Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Complete Engine failure causing vehicle to be totally un drive able at only 91,000 miles. Engine failure cause was diagnosed by local authorized Ford dealer service department as systemic engine design flaw that caused catastrophic fluid intrusion into cylinder(s), rendering engine useless. Remedy, engine needs to be totally replaced, not repaired, but replaced. Not an isolated incident in my particular case as there have been thousands of issues with this model of engine that FORD (manufacturer) has employed on this model year, make, and model (2018 Ford Escape SEL). No warning lamps lighted to warn of potential engine failure, and most importantly, no written notices provided by Ford to alert of the catastrophic engine issue, and certainly no information on remedies provided either.
Corrective Action:
Complete Engine failure causing vehicle to be totally un drive able at only 91,000 miles. Engine failure cause was diagnosed by local authorized Ford dealer service department as systemic engine design flaw that caused catastrophic fluid intrusion into cylinder(s), rendering engine useless. Remedy, engine needs to be totally replaced, not repaired, but replaced. Not an isolated incident in my particular case as there have been thousands of issues with this model of engine that FORD (manufacturer) has employed on this model year, make, and model (2018 Ford Escape SEL). No warning lamps lighted to warn of potential engine failure, and most importantly, no written notices provided by Ford to alert of the catastrophic engine issue, and certainly no information on remedies provided either.
Additional Notes:
Complete Engine failure causing vehicle to be totally un drive able at only 91,000 miles. Engine failure cause was diagnosed by local authorized Ford dealer service department as systemic engine design flaw that caused catastrophic fluid intrusion into cylinder(s), rendering engine useless. Remedy, engine needs to be totally replaced, not repaired, but replaced. Not an isolated incident in my particular case as there have been thousands of issues with this model of engine that FORD (manufacturer) has employed on this model year, make, and model (2018 Ford Escape SEL). No warning lamps lighted to warn of potential engine failure, and most importantly, no written notices provided by Ford to alert of the catastrophic engine issue, and certainly no information on remedies provided either.
Mfg Campaign: 11634905
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is getting in to the engine and blowing the engine up. Ford is aware of the issue but is denying coverage and repair under a distraction. They are aware of the repair and issued Customer Satisfaction program 21N12 which is the fix to the engine. However, they say that if customer satisfaction program 19B37 was not completed prior to 2022, then you do not qualify to do 21N12 even though under 21N12 if the car is under 7 years old and 84,000 miles that it qualifies. Ford says that if the previous owner (since we did not get the car until 2023/24) did not do 19B37 that we are screwed and they will not cover the engine replacement that they know about. This issue is all over the internet, so I am shocked a recall has not been issued.
Corrective Action:
Coolant is getting in to the engine and blowing the engine up. Ford is aware of the issue but is denying coverage and repair under a distraction. They are aware of the repair and issued Customer Satisfaction program 21N12 which is the fix to the engine. However, they say that if customer satisfaction program 19B37 was not completed prior to 2022, then you do not qualify to do 21N12 even though under 21N12 if the car is under 7 years old and 84,000 miles that it qualifies. Ford says that if the previous owner (since we did not get the car until 2023/24) did not do 19B37 that we are screwed and they will not cover the engine replacement that they know about. This issue is all over the internet, so I am shocked a recall has not been issued.
Additional Notes:
Coolant is getting in to the engine and blowing the engine up. Ford is aware of the issue but is denying coverage and repair under a distraction. They are aware of the repair and issued Customer Satisfaction program 21N12 which is the fix to the engine. However, they say that if customer satisfaction program 19B37 was not completed prior to 2022, then you do not qualify to do 21N12 even though under 21N12 if the car is under 7 years old and 84,000 miles that it qualifies. Ford says that if the previous owner (since we did not get the car until 2023/24) did not do 19B37 that we are screwed and they will not cover the engine replacement that they know about. This issue is all over the internet, so I am shocked a recall has not been issued.
Mfg Campaign: 11634909
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon starting, the check engine warning light was illuminated. The engine fault service immediately message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the cylinder had misfired. The coolant was flooding the engine. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,800.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon starting, the check engine warning light was illuminated. The engine fault service immediately message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the cylinder had misfired. The coolant was flooding the engine. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,800.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon starting, the check engine warning light was illuminated. The engine fault service immediately message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the cylinder had misfired. The coolant was flooding the engine. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,800.
Mfg Campaign: 11634680
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. In addition, the vehicle was driving unusually rough with the engine misfiring. The contact and his father attempted to change the spark plugs. The contact stated that one of the spark plugs had seized and was unable to be removed. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall repair or special programs. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. In addition, the vehicle was driving unusually rough with the engine misfiring. The contact and his father attempted to change the spark plugs. The contact stated that one of the spark plugs had seized and was unable to be removed. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall repair or special programs. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. In addition, the vehicle was driving unusually rough with the engine misfiring. The contact and his father attempted to change the spark plugs. The contact stated that one of the spark plugs had seized and was unable to be removed. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall repair or special programs. The failure mileage was approximately 86,000.
Mfg Campaign: 11634343
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check Engine Light came on with Error Code Engine Misfire Cylider 1. Mechanic diagnosed it with a Burnt Valve from Coolant Intrusion. Car only has 85,000 miles on it. Contacted Ford and they said it's a known issue but they refuse to pay to fix the vehicle since my vehicle is 1,000 miles over the 84,000 mile mark.
Corrective Action:
Check Engine Light came on with Error Code Engine Misfire Cylider 1. Mechanic diagnosed it with a Burnt Valve from Coolant Intrusion. Car only has 85,000 miles on it. Contacted Ford and they said it's a known issue but they refuse to pay to fix the vehicle since my vehicle is 1,000 miles over the 84,000 mile mark.
Additional Notes:
Check Engine Light came on with Error Code Engine Misfire Cylider 1. Mechanic diagnosed it with a Burnt Valve from Coolant Intrusion. Car only has 85,000 miles on it. Contacted Ford and they said it's a known issue but they refuse to pay to fix the vehicle since my vehicle is 1,000 miles over the 84,000 mile mark.
Mfg Campaign: 11634494
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Less than one month after purchasing this used vehicle from a dealership, the check engine light came on. A personal code reader showed the PO302 code. Upon inspection by the manufacturer dealer we were told that it has an engine coolant leak, known as coolant intrusion. The mechanic noted that the engine appeared to have parts replaced trying to rectify this issue (prior to our ownership) but that the only fix to this issue is engine replacement with a cost of around $9500. We were told this would be our cost as the manufacturer no longer replaces the engines under a previous satisfaction program. Now the vehicle is shuttering and has the permanent PO302 code and showing signs of consistent misfiring. Facts lead us to the fact that the previous owner did not resolve the issue and then the dealership put a vehicle on the lot that should not have been without a new engine as this was a pre-existing problem to our purchase.
Corrective Action:
Less than one month after purchasing this used vehicle from a dealership, the check engine light came on. A personal code reader showed the PO302 code. Upon inspection by the manufacturer dealer we were told that it has an engine coolant leak, known as coolant intrusion. The mechanic noted that the engine appeared to have parts replaced trying to rectify this issue (prior to our ownership) but that the only fix to this issue is engine replacement with a cost of around $9500. We were told this would be our cost as the manufacturer no longer replaces the engines under a previous satisfaction program. Now the vehicle is shuttering and has the permanent PO302 code and showing signs of consistent misfiring. Facts lead us to the fact that the previous owner did not resolve the issue and then the dealership put a vehicle on the lot that should not have been without a new engine as this was a pre-existing problem to our purchase.
Additional Notes:
Less than one month after purchasing this used vehicle from a dealership, the check engine light came on. A personal code reader showed the PO302 code. Upon inspection by the manufacturer dealer we were told that it has an engine coolant leak, known as coolant intrusion. The mechanic noted that the engine appeared to have parts replaced trying to rectify this issue (prior to our ownership) but that the only fix to this issue is engine replacement with a cost of around $9500. We were told this would be our cost as the manufacturer no longer replaces the engines under a previous satisfaction program. Now the vehicle is shuttering and has the permanent PO302 code and showing signs of consistent misfiring. Facts lead us to the fact that the previous owner did not resolve the issue and then the dealership put a vehicle on the lot that should not have been without a new engine as this was a pre-existing problem to our purchase.
Mfg Campaign: 11633818
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, with the "Engine Fault Service Now” message displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was informed there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Programs: 21N12 and 19B37. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, with the "Engine Fault Service Now” message displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was informed there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Programs: 21N12 and 19B37. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, with the "Engine Fault Service Now” message displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was informed there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Programs: 21N12 and 19B37. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11633854
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving up a hill at an undisclosed speed, the engine overheated. The contact pulled over and waited for the engine to cool down. The contact stated that several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed and it was determined that there was coolant leaking into cylinder #2, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving up a hill at an undisclosed speed, the engine overheated. The contact pulled over and waited for the engine to cool down. The contact stated that several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed and it was determined that there was coolant leaking into cylinder #2, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving up a hill at an undisclosed speed, the engine overheated. The contact pulled over and waited for the engine to cool down. The contact stated that several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed and it was determined that there was coolant leaking into cylinder #2, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11633976
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11633683
Recall Date: Jan 2, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Corrective Action:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Additional Notes:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Mfg Campaign: 11633558
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Corrective Action:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Additional Notes:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Mfg Campaign: 11633558
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Corrective Action:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Additional Notes:
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more
Mfg Campaign: 11633558
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH in the rainy weather, the vehicle lost motive power. The "Transmission Failure" message was displayed. The vehicle coasted to the side of the road. Upon inspection, the contact discovered that transmission fluid was leaking from the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission shifter cable bushing listed in NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included, had failed along with the transmission. The contact was informed that the transmission shifter cable bushing had not caused the transmission to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH in the rainy weather, the vehicle lost motive power. The "Transmission Failure" message was displayed. The vehicle coasted to the side of the road. Upon inspection, the contact discovered that transmission fluid was leaking from the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission shifter cable bushing listed in NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included, had failed along with the transmission. The contact was informed that the transmission shifter cable bushing had not caused the transmission to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH in the rainy weather, the vehicle lost motive power. The "Transmission Failure" message was displayed. The vehicle coasted to the side of the road. Upon inspection, the contact discovered that transmission fluid was leaking from the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission shifter cable bushing listed in NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included, had failed along with the transmission. The contact was informed that the transmission shifter cable bushing had not caused the transmission to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
Mfg Campaign: 11633367
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of coolant. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that coolant was leaking into the engine and could cause engine failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of coolant. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that coolant was leaking into the engine and could cause engine failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of coolant. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that coolant was leaking into the engine and could cause engine failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Mfg Campaign: 11633412
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Good morning, I would like to discuss an issue concerning the Ford Motor Company and one of their many Technician Service Bulletins (TSB). I am a former auto technician now healthcare worker and had the unfortunate luck of purchasing a 2018 Ford Escape with 55k miles for my wife in 2023. The vehicle now has a check engine light on due to engine coolant leaking into the cylinders at 97k miles. After research I discovered Ford issued a limited time fix NOT a recall under the heading of TSB 19-2375 & TSB 21-N-12. The whole engine needs to be replaced and the Ford Motor Company will not pay for a flawed design. There seems to be multiple lawsuits due to many of these engines failing in different Ford Models. Why hasn't this been forced to be a recall? Many people are struggling as it is and a 7 thousand dollar repair is going to put me under. The people of this country including myself need the help of people with is voice. Please I am sinking here
Corrective Action:
Good morning, I would like to discuss an issue concerning the Ford Motor Company and one of their many Technician Service Bulletins (TSB). I am a former auto technician now healthcare worker and had the unfortunate luck of purchasing a 2018 Ford Escape with 55k miles for my wife in 2023. The vehicle now has a check engine light on due to engine coolant leaking into the cylinders at 97k miles. After research I discovered Ford issued a limited time fix NOT a recall under the heading of TSB 19-2375 & TSB 21-N-12. The whole engine needs to be replaced and the Ford Motor Company will not pay for a flawed design. There seems to be multiple lawsuits due to many of these engines failing in different Ford Models. Why hasn't this been forced to be a recall? Many people are struggling as it is and a 7 thousand dollar repair is going to put me under. The people of this country including myself need the help of people with is voice. Please I am sinking here
Additional Notes:
Good morning, I would like to discuss an issue concerning the Ford Motor Company and one of their many Technician Service Bulletins (TSB). I am a former auto technician now healthcare worker and had the unfortunate luck of purchasing a 2018 Ford Escape with 55k miles for my wife in 2023. The vehicle now has a check engine light on due to engine coolant leaking into the cylinders at 97k miles. After research I discovered Ford issued a limited time fix NOT a recall under the heading of TSB 19-2375 & TSB 21-N-12. The whole engine needs to be replaced and the Ford Motor Company will not pay for a flawed design. There seems to be multiple lawsuits due to many of these engines failing in different Ford Models. Why hasn't this been forced to be a recall? Many people are struggling as it is and a 7 thousand dollar repair is going to put me under. The people of this country including myself need the help of people with is voice. Please I am sinking here
Mfg Campaign: 11633044
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The contact performed a diagnostic test and identified an engine misfire. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was offered. The failure mileage was 104,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The contact performed a diagnostic test and identified an engine misfire. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was offered. The failure mileage was 104,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The contact performed a diagnostic test and identified an engine misfire. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was offered. The failure mileage was 104,000.
Mfg Campaign: 11633049
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine is exhibiting a P0302 Cylinder 2 misfire code and was taken to the Ford Dealership. Here, they stated the misfiring is due to a coolant leak that has seize the spark plug. The engine light has been on (periodically turning off) over the course of 3 weeks but the vehicle has not been driven much due to fear of stalling out in middle of drive/highway/road. Once the engine light started flashing it was towed to a Ford Dealership.
Corrective Action:
Engine is exhibiting a P0302 Cylinder 2 misfire code and was taken to the Ford Dealership. Here, they stated the misfiring is due to a coolant leak that has seize the spark plug. The engine light has been on (periodically turning off) over the course of 3 weeks but the vehicle has not been driven much due to fear of stalling out in middle of drive/highway/road. Once the engine light started flashing it was towed to a Ford Dealership.
Additional Notes:
Engine is exhibiting a P0302 Cylinder 2 misfire code and was taken to the Ford Dealership. Here, they stated the misfiring is due to a coolant leak that has seize the spark plug. The engine light has been on (periodically turning off) over the course of 3 weeks but the vehicle has not been driven much due to fear of stalling out in middle of drive/highway/road. Once the engine light started flashing it was towed to a Ford Dealership.
Mfg Campaign: 11632807
Recall Date: Dec 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking in the engine at 96k miles. Car locked up and is not drivable. Manufacture quoted me $8500 for the repairs.
Corrective Action:
Coolant leaking in the engine at 96k miles. Car locked up and is not drivable. Manufacture quoted me $8500 for the repairs.
Additional Notes:
Coolant leaking in the engine at 96k miles. Car locked up and is not drivable. Manufacture quoted me $8500 for the repairs.
Mfg Campaign: 11632821
Recall Date: Dec 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car occasionally ran rough, engine light came on, code indicated a misfire so we changed the spark plugs and coils. No improvement, then suddenly while on the interstate, it was jumping and bucking and could barely run. Took it to a Ford dealer and they said it was a known problem with engine coolant leaks in Ecoboost engines but that they what $9,000 to replace it. This is not only reprehensible corporate irresponsibility but a safety issue, as my defective engine suddenly stopped working properly while I was driving in heavy high speed traffic.
Corrective Action:
Car occasionally ran rough, engine light came on, code indicated a misfire so we changed the spark plugs and coils. No improvement, then suddenly while on the interstate, it was jumping and bucking and could barely run. Took it to a Ford dealer and they said it was a known problem with engine coolant leaks in Ecoboost engines but that they what $9,000 to replace it. This is not only reprehensible corporate irresponsibility but a safety issue, as my defective engine suddenly stopped working properly while I was driving in heavy high speed traffic.
Additional Notes:
Car occasionally ran rough, engine light came on, code indicated a misfire so we changed the spark plugs and coils. No improvement, then suddenly while on the interstate, it was jumping and bucking and could barely run. Took it to a Ford dealer and they said it was a known problem with engine coolant leaks in Ecoboost engines but that they what $9,000 to replace it. This is not only reprehensible corporate irresponsibility but a safety issue, as my defective engine suddenly stopped working properly while I was driving in heavy high speed traffic.
Mfg Campaign: 11632826
Recall Date: Dec 28, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Corrective Action:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Additional Notes:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Mfg Campaign: 11632865
Recall Date: Dec 28, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury