Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE COMPLETELY FAILED(SHUTDOWN for the lack of better term). ALL electrical system turned off. THIS IS VERY SERIOUS ISSUE. NO warning message was issued on the dashboard.
Corrective Action:
VEHICLE COMPLETELY FAILED(SHUTDOWN for the lack of better term). ALL electrical system turned off. THIS IS VERY SERIOUS ISSUE. NO warning message was issued on the dashboard.
Additional Notes:
VEHICLE COMPLETELY FAILED(SHUTDOWN for the lack of better term). ALL electrical system turned off. THIS IS VERY SERIOUS ISSUE. NO warning message was issued on the dashboard.
Mfg Campaign: 11481722
Recall Date: Aug 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Corrective Action:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Additional Notes:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Mfg Campaign: 11479884
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Corrective Action:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Additional Notes:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Mfg Campaign: 11479884
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Corrective Action:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Additional Notes:
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.
Mfg Campaign: 11479884
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While turning (exiting off the highway) to the right while going about 65 mph, my steering wheel seemed to stick at 2 o’clock, and had to jerk the wheel to get it to re-center. Immediately after, I had to turn the wheel to the left while doing about 55mph, and it stuck again at about 11 o’clock, and I had to tug the wheel back to center to get it to re-center. For the next 5 minutes, the steering continues to feel as if it was sticking in one position. Even when driving straight, I had to slightly jerk the wheel to follow the very slight curve of the road, in both directions, going as slow as 25mph. About 10 turns, both left and right, where the steering stuck in the initial turn direction, and I had to jerk the wheel back to center. Issue stopped when I was able to stop and turn off the vehicle. This issue happened 4 days before, but not to this extent. It happened twice, within 10 min of each other, both during a turn to the right, at 60mph and 55mph respectively. It is available for indirection upon request. This is very concerning for my safety, because it could absolutely cause a crash, when the driver cannot completely control steering. This problem has not been confirmed by dealership or service center, nor inspected by anyone. There were no warning lights, messages, or symptoms before first occurance on 8-11-2022, or any symptoms before sudden sticking on 8-15-2022.
Corrective Action:
While turning (exiting off the highway) to the right while going about 65 mph, my steering wheel seemed to stick at 2 o’clock, and had to jerk the wheel to get it to re-center. Immediately after, I had to turn the wheel to the left while doing about 55mph, and it stuck again at about 11 o’clock, and I had to tug the wheel back to center to get it to re-center. For the next 5 minutes, the steering continues to feel as if it was sticking in one position. Even when driving straight, I had to slightly jerk the wheel to follow the very slight curve of the road, in both directions, going as slow as 25mph. About 10 turns, both left and right, where the steering stuck in the initial turn direction, and I had to jerk the wheel back to center. Issue stopped when I was able to stop and turn off the vehicle. This issue happened 4 days before, but not to this extent. It happened twice, within 10 min of each other, both during a turn to the right, at 60mph and 55mph respectively. It is available for indirection upon request. This is very concerning for my safety, because it could absolutely cause a crash, when the driver cannot completely control steering. This problem has not been confirmed by dealership or service center, nor inspected by anyone. There were no warning lights, messages, or symptoms before first occurance on 8-11-2022, or any symptoms before sudden sticking on 8-15-2022.
Additional Notes:
While turning (exiting off the highway) to the right while going about 65 mph, my steering wheel seemed to stick at 2 o’clock, and had to jerk the wheel to get it to re-center. Immediately after, I had to turn the wheel to the left while doing about 55mph, and it stuck again at about 11 o’clock, and I had to tug the wheel back to center to get it to re-center. For the next 5 minutes, the steering continues to feel as if it was sticking in one position. Even when driving straight, I had to slightly jerk the wheel to follow the very slight curve of the road, in both directions, going as slow as 25mph. About 10 turns, both left and right, where the steering stuck in the initial turn direction, and I had to jerk the wheel back to center. Issue stopped when I was able to stop and turn off the vehicle. This issue happened 4 days before, but not to this extent. It happened twice, within 10 min of each other, both during a turn to the right, at 60mph and 55mph respectively. It is available for indirection upon request. This is very concerning for my safety, because it could absolutely cause a crash, when the driver cannot completely control steering. This problem has not been confirmed by dealership or service center, nor inspected by anyone. There were no warning lights, messages, or symptoms before first occurance on 8-11-2022, or any symptoms before sudden sticking on 8-15-2022.
Mfg Campaign: 11479507
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while making turns. The failure nearly caused a collision. The vehicle was able to restart and was taken to the dealer; however, no error codes were retrieved. The dealer reset the transmission. The contact stated that it was a recurring failure for five years; however, the dealers were unable to repair the vehicle due to no error codes being retrieved. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while making turns. The failure nearly caused a collision. The vehicle was able to restart and was taken to the dealer; however, no error codes were retrieved. The dealer reset the transmission. The contact stated that it was a recurring failure for five years; however, the dealers were unable to repair the vehicle due to no error codes being retrieved. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while making turns. The failure nearly caused a collision. The vehicle was able to restart and was taken to the dealer; however, no error codes were retrieved. The dealer reset the transmission. The contact stated that it was a recurring failure for five years; however, the dealers were unable to repair the vehicle due to no error codes being retrieved. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.
Mfg Campaign: 11479565
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.
Corrective Action:
My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.
Additional Notes:
My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.
Mfg Campaign: 11479603
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.
Corrective Action:
My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.
Additional Notes:
My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.
Mfg Campaign: 11479603
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.
Corrective Action:
Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.
Additional Notes:
Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.
Mfg Campaign: 11479311
Recall Date: Aug 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.
Corrective Action:
Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.
Additional Notes:
Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.
Mfg Campaign: 11479311
Recall Date: Aug 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Lots of misfire took it to dealer reported it was from spark plug replaced but contined same issue. Then driving everything fine car stalled and wouldn't start. Now being told it's the head gasket. No warning of overheating or anything
Corrective Action:
Lots of misfire took it to dealer reported it was from spark plug replaced but contined same issue. Then driving everything fine car stalled and wouldn't start. Now being told it's the head gasket. No warning of overheating or anything
Additional Notes:
Lots of misfire took it to dealer reported it was from spark plug replaced but contined same issue. Then driving everything fine car stalled and wouldn't start. Now being told it's the head gasket. No warning of overheating or anything
Mfg Campaign: 11478917
Recall Date: Aug 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway when my vehicle began to shake and became undriveable. Before this incident I had brought the vehicle to the mechanic for a check engine light showing that there was a misfire and coils needed to be replaced. The coils and spark plugs were replaced but on this day the misfire caused the van to shake on the highway before becoming undriveable. I could not pull over and was left in the middle of the highway unable to drive my vehicle. This created a huge safety hazard as cars were driving by at 55mph and I could not pull over to the shoulder then had to wait for a tow truck. I then had this problem fixed for the 3rd time when on my way home from work today 8/11/22 the van once again began shaking, check engine light came on and misfiring, luckily this time it was as I pulled into my driveway. There was no warning, the check engine light appeared as the van began to shake right before stopping and locking up. This problem has been confirmed with a dealer. The dealer said the issue was the first mechanic used “after market parts” however when I spent the extra money to have the “factory” parts put in by the dealer, the problem also occurred. So I spent additional money to have the same result.
Corrective Action:
I was driving on the highway when my vehicle began to shake and became undriveable. Before this incident I had brought the vehicle to the mechanic for a check engine light showing that there was a misfire and coils needed to be replaced. The coils and spark plugs were replaced but on this day the misfire caused the van to shake on the highway before becoming undriveable. I could not pull over and was left in the middle of the highway unable to drive my vehicle. This created a huge safety hazard as cars were driving by at 55mph and I could not pull over to the shoulder then had to wait for a tow truck. I then had this problem fixed for the 3rd time when on my way home from work today 8/11/22 the van once again began shaking, check engine light came on and misfiring, luckily this time it was as I pulled into my driveway. There was no warning, the check engine light appeared as the van began to shake right before stopping and locking up. This problem has been confirmed with a dealer. The dealer said the issue was the first mechanic used “after market parts” however when I spent the extra money to have the “factory” parts put in by the dealer, the problem also occurred. So I spent additional money to have the same result.
Additional Notes:
I was driving on the highway when my vehicle began to shake and became undriveable. Before this incident I had brought the vehicle to the mechanic for a check engine light showing that there was a misfire and coils needed to be replaced. The coils and spark plugs were replaced but on this day the misfire caused the van to shake on the highway before becoming undriveable. I could not pull over and was left in the middle of the highway unable to drive my vehicle. This created a huge safety hazard as cars were driving by at 55mph and I could not pull over to the shoulder then had to wait for a tow truck. I then had this problem fixed for the 3rd time when on my way home from work today 8/11/22 the van once again began shaking, check engine light came on and misfiring, luckily this time it was as I pulled into my driveway. There was no warning, the check engine light appeared as the van began to shake right before stopping and locking up. This problem has been confirmed with a dealer. The dealer said the issue was the first mechanic used “after market parts” however when I spent the extra money to have the “factory” parts put in by the dealer, the problem also occurred. So I spent additional money to have the same result.
Mfg Campaign: 11478751
Recall Date: Aug 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Corrective Action:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Additional Notes:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Mfg Campaign: 11478527
Recall Date: Aug 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Corrective Action:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Additional Notes:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Mfg Campaign: 11478527
Recall Date: Aug 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Corrective Action:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Additional Notes:
WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.
Mfg Campaign: 11478527
Recall Date: Aug 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a complete stop, along with several instrument gauges fluctuating. Additionally, the passenger's side front window inadvertently rolled down while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a complete stop, along with several instrument gauges fluctuating. Additionally, the passenger's side front window inadvertently rolled down while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a complete stop, along with several instrument gauges fluctuating. Additionally, the passenger's side front window inadvertently rolled down while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
Mfg Campaign: 11478686
Recall Date: Aug 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Corrective Action:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Additional Notes:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Mfg Campaign: 11477502
Recall Date: Aug 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Corrective Action:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Additional Notes:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Mfg Campaign: 11477502
Recall Date: Aug 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Corrective Action:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Additional Notes:
Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.
Mfg Campaign: 11477502
Recall Date: Aug 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The car shudders when accelerating. The car jerks when making sharp turns in parking lots at low speeds. The car steering sticks when turning on windy roads I have to manually turn the wheel back to compensate and it is very jerky and dangerous.
Corrective Action:
The car shudders when accelerating. The car jerks when making sharp turns in parking lots at low speeds. The car steering sticks when turning on windy roads I have to manually turn the wheel back to compensate and it is very jerky and dangerous.
Additional Notes:
The car shudders when accelerating. The car jerks when making sharp turns in parking lots at low speeds. The car steering sticks when turning on windy roads I have to manually turn the wheel back to compensate and it is very jerky and dangerous.
Mfg Campaign: 11477287
Recall Date: Aug 3, 2022
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