Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Corrective Action:
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Additional Notes:
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Mfg Campaign: 10909495
Recall Date: Sep 24, 2016
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Corrective Action:
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Additional Notes:
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Mfg Campaign: 10909495
Recall Date: Sep 24, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.
Corrective Action:
I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.
Additional Notes:
I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.
Mfg Campaign: 10899350
Recall Date: Aug 29, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Mfg Campaign: 10896374
Recall Date: Aug 16, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Mfg Campaign: 10896374
Recall Date: Aug 16, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY 2016 FORD FOCUS HAS 5500 MILES ON IT AND IT OVERHEATED LAST WEEK, FORD TOWED TO DEALER AND AFTER A FEW DAYS GOT A CALL STATING THERE WAS A ENGINE PROBLEM AND THE ENGINE NEEDS TO BE REPLACED. I ASKED IF THEY COULD JUST GIVE ME A NEW VEHICLE BECAUSE OF THE LOW MILLAGE AND I WAS TO NO BY DISTRICT SERVICE MANAGER. LAST FORD I BUY
Corrective Action:
MY 2016 FORD FOCUS HAS 5500 MILES ON IT AND IT OVERHEATED LAST WEEK, FORD TOWED TO DEALER AND AFTER A FEW DAYS GOT A CALL STATING THERE WAS A ENGINE PROBLEM AND THE ENGINE NEEDS TO BE REPLACED. I ASKED IF THEY COULD JUST GIVE ME A NEW VEHICLE BECAUSE OF THE LOW MILLAGE AND I WAS TO NO BY DISTRICT SERVICE MANAGER. LAST FORD I BUY
Additional Notes:
MY 2016 FORD FOCUS HAS 5500 MILES ON IT AND IT OVERHEATED LAST WEEK, FORD TOWED TO DEALER AND AFTER A FEW DAYS GOT A CALL STATING THERE WAS A ENGINE PROBLEM AND THE ENGINE NEEDS TO BE REPLACED. I ASKED IF THEY COULD JUST GIVE ME A NEW VEHICLE BECAUSE OF THE LOW MILLAGE AND I WAS TO NO BY DISTRICT SERVICE MANAGER. LAST FORD I BUY
Mfg Campaign: 10888684
Recall Date: Jul 26, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Mfg Campaign: 10885606
Recall Date: Jul 18, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Mfg Campaign: 10885606
Recall Date: Jul 18, 2016
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Mfg Campaign: 10885606
Recall Date: Jul 18, 2016
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Corrective Action:
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Additional Notes:
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Mfg Campaign: 10883807
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Corrective Action:
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Additional Notes:
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Mfg Campaign: 10883807
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I BOUGHT MY NEW CAR FORD FOCUS 2016 THE VEHICLE WAS STOPPED COMPLETELY AND THE CAR WAS IN DRIVE I DID NOT HIT THE GAS PEDAL, BUT THE CAR STARTED GOING BACK AND FORTH, THE CAR MOVED FORWARD ABOUT 10 FEET AND I CAUSED A CRASH. MILES 9,498 THE CAR WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND NOTHING WRONG WAS FOUND.
Corrective Action:
I BOUGHT MY NEW CAR FORD FOCUS 2016 THE VEHICLE WAS STOPPED COMPLETELY AND THE CAR WAS IN DRIVE I DID NOT HIT THE GAS PEDAL, BUT THE CAR STARTED GOING BACK AND FORTH, THE CAR MOVED FORWARD ABOUT 10 FEET AND I CAUSED A CRASH. MILES 9,498 THE CAR WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND NOTHING WRONG WAS FOUND.
Additional Notes:
I BOUGHT MY NEW CAR FORD FOCUS 2016 THE VEHICLE WAS STOPPED COMPLETELY AND THE CAR WAS IN DRIVE I DID NOT HIT THE GAS PEDAL, BUT THE CAR STARTED GOING BACK AND FORTH, THE CAR MOVED FORWARD ABOUT 10 FEET AND I CAUSED A CRASH. MILES 9,498 THE CAR WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND NOTHING WRONG WAS FOUND.
Mfg Campaign: 10877036
Recall Date: Jun 27, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,
Corrective Action:
THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,
Additional Notes:
THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,
Mfg Campaign: 10864438
Recall Date: May 11, 2016
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
TIRE SEPARATED ON BOTH SIDES WALLS AT THE TIME THE TIRE MADE A BOOM NOISE. MOVE TO THE SIDE OF THE ROAD. IN MOTION ON JOB IN JACKSONVILLE.
Corrective Action:
TIRE SEPARATED ON BOTH SIDES WALLS AT THE TIME THE TIRE MADE A BOOM NOISE. MOVE TO THE SIDE OF THE ROAD. IN MOTION ON JOB IN JACKSONVILLE.
Additional Notes:
TIRE SEPARATED ON BOTH SIDES WALLS AT THE TIME THE TIRE MADE A BOOM NOISE. MOVE TO THE SIDE OF THE ROAD. IN MOTION ON JOB IN JACKSONVILLE.
Mfg Campaign: 10860188
Recall Date: Apr 18, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON HIGHWAY 95 APPROXIMATELY 65 MILES PER HOUR SOUTHBOUND I HEARD A LOUD EXPLOSION, I DID NOT FEEL ANY IMPACT ON THE AUTOMOBILE BUT BEGAN TO HEAR RATTLING ON THE TOP OF THE ROOF. WHEN I PULLED OVER, I SAW THAT SUNROOF HAD SHATTERED AND EXPLODED. THE SUNROOF COVER ON THE INSIDE OF THE VEHICLE WAS CLOSED AND HAD NOT BEEN OPENED. NO OBJECT HIT THE SUNROOF, IT JUST EXPLODED. I HAVE PICTURES. NO OTHER DAMAGE TO THE VEHICLE ANYWHERE.
Corrective Action:
WHILE DRIVING ON HIGHWAY 95 APPROXIMATELY 65 MILES PER HOUR SOUTHBOUND I HEARD A LOUD EXPLOSION, I DID NOT FEEL ANY IMPACT ON THE AUTOMOBILE BUT BEGAN TO HEAR RATTLING ON THE TOP OF THE ROOF. WHEN I PULLED OVER, I SAW THAT SUNROOF HAD SHATTERED AND EXPLODED. THE SUNROOF COVER ON THE INSIDE OF THE VEHICLE WAS CLOSED AND HAD NOT BEEN OPENED. NO OBJECT HIT THE SUNROOF, IT JUST EXPLODED. I HAVE PICTURES. NO OTHER DAMAGE TO THE VEHICLE ANYWHERE.
Additional Notes:
WHILE DRIVING ON HIGHWAY 95 APPROXIMATELY 65 MILES PER HOUR SOUTHBOUND I HEARD A LOUD EXPLOSION, I DID NOT FEEL ANY IMPACT ON THE AUTOMOBILE BUT BEGAN TO HEAR RATTLING ON THE TOP OF THE ROOF. WHEN I PULLED OVER, I SAW THAT SUNROOF HAD SHATTERED AND EXPLODED. THE SUNROOF COVER ON THE INSIDE OF THE VEHICLE WAS CLOSED AND HAD NOT BEEN OPENED. NO OBJECT HIT THE SUNROOF, IT JUST EXPLODED. I HAVE PICTURES. NO OTHER DAMAGE TO THE VEHICLE ANYWHERE.
Mfg Campaign: 10837490
Recall Date: Feb 22, 2016
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Valencia, CA • 36 yrs
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