLE. THE KEYFOB IS NOT IN THE VEHICLE OR ANYWHERE NEAR!! VEHICLE STATIONARY IN GARAGE AT HOME.
Mfg Campaign: 11195933
Recall Date: Apr 12, 2019
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