Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment, and the contact smelled an oil odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 81,000. The contact was told by a Ford mechanic the engine failure was due to faulty fuel pump.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment, and the contact smelled an oil odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 81,000. The contact was told by a Ford mechanic the engine failure was due to faulty fuel pump.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment, and the contact smelled an oil odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 81,000. The contact was told by a Ford mechanic the engine failure was due to faulty fuel pump.
Mfg Campaign: 11541291
Recall Date: Aug 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
Corrective Action:
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
Additional Notes:
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
Mfg Campaign: 11540489
Recall Date: Aug 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
Corrective Action:
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
Additional Notes:
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
Mfg Campaign: 11540489
Recall Date: Aug 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I appears my oil pump has failed and the car has no power and a low oil pressure alert is on the dashboard. This failure happened while my 17 year old daughter was driving on HWY 290 in Austin, TX. This caused her vehicle to stall in the middle of traffic which was very dangerous. She was able to start the care and immediately pull over in traffic, but the care would not go very good at all. There were no warning lights on in the vehicle when this happened.
Corrective Action:
I appears my oil pump has failed and the car has no power and a low oil pressure alert is on the dashboard. This failure happened while my 17 year old daughter was driving on HWY 290 in Austin, TX. This caused her vehicle to stall in the middle of traffic which was very dangerous. She was able to start the care and immediately pull over in traffic, but the care would not go very good at all. There were no warning lights on in the vehicle when this happened.
Additional Notes:
I appears my oil pump has failed and the car has no power and a low oil pressure alert is on the dashboard. This failure happened while my 17 year old daughter was driving on HWY 290 in Austin, TX. This caused her vehicle to stall in the middle of traffic which was very dangerous. She was able to start the care and immediately pull over in traffic, but the care would not go very good at all. There were no warning lights on in the vehicle when this happened.
Mfg Campaign: 11540093
Recall Date: Aug 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the low oil pressure message was displayed. The vehicle would not accelerate and decelerated independently. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic who stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the low oil pressure message was displayed. The vehicle would not accelerate and decelerated independently. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic who stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the low oil pressure message was displayed. The vehicle would not accelerate and decelerated independently. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic who stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Mfg Campaign: 11538993
Recall Date: Aug 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
Corrective Action:
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
Additional Notes:
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
Mfg Campaign: 11538704
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
Corrective Action:
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
Additional Notes:
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
Mfg Campaign: 11538704
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Mfg Campaign: 11536889
Recall Date: Aug 7, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Mfg Campaign: 11536889
Recall Date: Aug 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Last week, my 2018 Ford Ecosport had the engine pressure oil light come on as I was merging onto the highway. I stopped driving immediately and had it towed but it didn't matter, the engine is ruined. I looked it up when I got home and FORD knows about this! They could have easily issued a recall. Luckily I was able to leave the highway right away or god knows what would have happened. Heather: SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss ofengine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use.
Corrective Action:
Last week, my 2018 Ford Ecosport had the engine pressure oil light come on as I was merging onto the highway. I stopped driving immediately and had it towed but it didn't matter, the engine is ruined. I looked it up when I got home and FORD knows about this! They could have easily issued a recall. Luckily I was able to leave the highway right away or god knows what would have happened. Heather: SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss ofengine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use.
Additional Notes:
Last week, my 2018 Ford Ecosport had the engine pressure oil light come on as I was merging onto the highway. I stopped driving immediately and had it towed but it didn't matter, the engine is ruined. I looked it up when I got home and FORD knows about this! They could have easily issued a recall. Luckily I was able to leave the highway right away or god knows what would have happened. Heather: SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss ofengine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use.
Mfg Campaign: 11536055
Recall Date: Aug 2, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11535526
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11535526
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving approximately 40–60 MPH, the vehicle decelerated and stopped. The driver was able to restart the vehicle. The low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there were metal shavings inside the engine. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving approximately 40–60 MPH, the vehicle decelerated and stopped. The driver was able to restart the vehicle. The low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there were metal shavings inside the engine. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that while driving approximately 40–60 MPH, the vehicle decelerated and stopped. The driver was able to restart the vehicle. The low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there were metal shavings inside the engine. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Mfg Campaign: 11534277
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 16 year old daughter was driving the car on a busy road that is 55mph and the car oil and engine lights came on with no warning and the car started clunking and died. The car out of the blue had lost all oil pressure and the engine seized. She was lucky she was able to safely move over to the side of the road. The oil had been changed 90 days prior and there were no lights on the dash. The oil pump just failed as she was driving with no warning.
Corrective Action:
My 16 year old daughter was driving the car on a busy road that is 55mph and the car oil and engine lights came on with no warning and the car started clunking and died. The car out of the blue had lost all oil pressure and the engine seized. She was lucky she was able to safely move over to the side of the road. The oil had been changed 90 days prior and there were no lights on the dash. The oil pump just failed as she was driving with no warning.
Additional Notes:
My 16 year old daughter was driving the car on a busy road that is 55mph and the car oil and engine lights came on with no warning and the car started clunking and died. The car out of the blue had lost all oil pressure and the engine seized. She was lucky she was able to safely move over to the side of the road. The oil had been changed 90 days prior and there were no lights on the dash. The oil pump just failed as she was driving with no warning.
Mfg Campaign: 11533586
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I’m being told by ford my lug nuts need replaced on my ford all of them due to they could come loose if not be able to remove them
Corrective Action:
I’m being told by ford my lug nuts need replaced on my ford all of them due to they could come loose if not be able to remove them
Additional Notes:
I’m being told by ford my lug nuts need replaced on my ford all of them due to they could come loose if not be able to remove them
Mfg Campaign: 11532806
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Corrective Action:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Additional Notes:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Mfg Campaign: 11532558
Recall Date: Jul 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Corrective Action:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Additional Notes:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Mfg Campaign: 11532558
Recall Date: Jul 16, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Corrective Action:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Additional Notes:
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Mfg Campaign: 11532558
Recall Date: Jul 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving on interstate when Low Oil Indicator came on and car wouldn't go above 20mph. Pulled or coasted off exit and car stopped in middle of exit ramp. Thankfully this was at 10:30 at night, if this was during the day it could have been life threatening! Had car towed to AAA shop and there was oil but appears the oil pump failed and now I need a new engine. Ford needs to recall! 68,400 miles and needs new engine unacceptable
Corrective Action:
Was driving on interstate when Low Oil Indicator came on and car wouldn't go above 20mph. Pulled or coasted off exit and car stopped in middle of exit ramp. Thankfully this was at 10:30 at night, if this was during the day it could have been life threatening! Had car towed to AAA shop and there was oil but appears the oil pump failed and now I need a new engine. Ford needs to recall! 68,400 miles and needs new engine unacceptable
Additional Notes:
Was driving on interstate when Low Oil Indicator came on and car wouldn't go above 20mph. Pulled or coasted off exit and car stopped in middle of exit ramp. Thankfully this was at 10:30 at night, if this was during the day it could have been life threatening! Had car towed to AAA shop and there was oil but appears the oil pump failed and now I need a new engine. Ford needs to recall! 68,400 miles and needs new engine unacceptable
Mfg Campaign: 11532348
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated that when the vehicle was shifted to drive or reverse, the vehicle started to jerk. The contact stated that while driving approximately 30 - 55 MPH, the engine started to overheat with the "Low Engine Oil Pressure" message and the oil lamp warning light illuminated. The vehicle stalled and the contact coasted to the side of the road. The contact was able to restart the vehicle. The failure recurred 3 times on that day. The contact became aware of white smoke coming from the rear of the vehicle near the exhaust pipe which dissipated after the vehicle was shut off. The vehicle was taken to the dealer and the contact notified that vehicle had experienced engine failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated that when the vehicle was shifted to drive or reverse, the vehicle started to jerk. The contact stated that while driving approximately 30 - 55 MPH, the engine started to overheat with the "Low Engine Oil Pressure" message and the oil lamp warning light illuminated. The vehicle stalled and the contact coasted to the side of the road. The contact was able to restart the vehicle. The failure recurred 3 times on that day. The contact became aware of white smoke coming from the rear of the vehicle near the exhaust pipe which dissipated after the vehicle was shut off. The vehicle was taken to the dealer and the contact notified that vehicle had experienced engine failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated that when the vehicle was shifted to drive or reverse, the vehicle started to jerk. The contact stated that while driving approximately 30 - 55 MPH, the engine started to overheat with the "Low Engine Oil Pressure" message and the oil lamp warning light illuminated. The vehicle stalled and the contact coasted to the side of the road. The contact was able to restart the vehicle. The failure recurred 3 times on that day. The contact became aware of white smoke coming from the rear of the vehicle near the exhaust pipe which dissipated after the vehicle was shut off. The vehicle was taken to the dealer and the contact notified that vehicle had experienced engine failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11532064
Recall Date: Jul 13, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury