Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WILL NOT SHIFT GEARS. WILL REV UP AND SLOW DOWN ON IT'S OWN BUT BARELY MOVES. STEPPING ON GAS PADDLE DOES NOT HELP PROBLEM AS IT WILL NOT SHIFT
Corrective Action:
VEHICLE WILL NOT SHIFT GEARS. WILL REV UP AND SLOW DOWN ON IT'S OWN BUT BARELY MOVES. STEPPING ON GAS PADDLE DOES NOT HELP PROBLEM AS IT WILL NOT SHIFT
Additional Notes:
VEHICLE WILL NOT SHIFT GEARS. WILL REV UP AND SLOW DOWN ON IT'S OWN BUT BARELY MOVES. STEPPING ON GAS PADDLE DOES NOT HELP PROBLEM AS IT WILL NOT SHIFT
Mfg Campaign: 11373696
Recall Date: Nov 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.
Corrective Action:
RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.
Additional Notes:
RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.
Mfg Campaign: 11373161
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.*DT*DT CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Corrective Action:
THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.*DT*DT CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Additional Notes:
THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.*DT*DT CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Mfg Campaign: 11372686
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION ON MY DODGE CARAVAN FAILED. THE PUMP ON IT FAILED. THERE IS A RECALL FOR THIS SAME PROBLEM BUT DODGE SAYS IT'S VIN SPECIFIC AND MINE IS NOT COVERED. SINCE THEY HOLD ALL OF THE INFO. HOW DO I KNOW THEY ARE NOT LYING. THE REPAIR COST ME $4,700.00. THEY REFUSE TO PAY. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST. DODGE RECALL IS HTSA 16V46100. THANKS, DAVID J. ARNOLD
Corrective Action:
THE TRANSMISSION ON MY DODGE CARAVAN FAILED. THE PUMP ON IT FAILED. THERE IS A RECALL FOR THIS SAME PROBLEM BUT DODGE SAYS IT'S VIN SPECIFIC AND MINE IS NOT COVERED. SINCE THEY HOLD ALL OF THE INFO. HOW DO I KNOW THEY ARE NOT LYING. THE REPAIR COST ME $4,700.00. THEY REFUSE TO PAY. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST. DODGE RECALL IS HTSA 16V46100. THANKS, DAVID J. ARNOLD
Additional Notes:
THE TRANSMISSION ON MY DODGE CARAVAN FAILED. THE PUMP ON IT FAILED. THERE IS A RECALL FOR THIS SAME PROBLEM BUT DODGE SAYS IT'S VIN SPECIFIC AND MINE IS NOT COVERED. SINCE THEY HOLD ALL OF THE INFO. HOW DO I KNOW THEY ARE NOT LYING. THE REPAIR COST ME $4,700.00. THEY REFUSE TO PAY. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST. DODGE RECALL IS HTSA 16V46100. THANKS, DAVID J. ARNOLD
Mfg Campaign: 11372537
Recall Date: Nov 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS SLIPPING AND CONTINUING TO GET WORSE!
Corrective Action:
TRANSMISSION IS SLIPPING AND CONTINUING TO GET WORSE!
Additional Notes:
TRANSMISSION IS SLIPPING AND CONTINUING TO GET WORSE!
Mfg Campaign: 11366716
Recall Date: Oct 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE
Corrective Action:
PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE
Additional Notes:
PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE
Mfg Campaign: 11366574
Recall Date: Oct 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE
Corrective Action:
PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE
Additional Notes:
PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE
Mfg Campaign: 11366574
Recall Date: Oct 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S SIDE SLIDING DOOR STUCK IN LOCKED POSITION. 46,544 MILES
Corrective Action:
DRIVER'S SIDE SLIDING DOOR STUCK IN LOCKED POSITION. 46,544 MILES
Additional Notes:
DRIVER'S SIDE SLIDING DOOR STUCK IN LOCKED POSITION. 46,544 MILES
Mfg Campaign: 11365958
Recall Date: Oct 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER WHILE DRIVING UPHILL AND THE VEHICLE ROLLED BACKWARDS. THE CONTACT DEPRESSED THE BRAKE PEDAL FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER SALVADORE CHRYSLER DODGE JEEP RAM (442 W BROADWAY #2, GARDNER, MA 01440) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,973.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER WHILE DRIVING UPHILL AND THE VEHICLE ROLLED BACKWARDS. THE CONTACT DEPRESSED THE BRAKE PEDAL FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER SALVADORE CHRYSLER DODGE JEEP RAM (442 W BROADWAY #2, GARDNER, MA 01440) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,973.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER WHILE DRIVING UPHILL AND THE VEHICLE ROLLED BACKWARDS. THE CONTACT DEPRESSED THE BRAKE PEDAL FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER SALVADORE CHRYSLER DODGE JEEP RAM (442 W BROADWAY #2, GARDNER, MA 01440) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,973.
Mfg Campaign: 11365639
Recall Date: Oct 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDING DOOR MAKING BUZZING NOISE WHEN LOCKING OR UNLOCKING STATIONARY. DOOR LOCK ACTUATOR
Corrective Action:
SLIDING DOOR MAKING BUZZING NOISE WHEN LOCKING OR UNLOCKING STATIONARY. DOOR LOCK ACTUATOR
Additional Notes:
SLIDING DOOR MAKING BUZZING NOISE WHEN LOCKING OR UNLOCKING STATIONARY. DOOR LOCK ACTUATOR
Mfg Campaign: 11365643
Recall Date: Oct 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION PUMP NOT COVERED HAS THIS PROBLEM SHOULD BE COVERED UNDER RECALL BUT IS NOT WHY
Corrective Action:
TRANSMISSION PUMP NOT COVERED HAS THIS PROBLEM SHOULD BE COVERED UNDER RECALL BUT IS NOT WHY
Additional Notes:
TRANSMISSION PUMP NOT COVERED HAS THIS PROBLEM SHOULD BE COVERED UNDER RECALL BUT IS NOT WHY
Mfg Campaign: 11365327
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE PASSENGER DOOR WILL NOT OPEN AND IS "LOCKED". NO MANUAL OR FOB ATTEMPT WILL ALLOW ENTRY OR EXIT. IN THE EVENT OF AN ACCIDENT NO ONE WILL BE ABLE TO OPEN THIS DOOR. THIS IS REPORTED 100'S OF TIMES ON VARIOUS SITES AS A KNOWN ISSUE WITH THIS MODEL.
Corrective Action:
THE DRIVER SIDE PASSENGER DOOR WILL NOT OPEN AND IS "LOCKED". NO MANUAL OR FOB ATTEMPT WILL ALLOW ENTRY OR EXIT. IN THE EVENT OF AN ACCIDENT NO ONE WILL BE ABLE TO OPEN THIS DOOR. THIS IS REPORTED 100'S OF TIMES ON VARIOUS SITES AS A KNOWN ISSUE WITH THIS MODEL.
Additional Notes:
THE DRIVER SIDE PASSENGER DOOR WILL NOT OPEN AND IS "LOCKED". NO MANUAL OR FOB ATTEMPT WILL ALLOW ENTRY OR EXIT. IN THE EVENT OF AN ACCIDENT NO ONE WILL BE ABLE TO OPEN THIS DOOR. THIS IS REPORTED 100'S OF TIMES ON VARIOUS SITES AS A KNOWN ISSUE WITH THIS MODEL.
Mfg Campaign: 11365451
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Corrective Action:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Additional Notes:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Mfg Campaign: 11365111
Recall Date: Oct 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Corrective Action:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Additional Notes:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Mfg Campaign: 11365111
Recall Date: Oct 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Corrective Action:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Additional Notes:
LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.
Mfg Campaign: 11365111
Recall Date: Oct 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED A TOWING SERVICE HOWEVER, THE VEHICLE WAS UNABLE TO BE JUMP STARTED. THE CONTACT HAD THE BATTERY CHECKED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. VICTORVILLE MOTORS CHRYSLER JEEP DODGE RAM (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VIN. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT HE WAS RESPONSIBLE TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,888.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED A TOWING SERVICE HOWEVER, THE VEHICLE WAS UNABLE TO BE JUMP STARTED. THE CONTACT HAD THE BATTERY CHECKED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. VICTORVILLE MOTORS CHRYSLER JEEP DODGE RAM (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VIN. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT HE WAS RESPONSIBLE TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,888.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED A TOWING SERVICE HOWEVER, THE VEHICLE WAS UNABLE TO BE JUMP STARTED. THE CONTACT HAD THE BATTERY CHECKED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. VICTORVILLE MOTORS CHRYSLER JEEP DODGE RAM (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VIN. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT HE WAS RESPONSIBLE TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,888.
Mfg Campaign: 11365135
Recall Date: Oct 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.
Corrective Action:
OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.
Additional Notes:
OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.
Mfg Campaign: 11364904
Recall Date: Oct 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.
Corrective Action:
OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.
Additional Notes:
OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.
Mfg Campaign: 11364904
Recall Date: Oct 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE PASSENGER SIDE SLIDING DOOR LOCK ACTUATOR MAKES A LOUD OBNOXIOUS BUZZING SOUND WHEN IT IS UNLOCKED. IT HAPPENS EVERY TIME THE ACTUATOR UNLOCKS THE DOOR. WE ARE CONCERNED AS IT IS A SIGN OF A FAULTY PART THAT COULD AT SOME POINT FAIL COMPLETELY CREATING A SAFETY HAZARD. MANY 2016 DODGE GRAND CARAVAN OWNERS ARE COMPLAINING OF THIS EXACT SAME PHENOMENON. APPARENTLY A GEAR WITH PLASTIC TEETH IS WEARING DOWN AND A WORM GEAR IS GRINDING ON THE TEETH. THIS WILL EVENTUALLY CAUSE TOTAL FAILURE. THERE NEEDS TO BE A RECALL ON THIS AS IT IS A SYSTEMIC PROBLEM.
Corrective Action:
THE PASSENGER SIDE SLIDING DOOR LOCK ACTUATOR MAKES A LOUD OBNOXIOUS BUZZING SOUND WHEN IT IS UNLOCKED. IT HAPPENS EVERY TIME THE ACTUATOR UNLOCKS THE DOOR. WE ARE CONCERNED AS IT IS A SIGN OF A FAULTY PART THAT COULD AT SOME POINT FAIL COMPLETELY CREATING A SAFETY HAZARD. MANY 2016 DODGE GRAND CARAVAN OWNERS ARE COMPLAINING OF THIS EXACT SAME PHENOMENON. APPARENTLY A GEAR WITH PLASTIC TEETH IS WEARING DOWN AND A WORM GEAR IS GRINDING ON THE TEETH. THIS WILL EVENTUALLY CAUSE TOTAL FAILURE. THERE NEEDS TO BE A RECALL ON THIS AS IT IS A SYSTEMIC PROBLEM.
Additional Notes:
THE PASSENGER SIDE SLIDING DOOR LOCK ACTUATOR MAKES A LOUD OBNOXIOUS BUZZING SOUND WHEN IT IS UNLOCKED. IT HAPPENS EVERY TIME THE ACTUATOR UNLOCKS THE DOOR. WE ARE CONCERNED AS IT IS A SIGN OF A FAULTY PART THAT COULD AT SOME POINT FAIL COMPLETELY CREATING A SAFETY HAZARD. MANY 2016 DODGE GRAND CARAVAN OWNERS ARE COMPLAINING OF THIS EXACT SAME PHENOMENON. APPARENTLY A GEAR WITH PLASTIC TEETH IS WEARING DOWN AND A WORM GEAR IS GRINDING ON THE TEETH. THIS WILL EVENTUALLY CAUSE TOTAL FAILURE. THERE NEEDS TO BE A RECALL ON THIS AS IT IS A SYSTEMIC PROBLEM.
Mfg Campaign: 11364430
Recall Date: Oct 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOTH SLIDING DOORS ON MY VEHICLE ALL OF A SUDDEN STOPPED WORKING WITH NO WARNING GIVING. I'VE LOOKED INTO THIS AN SEEN THERE HAS BEEN MANY COMPLAINT ABOUT THIS ISSUE TO DODGE AND NOTHING HAS BEEN DONE. UNABLE TO OPEN THE SLIDING DOORS IS A SAFETY ISSUE AND PUTS PEOPLE LIVES IN DANGER ON A DAILY BASIS DUE TO NOT ADDRESSING THE ISSUE IMMEDIATELY. I AM REACHING OUT TO HAVE THIS ISSUE RESOLVED BEFORE SOMEONE LOSE THEIR LIFE TO THIS OR EITHER SOMEONE KIDS. IF THERE IS AN EMERGENCY WITH AN FIRE, OR AND ACCIDENT AND PEOPLE NEED TO VACATE IMMEDIATELY THERE WILL BE LIVES LOST.
Corrective Action:
BOTH SLIDING DOORS ON MY VEHICLE ALL OF A SUDDEN STOPPED WORKING WITH NO WARNING GIVING. I'VE LOOKED INTO THIS AN SEEN THERE HAS BEEN MANY COMPLAINT ABOUT THIS ISSUE TO DODGE AND NOTHING HAS BEEN DONE. UNABLE TO OPEN THE SLIDING DOORS IS A SAFETY ISSUE AND PUTS PEOPLE LIVES IN DANGER ON A DAILY BASIS DUE TO NOT ADDRESSING THE ISSUE IMMEDIATELY. I AM REACHING OUT TO HAVE THIS ISSUE RESOLVED BEFORE SOMEONE LOSE THEIR LIFE TO THIS OR EITHER SOMEONE KIDS. IF THERE IS AN EMERGENCY WITH AN FIRE, OR AND ACCIDENT AND PEOPLE NEED TO VACATE IMMEDIATELY THERE WILL BE LIVES LOST.
Additional Notes:
BOTH SLIDING DOORS ON MY VEHICLE ALL OF A SUDDEN STOPPED WORKING WITH NO WARNING GIVING. I'VE LOOKED INTO THIS AN SEEN THERE HAS BEEN MANY COMPLAINT ABOUT THIS ISSUE TO DODGE AND NOTHING HAS BEEN DONE. UNABLE TO OPEN THE SLIDING DOORS IS A SAFETY ISSUE AND PUTS PEOPLE LIVES IN DANGER ON A DAILY BASIS DUE TO NOT ADDRESSING THE ISSUE IMMEDIATELY. I AM REACHING OUT TO HAVE THIS ISSUE RESOLVED BEFORE SOMEONE LOSE THEIR LIFE TO THIS OR EITHER SOMEONE KIDS. IF THERE IS AN EMERGENCY WITH AN FIRE, OR AND ACCIDENT AND PEOPLE NEED TO VACATE IMMEDIATELY THERE WILL BE LIVES LOST.
Mfg Campaign: 11364329
Recall Date: Oct 14, 2020
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