Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a stop the vehicle jerked violently. Additionally, while driving on the highway, the vehicle jerked occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch assembly was faulty and was causing the excessive shuddering. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 26,998.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a stop the vehicle jerked violently. Additionally, while driving on the highway, the vehicle jerked occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch assembly was faulty and was causing the excessive shuddering. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 26,998.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a stop the vehicle jerked violently. Additionally, while driving on the highway, the vehicle jerked occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch assembly was faulty and was causing the excessive shuddering. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 26,998.
Mfg Campaign: 11451235
Recall Date: Feb 9, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have had my shudder in the transmission of my car replaced thru the dealer, and now I am having the same problem. Am I going to have to get this fixed every 9 months?
Corrective Action:
I have had my shudder in the transmission of my car replaced thru the dealer, and now I am having the same problem. Am I going to have to get this fixed every 9 months?
Additional Notes:
I have had my shudder in the transmission of my car replaced thru the dealer, and now I am having the same problem. Am I going to have to get this fixed every 9 months?
Mfg Campaign: 11451284
Recall Date: Feb 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.
Corrective Action:
•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.
Additional Notes:
•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.
Mfg Campaign: 11450119
Recall Date: Feb 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.
Corrective Action:
•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.
Additional Notes:
•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.
Mfg Campaign: 11450119
Recall Date: Feb 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's husband owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started jerking and was moving very slowly. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with normal acceleration returning after a while. The contact stated that the failure had been reoccurring while driving from a complete stop and had increased in frequency and intensity. The vehicle was taken to the dealer who diagnosed that the transmission clutch needed to be replaced. The contact referenced NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.
Corrective Action:
The contact's husband owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started jerking and was moving very slowly. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with normal acceleration returning after a while. The contact stated that the failure had been reoccurring while driving from a complete stop and had increased in frequency and intensity. The vehicle was taken to the dealer who diagnosed that the transmission clutch needed to be replaced. The contact referenced NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.
Additional Notes:
The contact's husband owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started jerking and was moving very slowly. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with normal acceleration returning after a while. The contact stated that the failure had been reoccurring while driving from a complete stop and had increased in frequency and intensity. The vehicle was taken to the dealer who diagnosed that the transmission clutch needed to be replaced. The contact referenced NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.
Mfg Campaign: 11449282
Recall Date: Jan 28, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder while shifting gears without warning. The contact had initially taken the vehicle to the dealer where she had the clutch replaced; however, two years after the repair, the failure returned. The contact had then taken the vehicle to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, upon speaking to the dealer, the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder while shifting gears without warning. The contact had initially taken the vehicle to the dealer where she had the clutch replaced; however, two years after the repair, the failure returned. The contact had then taken the vehicle to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, upon speaking to the dealer, the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder while shifting gears without warning. The contact had initially taken the vehicle to the dealer where she had the clutch replaced; however, two years after the repair, the failure returned. The contact had then taken the vehicle to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, upon speaking to the dealer, the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11448979
Recall Date: Jan 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have had this car since it was new, it has had 3 clutches installed and now needs another one, I am told the car has no extended warranty even with 3 clutches being replaced and dozens of trips to the dealership, the cost of a new one is $2700 and they say it is not covered. I'm wondering how a 2016 with all the trips to the dealership regarding the clutch and 3 clutches being put on this car, the car only having 35,000 miles, why is this not covered under the extended warranty? In my opinion these cars that were manufactured for 10 years KNOWING that they had faulty clutches/transmissions should be covered for the life of the car.
Corrective Action:
I have had this car since it was new, it has had 3 clutches installed and now needs another one, I am told the car has no extended warranty even with 3 clutches being replaced and dozens of trips to the dealership, the cost of a new one is $2700 and they say it is not covered. I'm wondering how a 2016 with all the trips to the dealership regarding the clutch and 3 clutches being put on this car, the car only having 35,000 miles, why is this not covered under the extended warranty? In my opinion these cars that were manufactured for 10 years KNOWING that they had faulty clutches/transmissions should be covered for the life of the car.
Additional Notes:
I have had this car since it was new, it has had 3 clutches installed and now needs another one, I am told the car has no extended warranty even with 3 clutches being replaced and dozens of trips to the dealership, the cost of a new one is $2700 and they say it is not covered. I'm wondering how a 2016 with all the trips to the dealership regarding the clutch and 3 clutches being put on this car, the car only having 35,000 miles, why is this not covered under the extended warranty? In my opinion these cars that were manufactured for 10 years KNOWING that they had faulty clutches/transmissions should be covered for the life of the car.
Mfg Campaign: 11448588
Recall Date: Jan 24, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Potential Consequences:
Engine light came on while driving (1/14/2022), drove to a local auto parts store to check the code. Came back with code P1450: Unable to Bleed Up Fuel Tank Vacuum. This is the first instance of this issue in this particular vehicle to my knowledge. While I am fortunate to have avoided safety issues so far, Ford has issued a recall for similar models because "the excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash" (Ford recall #18S32, NHTSA Campaign #18V735000). My vehicle is not included in the current recall, but should be due to the similar issue and therefore a similar safety concern.
Corrective Action:
Engine light came on while driving (1/14/2022), drove to a local auto parts store to check the code. Came back with code P1450: Unable to Bleed Up Fuel Tank Vacuum. This is the first instance of this issue in this particular vehicle to my knowledge. While I am fortunate to have avoided safety issues so far, Ford has issued a recall for similar models because "the excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash" (Ford recall #18S32, NHTSA Campaign #18V735000). My vehicle is not included in the current recall, but should be due to the similar issue and therefore a similar safety concern.
Additional Notes:
Engine light came on while driving (1/14/2022), drove to a local auto parts store to check the code. Came back with code P1450: Unable to Bleed Up Fuel Tank Vacuum. This is the first instance of this issue in this particular vehicle to my knowledge. While I am fortunate to have avoided safety issues so far, Ford has issued a recall for similar models because "the excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash" (Ford recall #18S32, NHTSA Campaign #18V735000). My vehicle is not included in the current recall, but should be due to the similar issue and therefore a similar safety concern.
Mfg Campaign: 11447779
Recall Date: Jan 17, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.
Mfg Campaign: 11447302
Recall Date: Jan 13, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.
Mfg Campaign: 11447302
Recall Date: Jan 13, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The backup camera is often blank, distorted, or shows "camera not available".
Corrective Action:
The backup camera is often blank, distorted, or shows "camera not available".
Additional Notes:
The backup camera is often blank, distorted, or shows "camera not available".
Mfg Campaign: 11447126
Recall Date: Jan 11, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The drive train consistently shudders when starting from a stop and also at low speeds.
Corrective Action:
The drive train consistently shudders when starting from a stop and also at low speeds.
Additional Notes:
The drive train consistently shudders when starting from a stop and also at low speeds.
Mfg Campaign: 11446090
Recall Date: Jan 4, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve had powertrain issues for going on 4 months now, I brought this vehicle in for repair soon as it started acting up. The clutch would slip and it didn’t want to shift. It would jerk really hard if it did. And the rpm’s would red bar and would get stuck in gear. I brought it into the shop and 2,500$ later they said it was fixed. 2 days later same issues, only worse.. now it wouldn’t even reverse and was making extremely weird noises even while the car wasn’t started or had the key in. You could literally just open the door and it would make weird clicking noises for minutes straight. Another 400$ later they said it was fixed for sure this time. 3 days later the car didn’t even want to start. And when it did it still wouldn’t reverse. I drove it home from work and it started to smell awful. Not sure what it was. While driving I heard a loud noise as if I had hit a brick wall… and my car jerked so hard I almost hit my head on the steering wheel. The transmission light comes on and I got stuck in the middle of an intersection and my car just shut off. I turned it back on and had to gas it to get onto the side of the road and I could only reach about 25mph max. Mileage is only 84K. 2016. I don’t understand why this powertrain is giving me so many problems and is becoming a huge safety issue for me, as well others. Ford says there is no recall on it even though this has happend to so many others. I don’t understand
Corrective Action:
I’ve had powertrain issues for going on 4 months now, I brought this vehicle in for repair soon as it started acting up. The clutch would slip and it didn’t want to shift. It would jerk really hard if it did. And the rpm’s would red bar and would get stuck in gear. I brought it into the shop and 2,500$ later they said it was fixed. 2 days later same issues, only worse.. now it wouldn’t even reverse and was making extremely weird noises even while the car wasn’t started or had the key in. You could literally just open the door and it would make weird clicking noises for minutes straight. Another 400$ later they said it was fixed for sure this time. 3 days later the car didn’t even want to start. And when it did it still wouldn’t reverse. I drove it home from work and it started to smell awful. Not sure what it was. While driving I heard a loud noise as if I had hit a brick wall… and my car jerked so hard I almost hit my head on the steering wheel. The transmission light comes on and I got stuck in the middle of an intersection and my car just shut off. I turned it back on and had to gas it to get onto the side of the road and I could only reach about 25mph max. Mileage is only 84K. 2016. I don’t understand why this powertrain is giving me so many problems and is becoming a huge safety issue for me, as well others. Ford says there is no recall on it even though this has happend to so many others. I don’t understand
Additional Notes:
I’ve had powertrain issues for going on 4 months now, I brought this vehicle in for repair soon as it started acting up. The clutch would slip and it didn’t want to shift. It would jerk really hard if it did. And the rpm’s would red bar and would get stuck in gear. I brought it into the shop and 2,500$ later they said it was fixed. 2 days later same issues, only worse.. now it wouldn’t even reverse and was making extremely weird noises even while the car wasn’t started or had the key in. You could literally just open the door and it would make weird clicking noises for minutes straight. Another 400$ later they said it was fixed for sure this time. 3 days later the car didn’t even want to start. And when it did it still wouldn’t reverse. I drove it home from work and it started to smell awful. Not sure what it was. While driving I heard a loud noise as if I had hit a brick wall… and my car jerked so hard I almost hit my head on the steering wheel. The transmission light comes on and I got stuck in the middle of an intersection and my car just shut off. I turned it back on and had to gas it to get onto the side of the road and I could only reach about 25mph max. Mileage is only 84K. 2016. I don’t understand why this powertrain is giving me so many problems and is becoming a huge safety issue for me, as well others. Ford says there is no recall on it even though this has happend to so many others. I don’t understand
Mfg Campaign: 11445903
Recall Date: Jan 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The powertrain continues to have issues on my ford focus, specifically the transmission clutch continues to fail this occurred on 12-10-21 and previously had same issue with the clutch on 3-21-19 at 56, 949 mileage. Vehicle is available for inspection , my safety was put at risk because i was driving on freeway/expressway with cars going 65 mph and the vehicle clutch stalled and would not move forward in the middle of roadway endangering my safety in middle of freeway. The vehicle has been inspected twice by the same Ford Dealership. There were no warning lamps before my safety incident until after the fact where the check engine light appears. For these clutch issues ford says my vin does not qualify yet all these fords have the same issue and ford says im not eligible because my VIN which is ridiculous since they have even extended warranty repairs for 10 years or 100,000. I have attached my work repairs that document this same clutch ford issue. THE CONSUMER REQUESTED AN UPDATE.
Corrective Action:
The powertrain continues to have issues on my ford focus, specifically the transmission clutch continues to fail this occurred on 12-10-21 and previously had same issue with the clutch on 3-21-19 at 56, 949 mileage. Vehicle is available for inspection , my safety was put at risk because i was driving on freeway/expressway with cars going 65 mph and the vehicle clutch stalled and would not move forward in the middle of roadway endangering my safety in middle of freeway. The vehicle has been inspected twice by the same Ford Dealership. There were no warning lamps before my safety incident until after the fact where the check engine light appears. For these clutch issues ford says my vin does not qualify yet all these fords have the same issue and ford says im not eligible because my VIN which is ridiculous since they have even extended warranty repairs for 10 years or 100,000. I have attached my work repairs that document this same clutch ford issue. THE CONSUMER REQUESTED AN UPDATE.
Additional Notes:
The powertrain continues to have issues on my ford focus, specifically the transmission clutch continues to fail this occurred on 12-10-21 and previously had same issue with the clutch on 3-21-19 at 56, 949 mileage. Vehicle is available for inspection , my safety was put at risk because i was driving on freeway/expressway with cars going 65 mph and the vehicle clutch stalled and would not move forward in the middle of roadway endangering my safety in middle of freeway. The vehicle has been inspected twice by the same Ford Dealership. There were no warning lamps before my safety incident until after the fact where the check engine light appears. For these clutch issues ford says my vin does not qualify yet all these fords have the same issue and ford says im not eligible because my VIN which is ridiculous since they have even extended warranty repairs for 10 years or 100,000. I have attached my work repairs that document this same clutch ford issue. THE CONSUMER REQUESTED AN UPDATE.
Mfg Campaign: 11444523
Recall Date: Dec 21, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.
Corrective Action:
Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.
Additional Notes:
Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.
Mfg Campaign: 11444107
Recall Date: Dec 17, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.
Mfg Campaign: 11443890
Recall Date: Dec 15, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11443216
Recall Date: Dec 9, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Potential Consequences:
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11443216
Recall Date: Dec 9, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.
Corrective Action:
Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.
Additional Notes:
Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.
Mfg Campaign: 11443167
Recall Date: Dec 8, 2021
Ford Motor Company
Defect Description:
WHEELS:RIM
Potential Consequences:
When driving on a residential street, the wheel snapped and a truck parked in the neighborhood was almost hit (scraped the rim of the truck). Luckily, the incident did not happen once I got onto a faster road.
Corrective Action:
When driving on a residential street, the wheel snapped and a truck parked in the neighborhood was almost hit (scraped the rim of the truck). Luckily, the incident did not happen once I got onto a faster road.
Additional Notes:
When driving on a residential street, the wheel snapped and a truck parked in the neighborhood was almost hit (scraped the rim of the truck). Luckily, the incident did not happen once I got onto a faster road.
Mfg Campaign: 11442783
Recall Date: Dec 6, 2021
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