Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
Corrective Action:
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
Additional Notes:
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
Mfg Campaign: 11465803
Recall Date: May 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
Corrective Action:
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
Additional Notes:
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
Mfg Campaign: 11465803
Recall Date: May 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our van shifts really hard at low speeds (around 12-15mph). This happens randomly. We’ve taken to our dealership and they’ve replaced the electronic shift module (I think that’s what they called it) but it’s doing it again. This has been going on for over 3 years!
Corrective Action:
Our van shifts really hard at low speeds (around 12-15mph). This happens randomly. We’ve taken to our dealership and they’ve replaced the electronic shift module (I think that’s what they called it) but it’s doing it again. This has been going on for over 3 years!
Additional Notes:
Our van shifts really hard at low speeds (around 12-15mph). This happens randomly. We’ve taken to our dealership and they’ve replaced the electronic shift module (I think that’s what they called it) but it’s doing it again. This has been going on for over 3 years!
Mfg Campaign: 11465816
Recall Date: May 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Corrective Action:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Additional Notes:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Mfg Campaign: 11465662
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Corrective Action:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Additional Notes:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Mfg Campaign: 11465662
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Corrective Action:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Additional Notes:
I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.
Mfg Campaign: 11465662
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
After running my van through the car wash we found water leaking into the left rear interior through the roof. We took the vehicle to the dealer and they showed us the left rear seam under the roof trim was not completely sealed and had a hole in it. The seam sealer from the factory is painted in color and we had to pay to have our roof resealed due to factory defect. This could be safety related in nature due to exhaust gases from the tail pipe flowing back into the unsealed vehicle.
Corrective Action:
After running my van through the car wash we found water leaking into the left rear interior through the roof. We took the vehicle to the dealer and they showed us the left rear seam under the roof trim was not completely sealed and had a hole in it. The seam sealer from the factory is painted in color and we had to pay to have our roof resealed due to factory defect. This could be safety related in nature due to exhaust gases from the tail pipe flowing back into the unsealed vehicle.
Additional Notes:
After running my van through the car wash we found water leaking into the left rear interior through the roof. We took the vehicle to the dealer and they showed us the left rear seam under the roof trim was not completely sealed and had a hole in it. The seam sealer from the factory is painted in color and we had to pay to have our roof resealed due to factory defect. This could be safety related in nature due to exhaust gases from the tail pipe flowing back into the unsealed vehicle.
Mfg Campaign: 11462480
Recall Date: Apr 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
14 mph, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission
Corrective Action:
14 mph, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission
Additional Notes:
14 mph, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission
Mfg Campaign: 11462057
Recall Date: Apr 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.
Corrective Action:
The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.
Additional Notes:
The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.
Mfg Campaign: 11461572
Recall Date: Apr 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.
Corrective Action:
The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.
Additional Notes:
The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.
Mfg Campaign: 11461572
Recall Date: Apr 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2017 Chrysler Pacifica. There have been multiple instances recently where my car has stalled and lost power while on the road. There was a recall on it (U01) in 2018, for the powertrain control module because it was stalling and losing power. I completed the recall and did not experience issues again until the last month or so. I had taken my car in for service because it kept lurching forward when trying to accelerate from a stop. They did an update, and since then I have had multiple occasions when I lost power. I took it to the dealership after each instance and it has not been replicated, however they did see the error codes and tried to reset the vehicle. Last week they took the computer back to factory settings to try to fix it. This is a very dangerous situation since my car slows down and completely turns off in the middle of traffic. We are lucky we have not been hit by another car yet. There were no warning lamps, messages, or other symptoms prior to the power failure.
Corrective Action:
I have a 2017 Chrysler Pacifica. There have been multiple instances recently where my car has stalled and lost power while on the road. There was a recall on it (U01) in 2018, for the powertrain control module because it was stalling and losing power. I completed the recall and did not experience issues again until the last month or so. I had taken my car in for service because it kept lurching forward when trying to accelerate from a stop. They did an update, and since then I have had multiple occasions when I lost power. I took it to the dealership after each instance and it has not been replicated, however they did see the error codes and tried to reset the vehicle. Last week they took the computer back to factory settings to try to fix it. This is a very dangerous situation since my car slows down and completely turns off in the middle of traffic. We are lucky we have not been hit by another car yet. There were no warning lamps, messages, or other symptoms prior to the power failure.
Additional Notes:
I have a 2017 Chrysler Pacifica. There have been multiple instances recently where my car has stalled and lost power while on the road. There was a recall on it (U01) in 2018, for the powertrain control module because it was stalling and losing power. I completed the recall and did not experience issues again until the last month or so. I had taken my car in for service because it kept lurching forward when trying to accelerate from a stop. They did an update, and since then I have had multiple occasions when I lost power. I took it to the dealership after each instance and it has not been replicated, however they did see the error codes and tried to reset the vehicle. Last week they took the computer back to factory settings to try to fix it. This is a very dangerous situation since my car slows down and completely turns off in the middle of traffic. We are lucky we have not been hit by another car yet. There were no warning lamps, messages, or other symptoms prior to the power failure.
Mfg Campaign: 11461145
Recall Date: Apr 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022
Corrective Action:
Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022
Additional Notes:
Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022
Mfg Campaign: 11458823
Recall Date: Mar 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022
Corrective Action:
Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022
Additional Notes:
Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022
Mfg Campaign: 11458823
Recall Date: Mar 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was leaking oil. The contact took the vehicle to a certified mechanic who diagnosed that the oil filter housing was fractured and leaking. The oil filter needed to be replaced; however, the part was on back order and was not yet replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Corrective Action:
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was leaking oil. The contact took the vehicle to a certified mechanic who diagnosed that the oil filter housing was fractured and leaking. The oil filter needed to be replaced; however, the part was on back order and was not yet replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Additional Notes:
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was leaking oil. The contact took the vehicle to a certified mechanic who diagnosed that the oil filter housing was fractured and leaking. The oil filter needed to be replaced; however, the part was on back order and was not yet replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Mfg Campaign: 11457169
Recall Date: Mar 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service
Corrective Action:
Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service
Additional Notes:
Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service
Mfg Campaign: 11455842
Recall Date: Mar 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service
Corrective Action:
Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service
Additional Notes:
Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service
Mfg Campaign: 11455842
Recall Date: Mar 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chrysler Pacifica. The contact stated while reversing two days after purchasing the vehicle, the electronic shifter was placed into DRIVE however, the vehicle would not move. The warning message "Service Shifter" was illuminated. The contact continued to engage the electronic shifter until the vehicle responded. The contact stated that the failure reoccurred and the vehicle was taken to the dealer where the vehicle was purchased. The dealer then towed the vehicle to an authorized Chrysler dealer, where the vehicle was diagnosed with an electrical wiring failure. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle was taken back to the dealer again to be repaired. The dealer repaired the vehicle; however, the failure reoccurred while driving. The contact stated while driving at 60 MPH on the highway, the vehicle suddenly stalled, almost causing other vehicles to crash into the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where it was purchased and then the vehicle was taken to a second Chrysler dealer; Frontier Dodge Chrysler Jeep Ram Fiat (5801 TX-327 Spur, Lubbock, TX 79424). The second Chrysler dealer diagnosed the failure as an electrical failure. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the second dealer who notified the manufacturer of the failure. The manufacturer advised the dealer to replace the battery. The battery was replaced; however, the failure persisted. The vehicle was taken back to the second Chrysler dealer but was not repaired. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2017 Chrysler Pacifica. The contact stated while reversing two days after purchasing the vehicle, the electronic shifter was placed into DRIVE however, the vehicle would not move. The warning message "Service Shifter" was illuminated. The contact continued to engage the electronic shifter until the vehicle responded. The contact stated that the failure reoccurred and the vehicle was taken to the dealer where the vehicle was purchased. The dealer then towed the vehicle to an authorized Chrysler dealer, where the vehicle was diagnosed with an electrical wiring failure. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle was taken back to the dealer again to be repaired. The dealer repaired the vehicle; however, the failure reoccurred while driving. The contact stated while driving at 60 MPH on the highway, the vehicle suddenly stalled, almost causing other vehicles to crash into the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where it was purchased and then the vehicle was taken to a second Chrysler dealer; Frontier Dodge Chrysler Jeep Ram Fiat (5801 TX-327 Spur, Lubbock, TX 79424). The second Chrysler dealer diagnosed the failure as an electrical failure. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the second dealer who notified the manufacturer of the failure. The manufacturer advised the dealer to replace the battery. The battery was replaced; however, the failure persisted. The vehicle was taken back to the second Chrysler dealer but was not repaired. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2017 Chrysler Pacifica. The contact stated while reversing two days after purchasing the vehicle, the electronic shifter was placed into DRIVE however, the vehicle would not move. The warning message "Service Shifter" was illuminated. The contact continued to engage the electronic shifter until the vehicle responded. The contact stated that the failure reoccurred and the vehicle was taken to the dealer where the vehicle was purchased. The dealer then towed the vehicle to an authorized Chrysler dealer, where the vehicle was diagnosed with an electrical wiring failure. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle was taken back to the dealer again to be repaired. The dealer repaired the vehicle; however, the failure reoccurred while driving. The contact stated while driving at 60 MPH on the highway, the vehicle suddenly stalled, almost causing other vehicles to crash into the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where it was purchased and then the vehicle was taken to a second Chrysler dealer; Frontier Dodge Chrysler Jeep Ram Fiat (5801 TX-327 Spur, Lubbock, TX 79424). The second Chrysler dealer diagnosed the failure as an electrical failure. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the second dealer who notified the manufacturer of the failure. The manufacturer advised the dealer to replace the battery. The battery was replaced; however, the failure persisted. The vehicle was taken back to the second Chrysler dealer but was not repaired. The failure mileage was approximately 73,000.
Mfg Campaign: 11455240
Recall Date: Mar 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving below 20 MPH, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving below 20 MPH, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving below 20 MPH, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Mfg Campaign: 11454801
Recall Date: Mar 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2017 CHRYSLER PACIFICA STARTED LEAKING OIL AT 69000 MILES . I NOTIFIED CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A CHRYSLER DEALER AND THEY WILL CHECK IT OUT , THEY DID, AND FOUND THE ENGINE OIL COOLER LEAKING OIL.THIS IS A VERY BIG SAFETY HAZARD BECAUSE THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AN EXPRESSWAY DRIVING 65 MPH AND CAUSE DEATH OR OTHER SERIOUS INJURY. NO VEHICLE SHOULD EVERY LEAK OIL AT ONLY 69000 MILES, THIS IS A SAFETY DEFECT AND ALL 3.6 CHRYSLER ENGINE SHOULD BE RECALLED. I HAD TO PAY 969.00 TO REPAIR MY VEHICLE. PLEASE INVESTIGATE THIS PROBLEM. SINCERELY, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
MY 2017 CHRYSLER PACIFICA STARTED LEAKING OIL AT 69000 MILES . I NOTIFIED CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A CHRYSLER DEALER AND THEY WILL CHECK IT OUT , THEY DID, AND FOUND THE ENGINE OIL COOLER LEAKING OIL.THIS IS A VERY BIG SAFETY HAZARD BECAUSE THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AN EXPRESSWAY DRIVING 65 MPH AND CAUSE DEATH OR OTHER SERIOUS INJURY. NO VEHICLE SHOULD EVERY LEAK OIL AT ONLY 69000 MILES, THIS IS A SAFETY DEFECT AND ALL 3.6 CHRYSLER ENGINE SHOULD BE RECALLED. I HAD TO PAY 969.00 TO REPAIR MY VEHICLE. PLEASE INVESTIGATE THIS PROBLEM. SINCERELY, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
MY 2017 CHRYSLER PACIFICA STARTED LEAKING OIL AT 69000 MILES . I NOTIFIED CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A CHRYSLER DEALER AND THEY WILL CHECK IT OUT , THEY DID, AND FOUND THE ENGINE OIL COOLER LEAKING OIL.THIS IS A VERY BIG SAFETY HAZARD BECAUSE THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AN EXPRESSWAY DRIVING 65 MPH AND CAUSE DEATH OR OTHER SERIOUS INJURY. NO VEHICLE SHOULD EVERY LEAK OIL AT ONLY 69000 MILES, THIS IS A SAFETY DEFECT AND ALL 3.6 CHRYSLER ENGINE SHOULD BE RECALLED. I HAD TO PAY 969.00 TO REPAIR MY VEHICLE. PLEASE INVESTIGATE THIS PROBLEM. SINCERELY, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11452491
Recall Date: Feb 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.
Corrective Action:
When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.
Additional Notes:
When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.
Mfg Campaign: 11451100
Recall Date: Feb 9, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury