STANDARDS OF THE FLORIDA LEMON LAW
Motor Vehicle Warranty Enforcement Act

The following is an brief explanation of most relevant provisions of the Florida lemon law. The complete text of the lemon law can be found at Florida Stat. Ann. Section 681.10 et seq.

To obtain a Consumer Guide to the Florida Lemon Law, or speak with someone about the Lemon Law, consumers in Florida may call the Florida Department of Agriculture & Consumer Services Lemon Law Hotline at 1-800-321-5366, or 1-850-488-2221 for consumers outside Florida.

VEHICLES COVERED BY THE FLORIDA LEMON LAW

The Florida lemon law covers cars and trucks that are sold in Florida to transport persons or property. This includes demonstrators, recreational vehicles (other than the living facilities), and also leased vehicles if the lessee is responsible for repairs. The Florida lemon law does not cover vehicles run only on tracks, off-road vehicles, trucks over 10,000 pounds G.V.W., motorcycles, mopeds, or the living facilities of recreational vehicles.

CONSUMERS COVERED BY THE FLORIDA LEMON LAW

The Florida lemon law covers any of the following:
1. The purchaser, other than for purposes of resale, or the lessee, of a vehicle primarily used for personal, family or household purposes;
2. Any person to whom such vehicle is transferred for the same purposes during the duration of the Lemon Law Rights Period; or
3. Any other person entitled by the terms of the warranty to enforce the obligations of the warranty. Subsequent owners are covered if the vehicle is transferred from one consumer to another during the Lemon Law Rights Period (24 months from original delivery) and all owners use the vehicle primarily for personal, family, or household purposes.

PROBLEMS COVERED BY THE FLORIDA LEMON LAW

The Florida lemon law covers vehicle nonconformities. A nonconformity is defined as a defect or condition that substantially impairs the use, value or safety of a vehicle.
This does not include a defect or condition that results from an accident, abuse, neglect, modification, or alteration of the vehicle by persons other than the manufacturer or its authorized service agent.

LEMON LAW RIGHTS PERIOD ESTABLISHED BY THE FLORIDA LEMON LAW

The Lemon Law Rights Period established by the Florida lemon law is the period ending 24 months after the date of original delivery of the vehicle to a consumer.

MANUFACTURERS DUTY TO REPAIR

If a motor vehicle does not conform to the warranty and the consumer first reports the problem to the manufacturer or its authorized service agent during the Lemon Law Rights Period, the manufacturer or its authorized service agent shall repair the motor vehicle, even if the repairs are made after the Lemon Law Rights Period.

FINAL REPAIR ATTEMPT

The lemon law gives the manufacturer the right to a final repair attempt after there are 3 repair attempts for the same nonconformity or after the vehicle has been out of service for 15 days or more for the repair of one or more nonconformities.
After three repair attempts:

After three attempts have been made to repair the same nonconformity, the consumer must give written notice to the manufacturer, by registered or express mail, of the need to repair the nonconformity.
After the manufacturer receives the consumers notice by registered or express mail, the manufacturer must respond within 10 days and give the consumer the opportunity to have the vehicle repaired at a reasonably accessible repair facility within a reasonable time after the consumers receipt of the response.
After the vehicle is delivered to that facility, the manufacturer must correct the nonconformity within 10 days.*
*For recreational vehicles purchased or leased on or after October 1, 1997, the
manufacturer has 45 days (not 10) to correct the nonconformity.
The requirement for the manufacturer to be given a final repair attempt does not apply if the manufacturer does not properly respond to the consumer within 10 days of receipt of the consumers notice, or if it does not perform the repairs within the prescribed time periods.

After 15 days out of service:
If the motor vehicle is out of service by reason of repair of one or more nonconformities by the manufacturer or its authorized service agent for a cumulative total of 15 or more days, exclusive of down time for routine maintenance prescribed by the owners manual, the consumer must give written notice to the manufacturer by registered or express mail. After receiving the registered or express mail notice from the consumer, the manufacturer or its agent has an opportunity to inspect or repair the vehicle.

MANUFACTURERS DUTY TO REPURCHASE OR REPLACE A VEHICLE

If the manufacturer or its authorized service agent cannot conform a vehicle to its warranty by repairing or correcting any nonconformity after a reasonable number of attempts, the manufacturer must either repurchase or replace the vehicle. The consumer has a right to choose repurchase rather than replacement.

REASONABLE NUMBER OF REPAIR ATTEMPTS

It is presumed that a reasonable number of repair attempts have been made if, during the Lemon Law Rights Period, either:
1. The same nonconformity has been subject to repair at least three times by the manufacturer or its authorized service agent, plus a final attempt by the manufacturer after receiving the registered or express mail notice from the consumer, and the nonconformity continues to exist; or
2. The vehicle has been out of service by reason of repair of one or more nonconformities by the manufacturer or its authorized service agent for a cumulative total of 30* or more days, exclusive of down time for routine maintenance prescribed by the owners manual. The manufacturer must have had the opportunity for a final repair attempt as described above.

The 30 and 60 day periods may be extended if repair services are not available because of war, invasion, strike, fire, flood, or natural disaster.
*For recreational vehicles purchased or leased on or after October 1, 1997, the days out of service is 60 (not 30).

DISPUTE RESOLUTION

The lemon law provisions requiring repurchase or replacement of a nonconforming motor vehicle do not apply to a consumer who has not first used a dispute settlement procedure if:
1. The procedure has been certified by the Division of Consumer Services as complying with 16
C.F.R. Part 703 and the lemon law and regulations; and
2. At the time of the vehicles acquisition, the manufacturer informed the consumer in writing how and where to file a claim with the procedure.

TIME PERIOD FOR FILING CLAIMS

If a manufacturer participates in a certified dispute settlement procedure, the consumer must file a claim with the certified procedure no later than 60 days after the expiration of the Lemon Law Rights Period.
A consumer may file a claim with the Florida New Motor Vehicle Arbitration Board if:
1. The certified procedure does not render a decision within 40 days of filing;
2. The consumer is not satisfied with the certified procedures decision or the manufacturers
compliance with the decision; or
3. The manufacturer does not participate in a certified procedure.
The claim must be filed with the Florida New Motor Vehicle Arbitration Board no later than 60 days after the expiration of the Lemon Law Rights Period or 30 days after the final action of a certified procedure, whichever date occurs later.

REMEDIES UNDER THE FLORIDA LEMON LAW REPURCHASE OF OWNED VEHICLE

Basic Repurchase Amount The Florida lemon law provides that the manufacturer must refund the following amounts when repurchasing a vehicle under the lemon law:
1. Purchase price of the vehicle. This is the cash price for the vehicle, inclusive of any
allowance for a trade-in vehicle;
2. Collateral charges. These are reasonably-incurred additional charges to a consumer
wholly incurred as a result of the acquisition of the vehicle. They include, but are not
limited to:
a. sales taxes and title charges;
b. manufacturer-installed or agent-installed items or service charges;
c. earned finance charges; and
3. Reasonably incurred incidental charges. These are reasonable costs to the consumer that are directly caused by the nonconformity of the vehicle.
Purchase price excludes debt from a previous transaction. Allowance for trade-in vehicle means the net trade-in allowance as reflected in the purchase contract if acceptable to the consumer and the manufacturer. If that amount is not acceptable to both parties, then the trade-in allowance is an amount equal to the retail price of the trade-in vehicle as reflected in the NADA Official Used Car Guide (Southeastern Edition) or NADA Recreation Vehicle Appraisal Guide, whichever is applicable, in effect at the time of the trade-in. The manufacturer is responsible for providing the applicable NADA book.
The refund will be paid to the consumer and lienholder of record, if any, as their interests may appear.
Deductions From Amount Paid to Purchaser
The Florida lemon law provides that the following deduction must be made as a reasonable
offset for the vehicles use:
use number of miles attributable to a consumer vehicle
deduction = up to the date of the arbitration hearing X purchase
----------------------------------------- price
120,000*
*For recreational vehicles purchased on or after October 1, 1997, the denominator is 60,000 (not
120,000).

REPURCHASE OF LEASED VEHICLE

Basic Repurchase Amount
The Florida lemon law provides that the manufacturer must refund the following amounts when repurchasing a leased vehicle under the lemon law:
To the lessee:
1. Lessee Cost. This is the total deposit and rental payments previously paid to the lessor for the
leased vehicle, excluding debt from a previous transaction;
2. Collateral charges. These are reasonably-incurred additional charges to a consumer wholly incurred as a result of the acquisition of the vehicle. They include, but are not limited to, sales taxes and title charges, manufacturer-installed or agent-installed items or service charges, and earned finance charges; and
3. Reasonably incurred incidental charges. These are reasonable costs to the consumer that are directly caused by the nonconformity of the vehicle.
To the lessor:
The Lease Price MINUS the Lessee Cost.
Lease Price means the capitalized cost and each of the following items to the extent not included in the capitalized cost:
1. The lessors earned rent charges through the date of repurchase;
2. Collateral charges, if applicable;
3. Any fee paid to another to obtain the lease;
4. Any insurance or other costs expended by the lessor for the benefit of the lessee; and
5. An amount equal to state and local sales taxes, not otherwise included as collateral charges, paid by the lessor when the vehicle was initially purchased.
Deductions From Amount Paid to Lessee
The Florida lemon law provides that the following deduction must be made as a reasonable offset for the vehicles use:
use number of miles attributable to a consumer vehicle
deduction = up to the date of the arbitration hearing X purchase
----------------------------------------- price
120,000*
*For recreational vehicles leased on or after October 1, 1997, the denominator is 60,000
(not 120,000).

REPLACEMENT

When replacing a vehicle under the Florida lemon law, the manufacturer must provide a new vehicle that is identical or reasonably equivalent to the vehicle to be replaced, as that vehicle existed at the time of purchase.
Reasonably equivalent means that the manufacturers suggested retail price (M.S.R.P.) of the replacement vehicle does not exceed 105% of the M.S.R.P. of the vehicle to be
replaced. In the case of a recreational vehicle, the retail price of the replacement vehicle will not exceed 105% of the purchase price of the recreational vehicle to be replaced.

The Florida lemon law also provides that the manufacturer must refund to the consumer the following amounts when replacing a vehicle under the lemon law:
1. Collateral charges. These are reasonably incurred additional charges to a consumer
wholly incurred as a result of the acquisition of the vehicle. They include, but are not
limited to:
a. sales taxes and title charges;
b. manufacturer-installed or agent-installed items or service charges;
c. earned finance charges; and
2. Reasonably incurred incidental charges. These are reasonable costs to the consumer that are directly caused by the nonconformity of the vehicle.
The consumer must pay a reasonable offset for the vehicles use in accordance with the formula set out above.