Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Mfg Campaign: 11301555
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE REGULARLY WILL NOT SHUT OFF DUE TO THE SHIFTER SENSOR INDICATING IT IS NOT IN PARK. THIS HAS AFFECTED THE ABILITY TO LOCK THE VEHICLE, AFFECTS THE BATTERY LEVEL, AND ALSO HAS BEEN REPORTED TO CAUSE INSTANCES WHERE THE VEHICLE OPERATES AS IF IT IS IN NEUTRAL INSTEAD OF PARK...ALLOWING IT TO ROLL ALTHOUGH SHIFTER IS IN PARK. UPON CALLING CHEVY, THIS IS ONLY COVERED UNDER THEIR BUMPER TO BUMPER WARRANTY WHICH IS UP IN 36,000 MILES OR 3 YEARS. THIS ISSUE MOST COMMONLY OCCURS BEFORE THE POWERTRAIN WARRANTY EXPIRES, YET IS NOT INCLUDED IN THE POWERTRAIN WARRANTY. THE SHIFTER MUST BE REPLACED DUE TO THIS SENSOR FAILURE AND IS AT THE OWNER'S EXPENSE. ACCORDING TO THE CHEVY DEALERSHIP THIS IS A VERY COMMON PROBLEM THAT THEY ARE NOT BEING HELD ACCOUNTABLE FOR. I WOULD LIKE TO SEE ACTION TAKEN TO ADDRESS THIS INCLUDING AND NOT LIMITED TO A RECALL OF THE PART WHICH IS CLEARLY FAULTY, OR THAT IT BE COVERED IN THEIR POWERTRAIN WARRANTY BEING THAT THE POWERTRAIN DOES NOT OPERATE WITHOUT THE SHIFTER-IT'S IMPOSSIBLE.
Corrective Action:
THE VEHICLE REGULARLY WILL NOT SHUT OFF DUE TO THE SHIFTER SENSOR INDICATING IT IS NOT IN PARK. THIS HAS AFFECTED THE ABILITY TO LOCK THE VEHICLE, AFFECTS THE BATTERY LEVEL, AND ALSO HAS BEEN REPORTED TO CAUSE INSTANCES WHERE THE VEHICLE OPERATES AS IF IT IS IN NEUTRAL INSTEAD OF PARK...ALLOWING IT TO ROLL ALTHOUGH SHIFTER IS IN PARK. UPON CALLING CHEVY, THIS IS ONLY COVERED UNDER THEIR BUMPER TO BUMPER WARRANTY WHICH IS UP IN 36,000 MILES OR 3 YEARS. THIS ISSUE MOST COMMONLY OCCURS BEFORE THE POWERTRAIN WARRANTY EXPIRES, YET IS NOT INCLUDED IN THE POWERTRAIN WARRANTY. THE SHIFTER MUST BE REPLACED DUE TO THIS SENSOR FAILURE AND IS AT THE OWNER'S EXPENSE. ACCORDING TO THE CHEVY DEALERSHIP THIS IS A VERY COMMON PROBLEM THAT THEY ARE NOT BEING HELD ACCOUNTABLE FOR. I WOULD LIKE TO SEE ACTION TAKEN TO ADDRESS THIS INCLUDING AND NOT LIMITED TO A RECALL OF THE PART WHICH IS CLEARLY FAULTY, OR THAT IT BE COVERED IN THEIR POWERTRAIN WARRANTY BEING THAT THE POWERTRAIN DOES NOT OPERATE WITHOUT THE SHIFTER-IT'S IMPOSSIBLE.
Additional Notes:
THE VEHICLE REGULARLY WILL NOT SHUT OFF DUE TO THE SHIFTER SENSOR INDICATING IT IS NOT IN PARK. THIS HAS AFFECTED THE ABILITY TO LOCK THE VEHICLE, AFFECTS THE BATTERY LEVEL, AND ALSO HAS BEEN REPORTED TO CAUSE INSTANCES WHERE THE VEHICLE OPERATES AS IF IT IS IN NEUTRAL INSTEAD OF PARK...ALLOWING IT TO ROLL ALTHOUGH SHIFTER IS IN PARK. UPON CALLING CHEVY, THIS IS ONLY COVERED UNDER THEIR BUMPER TO BUMPER WARRANTY WHICH IS UP IN 36,000 MILES OR 3 YEARS. THIS ISSUE MOST COMMONLY OCCURS BEFORE THE POWERTRAIN WARRANTY EXPIRES, YET IS NOT INCLUDED IN THE POWERTRAIN WARRANTY. THE SHIFTER MUST BE REPLACED DUE TO THIS SENSOR FAILURE AND IS AT THE OWNER'S EXPENSE. ACCORDING TO THE CHEVY DEALERSHIP THIS IS A VERY COMMON PROBLEM THAT THEY ARE NOT BEING HELD ACCOUNTABLE FOR. I WOULD LIKE TO SEE ACTION TAKEN TO ADDRESS THIS INCLUDING AND NOT LIMITED TO A RECALL OF THE PART WHICH IS CLEARLY FAULTY, OR THAT IT BE COVERED IN THEIR POWERTRAIN WARRANTY BEING THAT THE POWERTRAIN DOES NOT OPERATE WITHOUT THE SHIFTER-IT'S IMPOSSIBLE.
Mfg Campaign: 11301240
Recall Date: Jan 22, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I STARTED MY CAR AND IT FELT WEIRD AND MADE A STRANGE NOISE. AN ERROR MESSAGE CANDE ON SAYING 'STEERING ASSIST IS REDUCED, DRIVE WITH CARE. I DROVE A FEW BLOCKS AND THE MESSAGE REMAINED ON UNTIL I RETURNED TO MY HOME. MY BACKSEAT REMINDER ALARM ALSO DOES NOT WORK ANYMORE. MY CAR IS A 2018 CHEVY TRAVERSE
Corrective Action:
I STARTED MY CAR AND IT FELT WEIRD AND MADE A STRANGE NOISE. AN ERROR MESSAGE CANDE ON SAYING 'STEERING ASSIST IS REDUCED, DRIVE WITH CARE. I DROVE A FEW BLOCKS AND THE MESSAGE REMAINED ON UNTIL I RETURNED TO MY HOME. MY BACKSEAT REMINDER ALARM ALSO DOES NOT WORK ANYMORE. MY CAR IS A 2018 CHEVY TRAVERSE
Additional Notes:
I STARTED MY CAR AND IT FELT WEIRD AND MADE A STRANGE NOISE. AN ERROR MESSAGE CANDE ON SAYING 'STEERING ASSIST IS REDUCED, DRIVE WITH CARE. I DROVE A FEW BLOCKS AND THE MESSAGE REMAINED ON UNTIL I RETURNED TO MY HOME. MY BACKSEAT REMINDER ALARM ALSO DOES NOT WORK ANYMORE. MY CAR IS A 2018 CHEVY TRAVERSE
Mfg Campaign: 11300357
Recall Date: Jan 19, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Mfg Campaign: 11299716
Recall Date: Jan 16, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Mfg Campaign: 11299716
Recall Date: Jan 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SLIPPING THROUGH FIRST AND FOURTH GEARS, CAR SLOW RESPOND, JERKING, SHUDDER. AFRAID TO DRIVE CAR- BECAUSE SAFETY ISSUE VEHICLE-WILL SAY PUT CAR IN DRIVE. WHEN THE VEHICLE IS IN DRIVE. VEHICLE WILL NOT GO IN AUTO STOPPED MODE. VEHICLE ROARS -TO THE RIGHT WHEN DRIVING RIGHT FRONT BAD. THE DEALER TOLD ME THERE IS AN INTERNAL RECALL ON THE TRANSMISSION-THEY ARE AWARE OF THE ISSUES. THEY ARE NOT MAKING IT PUBLIC-THEY ARE JUST REPAIRING AS CUSTOMERS BRING THEM IN WITH COMPLAINTS.
Corrective Action:
TRANSMISSION SLIPPING THROUGH FIRST AND FOURTH GEARS, CAR SLOW RESPOND, JERKING, SHUDDER. AFRAID TO DRIVE CAR- BECAUSE SAFETY ISSUE VEHICLE-WILL SAY PUT CAR IN DRIVE. WHEN THE VEHICLE IS IN DRIVE. VEHICLE WILL NOT GO IN AUTO STOPPED MODE. VEHICLE ROARS -TO THE RIGHT WHEN DRIVING RIGHT FRONT BAD. THE DEALER TOLD ME THERE IS AN INTERNAL RECALL ON THE TRANSMISSION-THEY ARE AWARE OF THE ISSUES. THEY ARE NOT MAKING IT PUBLIC-THEY ARE JUST REPAIRING AS CUSTOMERS BRING THEM IN WITH COMPLAINTS.
Additional Notes:
TRANSMISSION SLIPPING THROUGH FIRST AND FOURTH GEARS, CAR SLOW RESPOND, JERKING, SHUDDER. AFRAID TO DRIVE CAR- BECAUSE SAFETY ISSUE VEHICLE-WILL SAY PUT CAR IN DRIVE. WHEN THE VEHICLE IS IN DRIVE. VEHICLE WILL NOT GO IN AUTO STOPPED MODE. VEHICLE ROARS -TO THE RIGHT WHEN DRIVING RIGHT FRONT BAD. THE DEALER TOLD ME THERE IS AN INTERNAL RECALL ON THE TRANSMISSION-THEY ARE AWARE OF THE ISSUES. THEY ARE NOT MAKING IT PUBLIC-THEY ARE JUST REPAIRING AS CUSTOMERS BRING THEM IN WITH COMPLAINTS.
Mfg Campaign: 11297562
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK NOTIFICATION WHEN CAR IS PARK. OTHER FORUMS WITH SAME MODEL TRAVERSE IS HAVING THE SAME ISSUES.
Corrective Action:
SHIFT TO PARK NOTIFICATION WHEN CAR IS PARK. OTHER FORUMS WITH SAME MODEL TRAVERSE IS HAVING THE SAME ISSUES.
Additional Notes:
SHIFT TO PARK NOTIFICATION WHEN CAR IS PARK. OTHER FORUMS WITH SAME MODEL TRAVERSE IS HAVING THE SAME ISSUES.
Mfg Campaign: 11297802
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING DOWN HIGHWAY AND ALL OF THE SUDDEN A LOUD POP NOISE LIKE A SHOTGUN HIT MY SUNROOF, FOLLOWED WITH CRACKLING NOISE THAT IMMEDIATELY TOLD ME THAT UNDERNEATH THE SHADE THAT THANKFULLY ACTED AS A PROTECTION TO ME AS I WAS DRIVING WAS A MY SUNROOF THAT FOR NO APPARENT REASON EXPLODED. THIS HAS TO BE A RECALL OF SOME KIND! SO SCARY!
Corrective Action:
DRIVING DOWN HIGHWAY AND ALL OF THE SUDDEN A LOUD POP NOISE LIKE A SHOTGUN HIT MY SUNROOF, FOLLOWED WITH CRACKLING NOISE THAT IMMEDIATELY TOLD ME THAT UNDERNEATH THE SHADE THAT THANKFULLY ACTED AS A PROTECTION TO ME AS I WAS DRIVING WAS A MY SUNROOF THAT FOR NO APPARENT REASON EXPLODED. THIS HAS TO BE A RECALL OF SOME KIND! SO SCARY!
Additional Notes:
DRIVING DOWN HIGHWAY AND ALL OF THE SUDDEN A LOUD POP NOISE LIKE A SHOTGUN HIT MY SUNROOF, FOLLOWED WITH CRACKLING NOISE THAT IMMEDIATELY TOLD ME THAT UNDERNEATH THE SHADE THAT THANKFULLY ACTED AS A PROTECTION TO ME AS I WAS DRIVING WAS A MY SUNROOF THAT FOR NO APPARENT REASON EXPLODED. THIS HAS TO BE A RECALL OF SOME KIND! SO SCARY!
Mfg Campaign: 11297518
Recall Date: Jan 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE WERE TRAVELING ON VACATION AND WERE 2.5 HRS AWAY FROM HOME AT THIS TIME. WE STOPPED TO PUT GAS. WHEN WE EXIT THE GAS STATION TO ENTER ENTER THE STREET (BEFORE ENTERING THE FWY), THERE WAS A LOUD GRINDING NOISE AND WE LOST CONTROL OF THE VEHICLE. WE WERE ABLE TO STEER TO THE SIDE OF THE ROAD WITHOUT BEING ABLE TO APPLY ANY GEAR CHANGE. THE CAR WAS STILL ON, BUT WE WERE NOT ABLE TO ACCELERATE THE CAR. NONE OF THE GEARS WERE FUNCTIONING, INCLUDING, PARKING, DRIVE, AND REVERSE. WE WERE LEFT UP HILL AND IT WAS SCARY BECAUSE EVEN WHEN THE CAR WAS PLACED ON PARKING, IT WAS GOING DOWNHILL. WITHOUT PLACING THE BREAK ON THE CAR, THE CAR WOULD JUST KEEPING ROLLING DOWN. WE WERE LUCKY THAT THE TRAFFIC WAS SLOW SO WE WERE ABLE TO GUIDE THE PARK DOWN HILL WHERE THE LAND WAS COMPLETELY FLAT. MY 2018 CAR WAS TOWED TO THE DEALER AND THE SERVICE DEPARTMENT STATED THE CAUSE OF THIS INCIDENT WAS A BROKEN AXLE!! I DRIVE MY 3 Y.O. TO SCHOOL ALMOST EVERY DAY AND I DRIVE ON THE FWY TO GO TO SCHOOL ABOUT 4 TIMES A WEEK. THIS MALFUNCTION COULD HAVE CAUSED OUR AND OTHERS LIVES. MY CAR IS SUPPOSED TO BE READY ON MONDAY, BUT I AM SCARED TO DRIVE IT AGAIN.
Corrective Action:
WE WERE TRAVELING ON VACATION AND WERE 2.5 HRS AWAY FROM HOME AT THIS TIME. WE STOPPED TO PUT GAS. WHEN WE EXIT THE GAS STATION TO ENTER ENTER THE STREET (BEFORE ENTERING THE FWY), THERE WAS A LOUD GRINDING NOISE AND WE LOST CONTROL OF THE VEHICLE. WE WERE ABLE TO STEER TO THE SIDE OF THE ROAD WITHOUT BEING ABLE TO APPLY ANY GEAR CHANGE. THE CAR WAS STILL ON, BUT WE WERE NOT ABLE TO ACCELERATE THE CAR. NONE OF THE GEARS WERE FUNCTIONING, INCLUDING, PARKING, DRIVE, AND REVERSE. WE WERE LEFT UP HILL AND IT WAS SCARY BECAUSE EVEN WHEN THE CAR WAS PLACED ON PARKING, IT WAS GOING DOWNHILL. WITHOUT PLACING THE BREAK ON THE CAR, THE CAR WOULD JUST KEEPING ROLLING DOWN. WE WERE LUCKY THAT THE TRAFFIC WAS SLOW SO WE WERE ABLE TO GUIDE THE PARK DOWN HILL WHERE THE LAND WAS COMPLETELY FLAT. MY 2018 CAR WAS TOWED TO THE DEALER AND THE SERVICE DEPARTMENT STATED THE CAUSE OF THIS INCIDENT WAS A BROKEN AXLE!! I DRIVE MY 3 Y.O. TO SCHOOL ALMOST EVERY DAY AND I DRIVE ON THE FWY TO GO TO SCHOOL ABOUT 4 TIMES A WEEK. THIS MALFUNCTION COULD HAVE CAUSED OUR AND OTHERS LIVES. MY CAR IS SUPPOSED TO BE READY ON MONDAY, BUT I AM SCARED TO DRIVE IT AGAIN.
Additional Notes:
WE WERE TRAVELING ON VACATION AND WERE 2.5 HRS AWAY FROM HOME AT THIS TIME. WE STOPPED TO PUT GAS. WHEN WE EXIT THE GAS STATION TO ENTER ENTER THE STREET (BEFORE ENTERING THE FWY), THERE WAS A LOUD GRINDING NOISE AND WE LOST CONTROL OF THE VEHICLE. WE WERE ABLE TO STEER TO THE SIDE OF THE ROAD WITHOUT BEING ABLE TO APPLY ANY GEAR CHANGE. THE CAR WAS STILL ON, BUT WE WERE NOT ABLE TO ACCELERATE THE CAR. NONE OF THE GEARS WERE FUNCTIONING, INCLUDING, PARKING, DRIVE, AND REVERSE. WE WERE LEFT UP HILL AND IT WAS SCARY BECAUSE EVEN WHEN THE CAR WAS PLACED ON PARKING, IT WAS GOING DOWNHILL. WITHOUT PLACING THE BREAK ON THE CAR, THE CAR WOULD JUST KEEPING ROLLING DOWN. WE WERE LUCKY THAT THE TRAFFIC WAS SLOW SO WE WERE ABLE TO GUIDE THE PARK DOWN HILL WHERE THE LAND WAS COMPLETELY FLAT. MY 2018 CAR WAS TOWED TO THE DEALER AND THE SERVICE DEPARTMENT STATED THE CAUSE OF THIS INCIDENT WAS A BROKEN AXLE!! I DRIVE MY 3 Y.O. TO SCHOOL ALMOST EVERY DAY AND I DRIVE ON THE FWY TO GO TO SCHOOL ABOUT 4 TIMES A WEEK. THIS MALFUNCTION COULD HAVE CAUSED OUR AND OTHERS LIVES. MY CAR IS SUPPOSED TO BE READY ON MONDAY, BUT I AM SCARED TO DRIVE IT AGAIN.
Mfg Campaign: 11296787
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Corrective Action:
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Additional Notes:
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Mfg Campaign: 11296720
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Corrective Action:
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Additional Notes:
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Mfg Campaign: 11296720
Recall Date: Jan 2, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Corrective Action:
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Additional Notes:
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Mfg Campaign: 11288171
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Corrective Action:
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Additional Notes:
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Mfg Campaign: 11288171
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE STARTED GETTING THE ERROR MESSAGE SHIFT TO PARK WHEN THE VEHICLE IS IN THE PARK MODE. IT IS NOT POSSIBLE TO SHUT OFF THE VEHICLE OFF WHILE THE ERROR IS PRESENT THE ISSUE OCCURS ON ALL SURFACES (FLAT AND SLOPED SURFACES ). THE ISSUE IS HAPPENING MORE FREQUENTLY AND AFTER RESEARCH APPEARS TO BE A WELL DOCUMENTED PROBLEM ON THIS VEHICLE.
Corrective Action:
I HAVE STARTED GETTING THE ERROR MESSAGE SHIFT TO PARK WHEN THE VEHICLE IS IN THE PARK MODE. IT IS NOT POSSIBLE TO SHUT OFF THE VEHICLE OFF WHILE THE ERROR IS PRESENT THE ISSUE OCCURS ON ALL SURFACES (FLAT AND SLOPED SURFACES ). THE ISSUE IS HAPPENING MORE FREQUENTLY AND AFTER RESEARCH APPEARS TO BE A WELL DOCUMENTED PROBLEM ON THIS VEHICLE.
Additional Notes:
I HAVE STARTED GETTING THE ERROR MESSAGE SHIFT TO PARK WHEN THE VEHICLE IS IN THE PARK MODE. IT IS NOT POSSIBLE TO SHUT OFF THE VEHICLE OFF WHILE THE ERROR IS PRESENT THE ISSUE OCCURS ON ALL SURFACES (FLAT AND SLOPED SURFACES ). THE ISSUE IS HAPPENING MORE FREQUENTLY AND AFTER RESEARCH APPEARS TO BE A WELL DOCUMENTED PROBLEM ON THIS VEHICLE.
Mfg Campaign: 11286849
Recall Date: Dec 4, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION - WILL NOT ENGAGE INTO DRIVE. WHEN YOU TRY TO ACCELERATE TRANSMISSION SHUTTER, JERKING, WILL NOT ENGAGE PROPERLY. YOU CAN FEEL IT NOW UNTIL SPEEDS OF 55 MPH. SITTING A STOP LIGHT. THE VEHICLE WILL ENGAGE SPEED ON ITS OWN. SOMETIMES IN THE MORNING START WILL NOT ENGAGE. STOP ENGINE GOES TO AUTO-STOP. ON DASH START ENGINE. MAJOR PROBLEMS. ALREADY HAD ECM REPROGRAMMED SEVERAL TIMES.
Corrective Action:
TRANSMISSION - WILL NOT ENGAGE INTO DRIVE. WHEN YOU TRY TO ACCELERATE TRANSMISSION SHUTTER, JERKING, WILL NOT ENGAGE PROPERLY. YOU CAN FEEL IT NOW UNTIL SPEEDS OF 55 MPH. SITTING A STOP LIGHT. THE VEHICLE WILL ENGAGE SPEED ON ITS OWN. SOMETIMES IN THE MORNING START WILL NOT ENGAGE. STOP ENGINE GOES TO AUTO-STOP. ON DASH START ENGINE. MAJOR PROBLEMS. ALREADY HAD ECM REPROGRAMMED SEVERAL TIMES.
Additional Notes:
TRANSMISSION - WILL NOT ENGAGE INTO DRIVE. WHEN YOU TRY TO ACCELERATE TRANSMISSION SHUTTER, JERKING, WILL NOT ENGAGE PROPERLY. YOU CAN FEEL IT NOW UNTIL SPEEDS OF 55 MPH. SITTING A STOP LIGHT. THE VEHICLE WILL ENGAGE SPEED ON ITS OWN. SOMETIMES IN THE MORNING START WILL NOT ENGAGE. STOP ENGINE GOES TO AUTO-STOP. ON DASH START ENGINE. MAJOR PROBLEMS. ALREADY HAD ECM REPROGRAMMED SEVERAL TIMES.
Mfg Campaign: 11282246
Recall Date: Nov 25, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
STARTED GETTING A "SHIFT TO PARK" MESSAGE WHEN TRYING TO SHUT OFF THE VEHICLE, EVEN TOUGH THE GEAR SHIFTER SHOWED BEING IN PARK. WHEN THIS OCCURRED, THE MOTOR WOULD TURN OFF, BUT THE ELECTRONICS IN THE CAR WOULD REMAIN ON. KEEP IN MIND THAT THIS VEHICLE USES A SMART KEY WITH PUSH BUTTON IGNITION AND DOOR LOCKS. IF THE BATTERY GOES DEAD, YOU HAVE TO BREAK INTO THE VEHICLE. A QUICK GOOGLE SEARCH SHOWED THIS TO BE A COMMON PROBLEM IN THE TRAVERSE. THE SHOP FOREMAN AT THE LOCAL DEALERSHIP CONFIRMED THIS TO BE A COMMON ISSUE. THE GEAR SHIFTER (ALSO ELECTRIC) HAD FAILED AND HAD TO BE REPLACED BY CHEVROLET.
Corrective Action:
STARTED GETTING A "SHIFT TO PARK" MESSAGE WHEN TRYING TO SHUT OFF THE VEHICLE, EVEN TOUGH THE GEAR SHIFTER SHOWED BEING IN PARK. WHEN THIS OCCURRED, THE MOTOR WOULD TURN OFF, BUT THE ELECTRONICS IN THE CAR WOULD REMAIN ON. KEEP IN MIND THAT THIS VEHICLE USES A SMART KEY WITH PUSH BUTTON IGNITION AND DOOR LOCKS. IF THE BATTERY GOES DEAD, YOU HAVE TO BREAK INTO THE VEHICLE. A QUICK GOOGLE SEARCH SHOWED THIS TO BE A COMMON PROBLEM IN THE TRAVERSE. THE SHOP FOREMAN AT THE LOCAL DEALERSHIP CONFIRMED THIS TO BE A COMMON ISSUE. THE GEAR SHIFTER (ALSO ELECTRIC) HAD FAILED AND HAD TO BE REPLACED BY CHEVROLET.
Additional Notes:
STARTED GETTING A "SHIFT TO PARK" MESSAGE WHEN TRYING TO SHUT OFF THE VEHICLE, EVEN TOUGH THE GEAR SHIFTER SHOWED BEING IN PARK. WHEN THIS OCCURRED, THE MOTOR WOULD TURN OFF, BUT THE ELECTRONICS IN THE CAR WOULD REMAIN ON. KEEP IN MIND THAT THIS VEHICLE USES A SMART KEY WITH PUSH BUTTON IGNITION AND DOOR LOCKS. IF THE BATTERY GOES DEAD, YOU HAVE TO BREAK INTO THE VEHICLE. A QUICK GOOGLE SEARCH SHOWED THIS TO BE A COMMON PROBLEM IN THE TRAVERSE. THE SHOP FOREMAN AT THE LOCAL DEALERSHIP CONFIRMED THIS TO BE A COMMON ISSUE. THE GEAR SHIFTER (ALSO ELECTRIC) HAD FAILED AND HAD TO BE REPLACED BY CHEVROLET.
Mfg Campaign: 11282088
Recall Date: Nov 24, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Corrective Action:
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Additional Notes:
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Mfg Campaign: 11281801
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Corrective Action:
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Additional Notes:
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Mfg Campaign: 11281801
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Corrective Action:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Additional Notes:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Mfg Campaign: 11280491
Recall Date: Nov 16, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Corrective Action:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Additional Notes:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Mfg Campaign: 11280491
Recall Date: Nov 16, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury